COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Liaise with the TSUs host organization to establish the TSU IT infrastructure and manage the procurement, configuration, maintenance, and modernization of its IT infrastructure components.
• Provide system administration support for all platforms, including PC, Mac, and Linux systems and ensure the smooth functioning and security of IT systems, addressing any technical issues that may arise.
• Set up and maintain electronic databases relevant to the activities of Working Group II and ensure the integrity and security of these databases.
• Establish and maintain procedures for data backup and security to safeguard critical information and implement measures to protect data from loss or unauthorized access.
• Manage platforms and mechanisms that support collaborative drafting of reports and figures by author teams and facilitate the submission of nominations and review comments by experts and governments.
• Develop and maintain an author portal with tools to assist in the assessment process and provide technical support for authors engaged in the drafting and review of reports.
• Develop and maintain the Working Group II pages of the IPCC website, including microsites for specific reports.
• Provide IT support during international meetings and sessions of the IPCC Working Group II and ensure that technological requirements for meetings are met, and technical issues are promptly addressed.
• Support the curation of data products from Working Group II reports in collaboration with the Task Group on Data and the IPCC Data Distribution Centre.

• Degree in computer sciences, information technology or a related field; with at least 5 years of relevant work experience after conferment of first degree.
• Experience in the system administration of local networks with the highest security requirements;
• System knowledge of PC, Macintosh, networks, mail and web servers, and backup systems;
• Experience with website development and maintenance;
• developing databases;
• working in a multi-cultural team.
• Excellent oral and written English at the technical level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Design and engineering of Mechanical and Electrical Services for Building Services.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Relevant degree in Mechanical Engineering and recognized by PEB, Singapore.
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Candidates from the same industry will be highly preferred

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Talent Angels is one of the biggest Healthcare recruitment company in Singapore. We are currently developing our team and welcome you to apply for our Recruitment admin position.

Description:

• Apply Workpass permit.
• Assist in managing recruitment database in structured and orderly manner.
• Assist in planning for recruitment fairs/events.
• Understand job description and requirements of available job positions.

Requirements:

• CEI certification
• Minimum 2 years of experience in HR and administration
• Knowledge in staffing techniques and labour regulations

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Base on drawing Estimating material, labour, or construction costs for budget preparation.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Comply with all rules and regulations related to safety & COP.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Diploma in Electrical Engineering or related field
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Experience in Tendering and Estimation is a MUST
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Registered LEW would be an added advantage
• Understanding of electrical engineering codes and safety standards
• Candidates from the same industry will be highly preferred

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Talent Angels is one of the biggest Healthcare recruitment company in Singapore. We are currently developing our team and welcome you to apply for our Recruitment admin position.

Description:

• Apply Workpass permit.
• Assist in managing recruitment database in structured and orderly manner.
• Assist in planning for recruitment fairs/events.
• Understand job description and requirements of available job positions.

Requirements:

• CEI certification
• Minimum 2 years of experience in HR and administration
• Knowledge in staffing techniques and labour regulations

Summary

Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel.

Job Responsibilities

· Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge

· Assist guests with check-in and check-out, and other cashiering duties

· Register guests and assigns rooms according to their reservation confirmation

· Work towards maximising room revenue by upselling higher room categories to guests whenever possible

· Maintain the privacy of all guests by ensuring their details are kept strictly confidential

· Understand all room types and work with Housekeeping to manage room status effectively

· Adhere to proper credit matters and cash handling policies and procedures

· Understand the usage of internal communication logs to communicate effectively with other colleagues

· Assist to perform Executive Lounge and Concierge duties whenever required

· Provide warm welcome and fond farewell in accordance to hotel standards and SOPs

· Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions

· Be familiar with hotel products and services and recommend to guests accordingly

· Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby

· Maintain complete knowledge of all hotel products and services

· Maintain the cleanliness and neatness of the Front Office areas

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel

· Attend all briefings, meetings and trainings as assigned by management

· Perform other reasonable duties as assigned by the management

Qualifications / Experience

· Secondary / High school education

· Good reading and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· No experience is required, training will be provided

· Good communication and customer contact skills

· Service oriented with an eye for details

· Ability to work effectively and contribute in a team

· Self-motivated and energetic

· Must be well-presented and professionally groomed at all times

DUTIES & RESPONSIBILITIES:

1. Researching and identifying potential suppliers or vendors

2. Evaluating supplier bids and proposals and negotiating contracts and prices

3. Maintaining and updating procurement records and documentation

4. Managing inventory levels and ensuring timely delivery of goods and services

5. Monitoring vendor performance and addressing any issues or concerns

6. Developing and implementing procurement policies and procedures

7. Ensuring compliance with relevant laws and regulations

8. Collaborating with other departments and stakeholders to identify and meet procurement needs

9. Providing guidance and support to other team members involved in procurement activities.

REQUIREMENTS:

1. Diploma degree in business, supply chain management, or a related field.

2. 2 years of experience in procurement

3. Experience with procurement software and tools including GeBIZ

4. Strong analytical, problem-solving skills and meticulous

5. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.

