You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.

Requirements:

• Recognised Degree with at least 8 years of working experience in customer / patientservice operations, including a minimum of 2 years in a managerial capacity
• Must have a proven track record in building a service culture
• Experience indeveloping, evaluating and conducting service training is essential
• Strong command of English language and a second language
• Proficient in writing and editing
• Adept in conflict resolution, data analytics and presentation
• Excellent planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Responsibilities

• Preparation of tender documents, evaluate tenders and provide recommendations to clients.
• Liaise and coordinate with Contractors, Clients, Facilities Management team, other Consultants involved in the upgrading/A&A projects etc.
• Liaise with client on opening & closing account
• Verify and certify claims submitted by Contractors and prepare final accounts
• Verify variation order claims submitted by Contractors
• Produce quantity measurements, bills of quantities, cost estimates and sourcing for quotations when required
• Interpret drawings and specifications to perform quantity take-off
• Review and implement contract administration procedures and policies
• Provide support to the bidding team to ensure completeness and timely submission of tender bids

-Requirements

• Degree / Diploma in Building / Project and Facilities Management / Quantity Surveying or equivalent
• Minimum 5 years of relevant working experience in Quantity Surveying / Contracts Management
• Able to work independently in fast-paced environment
• Good communication and writing skills.

Responsibilities:

This role is responsible for providing business support assistance, corporate strategy(executional) support, and coordinating marketing communications for the CEO office. The role reports to CEO and involves handling various tasks and responsibilities in both offices to ensure the smooth functioning of daily operations and the overall efficiency of the business and the responsibilities associated with the role :

Corporate Strategy Support:

• Preparation/compilation of management reports, statistics, presentations, meeting agendas, as well as prepare presentation materials for strategic meetings
• Support on corporate strategy project management and tasks
• Understanding budgeting and expense management – financial acumen will be advantageous
• Act as the prime interface to the CEO and working teams, specifically the senior leadership
• Support marketing communications with the Marketing team in terms of project administration and
• Organise CEO office events and team-building sessions
• Other ad-hoc duties as assigned by the CEO

Business Support:

• Provide full secretarial and executive administrative support for the CEO and CSO (Chief Strategy Officer)
• Detailed minute-taking during meetings and presentations during management meetings and when needed by CEO and/or CSO
• Coordinate the corporate communication and prepare corporate presentations needed for internal purposes or external correspondence
• Liaise with Legal Counsel and Regulatory Compliance on managing matters of the business
• Manage scheduling, prioritization and preparation for all engagements and coordinate/plan travel schedules involving the CEO and CSO, and Senior Management Team(where needed)

Pre-requisites:

• Education: Degree/ Diploma, Business or the Sciences
• Experience needed: 3 to 5 years of working experience, preferably with the management level
• Experience in managing multiple business related projects
• Professionalism: Maintaining a high level of professionalism in all interactions, including dress, demeanor, and good communication skills, both written and verbal, is crucial in representing the executive and the organization.
• Resourcefulness: ability to find creative solutions to challenges or locate information quickly. Resourcefulness is a valuable trait
• Multitasking capabilities and Flexible: Handling multiple tasks simultaneously and the ability to juggle various responsibilities in a highly organised without becoming overwhelmed is essential. Being flexible and adaptable is key to meeting the shifting demands and a fast-paced environment
• Proficient in MS Office applications (Outlook, Words, Powerpoint, Excel etc) especially Excel and Powerpoint

The Project Manager role shall lead the project and project team with smooth system migration. This role will work closely with the Business Process owners from the Finance team, Operations, Sales, IT teams, and the Supplier. The successful individual shall include every aspect of managing the selected supplier for the project covering planning, budget monitoring, scope.

We are looking for an experienced project manager who has been involved in managing ERP and CRM migration(s) with suppliers, address the need to migrate the systems for the company, implementing enhancements and support for different areas of the system.

The successful candidate will require the following essential qualifications, experience, and attributes:

Responsibilities:

Project Planning

• Develop and execute comprehensive project plans outlining tasks, timelines, and resource requirements.
• Define project scope, goals, and deliverables in collaboration with key stakeholders.
• Conduct risk assessments and develop mitigation strategies and plans.

Project Leadership

• Lead and motivate cross-functional project teams, ensuring effective communication and collaboration.
• Provide direction and guidance to team members, fostering a positive and productive working environment.
• Conduct regular team meetings and project status updates.

