Switchboard and Reservation Agent

Work Dynamics - Integrated Facilities Management

Client: Global bank

Strong knowledge of hospitality skills and ability to interact with wide range of client demands.

Accountabilities

• Assist Asst. Supervisor to to manage the day-to day Switchboard/Room Reservation Operation in a professional manner while meeting client needs.
• Need to be culturally sensitive, and perform work ethically and with integrity.
• Follow policies and procedures in order to complete tasks efficiently.
• Responds to requests for information, service, and assistance in a timely manner.
• Knowledge of procedures for booking Client Area’s meeting rooms
• Knowledge on making room bookings at Data craft Hospitality Suite System
• Ensure all Room Booking confirmation was send to User via email
• Actively support an environment that supports teamwork, co-operation & performance excellence
• To participate Department briefings and team meetings.
• Ensure Operations procedures are followed to ensure service standards are maintained
• Monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations. Report any issues or concerns back to Management.
• Pro-actively manage Client expectations ensuring that the service levels are maintained.
• Good Knowledge of the Client protocol
• Familiar with list of available basic amenities and Audio & Visual equipment
• Cross training will be provided towards Catering and Client service team all within the Hospitality group, in case down of manpower will need to support each other.

Occupancy Planning Manager

Work Dynamics - Integrated Facilities Management

• Essential Duties and Responsibilities
  Perform tracking and management of agreed space and occupancy data sets within relevant technologies
  Development of space solutions by analyzing occupancy, utilization and space data
  Manage the Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/ recommendations
  Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues
  Work with FMs and PMs on projects related to moves, space audits, occupancy, vacancy, and change management
  Collaborate with project and construction teams on large, multi-phase relocations/restacks
  To ensure accurate reporting of information (using IWMS tools) and foster critical relationships between various individuals and organizations such as Department Managers and/or Administrative Assistants to collect seating assignments
  Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices

• Additional Duties And Responsibilities
  OPM provides guidance, support the connection and best operational practices as Singapore OPM lead
  First level escalation point for Country SSM/FMs
  Review Regional Reporting processes and metrics

• Key Performance Measures
  Team Feedback (Formal & Informal)
  Timeliness & creativity used to resolve issues
  Proactive initiatives to streamline business processes
  High level of accuracy in all work output
  Delight team members with your optimism, attentiveness and aggressiveness to solve problems
  Demonstrate flexibility to support client service delivery and new tasks as needed
  Sound understanding of the Scope of Work to avoid / minimize scope creep

Sound like you? To apply you need to be:

Experience & Qualifications

• 5-7 years work experience within project management, facilities, space planning, occupancy management, or CAD/CAFM related roles
• Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is desirable
• AutoCAD and CAFM system experience are also highly desirable
• Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)
• Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field

Skills

• Excellent English written and oral communication skills
• Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs.
• Excellent organizational skills - able to balance daily demands with driving projects that support growth
• Excellent attention to detail when maintaining documents and dealing with data
• Team player and work as ONE TEAM

Competencies

• Experience handling multiple demands and an understanding of financials
• Accurate with attention to detail and a strong work ethic
• Relationship building at all levels
• Ability to collaborate with others as well as work productively on your own.
• Proactively bring solutions to management

Behaviors

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energises other

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

1. Tendering and Quotation Preparation

• Analyze project requirements provided by the main contractor or client.
• Prepare competitive bids or quotations for subcontracted works based on the scope, materials, labor, and other costs.
• Identify cost risks in the tender documents and include them in pricing.

2. Contract Review and Negotiation

• Review the main contract and subcontract agreements to identify key terms, such as:Payment schedules.
  Scope of work.
  Retention clauses.
  Liquidated damages.
  

3. Progress Claims and Payment Certification

• Prepare and submit progress claims to the main contractor based on work completed.
• Justify claims with proper documentation such as work progress reports, BOQs, and invoices.
• Resolve disputes regarding payment amounts or delayed certifications.Identify variations in the scope of work requested by the main contractor or client.
• Prepare and submit variation claims, including supporting documents like revised drawings or site instructions.
• Negotiate additional costs and time extensions caused by these changes.

