1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Senior Research Officer works to the High Commission’s political and economic section. The position will play a key role in monitoring and analysing Singapore’s domestic political and/or economic developments, including issues in the Comprehensive Strategic Partnership. Working under limited supervision, the Senior Policy and Research Officer will undertake significant research projects and be expected to engage with a wide range of sources. The position is also expected to provide timely and accurate analysis of domestic and regional issues. Research may be presented as written analytical pieces, primary source identification and complex oral briefings to senior staff. As well responding to tasking by the Political and Economic Section, the Senior Policy and Research Officer will be expected to proactively identify issues of interest and concern to better inform the section’s understanding of Singapore and reporting to Canberra.

For further details and information on how to apply, please visit our careers website at Career Opportunities (embassy.gov.au)

Position closes midnight 20 March 2024.

✅ 9am - 6pm

✅ 5.5 Days

✅ UP $3000

✅ West

Responsibilities:

• Build and maintain close relationship with customers
• Perform and monitor the accuracy of inventory management
• Attend to customer's enquiries
• Ensure order shipments are processed accurately
• Work closely with warehouse operations to ensure timely and accurate movement

Requirements:

• Minimum GCE 'O' Level or Above
• Minimum 1 year of experience in Logistic field

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Nearest MRT: Harbourfront
Contract Duration: 12 Months

Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $17 per hour

Job Responsibilities:

· Provide administrative and secretariat support in office projects

· Provide grant and/or contract administration and payment support in office projects

· Support in ad-hoc projects as assigned

Job Requirements:

• Minimum Degree in any discipline (Healthcare & Life Sciences will be preferred)

• Proficient in Microsoft Office.

• Experience in grants administration work.

• Experience in Adobe Photoshop, Graphic Design, Video shooting is an added advantage.

• Must be able to commit 2 workdays up to 5 workdays a week.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Descriptions

• Timely management of invoices and receipts (creation, issuance, monitor and communicate)
• Prepare credit notes where and when required
• Process and apply payments to invoices via various modes of payment methods
• Investigate and resolve billing discrepancies / enquiries
• Process and timely issuance of Statement of accounts and follow up on delinquent payment
• Provide ad hoc support to operations accounts team

Requirements

• Minimum Diploma in Accountancy or Accounting / LCCI / ACCA or equivalent
• At least 2 years of relevant working experience
• Meticulous with an eye for detail
• Good communication and interpersonal skills
• Good time management and solutions-oriented
• Experience in AR or credit team in hotel industry will be a plus

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

• Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)
• Possess internal auditing skill on ISO 14001 & ISO 45001
• Detailed understanding and knowledge on WSH Act, environmental & other legal requirements
• Registered Workplace Safety & Health Officer with MOM for at least 3 years
• Pro-active, independent, able to work with minimal supervision and perform under pressure

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Property Officer

Neptune Court Owners' Association

Salary: SGD 2,500 - SGD 3,400

Job Description

Responsibilites:

• Implement preventive maintenance
• Monitor contractor's performance
• Attend to resident's feedback and enquiries
• Managing renovations
• Prepare reports related to vendor's performance
• Miscellaneous estate operations

Requirements:

1. Professional qualifications in the fields related to building / property maintenance, estate management at ITE / NITEC/ Polytechnic Diploma or higher, other engineering qualifications may be considered,

2. Minimum 2 years working experience.

3. Strong Problem Solving, Supervisory, Organizing and Time Management Skills

4. Able to work under pressure, handle multiple tasks and communicate well with residents and contractors.

5. Good Microsoft Office knowledge and strong report writing skills.

6. Preference for candidates that can start immediately.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Hygiene Officer to join our team!

As a Hygiene Officer, we rely on you to:

• Conduct routine check on hygiene audit to improve and maintain good personal and food hygiene, safety and housekeeping standards of our kitchend and F&B outlets.
• Pest control and cleanliness inspection and co-ordinate pest control and cleaning contractor service schedule.
• Assist to enforce food safety and housekeeping procedures in compliance with regulatory requirements.
• To ensure the proper documentation to fulfill HACCP, SFS and ISO 22000 requirement of all Food and Hygiene matters.

Working hours:

• 6am to 4pm
• 12pm to 10pm
• Required to work one weekend a week

Nearest MRT: Labrador Park
Contract Duration: 8 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Job Responsibilities:

· Process radio-comm licensing matters/applications

· Process payments received, put up for approval on requests for waiver of late payment fee, refunds and licence transfers

· Process GIRO applications

· Contact applicants/licensees on expiring invoices

· Send weekly email reports for tracking of payments, licence renewals, and prepare reports for the monthly LD meetings to the teams for info and update.

· Assist in other ad hoc assignments.

Job Requirements:

• Minimum Diploma in any discipline.

• Proficient in Microsoft Office.

• Comfortable with speaking to people.

• Experience in payment processing and administrative duties will have an advantage for this role.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Reporting to the Chief Executive Officer, the Head of Corporate Communications Department (CCD) is responsible for leading and developing the communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Lead the department’s strategic planning and budgeting in support of the Organisation’s goals and service strategy
• Translate corporate communications strategy into actionable goals for the department’s performance
• Lead and manage the Corporate Communications team to ensure effective stakeholder communications and education, as well as maintain and protect our brand and reputation through the various communications platforms, collateral and initiatives
• In charge of managing the corporate website of the Society, including periodic enhancements of the website and content management
• Responsible for the department’s smooth day-to-day operations in managing public and media queries, external communications and reputation management
• Prepare quarterly reports and insights for the Standing Committee and management to track performance and identify trends, gaps and opportunities to position the organisation for success
• Provide public relations counsel to the management and key staff
• Manage the department’s talents and resources, including charting the professional development and performance management of talents within the department, mentoring the team to sharpen their skills
• Lead and mentor staff in our media management efforts including handling of media queries and interviews, as well as pitching stories to the media on the work of the Society
• Oversee and contribute towards content creation for social media by working closely with centres and departments, and supporting the development of a social media strategy to improve engagement rate and following
• Oversee Society’s marketing and communications efforts, particularly in outreach to the general public or identified groups of audience e.g. public education on parenting practices
• Oversee and contribute towards Society publications like annual report, Sunbeam newsletters, corporate collateral as well as Staff E-newsletter, including copywriting, editing and proofreading, producing quality publications that aid in stakeholder education and employee communication
• Oversee and support the work of protecting our brand and reputation, including crisis communications. This includes reviewing collateral and written materials of other departments and centres, to ensure our logo is correctly applied and copywriting is factual and of good quality to protect our reputation and work
• Responsible for data protection and ensuring our practices keep our stakeholders’ data protected
• Identify best practices and continually improve SOPs, promoting a culture of professional excellence
• Represent the organisation at relevant conferences, networking events, meetings etc as needed

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience and leading teams
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audience
• Influential leader with the ability to work at both strategic and operational levels and build a high-performance team
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

✅ 8am - 5pm

✅ UP $3000

✅ Geylang Bahru

Responsibilities:

• Handle incoming calls and emails
• Attend to all enquiries from customers
• Provide excellent customer service at all time
• Transfer calls to the correct department

Requirements:

• Minimum Nitec or Above
• Minimum 1 years of experience in Customer Service or any other relevant role

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Job Responsibilities

• Prepare payment for vendors
• Prepare journal entries for day-to-day activities and month-end closing activities
• Perform monthly intercompany settlements
• Perform intercompany and vendor reconciliation
• Prepare documents for audit purpose
• Assist with ad-hoc duties as and when required

Job Requirements

• Diploma/Degree in Accountancy/Finance
• At least 2 years of relevant work experience
• Proficient in MS Office Applications
• Knowledge in SAP system will be an added advantage
• Able to work under pressure to meet deadlines
• Self-motivated, independent and meticulous with an eye for detail
• Team player with good interpersonal skills
• Keen to learn and possess positive attitude

As a content creator at SAL, you will play a pivotal role in the implementation of the Academy’s strategic communications plan. You will be tasked to create compelling content across various mediums to drive engagement with key stakeholders. This role involves writing high-quality articles and creating videos, conducting interviews, and developing visually appealing graphics that complement other content forms. Additionally, you will design content for electronic direct mails (eDMs) and SAL's weekly internal newsletter, keeping SAL members and staff informed about events and updates.

Responsibilities:

• Create high-quality content, including articles and videos that align with SAL’s strategic communications plan and increase engagement with key stakeholders.
• Plan, film and edit video content that is engaging and informative.
• Build relationships with SAL members and conduct interviews to support the above.
• Develop visually appealing and informative graphics and visual assets that complement other forms of content.
• Design and produce content for electronic direct mails (eDMs) and social media to inform SAL's members and stakeholders about events and updates.
• Contribute to the production of SAL's annual report by creating content including written reports, graphics, and visuals, to communicate SAL's achievements and activities to stakeholders.
• Design and produce content for SAL’s weekly internal newsletter.
• Stay updated on legal industry trends, news, and developments to produce relevant and timely content.
• Work closely with other teams, such as marketing, events, and legal research, to align content creation with SAL's initiatives and campaigns.
• Manage the procurement process related for the team, including sourcing necessary equipment, services, and materials.
• Coordinate and facilitate corporate visits to SAL, ensuring a smooth and informative experience for visitors while capturing and documenting key moments.

Requirements:

• Bachelor’s degree in communications, journalism or relevant field.
• Minimum of 2-3 years’ experience in journalism/content creation.
• Proven experience in content creation, writing, video production, and graphic design
• Strong writing and editing skills, with a keen eye for detail.
• Proficiency in video editing software (e.g., Adobe Premiere Pro) and graphic design software (e.g., Adobe Photoshop, Illustrator, Canva) are advantageous.
• Familiar with various social media platforms and their best practices.
• Creativity and a passion for storytelling

Role:

• Initiates the overall impression & proactively engages with our guests, enhancing their experience by fielding inquiries, promoting our vast array of amenities & benefits and facilitating welcoming and efficient interactions.
• Pays prompt attention to guests from their arrival through their departure.
• Escorts VIPs, long staying guests, regular guests and guests who required assistance to their allocated rooms.
• Handles all group arrivals and prepare the necessary arrangements to facilitate a smooth and seamless check-in..
• Constantly monitors the experience of each guest and reports any complaints to the management.

Requirements:

• Able to work shifts and weekends.

What’s in it for you:

• A fun and supportive work environment
• Career progression with international work opportunities
• Daily meals
• Competitive remuneration, rewards & recognition
• Transportation benefits
• Flexible benefits

- Project site located at NUS

- Must be registered with IES and with valid RTO's certificate

- With minimum 5 years' RTO site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations

This position will start off as 11 months contract.

Location:
Bukit Timah Primary School

Responsibilities:

• Open and close school gates and classrooms
• Logistics support e.g. carry of tables, chairs and benches that are required for school functions
• Maintain the general cleanliness of the school
• Stocktaking and ordering of school supplies
• Traffic control and marshalling
• Assist Operations Manager in maintaining school security (e.g. escorting contractors and vendors during maintenance works in school compound)

Working Hour:
Mon to Fri, 2 shifts

· Early Shift (6.00am to 3:30pm)

· Late shift (9.30am to 7.00pm)

Salary:
$1800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

As the Facility Management Officer, you will play a crucial role in ensuring the smooth operation and safety of our office building at Hill Street. You will be responsible for managing and optimizing facility operations, as well as fire safety measures and protocols.

Job SCOPE:

1. Facility Operations Management:Oversee day-to-day operations of the office building, ensuring a clean, safe, and well-maintained environment for our employees and guests.
   Develop and implement effective maintenance programs to enhance the longevity of building systems and equipment. Including and not limited to i.e., Environment Monitoring System (EMS), Building Management System. UPS, power, temperature control, humidity, water detection sensor etc.
   Collaborate with vendors and contractors to coordinate maintenance, repairs, and renovations.
   Prepare and maintain Master Maintenance Schedule and collaborate with various stakeholders to ensure maintenance work are carried out as planned.
   Ensure that all technical issues are resolved in accordance to the agreed SLA.
   
2. Fire Safety Management:Serve as the designated Fire Safety Manager in accordance with local regulations and guidelines.
   Review, implement and regularly update comprehensive fire safety plans, procedures, and evacuation protocols in accordance to local regulations.
   Conduct regular fire drills and training sessions for building occupants.
   Ensure that fire safety equipment, such as fire extinguishers, alarms, and sprinkler systems, are properly maintained and in compliance with standards.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   Coordinate with relevant authorities and emergency services to enhance the building's emergency response capabilities.
   Develop and maintain emergency response plans for various scenarios, including fire emergencies, and ensure all staff are trained accordingly.
   
3. Regulatory Compliance:Stay updated on relevant local regulations and codes related to building management and fire safety.
   Ensure compliance with all statutory requirements, permits, and licenses.
   Support internal and external audit reviews to the expending and contracts of renovation and maintenances works
   
4. Budget Management:Manage the facility budget effectively, ensuring cost-effective solutions without compromising safety or quality.
   Provide input for budget planning, forecasting, and capital expenditure related to facility management.
   Prepare and submit necessary PR/PO for works required.
   

Qualifications & Experience:

• Diploma or equivalent in either Estate Management, Facility Management, Engineering in Mechanical or Electrical related.
• Proven experience in facility management, with a focus on fire safety.
• Certification as a Fire Safety Manager.
• Strong team-player, with natural ability to interact with all levels of staff.
• Enjoy problem solving and challenging status-quo
• Good interpersonal, project management, stakeholder management

>> Job title: Public Relationship Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $4000 - $6000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Arrange and schedule in all assigned on-stage performances of the company

- Attend and arrange for rehearsals and work with other performer

- Work with performers to fine-tune performance

- Keep and update weekly routine performances

- Assist the performer in selection for optimal performance standards

- In charge of the admin of the performer including reporting to the management

- Need to manage the staff and assist the management in handling all the issues of the performers

- Attend monthly meetings pertaining to stage performance matters Requirements

- Ability to communicate well with staff/ performer from East Asia

- 3 to 4 years’ experience as Performing Artiste Manager or related manager

- Has experience as Performer is a plus

- Knowledge of Mandarin Pop or Jpop Kpop is advantageous

- Strong stage experience

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Job Responsibilities

1. Work with the Creative Manager for all marketing collateral design

2. Co-ordinate media hosting, interviews, photoshoots and marketing events

3. Handle room bookings/complimentary forms for all media-related stay and dining

4. Send out internal media advisories for upcoming marketing activities

5. Prepare press kits for media FAMs, media tastings and press deliveries

6. Co-ordinate and support all advertising promotional efforts via online and offline channels, media clippings, and media publicity tracking

7. Responsible for Facebook and Instagram content planning

8. Responsible for uploading promotions on the brand website, IPTV, digital signage, handy phone and all other marketing channels

9. Actively source for partnership opportunities with third parties

10. Responsible for administrative duties, including SAP within the department, ensuring good housekeeping and filing systems

11. Draft guest letters for all communication to guests

12. Support all departments on promotions and events at the hotel

13. Perform any other duties as and when assigned by the Management

Education and Work Experience

1. Diploma in the field of Public Relations, Marketing, Journalism or Mass Communications preferred

2. Creative and ability to think out of the box.

3. Marketing knowledge; ability to drive promotions to support sales and marketing goals

4. Well-organised and able to handle multiple tasks simultaneously while adhering to deadlines.

5. Diplomatic and good interpersonal skills to maintain open communication and good relationships with all departments while focusing on priority goals.

6. Superior writing ability and presentation skills. Possessed portfolio of writing samples, projects, campaigns, etc.

7. Proficiency in Word, PowerPoint and Excel.

8. Social media platform knowledge.

9. Represents the company in a positive and professional light; able to interact well with media, guests, management, suppliers and staff.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Corporate Communications, Stakeholder Engagement and Reporting
  • Develop and implement communication strategies, including but not limited to crisis communication plans.
  • Oversee the creation of communication materials, ensuring consistency across various platforms.
  • Manage responses to key stakeholders, including internal divisions and external bodies like government offices.
  • Liaison with Office of Corporate Communications and Marketing on Public Relations matters.
• Media Engagement and Management
  • Produce press releases, media kits and other materials for the media.
  • Pitching newsworthy stories and securing media coverage in relevant publications.
  • Handle media inquiries in a timely manner, manage interviews, and maintain a media relations database.
  • Build and maintain relationships with media outlets and journalists.
  • Monitor, review, and analyze media coverage.
  • Evaluate and manage PR services and media content placements.
  • Host foreign media and develop engagement plan.
• Strategic Planning and Implementation
  • Co-create and execute communications strategies to achieve organizational goals.
  • Propose and monitor media platforms.
  • Manage timelines and budgets for publicity.
• Budget and Resource Management
  • Maximize resources and ensure communication expenses are within established boundaries.

• University degree in Communications, Marketing, Journalism or related fields.
• 5 to 8 years' experience in media relations, brand management and strategic communications planning.
• Excellent project management and organizational skills.
• Demonstrable experience with building effective media campaigns.
• Proficient in digital communication tools and social media platforms.
• Effective communication, writing, presentation and stakeholder management skills.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Able to think creatively and problem-solve in high pressure situations.
• Analytical thinker with strong conceptual and research skills.
• Strong work ethic as well as a dedicated and positive attitude.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Think beyond own area of responsibility examining linkages and interactions between different parts of a system.
• Humble, authentic, value hard work, has high standards and outcome driven.
• Strong knowledge of budget, grant administration and financial management principles.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Prior experience working in a startup, or knowledge in innovation and entrepreneurship will be viewed favorably.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

1. Strong Microsoft Excel Skills and experience with CRM leads management software.
2. Manage all call enquiries and provide data of the property management system to check room availabilities and and amenities.
3. To ensure high level of customer satisfaction by providing exceptional customer service.

EA Licence No. 16C7962

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours: 12hour shift (4-3-3-4 work schedule)

• Advise and instruct on various safety-related topics (food & hygiene, use of cooking equipment, fire safety, WSH related matter etc.)
• Stop any unsafe acts or processes that seem dangerous or unhealthy.
• Conduct risk assessment and enforce preventative measures.
• Initiate and organize training of promoter and cooks.
• Inspect premises and the work of personnel to identify issues or non-conformity (e.g. left cooking stove unattended).
• Oversee installations, maintenance & rectification work by concessionaire, in relation to fire safety, safe work area etc.)
• Review existing company safety measures policies update according to legislation together with M&E, Security, HR & Administration Department.
• Any other job-related duties assigned by the Company or your superior.