Vendor Management:

• Collaborate with ERP & CRM vendors to ensure alignment with project goals and timelines.
• Evaluate and select external consultants or vendors as needed.
• Negotiate contracts, manage relationships, and monitor vendor performance.

Budget and Resource Management:

• Develop and manage project budgets, ensuring cost-effectiveness and resource optimization.
• Allocate resources efficiently and effectively to meet project objectives.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the delivery of a high-quality ERP & CRM solution.
• Conduct regular reviews and audits to identify and address issues promptly.

Stakeholder Communication:

• Establish and maintain effective communication channels with stakeholders at all levels.
• Provide regular project updates, status reports, and presentations to leadership and other key stakeholders.

Change Management:

• Develop and implement change management strategies to minimize resistance and ensure successful adoption of the ERP & CRM system.
• Work closely with end-users to understand their needs and address issues and risks.

Requirements

• Minimum Diploma in Business Management / Computer Science
• Possess Project Management discipline and experience.
• Supplier management skills.
• Knowledge in MS ERP, CRM, Power BI, SharePoint and IT Automation tools (Power Automate).
• Min 10 years of work experience in ERP and CRM.
• Proven experience in managing projects, enhancing capabilities and functionalities.
• Experience in managing medium-sized projects with a supplier.
• Ability to communicate precisely and effectively with collaborating teams and colleagues at all levels of the organization.
• Organized, methodological with the ability to manage projects timelines.
• Passionate in project management and self-motivated.
• Maintain good project repository and communication.

• Acquire new business accounts for corporate services, company secretary, accounting, tax, employment and business consulting services;
• Develop and maintain prospects pipeline for sales conversion;
• Follow up leads referral through existing clients and partner network;
• Maintain, deepen and expand existing client relationship;
• Maintain good knowledge on all products and services offered by the company;
• Coordinate with operation team to deliver efficient business services to clients
• Provide after-sales support

WHO WE ARE:

CloserStill Media run over 80 market leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in Asia, UK, Europe and USA.

Our portfolio includes some of the fastest growing, and often award-winning events including the Singapore Vet Show, Cloud Expo Asia, Data Centre World, eCommerce Expo, Learning Technologies and DevLearn.

We are the envy of the events sector with over 60 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!

We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.

WHO WE ARE LOOKING FOR:

CloserStill Media (CSM) is looking for a Sales Manager to join our award-winning technology portfolio at its Singapore operations. Our ideal candidate is a motivated, well-organized individual who has a good understanding of prospecting and developing relationships and has experience selling exhibition solutions to businesses of all sizes.

THE ROLE:

• Responsible for managing the shows daily sales performance and sales team.

• Assist the Event Director and Show Manager to ensure sales strategies are created and followed.

• Work with the Event Director and Show Manager to ensure the financial success of the event by introducing sales activities as and when the need arises to hit and exceed show target.

• Manage and motivate junior staff ensuring the companies standards or performance are met. Train and support junior staff where necessary.

• Ensure personal and junior sales team member’s targets are exceeded.

• With the Event Director and Show Manager, liaise with other departments such as operations, marketing and the show team to ensure the smooth running of the event as well as planning and post event responsibilities.

• Support company senior management team with the smooth running of the company as and when required.

Sales

• Manage day-to-day sales on the show and where appropriate junior sales staff.

• Deliver personal sales targets across the event as well as responsible for junior sales staff hitting their personal target.

• Proactively deliver the show strategy across new and existing business.

• Deliver the campaign strategy as set out by the Event Director and Show Manager delivering the show over target including overall numbers of exhibitors, exhibitor mix, stand sales, sponsorship inventory, yield and sponsorship revenues.

• Ensure the sales plan is delivered on target and budget and activity targets (outbound call volumes and face-to-face meetings) are met.

• Support junior sales staff in developing new revenue streams and creative and complex sales such as sponsorships.

• Visit and canvas at competitor and industry events and develop a systematic understanding of and monitoring of competitors.

• With the Event Director and Show Manager run and manage the rebook process and rebook team.

• Role play the junior sales team regularly and share areas for enhanced sales performance and best practice.

• Manage the prospect database to ensure it is constantly updated and is fit for purpose falling in line with the companies CRM policy.

