Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities

• Prepare bill of quantity for tendering of subcontract packages including sourcing of subcontractors/suppliers
• Handle contract negotiation with subcontractors/suppliers and prepare Subcontract Agreement
• Handle cost monitoring, adherence to contract specifications and drawings
• Prepare payment certificates of subcontractors
• Evaluate and negotiate revisions, changes and additions to contractual agreement with subcontractors
• Prepare variation orders and recouncile with the client's Quantity Surveyors in accordance to the contract agreement
• Prepare monthly progess claim to client and assist in preparation of cashflow forecast for submission to client
• Coordinate changes in plans with Design Team and review the potential variation claims to client

Requirements

• Diploma / Degree in Building / Quantity Surveying/ Civil / Structural Engineering
• Minimum 6 years of local working experience in Construction Industry
• A good team player with good initiative and positive work attitude
• Able to work independently with minimum supervision

We are an established import/export & courier company (located in the east), currently expanding & offering rewarding careers to potential candidates to join us immediately as Air Operations Officer:

To be responsible for managing the full import process for a shipment for specified accounts, from start to finish.

To liaise with overseas offices, partners and agents. To assist in the smooth running of operations for the department.

Responsibilities

- To ensure compliance with the customs regulations of Singapore

- To manage goods for assigned accounts; from charging, costing and arranging movement of goods & consignments.

- Proving rates/ billing info on shipments.

• Prepare and review documentation for Customs compliance and other governmental entities.
• Data Entry for shipping and freight manifests.
• Manage customer requests via phone and email.
• Maintain professional demeanor with internal and external customers.

Requirements

Requirements

· Must possess at least Sec/GCE 'O'/Diploma in administration, business management or any related field.

· Conversant in Mandarin and English (is a must to liaise with China customers).

· At least 1-2 years’ experience in similar industry preferred.

Job Description:

• Responsible for planning, implementing and overseeing safety-related issues at the PPVC Fit-Out Factory
• Ensure all works adhere to safety rules and safe work practices as well as safety legislation
• Liaise with different departments on all safety and health matters
• Identify any situation that is potentially unsafe and/or hazardous in nature, feedback to Manager and team, investigate and recommend any corrective actions
• Oversee and direct the entire process of safety analysis including any accident investigation
• Responsible for keeping records of safety-related matters and recommendation/administration of corrective measures at the site
• Assist the Manager to perform evaluation of safety policies, methods, and programs
• Organizes safety training for employees

Requirements:

• Holding Certificate in WSH Coordinator Course/ Building Construction Supervisors Safety Course and/or any Relevant Safety Certificates from any approved institutions will be preferred.
• At least 1-3 years of relevant working experience
• Good interpersonal skills.
• Ability to work under pressure in a fast paced environment
• Location: Tuas
• 6 days work week

Job Responsibilities:

• Identify project design hazards, construction risks and constructability issues.
• Develop corresponding mitigation measures together with the project team.
• Chair regular risk mitigation meetings and training with clients and internal parties.
• Advise management on alternative safer and higher productivity construction methodologies.
• Review method statements and risk assessments for safety and construction compliance.
• Attend meetings related to construction progress, risks, etc.
• Review of Risk Assessments.
• Any other duties as assigned by the Managements.

Job Requirements:

• Diploma/Degree in Workplace Health and Safety or equivalent.
• Minimum 10 years relevant experience (tunnel structure, viaduct structure etc.) in the design (min. 5 years in design which includes contributions to designs, writing specifications) and the supervision of the construction of structures
• Completed Design for Safety (DfS) for Professional Course.
• Possess excellent leadership, planning, good management skills, interpersonal communication and negotiation skills.
• Working location: Tampines.
• 6 days work week.

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Job Responsibilities

• To carry out supervisory roles in day-to-day PPVC Fit-Out Factory activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction & M&E work is carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of M&E works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily PPVC Fit-Out Factory records of manpower, materials usage, and works status.
• Attends all necessary M&E work progress meetings, internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.

Job Requirement

• Possess relevant core trade certification, BCSS, CSOC, etc highly preferred.
• Minimum 3 years of M&E Supervisory experience.
• Good verbal and written communication skill.
• 6 days work week.
• Location: Tuas

Job Description:

• Report to the Construction Manager/Project Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Coordinate all submissions
• Produce weekly site progress reports and necessary submissions
• Attend meetings, and conduct site inspections on work progress to ensure quality control by authority requirements.

Job Requirement：

• Degree in Civil Engineering or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Experience in reinforced concrete building and architectural design is an advantage
• Able to work well under pressure
• Independent with good communication skills
• Good organizational and planning skills
• Effective communication, coordination skills and teamwork
• Able to work 6 working days
• Able to work overtime/shift rotation

Position Overview

We are seeking a dynamic and strategic Chief Commercial Officer (CCO) to lead and drive all aspects of sales and marketing processes, ensuring sales team effectiveness, and fostering business growth beyond Goodpack's core markets. The CCO will play a pivotal role in executing the company's growth plan, focusing on expanding into new verticals while enhancing the share and profitability of our core business.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies aligned with the company's overall business objectives.
• Drive initiatives to penetrate new verticals and diversify the business portfolio.
• Collaborate with cross-functional teams to ensure alignment and synergy across sales, marketing, and business development efforts.
• Work closely with Business Directors and Regional Presidents to build and lead a high-performing sales organization.
• Define and implement sales structures that support the company's growth objectives, with a focus on the redeployment of the sales force to meet evolving business needs.
• Foster a culture of continuous improvement and skill development within the sales team.
• Business Growth:
• Set and achieve top-line revenue growth targets, considering the long-term value creation for the company.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities and potential risks.
• Collaborate with the sales organization to ensure a customer-centric approach and effective resolution of customer issues.
• Identify and establish strategic partnerships that contribute to the overall growth and success of the company.
• Negotiate and manage relationships with key partners to maximize mutual benefits.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Proven experience in a senior leadership role with a focus on sales, marketing, and business development.
• Demonstrated success in driving sales growth and expanding into new markets.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Experience in a global business environment is highly desirable.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Job Description :

• Responsible for design finalization and shop drawings production/material submission for all the facades
• Coordination with specialized sub-contractors, clients, and facade consultants
• Review, coordination, and management of interfaces with other trades
• Facade design and installation management
• Coordinate design drawings with consultants to comply with the requirements of the authorities
• Review project specifications, technical clarifications, and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, and sub-con on technical matters
• Ensure all submission of detailed drawings, materials, and mock-ups for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to ensure standards
• Coordinate with other departments and engineers to manage and resolve clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on-site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo, and shop drawings submission and submittal review comments from consultants

Job Requirement :

• Bachelor in Architecture / Civil Engineering or equivalent
• Working Location: Jurong East
• Able to commit 6 working days
• Minimum 3 years of Facade experience in Singapore's Main Contractor firm
• Preferable Experience in high-rise facade

• Monitor Site Activities: Oversee and supervise ongoing activities at the construction site.
• Coordinate with Teams: Work with various teams, subcontractors, and workers to ensure smooth operations.
• Ensure Compliance: Ensure work aligns with plans, regulations, and safety standards.
• Inspect Work Quality: Regularly inspect workmanship and materials for quality assurance.
• Report and Document: Maintain records, report progress, and document any issues or discrepancies.
• Address Challenges: Resolve day-to-day issues and provide solutions as they arise on-site.
• Safety Oversight: Enforce safety protocols and ensure a safe working environment for all personnel.
• Communication: Facilitate communication between different teams and relay information to higher management as needed.

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 5 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location : Jurong East

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized
• Meticulous, detail-oriented, independent, and accountable
• Good communication skills required to liaise with internal and external parties.

Job Description

You will be a member of the Group Information Security Team (Infosec) responsible for ensuring that readiness in compliance to PCI DSS and MAS TRMG for SIA group. This role is required to create, maintain and run PCI DSS and TRMG compliance program, and monitor business activities to assure the organization maintains its PCI compliance and TRMG certification.

Key Responsibilities:

•Understand the SIA’s business and the reliance on credit card payments/transactions

•Develop, maintain and execute an assurance program that ensure full compliance to PCI DSS and other card payment certifications

•Keep up with new developments in PCI DSS and TRMG and other related information security standards (e.g. ISO/IEC 27001, SOC 2 Type II) and assess the impact of such changes on organization.

•Work with respective Businesses to align operations and safeguards for the protection of payment information.

•Project manage and driving individual program priorities, deadlines and deliverables with stakeholders.

•Recommend and drive improvements to operations, processes and activities to ensure PCI DSS and TRMG compliance for the organisation.

•Keep up to date on emerging security threats and vulnerabilities for SIA Group.

•Define scope and review the results of security tests, reviews and audits to ensure PCI DSS and TRMG assurances are achieved

•Provide security consultancy, technical guidance, expertise, solutioning and education on PCI DSS compliance matters.

•Assess and recommend amendments in the Group policy to align PCI DSS and TRMG controls D1:E2

•Provide advisory and consultancy on Infosec improvements

•This is an individual contributor role.

•Any relevant ad-hoc information Security duties

Requirements

•Degree in IT or related fields, with at least 4 years in similar space

•Professional experience as IT audit, project management, ISO27001 preferred.

•Related professional certifications in Infosec (CISSP, CISA) and auditing preferred.

•Good practical understanding of other international security standards ISO27001, NIST, SOC 2 Type II.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques (design and coding).

•Strong understanding of networking, data security principles, system and application security

•Strong oral, written, and inter-personal skills. Able to communicate at all levels.

•Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Conduct routine check on hygiene audit to improve and maintain good personal and food hygiene, safety and housekeeping standards of our production kitchen and F&B Partners.
• Pest control and cleanliness inspection and co-ordinate pest control and cleaning contractor service schedule.
• Work closely with Chief Culinary Officer for pest control, suppliers, food safety committee, F&B partners and recommend corrective measures to all food and hygiene related matters.
• Assist to enforce food safety and housekeeping procedures in compliance with SFA regulatory requirements.
• Monitor the status of SFA Food Handlers' Food Hygiene Certificates.
• Assist in implementation of 5S System with all Partners related to Food Safety and Hygiene related issues.
• To ensure the proper documentation to fulfill HACCP and Halal requirement of all Food and Hygiene matters.
• Any other duties and projects as assigned by reporting officer.

• Minimum 3 - 4 years of working experience in Quality Assurance (QA) / Quality Check (QC) experience in F&B industry is required.
• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Food Technology/Nutrition/Dietetics, Food & Beverage Services Management or equivalent.
• Pest Control Inspection / HACCP/ 5S Knowledge is an advantage.
• Proficient in Microsoft Office.
• Good written and oral communication skills.
• Analytical with a keen sense of observation.
• Able to meet tight deadlines, multi-task, self-motivated and systematic.
• Bi-lingual in English and Chinese to liaise with Chinese speaking clients and respective associates.
• Work location: Expo

Duties & Responsibilities:

1. Implement a comprehensive Site Safety Management System to manage risks and reduce accidents
2. Implementation of workplace safety, health and environment programs and initiatives
3. Enforcement of safety standards in accordance with the Workplace Safety and Health Act
4. Conducting training programs on workplace safety and health and inspections to ensure that all staff and/or subcontractors onsite abide by policies and standards
5. Ensure strict compliance of procedures in statutory workplace, safety, health & environment requirements at sites and required premises
6. Implementation of effective safety management system, preventive measures as well as risk assessment to minimize accidents at the assigned workplace/site
7. Preparation and/or submission of safety reports and necessary audits
8. Assist the company in safety related certifications and awareness such as safety audits, meetings, and executive of safety programmes
9. Work with the assistance of your safety team of WSH coordinators and supervisors at the project site
10. Keeping up-to-date with industry best practices and regulatory changes in safety guidelines
11. Any other ad hoc duties assigned from time to time

Requirements:

• Registered WSH Officer/Safety Officer with MOM for minimum of 10 years
• At least 10 years of relevant experience in WSH for building/construction industry
• Possess a minimum Diploma in Environment, Health and Safety Management or related field
• Excellent people management skills and good interpersonal skills

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Job Description:

• Provide first level customer support and services on how to use the e-commerce platform

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Maintain accuracy and effectiveness of customer care knowledge base and business process document

• Provide training to the new customers if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1 year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-paced environment

• Knowledge and experiences in e-Commerce would be advantageous

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

Roles & Responsibilities:

• Takes charge of Learning & Development (L&D) administration in the company

Learning & Development Administration

• Develop and executive purposeful learning programmes to enhance employees’ L&D experience and close L&D gaps. (e.g. Plan and executive Training Learning Plan for the company, which in turn should drive business productivity and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes

Onboarding Administration

• Facilitate staff orientation on their first day including briefings for new hires
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Min Diploma in Business / Human Resources or any other relevant disciplines
• Min 3 years of experience, preferably in Construction Industry

Skills & Knowledge:

• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices
• Basic data management and analysis skill is preferred

Behaviour/ Traits:

• Positive working attitude
• Strong interpersonal and communication skills
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative
• Knowledge of Quality terms, tools, and methodologies
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English
• Strong communication and interpersonal skills

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• Entry level or with 1-2 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.

Roles & Responsibilities:

• To provide general HR administrative support for the organization.

HR Administration for foreign workers

Hiring of foreign construction workers:

• Liaise with different stakeholders (e.g. Project Manager or Agent) for the selection of new workers.
• Handle onboarding administration for new workers including security bond, Primary Care Plan and the preparation and completion of new hire documents.
• Ensure that work pass holders have completed medical examination or extended passport expiry dates (if required).
• Work with HRIS (People Services) to integrate new hire details into HR system (Darwinbox) and maintain/ update these details in Darwinbox.

Application and Renewal of S Pass/ Work Permit/ Contracts:

• Handle full spectrum of administration for work pass application and renewal including working with the various stakeholders (e.g. MOM) on the required documents.
• Administration includes ensuring completion of medical examination, security bond and extension of passports etc.
• Work with People Services to ensure timely contract renewals for staff/ workers.

Total Rewards:

• Handle workers’ claims, insurance & other HR related queries.
• Administration of overtime compensation and safety incentives for workers.
• Work with various sites’ administrative assistants to ensure accurate leave administration in HR system (e.g. for unpaid leave/ overseas leave which affects pay/ levy waiver).
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Diploma in Business / Human Resources or any other relevant diploma
• Min 3 years of relevant working experience, preferably in Construction Industry
• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices

Behaviour/ Traits:

• Positive working attitude
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

Job Description:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to client and subcontractors to facilitate the smooth workflow process.
• Communicate with the client, management, sub-contractors and keeps track of the progression of both main contract and sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• More than 4 years of working experience in the related field is required for this position.
• Acquired with both civils and architectural knowledges is preferable.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.