The Quality Control officer/supervisor is responsible for the maintenance and improvement of operational service quality. Reporting directly to our Singapore BU Head, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs

Requirements:

· 2 to 4 years of working experience in roles related to quality control or data analysis

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements

• Diploma in any discipline
• At least 2 years of working experience • Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Secretariat Functions:

• Maintain PopHealth HQ and RHSO Calendar of Events Maintain a schedule of meetings, ensure they are organized on a timely basis.
• Ensure all meeting proceedings and events are upheld in a timely and professional manner, e.g., ensure quorum, project slides and time keep for an efficient meeting.
• Track submission of presentation materials with stakeholders and circulate agenda materials ahead of meeting for well-planned forum.
• Write accurate and succinct notes of meeting and other needed documentation for timely approval and clearance.

Event management

• Participate actively in the planning and execution of events

Strategic, organisational planning and development:

• Support organizational planning, developmental and implementation activities based on strategic plans.
• With the guidance of team members, analyse Pophealth issues relevant for follow-up and curate agenda to drive discussions.
• Research, plan and provide operational support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes.
• Support and/or organise PopHealth HQ activities to strengthen the positioning and growth of the Regional Health System.

Non-clinical Incident Reporting:

• Work with stakeholders for incident reporting of non-clinical incidents and facilitate timely and complete submissions.

Other Assigned Projects and/or Portfolios

• To take on assigned projects and/or portfolios
• To carry out assigned tasks and achieve goals

1. Strategy and workplan

• Support reporting officer in the development of strategy and workplans together with management and RHSO
• Support reporting officer to provide updates on workplan progress to RHSO and NUHS senior management

1. Project Management

• Oversee end-to-end project management of assigned collaboration/programme
• Ensure that programme is on track to meet agreed targets/milestones and administrative documents are properly documented and maintained
• Submit timely progress reports as required
• Review programme with internal and external stakeholders for quality improvement

1. Partner Engagement

• Identify, prioritise and engage new/potential and existing social care providers and grassroots in the western region to explore and deepen collaborations
• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Manage regular engagements, feedback and issues from key account community partners
• Keep abreast of developments within social care, community care and key account organisations

1. Support implementation of NUHS Population Health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with NUHS and community to support population health

1. Others

• Any other tasks as assigned

Kenvue is currently recruiting for:

Associate Director – Head of Medical Affairs, Metro Asia

This position reports into Senior Director & Head of Medical & Clinical Sciences, APAC and is based at Singapore.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What will you do

The Associate Director Head of Medical Affairs, Metro Asia is responsible for providing medical leadership for the Medical Affairs team with accountability for enabling the development and execution of medical strategy, policies and associated initiatives/ plans for the Metro Asia cluster. This role will have approx. 3-5 direct reports.

This individual will serve as the Medical Affairs lead for Metro Asia serving on the Metro Asia Leadership Team, Regional Medical & Clinical Sciences Leadership Team and relevant regional functional squads as required. As a member of the Regional Medical and Clinical Sciences leadership team, they will provide functional and organizational leadership on all Metro Asia specific topics ensuring support, commitment and visibility from Senior Stakeholders for optimal resource allocation, initiative prioritization and investment choices.

This leader will bring credible medical/scientific perspective on all business relevant issues while operating with an executional excellence mindset. This medical leader will work very closely with cross- functional cluster leads and cross-geographical partners including marketing, sales, regulatory affairs, legal, safety, quality and operations. He/She will provide strategic medical input into Metro Asia specific topics including the launch of new product/commercial innovation, life cycle management of current business and policy issues as needed. He/She will also serve as the medical leader/ point of contact for the Metro Asia business ensuring there is strong alignment with the Safety Organization on all relevant safety topics for the portfolio.

He/she will be expected to have responsibility for prioritization of work and resources. It is essential that this individual has the capability and leadership skills to develop and orchestrate programs in the Metro Asia cluster that provide patients/consumers and healthcare providers with meaningful products, helps the company drive growth, continually enhance executional excellence and compliance as well as support the growth of functional capabilities and culture of the Metro Asia MA organization.

