Customer Services Supervisor

Salary : $3,500

Working hour : 8am-5pm Mon-Fri, 8am-12pm (Alternate Sat, WFH)

Location : Toa Payoh

Job description:

* Lead, supervise, and mentor a team of customer service staff across multiple outlets.

* Prepare and manage work schedules and rosters to ensure adequate staffing at all times.

* Monitor staff performance, providing feedback, training, and coaching as necessary to maintain high service standards.

* Develop and implement customer service procedures to ensure efficient handling of customer inquiries and complaints.

* Maintain a high standard of service across all outlets to ensure customer satisfaction and loyalty.

* Conduct regular site visits to all outlets to ensure consistency in customer service and operational processes.

* Review outlet-specific customer feedback and work with teams on-site to improve service quality and address concerns.

* Ensure all outlets adhere to company policies, standards, and protocols for customer service and hygiene.

Requirements:

* Proven experience in a customer service management role, preferably within the retail or service industry.

* Strong leadership skills with the ability to manage and motivate a diverse team.

* Excellent organizational and multitasking abilities.

* Proficiency in creating and managing work schedules and rosters.

* Willingness to travel frequently for outlet visits and provide hands-on support.

* Outstanding communication and problem-solving skills.

Company Name: Nala Employment Pte Ltd | License No.: 16C8302
Contact Person: Soo Yee Hui
Regisration No.: R24120810

Responsibilities:

• Review and maintain Safety Management System, Safe Work Procedures, and Risk Assessments.
• Identify improvement areas and monitor implementation of recommended measures through site inspections and team engagement.
• Collaborate with teams to plan, implement, and maintain effective WSHE work plans.
• Investigate WSH infringements and industrial accidents, recommending preventive actions.
• Handle incident reporting, investigations, and propose corrective measures.
• Conduct internal audits to ensure compliance with ISO 9001, ISO 14001, ISO 45001 standards, GGB, ConSASS, and Bizsafe.
• Liaise with relevant authorities on WSH issues.

Requirements:

• Registered WSHO & ECO Officer
• At least 5 working experience in construction industry (design & build/industrial warehouse)
• Working experience with A1 or A2 construction company.

___________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering or equivalents.
• Working experience in A1/A2 building companies is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Architectural Glass Manufacturing Company requires

Sales Administrator

Responsibilities:

· Responsible for order processing via email or phone

· Check data accuracy in orders before releasing them to the Production Department

· Contact customers to obtain missing information or to answer queries

· Liaise with the logistics department to ensure timely deliveries

· Maintain and update sales and customer records

· Expedite orders through internal coordination

· Direct important feedback from customers to relevant departments

· Stay up to date with new products and features

· Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

· GCE ‘O’ level or high school diploma (or equivalent)

· Previous experience in sales administration or a similar role

· Good interpersonal and multitasking skills

· Proficiency with word processing and spreadsheet software, particularly MS Excel

· A team player with high level of dedication

· Ability to work under strict deadlines

· Strong attention to detail and accuracy

· Candidates who are able to commence on short notice will be preferred

Interested applicants, please send complete CV stating details of qualification, experience, current and expected salaries to:

Singapore Safety Glass Pte Ltd

112 Pioneer Road Singapore 639593

Email: [email protected]

Only shortlisted candidates will be notified

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities

• Able to use primavera 6 and Microsoft project for project scheduling
• Gather pertinent data, perform related calculations and analyse schedule impact, include critical path method (CPM).
• Produce and maintain the good quality work on project schedule, inclusive frequent updating project schedule with physical site progress
• Able develop progress reports, daily, weekly and monthly basis (e.g., overall S-curve, plan vs actual table)
• Proactively engage and communicate with Construction Team on schedule matters for developing quality schedule and updated the status
• Determine project requirements and estimate resources by allocating correct resources such as manpower, materials and equipment.
• Coordinate between interdisciplinary for logical connection among activities.
• Prepare construction schedules, resource and cost loaded with governance of major project milestones stated in the project contract.
• Oversee the master schedule and highlight deviations that critical enough to pay attention to supervisor/project management team.
• Coordinate with Contract Engineer on project progress claims matters.
• Interface with sub-contractors and client’s representative to finalise the baseline schedule.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Environmental/Health/Safety), Logistic/Transportation or equivalent.
• At least 4 year(s) of working experience in the related field is required for this position.