• Ensure a constant high quality of delivery in all prospect, exhibitor and partner communication ensuring the message is on point.

• To undertake any other duties as reasonably requested.

Brands

• Execute the Event Director and teams' strategy and objectives outlined in the event’s business plan.

• Execute the event’s brand strategy, ensuring the event maintains and increases its relevance to its market/s, and it meets visitor and exhibitor expectations.

• Ensure regular meetings with customers, prospects and event partners.

• Ensure that the exhibitor marketing strategy is delivered, monitored and analysed.

• Manage the event floor plan.

• Identify, implement and manage profitable show features.

• Monitor and report competitor activity, taking actions where necessary.

• Understand the market trends and develop your event around it.

Financial

• Maintain an accurate stand and sponsorship ledger.

• Regularly reconcile sales ledger, accounting ledgers and CRM sales logs.

• Provide a monthly report and forecast on show revenues, contribution, manpower and actions that are being taken for the shows to achieve budget.

General Management

• Manage the sales team i.e. ensuring the team is fully briefed and equipped at the start of each power hour.

• Set clear goals and objectives for all reporting staff.

• Set, monitor and evaluate performance targets (with the aid of CRM applications).

• Complete (alongside Event Director and Show Manager) annual and mid-term staff appraisals as necessary.

• Assess, develop and coach all reporting staff (including identifying bespoke training needs of individuals where necessary).

• Motivate the team.

• Coach and develop the team in all aspects of their roles, creating transition map to expanded roles and promotion where appropriate.

Operations

• Work with the operations team to execute the operations strategy that meets/comes in under budget while ensuring high levels of exhibitor and delegate experiences and production values are maintained.

Marketing

• Work with the marketing team to help deliver the event marketing strategy which meets overall visitor numbers (with the right demographics), feature content, visitor and acquisition costs.

• Personally manage selected key industry partnerships in conjunction with the Event Director and Show Manager.

• With the Event Director and Show Manager develop an exhibitor campaign strategy including vertical and horizontal activity.

Relationships

• Foster positive and professional relationships with key suppliers, associations, media and commercial partners.

ABOUT YOU:

• Great sales and communication skills.
• Love the dynamic of a passionate team but are equally confident working independently and using your own initiative.
• Like working in a fast-paced environment where there is opportunity to grow.
• Strong organisational and customer service skills.
• A proven ability to hit and exceed sales targets.
• Proficient IT skills including Salesforce CRM

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests. 
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated. 
• Supervise the precise upkeep of the organizational structure and positions in Success Factor. 
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance. 
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year. 
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university. 
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs. 
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting

Responsibilities:

• Strategic Program Leadership: Take ownership of our clients' strategic initiatives and programs, working closely with senior leadership to define objectives, scope, and success criteria.
• Consultative Approach: Apply your consulting background to provide strategic guidance and insights, aligning programs with industry best practices and market trends.
• Program Planning: Develop comprehensive program plans, outlining goals, timelines, resource requirements, and key performance indicators (KPIs).
• Risk Management: Identify potential risks and issues proactively, developing mitigation strategies and contingency plans to ensure program success.Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, acting as a trusted advisor and ensuring alignment with strategic goals.
• Resource Allocation: Oversee resource allocation across programs, optimizing the utilization of talent, technology, and budget to maximize program effectiveness.
• Performance Monitoring: Implement robust program performance measurement frameworks, regularly tracking and reporting on KPIs to stakeholders.
• Change Management: Lead change management efforts, facilitating organizational readiness for program implementations and transitions.
• Quality Assurance: Maintain program quality by establishing and enforcing best practices, standards, and methodologies.
• Continuous Improvement: Drive a culture of continuous improvement within the PMO, fostering innovation and the adoption of industry-leading practices.
• Team Leadership: Lead and mentor a team of program managers, providing guidance, coaching, and professional development opportunities.