Roles and Responsibilities:

Team Leadership

• Line management of the Metro Asia Franchise Medical Affairs team.
• Create a strong development culture, ensuring personal development plans are in place and their delivery facilitated, and that succession planning is undertaken.
• Coach and where necessary provide direct guidance to/share expertise with other team members to ensure that their contributions are maximized.
• Work with APAC Medical Head to ensure appropriate resources available to deliver the business objectives.
• Development and retention of talented, capable and committed staff

Regulatory Affairs Partnership

• Work closely with Metro Asia Regulatory Affairs colleagues to ensure data provided to regulatory agencies and external authorities is accurate, and that our products are properly represented.
• Collaborate with regional franchise RA and MA in support of preparation of local medical documentation for registration dossiers.
• Contribute to the development as appropriate.
• Meet with regulators and external agencies when requested to understand their needs and provide medical expertise in support of our products.
• Assess / predict changes in medical requirements and recognize the potential impact and implications.

KOL Development / Thought Leadership

• Oversee the development of professional advocacy programs by the Metro Asia MA team in conjunction with professional marketing.
• Support and enable the team in gaining opinion leader endorsement to support products and/or claims.
• Oversee coordination of symposia/ congress plans across the cluster.
• Publication planning.

Marketing/Brand team support

• Partner with commercial in adapting and activating cross-franchise claims, Science That Sells and communications.
• Oversee assessment of proposed Claims/Advertising for medical/clinical accuracy and balance in line with Metro Asia and country regulations.
• Manage development and maintenance of medical affairs support for claims/advertising.
• Identifies potential threats to claims and inputs into strategies to maintain/ defend claims in conjunction with global medical affairs.
• Provides scientific evidence to affiliates for defense of claims against competitive threat.
• Liaise with local commercial stakeholders to monitor competitor activities (new products, claims, pipeline developments, providing opinion) and assisting affiliates compile competitive challenges.

Training oversight

• Oversee the development of training courses & materials on clinical / medical / scientific aspects of new products or claims.

- in house staff

- external professionals

• Provide support documentation for Metro Asia
• Oversee training new starters in their team and new category members in the Metro Asia business on therapeutic areas when appropriate.

What we are looking for

• MD or PhD in Biological Sciences.
• Approx 10 years healthcare/ pharmaceutical industry, functional relevant experience

What’s in it for you

· Competitive Benefit Package

· Volunteering Days, Flexible Working, Health and Wellness Reimbursements and much more!

· Learning & Development Opportunities

· Employee Resource Groups

· This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within ILTC and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan

Requirements

• Good Class Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

• Managing the planning and design stages of construction projects.

• Contributing technical expertise to project drawings and designs.

• Performing cost calculations and preparing financial projections.

• Preparing work schedules in collaboration with the project manager.

• Liaising between contractors, subcontractors, vendors, and suppliers.

• Overseeing construction engineering processes.

• Performing regular tests on materials and procedures to ensure compliance with industry regulations.

• Ensuring that the construction project is completed on time and within budget.

• Documenting processes and keeping detailed construction logs.

• Presenting construction project progress updates to clients and senior managers.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

The Qualifications:

• A diploma in Mechanical & Electrical or equivalent qualification.
• Mechanical & Electrical Coordination certificate from BCA
• A relevant Advanced Certificate / Higher NITEC / Advanced NBQ with 2 to 3 years of relevant work experience.
• A relevant certificate with 4 to 5 years of relevant work experience.
• NITEC / Higher NBQ with at least 5 years of relevant work experience12.

Duties and Responsibilities:

1. Assist the Project Manager to plan, monitor and control daily works at the project sites, able to read and drawing M&E drawing by using AutoCAD.

2. Implement all policies, activities, procedures, instructions as relevant and required by the QESH management system.

3. Comply with client and applicable legal and other requirements.

4. Implement plan actions from risks and opportunities assessment.

5. Take responsibility for prevention of work-related injury and ill health.

6. Ensure that project operations and document control procedures are adhered to.

7. Plan, coordinate and monitor M&E subcontractor’s activities at project sites.

8. Maintain good house-keeping and implement safety practices.

9. Ensure that all M&E works carried out are in accordance to the drawings, specifications, construction plan, procedures, work instructions, etc.

10. Ensure that inspection and tests are carried out as per Inspection and Test Plans, quality control mechanisms are being used and results are conformed to specifications.

11. Submit sample materials and calibration certificates to consultants for approval.

12. Undertake any and all other duties and responsibilities as so instructed by the superior.

13. Accountable for the quality, safety, health and environmental management and performance at the project site.

The skills required for an M&E Coordinator position:

• Analytical skills: The ability to analyze data and information to identify patterns, trends, and insights.
• Communication skills: The ability to communicate effectively with stakeholders, including project staff, partners, and donors.
• Project management skills: The ability to manage projects, including planning, implementation, monitoring, and evaluation.
• Research skills: The ability to conduct research, including designing research studies, collecting and analyzing data, and presenting findings.
• Technical skills: The ability to use software and tools for data collection, analysis, and reporting.

• Specialising in Facilities Maintenance
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Facilities Management, Building Services, Engineering (Civil, Mechanical or Electrical) or equivalent.
• At least 5 Years of working experience in the related field is required for Executive position and at least 10 Years for Manager position.
• Required Skill(s): Microsoft Office
• Preferably Senior Executive specialized in Engineering - Civil/Construction/M&E/Facilities Maintenance or equivalent.
• Preferably candidates with valid Class 3 Driving License (M)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The F&B Supervisor, is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotels and Hilton Group.

What will I be doing?

As F&B Supervisor, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Complete the checklist in product knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Be able to recommend other restaurants and city attractions to hotel guests.
• Actively check team members’ product knowledge on each shift.
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
• Assist managers and kitchen team members where required and carry out any reasonable duties requested by the Manager.
• Ensure that all team members are briefed for the details of the shift ahead.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Escort guests to a table and ensure that their preference and request are acknowledged.
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedure.
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A F&B Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years of experience as Senior Captain / Supervisor in a restaurant with high level of quality and standards.
• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have good knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

a) Administrative function such as data entry, typing, faxing, filling, attending to telephone calls, managing email account & etc.

b) In addition to the duties specified above, you are obliged to follow all reasonable instructions of the Employer, the management of the Employer, or the designated superior.

c) The Employee shall not be entitled to do any private work whatsoever or be a party thereto without the written approval if the Employer I fit interferes with his employment with the Employer or the proper and diligent execution of duties.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

• Specialising in Facilities Maintenance
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Facilities Management, Building Services, Engineering (Civil, Mechanical or Electrical) or equivalent.
• At least 5 Years of working experience in the related field is required for Executive position and at least 10 Years for Manager position.
• Required Skill(s): Microsoft Office
• Preferably Senior Executive specialized in Engineering - Civil/Construction/M&E/Facilities Maintenance or equivalent.
• Preferably candidates with valid Class 3 Driving License (M)

Executive / Senior Executive, Intermediate and Long Term Care, RHSO

Job ID: 4940

Job Function: Administration

Institution: National University Health System

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Keeping abreast of developments within ILTC and community care organisations
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Provide adminstrative support to department activities and programmes

Requirements

• Bachelor Degree, preferably in Life Sciences, Business Administration or related qualification
• Fresh graduates are welcome to apply, prior experience in community care or partnerships will be an advantage
• Experience in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

1. Enforce the implementation of HSE-MS inclusive of effective management .
2. The Marine Supervisor is the Officer in Charge, has primary responsibility for all the Marine & Security measures activities.
3. Coordinate, control and plan implementation and execution of safety training drills, exercises and briefings.
4. Chairman of the site HSE committee and lead the monthly Facility Safety Meetings.
5. Manage the development and monitoring of crude oil loading plans, offloading activities, Custody transfer Liquid Metering System.
6. Manage the washing, gas freeing and preparation of cargo/ballast tanks for entry, and the supervision of tank entries and tank work.
7. Manage coordination, supervision and implementation of checks and activities required prior to the berthing

8. Auditing of all marine operations to ensure procedural compliance.
9. Ensure roles and responsibilities of all marine personnel (including new personnel) are clearly defined and understood.
10. Ensure all facility personnel required for marine activities are adequately briefed in relation to their specific operational functions.
11. To perform individual performance appraisals and assist in the development of appropriate competency training .
12. Supervise the ongoing development, updating and implementation of operational procedures and work instructions.
13. Responsible to maintain Survey Program as per Classification Society Requirements.
14. Manage and coordinate marine related contractors and visitors to the facility.

15. To participate in an emergency response role as defined by the Emergency Response Procedures.
16. To perform any other jobs as assigned and to meet Maintenance/Operational/Marine requirements.

Responsibilities include:

-Assist in daily operations

-Oversee food preparations, presentation and storage to ensure food health and safety compliance.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Preferably 3 years of previous related experience

·Must be able to work night shift and split shift

·Must be able to work extra hours or weekend if needed

Assistant Manager, Group Contact Centre

Overview and purpose of the position

NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to handle enquiries and appointment scheduling requests from patients and the public.

As an Assistant Manager, your role is to drive change, determine operational strategies, capacity planning and performance reviews together with Institution Lead.

Job Responsibilities

• Supports the Institution Lead to oversee and manage the operations by:Assisting in leave and roster planning and manages roster of staff for daily operations
  Preparing documents for annual budgeting cycle and monitor budget utilization
  Sharing and broadcasting updates to the team
  
• Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements

• A recognised Degree in any discipline. Fresh graduates are welcomed.
• Preferably with relevant experience in Healthcare or/and Contact Centre, and knowledge of contact centre processes and systems
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work under a stressful environment
• Proficient in MS Office applications
• Candidates with supervisory role are preferred

Roles & Responsibilities

We are hiring Supervisor for our cosy neighborhood plant-based cafeteria – Soul Kind Café! At our café, we serve vegetarian and vegan local as well as Asian-fusion cuisine. We are looking for customer service-oriented individuals with the right attitude to join us!

Job Description

• In charge of daily shop operations and management of service and kitchen crew
• Kitchen management including cooking and organization of inventories.
• Provide friendly, excellent, and professional service to our customers to ensure they have an enjoyable and pleasant experience
• Overseeing duties of cafe crew - including customer service, cashiering, cooking.
• Cashiering duties including closing the register at the end of the day – filling in the closing forms and settling all modes of payment
• In charge of the daily handling of cash revenues and the float. This requires you to be detail-oriented in counting the daily sales and float, as well as being customer oriented to process various modes of payment
• Always maintain cleanliness and organization of the cafeteria
• Ability to upsell and collect feedback from customers on their meal and service

Requirements

• Positive and can-do attitude
• Customer service-oriented individual
• Possess good interpersonal communication skills
• Prior experience in F&B, including kitchen supervisory duties would be advantageous

Expected Start Date: 01/03/2024

The successful candidate would be required to:

• To assist the section manager in the implementation, review and improvement of yard’s Safety Management System to maintain a safe and healthy work environment
• Manage the Health, Safety & Environmental (HSE) activities to ensure that the organisation complies with external regulations and standards
• Monitor and evaluate the organisation’s overall HSE performance to identify any recurring problems; research, evaluate and recommend changes to technology, equipment, systems or processes that will improve the organisation’s HSE performance
• Keep up to date with proposed and actual changes in HSE regulations so that the organisation’s HSE policy remain current and relevant
• Recommend and formulate safety policies and procedures
• Provide assistance to work process with safety planning and incident prevention
• Evaluate and review sub-contractors safety program and procedure compliance
• Assist in the development and implementation of HSE training programmes, safety audits and safety evaluation process
• Be prompt and efficient in the handling of incident and accident investigation
• To maintain and complete HSE reports and documentation
• Stay abreast of latest HSE trends and best practices for implementation on site

The ideal candidate should preferably possess:

• At least 3 years of HSE experience in the marine industry and have proven experience of maintaining a safe and healthy work environment
• A minimum Diploma or Degree in any Engineering disciplines while a Specialist in Workplace Safety and Health is preferred
• Strong written and verbal communication skills
• A keen eye for detail and an inquisitive mind to question and uncover truth
• Strong knowledge of Microsoft suite of applications for management reports

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

8) Must be able to work night shift or split shift

9) Must be able to work extra hours or weekend if needed

• Attend to walk-in customers’ enquiries and perform registration.
• Handle other administrative duties
• Introduce the different price plans and valued-added services according to customers’ needs.
• Ensure that all processing documents are filed correctly and neatly.
• Achieving monthly sales target
• Provide excellent customer services for sales growth and customer satisfaction.

Job Requirements

• Effective interpersonal skills and ability to build rapport with customers
• Must have some basic experience in sales industry.
• Keen and passionate in hitting sales target.
• Able and willing to work OT, including weekends and public holidays
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed