Role: Systems Analyst
Location: Singapore
Duration: 17 months

As an augmented resource in the Enterprise Knowledge Department, you play an important role in transforming how client works with structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.
Job Responsibilities:

Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Perform business analysis:
✓ Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
✓ Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
✓ Elicitation: Explore, identify and document business needs
✓ Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
✓ Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements:

Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Goor appreciation of SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Language Education Center is seeking an experienced Spanish language teacher to join our team for In-person lessons in Singapore. The ideal candidate will be a skilled instructor with a passion for teaching and a commitment to student success.

Responsibilities:

- Develop and deliver effective lesson plans that align with the school's curriculum and standards.

- Utilize a variety of teaching techniques to engage and motivate students of different learning styles.

- Collaborate with colleagues to enhance the Spanish language program and participate in professional development opportunities.

Requirements:

- Bachelor's degree in Spanish, education, or a related field.

- Spanish fluent speaker

- At least 2 years of experience teaching Spanish.

- Strong communication and interpersonal skills.

- Ability to create a positive and inclusive learning environment.

Available for full-time and part-time positions. If you are passionate about teaching Spanish and helping students achieve their language goals, please submit your resume and cover letter for consideration. We look forward to hearing from you!

Role: Systems Analyst
Location: Singapore
Duration: 17 months

As an augmented resource in the Enterprise Knowledge Department, you play an important role in transforming how client works with structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.
Job Responsibilities:

Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Perform business analysis:
✓ Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
✓ Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
✓ Elicitation: Explore, identify and document business needs
✓ Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
✓ Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements:

Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Goor appreciation of SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Highlights

• 5 days work, 9am - 6pm

Job Description

Myer Gold will provide you with the relevant training to assist you in your role as Financial Analyst.

Job Title: Financial Analyst

• Conduct in-depth research on market trends, economic indicators, and various asset classes, assessing potential investment opportunities through detailed financial analysis and due diligence.
• Develop and maintain financial models for forecasting revenue, expenses, and valuations of investments.
• Prepare comprehensive investment reports, memos, and presentations for management, clients, and the investment committee, summarizing key findings and recommendations.
• Assist in portfolio management activities, including asset allocation, risk assessment, and monitoring existing investments’ performance.
• Engage with clients regarding investment strategies, portfolio performance, and market insights to ensure transparency and alignment with their goals.
• Ensure adherence to financial regulations and internal policies in all investment activities.
• Work closely with research, risk management, and operations teams for data gathering and analysis.
• Stay updated on industry developments and enhance analytical skills through ongoing education and training.

Requirements:

- Bachelor degree in Accounting & Finance or relevant qualification with 5-7 years of relevant experience.

- Strong financial analysis and communication skills.

- English and Chinese as working languages, proficiency in listening, speaking, reading, and writing

- Initiative to learn and get things done efficiently

- Good attitude

- Good time management and strong sense of urgency and priorities

Years of Experience: 5-7 years and above

Job Type Full-Time

Salary: SGD $5,500 - 6,500

Immediate

Key Responsibilities

· As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Good business domain knowledge in Enterprise Analytics

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution

· Collate, understand and finalize functional and technical requirements

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries

· Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Key Requirements

Technical Skills & Experience

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

· Related professional/technical qualification will be advantageous although not mandatory

Job Overview

We are looking for a dedicated and organized Language School Coordinator to oversee the operations of our language schools, including SLS (Spanish Language School), FLS (French Language School), and CLS (Chinese Language School). This role requires a proactive individual with strong organizational skills, sales orientation, and experience in managing educational teams. The Language School Coordinator will play a critical role in driving school performance, maintaining high teaching standards based on internal SOP, and ensuring the efficient operation of multiple language programs.

Key Responsibilities

• Team Coordination Manage and coordinate a team of up to 10 teachers. Oversee team performance, ensuring all members are aligned with school standards and goals.
  
• Sales Performance Drive and monitor the school's sales performance to meet or exceed established targets and KPI. Utilize sales metrics and KPIs to develop strategies for growth.
  
