• Position : Conveyancing Executive/Secretary (Property/Real Estate/Legal)
• Location : Cecil Street (Central)
• Working hours : Monday - Friday 9:30am to 6:30pm
• Salary (commensurate with experience) : Up to $5500 + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Law/Legal

Main Responsibilities:

• Handle full range of conveyancing matters (e.g. purchase & sales, development projects)
• Prepare legal conveyancing documentation and handle e-lodgement/e-stamping etc.
• Communicate with clients, banks and related parties relating to the conveyancing process.
• Provide administrative support in legal documentation and secretarial work, conducting searches, billing, opening and closing files, managing and keeping deadlines.
• Ensure smooth completion of conveyancing transactions.
• Other secretarial duties assigned by lawyers, you may be called upon to assist the lawyers in other matters undertaken by the Firm such as probate matters.

Requirements:

• At least 1 year’s work experience in a law firm or an in-house legal department is preferred
• Experience in litigation work is an advantage
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

1. Handles proactive and preventative maintenance works to the building facilities/ system/
equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift,
dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure
that all systems are in good functioning condition. If any repair or replacement are required

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage?

Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Team Introduction

RTC is a world-leading Real-Time Communication service that provides instant and quality multimedia interaction among our customers across the globe. We are building the next generation audio/video processing and compression platform, along with the fastest delivery networks and the richest cloud services.

As a Senior Software Engineer in the RTC team, you will

-Design, build and maintain a global scale, multi-regional Real Time Communication system.

-Research and development of distributed traffic scheduling platform, stability assurance platform, unified configuration center, real-time message middleware and other core systems.

-Uphold excellent engineering practices in the codebase and system designs

-Design and implement the RTC system to work effectively among data centers

-Optimize the network transmission of streaming media

-Collaborate with internal product and engineering teams

Qualifications:

-Working experience in software engineering

-Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience

-Good programming experience with at least one of the following languages: C, C++, Java, Python, or Go.

-Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.

-Experience with networking, e.g. TCP/IP, DNS, CDN, NAT, Load Balancer, Proxy, etc -Familiar with Unix/Linux operating systems

-Familiar with commonly used database systems, such as MySQL, Redis, etc

Preferred Qualifications:

-Familiar with Zipkin and other link tracking tools, familiar with commonly used RPC frameworks such as grpc, thrift, spring cloud, Dubbo, Motan, etc.

-Experience with message queue middleware such as Kafka, NSQ, RabbitMQ is preferred

-Experience with WebRTC, CDN, Live Streaming and Multimedia is a bonus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Coordinate tasks according to priorities and plans
• Produce schedules and monitor attendance of team members
• Allocate general and daily responsibilities
• Supervise and train others in the team
• Ensure manpower and resources are adequate
• Guarantee all safety precautions and quality standards are met
• Supervise the use of machinery and equipment
• Monitor expenditure and ensure it remains within budget
• Resolve problems when they arise
• Report on progress to managers

Requirements:

• 4 years’ of relevant experience
• Able to work on weekends if needed

Job Description:

• Responsible for checking Tender Documents and preparing BOQ
• Handle on the Details Estimating.
• Sourcing of Subcontractors and Suppliers.
• Prepare the Request for Quotation (RFQ).
• Make Cost Comparison.
• Prepare the Letter of Awards (LOA)
• Prepare Variation Orders (VO).
• Issue Payment Certificate.
• Maintain Proper Documents and Drawings.
• All other QS-related assignments

Job Requirement:

• Degree / Diploma in Building or its equivalent
• At least 3 years of working experience with building construction
• Computer literacy (MS Office)
• Able to work independently

Job Description

· Liaise with sub-contractors, HDB, Town Council, consultant and residents.

· Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.

· Monitor, update and feedback to residents on the status of Defects Rectifications, Complaints & etc.

· Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.

· Daily/Weekly and Monthly Report: Processing of daily/weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.

· IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.

· IDMS system (E-Appointment): Manage appointments online.

· Notice - Write notice to inform residents of any construction activities.

· Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.

· Generate work schedule with Site Supervisors for sub-contractors to rectify defects as soon as possible.

· Brief residents to familiar with the areas or facilities around the buildings.

· Maintain & upkeep of Information Centre & BSC.

· Any ad-hoc duties.