Familiarity with Singapore Standards for Demolition Works

• SS 557: Code of Practice for Demolition:Outlines best practices for planning and executing demolition works.
  Includes safety measures, methods of demolition, and environmental considerations.
  
• SS 536: Code of Practice for Earthworks:Relevant if excavation or site clearance is part of the demolition.
  
• SS 603: Environmental Management:Guidelines for minimizing environmental impact, such as noise, dust, and waste
• Familiarity with National Environment Agency (NEA) guidelines for managing noise, vibration, and waste disposal during demolition.
• Adherence to the Environmental Protection and Management Act (EPMA) for controlling dust and emissions.
  

• Managing staff: Supervising and managing staff, including recruiting, selecting, orienting, and training employees. They also coach, counsel, and discipline employees.
• Ensuring performance: Making sure employees meet performance expectations and deadlines.
• Maintaining a safe work environment: Ensuring that the work environment is safe, secure, and healthy.
• Providing guidance: Providing guidance and support to employees, and identifying development needs.
• Communicating: Communicating organizational needs and ensuring great customer service.
• Working with the Human Resources Department: Working with the Human Resources Department.
• Managing workflow and scheduling: Managing workflow and scheduling.
• Providing advancement opportunities: Providing advancement opportunities.

Some skills and qualities that are often required for a supervisor role include:

• Leadership experience
• Excellent communication skills
• Eye for detail and accuracy
• Reliable, with high integrity and strong work ethic
• Ability to work as part of a team
• Professional appearance and attitude
• Computer literacy
• Proactive organizational skills

· To ensure that all monthly, quarterly and yearly financial reports, budgets, operating forecasts and other information required by UEL are accurately complied and submitted within specified time limits, identifying variances and drafting variance explanation to the management discussion.

· To ensure hotels’ general ledgers are maintained, reflecting the current financial status and profit & loss position of the hotels, in an orderly and professional manner.

· TO ensure all postings to the hotel’s general ledgers supported by properly authorized and documented journal vouchers.

· To review all balance sheet schedules, bank reconciliation statements and control accounts reconciliation of each month end closing after updated by the Accounts Assistant latest on every 20th of the following month.

· To co-ordinate all accounting sections, making enquiries about the nature of transactions and system of control, cross checking and journalizing monthly transaction summaries for posting.

· To set guideline and deadlines for each accounting staff under his supervision in order to ensure timely financial reporting.

· To assist Accountant to prepare yearly operating and capex budgets. To provide operating and capex budgeting reports and monitor them.

· To provide accurate financial and economic data resource to the management.

· Manage the everyday and every month’s accounting operation and back office function;

· Supervise the efficiency of the finance department

· Ensure adherence to rules and regulations of Standard Accounting Practices.

· To ensure that an organized up-to-date filing system is maintained for all pertinent financial records, including limitation of access, confidentiality and other preventive measures.

· To supervise accounting staff under his supervision on the correct standards and procedures and to assist them in handling their work challenges.

· To assist to modify the hotel finance regulation.

· Make every chance to give the advice such as improving the GOP, hotel service and cost reduction

· To assist to improve the efficiency of the Finance Department

· Establish procedures to review the accounting system and internal control regularly

· Oversees the capital expense and strengthen the budget management

· Manage the cash flow

· Solve the personal problems of the Finance Department

· Train the new staff

· To ensure that hotel’s assets/durables are properly maintained and recorded in both the fixed asset register and the general ledger.

· To verify computation of deprecation and disposal of fixed assets/durables.

· To prepare annual profit and loss and balance sheet for audit purpose and collect all information available for audit discussing with auditors in respect of any adjustments and answer any queries raised by them.

· To ensure all tax returns like quarterly GST return, yearly F1 Cess return, etc, are prepared and checked on time for Accountant’s verification and submission to authorities.