• Scheduling and Timetable Management Organize and adjust class schedules based on budget constraints and teacher availability. Create and supervise monthly timetables for classes and team staff.
  
• Operational Oversight Handle operational aspects across multiple language schools. Ensure smooth operations and a high-quality experience for students in Saturday morning classes.
  
• Teacher Management Review and approve monthly teacher timesheets, ensuring accuracy in payroll processing.
  
• Marketing and Website Maintenance Assist in updating the website and supporting digital marketing efforts. Use basic knowledge of WordPress for website management; training provided as needed.
  

Requirements

• Organizational Skills Detail-oriented with strong organizational abilities to manage multiple tasks and priorities. You need to be mainly tidy.
  
• Sales-Driven Mindset Experience with sales strategies and ability of achieving KPIs, you won't be lonely, the language center team will help.
  
• Coordination Skills Ability to effectively coordinate class schedules and monitor teacher performance.
  
• Spanish Speaking Ability to hold a conversation in spanish language, even better if spanish mother tongue.
  
• Digital Marketing & Website Management (Preferred) Knowledge of digital marketing strategies and website maintenance. Experience with WordPress is advantageous; training available.
  
• Experience in Education Management (Preferred) Prior experience in managing or coordinating educational programs is desirable.

Compensation & Benefits

• Competitive salary
• Super Central working location
• Opportunities for professional development
• Super collaborative, young work environment with a passionate team

This role offers a unique opportunity to impact the growth and quality of language education across diverse programs. If you’re a dynamic, sales-oriented professional with a passion for education management, we’d love to hear from you.

To Apply: Submit your resume and cover letter detailing relevant experience and qualifications.

Job Description

• Industry/ Organization Type: Manufacture of Electrical Equipment
• Position Title: Sales & Marketing Manager (Data Center)
• Working Location: Nearest MRT – Woodlands North/Admiralty
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $8,000 + VB + Commission + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Identify and cultivate new business opportunities and potential segments to drive growth.
• Develop business plans aimed at increasing market share, revenue, and achieving profit goals.
• Negotiate contracts and build strong, long-term relationships with both existing and new clients.
• Track and analyze sales and marketing performance metrics, ensuring progress aligns with targets.
• Prepare and present regular reports for management review.
• Lead and nurture the sales and marketing team, facilitating growth and development within the team.
• Perform other related tasks as required

APPLY NOW!!!

• Minimum Diploma in Business, Marketing, or Electrical Engineering or equivalent
• At least 4 years of Sales & Marketing experience, preferably within the Data Center sector
• Possession of own transport is required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70293 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Copywriter and Project Manager does at Visa:

• Support the Visa Design Studio team by developing and writing clear, engaging, and persuasive copy for various mediums (web, print, social media, etc.).

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Collaborate with the regional and local marketing teams to understand campaign objectives and develop visually compelling designs that align with client’s and Visa’s brand strategy.

• Oversee the entire project lifecycle, from initial briefing to final delivery.

• Coordinate with internal and external stakeholders to gather requirements and feedback.

• Edit and proofread copy to ensure accuracy, consistency, and alignment with Visa and client’s brand voice.

• Conduct market research and competitor analysis to inform creative strategies.

• Maintain a content calendar and ensure all deliverables are met on time.

• Monitor project progress and adjust plans as necessary to meet deadlines.

• Provide creative direction and input during brainstorming sessions.

• Ensure all copy and creative outputs meet the highest quality standards.

• Collaborate with local freelance copywriters and translators to expand resources and meet other language requirements in Asia Pacific.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in its early stages of expansion and the role will be integral in its formation to scale up and elevate creative outcomes.

What you will need

You will need to have a strong passion for creativity and story-telling, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team.

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

With over $30Bln of ETF assets globally, Franklin Templeton is looking to expand with a newly created position – ETF Capital Markets Analyst– to join the Global ETF group based in Asia (Singapore/Hong Kong). This person will report to the Head of EMEA & ASIA ETF Capital Markets.