Requirements / Qualifications

• Bachelor's Degree in Computer Science or Business Administration, or other related field.
• Proven experience (minimum 8-10 years) as a Program Manager in a consulting environment with a focus on strategic initiatives.
• Strong understanding of program management methodologies, tools, and best practices.
• Exceptional analytical and problem-solving skills, with the ability to think strategically and act tactically when necessary.
• Expertise in stakeholder management and the ability to build consensus among diverse groups of stakeholders.
• Demonstrated experience in leading cross-functional teams and driving successful program outcomes.
• Excellent communication and presentation skills, with the ability to convey complex ideas in a clear and concise manner.
• PMP, PgMP, or other relevant certifications are a plus.
• Proficiency in project management and collaboration software (e.g., Microsoft Project, SharePoint, JIRA).
• A strategic thinker with a track record of delivering results on complex and high-impact programs.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Royal Ocean Marine is currently seeking a skilled and experienced Shipmanagement Procurement Manager to join our client's team. As the Shipmanagement Procurement Manager, you will be responsible for overseeing the procurement activities for our shipmanagement operations. You will work closely with various internal stakeholders and external suppliers to ensure the timely and cost-effective procurement of goods and services.

Responsibilities

• Develop and implement procurement strategies to support the shipmanagement operations
• Source and evaluate suppliers, negotiate contracts, and ensure compliance with company policies
• Manage and track procurement activities, including order placement, delivery, and payment processing
• Collaborate with internal stakeholders to understand their requirements and provide procurement support
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities
• Maintain accurate procurement records and documentation
• Ensure compliance with relevant regulations and industry standards

• Minimum of 5 years of experience in shipmanagement procurement or related field
• Strong knowledge of shipmanagement operations and the maritime industry
• Proven experience in supplier management, contract negotiation, and cost control
• Excellent communication, negotiation, and problem-solving skills
• Proficient in procurement software and MS Office
• Ability to work independently and handle multiple tasks and priorities
• Attention to detail and strong organizational skills
• Relevant certifications or qualifications in procurement or supply chain management

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Closing : 8/02/24 , Email to: [email protected]

Sitting within Information Technology Department, the Project Manager is responsible:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Position Overview: We are looking for an experienced Brand and Business Development Manager to lead our efforts in building and strengthening our brand, expanding our market share, and driving revenue growth. This role will play a crucial part in shaping the future of our company.

Responsibilities:

• Develop and implement comprehensive brand strategies to increase brand awareness and recognition.
• Analyze market trends, competition, and customer insights to identify growth opportunities.
• Lead the development and execution of effective marketing campaigns and initiatives to achieve business objectives.
• Collaborate with cross-functional teams to launch new products and services.
• Establish and nurture relationships with key stakeholders, partners, and clients.
• Create and manage budgets, track ROI, and report on marketing and business development KPIs.
• Stay up-to-date with industry trends and emerging technologies to ensure our company remains competitive.
• Provide leadership and mentorship to the marketing and business development teams.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field (Master's degree preferred).
• Proven experience in brand management and business development, with a minimum of [3] years in a managerial role.
• Strong understanding of market dynamics and consumer behavior.
• Exceptional strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing, including SEO, SEM, and social media.
• Demonstrated ability to lead and motivate teams.
• Results-driven mindset with a track record of achieving targets and objectives.

Job Descriptions:

• Identify new business opportunities and establish new customer accounts.
• Build and maintain relationships with existing customers.
• Follow up on sales enquiries and provide technical support.
• Conduct technical calculations using software.
• Coordinate with the order management team to ensure the smooth delivery of orders.
• Achieve sales targets as defined by the supervisor.
• Identify and coordinate specific customer needs and market trends.
• Perform any other duties assigned by the Supervisor.

Job Requirements:

• Diploma or degree in the engineering field is preferred for this role.
• Able to have business travel, i.e., 1 week/month
• At least 5 years of experience as a sales manager in the field of related refrigeration products, condensers.

The Associate Executive (AE) will support and assist Organisation Planning & Performance (OPP) department in the day-to-day running of the Department.

You will be responsible for full spectrum of administrative and support duties including the preparation of management reports (including data collection, collation and data analysis), document organising and arrangement and maintaining of databases. You will also be responsible for the preparation of materials for hospital-wide workshops and events, documentation and records keeping and coordinating and tracking of the Department’s activities. Aside from the above, you will also support the specific duties assigned by Strategic Planning & Management and Process Transformation & Improvement (PTI) as advised by the respective members of the team.

Job Requirements

• Diploma preferably in Business, Healthcare related studies
• Proficient in Microsoft Office applications such as Microsoft Excel, Word and Powerpoint
• Able to multi-task, work under pressure and within tight timeline
• Possess good interpersonal, verbal and written communication skills
• Able to work in team and with diverse team members

1. Clinic Administration and Leadership:Oversee the daily operations of the aesthetic clinic.
   Provide leadership and guidance to clinic staff, including nurses, receptionists, and administrative personnel.
   Develop and implement clinic policies and procedures in compliance with relevant regulations and standards.
   
2. Patient Care and Satisfaction:Ensure excellent patient care by monitoring the quality of services provided.
   Handle patient complaints and concerns, aiming to resolve them promptly and satisfactorily.
   Implement strategies to enhance patient satisfaction and retention.
   
3. Staff Management:Recruit, train, and supervise clinic staff, including hiring, scheduling, and performance evaluations.
   Foster a positive and productive work environment, promoting teamwork and professional development.
   
4. Financial Management:Develop and manage the clinic's budget, ensuring financial sustainability and profitability.
   Monitor and control expenses, analyze financial reports, and make data-driven decisions to optimize revenue.
   
5. Inventory and Supply Management:Maintain adequate inventory levels of medical supplies and aesthetic products.
   Establish relationships with suppliers and negotiate contracts to obtain the best pricing and terms.
   
6. Compliance and Regulatory Affairs:Stay updated on relevant healthcare regulations and ensure the clinic's compliance with all legal and ethical standards.
   Coordinate inspections and audits as necessary.
   
7. Marketing and Business Development:Collaborate with marketing teams to promote the clinic's services and attract new clients.
   Develop and execute marketing strategies to expand the clinic's patient base.
   
8. Facility Management:Oversee maintenance and cleanliness of clinic facilities, including treatment rooms and common areas.
   Address any safety or facility-related concerns promptly.
   
9. Technology and Equipment Management:Ensure all medical equipment is in good working order and arrange for repairs or replacements as needed.
   Stay current with technological advancements in the aesthetic industry.
   
10. Data Management and Reporting:Maintain patient records and data securely and in compliance with privacy regulations.
    Generate and analyze reports on clinic performance, patient satisfaction, and financial metrics.
    
11. Emergency Preparedness:Develop and implement emergency response plans to address medical emergencies or unexpected events.
    
12. Continuing Education:Stay informed about the latest trends, treatments, and technologies in the aesthetic field.
    Encourage and support staff in pursuing continuing education and professional development.
    
13. Community and Networking:Build relationships with other healthcare providers, referral sources, and community organizations.
    Attend industry events and conferences to stay connected and updated on industry developments.

Job Info:

• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Location: Island wide

Job Description:

• Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
• Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations.
• Key Performance Indicators (KPIs)
• Execute retail operating procedures policies and control while ensuring retail excellence.
• Achieve compliance with given statutory and corporate affairs requirements as appropriate.
• Assist in executing promotion/marketing plans and opportunities to deliver sales and profitability targets.
• Ensure delivery of 100% customer satisfaction.
• Achieve district target set by the Management.
• Ensure overall stock loss is maintained below 0.5%.
• Achieve and conversion metrics as per Company benchmark.
• Ensure consistency and compliance of Skechers operating and service standards, policies, and procedures.
• Ensure high standards of store operations are met at all times, providing consumers with high-quality shopping and brand experience.
• Work closely with Merchandising Team in stock allocation and planning.
• Achieve an overall stock turn as per company target.
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats.
• Loss prevention a key operational discipline.
• Managing all outlets budgets and ensuring that each store operates within the budget.
• Monitoring each store's P&L reports.
• Addressing operational problems that arise.
• Ensure Retail Marketing plans are executed seasonally – aligned with brand marketing plans.
• Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed.
• Ensure store visits are done consistently and take corrective measures if needed for business growth.
• Prepare store visit checklist reports for weekly review with the Retail / Store Operations Manager.
• Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.
• Develop a team of Store Managers / Trainee Managers capable of executing store sales & marketing strategies and meeting financial objectives.
• Build succession plan through effective hiring, development, training and staff retention program.
• Support and guide direct reports in solving cross-functions and people-related issues.

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

Closing: 8th February 2024 , Email: [email protected]

Sitting within Information Technology Department, the Project Manager is responsible:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Trusted carbon credits. Real impact.

Climate Impact X (CIX) is a Singapore-based global carbon exchange and marketplace that aims to scale the voluntary carbon market; through a joint venture by DBS, SGX, Standard Chartered and Temasek.

CIX offers distinct platforms and products that cater to the needs of different carbon credit buyers and sellers. The Exchange facilitates the sale of large-scale high-quality carbon credits through standardised contracts – catering primarily to MNCs and institutional investors. The Project Marketplace and Auction offer a curated selection of NCS projects that can meet corporate sustainability objectives. Each project on the Project Marketplace and Auction is supported by transparent impact, risk and pricing data.

We are looking for dynamic, highly-motivated and passionate individuals willing to work and learn in a fast-paced environment to be part of this exciting journey to deliver tangible and lasting impact.

For more information, please visit www.climateimpactx.com

Growth Marketing Manager, Marketplace & Auctions

CIX is looking for a performance-driven Growth Marketing Manager to help us acquire, convert and scale our corporate customer base globally. You will work closely with our commercial team to evaluate key customer needs, moments and opportunities; and play a critical role in driving transactions through personalised, cross-channel marketing campaigns that seek to build brand awareness, generate sales pipeline and grow customer relationships for CIX.

The ideal candidate will bring a blend of skill sets across content, digital and growth marketing. You will be responsible for developing and translating our marketing strategy into concrete actions and initiatives to help achieve our commercial objectives. This includes building a marketing calendar, as well as leading and executing marketing campaigns and initiatives that drive growth for our business.

This role will focus on building marketing initiatives aimed at driving customer conversion and retention for our Marketplace and Auctions venues, which includes lead generation, nurture and trigger campaigns. You will have a relentless focus on the customer and like to actively contribute to a culture of experimentation, measurement, learning and iteration.

The position will be based in Singapore.

Key responsibilities:

• Build marketing strategies aimed at driving customer conversion and retention, especially for our self-serve user base
• Develop scalable lead generation, nurture and trigger campaigns to drive global growth
• Own roadmap of ongoing, cross-channel marketing plan, including the execution of campaigns (paid search, social, display, CRM, webinars, and offline events)
• Maintain a high bar for marketing content including creatives and copy, ensuring that all campaigns are brand-compliant and boast high design quality
• Design and execute marketing experiments to test hypotheses, learn from results, and iterate on the approach
• Partner with product and commercial teams to understand funnel performance, identify customer pain points, generate insights, and ideate solutions to optimise the user journey
• Leverage data-driven techniques to create sequenced and personalised scalable programmes and user experiences
• Lead the end-to-end execution of email campaigns utilising Salesforce Marketing Cloud (Pardot), including creation of landing pages and forms
• Set out measures of success, key metrics and objectives for experiments and campaigns; oversee reporting and performance of initiatives and provide data-led recommendations to enable optimisation
• Be a strategic thinker, problem solver, and communicator who is focused on building meaningful and impactful user experiences

Preferred Skills & Qualifications

• 5-8 years experience formulating multi-channel and global growth marketing strategy
• Proven track record planning and executing successful marketing campaigns for demand and lead generation, as well as in lead hand over and pipeline velocity optimisation
• Demonstrated expertise designing, launching and optimising self-service funnel campaigns
• Proven ability to create quality content from scratch or localise for audience needs
• High proficiency building data models, leveraging insights and ML-driven techniques
• Ability to synthesise data into comprehensive marketing and customer optimisations
• Hands-on execution with effective budget and time management skills
• Self-directed team player who can work independently while seeking input from key stakeholders in the commercial and product functions
• Excellent written and verbal communication skills

If you are interested in this position, please apply here: https://grnh.se/1562cac2teu

CIX is an equal opportunity employer committed to diversity and inclusion.

*We seek your understanding that only shortlisted candidates will be contacted.

Job Description:

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirments:

• Bachelor's degree in Business, Marketing, Communications, or related field
• 3 years of experience in sales
• Strong oral and written communication skills
• Proven ability to lead a team to meet quotas
• Excellent leadership skills
• Experience setting sales goals
• Results-oriented with strong analytical skills
• Deep understanding of systems and best practices
• Proficient in Microsoft Office

The Principal Speech Therapist provides evidence-based clinical services with the multidisciplinary team, manages complex cases, reviews clinical protocols, assists in the planning and development of new services, conducts quality assurance audits, co-ordinates workload distribution and manpower deployment, manages day-to-day operations, optimize use of resources, and report on monthly service indicators as well as workload statistics for the team under his/her charge.