6. Knowledge of procurement regulations, policies, and procedures.

7. Experience with procurement software and tools.

Responsibilities:

• Carry out site surveys and liaise with premise owners and contractors to set up charging stations island-wide
• Plan and implement projects in accordance to guidelines and schedules
• Perform supervisory work at worksites to ascertain safe work conditions and work progression
• Assist engineers to commission electric vehicle charging stations
• Attend to customers’ enquiries
• Perform occasional works after office hours for shutdown activities
• Any other duties and responsibilities as assigned

Requirement:
· Relevant Diploma in an Engineering field
· Minimum 1-2 years relevant working experience
· Possess a valid driving licence

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Purpose

· You will be helping students make better and more informed decisions about their lives after school through the experiences they receive in the BeyondClassrooms programme and the guidance from the GESS Alumni Network.

· The alumni and external relations officer executes programming, membership and communications to increase the involvement and engagement of alumni, students and the general community.

· This role supports the school’s outreach and partnership efforts with international and Singaporean organisations and community.

· The role will assist in the administration and management of the school’s flagship BeyondClassrooms programme.

Key Accountabilities

Alumni Management

· Accurately maintain the alumni records.

· Ownership of the annual alumni plan.

· Be the first point of contact for membership enquiries and answer all queries in a responsive and professional manner.

· Actively alumni membership and engagement.

· Produce and maintain collateral, communication, newsletters and portal pages.

· Proactively seek alumni success stories and newsworthy articles for publication.

· Seek alumni for talks, presentations, mentoring and workshops.

· Plan and manage alumni events.

· Engage stakeholders and partners for alumni portal job postings.

· Conduct campus tours for alumni and Friends of GESS.

· Track and analyse engagement metrics to assess the effectiveness of activities.

Partnership Management

· Assist the head of external relations with partner management and administrative tasks.

· Cultivate and maintain positive relationships with existing partners.

· Monitor partners and feedback on any potential problems or risks.

· Contribute to the development of promotional activities for partnership initiatives.

· Engage with internal and external stakeholders to identify opportunities for collaboration and partnership.

· Report on partner and BeyondClassroom activities.

· Assist with events.

Reporting and other coordination tasks

· Produce a monthly alumni report.

· Generate ad hoc reports for assigned alumni and partnership portfolios.

Other tasks/ad hoc projects

· Supervisionofvideoandphotographyeventsrelatedtoalumniorotherassigned projects.

· Ad hoc publications and research.

· Tasks as assigned by the line manager.

Technical and Soft Skills

· Excellent CRM and Microsoft Office skills

· Excellent project management and organisational skills

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse and international community

· Professional demeanour and strong ethics

· Proficient in written and spoken English

Knowledge and Experience

· Bachelor's degree in business, marketing, communications, or a related field

· Proven experience in partnership development, relationship management, or a similar role

· Experience in managing diverse stakeholders

· Able to effectively write newsletters, publications or professional social media content

Job Description：

• Edit, update or change the employee records and their relevant paperwork.
• Timely maintenance of HR Databases while adding additional relevant information, including sick leaves, paid leaves, days off, vacations, etc.
• Administer employee benefit programs and address benefit-related inquiries.
• Prepare reports and presentations on HR-related metrics

Qualifications and Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in human resources and administrative roles.
• Excellent interpersonal and communication skills.
• Strong organizational and time-management abilities.
• Strong adapbility to the working environment and company culture.

Job Description

1. Project management of building construction projects.

2. Oversee end to end building construction process.

3. Responsible for all site implementations and completion that meets management set targets and client’s expectations, and compliance to authorities’ regulations.

4. Responsible for project planning, cost control and project documentation.

5. Provide direction in construction planning, coordinate works with sub- contractors, Client and Consultants to ensure overall construction progress based on the schedule of works.

6. Ensure timely and smooth progress of works.

7. Ensure quality of works is achieved, safety and environmental regulations are met.

8. Lead a team of project staff.

Job requirements:

1. Minimum N Level or GCE O Level with a minimum of 3 years of relevant working experience in construction firm and or Civil Engineering.

2. Self-motivated and able to work independently in a fast-paced environment.

3. Demonstrated experience in building construction project management relating to all operational and administration procedures.

4. Class 3 driving license.

Responsibilities

Managing a team of technical supervisors on site to ensure that all works comply fully with regulatory and client's requirements

• Work closely with Professional Engineers, regulatory authorities and contractors to provide planning, design and supervision leadership not only to solve site problems, but also to ensure timely completion of the projects

• Responsible for implementing and sustaining the site supervision quality & safety assurance system

• Carry out supervision of structural & geotechnical works by identifying any non-conformity of contractor's works on site

• Understand drawings & contract documents in carrying out the works

• Implement the site supervision quality and safety assurance system

• To carry out regular site checks on contractor & ensure compliance with health and work safety in accordance with MOM regulation

• Attend site progress and technical meetings with the project team and Client to resolve site and technical issues

• Ensure that proper site documentation for ongoing works, site meetings, safety records, method statements, shop drawings, as built submissions etc., are well managed

Requirements

• Degree in C&S Engineering from a University accredited by the Professional Engineers Board, Singapore

• Must be accredited as a Resident Engineer with BCA/IES/ACES

• Min. 5 to 8 years’ site working experience in Singapore for civil engineering, pavement & ground improvement project working experience would be advantage point

• Working experience in road, drain, earthwork, retaining wall, building and airfield construction would be preferable

• Strong knowledge of C&S details, working drawings, shop drawings and C&S construction method

• Strong knowledge of LTA, PUB, NParks and BCA requirements and regulation for construction.

• Good supervisory and leadership skills

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Full Time/ Part-Time Patient Service Officer (TCM Clinic)

Job scope and responsibilities:

· Attend to patients and perform front-desk reception duties such as patient registration, appointment making, billing, etc.

· Administrative duties such as insurance claims, etc.

· Herbal medication dispensing, packing and stock taking.

· Assist TCM Physician during consultations if required.

· Maintenance of hygiene and cleanliness of clinic.

· Any other duties as required.

Requirements

· Experience in healthcare setting would be an advantage.

· Good interpersonal and communication skills.

· Good customer-service mindset.

· 5.5 day work week (may include evening sessions and/or weekends) [Part-Time Option available]

· Bilingual verbal and written communications.

If you are focused, work well in a team and is willing to work hard, we believe you can benefit a lot from joining our clinic.

Send your CV or resume to [email protected] to apply today. We regret that only shortlisted candidates will be notified.

Job Responsibilities:

- Assist and support Project Manager in the project administrative duties/ deliverables

- Manages the administrative aspects of a construction project

- Communicate and work closely with customers, sub-contractors, 3rd Party service providers.

- Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery

- Required to do site visit with project manager

Job requirement:

- Diploma in building, Facilities management, civil engineering or equivalent certification preferred

- Minimum 1 year of relevant working experience in Project Administration for construction, design or building industry or property / facility management.

- Should be highly driven and independent; possess strong analytical, communication and interpersonal skills.

- Knowledge in Auto-cad is an added advantage

Occasional half day work on Saturday is required (on an average of once in 3 months’ time)

Responsibilities:

• Provide strong administration support to cleaning operations team
• Timely data updates and transactions
• Filing, maintaining and updating of administrative / maintenance/projects records.
• Administrative support including calls, faxes and emails.
• Other administrative duties as assigned.

Requirements:

• Experience in the cleaning/ estate management and facilities management will be an added advantage.
• Outstanding communication and interpersonal abilities
• Excellent organizational skills
• Familiarity with office management procedures
• Excellent knowledge of MS Office
• Candidate must possess at least a Diploma

RESPONSIBILITIES

• To be able to read and understand drawings to take measurements and prepare/ build up Bill of Quantities with priced rates.
• To be able to prepare documents and send request for relevant quotations.
• To be able to compare, analyse and evaluate received quotations.
• To be able to prepare monthly progress claim with necessary supporting documents.
• To be able to identify and prepare variations for on going projects.
• To be able to prepare and justify sub contractors progressive payments.
• To be able to liasie and follow up with Cilent's representative/ Suppliers and Subcontractors.

REQUIREMENTS

• Preferably 3 to 4 years of working experience in the construction industry.
• A team player who is able to work independently with minmum supervision.
• Has to take responsibility in your work. And must be able to communicate through written and verbal channels.
• Proficient in MS Office skills, particularly in Excel.

OTHERS

• With or without Degree/ Diploma in Quantity Surveying/Civil are welcomed.
• Anyone with a positive attitude who is keen and willing to learn are welcomed.
• Meticulous, proactive and communicate when in doubt.
• Supervisor/ Coordinator/ Engineer with site experience are welcome to apply.

• Calls potential customers to sell [products or services.]
• Shares the selling points for the [products or services.]
• Answers questions about the [products or services.]
• Recommends [products or services] based on their needs.
• Completes orders and notifies the appropriate department.
• Takes detailed call notes and records any feedback.
• Keeps contact and financial information confidential.
• Uses popular telemarketing software.
• Meets or exceeds quarterly sales goals.

- responsible for stocks purchases from local and overseas suppliers, including other office and warehouse miscellaneous purchases

- sale and cost price negotiation with B2B customers and suppliers

- plan and prepare staff work schedule and goods delivery schedule

- liaise with freight forwarders on goods clearance at ports

- invoicing of B2B customers

- design sale mechanics for store and outlets

- provide back end POS machine technical support to retail advisers

- verify real time sales receipts from online payment from customers

- prepare cash payments, cheque payments and online bank payments

- prepare monthly sales reports for stores, outlets, online and B2B customers

- assist in salary and commission calculation

- assist in any ad-hoc projects undertaken by the company

ROLE RESPONSIBILITIES

• Operates, maintains and safeguards the technical assets of the club, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities
• Sets up, maintain, and operate lighting and sound systems for acts, and other productions and projects; assists guest designers and artist
• Attends technical Week rehearsals
• Performs preventive maintenance on equipment
• Maintains inventory and orders specialized supplies
• Attends technical Week rehearsals, in order to supervise and assist in the technical aspects of the mounting the show
• Monitors the condition of equipment including lighting, sound, and rigging equipment
• Sets up, maintain, and operate lighting and sound systems for acts, and other productions and projects; assists guest designers and artist with technical matters

ROLE REQUIREMENTS

• Experience in professional audio products, basic electrical work, stage lighting and mechanics
• Experience in installation projects with knowledge in lighting, sound, video and staging
• Planning and maintenance of AVL system

Our tuition centre is looking for an administrative executive who can perform the following tasks:

1. Customer enquiries and sales matters.

2. Attendance matters.

3. Lesson scheduling matters.

4. Payment matters.

5. Marketing matters.

6. Logistic matters.

Must be:

1. IT Saavy- possess basic knowledge of using computer, zoom

2. Proficient in written and spoken English & Mandarin

3. Team Player

Candidates with administrative related working experience preferred. Training will be provided.

Location: Near Choa Chu Kang MRT

Rates: $3600/month

Working hours: Mon-Thurs 2-10pm. Saturday 8.30am-4.30pm

Whatsapp Simon at 90625285 and drop me your resume.

Welcome to LEADBUILD CONSTRUCTION PTE LTD (LBC), at the crossroads of innovation and craftsmanship in construction. We specialize in transforming dreams into lasting structures with artistic precision. Join us in creating masterpieces as we strive to be leaders in sustainable, smart building practices.

RESPONSIBILITIES:

• Handle full sets of accounts including data entry into the accounting system.
• AP duties include verifying vendor invoices with supporting documents and issuing payments.
• AR duties include monitoring aging reports, sending Statement of Accounts, following up on outstanding debts, and recording incoming payments.
• Handle funding claims and audit support.
• Handle bank reconciliation and manage cash book and GST filing preparation.
• Ensure compliance with internal controls, policies, and processes for accounting & finance functions.
• Liaising with Operations and external vendors on key accounting-related matters.
• Cross-functional support on ad hoc reports and/or accounting matters.
• Any other ad-hoc duties related to administrative work.

REQUIREMENTS:

• Professional qualifications, Diploma and/or Degree in Accountancy or equivalent.
• Minimum with 3-5 Years of experience in accounting/ finance, with construction accounts management is a plus.
• Possess a willing-to-learn and proactive attitude.
• Good communication and interpersonal skills.
• 5 days work week

Let's Build Tomorrow, Today!

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Min 2 Years relevant working experiences
• Willingness to work in non-climate-controlled conditions (heat, cold, outdoors)
• Ability to lift heavy materials and equipment
• Excellent customer service skills.
• experience