The ETF Capital Markets Analyst will help manage the local relationships with all liquidity providers, including Authorized Participants (APs), market makers, and broker dealers, for both primary and secondary market ETF activities in the Asia Pacific region. This individual will also work directly with both internal sales and clients to answer any of their ETF related questions.

What are the ongoing responsibilities of this position?

Relationship management & Client execution

• Supports the success of Franklins UCITS & US ETFs in the Asia pacific region. Working closely with the Global ETF capital markets team to ensure Asia pacific clients have ease of trading and execution on the primary and the secondary market by all participants
• Working closely with local Generalist sales and ETF sales specialist to help position Franklin ETFs both internally and externally
• Provides customized services to help clients have a positive experience trading, both on their purchases and sales of Franklin ETFs:
• After deciphering a client’s investment objective, advise trading strategies on the primary or secondary market, leveraging expertise of the product, markets, liquidity, and relationships with brokers/dealers
• Provide insights on competing exposure choices and trade-offs
• Articulates product knowledge beyond trading fundamentals with the ability to clearly explain product models, index methodologies, and portfolio management decisions
• Work with APs and market makers to ensure that the ETF is trading as efficiently as possible in the secondary market. The goal is to reduce total execution cost through tighter spreads, smaller premium/discounts, and increased market depth
• Train APs & market makers in all product details to allow them to accurately hedge, value and transact in Franklin ETFs
• Support sales efforts within the broker dealers (b/d) channel to ensure Franklin ETFs are top of mind for their clients who use ETFs
• Translate market trading insights and client needs into the new product process in partnership with Products, Sales, Marketing, Portfolio Management, & Model Research
• Utilize constant monitoring of flows, volumes, and market conditions to provide actionable market insights and trade ideas

Liquidity provider relationship management

• Work closely with our Global liquidity providers in the region as well as building relationships
• with local domestic brokers and potential liquidity providers to ensure efficient on-exchange and over the counter coverage of our ETFs
• Support Primary and Secondary market activity ensuring smooth creation and redemption
• activity across the range
• Monitor spreads, quotes, and trades across the range

What qualifications, skills and experience would help someone to be successful?

• Minimum 5 years of ETF capital markets industry experience
• Bachelors Degree required, MBA or advanced degree in related field preferred
• Possesses strong ETF relationships across all major liquidity providers
• Technically strong in ETF investments & trading while comfortable delivering the knowledge to clients as an institutional salesperson
• Strong understanding of equity and fixed income market structure
• Familiarity with how different clients use ETFs within their portfolio
• Exceptional ability to articulate all facets of ETF activities on behalf of investment team
• Effective relationship management skills and credibility with the investment and distribution
• teams
• Demonstrated knowledge of global capital markets and various asset classes
• Self-directed, self-motivated individual with the ability to work collaboratively in a high-performance team environment
• Ability to develop and maintain positive relationships with external industry contacts
• Ability to support business development and client retention efforts
• Demonstrated knowledge of distribution channels

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

We regret that only short-listed candidates will be notified.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

1. Business Analyst shall:

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

2. Business Analyst shall possess the following skill sets:

a) At least 3 years of experience as Business Analyst;

b) Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;

c) Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and

d) Experience in Cloud technologies like AWS, Azure etc. (preferred AWS).

3. Candidates possessing one or more of the following capabilities and expertise will have added advantages:

a) Cloud Certification from one or more Cloud Service Providers (preferred AWS);

b) Experience in SDLC-related projects in the past;

c) Knowledge of application security and best practices in application development standards and methodologies; and

d) Good knowledge of testing methodologies with working experience in performing various application and systems testing.

