1. More than three years of work experience in massage or related positions is preferred;

2. Singaporean locals or Singapore PR are preferred;

3. A Singapore massage diploma is preferred;

4. It is required to be familiar with SPA treatment techniques and be familiar with related work processes. Those who do not have a Singapore Massage Diploma must participate in the Singapore Massage Diploma course;

5. The monthly salary is between S$2500 and S$4800;

6. Work six days a week and take one day off each week.

Key Responsibilities:

• Process SAP Accounting software workflows Including checking of workflows submitted by Business Departments against Sales and Purchases delivery documents, Contracts and posting onto accounting system. Including constantly reviewing and improving processes for efficiency but without compromise to Company’s key controls.
• Ensure complete closing process such as all relevant Sales, Purchases, Non-operating income and expenses are posted into our accounts every month end, ensure complete closing during quarter-end through Closing Process Checklist, including constantly seeking improvement for proper and efficient closing processes.
• Check and ensure proper Vendor/Customer Bank Account registration applications from Business and Corporate Departments and advise them in case of difficulties faced such as third party/country payment.
• Establish effective communications as well as trust with a partnership with Business/Corporate Divisions to support biz development, initiatives and activities while ensuring compliance with internal rules/policies.

Requirements:

• Minimum 2 years of relevant Accounting or Operational Accounting experience such as in Accounts Payable/Accounts Receivable, Sales and Purchase realisation, checking Sales and Purchases delivery documents and processing of Payments.
• SAP Experience
• Strong IT skills such as excellent Excel skills and high interest in Digital Transformation developments.
• Strong interest in improving work processes, preferred.
• Software savvy in application such as Power Automate/Query etc, desirable.

Interested applicants please send your resume to [email protected] with email subject header "Job Application for Accounting Officer (Business Control/Improvement) - CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: Ubi

In crises, Officers are in command. Because the difference between life and death depends on them making the right decisions in split seconds. This critical role requires you to have a warm heart that burns with desire to help turn disasters around.

Requirements:

• A Degree in any discipline
• Strong leadership and interpersonal skills
• Must pass PES A or B
• Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Working day: Monday - Friday (8am - 5.45pm)
• Salary: $4,500 - $8,000
• Office Location: Woodlands | Project Site discuss during interview

Job Responsibilities:

• Able to lead site safety team
• Develop, review, revise, maintain and implementation of site Workplace Safety & Health Management System effectively to manage risks and reduce accidents
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• In-depth knowledge of the WSH regulations.
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act and provisions.
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Alert relevant stakeholders of any machinery, equipment, appliance, activities or process used in each department that exposes any person to risk of bodily injury, and to recommend appropriate corrective measures.
• Preparation and/or submission of safety documents to the client/main contractor/WSH Corporate Department.
• Able to drive WSH culture in the company
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on WSH-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of WSH performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organization.
• Constant plan-do-check-act on the related WSH matter of plant's WSH Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Min. Degree / Advanced diploma in WSH (Level C)
• Registered as WSHO with MOM
• More than 3 years of experience performing as a WSHO
• Registered WSHO without/less than 3 years of WSHO experience will be considered as a Junior WSHO.
• Willing to travel between job site

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working day: Monday - Friday (8am - 5.45pm)
• Salary: $3,000 - $6,000
• Office Location: Woodlands

Duties & Responsibilities:

• Cost Estimation:
• Quantity Take-off
• Budgeting and Cost-control
• Tendering and Procurement
• Contract Administration
• Value Engineering
• Risk Management
• Cost Reporting
• Collabortation
• Regulatory Compliance
  

Qualifications & Experience:

• Degree / Diploma in Quantity Surveying / Engineering or equivalent from a recognized University.
• Minimum 5 years of related working experiences in industrial, commercial or data-centre projects.
• Good working knowledge in Mechanical and Electrical.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Work Hours : Monday – Friday, 8.45am - 5.15pm

Salary : S$3500 - S$3800

Location : Central

Duration : 1 year contract (convertible / renewable)

Job Responsibilities:

• Settlement arrangement (T/T, GIRO, Cheque issue etc.)

• Journal entries input for settlement.

• Non-trade payment workflow arrangement.

• Input of daily loan transactions in SAP and prepare interests settlement workflow.

• Enhancement of internal control and optimization for business processes by continuous review of current process and system utilization.

• Maintain stable daily operation by supporting other colleagues, other AP offices and affiliates.

• Other finance related issue and administrative work.

• Any other tasks as assigned.