Requirements

· Minimum 'O' Level and above

· Possess WSQ Certificate in Service Excellence (Level 1)

· Effective Customer Service Service Skills Course or equivalent

· Customer oriented with good communication and interpersonal skills

· Experience in customer relation works and fair construction knowledge would be an advantage

· At least 1 year of experience in a HDB BTO project

· Effectively bilingual

• Provide administrative support to the on-site residential operations team
• Attend to tenants’ enquiries/feedback/complaints and requests for repairs, and put up recommendation.
• Ensure that all requests are properly recorded and timely follow-up is carried out.
• Respond promptly to tenants and maintain good relationships with tenants at all times.
• Prepare handover kits (keys, accessories, inventory lists, etc), and handle all pre-handover inspections.
• Assist with checking of apartments thoroughly to ensure all defects are captured and make recommendation for rectification.
• Manage the apartments’ inventory lists.
• Liaise with contractors, and service providers to ensure all tenancy works are completed in a timely fashion at the specified standards.
• Attend and conduct all check-in sessions in a professional manner.
• Assist to facilitate the Tenants’ moving in and out of the apartments.
• Provide any other admin support

Requirements

· Minimum GCE O level qualification

· Good verbal and written communication in English

· Excellent customer handling and interpersonal skills

· Self-driven with a customer-oriented mindset

· Ability to work independently as well as in a team

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Services Executive to be part of their Property Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Property Services Executive:

• Collaborate with site managers to deliver high-quality property management.
• Develop and implement plans to streamline daily operations.
• Assist in preparing the site for successful project execution.
• Maintain proactive site upkeep and manage emergency/crisis plans.
• Verify and settle term contract fees and ad hoc invoices on time.

Requirements:

• Diploma / Degree in related field
• Relevant experience in Commercial Buildings settings.
• Comfortable to work 5.5 days

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading player in an automotive industry. They are looking for a property executive to assist their team for the next phase of their business. They are located in Central.

Duties:

• Perform proactive and preventative maintenance on building systems and equipment (e.g., telephone, lifts, ACMV, fire protection, plumbing).
• Ensure all systems are functioning well; source quotations and coordinate repairs or replacements.
• Conduct routine inspections across various facilities within the Group.
• Coordinate with internal and external stakeholders/vendors on maintenance, repairs, and scheduling.

Requirements:

• Min 2 years of relavant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

• Email address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No: 19C9682
• EA Reg. No. R23118456 (Law Yi Xin)

We are looking for a Condominium Manager to manage and upkeep the condominium units and grounds maintenance effectively. The incumbent is responsible for preserving the good condition of the infrastructure so that they are safe, maintained and functioning.

Job Responsibilities

• Fully responsible for the day-to-day operation of the complex / building, ensuring all facilities are fully operational at all times
• Schedule, coordinate and supervise all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.
• Plan, coordinate and facilitate council meetings and Annual General meetings. Prepare Minutes of Council Meetings.
• Manage and supervise all maintenance and administrative staff assigned to the complex/building.
• Manage and review all vendor contracts, agreements and insurance 2 months before their expiry and recommend renewal or call for quotation/ tender.
• Ensure all contract works/ routine servicing is carried out accordingly as specified in their contract’s agreement.
• Maintain continuous contact and communication with vendor contractors, clients and staff.

Job Requirements

• 3-5 years experience in managing condominium/complex
• Preferably possess an Estate Management Diploma and familiarity with BMSMA / Certificate in Strata Property Management
• Strong communication and negotiation skills
• Exhibit organizational and leadership skills
• Well-organize and optimise cost, space and equipment while working within the budgeted operational costs.
• Able to handle pressure, multiple tasks, prioritize and manage time effectively
• Able to handle all levels of people with a customer service-oriented mindset

**Please do note that only shortlisted candidates will be notified. Thank you**

• Material and Equipment Control
• Leading and Managing of workers and sub-contractors on site
• Supervise workers to ensure that work is done safely and with productivity
• Communicate and cooperate with Project Manager and site team to report project status on a regular basis
• Assist and support engineers in the work assigned

• Assist Project Manager in developing the Project Execution Plan.
• Review tender documents.
• Assist Safety Manager in reviewing & approving all sub-contractor safety documents including method statements, risk assessments & safe work procedures.
• Coordinate works involving various disciplines to ensure smooth execution.
• Assist Project Manager in reviewing contractor documentation e.g. shop drawings, RFIs, material submittals etc.
• Conduct contractor weekly progress and site wide daily coordination meetings.
• Ensure works are being executed as per approved method statements and safe work procedures.
• Assist Project Safety Dept. in the regular site safety walks, daily toolbox talks etc.
• Ensure installation works meet IFE’s quality standards & materials delivered to site meets the project specs.
• Monitor the site progress for all construction works, to provide the PM with daily & weekly reports.
• Ensure works are being executed as per approved construction drawings and specifications.
• Verify contractor progress claims by ensuring claimed volume of work & installed works are aligned.
• Liaise with the local Authorities to ensure the construction works are code compliant.
• Coordinate the final walk-down inspection/handover of all works at site. Execution Subcontracting

Responsibilities:

• Oversee and effectively maintain the M&E systems and supervise the M&E team in carrying out duties

• Ensure all projects, preventive maintenance works and SOPs are carried out in excellent quality within the schedule timeline and budget

• Perform site planning, coordination and inspection that related to M&E and facilities

• Oversee and effectively maintain the M&E systems. Analyse faults speedily and recommend holistic, sustainable and cost-effective solutions to the client

• Ensure accurate records and progress reports is prepared on timely manner

• Ensure proper arrangement of site organization and workforce management

• Conduct regular meetings with teams, clients, consultants and subcontractors

• Liaise with the equipment vendors at a technical and professional manner so that equipment faults escalation can be resolved within the shortest possible time

• Ensure the operation teams comply with client & regulatory requirements.

• Any other ad-hoc duties as assigned

Requirements:

• At least 7 years of experience in related ACMV, and Electrical or equivalent.

• Minimum Diploma/Degree holder in Mechanical Engineering, Electrical Engineering, ACMV or equivalent.

• Possess strong analytical and organizational skills with the ability to work independently

• Proficiency in MS Office.

• Ability to work under pressure in a complex environment.

Responsibilities:

· Manage and maintain all upkeeping activities of the site (residential /commercial)

· Ensure effective and efficient management of the common areas through routine checks

· Assist the Centre Manager to prepare property for new tenancy

· Carry out full administrative, financial and maintenance functions

· Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and complete on schedule

· Follow up with contractor on submission of monthly maintenance schedule, quotations, claims and invoicing

· Assist in the supervision of term contractors

· Raise POs and keep track of works done due to complaints by tenants / residents

· Obtain quotations for repair and maintenance services

· Attend to emergency or incident in compliance with in-house Apps & SOP for Escalation and response time

· Lead and manage client-relationship

· Engage and attend to complaints from tenants / residents professionally and properly and to ensure every complaint is closed and addressed with tenants / residents

· Propose preventive maintenance strategy

· Prepare the monthly report for the management and landlord

· Any other duties as assigned by reporting supervisor

Requirements:

· Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications

· Team player with good communication skills

· Knowledge of BMSMA will be an added advantage

Benefits:

· Good Staff Benefits and Welfare

· Structured Training Programmes

· Rewarding Career Development Prospects

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Management Executive to be part of their Facilities Team for ongoing transformation projects.

Duties of Property Management Executive:

• Collaborate with site managers to deliver high-quality property management.
• Develop and implement plans to streamline daily operations.
• Assist in preparing the site for successful project execution.
• Maintain proactive site upkeep and manage emergency/crisis plans.
• Verify and settle term contract fees and ad hoc invoices on time.

Requirements:

• DIploma / Degree in related field
• Relevant experience with Commercial Buildings
• Comfortable with travelling to different site locations

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Quantity Surveyor (QS) at Terkin Builder Pte Ltd will play a key role in managing the costs and finances of construction projects from inception to completion. The QS will work closely with project managers, engineers, and other stakeholders to ensure that projects are completed within budget constraints and in compliance with contractual requirements.

Key Responsibilities:

• Conduct cost estimates and prepare budgets for construction projects.
• Analyze project specifications and drawings to identify potential cost-saving opportunities.
• Evaluate and negotiate subcontractor and supplier bids.
• Monitor project progress and costs, and provide regular financial reports to project teams.
• Prepare and submit progress claims and variations as necessary.
• Conduct cost analysis and risk assessment for project decision-making.
• Ensure compliance with contract requirements and relevant regulations.
• Collaborate with project teams to optimize project costs and profitability.