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/IpG2LfDJsXaj/business-analyst?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Job Description

• Support capital raising needs through close collaboration with the sales/distribution and fund product teams
• Provide investor relations and support the onboarding of investors, including coordinating and responding to preparing due diligence questionnaires, responding to investor queries, managing requests for proposals (RFPs) and other written materials, as required
• Assist in the preparation and ensure timeline distribution of investor materials, including pitchbooks/presentation slides and/or quarterly/annual investor updates, among others
• Coordinate, plan and manage quarterly and/or ongoing investor-related meetings/events
• Support fund management teams in fund-related matters as required
• Support in all investor communication matters including managing the investor distribution list(s), evaluating service provider(s), updating and monitoring CRM investor database

Job Requirements

• Degree in business, economics or related disciplines
• Minimum 2-3 years of relevant working experience; strong preference for candidates who have worked at a private equity, real estate or infrastructure financial sponsor or who have investment banking experience
• Excellent written and oral communication and interpersonal skills
• Strong analytical skills with high level of curiosity and passion
• A self-motivated team player who is meticulous, detailed-oriented, organised and able to learn quickly
• A strong communicator with excellent stakeholder management skills and ability to interact well across different functions and levels
• Ability to multi-task and work in a fast-paced dynamic environment

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

We are looking for a skilled Business Analyst with a strong background in FinTech domain (Payments Gateways, Trading, Digital Assets, Fiat, etc.) to join our team. You will be responsible for managing the day-to-day operations of various online applications and ensuring smooth project execution.

• Competitive remuneration package (up to $6,500 + AWS + VB).
• Hybrid working arrangement.
• Work on innovative projects in the FinTech space.

Key Responsibilities:

• Oversee end-to-end project management, ensuring timely delivery and quality standards.
• Participate in key project activities such as Market Research, Requirement Gathering, User Acceptance Testing, Training, and Implementation.
• Coordinate resources and collaborate with third parties for flawless project execution.
• Manage client relationships and ensure stakeholder alignment throughout the project lifecycle.
• Create and maintain comprehensive project documentation and ensure all team members are aligned on project tasks.
• Identify potential project risks and recommend mitigating measures to manage them effectively.
• Identify which issue to escalate to the appropriate resolver group.
• Ensure Service Level Agreements (SLAs) are met for both projects and incidents.

Requirements:

• Singaporean only.
• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of experience as a Business Analyst in the FinTech/Payments industry.
• Prior hands-on experience or Knowledge with software development and web technologies.
• Strong communication and interpersonal skills.
• Prior experience in FinTech projects (Trading/Blockchain/Capital Markets/Financial Payment/Fiat) will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

With a vision of making an impact on Asia’s healthcare landscape and an aim to push healthcare beyond current times, Speedoc is passionate about making healthcare more convenient, accessible, and affordable to all. This is done by providing a full suite of tech-enabled healthcare services on demand including doctors, nurses, allied care professionals, ambulances, and medication delivery across Singapore and Malaysia.

Speedoc is an innovative healthcare start-up that is entrusted by brands and agencies including the Ministry of Health, and Temasek Holdings as a partner to deliver projects in public health. Speedoc positions itself at the forefront as the market leader in the digital healthcare landscape and the team constantly identifies opportunities for growth, improvement, and game-changing initiatives that can be implemented in our ever-expanding product roadmap.

With 3 engines of growth across B2G, B2B, and B2C, we are seeking a highly independent talent to join our team.

Job Responsibilities

In this role, you will work on end-to-end data projects (from source to pipeline to dashboard) and become a subject matter expert on data. You will get exposed to multiple facets of a healthtech startup by working with stakeholders across different teams (such as marketing, finance, operations, product) to understand business challenges, build data solutions, discover actionable insights and make recommendations to drive the company’s growth.

The Data team within Engineering is a lean team. You will get to initiate and lead your own projects to derive data-driven insights for stakeholders from cross-functional teams.