Roles & Responsibilities

Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

8 off days monthly, rest days depend on schedule

Positive and nurturing working environment

Job Responsibilities:

Staff Nurse

The incumbent shall beresponsible to:

• Assess, plan, implement and evaluate care for patients in the appropriate discipline under the direction of the Nurse Clinician in the individual units
• Provide high quality patient care in various disciplines by performing clinical procedures that will meet the patients’ immediate physical and emotional needs

Job Requirements:

• Diploma in Nursing or State Registered Nurse Certificate
• Relevant Advanced Nursing Diploma or equivalent is preferred for candidate applying for the Senior Staff Nurse position

Job Description & Requirements

Job Description & Responsibilities:

The Lead Quality Engineer will:

a) Cultivate a continual improvement culture and “design for quality” mindset within the project team.

b) Collaborate with cross-functional teams to ensure project processes comply with project specifications and Company requirements during the FEED and Execution Phases of the project.

c) Assist the Project Quality Manager in implementing the Project Quality Plan, which is developed by the Standards and Compliance section of the Project Management Office.

d) Assist the Project Quality Manager to ensure that the Project Execution Plan is duly followed by the Project Team.

Key Responsibilities

• Quality Focus: Develop and review Quality documents ensuring alignment to Company and Project requirements during FEED and Execution Phases.Assist the Project Quality Manager to implement and maintain the Project Quality Plan and other quality deliverables as per Company requirements.Conduct and participate in project audits according to the audit program, monitoring the resolution of findings and corresponding corrective actions.
• Collaborative Coordination : Engage with different departments, suppliers, and subcontractors as necessary to integrate quality requirements into project specifications.Assist to attend Technical Bid Clarification Meetings (BCMs) and review/response Technical Bid Clarifications during Feed Phase Assist in planning, promoting, organizing, and conducting QAQC training activities for the project team and subcontractors.
• Analytical Skills and Problem Solving : Monitor quality trends and prepare and present reports to the Project Quality Manager and relevant teams as needed.Collect, compile, and analyze relevant quality statistical data to measure/monitor quality performance level against project KPIsInvolve in investigation and addressing customer complaints regarding quality.Coordinate and monitor the root cause analysis of non-conformities, correction and corrective actions, and site observations.

Job Requirements

• Experience : Min. 10 years of QAQC experience with at least 3 years in a leadership/supervisory role. Min of 2 FPSO/FSO Projects Completion.
• Skills : Proven track record with strong coordination skills. Excellent planning and organizing skills.Excellent communicator Excellent collaborator with cross-functional teams In-depth knowledge of quality management system (ISO 9002, API Q1/Q2).

Roles & Responsibilities

1. To get sale from local and oversea

2. After sale service follow up

3. During service, assessing the tasks of the day to determine the order of operation.

4. Plan, orgainze, direct, and control resources to achieve special goals.

5. Hiring, reassigment, performance feedback, praise and promotions.

6. Able to speak and write in mutil language (ets. English, Chinese, Malay )

Job Description:

We are seeking a highly skilled and experienced Construction Project Manager to oversee and manage construction projects from inception to completion. The ideal candidate will be responsible for ensuring that projects are completed safely, on time, and within budget while meeting all technical specifications and regulatory requirements.

Responsibilities:

· Manage, design, develop, create, and maintain small-scale through to large-scale construction projects in a safe, timely, and sustainable manner.

· Conduct on-site investigations and analyze data (maps, reports, tests, drawings, and other).

· Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications.

· Assess potential risks, materials, and costs.

· Provide advice and resolve any emerging problems or deficiencies creatively.

· Oversee and mentor staff and liaise with a variety of stakeholders.

· Handle over the resulting structures and services for use.

· Monitor progress and compile reports on project status.

· Manage budget and purchase equipment/materials.

· Comply with guidelines and regulations, including permits, safety, etc., and deliver technical files and other technical documentation as required.

· Able to raise technical issues and coordinate site activities with subcontractors.

· Familiar with civil engineering drawings and raise technical queries to resolve discrepancies between drawings in relation to site conditions during project execution.

· Carry out in-progress inspection and joint inspection to ensure that the works were executed to contract drawings and requirements.

· Carry out duties in accordance with workplace safety programs, procedures, and policies.

· Act as a point of contact and facilitate between Tenders and External Consultants.

· Be accountable for preparing technical proposals for tenders, including master programs, method statements, resources allocation charts, traffic/utilities diversion plans, risks identification & mitigation plans, etc., as per tender requirements.

Logistics and Warehouse Management Responsibilities:

· Strategically plan and manage logistics, warehouse, transportation, and customer services.

· Direct, optimize, and coordinate the full order cycle.

· Liaise and negotiate with suppliers and manufacturers.

· Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.

· Arrange warehouse, catalog goods, plan routes, and process shipments.

· Resolve any arising problems or complaints.

· Supervise, coach, and train warehouse workforce.

· Meet cost, productivity, accuracy, and timeliness targets.

· Maintain metrics and analyze data to assess performance and implement improvements.

· Comply with laws, regulations, and ISO requirements.

Qualifications:

· Bachelor's degree in Civil Engineering, Construction Management, or related field.

