Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Business Analyst .This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.

• Document requirements specifications using high-maturity methods, processes and tools.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases

Requirements -

5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role years of relevant software engineering experience
Proficiency in 1 or more software languages and development methodologies

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to jyotsan[email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:
Consultant Name             : Jyotsana Madnani

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

We are seeking for a new talent to join the Business & Technology Integration team

Responsibilities:

• As a Business Analyst, you will be responsible for analyzing an organization and designing its processes and systems.
• This includes assessing the business model and its integration with technology, researching, gathering, and synthesizing information.
• You will also be expected to be a subject matter expert (SME), collaborate and manage the team to perform, make team decisions, engage with multiple teams, and contribute to key decisions.
• Additionally, you will provide solutions to problems for your immediate team and across multiple teams.
• Conduct in-depth analysis of business processes and systems
• Identify customer requirements and define future state and/or business solutions
• Research, gather, and synthesize information
• Collaborate and manage the team to perform
• Contribute to key decisions and provide solutions to problems

Requirements:

• MUST have applied Korean in professional setting and use it for technical implementation
• Expert proficiency in Business Process Design
• Analysis is required.
• Advanced proficiency in Business Process Analysis Tools and Business Model Strategy is recommended.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

1. Working experiences in 1st/ 2nd tier Audit firm.

2. Able to work independently.

3. Well knowledge of energy industries/infrastructure，(electricity power infrastructure segments) are more preferred.

4. multi-nations analysis direction.

3.Looking at current financial performance and identifying trends

4.Preparing reports and communicating the insights of these reports to the broader business

5.Consulting with the management team to develop long-term commercial plans

6.Provide insights to guide budgeting and suggest improvements

7.Exploring different investment opportunities

8.Developing financial models and providing financial forecasts

9.Developing initiatives and policies that may improve financial growth

10. good command of English and Mandarin vebal and writing.

11.Need to bisiness trip frequently and posting a short time. and have experience of living and working in Europe. Our company will build photovoltaic power stations in Europe, Indonesia, Thailand and other places in the future, and we need to post oversea for a period of time to set up financial analysis models and conduct cost analysis.

Summary:

• Support on all contractual preparation, revision and negotiations, working independently and achieving exceptional quality in a timely manner.
• Support on corporate secretarial matters.
• Support on legal matters that the Company may require from time-to-time.
• Support on correspondence and documentations within the Company, and with headquarter in Brazil.

Description:

• Manage the preparation and review of contractual documents in a timely manner, according to Company’s requirements.
• Support the Company on all contractual and tender documentation.
• Manage and support the entire contract flow between the Company, counterparties and related parties.
• Actively negotiate with the relevant parties ensuring that the contract requirements are fully satisfied in terms of format, content and consistency.
• Support on corporate secretarial matters.
• Support on legal matters that the Company may require from time-to-time.
• Support on regular correspondence with headquarter in Brazil and other corporate matters.
• Liaise with third parties on the relevant activities.
• File, organize and maintain all commercial contracts, corporate documents and other related and relevant documents in the company’s systems.
• Provide support on ad-hoc activities.
• Maintain and share knowledge of principles and concepts related to the company's commercial contracts.

Requirements:

• Minimum of 3-year relevant experience working in diversified international contracts and corporate secretarial activities.
• Knowledge of contract law in an international context. Experience in an oil or trading organization would be an advantage.
• University degree in Business, Law or equivalent.
• Good verbal and written communication skills and excellent English language skills.
• Strong interpersonal skills.
• Attention to details, independent and proactive problem solver.
• Able to work under pressure in a fast-paced environment.
• Good organization skills.
• Adaptable to be a strong team player and to be able to work independently in delivering quality work.
• Ability to read, speak and write in Portuguese will be a plus.

Job Description:

Functional Support:

- Understand business needs and translate them into technical requirements.

- Analyze and design for new enhancements/functionalities.

- Data mining and testing to ensure new enhancements/ functionalities to meet business needs.

- Work with users and developers to improve processes and functionality.

Technical Support:

- Assist with Java application development and troubleshooting after post-implementation.