· To assist in completing statistical questionnaires or surveys from government or other authorized bodies

· To assist Accountant in computing tax computation for each property by providing details expenses analysis.

· To draft and work with external auditor on the audit financial statement.

· To carry out any other duties and responsibilities as assigned.

• Willing to work on weekend.
• Willing to work night shift.
• Assign tasks to construction workers and monitor their performance actively.
• Minimum 6 years experience in reinforced concrete works.
• Proficient in formwork, steel reinforcement work and concreting work.
• Report progress to superior actively.
• Attend to job promptly as and when required.
• Able to work under adverse environment such as hot sun, dusty and rain.
• Able to work under stress.
• Able to communicate well with chinese workers.
• Coordinate and liaise with main contractor on site matters.
• Timeline oriented, i.e., completed assigned tasks within stipulated timeline.

Job Description:

The Quantity Surveyor (QS) is responsible for managing and overseeing all aspects of cost control, financial monitoring, and contract administration throughout the lifecycle of construction projects. The role includes preparing budgets, handling tenders, sourcing quotations, managing contracts, conducting site measurements, and ensuring timely payments to subcontractors.

Key Responsibilities:

• Accurately measure and take off quantities from drawings and site, ensuring quantities align with project specifications.
• Source quotations from suppliers, specialists, and subcontractors, evaluating them based on cost, quality, and performance.
• Prepare costing summaries for review and assist in preparing and submitting tender proposals and price breakdowns.
• Prepare project budgets and monitor them regularly, tracking costs against the budget and implementing corrective actions as necessary.
• Recommend subcontractors for award, prepare subcontract agreements, and negotiate terms and conditions with subcontractors.
• Conduct site measurements to verify work is aligned with contract and attend site meetings with clients, consultants, and project teams.
• Review and verify subcontractor progress claims, ensuring timely responses for payments based on progress.
• Assess and prepare variation orders and claims, ensuring accurate documentation of variations and their cost impacts.
• Prepare and submit progress claims and compile and prepare project final accounts, ensuring accuracy.
• Maintain records of all contract and subcontract documents, and manage the transmission of documents and drawings to clients and consultants.
• Provide regular updates to senior management on project finances, and communicate effectively with clients, consultants, subcontractors, and internal teams.

Job Requirements:

• Degree or Diploma in Building / Civil Engineering / Quantity Surveying / Construction Management or equivalent qualification.
• Detail-oriented with strong analytical abilities and effective communication and negotiation skills.
• Individuals of the highest calibre who are confident, driven and with excellent interpersonal skills.
• PC literate in Word / Excel / Power Point /AutoCAD etc.
• Good team player and able to work independently with positive attitude.
• Opportunities for career growth into senior roles such as Senior Quantity Surveyor or Project Manager, with access to professional training and certifications.

• Accountable for planning, implementing and monitoring work schedules in accordance to master and detailed construction programmes.
• Accountable for the completion of project within specific time and meets all clients’ requirements and quality, environmental, health & safety (WSHA) requirements
• Accountable for preparation of monthly progress report, construction Method Statements and technical proposal
• Accountable for resolving project disputes/clarifications during the execution of project
• Ensures inspections and checking on site works have been conducted
• Plans and sequences of the construction operations according to the Project Management Plan
• Supports Quantity Surveyors (Projects) in verifying progress payments and claims
• Assists in planning and deployment of resources such as manpower, machinery, equipment and material
• Liaises with clients, consultants, subcontractors, suppliers and government authorities on project related issues
• Review Project team work performance
• Oversee, coach and mentor the entire project team under your care
• Overall responsible forAdministration matters at the project worksite

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

· 1.Handle and manage Accounts Receivables Function.

· 2.Update and maintain accounting journals.

· 3.Daily entry of receipts into the accounting system.

· 4.Process staff expense claims.

· 5.Ensure entries are charged to the correct account codes.

· 6.Handle customer's queries on the daily financial transactional activities.

· 7.Ensure timely and accurate report submission.

· 8.Generate monthly accounts receivables report.