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 5 years experience as a Construction Project Manager

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh, Scissor Lift and Boomlift Certificate (Supervisor) requirement

Job Description

• To prepare documentation for tender submissions.
• To develop tender strategies and oversee tender estimation responsibilities.
• To coordinate with all parties to provide accurate analysis of the participated project, including collating critical information and preparing final submission documentation.
• To lead and monitor the QS team for variation works, progress claims, and cost control.
• To develop and improve departmental workflow and productivity.
• To liaise with main contractors, subcontractors, clients, and
• suppliers/vendors for project claims and cost issues.
• To develop standards for contracts, including the presentation of budgets, payment terms, etc.
• To review the contractual performance of all parties to ensure compliance with terms and conditions.
• To periodically report work progress to senior management.

Requirement:

Diploma or Degree in Construction Management/Building /Quantity Surveying.

Minimum 5-years of relevant working experience in the Construction industry.

Meticulous and systematic individual with positive working attitude.

Good oral & written communication skills.

Multi-tasking and is able to handle stress.

Responsibilities:

· Coordinate design drawings with Consultants to comply with requirements of the Authorities

· Review and provide solutions to technical matters as well as planning, monitor and report drawing production progress

· Prepare technical submissions for materials, construction methods and C&S drawings

· Handles construction matters on drawings and liaise closely with Architectural and M&E Teams as well as the Authorities

· Supervise a team of BIM Modellers for the production of coordinated drawings and Concrete Plans

· Involved in tendering for new projects

Requirements:

· Degree in Civil / Structural Engineering

· 3 to 5 years of relevant design working experience in British & Singapore Design Standards

· Preferably Professional Engineer registered with Professional Engineers Board, Singapore

· Excellent interpersonal skills and team player

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Job Description

• Responsible in all activities connected with a project from planning, through design and implementation till completion stage
• Monitor all design related issues relating to facade from design brief to approval of construction drawings from Architect
• Create and maintain comprehensive project documentation including project schedules
• Prepare project deficiency lists and monitor projects towards timely completion according to schedule
• Execute project according to schedule and tender specifications within contract budget
• Review project plans and specifications, feedback on the design, scheduling, and cost-saving measures and identify potential construction problems
• Ensure timely delivery of construction drawings, sample approval, mock up, site works, etc. to overall project construction schedule
• Attend technical meeting with consultants and specialist on issues
• Coordinate detailing of facade and RC structure
• Comply with company's ISO 9001, 14001 and 45001 standards

Job Requirements

• Diploma / Degree in Civil Engineering
• Minimum 6 years of Facade experience in Singapore Main Contractor firm
• Preferable experiences in Curtain Walling
• Prefable Experience in high rise facade
• Desire to develop career, hunger for work exposure
• Good Interpersonal skills and Ability to work under pressure

Job Description:

· Supervise a team of in-house maintenance staff

· Carry out regular inspection of the Mechanical & Electrical (M&E) services and recommend to Manager for improvement or rectification work.

· Obtain quotations from Mechanical & Electrical (M & E) contractors and review their job scopes and specifications.

· Plan preventive maintenance & corrective maintenance works

· Schedule Contractors’ servicing/maintenance works

· Schedule technicians’ routine inspections and maintenance works

· Handle inter-tenancy fitting out works / reinstatements works

· Conduct safety briefings for all contractors and technicians

· Update the ISO 14000 & 18000 documentations & assist Manager for the audits.

· In charge of Quality, Environment, Health & Safety matters

· Review the Risk Assessment & Environment Aspect & Impact Assessment from time to time to ensure a safe and healthy environment

· Review the Standard Operating Procedures e.g. emergency response procedures

· Attend to tenants’ feedback/requests promptly

· Update M&E drawings

· Any other duties assigned by the Building Manager from time to time

Requirements:

· Diploma in Building services / M&E Engineering with min 2 years of working experience in managing office building or ITE certificate in M & E course with min 5 years of relevant working experience

· Able to manage & lead a team of in-house maintenance staff and M & E term contractors

· Preferably with good practical knowledge in ISO 18000 and 14000 matters

· Good written & communication skill

· Has a good safety mindset and displays good WSH behaviour

Work Arrangement:

• 5.5 days work week during probation
• Locations across Singapore

Responsibilities:

• Manage and maintain property sites as assigned
• Conduct regular checks and inspection on grounds to ensure property is well maintained
• Ensure building statutory requirements are complied with
• Conduct meetings of the management corporation, preparation and record minutes of meetings
• Ensure good record keeping and filing administration
• Review and recommend replacement/improvement plans for managed sites
• Provide essential customer service support to the residents and owners
• Supervise and manage a team of site staff
• Other job related and ad hoc duties as assigned

Requirements:

• Degree or Diploma in Building/Estate Management or related discipline
• At least 1 year relevant experience
• Knowledge with Building Maintenance and Strata Management Act will be an added advantage
• Those with M&E experience would be advantage
• Good leadership ability with excellent interpersonal and communication skills
• Possess good customer service skills
• Good decision making skills and effective problem solver
• An eye for details
• Proficient in MS Office applications

Responsibilities:

• Tabulate quantities, estimate cost and request for quotation
• Knowledge of electrical products and costings
• Updating contract documents, drawings, and correspondences
• Submission of progress claims and site valuations
• Preparation of Variation Order for submission
• Liaise with subcontractors and clients
• Ensure the timely completion of a given tender assignment

Requirements:

• Candidates must possess at least Diploma/Degree in Quantity Surveyor or Engineering or equivalent
• Minimum 1 years of QS experience
• Computer skills – Microsoft office skill (Excel, Words. AutoCAD, etc.)
• Must be able to communicate in English
• Independent, resourceful, pro-active and responsible
• Able to work under a tight timeline
• Must be a team player

Benefits

• 14 Days Annual Leave
• 14 Days MC
• AWS + PB (Depends of yearly Business)
• Yearly Entertainment Allowance
• Company Trip
• Company Activities

Under the general guidance of the In Room Dining Manager, the incumbent shall be the dedicated associate responsible in assisting the In Room Dining department of the hotel being the first point of contact to In Room dining for all guests. He will take guest orders via phone, Inputs Food and Beverage orders through Point of sale, coordinates guest amenities, check on guest satisfaction after every order served and organizes guest table pick-ups on completion of meals in a timely manner. Up -sell Food and Beverage by making well Informed and eloquent suggestions. Collect Payments and Pay Gratuities.

How your day looks like?

• Accurately taking Guest orders by means of Phone, ensure that Guest name, Room number, time of Guest order and Delivery timings are clearly registered. Follow established phone courtesy standards and actively sell food and beverage using up-selling techniques.
• Input Guest orders in Micros and issue guest check for each order. Ensure all special guest requests are very well explained to the kitchen via Micros. In case of guests with dietary restrictions inform the Manager on duty and the Chef.
• Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Offer information on all menu items, beverage items and help guest with food and wine pairings, advised guest with approximate time frame for preparation, delivery and answer any other general guest questions.
• Monitor guest orders and ensure that all guest orders are delivered within the quoted time. The Guest order tickets should have both what time the order was taken and the delivery time.
• Coordinate guest amenities with Executive office and follow up with front desk and House quality of any room changes, cancelations, do not disturb rooms.
• Co-ordinate with house quality department for pick-up of Guest trays and Tables after completion of guest meals. Maintain the pick-up log and follow up with service staff for tray pick-ups.
• Give courtesy call to guest room after every call to check on the satisfaction on the overall meal experience
• Assist the In Room Dining staff during peak times and help in coordinating and setting up In Room Dining tables for servers. Provide general supervision and coordination of In Room Dining Servers.
• Responsible for issued banks, payments, change and accuracy of closed checks. Accurately calculate, monitor and pay gratuities to food and beverage employees. Conduct shift end reports and forward them to the accounting department.
• Take ownership within reason of any special Guest request or Guest Complaints and if needed refer to Manager on duty.
• Committed to highest level of telephone etiquette in pertaining all call in enquiry.
• Create monthly guest database reports for long stay and regular guests in regards to their dietary habits and special requests.
• Will keep up to date with all F&B initiatives within the In Room Dining department at all times and communicate the same to my subordinates.
• Continuous updates for guest history.
• Achieve sales targets if provided for.
• Maintaining harmonious relationships and good communication within the outlet, regardless of guests / patrons or other associates.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.