Requirements:

• Diploma in related field

• Preferably with few years of experiences in settlement and LC operation

• Knowledge of SAP is an advantage

• Strong attention to accuracy and detail.

• Possess good presentation and problem-solving skills

• Possess effective communication skills and open-mindedness for good team player.

• Able to meet tight deadlines.

• Highly energetic, self-motivated and positive work attitude with high integrity.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/3200

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

The Company

My client is an established brand in its industry, keen to hire a confident, hands-on and agile Finance Leader to join as part of the company’s expansion plans. The successful candidate must have exposure in Retail business, able to support the company when it sets up new overseas entities and retail stores, handle cash flow management and evaluate franchise business model.

Requirements

• Retail/ B2C industry exposure, able to oversee full spectrum Finance
• Experience in setting up overseas entities
• Investor Relations experience in a listed company, ideally in the recent years
• Experience in M&A
• Exposure in supporting the set-up of new retail stores and/or establishing franchise arrangement can be helpful
• Proficiency in English and Mandarin as this role may work with Chinese-speaking stakeholders
• Experience in supporting the company in expanding to new markets can be helpful
• Traits: Hands-on, flexible, able to work with ambiguities, strategic, confident, able to work in a lean environment, able to front investors, banks and public, good communication skills

Budget

S$15,000 – S$20,000 per month + Bonus

Job Scope

Reporting to the Senior Executive Team and managing 1 direct report, you will oversee the full spectrum of Finance & Accounting activities. Responsibilities include monthly financial close processes, reporting, cashflow management, budgeting & forecasting, tax, treasury and audit. You will be responsible in ensuring compliance with statutory and GAAP requirements as well as to company accounting policies. You will also oversee corporate governance, internal control, and drive process improvement.

An important aspect is to handle Investor Relations, with an ability to deliver effective communication to investors about the company’s financial performance & strategies. You will build and maintain relationships with investors, present financial results, and respond to investors, media, analysts and bankers queries.

You will work closely with cross-functional stakeholders in driving KPI reporting and analysis to support business performance and expansion plans. You will support and provide advice on financial impacts, when setting up new overseas entities, and evaluate feasibility and ROI in setting up new retail stores and/or franchise arrangement.

The successful candidate is someone hands-on, confident, highly flexible and able to work in a lean and fast paced environment.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13067357, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

• Overseeing all aspects of a construction project, including managing and monitoring daily operations
• Managing teams, coordinating work schedules, overseeing procurement, and maintaining compliance with regulations and standards
• Supervising multiple projects and maintaining quality control
• Ordering building supplies, scheduling equipment maintenance, and training new construction employee . Managing and instructing site workers, setting their schedules, and monitoring their performance

• Drafting and assisting with legal documents, legal research or legal proposal.
• Monitoring and drafting of legal updates, business development and marketing efforts, including maintaining client lists and registers, sending of legal updates , event planning abd excutivion in resepct of seminars and updating of lawyer profiles and ranking lists.
• Management of deadlines and general support for all aspects of work
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma in Law/ Legal Studies
• Minimum 2 years of working experience in similar capacity
• Good command of English (verbal and written)
• Strong interpersonal skills, positive attitude and team spirit
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment.
• IT savvy, proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

66

Salary: Up to S$3500 based on experience and last drawn (Inclusive of transportation allowances)

Working Days: 5 days across Monday - Sunday (Based on roster, no picking of off days)

Working Hours: Up to 44 hours a week

Location: Clarke Quay / Novena/ Household Visits

Contract Period: Till end of Dec 2025

Job duties:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/3715

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Job summary:

You will join the ranks and be groomed to take on leadership roles in a heartwarming team, which courageously protects and saves lives for a selfless cause. You will be involved in paramedicine policy development and projects, and lead in operations to keep Singapore safe.

Requirement:

- A Degree in any discipline
- Strong leadership and interpersonal skills
- Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9537

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Job Description

• Design, analysis and plan for Civil & Structural engineering works
• Prepare design calculations, drawings and carry out Authority submissions
• Responsible for timely submission of plans and reports to Consultant and Authorities
• To coordinate & liaise with consultant, sub-con and other trades eg M&E and architectural for projects specifications & other technical issues
• To assist in project coordination and oversee of all structural/Civil works on site and ensure all related activities are carried out as per drawings
• Attend meetings inclusive technical meetings (not withstanding to minutes down the meeting if necessary) and site walks during the construction phase of project
• Keep track of test reports, tests, ST, Green Mark scheme and constructability scheme
• Document control and compilation accordance to company ISO standard

Requirements

• Degree in Civil/Structural Engineering / Building
• 3-5 years architectural and structural coordinator experience in building construction Project
• Good knowledge of Structural specifications & requirements
• Preference will be given to those who can commence immediately

Responsibilities:

• Conduct QAQC daily checks
• Prepare monthly QAQC report for submission to Corporate QAQC Department
• Conducting monthly QAQC Training to Sub-contractors
• Issuance of QAQC Non-compliance to sub-contractors
• Attend monthly QAQC presentation and meeting at Corporate QAQC Department

Job Requirements:

• Min 5 years experience
• Min Diploma in Engineering fields
• Architectural-trained or Structural-trained work experience

Job Description & Requirements

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare tender submissions, variation orders, claims, final accounts, settlement and sub-contractor payments
• All other QS related job
• Degree / Diploma in Civil Engineering, Building or its equivalent
• 1 years and above experience as QS in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines
• Preferably with working experiences in MRT projects
• 5 days work week

Job Description:

• Attend technical meeting / site meetings with consultants and provide technical solutions
• Study drawings and coordinate architectural works with the consultants and sub-contractors to resolve any technical / site issues
• Ensure architectural works are carried out according to specifications / drawings
• Inform Project Director / Project Manager on any technical / site problems pertaining to architectural works
• Supervise the progress of architectural works on site
• Coordination of sub-contractor's architectural work and ensuring the work is on schedule

Requirements:

• Minimum Diploma in Architect or equivalent
• 5 years relevant working experience in Architectural coordination
• Excellent written and verbal communication skills

Job summary:

In crises, fire and rescue officers are in command. Because the difference between life and death depends on them making the right decisions in split seconds. This critical role requires you to have a warm heart that burns with desire to help turn disasters around.

Requirement:

- A Degree in any discipline
- Strong leadership and interpersonal skills
- Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9536

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Position: Customer Service Officer
• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• Able to train BIM modeller and drafters in company BIM standards.
• Able to setup & monitor modelling environment.
• Able to manage model schedule based on site schedule and must be aligned on the critical path of the project.
• Able to monitor BIM model & shop drawing creation and revisions.
• Able to conduct QAQC to the BIM models.
• Able to manage BIM modellers work scope & work schedule.
• Able to work closely with project team on relevant issues regarding site progress.
• Able to establish and monitor clashes with project team and in ICE sessions.
• Able to execute virtual mock-up sessions and coordination workflow.
• Able to execute simulations for 4D & 5D.

Must have interest in Massage. Must have minimium 5 years experience in foot reflexology and body massage. Need to possess some communication skills. Must be able to speak English and Mandarin.

We are looking for an experience Project Lead/Manager (Construction) in charge of project management which includes in completing the work within the time line by controlling cost budget.

The candidate should possess a diploma or degree in mechanical/electrical engineering.

Interested candidates, please send us your updatMECHANICAL ed resume by applying for the position.

All shortlisted candidates will be contacted.

Registration ID: R1766238

Mon - Fri 6 8am - 5 pm

Construction / Marine

Job Description

• Prepare tender submission, handle progress claims, variation orders and finalize project accounts
• Administration of tenders - prepare Quotation, tender and contract documents including Bill of Quantities , cost estimation, cost control and budgeting
• Taking off quantity for tender.
• Assist contract managers with other duties as required from time to time.
• Final Account Preparations Other Ad-Hoc Duties

Requirements

· Possess excellent interpersonal skills and communication skills and a leader to influence

· Efficient, Good Analytical Skills and Able to work independently.

· Diploma/Degree in Quantity Surveying or equivalent

· Possess 2-3 years of working experience in construction field, however marine construction is a plus.

· Proficient in Microsoft Office, MS Project and AutoCad

Responsibilities

• Onboarding of clients (customers & financial institutions)
• Work closely with front office on documentations required for account opening to ensure completeness
• Liaise with relevant team for the setting up of account in the system
• Maintain customer documentation both in hardcopy and imaging file
• Conduct KYC/AML/CFT checks on new client and periodical review on existing client
• Maintain and update client database, ensure data are accurately recorded in the system
• Keep abreast of regulatory, policy and procedural requirements
• Perform any other tasks assigned by superior/head of department

Requirements

• Bachelor degree/Diploma with related banking experience preferred.
• Possess positive attitude, pro-active and a team player
• Able to multitask, work under pressure and detailed oriented
• Proficient in MS Office application

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279