The Principal Speech Therapist contributes to the organisation’s efforts in providing quality patient care, delivering clinical education and engaging in quality improvement/research activities, besides leading the implementation of Speech Therapy team’s initiatives and programmes. In addition, he/she is responsible for staff performance management, as well as their training and development, for both professional and support staff in the team.

Job Requirements

• Bachelor Degree in Speech Pathology or equivalent, or
• MSc in Speech and Language Pathology (Graduate-entry level), or
• MSc / MA in Speech-Language Pathology (U.S.A) with Certificate in Clinical Competence (CCC-SLP)
• Full registration with Allied Health Professions Council with a valid AHPC Practising Certificate.
• Valid membership with local professional body/association preferred
• Valid BCLS Certification

We are seeking a highly motivated and customer-focused individual to join our team as a Temp Manager. In this role, you will be responsible for administrative matters, project management and any other duties as assigned.

Job location: Harbourfront

Contract Duration: 12 months

Salary: $3,800/month

Working Hours: Mon - Fri, office hours

Job Duties:

• Assist in database management
• Coordinate and support events planning
• Manage and track budgets for projects
• Develop a data administration and tracking system
• Prepare meeting agendas, documents, and materials

Requirements:

• Background in administrative duties is an added advantage
• Basic project management experience is an added advantage
• Proficient in Microsoft Office
• Good communication skills

Interested candidates may apply via email to [email protected] (indicating Job ID J42849 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Micol Soh – Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MCF:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

JOB DESCRIPTION:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB REQUIREMENTS:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job description

• Lead and execute projects in the Electronics manufacturing sector from initiation to completion, ensuring alignment with timelines, budgets, and quality standards.
• Collaborate with cross-functional teams, including engineering, production, and quality assurance, to coordinate project activities and deliverables.
• Cultivate and maintain strong relationships with clients in the Electronics manufacturing industry.
• Identify and pursue new sales opportunities within the Electronics manufacturing sector.
• Work closely with the quality assurance team to ensure that products meet or exceed customer expectations regarding quality and performance.
• Prepare regular reports for internal stakeholders and customers, summarizing project status and key performance indicators.

Requirements

• Minimum Diploma in Electronics Engineering
• At least 3 years of Project Management experience in Electronics manufacturing environment
• Able to effectively collabora te with cross - functional teams
• Strong in project management and customer service skills
• Strong customer focus and goal - orientated 
• Good interpersonal and communication skills

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Key Responsibilities

The Manager/Assistant Manager will be challenged to:

· Develop strategic plans for the PSS Secretariat which includes proposing and/or refining the departmental goals and budgets to meet the mission and objectives of PSS.

· Provide leadership to a team of staff in to ensure and enhance operational efficiency and the level of services provided to PSS members:

· Manage PSS membership applications and database;

· Track membership fee collections and revenue from other sources;

· Support PSS Chapters and Committees in general administrative matters;

· Support events organized by PSS including the annual Singapore Pharmacy Congress and Pharmacy Week;

· Ensure smooth running of courses and other training activities administered by PSS including the WSQ Advanced Certificate in Healthcare Support (Pharmacy Support) and webinars/talks organised by the Public and Professional Education Chapters; and

· Assist members of PSS and the public on their enquiries.

· Guide/mentor the Secretariat staff, review their work performance and help them to uplift their capabilities, achieve their individual goals and develop professionally.

· Draft, recommend or enforce policies and/or procedures to facilitate PSS in its undertaking and to enhance operational efficiency.

· Support the PSS Council in their meetings by preparing the meeting agenda and minutes and collating the materials for presentation and follow up post meetings on the matters arising from the meetings.

· When necessary, correspond and/or represent PSS in meetings with clients (potential advertisers), donors, industry partners and government bodies.

Requirements

· Diploma or tertiary qualification in administration or other relevant fields and/or demonstrated experience in school or centre administration.

· Minimum 5 years of work experience preferably with some leadership experience.

· Work experience in the healthcare education, training or sectors will be advantageous.

· Strong interpersonal, organisation and communication skills.

· Comfortable with learning the basics of the accounting, training and membership management systems.

Interested candidates please send in your resume to:

[email protected]

Valerie Yong Kian Fung

R1103704

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted