• Location is at Kallang Sector
• Working hours:
• Monday - Friday, 8am -6pm (8 hours),
• Alternate Saturday 8-1 pm (4 hours)
• 
  
• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Location
Near Ubi MRT

Salary
$13/h

Working Hours
Varies, please contact to find out more.

Job Scope
- Handle government hotline
- Answer queries from general public

Requirements
- Min. O levels/ Higher Nitec
- Okay with call centre environment !
- No formal interview !


WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hour: Mon-Fri, 830am-6pm

Job Purpose

• The case management officer reviews patients (inpatient and outpatient) and assess suitability for enrolment under Cardiac Rehabilitation Programme (CRP). These include assessing, coordinating and implementing care, teaching and counselling plans to help patients and their families with more complex needs to adapt to changes.

• The case management officer is also responsible for clinical practice and patient education in the nursing specialty / subspecialty.

Primary Responsibilities

• Identify patients through proactive screening daily.

• Assesses, plans, implements and evaluates, conducts counselling and teaching for patients and their families/caregiver.

• Provides patient/family information and education on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge.

• Ongoing collaboration among patient, family and a multidisciplinary team to provide valuable connections.

• Refer patients to various need or department accordingly (e.g. Dietician/ Physiotherapist/ Smoking Cessation Counsellor)

• Screen, coordinate selection and recruitment of patient into the outpatient Cardiac Rehabilitation Programme (CRP)

• Schedules outpatient Pre-Rehab Assessment Clinic follow-up appointments when appropriate

Outpatient CRP (Heart Rehab) – Clinical

• Referral can be from heart clinics, wards, self-referral, etc.

• Triage the referral, contact patient for more information, ensure correct referral to appropriate exercise rehab program with sufficient time allocation for patient’s visit to respectively physician/therapist appointment booking.

• Check and highlight clinic / CRP orientation appointment list for enrolled patients.

• Coordinate and assist in Pre-Rehab Assessment clinic and schedule Post Rehab Clinic at the end of the program with post program parameter.

• Input the information into the Rehab Clinic database

• Assume responsibility for data collection and entry into CRP database system.

• Coordinate patients’ access and treatment sequence where required for the specialty.

• Tele-care to reschedule patient’s appointment date when defaulted outpatient follow up

Outpatient CRP (Heart Rehab) – Patient Education

• Conducts nurse-led specialty education session for patients and their families.

• Plans, implements, and evaluates in-service talks and specialty training courses based on unit and individual training needs

• Ensures patient education and counselling is carried out according to established standards of care and practice using the approved teaching materials.

• Applies understanding of prevention of medico-legal issues in relation to patient education.

• Assists to review and develop patient education materials in consultation with doctors and paramedical staff.

Outpatient CRP (Heart Rehab) – Operations

• Ensure daily operations of these service points, including administrative/operational matters and partnering Clinic Manager to solve system and process problems.

• Handle purchase, work requisition processes and calling suppliers for quotation.

• Ensure sufficient supply of related educational material / stationery requisition and other equipment maintenance are maintained.

• Updates and maintains patient consultation/CRP training statistics and CRP support group.

Secondary Responsibilities

• Acts as a resource person to nurses, nurse manager / nurse clinician on matters and issues for the specialty.

• Assist and coordinate hospital educational talks and external talks / workshops / forums / seminars.

• Participates in quality improvement / research projects.

• Participates in training /quality improvement / research committees.

• Assume any additional responsibilities as assigned.

Requirements

• Min Bachelor of Nursing

• Min 2 years of clinical experience in Acute / Cardiac Nursing

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

ROLE OVERVIEW

As Managing Director of GCI Health Singapore, you are responsible for driving the continued excellence and growth of the agency, ensuring the maintenance of GCI Health’s market leadership and an ambition to continuously provide a unique client and employee experience.

You will have a hands-on approach to managing the business, which will include responsibility for strategic planning, client service excellence, new business development, operations, profitability, and team coaching and development.

Like all our leadership team members, you will also directly lead several account teams, delivering strategic and award-winning programs that exceed client expectations and objectives, and set us apart from our counterparts.

GCI Health, in Singapore and across the region, has worked hard to nurture and build a business, environment and culture we are very proud of. At GCI Health, employees at all levels are expected to foster a culture of respect, collaboration, and kindness. We strive for a culture without hierarchy and want a workplace that embodies ‘fun’ as much as it does ‘excellence’.