- Write and optimize SQL queries for reporting and data analysis.

- Support users with technical issues and work on improving system performance.

Problem Solving:

- Identify and fix technical issues related to Java/Cobol applications and SQL databases after post-implementation .

- Help analyze operational problems and suggest improvements.

Teamwork:

- Work closely with both technical teams and business users to ensure smooth communication.

- Contribute to system improvements and process automation.

Requirements:

Skills and Requirements:

- Knowledge of Java and Cobol Mainframe programming

- Experience with SQL databases and query writing.

- Good functional business analysis skills and attention to detail.

- Good problem-solving skills and attention to detail.

- Strong communication skills to work with both technical and non-technical teams.

- A team player who is eager to learn and grow.

Optional 'Good to Have' Skills:

- Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).

- Experience with frontend UI development, particularly with React and Typescript.

- Experience with Microsoft Excel VBA and Excel Macros.

Qualifications:

- Bachelor’s degree in Computer Science, IT, or related field.

- 3-4 years of experience working with Java, Cobol and SQL.

- 3+ years of experience in Implementation (SDLC) and Change Request Related.

- Experience in technical support or a similar role is a plus.

Job Summary

The Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:

1) Leading and supporting business requirements clarifications.

2) Creating and maintaining process maps and workflow maps.

3) Keeping documentation of project work.

4) Leading and supporting product validation and user acceptance tests.

5) Supporting training and briefings to users and stakeholders for product launches.

6) Monitoring product performance.

Key Responsibilities

· Manage the business requirements and functional solution aspects of the project.

· Analyse the stakeholders’ needs to identify improvement opportunities.

· Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.

· Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.

· Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.

ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

iii. Elicitation: Explore, identify, and document business needs

iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.

v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

· Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

· Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.

· Lead and perform system validation activities and user acceptance tests.

· Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.

· Assists with the documentation of technical design, specification, and technical solution.

· Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

· Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative and root-cause analysis.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

· Knowledge of design thinking and workshop facilitation will be an added advantage.

• 2-5+years’ experience in KYC CDD/Transaction Monitoring, Screening in banking domain.
• Hands on experience in performing screening on various application such as FACTIVA, Lexis Nexis, Fircosoft, RDC, World Check, Google screening.
• Experience in reviewing adverse Media screening results and conclude screening outcomes
• Discounting of screening hits with internal documentation and external research.
• Ability to analyze PEPs, Sanctions screening result and escalate as per Bank’s policies.
• Document management, meta data tagging, Naming conventions.
• Good knowledge and experience in reviewing multiple entities types like Private companies, Natural Person, Sole Props, Partnership, Trust.
• Well versed with global regulations and changes in regulatory world.
• Risk Assessment, Identification of Red flags & high-risk factors based on screening results.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for physical and technical tasks related to Data Center Infrastructure equipment.

Primary Responsibilities

• Perform physical and technical tasks of intermediate & escalated complexity on Data Center infrastructure equipment including but not limited to servers infrastructure, network infrastructure, or other equipment on the DC floor, without immediate supervision.

• Work alongside Technicians in installing, troubleshooting, and maintaining servers, networking equipment, and cabling (requires moving and racking equipment)

• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.).

• Use hardware/software tools and workflows (automation) in support of these tasks.

• Strictly follow all policies, processes, and procedures related to the activities and data center environment.

• Perform maintenance on a timely basis with adequate recordkeeping.

• Maintain equipment in running order with minimal downtime.

• Ensure a safe working environment and perform maintenance in a safe manner.

Requirements

• NITEC in IT or technical based qualifications.

• Familiar and comfortable using and working with IT equipment and software.

• Experience in repair of electronics components of computers.

• Scissor lift license would be an added advantage.