· Proven experience as a Construction Project Manager or similar role.

· Strong knowledge of construction management processes, means, and methods.

· Familiarity with construction management software packages.

· Ability to plan and see the "big picture".

· Competent in conflict and crisis management.

· Excellent time and project management skills.

· Outstanding communication and negotiation skills.

· Excellent organizational and leadership skills.

· Decision-making ability and attention to detail.

Work Details :

· Working Hours: 9am – 6pm

· Working Days – 6 days

· Work Location : 1 Tuas south ave 6 #06-13 Singapore 637021

• Lead Food Safety risk assessment and quality records (QRs) for escalation on lines as per Global GMP lifecycle policy.
• Provides support and inputs to update Food Safety Policy and site HACCP.
• Provide support to the Manufacturing organization to facilitate the efficient operations within the production area.
• To optimize existing processes and to ensure that production goals are met. Ensures systems and processes to maintain GMP at workplace.
• Collaborate with Operations sub-functions in tracking critical production and cleaning parameters to track and collate responses for consumers/medical/affiliates escalations.
• Monitors performance of equipment, machines and tools and corrects equipment problems or process parameters that can produce non-conforming products.

Major Responsibilities:

• Responsible to Manage and focus directly on GMP food safety engineering/food security and validation, in preparation for the commercial production of regulated products.
• Lead projects of facilities and equipment and optimization of existing manufacturing processes to deliver products with the production requirements consistent with Gold Standard Policies.
• Responsible to perform quality events investigation and coming up with CAPA action. Ensuring the effectiveness of CAPA action.
• Responsible to Motivate, develop and train employees for the facility and from third party as part of food safety program.
• Lead incident reviews to investigate and correct microbiological non-conformities and provide recommendation regarding process design, product disposition and continuous improvement.
• Optimize the documentation for quality systems, cleaning and validation, SOPs, HACCP plans, and food safety policy and protocols.
• Ensures plant Food Safety documentation is maintained in an audit-ready state, meeting all statutory, regulatory requirements & customer expectations.
• Ensures the effective use of materials, equipment, and personnel in producing quality products at an effective operating cost.
• Responsible for compliance with applicable Corporate and Divisional Policies and Procedures.
• Prepares reports, publishes, and makes presentations to communicate findings.
• Partner with Engineering on the installation, modification, upgrade and maintenance of manufacturing equipment.
• Implement, document, and maintain controlled, repeatable production processes.
• Development of qualification and validation protocols.
• Participate in and/or lead qualification and validation activities.
• Interface with other departments and suppliers to address root causes.
• Understands the business needs of the company and has knowledge of the customer needs of our business.
• Cultivates internal and external network of resources to complete tasks.
• Any other duties as assigned by supervisor.

Skills/ Experience Requirements:

• 1 to 2 years of related experience.
• Knowledge in SAP system/POMS/MES.
• Knowledge about food microbiology, pathogens and food safety.
• Able to make fast decision and react efficiently to situation.
• Understands engineering principles, theories concepts, practices and techniques

Education:

• Bachelor’s degree in Process Engineering/ Mechanical/ Electrical/ Food Science
• Biotechnology/Microbiology or in related discipline or with a minimum 1-2 years of related experience.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

· Lead, manage, and mentor a team of workshop workers to achieve production goals and maintain quality standards.

· Plan and schedule tasks, ensuring optimal utilization of resources and adherence to production schedules.

· Coordinate with other departments, such as production planning and quality control, to ensure smooth workflow and timely completion of orders.

· Monitor the production process, troubleshoot issues, and implement corrective actions as needed to prevent delays and defects.

· Ensure compliance with safety protocols and regulations, maintaining a safe working environment for all team members.

· Train and onboard new recruits, ensuring they are familiar with workshop procedures, equipment operation, and safety protocols.

· Collaborate with procurement to manage inventory levels of raw materials, tools, and supplies required for production.

· Maintain accurate records of production activities, including quantities produced, downtime, and quality data.

· Implement and enforce company policies and procedures within the workshop.

· Identify opportunities for process improvements and efficiency enhancements.

· Report on production metrics, challenges, and opportunities to higher management.

Requirements:

· GCE “O” / “N” level

· At least 2 years of experience in a supervisory or leadership role.

· Proven experience in managing production schedules, optimizing resource allocation, and achieving production targets.

· Excellent leadership and interpersonal skills, with the ability to motivate and guide a diverse team.

· Problem-solving mindset with the ability to address production-related challenges effectively.

· Solid understanding of safety protocols and regulations in a production environment.

· Effective communication skills, both verbal and written.

· Strong organizational and time-management skills to prioritize tasks efficiently.

· Adaptability to changing production priorities and requirements.

· Attention to detail and commitment to maintaining high-quality production standards.