The Managing Director, with support from everyone in the leadership team, should continuously and proactively ensure a culture where every voice in the team is encouraged and heard, so our business continues to be one that is shaped collectively.

KEY RESPONSIBILITIES

Key responsibilities include:

• Strategic business leadership
• Client relationship management
• Business development
• People leadership
• Financial performance
• Thought leadership and advocacy
• Line management
• AI adoption

EXPERIENCE AND SKILLS REQUIRED

Key experience and skills required to perform this role are:

• A true passion for the healthcare industry, with an outstanding, in-depth knowledge of the regional Asia-Pacific healthcare environment, as well as individual market landscapes
• Experience in managing large healthcare communications accounts for blue-chip companies
• Experience managing a profitable and successful healthcare communications agency team
• Delivery of key strategic projects identified for the business/local office to drive company priorities
• An ability and successful experience in securing new business, managing the full pitch process, from lead to presentation and beyond
• Ambitious, creative, curious and energetic, with outstanding written and verbal communication skills
• Hold client service at your core, always looking for ways to improve the quality of our client services and educating the team on the same
• A team player, someone who is keen to mentor and guide staff and who will always be respectful and conscientious with co-workers
• Excellent analytical, interpersonal, organisational and cross-cultural skills
• A talented networker, with excellent industry contacts, that can be mined for new business opportunities
• Excellent client relationship builder and mentor for others
• Organised and pays close attention to detail
• Able to work under pressure and a confident communicator, including with senior stakeholders
• A clear and entrepreneurial spirit, always considering how we can further strengthen and grow our business

• Process letters and emails correspondences to customers upon request
• Attend to incoming General Hotline calls
• Manage customer enquires via livechats
• Handle customer enquiries on payment arrangement and reconnection

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

The incumbent will play an active role in the daily processing of all trade finance transactions for both import and export trade products for a portfolio of customers.

As a Processor (Maker) the key duties include:

• Handle end-to-end processing of trade finance transactions (covering both import and export products) and ensure input accuracy and turnaround time is met;
• Perform AML screening (including name screening, vessel checks, price checks, etc) and escalate to Compliance true hits/ red flags in accordance with Bank’s AML/CTF guidelines/policies;
• Housekeeping and administrative duties; Liaise with both internal and external stakeholders as necessary in performing the transactions;
• Propose process improvement as deemed fit;
• Participate in UAT and projects as assigned.

The preferred candidate must satisfy the following requirements:

• A recognized Degree
• Minimum 2 years of experience in a similar role with a bank
• Good verbal and written communication skills
• Ability to learn fast
• Ability to work independently and under time pressure

Core Responsibilities

Serviced Office Operations

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Front Office Operations

• Perform room check-ins and check-outs for guests
• Handle room reservation requests for call-in or walk-in guests
• Coordinate with housekeeping function to track and maintain accurate room status information
• Promote accommodation packages, loyalty programmes and food and services offerings to guests
• Perform cashier-related functions and guest account billing
• Handle incoming calls to address guests' requests or route calls to the relevant channels for follow-up
• Adhere to personal grooming and hygiene standards to project a professional image
• Attend to guests' enquiries and requests to address their needs
• Handle guests' concerns and feedback to ensure guest satisfaction
• Gather guest satisfaction levels and feedback on front office services for continuous improvement
• Provide feedback and ideas to improve front office operations and enhance guest experience

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

Job Purpose

The HR Officer will support the HR team in training administration and general HR operations such as maintaining HR inventory, processing routine administrative requests, and assisting various HR tasks to ensure the efficient day-to-day functioning of the HR department. The HR Officer will play an essential role in supporting employee engagement and development initiatives while ensuring accurate and timely management of HR records, resources, and communications.

We are looking for someone who is proactive, adaptable, and committed to delivering high-quality results, with a drive to explore new approaches and innovative methods to reach our shared goals. The HR officer takes pride in empowering our employees to make a meaningful impact in the community and our humanitarian organisation a career destination of choice.