Job Description

• Supervising the daily operations of the customer service team
• Create and maintain customer profiles, and identify the key qualification criteria for the customer service team
• Manage and streamline the lead qualification process
• Conduct customer satisfaction surveys
• Establish a reliable customer loyalty program
• Continually review and standardize protocol on handling customers via message and calls
• Perform regular audit and checks on customer service standards
• Manage the digitalization of customer service workflow and implementation of customer relationship management (CRM) software
• Conduct daily roll call and debrief on work assignments with customer service team
• Establish Key Result Areas and performance review for the team
• Quarter and bi-annual forecast reporting and planning for Management review
• Promote and align processes and objectives with organizational business focus on Digitalization, Internalization, and Sustainability

Job Requirement

• Bachelor’s degree, preferably in business administration
• 10 years of experience in customer service
• Strong leadership and negotiation skills
• Knowledge and experience in using customer relationship management (CRM) applications such as Microsoft Dynamics 365 Sales CRM and Microsoft Dynamics Business Central will be preferred

Aventir Group Pte Ltd
EA License: 24C2542

Job Description, Roles, and Responsibilities (Commissioning Manager):

A Commissioning Manager effectively manages, leads and supervises the entire quality & commissioning process including contractual deliverables. Coordinate with all departments to ensure a smooth handover from construction through to commissioning and client hand over, including extensive follow-up with contractors, vendors, and the client site team.

ROLES AND RESPONSIBILITIES

• Chair weekly Commissioning meeting with vendors
• Chair daily site Commissioning Meeting following Power On
• Issue daily Notification of Energization (NoE) during Power ON phase
• Ensure the Calibration of ALL test equipment to be used is valid and in date.
• Oversee the correct implementation of the ESSW system including Lock Out Tag Out.
• Ensure registers are maintained for LOTO and related control measures (Lock Box, Authorized Persons).
• Coordinate with the site safety team to endure source of energy risks are covered in site awareness.
• Coordinate safety watch requirements for Commissioning activities.
• Coordinate room access control personnel for sign in, sign out registers and permit to work controls in Commissioning Areas. Assistance by Safety Team
• Ensure adequate safety signage is installed by the HSE team, including live warning labelling and contact persons for Electrical and Mechanical plant.
• Coordination with ALL vendors for documentation (RAMS, Red Line Drawings, Start Up Scripts, SAT)
• Plan Mobilization dates and resources for 3rd Party vendors and commissioning contractors
• Plan and manage the Testing & Balancing team activities.
• Assist Engineering in developing the Equipment Tagging Register for Equipment Labelling (Traffolyte / SS)
• Coordination of vendors/engineering for all inter connections between packages (HW & SW)
• Liaise with the QAQC Inspectors for progress updates during the installation process.
• Liaise closely with the ELV Lead for EPMS/BMS readiness, per package as per the commissioning program.
• Manage the QAQC snagging list and ensure follow up of closures with the Construction Managers, not to delay the commissioning schedule.
• Prepare and distribute a issues log, independently to the Completion Management System CIL for tracking issues or deficiencies during the installation phase.
• Coordinate the closure of all Commissioning Issues raised in the CMS during FAT, L2, L3, SAT and IST
• Manage closely the static testing of MV & LV power cabling, ensuring the installation adheres to approved drawings. Any “To/From” deviations to be escalated immediately.
• Prepare and issue a weekly Commissioning Dashboard report.
• Prepare and issue a 2-week static and pre-functional testing look ahead program - To be updated and issued on a weekly basis.
• Manages and motivates the QA/QC and Cx teams, acts as a champion for all policies and procedures and leads by example, particularly in the areas of work ethics, quality, health, and safety.
• Plan and arrange vendors to attend for System Level and Integrated System Testing Demonstrations
• Leads engineers involved in “hands on” System Level Testing and IST Demonstrations

QUALIFICATIONS & EXPERIENCE:

• Electrical, Instrumentation or Mechanical Engineer.
  BS. Degree or Equivalent in trade experience (15 Years) with a recognized trade certificate.
• 10+ years in area specific project experience.
• Multi-discipline understanding (Electrical & Mechanical, including ELV)
• Very good English language skills.
• Competent in the use of PC applications (Microsoft Office suit or equivalent).

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Qualifications

Job responsibilities

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Learn and apply skills in repairing and troubleshooting different machine platforms.
• Participate in complex troubleshooting and resolve critical technical issues.
• Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other networking gear. Configure and troubleshoot Linux OS-related issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience Data Centers, Linux, Hardware, Networking, OSI Model, Written Communication, Teamwork, Communication.

Preferred qualifications

• Experience in maintenance of server systems.
• Experience working within a data center or network operation center environment.
• Experience with troubleshooting hardware and network issues using Linux tools.
• Knowledge in Networking, including topology and protocol understanding.

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 3 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 3 years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

Please email your resume ( in word document )to [email protected].

We regret only shortlisted candidate will be notified.

Job Description:

• Lead and oversee the daily operations of a dynamic customer service team, ensuring exceptional service delivery.
• Develop and maintain comprehensive customer profiles, identifying key criteria to enhance team performance.
• Streamline and optimize the lead qualification process for greater efficiency and effectiveness.
• Design and execute customer satisfaction surveys to gather actionable insights.
• Establish and nurture a customer loyalty program to boost retention and brand loyalty.
• Continuously review and standardize communication protocols for handling customer inquiries via messages and calls.
• Perform regular audits to ensure customer service standards are consistently met.
• Drive the digital transformation of customer service workflows, including the implementation and optimization of CRM software.
• Lead daily team roll calls and debriefs, ensuring alignment and clarity on work assignments.
• Establish and track Key Result Areas (KRAs), conducting performance reviews to support team development.
• Prepare quarterly and bi-annual forecast reports for management review, ensuring alignment with business goals.
• Align team processes with the organization’s focus on digitalization, internalization, and sustainability initiatives.

Job Requirements:

• Bachelor’s degree in Business Administration or a related field.
• At least 10 years of experience in customer service, with a proven track record in leadership roles.
• Strong leadership, communication, and negotiation skills.
• Experience with CRM applications, particularly Microsoft Dynamics 365 Sales CRM and Microsoft Dynamics Business Central, is highly preferred.

Aventir Group Pte Ltd
EA License: 24C2542

This is an exciting opportunity to work with our clients for a dynamic and growing business within JPMorgan Payments!

As an Analyst with the Solution Center team, you are a trusted member of the team and deeply connected to deliver the growth and success for our business. In this role, you will serve as the primary point of contact and escalation point for your team and your stakeholders including Sales/Client Service Account Managers. The Client Solution Center team based out of multiple locations in APAC including India, Singapore, China, Japan and Hong Kong and the role will be responsible for overseeing day to day enquiry handling for our Corporate and Financial Institutions clients holding a relationship with JPMorgan Hong Kong.

Job Responsibilities

• Manage enquiries received for Corporate and FI customers with the highest service levels and optimal turnaround time

• Adhere to the department policies and procedures and drive the same value within your team

• Engage professionally in person, emails and on the phone to assist with every client need or issue

• Work independently and in a team environment to maximize productivity in a most efficient manner

• Investigate root causes of process inefficiencies and make proposals on opportunities for process improvement

• Help align your and your team’s performance to the broader organizational goals

• Participate in team projects and governance activities

Required Qualifications, Capabilities, and Skills

• Minimum of 3 years of relevant experience in customer service, operations, treasury, sales or portfolio management

• Advanced/Specialist/Management/Graduate Diploma or equivalent

• Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines

• Excellent communications skills; able to effectively communicate clearly and concisely in Cantonese and Mandarin to support our clients based in Hong Kong

• Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners

• Willing to learn different functions and processes and contribute to the team as a responsible and proactive member

Preferred Qualifications, Capabilities, and Skills :

• Work experience primarily in banking or the financial service industry

• Ability to use data to create metrics and reporting

• Proficient in Microsoft Office (Excel, PowerPoint, Word)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c2066f55b57fee6b3f5af047228f9e04

About the Role

This hybrid role will report to the Head of IT and Strategy. The IT Department is key enable for the Company to perform our time sensitive work, as well as the powerhouse behind all digitalisation projects. As a hybrid role, the successful candidate will not only be the key person to ensure robust IT and Systems infrastructure for the Company, but also have the opportunity to be a part of the Company’s stride into IT software and ERP solutions.

Key Responsibilities

Responsible for Company’s computer hardware, software, collaborative tools, systems, networks, printers requirements. This includes installation, monitoring and maintenance the systems and networks.

Responding to service issues and requests in a timely manner for all the Company’s offices geographically, including technical support.

Setting up of new user accounts, as well as maintaining existing user accounts.

Assist IT team with ERP projects, such as enhancement, debugging, UAT or maintenance.

Liaise with Developers on new SaaS and web application projects.

Assist IT head to manage and deliver project milestones and deliverables.

Requirements

Minimum Diploma in Information Technology, Computer Science or equivalent

Minimum 2 years of experience in relevant role

Experience in troubleshooting operating systems and cloud-based solutions

Knowledge in Microsoft Office 365 administration

Knowledge in other IT infrastructure components like server, Windows Server, etc

Previous experience in IT application implementation projects is an advantage

Coding proficiency in Python, SQL, or similar is an advantage

Maritime domain knowledge is an advantage

Able to work independently but within a cohesive team

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Senior Business Analyst (Payments) - 1 year Renewable Contract

1. Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor’s degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and scripting
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

About the company
Our client is a renowned global reinsurance company, seeking a risk & compliance professional to join the team, reporting directly to the Head of Risk & Compliance.

About the job
You will be responsible for ensuring compliance with regulatory guidelines, providing advisory support, conducting compliance monitoring, and completing risk assessments. You will be responsible for conducting due diligence, AML, and sanction screenings ensuring alignment with MAS requirements, drafting and conducting compliance training, and reviewing internal policies. The role also involves identifying and enhancing internal controls, and managing ad-hoc projects.

Skills and experience required
At least 3-5 years of risk & compliance experience ideally in the re/insurance industry. In order to succeed, you should be analytical, possess strong business acumen, with strong regulatory knowledge. You should possess excellent communication and stakeholder management skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Our client, a top-tier logistics and freight solutions provider, is looking for a Regional Tender Analyst to oversee and streamline tenders across the Asia-Pacific region. You’ll report directly to the Manager – Regional Tender Management, APAC, and play a critical role in managing tender submissions and pricing strategies.

Core Duties:

• Handle the end-to-end tender process (RFQ/RFP) for key clients in the Asia-Pacific region.
• Specialize in RFQs with an Intra-Asia focus, including analyzing, coordinating, and pricing tailored solutions.
• Collaborate with regional tender teams to align with internal protocols.
• Liaise with stakeholders to establish pricing strategies and secure approvals.
• Maintain tender data, reports, and key metrics in monitoring systems.
• Provide expert advice to Asia-Pacific pricing and tender teams.

Skills & Expertise Required:

• Bachelor’s degree in business or related field with 3+ years of experience in sea or air freight tenders, ideally within freight forwarding.
• Comprehensive knowledge of logistics, carriers, and trade routes.
• Skilled in project/time management, written communication, and data analysis.
• Advanced proficiency in Microsoft Office, particularly Excel, with strong numerical accuracy.

If you’re ready to make your mark in tender management, apply today!

The AML-KYC Analyst role is responsible to support a MNC bank with the following responsiblities.

Candidate must have the following skills:

• KYC
• AML
• Banking

Key Responsibilities:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards.
• Conduct research in public domains and the bank’s data sources to validate the client profiles.
• Advice banker team on the required client KYC profile updates as per review and research done.
• Work with banker team to complete Periodic Review with final quality check on the profile updates, documentation and exception handling.
• Coordinate and liaise across businesses and compliance units for timely completion of Periodic Review.
• Ad-hoc projects.

Desirable :

• Understand KYC requirements for various client types
• 1-2 years’ experience in KYC related roles
• Able to manage time and complete tasks under a tight deadline
• Communicate well and multitask
• Willing to learn and hard working
• Work under pressure (i.e. work closely with marketing team, AML….etc)
• No concern working in Changi Business Park

The work location will be in the Changi Business Park.

Key Accountabilities And Job Functions:
Sanction Screening
1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.
2. Attend to adhoc issues / escalate where applicable
3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities
1. Support daily business operations for Sanction Screening.
2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable
3. Performing daily reconciliation and daily report.

The position required to work shift hour.
Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

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