Responsibilities:

• Business Insights: understand business models and apply data analytics methods to formulate actionable insights and recommendations.
• Stakeholder Partnership: collaborate with stakeholders to understand business needs and requirements, perform data-driven analysis to value-add stakeholder decision making.
• Analytical Modeling: formulate models for segmentation, prediction and forecasting.
• Presenting Data and Insights: create dashboards, visualizations and presentations to aid and advance decision making.
• Data Excellence: build data pipelines, maintain data warehouse, troubleshoot data quality issues, and contribute to overall data strategy

We're looking for:

• Problem solvers with intellectual curiosity
• Ability to work independently and take initiative and ownership of projects
• Ability to learn quickly and juggle multiple tasks in a fast-paced environment
• Strong written, verbal and interpersonal communication skills to collaborate with both technical and non-technical teams
• Strong business mindset and ability to grasp business requirements from stakeholders

We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

If you are interested in joining us, kindly submit your application via https://thesoftwarepractice.freshteam.com/jobs/4PjkczMxlgmH/technical-business-analyst-projects?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Responding to Service Requests, Incidents, and Trends

• Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them.
• Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer service.
• Contribute expertise to the team and our self-service portals to aid in incident resolution.

IT Asset Management

• For smooth operations, make sure the projectors and other collaboration tools in the conference room are operating properly.
• Make that all devices are patched and running the most recent versions of the operating system; fix those that don't comply.
• To guarantee a smooth onboarding process, give new or transferred users phones, computers, and other required devices.
• Review IT asset stock levels on a regular basis to make sure the storeroom has enough supplies and to manage asset replacement.
• Oversee the lifecycle of IT assets, from acquisition to disposal, making sure that proper tracking and reporting are done.

Managing Vendors & Finances

• To get the best value for your money, get quotes, oversee the purchase, and invoice for IT equipment and licensing.
• Work together with suppliers to guarantee equipment delivery on schedule, and coordinate with the finance department to guarantee timely payment.

Qualifications:

• Outstanding ability to communicate in written and spoken English
• More than two years of experience in a Level 1 or Level 2 support position
• Excellent client focus identifies wants and comes up with solutions to satisfy them
• Familiarity with the Microsoft Office 365 Suite, specifically with Administration, Teams, Outlook, and Sharepoint
• Strong working familiarity with desktop and laptop hardware and support for Windows and Linux
• Familiarity with Endpoint Central and other IT asset management and automation tools
• Support for audio-video and video conferences
• Knowledge of issue tracking and resolution ticketing systems, such as ZenDesk, ServiceNow, or comparable

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 3 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Responsibilities:

• Building, testing, and delivering lifecycle messages to enable marketing initiatives and objectives.
• Executing messaging optimization and adopting best practices.
• Running split and multivariate tests, ensuring test protocols minimize bias.
• Coordinating with market strategists in creating and managing marketing campaign processes to drive video content engagement from subscribers.
• Creating and managing project plans with clearly defined deliverables and resources, coordinating work streams and dependencies, tracking and communicating progress, identifying obstacles, and ensuring they’re addressed.
• Monitoring messaging programs and campaigns and mitigating or flagging issues to partners.
• Trafficking messages utilizing targeting capabilities.
• Implementing and auditing all analytic encoding to enable messaging effectiveness.
• Driving messaging reporting and running ad hoc analysis when requested.

Basic Requirements:

• Degree in Technology, Marketing, or any related discipline.
• 4+ years in marketing executing CRM/Lifecycle channel optimization and insight.
• Must have working knowledge of SQL and template scripting (e.g., AMPscript, Liquid).
• Must have working knowledge of Salesforce Marketing Cloud, Braze, and/or other lifecycle marketing platforms, ideally certified in one main platform.
• Experience in email, push, SMS, in-app messaging channels and platforms.
• Understanding and administration of message experimentation best practices.
• Attention to detail, with an ability to identify issues and implement remedies.
• Proficiency in building HTML emails from asset files, making message template adjustments, and articulating more complex needs to developers.
• Analytic orientation and curiosity, using insights to drive your next course of action.
• Superior presentation, communication, and documentation skills.
• Ability to multitask, handle simultaneous projects, exceptional problem-solving skills, and display composure under stress.
• Self-motivated, with a drive to exceed user expectations and enable partner marketing teams.
• Superior stakeholder partnership management via a consultative approach.
• Working knowledge of agile methodologies and of Jira/Confluence.
• Working knowledge of email and mobile channel best practices.
• Ability to be on-call when high-priority business needs necessitate.
• Experience supporting a regionally distributed stakeholder team.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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