Job Responsibilities

Training Administration

• Manage the day-to-day training administration matters, including but not limited to registrations, booking of venues (for in-house training), booking of hotels and air tickets (for overseas training) and administering payments.
• Track employee training participation and maintain updated training records in the HR system.
• Assist in preparing training materials, presentations, logistics and feedback forms. Manage post-training evaluation, compile training reports and statistics.
• Research and apply for training grants/funding from the relevant agencies.
• Explore and identify available training programmes that align with the needs and required skillsets of the staff in each department.
• Support the coordination of the staff induction programme.

Other Administrative Duties

• Support monthly health care related payment requests and staff pass orders.
• Manage and ensure adequate stock of staff polo shirts.Manage the requisition and distribution of vouchers and cards for employee’s birthday and special occasion recognition.
• Assist in preparing reports, presentations, and other HR communications,.
• Support the team in training and outreach activities i.e. Career Fairs, Learning Journey etc.
• Undertake any other duties, as assigned.

Job Specifications

Qualifications and Experience

• Diploma, preferably in Human Resources Management or Business Administration
• 1-2 years of experience in an HR support role would be an added advantage.

Additional Skills and Knowledge

• Strong organisational skills and attention to detail.
• Proficient in MS Office Suite (Word, Excel, PowerPoint).
• Good communication and interpersonal skills.
• Ability to manage multiple tasks effectively and meet deadlines.

Desired Behaviour

• A proactive, positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Is self-motivated, resourceful and innovative.
• Demonstrates initiative, analytical and problem solving skills.
• Good interpersonal skills, with the ability to relate well to people at all levels.
• Enjoys working with community volunteers.

Export Process

• Prepare and manage export documentation, including shipping documents, and export permits.
• Ensure accuracy and completeness of export-related paperwork.

Quality Control and Inspection:

• Ensure compliance with import standards and company requirements
• Checking of HAWB Labels, seal numbers, import documentation

Customs Compliance:

• Coordinate with customs brokers or authorities to ensure compliance with import regulations and procedures.
• Stay updated on changes in import laws and tariffs to facilitate smooth customs clearance.

Customer Relationship Management:

• Address inquiries, resolve issues, and provide assistance to ensure internal and external customer satisfaction.

Logistics Coordination:

• Organize and manage logistics for the importation process, including shipping, transportation, and warehousing arrangements.
• Liaise with internal & external service providers to ensure timely delivery.

Record-Keeping and Reporting:

• Maintain accurate records of import transactions, shipping documents, customs declarations, and temporary import shipments into the NG system

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Salary: up to $3000

Duration: 1 Year renewable

Location: Sembawang

Working Hours: 5.5 days / wk

Occasionally may need to work on Sunday for events and will be compensated with a day off

Job Scope:

• Educating children and families to understand the importance of preventive health ---Developmental screening and Vaccinations.
• Screening children and families to provide support in navigating social-health systems.
• Providing education to patients on Health information.
• Publicizing mother-child dad and parenting programmes to children and families.

Requirement:

• Able to engage and communicate well with people
• Persuasive in promoting health screenings and healthy lifestyles
• Proactive and self-motivated
• Good interpersonal skills
• Proficient in Microsoft Office applications

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The Talent

• Degree holder with a major in banking/finance
• Capable of effectively working under pressure and meeting tight deadlines
• Able to communicate effectively (verbal & written) with internal and external stakeholders
• Has an eye for details and is meticulous

The Job

• Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers
• Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting
• Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders
• Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors
• Perform due diligence on investors such as KYC, AML, name screening checks

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• All shortlisted candidates will be contacted

Location: Kent Ridge

Working Hour: Mon-Fri, 830am-6pm

Job Scope:

• Identify patients through proactive screening daily.

• Assesses, plans, implements and evaluates, conducts counselling and teaching for patients and their families/caregiver.

• Provides patient/family information and education on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge.

• Ongoing collaboration among patient, family and a multidisciplinary team to provide valuable connections.

• Refer patients to various need or department accordingly (e.g. Dietician/ Physiotherapist/ Smoking Cessation Counsellor)

• Screen, coordinate selection and recruitment of patient into the outpatient Cardiac Rehabilitation Programme (CRP)

• Schedules outpatient Pre-Rehab Assessment Clinic follow-up appointments when appropriate

• Referral can be from heart clinics, wards, self-referral, etc.

• Triage the referral, contact patient for more information, ensure correct referral to appropriate exercise rehab program with sufficient time allocation for patient’s visit to respectively physician/therapist appointment booking.

• Check and highlight clinic / CRP orientation appointment list for enrolled patients.

• Coordinate and assist in Pre-Rehab Assessment clinic and schedule Post Rehab Clinic at the end of the program with post program parameter.

• Input the information into the Rehab Clinic database

• Assume responsibility for data collection and entry into CRP database system.

• Coordinate patients’ access and treatment sequence where required for the specialty.

• Tele-care to reschedule patient’s appointment date when defaulted outpatient follow up

• Plans, implements, and evaluates in-service talks and specialty training courses based on unit and individual training needs

• Ensures patient education and counselling is carried out according to established standards of care and practice using the approved teaching materials.

• Applies understanding of prevention of medico-legal issues in relation to patient education.

• Assists to review and develop patient education materials in consultation with doctors and paramedical staff.

Job Requirements:

• Min. Degree in nursing

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

As a Business partners welcome

Job Summary:

We are looking for an experienced and proactive Beauty outlet Manager to lead our beauty retail operations. The ideal candidate will oversee the daily functions of the shop, manage the staff, ensure the highest level of customer service, and implement sales and marketing strategies to drive revenue growth. The role also requires training staff, handling customer service issues, managing stock, and ensuring quality control standards are met.

Key Responsibilities:

Sales & Customer Engagement:

• Meet identified prospects, give expert advice, and promote available products.
• Organize formal presentations, seminars, and other marketing opportunities to enhance brand visibility.
• Manage customer transactions and continuously work to improve customer service.
• Create proposal documents, presentation materials, and sales tools to support marketing initiatives.
• Prepare and implement sales forecasts, monitoring expenses, budgets, sales figures, and profitability.
• Monitor competitor activity and adjust strategies to maintain a competitive edge.
• Plan and execute promotions, ensuring that all sales targets are met or exceeded.

Staff Management & Training:

• Supervise and support the sales executives, ensuring they meet individual goals and provide excellent customer service.
• Identify, implement, and document training for staff, including new hires.
• Prepare weekly reports on customer activities and staff performance.
• Train staff in product knowledge, equipment use, and treatment procedures.
• Provide feedback and implement tests on product and equipment use for quality control.

Beauty Advisor Responsibilities:

• Consult with clients to assess their skincare needs and recommend suitable products and treatments.
• Respond to customer questions and complaints, ensuring issues are resolved promptly.
• Perform services such as facials and body therapy, using equipment like MIR, CPL, Oxygen equipment, and other tools.
• Design and maintain attractive displays, manage store events, and monitor inventory levels.
• Handle administrative tasks such as ordering stock and managing customer relationships through follow-up communication.
• Sale or Hand on service to customers, facial, Body therapy with or with equipment like: MIR, CPL, Oxygen equipment and other all equipment in outlet.

Health & Quality Control:

• Ensure quality control for customer service and treatment results.
• Supervise beauticians and prepare weekly reports on customer satisfaction and treatment efficacy.
• Monitor sales targets and ensure they are met each month.
• Attend product development meetings to stay updated on new treatments and products.
• Check before and after photos of customers and prepare presentations on treatment results.

Product Trainer Responsibilities:

• Manage product training sessions, ensuring a minimum of 4 hours per month.
• Implement tests and assessments on products, equipment, and treatment processes for staff.
• Prepare and update training reports on field activity and prospects.
• Monitor the use of products in the salon and ensure stock levels are adequate.
• Train staff on equipment use, customer handling, and treatment procedures.

Customer Service & Marketing Assistance:

• Manage after-sales service calls to customers, ensuring follow-up within 3 days of their visit.
• Oversee daily calls to confirm appointments and aim for full booking schedules.
• Report daily sales and stock updates to management.
• Assist in trade shows, roadshows, and other promotional events, ensuring staff are trained for on-site sales.

Qualifications:

• Proven experience in beauty retail management, preferably in skincare or cosmetics.
• Extensive knowledge of beauty trends, skincare products, and services.
• Excellent customer service, communication, and leadership skills.
• Ability to manage budgets, sales targets, and profitability.
• Strong organizational and problem-solving skills.
• Experience in training staff and implementing quality control measures.
• A passion for the beauty industry with a friendly and professional appearance.

Location: Macpherson

Working days/hours:

Mon - Fri : 8.30am-5pm

Sat : 8.30am-1.00pm

Job Description:

* Provide immediate response to client’s enquiries and concerns over the phone

* Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

* Resolve discrepancies in reports by consulting with other staff

* Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

* Pursue referenced test result to satisfy client needs and requests

* Print, prepare and distribute patient reports for delivery

* Perform data entry role when scheduled/assigned

* Assist with other database building activities when necessary

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: up to $4500 (+ 1 month completion bonus)

Duration: 1 year

Location: Raffles Palce

Working Hours: Monday - Fri 9am to 6pm

Job summary: Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries

Details:

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned

Requirements:

• Minimum Diploma/Degree in Business Admin/Management or related
• Relevant experience in customer service, operational knowledge in financial institute would be advantageous

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

As the Family Support Officer, you will be responsible to implement initiatives to strengthen attendance and social support for children and their families. This includes monitoring and analysing attendance records and other data to identify those requiring more support, engaging and building strong rapport with the parents, and working closely with them to identify and overcome barriers to improving attendance. You are to also work closely with various Social Service Agencies to ensure the children and their families receive the social support required.

Job Role & Responsibilities

• Carry out regular and effective engagements with parents:To plan ahead engagement strategies and carry out engagements with parents of identified children. You are to also assist the parents in carrying out action plans to overcome barriers to regular school attendance, working with the preschool teachers and other community agencies where useful. To propose and work closely with other departments on the development of necessary materials and resources to support preschool attendance, parenting and provide better social support to children.
  
• Case management and monitoring:To keep track of progress of all cases, reviewing and calibrating strategies in working with parents for better school attendance. To adopt a systems approach in identifying barriers to better school attendance, and work closely with the teachers and other community agencies to address them. To refer and/or work closely with other Social Support Agencies to ensure the children and their family receive the social support needed.
  
• To work closely with community agencies:To work closely with community and Social Service Agencies to provide holistic social support to children and their families in the course of working with them to improve school attendance.
  
• Data management and Reporting:To regularly monitor attendance records of children in E-Bridge centres and identify children for close follow up and case management to improve attendance. To prepare regular reports of cases and attendance tracking for discussions with supervisor and management. To support the department in meeting any reporting, service delivery requirements and submission of progress reports.
  
• Reviewing of initiatives and strategies to support the learning and social needs of children:To support the department in regular reviews of programmes, initiatives and strategies to ensure the learning and social needs of children. To assist in the implementation of new programmes and initiatives.
  

Job Requirements

• Diploma/degree in Social Work with minimum two years of experience working with families in a social community setting/preschool;
• Preferably be registered as a member with the Singapore Association of Social Workers

Salary: $2400 (+1 month completion bonus)

Duration: 1 year

Location: Bendemeer

Working Hours: Monday - Fri 9am to 6pm (might need to work on Saturdays if needed for events)

Job Description:

1. Customer Service

• Engage with patients and non-patients through various channels, including phone calls, in-person interactions, and events.
• Manage incoming calls and provide accurate information to inquiries.
• Distribute promotional materials (e.g., flyers) at clinics, hospitals, and roadshows.

2. Administration & Operations Support

• Assist with ad-hoc administrative tasks, including data entry, filing, and document management.
• Collaborate with team members on various operational projects to improve efficiency and service delivery.
• Perform other duties as assigned by management to support the overall function of the organization.

Requirements:

Minimum Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Location: Orchard

Working days/hours:

Mondays - Sundays, any 5 days

8:30am - 6pm

Job scope:

- To visit newly admitted patients and to ensure patient’s confidentiality at all times.

- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

- To be able to provide service recovery for potential feedback/ complaints that are addressed

- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

- Escalate crucial issues to Service Executive if beyond scope for service recovery

- Report and track patients whom service recovery has been provided to

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diplomain any discipline

- Able to start in December or on short notice

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Will be activated by health screening projects - Islandwide

Location: Depending on the health screening site required

Working Hours: Mostly AM, sometimes require for PM

AM can start 730am/8am/10am (depends)

Pay: $25/hr

• Locations will be assigned based on the various health screening projects.

You must be open to traveling to various site locations.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)