· 9.Assist Finance Manager in other areas of accounting whenever necessary.

· 10.Perform analysis of accounts, preparation of audit schedules etc

· 11.Perform other ad-hoc duties when necessary.

· To lead, supervise, and coordinate site works.

· Work closely with Project Manager to ensure contracted works meet all requirements and targeted dates.

· Resolve worksite issue quickly and effectively in order to keep work progress on track.

· Ensure all works, workers and contractors adhere to all safety regulations.

· Other duties as assigned.

· Requirements:

· Minimum 5 years experience in construction or roofing industry.

· Possess Building Construction Supervisors Safety (BSCC) certificate.

· Certificate in Lifting Supervisor.

· Able to communicate in English（Chinese） and liaise with customers and main contractors.

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Job Summary:

We are seeking a qualified and experienced Safety Officer to join our team in the construction industry. The ideal candidate will be responsible for ensuring compliance with workplace safety regulations, fostering a culture of safety, and reducing workplace risks on-site. This position requires strong leadership, attention to detail, and thorough knowledge of safety protocols and practices in the construction sector.

Key Responsibilities:

1. Safety Compliance:

• Ensure compliance with the Workplace Safety and Health (WSH) Act and other relevant Singaporean safety regulations.
• Conduct safety audits, inspections, and risk assessments regularly.
• Liaise with government authorities (e.g., MOM, BCA, etc.) for safety audits and certifications.

2. Site Monitoring:

• Supervise and monitor all construction activities to ensure safety protocols are followed.
• Identify hazards, evaluate risks, and recommend corrective actions to mitigate potential dangers.

3. Training & Development:

• Conduct safety induction programs for new workers and regular safety training sessions.
• Promote awareness of safety measures and foster a proactive safety culture within the organization.

4. Incident Management:

• Investigate accidents or near-miss incidents to identify root causes and recommend preventive measures.
• Maintain accurate records of incidents, safety training, and risk assessments.

5. Documentation & Reporting:

• Prepare and maintain site safety documentation, including safety reports, inspection checklists, and permits.
• Submit periodic safety performance reports to management.

6. Emergency Preparedness:

• Develop and implement emergency response plans tailored to the construction site.
• Conduct drills and ensure all employees are aware of emergency procedures.

-Minimum diploma/degree in civil engineering/building/quantity surveying

- Minimum 3 years relevant experience in QS

- Experienced in procurement, budgeting, estimation, contract administration, measurement of quantities and v/o

- Able to work under minimum supervision

-Strong interpersonal, communication & negotiation skills

-Prepare contracts and documents

-Liaise with sub-contractors and suppliers for quotation and procurement

-Evaluate progress payment and VOs, and cost-benefit analysis

• Prepare full sets of accounts, financial statements and assist in audits when necessary.

• Liaising and attending to clients.

• Prepare accounting schedules for audit and financial statements preparation.

• Liaise with auditors in preparation of clients' financial accounts;

• Assist in managing clients' accounting deadlines;

• Ensure accounting deadlines are met;

• Assist with GST preparation;

• Attending to finance function at client's office;

• Handling courier, postage and banking duties;

• Procurement of office supplies;

• Digitization of documents and correspondences;

• In charge of office maintenance;

• Maintain and update client database

Our client is a property firm is dedicated to providing personalized real estate solutions to our customers with a focus on commercial spaces.

Role Overview:

The Marketing Manager will work closely with our senior marketing consultant to execute day-to

Day marketing activities and elevate company brand presence. In this hands-on role, you

will manage digital marketing efforts, run campaigns, maintain social media channels, and

support various aspects of the marketing strategy. We are seeking someone who is proactive,

able to take initiative, and excited to wear multiple hats in a fast-paced environment.

Key Responsibilities:

· Manage and maintain social media platforms (LinkedIn, Instagram, etc.) with engaging

content, including posting, scheduling, and community management.

· Collaborate with our videographer and video editor to ensure a steady flow of content.

· Design basic marketing materials (social media graphics, email banners, etc.) as needed.

· Plan, execute, and optimize paid digital campaigns (Google Ads, Facebook Ads, etc.), including A/B testing for continuous improvement.

· Develop and execute email marketing campaigns, including writing, designing, and managing email sequences to nurture leads and engage existing clients.

· Work on SEO optimization efforts to improve website ranking and drive traffic.

· Organize and manage events, both online(webinars) and in-person, to engage with clients and partners

· Analyze marketing performance data to provide insights and recommendations for improvement

· Take initiative and be a hands-on team member, ensuring that all marketing efforts are executed with passion and attention to detail.

· Stay up-to-date with marketing trends and tools to ensure comapny remains at the forefront of industry best practices.

Skills & Qualifications:

· Proven experience in a marketing role with hands-on experience across multiple marketing channels (social media, digital ads, SEO, email marketing, etc.).

· Strong understanding of digital marketing strategies, including paid ads, SEO, A/B testing, and email marketing.

· Basic design skills (Canva, Adobe Suite, or similar tools).

· Experience in event planning and execution.

· Analytical mindset with the ability to interpret data and optimize campaigns accordingly.

· Excellent communication skills and ability to work well in a collaborative environment.

· Proactive, self-motivated, and able to take initiative in a fast-paced, small team setting.

· Ability to multitask and manage various projects with a hands-on approach.

Other Qualifications:

· Experience in the real estate or B2B sector.

· Familiarity with marketing automation tools and CRM systems.

· Knowledge of Google Analytics and other marketing analytics tools

Responsibilities

- Project site management mainly related to Steel Structure / Metal / RC / Architectural works

- Manage and handle on-site technical matters

- To prepare site related forms like Method Statement, Risk Assessment, Safe Work Procedures, etc

- Coordination with personnel from both main-contractors and sub-contractors

- Coordination with Professional Engineers

- Coordination with relevant Government agencies like LTA, SMRT, SCDF, etc

- Ensure project is executed in accordance with the construction standards and specifications

- Ensure project is on schedule and within budget

- To do on-site measurements and tally the measurements to drawings

- To prepare / amend / study shop-drawings and give comments

- To make sure all site staff attend the Tool Box Meetings (TBM)

- Any other ad hoc duties assigned by the Senior Management

Requirements

- Minimum Diploma / Degree in Civil Engineering or similar course

- Has at least 3 years of experience in Singapore in the related field

- Has experience working for LTA projects / high-rise buildings

- Familiar with Microsoft Office (Word & Excel in particular)

- Must have good interpersonal / social skills to explain, communicate, liaise, negotiate with the Senior Management, own construction team, and main-contractors and/or subcontractors

***Only short-listed candidates will be notified***

Carpenter Job Responsibilities:

1. Install foundations, walls, ceilings, and partitions using the following materials: wood, steel, metal, and composites of multiple materials.

2. Install and install window frames, doors, door frames, door hardware, interior and exterior trim using carpenter's levels, plumb bobs, and laser levels.

3. Use woodworking machinery, hand tools, or power tools to build or repair cabinets, doors, frames, flooring, or other wooden fixtures used in buildings

4. Use hand tools to remove damaged or defective parts or structural parts and make repairs or replacements.

5. Read blueprints, drawings, and sketches to fully grasp the requirements

Education, Experience, and License Requirements:

1. Advanced graduation diploma is an advantage

2. Minimum of four years of carpentry experience

3. Solid working knowledge of job site safety and the ability to complete company-specific safety instructions

• Responsible for handling all general office admin & clerical support, data entry, document scanning
• Proper filing of hardcopy documents for records and easy retrieval
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Handle enquiries and public feedback pertaining to the project site activities & environment
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
• Other ad-hoc duties as assigned

Requirement

• Proficient in Microsoft Excel and Word
• Able to communicate fluently in English
• Minimum pass in at least 5 subjects, including English at GCE “O” Level or Nitec Certificate

• Take-off quantities, prepare Bills of Quantities (BOQ, drawings and specifications for the calling of quotations).
• Handle quotation, cost estimation and pricing with contractors.
• Prepare tender submission, handle progress claims & progress payments, VO & finalization of accounts
• Prepare and submit progress claims based on work completed.
• Prepare and submit variation claims, including supporting documents like revised drawings or site instructions.
• Assist contract managers with other duties as required from time to time.
• Other ad-hoc duties.

South East Asia & ANZ, Facilities Director

What this job involves:

MAJOR RESPONSIBILITIES

Leadership / Staff Management

• Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
• Proactively manage direct reports (5 FTEs) and act as a coach and mentor
• Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors

Client/Stakeholder Management

• Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
• Deliver an exceptional quality of service to the Client, as reflected by Client feedback
• Contribute to an Account Plan which meets Client's outsourcing and JLL’s objectives for the account
• Develop and maintain a detailed understanding of Client's business and key factors influencing their requirement for our services.

Operations Management

• Ensure the delivery of all operational requirements as per the client scope of work across the APAC region
• Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency across the hub.
• Work with the respective site service managers, SMEs and site teams to address specific operational issues
• Support Regional Programs such as user experience programs, JLL system roll-outs, regional training programs/workshops and other initiatives as appropriate, through driving implementation and consistency across the hub/countries
• Drive Client specific programs such as technology roll-outs, benchmarking, best practices, hybrid working
• Actively work to ensure that the Hub’s financial operations are meeting or exceeding targets and financial processes as well as controls are adhered to at all times.
• Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures
• Ensure data integrity of all systems across the Hub and perform audits from time to time
• Oversee and monitor SLA/KPI performance across the region and support the countries to address issues and ensure they are meeting or exceeding target scores
• Generate reports and conduct presentations such as QBR’s as per the service delivery requirements and overall account management.
• Establish consistency in the monthly reporting in each county

Procurement, Vendor and Contracts Management

• Work with the delivery teams to ensure vendors are well-managed, delivering services as per the contract
• Work with the Regional Procurement Manager to oversee all vendor contracts to ensure that they are professionally delivered at the right costs, well-monitored and re-procurement is initiated if needed and continually assessed to deliver best value to the client

Financial Management

• Assist the client and Account Director with the development of the property budgets and forecasts in accordance with the financial timetable.
• Look for opportunities to cross-sell services.
• Contract Management
• Support change control process for Regional MSA and SOWs.

Ideal Experience

• Bachelor’s degree in facilities management, building, business or other related field highly desirable
• 10+ years experience in facilities, property management, hospitality or related field in multiple countries across Asia Pacific.
• Experience in a diverse range of industries including tech sector advantageous
• Excellent verbal, written communication and presentation skills
• Able to adapt in a fast-paced working environment and versatile in meeting client's changing needs and requirements
• Proven ability to navigate ambiguity
• Strong analytical, organization and administration skills

Leadership Capabilities

• Gets It Done
• Acts decisively, making timely decisions balancing effectiveness with efficiency. Takes ownership, pushes self and others to accomplish objectives and exceed expectations
• Business First
• Focuses on our teams and our Clients, building and maintaining relationships, continuously seeking to understand the needs, perspectives and motivations of our Client
• Drives Change
• Thrives on change, anticipates and drives change to implement new ideas and ways of doing things. Agile in learning, thrives in a fast changing, high volume and often ambiguous environment
• Inspires
• Inspires and influences others by building a culture promoting JLL as an employer of choice. Asserts own ideas, persuades others to gain support and commitment. Energizes and maximizes others performance
• Thinks Big
• Problem solver who challenges the status quo and thinks ‘outside the box’. Considers the resources required and the relative costs and benefits of potential actions to choose the most appropriate option
• Other Personal Characteristics
• Self-motivated and confident
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge the status quo
• Works well with diverse teams from various countries/cultures

REPORTING TO

Regional Operations Director

Responsible for leading the M&E team to deliver high level of Property Management services for a mixed development.

Key Responsibilities:

M&E Systems

• Responsible for the overall day-to-day maintenance and operations of M&E systems including Electrical Installation, ACMV system, Lighting, Generator Sets, AV System, Fire Protection System, Elevators & Escalators, Telecommunication, Kitchen Exhaust System, Grease Interceptor system, Wi-fi System, etc.
• Monitor and maintain the efficient and safe operation of all M&E & related systems to ensure smooth operations.
• Ensure all systems operate in accordance with the system design and operation intent.
• Develop and monitor preventive and comprehensive maintenance plan for the systems.
• Plan and procure parts & maintenance services within set budget.
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards.
• Carry out ad-hoc project works to enhance the M&E and related systems.
• Review and approve tenant fit-out applications.
• Prepare Expense Approvals and Proposal Papers for client’s approval.
• Manage the delivery of excellent customer services consistent with the required service standards.
• Forecast, plan and prepare budget and monitor expenditure within the approved budget.
• Liaise with and ensure professional management of tenants, business partners, government agencies, vendors/ suppliers.
• Member of CERT Team.
• Prepare and submit monthly reports.
• Lead and supervise the M&E team to achieve set KPIs.
• Assist in tender process, such as prepare tender specifications, conduct site show round and do tender clarification.
• Work closely with other departments to deliver the above duties.

Sustainability

• To monitor utilities consumption and reading of building equipment and fittings for irregular consumption and take corrective measure if necessary.
• Prepare quarterly sustainability report with trending and analysis.
• Ensure Green Mark compliance and work closely with Green Mark consultant.
• Drives sustainability initiatives.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Degree in Mechanical/ Electrical Engineering or its equivalent with at least 3 years of experience; or
• Diploma in Building Services/ Mechanical/ Electrical or its equivalent with at least 5 years of experience.
• Relevant experience in managing high rise commercial buildings or mixed developments.
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Experience in formulating and implementing maintenance policies and procedures, project management for capital works.
• Independent with integrity, innovative, proactive and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Managerial experience is essential and ability to work under pressure.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Attributes/Behaviours:

• Pro-active and achievement orientated.
• Flexible.
• Team player.
• Practical approach with a “can do” attitude.

JOB DESCRIPTION

Report to Project Manager / Site Manager for the Arrangement of work

Liaise with consultants for the submission and approval of materials and shop drawings

Responsible for planning, programming and monitoring of work progress on site Co-ordinate the inspection work by Resident Engineer and clerk of works

Handling technical and engineering problems on site

Ensure site safety and proper execution of site work procedure on site

Monitor and co-ordinate the works of subcontractors Structure and Architectural work

Requirements:

Civil Engineer preferably registered with PE Board

Min 1 – 2 years’ experience

• Carry out project site supervision
• Assist Project Engineer on site
• Liaise and manage sub-contractors from all trades
• Ensure that work is carried out in compliance with drawings, designs, specifications and all authorities regulations.
• Daily updates of work progress to Project Manager/ Engineer
• A good team player and willing to be stationed at the site office.
• Assist inhandling and receiving of materials & equipment on site
• Arrange and plan workers working schedule weekly / monthly
• Take daily site minute

Job Description

· Handling full sets accounting for the company, timely submission of the monthly closing report to management with analysis and respond immediately to the management if any.

· Perform basic HR function for the company such as recruitment, induction & on-boarding, performance management, compensation & welfare and insurance for the company.

Roles & Responsibilities

· Accounting

· Handling full set accounts

· Year End Audit

· Bank reconciliation

· Update labor & other revenue in sales summary as requested by management

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax

· Perform ad-hoc duties when assigned

· Human Resource

· In charge on recruitment for the new employee and the internship student

· Induction & on-boarding for the new join

· Performance management review

· Employee compensation & welfare (Example: warning letter/confirmation letter/ increment and promotion letter)

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

· Preparing & submission for CPF

Requirements

· Knowledge

· 5years and above working experience in related field

· Knowledge in accounting skills and sensitive with number

· Basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Skills

· Good command in English & writing skills

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles