The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Skills:

• Experience with managing end to end implementation of projects.

• Experience with managing and working with external vendors/teams.

• Database (Ability to use and understand for the purpose of analysis and design and investigation)

• Analyse Requirements and form solutions for the application.

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

• Working location at Changi Airfreight Centre

• Working hour: Monday – Friday (8:30am – 6:00pm)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established MNC Freight Forwarding Company

Job Scope

• Supervise Ocean Operation Team in professional manner, to be in line with company BP and Budget.
• To source lower cost and better service with approved vendors and co-loaders, to maximize monthly Ocean GP and provide good rate and service to sales to secure more business.
• To work with Ocean leader to come out workable and aggressive yearly BP and Budget.
• Reply overseas offices the daily rate request as well as RFQ /Bidding.
• Other assignment by management if any.

Requirement

• GCE O Level / Diploma in Logistics Management and above
• 3 – 5 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking an experienced Talent Acquisition Manager to lead our recruitment operations, drive efficient talent acquisition processes, and manage relationships with external recruitment vendors. The ideal candidate has a proven track record in talent acquisition operations, vendor management, and strategic hiring initiatives, bringing a data-driven approach to identifying, attracting, and retaining top talent.

Key Responsibilities:

1. Talent Acquisition Operations

o Develop, implement, and optimize end-to-end recruitment strategies and processes to ensure a seamless candidate experience and a timely hiring process.

o Oversee applicant tracking system (ATS) functionality and maintenance to ensure accurate data capture and reporting on hiring metrics.

o Monitor key recruitment metrics, including time-to-hire, cost-per-hire, and quality of hire, and use insights to drive continuous improvement.

o Collaborate closely with hiring managers to understand current and future hiring needs and align recruitment strategies accordingly.

o Ensure compliance with local, state, and federal regulations in all hiring processes.

2. Vendor Management

o Establish and manage relationships with external recruitment agencies, job boards, and other talent vendors to ensure high-quality service and optimal costs.

o Negotiate contracts with vendors and regularly evaluate vendor performance, ensuring that service level agreements (SLAs) are met.

o Conduct periodic vendor audits to assess performance, pricing, and quality, and implement corrective actions when necessary.

o Develop strategies for utilizing different sourcing channels, including agencies, job boards, and niche recruitment services, to maximize talent pool access.

3. Strategic Talent Acquisition Initiatives

o Lead talent acquisition projects, including employer branding, diversity recruitment, and proactive talent pipelining, to support long-term business goals.

o Analyze market trends and competitor hiring practices to ensure competitive positioning and innovation in talent acquisition efforts.

o Partner with HR leadership and other stakeholders to build an employer value proposition that resonates with candidates and supports our commitment to diversity, equity, and inclusion (DEI).

4. Team Leadership and Development

o Manage and mentor a team of recruiters, providing guidance, performance feedback, and development opportunities.

o Foster a collaborative, high-performance culture within the talent acquisition team, encouraging the use of best practices and continuous learning.

o Lead team meetings and provide regular updates to senior leadership on hiring progress and talent acquisition challenges.

Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 10 years in talent acquisition, with at least 2 years in a management or lead role.

• Technical Skills: Proficiency in applicant tracking systems (ATS), vendor management platforms, and HR analytics tools.

• Soft Skills: Excellent communication, negotiation, and interpersonal skills, with strong project management abilities.

• Industry Knowledge: Familiarity with trends and best practices in talent acquisition, vendor management, and employer branding.

• Strategic Thinking: Ability to think strategically and operationally, balancing big-picture goals with tactical execution.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

The Opportunity

• Adecco is partnering our client, one of the world's largest organisation in the FMCG industry
• This is an exciting opportunity to be creating some interesting content (digital, shopper, social) content for one of the biggest brands in the world!
• Monday - Friday/8.30am – 5.30pm (Hybrid work arrangements!)
• Central
• Salary: Up to $11.5K
• 1 year contract

The Talent

• Minimum 5 years’ experience working within marketing, advertising, brand communications, or strategy roles.
• 
  
• Experience working in cross-functional and cross-geographical teams is preferred.
• Proven ability to effectively lead the execution of multi touch point and/or multi market IMX programs.
• Great interpersonal skills to manage internal and external relationships.
• Ability to manage complex timelines and multiple stakeholders including agency partners.
• Ability to manage resources for maximum efficiencies and return on investment.

Job Description

• Responsible for the creation and delivery of high-quality strategy, idea, concepts and final creative material for the Brand/Platform Creative Content plan.
• Responsible for the progress of Brand/Platform Creative Content plan through the relevant stages and gates of Marketing Factory, partnering with the relevant marketing team members in the preparation of the final recommendations presented for decision at each gate.
• Work with key stakeholders to create briefs and lead agency briefings.
• Manage the development of exciting Core Creative Ideas for Regional Brands and local brands, anchored on consumer insight.
• Communicate strategy and the ‘job to be done’ in a clear and compelling way which results in great creative work.
• Management of all stakeholders as defined by the project (incl. sourcing all Feedback and the full stewardship of the Creative Content Project through any/all Marketing Factory Gates.
• Good understanding of current and future business needs so that creative work can be developed to help achieve commercial outcomes.

Next Step

Prepare your updated resume, send to the following email:

[email protected]

*Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Seeking for a Business Partnership Finance Manager, Up $6K

Duration: 6 Months

Location: Changi

Working Hours: Mon - Thurs: 8.30AM - 6.00PM, Fri: 8.30AM - 5.30PM

Responsibilities:

• Partner key divisions in strategic and operational financial planning.
• Support the monthly closing, forecast, and budget exercises in updating data, consolidating information, and developing reports, including impactful trends, and variance analysis.
• Drive financial performance to achieve value-for-money outcomes through financial advisory and decision support in project planning, procurement, contract awards and management.
• Develop financial models and business analysis to support strategic initiatives to review critical strategic and financial decisions.
• Oversee fee review process, including ensuring timeliness of review and liaising with MOT.
• Any ad-hoc duties as assigned.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

about the company

Our client is a leading global leader in medical R&D. They have operations globally across Taiwan, Europe, China, Korea etc. and they’re now on a look out for a R&D manager to join their dynamic team during an exciting time in their development.

What you will be here for

• R&D design of medical products
• Developing and evaluating new materials, structures (including frame profiles) and product designs
• Drive quality improvement in the mechanical aspect
• Build-up and conduct mechanical simulations and modelling
• Plan, coordinate and execute product enhancements
• Manage all stages of the product lifecycle, including conceptual design, prototyping, testing,validation, and transition to manufacturing
• Oversee the design, analysis, and development of complex mechanical systems

What you will need

• Phd / Msc / Degree in Mechanical / Mechatronics Engineering
• Min 15 years of experience in R&D mechanical design - medical devices / instrumentation / consumer electronics background with 7 years in a leadership role
• Competed at least 2 full new product lifecycle
• Expertise in Finite Element Modelling and Analysis
• Experience in modeling/simulation software is a must (SolidWorks, ANSYS).
• Knowledge of statistical data analysis methods and DOE
• Familiar with Product Reliability Test Design / Failure Analysis / Documentation will be a plus

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Job Description

• Lead a group of engineers/supervisors for testing and commissioning of water/wastewater plants, including planning, physical execution and documentation works in according to contractual obligations
• Manage and liaise with suppliers to fulfil contractual liabilities for the test and commissioning
• Lead a group of engineers for the preparation of technical proposals and conduct engineering package evaluations
• Support project independently from process/mechanical point of view
• Provide the process design of treatment plant with process calculation and equipment specifications
• Meet with clients/consultants/Suppliers and prepare the documents needed
• Prepare the engineering packages for procurement
• Co-ordinate with various parties per task required
• Motivate team in tough situation

Requirements

• Degree in Chemical/Environmental/Mechanical Engineering or Equivalent
• Chartered Engineer (Process/ Chemical/Environmental/Mechanical) registered with IES or equivalent.
• Shall have demonstrable experience in managing the testing and commissioning of used water facilities of similar complexity and scale as the project.
• At least 15 years of relevant experience.
• Positive attitude and Good interpersonal skill.

The Job

• Perform contract administration and management duties for contracts undertaken by Technical Services.
• Prepare tender and pricing document.
• Review project manager’s/consultant’s justification and prepare approval recommendation.
• Assess payment valuation and advise financial implications on variation orders.
• Monitor budget and keep track of projects expenditures.
• Ensure all work processes are in accordance with SOP, policies and audit requirement.
• Assist the lead project manager in project.

The Requirements

• Degree in Projects and Facilities Management
• Preferably in developer, consultancy or main contractor firms.
• Strong interest in contract management.
• Possess good inter-personal skills and a positive attitude.
• Organised and meticulous attention to details.
• Able to work under time pressure.
• Computer literate and proficient in Microsoft Office.

Participate in end-to-end projects for system implementation of Dectica KYC and system integration with other AML systems

Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan etc.

Must Have

• At least 10 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 10 years of experience in system and software design and UI/UX design

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

Key Responsibilities

1. Tax Strategy & Compliance Optimization

Identify opportunities to maximize cash flow and minimize the effective tax rate.

Detect tax issues and potential savings through Interim Tax Compliance Checks.

Lead the design and implementation of tax strategies across the region.

2. Tax Issue Management & Capability Building

Conduct local tax education and quarterly evaluations to identify and resolve tax issues.

Facilitate cross-subsidiary collaboration through tax process checks and issue resolution projects.

Establish optimal tax risk management frameworks for subsidiaries.

3. Compliance and Integrity Maintenance

Strengthen the tax risk monitoring system to ensure compliance and issue integrity.

Ensure adherence to the highest tax compliance and ethical standards.

Oversee federal, state, and international income tax returns and related analyses.

4. Process Improvement & Standardization

Develop internal processes within the Asia Tax Center.

Standardize tax issue management guidelines and evaluation processes for subsidiaries.

Ensure continuous improvement of tax-related processes, focusing on efficiency and transparency.

5. Other Responsibilities

Lead tax project planning and implementation.

Act as the primary contact for tax strategy, tax planning, tax compliance, tax advisory, and tax technical training.

Maintain strong relationships with external tax authorities and internal business units.

Lead audits of federal, state, and international tax filings.

Ensure risk management ratings are maintained through effective tax governance.

Requirements

1. Educational Background:

Bachelor's Degree in Tax, Accounting, or Business Management.

Master’s Degree in Business Taxation or a related field (Preferred).

2. Professional Experience, Skills & Competencies:

Minimum 15 years of relevant tax experience in the financial services or related industry.

Strong background in international tax, tax planning, and regulatory compliance.

In-depth knowledge of global tax laws, international tax structures, and compliance standards.

Excellent leadership and project management skills.

Ability to manage cross-functional and multicultural teams across different countries.

Strong analytical, negotiation, and problem-solving skills.

High proficiency in tax management systems and financial reporting tools.

Role Summary:

As a Principal Software Engineer on our team, you’ll play a key role in supporting our digital transformation journey as a senior specialist in our development team to build and implement large-scale applications involving APIs and UIs that will be leveraged across the business. You’ll be both hands-on and strategic, diving deep into code to define system behavior, and establishing technical roadmaps that you and the developers on your team will act upon to deliver quality and scalable software solutions. You will also have the opportunity to directly engage with senior leadership as you communicate back and forth with the business to ensure these software solutions align with business objectives.

Education and Experience:

• Background in computer science, information systems or bachelor’s or master’s degree in computer science, Information Technology, Computer Engineering, Software Engineering, or a related field.

• Insurance/Financial services background preferred.

Responsibilities:

• Leading proof of concept initiatives with Solution Architects as required.

• Create and maintain technical architecture documentation for solutions.

• Define development standards and tooling for the squads.

• Partner with business stakeholders to translate business requirements into consumable technical stories and software solutions.

• Participate in solutioning and estimation activities for upcoming opportunities.

• Mentor a team of software developers to build quality software solutions aligned to architecture guidelines.

• Deep dive on technical solutioning or troubleshooting with the Tech Leads and Squads as required.

• Provide debriefing and support to Tech Leads and Developers on POCs that are being handed over to Sprints for full implementation.

Functional Competencies:

• Able to provide technical excellence while embracing flexibility over building “bulletproof” systems.

• Passionate learner who keeps up with evolving technologies and is willing to experiment to test what would work for the business.

• Experience in or willingness to learn Agile methodology and working in a cross functional team.

Technical Competencies:

• 15+ years of hands-on, full-stack development experience building high performance, scalable and reliable software applications using Java and Microsoft technology stacks.

• Experience in Angular for front-end development including Single Page Application and Micro-Frontends.

• Deep understanding of SQL Server, including database design models, database performance optimization and the ability to develop and maintain PL/SQL Packages, Stored Procedures, Triggers, and Functions in SQL Server

• Demonstrated experience developing REST based APIs using Microservice architecture, Open API Specification and/or creating specifications w/Swagger.

• Experience in containerizing applications using Docker & Kubernetes

• Previous experience with cloud solutions (Azure preferred) along with experience configuring DevOps/continuous integration and continuous deployment (CI/CD) pipelines using tools such as Git, Jenkins and/or Maven.

• Experience in monitoring and logging tools such as ELK and Prometheus.

• Experience with secure SDLC and application security & compliance.

Responsibilities

• Develop and deliver logistics automation solutions aligned with customer needs and standards.
• Oversee equipment procurement, warehouse setup, and end-to-end project execution.
• Manage timelines, budgets, resources, and provide user training.
• Define KPIs, monitor automation performance, and identify process gaps.
• Recommend and implement enhancements, reporting ROI and productivity metrics.
• Explore and implement advanced automation technologies through operational simulations.
• Work with stakeholders, including suppliers and consultants, and support regional automation projects.

Requirements

• Bachelor’s in Industrial Engineering, Supply Chain, or related fields.
• 8+ years in global logistics (6+ with a Master’s), including warehouse automation and project management.
• Proficient in WMS/WCS, simulation tools, and automation design.
• Strong expertise in logistics automation technologies, process optimization, and financial analysis.
• Skilled in data tools (Power BI, Tableau) and regulatory compliance.

Benefits Summary

• Government Healthcare Sector
• Up $5000 + AWS + Bonuses
• Stable Career Opportunity
• Office Hours

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

OPERATIONAL EXCELLENCE

 Presents, adjusts, and validates the offer

 Formalizes and negotiates on a daily basis to get the order to contract:

• From existing frames of contract including distributors and agent contracts,

• In respect of the pricing policy and methods,

• In respect of local legislations and rules.

TAKE RESPONSABILIY

 Participate in main contracts and negotiations for major customers

 Support sales activities by comforting relationship with major accounts: lobbying, support on distributors contracts and agents as well as resolution of difficulties

 Anticipates future strategic contracts by developing pre-sale activities and relationship with decision makers.

GLOBAL TEAM PLAYER

 Reports to marketing on customer visits, market, competition and innovation:

• Maintains customer files up-to-date including products and services,

• Supports the product expertise.

 Manages the interface with plants to organize and schedule after-sales activities.

 Manages the interface with sales front office to support their activities

CUSTOMER AND MARKET FOCUS

 Prepares the right offer so as to address customer needs:

• Customizes the offer in partnership with the Product Manager,

• Prepares the offer presentation with communication tools,

• Defines KPI for each customer.

 Achieves sales objectives according to the sales action plan:

• Proposes a sales work plan,

• Prospects targeted customers,

• Promotes Nexans awareness and image,

• Develops loyalty

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Email: [email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

12 months contract

Location: East

Domain: Bank

•Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
•Prepare and track project budget
•Prepare and track detail project plan/activities
•Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
•Engage senior stakeholders to discuss and address project issues and risks
•Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
•Drive and manage project end to end delivery including requirement, design, testing, deployment
•Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
•Perform regular quality assessment, submit quality checklist, testing and defect executive summary
Required Experience
• 7-10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
•Able to work with external vendors and across diversified teams
•Process-driven and strong advocate of reporting
•Good verbal and written communication skills

Interested applicants may apply to [email protected]

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.