You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Senior Credit Officer based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Credit Maintenance Intermediate Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit exposure, escalate deficiencies and recommend delinquent strategies in alignment with overall credit policies.

Responsibilities:

• Maintain data of relations and facilities in credit system, and enter data accurately in various auxiliary credit systems
• Consult with Relationship Manager (RM), Mortgage Sales Specialists to formalize requests for Mortgage credit facilities or raise other problems to the appropriate organizations for their attention
• Detect revealed trends in the process of limited control to assess the needs of the line of credit, operations, or system problems
• Maintain accurate controls ensuring timely follow-ups for loan applications (new acquisition and repricing)
• Prioritize and process the review of incoming credit applications to verify their accuracy and integrity, interpret them so that they are concise, exact, integral, in compliance with the policy, and register them in the database accurately and in a timely manner
• Aid important portfolios and apply professional decisions when interpreting information and results
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in Mortgage underwriting preferred
• Working knowledge of industry standards and practices
• Working knowledge of data analysis tools and methodologies
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job description:

• Full cycle of recruitment- Create job ads, shortlist, schedule interviews, conduct interviews, and work pass application and onboarding.
• Cessation of staff - offboarding and cessation process.
• Assist in monthly processing of salary.
• Review and improve HR processes for efficiency and effectiveness, revise and implement compensation and benefits plans.
• Assist with company events planning.
• Adhoc duties as assigned- if any.
  
  Requirements:
• Minimum a diploma in business or human resource management or related field.
• At least 1 year HR generalist working experience.
• Proficiency in Microsoft Office applications.
• Able to work well in a team.
• Effective communication skills.
• Detail-oriented.
• IHRP certification preferred.

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Customer Service:

· Handle incoming calls and emails from customers, addressing their inquiries, concerns, and providing accurate product/service information.

. Manage customer onboarding process

· Assist customers in a courteous and professional manner, ensuring exceptional service and satisfaction.

· Provide after-sales support, troubleshoot issues, and collaborate with relevant departments to ensure prompt resolution.

· Perform daily transaction checking.

· Consolidate customer settlement report.

· Maintain accurate records of customer interactions, transactions, comments, and feedback in the company's database.

· Generate reports and summaries as required by management.

Ad Hoc Duties:

· Support various departments with administrative tasks as needed.

· Assist in organizing company events, meetings, and conferences.

· Participate in process improvement initiatives to enhance customer service efficiency and effectiveness.

Qualifications:

· Minimum Higher NITEC, Diploma in Business, accouting or a related field

· Proven experience in customer service and accounting roles is preferred.

· Excellent verbal and written communication skills in English and Mandarin.

· Strong interpersonal skills and ability to build rapport with customers.

· Detail-oriented and organized with the ability to manage multiple tasks efficiently.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).

· Ability to adapt to changing situations and work effectively in a fast-paced environment.

· Prior experience in customer service is a plus.

MCTPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

• Assist in recruitment processes including job postings, screening candidates, and scheduling interviews.
• May need to support in workpass application at times
• Conduct new employee orientations session
• Manage the onboarding and offboarding process.
• Maintain and update employee records and HR databases.
• Manage payroll processing and ensure timely and accurate salary payment (if required)
• Support in handling the administration work for grant applications
• Support in small HR projects
• Handle employee grievance issues and administrate the entire grievance process

Requirement:

• Must have a Diploma in HRM or other faculty but with good relevant HR experience
• Must have basic work ethics
• Good in communication skill
• Must know MS office
• Must know employment law , TAFEP and CPF regulation
• Must be able to attend meeting (on zoom or physical) at least once a month.
• Able to work remotely with a minimum commitment of 2 hours per week (up to a maximum of 8 hours per week)

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Administrative Officer is responsible for the smooth running of clinical administrative operations within the Family & Community Support Division. This includes managing financial records, liaising with various department staff and directors, and ensuring seamless workflows that support the divisions functions.

Roles & Responsibilities:

Clinical and Operational Administrative Support:

• Support senior management with administrative tasks such as practice standards reports, data tracking and analysis, audit preparation, and other tasks as needed.
• Oversee daily divisional correspondence, handling incoming and outgoing communication for the Clinical Team, e.g., smooth operations of phone, email, mail, and Teams.
• Schedule meetings and appointments and prepare meeting rooms for management meetings and clinical training sessions, including logistics support. Assist with minute-taking when required.
• Prepare and distribute correspondence, memos, reading materials, and reports.
• Collaborate with internal and external parties to develop and implement new clinical work processes and systems for the centres/division.
• Support relevant clinical engagements and staff evaluations.
• Support Finance, HR, Procurement processes, such as purchase orders, issuing payment receipts, and expense reimbursements.
• Update and maintain required records for group supervision, such as attendance data and fees.

Communication and Coordination:

• Collaborate with internal and external parties to review clinical work processes, forms, and systems for the division.
• Coordinate with internal parties to support the publicity and communication of internal clinical training sessions.

Candidate Profile:

• Diploma in Administration or a relevant qualification.
• At least 5 years (for Admin Officer) and 7 years (for Senior Admin Officer) of relevant working experience.
• Empathetic and understanding when working with clients from diverse backgrounds.
• Comfortable traveling across different work locations when required.
• High sense of accountability and responsibility.
• Good leadership and team management skills.
• Good problem-solving and critical thinking abilities, with attention to detail.
• Strong verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel).

You will carry out inspections and audits of permitted sites and produce written reports capturing the findings. You will sometimes have to take tough action to achieve these aims, and on occasions, need to investigate environmental offences. You may also be required to occasionally give evidence in a court of law.

Location: One North – Walking distance from MRT

Working Day: 5 Days work week

Jobs Responsibilities:

• Assist with robotic programming automation for staff access card programming.
• Manage the Access Card Service Desk duties
• Provide support for access card issuance and returns during operating hours.
• Handle service requests and workflows related to access pass issuance and returns.
• Maintain records and audit trails, tracking all access pass issuances and returns.
• Perform other general administrative duties as needed.

Requirements:

• Singaporean Only
• Minimum Diploma/Degree in any field or its equivalent
• Familiar with UiPath, C#, and other relevant is a plus

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

· Contact you about potential opportunities.

· Delete personal data not required at this application stage.

· To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd | 11C5781

This advertisement is recruiting for 3 positions of Admin Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Jalan Lempeng.

Contract Period: From 02 January 2025 to 31 December 2025.

Personnel to be deployed at the following hours:

Admin Support Officer

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Teacher Resource Support

• Mondays to Fridays: 7:30am to 3.30pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Operations Support Officer

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Admin Support Officer

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Teacher Resource Support

• To provide teaching and learning support to teachers such as preparation of resources / materials for Science laboratory activities, enrichment programmes and competitions, etc;
• To assist to source and purchase materials for laboratory activities, practical tests and enrichment programme and to aid science teachers with the clearing up after laboratory lessons and when required;
• To assist to prepare forms and expenditures claims and keep copies of invoices and receipts;
• To label and keep records of existing and new Science teaching and learning materials and laboratory apparatus such as teachers’ desk copies, reference books, DVDs, lab apparatus and chemicals, etc;
• To maintain loan records of Science Resources;
• To pack and organize the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons;
• To ensure laboratory equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year. Assist to update the stock record and breakage record to initiate ordering of replacements, when necessary;
• To ensure proper disposal of waste materials such as sharp waste objects and chemicals;
• To ensure safety of students in the Science rooms. Record and report any incidents to Science HOD / LH. Maintain a laboratory incident log book;
• To check that safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working;
• To perform any duties assigned by the Science HOD / Level Representative.

1. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.
2. Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.
3. Create customer profile records for new signers in core banking systems
4. Compare & identify required changes for account signatories
5. Ensure account signatories details and account operating requirements are properly maintained and updated.
6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.
7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
8. Ensure all requests are processed within the agreed service-level agreement (SLA)
9. Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.
10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.
11. Attending to email & phone enquiries from BUs (Business Unit) and other teams
12. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.
13. Stakeholder Management with Regional Ops and Product Team, Risk & Control
14. Accept any ad-hoc duties when assigned

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Working hours: Monday - Sat, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Job Description

• Industry/ Organization Type: Logistics (Airfreight)
• Position Title: Airfreight Documentation Officer (Import / Export)
• Working Location: Changi
• Working Hours: 5.5 days (Monday to Friday 2 PM – 10 PM, Sat Half Day)
• Salary Package: Basic Salary up to $2,800 + Shift Allowance + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage day-to-day tasks for air freight operations, both for exports and imports.
• Update data according to airline specifications and label cargo when needed.
• Print AWBs and produce all necessary documentation.
• Update electronic air waybills (FWB), house manifests (FHL), and pre-lodge cargo with SATS.
• Schedule air cargo space with shippers, airlines, co-loaders, and international agents.
• Provide guidance and support for air cargo operations.
• Help organize import shipments and plan their delivery.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum 1 year of experience in handling air freight operations and documentation.
• Strong communication skills to efficiently work with shippers, airlines, and agents.
• Attention to detail for accurate data entry and document preparation.
• Ability to multitask and respond quickly to email correspondence.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66145 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Role Summary

Responsible to define, organise, execute manage and continuously improve operational processes, allowing the optimal realisation of services(s). Reducing operational risks and increasing operating efficiencies and cost savings. They often operate in a complex and integrated environment and interact on a regular basis with internal and external clients; business partners and the solutions delivery centres ensuring an effective workflow. Tasks performed could be execution requiring specialised knowledge, exception handling, process improvement, reporting and controlling.

Job Responsibilities:

Provide detailed and comprehensive Lending support/expertise to a specific area of the business by taking on responsibility for tasks of an organisational, process or operational nature.

• Responsible for all mid-office lending activities in (complex/non-standard) domestic & international bilateral and syndicated credit facilities.
• Determination, registration and monitoring of transactions, including in agent role, in applicable risk monitoring and reporting systems.
• Perform check on drawdown & payment requests, monitoring of credit limits, outstanding and availability under the credit agreements.
• Determines and instructs applicable funding needs for involved transaction.
• Communicates in all aspects to internal and external clients and stakeholders.
• Liaison with front office and risk management to advise and structure tailor made transactions.
• Understands all relevant operations aspects of these transactions related to the Risk, Finance, Payments and Financial markets function.
• Responsible for developing and implementing the most efficient operational processes for tailor made deals, in cooperation with the Front Office and Risk Management.
• Participates in interdepartmental projects and executes tasks like drawing up test plans and participation in development and test path of the applicable Lending system.
• Monthly reporting of suspense and Reverse GST Reconciliation and any other control reporting.
• Regulatory reporting of TBGS and MAS610 H Form

What we’re looking for:

• A Diploma/Degree in Business Administration, preferably major in Banking & Finance with at least 2 years' work experience in the banking industry
• Well-versed in lending middle office operations as well as familiar with the related front to end workflows essential
• Strong background knowledge of Facility Agreements and demonstrated ability to integrate terms into specific system conditions
• Background in the administration of lending Financial Covenants
• Strong analytical and problem-solving skills essential
• Good communication skills, both verbal and written.
• Strong finance & accounting background with hands-on experiences advantageous.
• LOANIQ system knowledge preferred
• Knowledge in SWIFT payment process would be advantageous

About Us

Envision Energy is the world's leading smart wind power technology and energy storage solution company. Through its global R&D network, Envision Energy has created many firsts in the wind power and energy storage market worldwide, providing people with a sufficient supply of clean, safe and affordable energy.

Job Summary

We are seeking an experienced and dedicated professional to provide excellent liaison-related support as the Point-of-Contact (POC) for internal/external meetings/conferences.

In this role, you will play a crucial part being Envision Energy's Ambassador, coordinating and overseeing the activities to ensure a seamless and delightful stakeholder’s experience. Excellent communication and organizational skills are vital for effectively liaising with employees, customers and vendors.

In addition, the successful applicant will be exposed to HR operations/project support as required.

Job Description

Essential Responsibilities

• Key liaison person responsible for organising, planning and implementation of important meetings and activities involving key customers and senior management team of the company
• Undertake associated facility and inventory and vendor management
• Key presenter of company information to visitors
• Formulate process flows for daily office management, including service briefing, Service Level Agreement (SLA) and Standard Operating Procedures (SOPs) of managing guest reception, conference/meeting and VIP lunch/dinner events
• Actively source for viable F&B options, accommodation, transportation, and recreational activities in Singapore, effectively control supplier service quality, and continuously improve stakeholder’s satisfaction, according to the company’s standards
• Application of foreign guests' visa
• Any other tasks/duties as assigned

Requirements

• Polytechnic or University graduate in Hospitality/Hotel management, Human Resources Management or Business-related disciplines with 3-5 years of relevant experience
• Prior experience in VIP/Customer Experience in hospitality or customer service will be advantageous
• Proficient in MS Office Applications
• Fluent in English in speaking and writing with good communication skills to attend to overseas visitors/VIPs. Working knowledge of Chinese is a strong advantage as majority of visitors are Mandarin-speaking.
• Pleasant personality and service-oriented
• Well-organized, meticulous, proactive and able to meet tight work deadlines
• Customer-oriented with an enthusiasm for working with people
• Ability to adapt to changing environments
• Cultural sensitivity to working across time zones and cultures across Asia.

About the client

They are one of the largest key wealth management providers in the region. Their Asia footprint covers major cities in the region including booking centres in Hong Kong and Singapore, offices in Shanghai, Mumbai and other key cities in India.

KEY FEATURES OF THE POSITION

IT Risk Management

• Maintain the central risk register for Asia
• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items
• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items
• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects
• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks
• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees
• Perform internal control validations and highlight exceptions for remediation
• Track, monitor and report on status of controls
• Provide IT risk awareness trainings
• Support IT teams in responding to external and internal audit queries.
• Review audit reports and provide audit responses
• Track audit remediation plans to ensure timely and proper closure of IT audit points

KEY FEATURES and accountabilities

Client Management (internal & external)

• Various IT functions, both regionally and globally
• Operational risk (CRO)
• Local Legal and Compliance functions

Business Management

• Key local stakeholders include IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture and Project Managers
• CRO functions including Business Operational Risk, Information Security and Compliance functions
• Global functions IT Risk Management , Information Security
• Establish strong relationship with key stakeholders

SKILLS REQUIREMENTS

Professional and Technical

• 7 to 9 years of experience, in the areas of Information Technology, Risk Governance or Control, Security or Audit related functions
• Banking experience, preferably in Wealth Management. Sound understanding of various business functions
• Strong technical skills. Experience in IT delivery or implementation and having a good understanding system design is a plus
• Independent worker, team player
• Preferred certification: CISSP, CISA

• Answer all incoming calls promptly and politely.
• Respond to customer enquiries promptly.
• Provide accurate and helpful information regarding products, orders, and general inquiries.
• Collaborate with the operations team to track and monitor order statuses and deliveries.
• Investigate and resolve customer issues and complaints in a timely and effective manner.
• Maintain clear and professional communication with customers to ensure a positive and seamless customer experience
• Communicate proactively regarding any potential delays or issues with orders.
• Gather and document customer feedback to identify trends and areas for improvement.
• Perform administrative tasks related to customer service, including order processing, data entry, and documentation.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Maintaining physical and digital personnel records(such as employment contract, employment letter etc.)
• Update HR databases (e.g. new hires, separations, vacation and sick leaves)
• Prepare paperwork for HR policies and procedures
• Foreign worker medical insurance, security bond and etc.
• Assist in recruitment process including job posting, conducting interviews, on and off boarding of the candidates.
• Assist HR department in HR and Administrative duties.
• Maintain and manage office stationaries, supplies, & pantry
• Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Schedule job interviews and contact candidates as needed
• Develop training and onboarding material
• Other ad-hoc duties.

Requirement

• Candidate must possess at least Diploma/Advanced/Higher/Graduate/Diploma in Human Resource Management or equivalent
• Good communication and interpersonal skills
• Proficient in Words and Excel
• Proactive and able to execute tasks within tight deadlines
• Preferably specialized in Human Resources or equivalent

Working Hours: Monday-Friday 9am-6pm

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager