Customer Services Supervisor

Salary : $3,500

Working hour : 8am-5pm Mon-Fri, 8am-12pm (Alternate Sat, WFH)

Location : Toa Payoh

Job description:

* Lead, supervise, and mentor a team of customer service staff across multiple outlets.

* Prepare and manage work schedules and rosters to ensure adequate staffing at all times.

* Monitor staff performance, providing feedback, training, and coaching as necessary to maintain high service standards.

* Develop and implement customer service procedures to ensure efficient handling of customer inquiries and complaints.

* Maintain a high standard of service across all outlets to ensure customer satisfaction and loyalty.

* Conduct regular site visits to all outlets to ensure consistency in customer service and operational processes.

* Review outlet-specific customer feedback and work with teams on-site to improve service quality and address concerns.

* Ensure all outlets adhere to company policies, standards, and protocols for customer service and hygiene.

Requirements:

* Proven experience in a customer service management role, preferably within the retail or service industry.

* Strong leadership skills with the ability to manage and motivate a diverse team.

* Excellent organizational and multitasking abilities.

* Proficiency in creating and managing work schedules and rosters.

* Willingness to travel frequently for outlet visits and provide hands-on support.

* Outstanding communication and problem-solving skills.

Company Name: Nala Employment Pte Ltd | License No.: 16C8302
Contact Person: Soo Yee Hui
Regisration No.: R24120810

A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

• Responsible and honest
• Arrange daily stock and order the goods
• Arrange staff to apply rest days
• Have ideas to solve shortage of manpower matter
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Excellent communication and interpersonal skills
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

------------------Night Shift---------------------------

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Requirement:

1) Min 8 years of Sales and business development experience in both commodity (PP, PS, PE) and engineering plastics (ABS, SAN, ASA, PC,/ABS, POM, PBT, etc.)

2) Have good knowledge of Plastic Distribution business model, good Technical knowledge and connection with business partners in Plastic industry

3) Degree qualification

4) Good and aggressive personality with excellent analytical skills, willingness to learn

5) Good interpersonal and communication skills in English

6) Candidate with suitable experience may consider higher position

7) Has expertise in a specific field and is able to independently perform tasks that arise within the team while making own decisions

8) This position is required to travel to Batam and JB to support existing customers at first, then travel to developing countries due to business expansion in the future

JD:

1) Job ratio is 50% for making new business and 50% for maintaining the current business

2) Marketing and taking action aggressive and spontaneously to create new business

3) Maintaining current customers to handle daily task efficiently

4) To control the trading material stock inventory

5) Attend to customer enquiry and provide sales services to customer

6) Prepare quotation and liaison with customer on pricing matter

7) Follow up with customer on payment issue

8) Sourcing for suitable supplier for purchase of trading material

9) Evaluate of supplier performance to ensure purchased products met the customer requirement

10) Check P/O from customer and to supplier for trade term, payment term, price and lead time

11) Follow up with customer on any arise including customer complaint

12) Take proactive actions to ensure customer satisfaction

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Provide excellent customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest courteously and promptly.
• Share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests, inform guest of estimated service time.
• Oversee a team of servers who are assigned to his/her shift.
• Efficiently input orders in the Point-of-Sale system.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Troubleshoot any issues related to cashier payments.
• Escalate guests feedback to duty manager.

• Good command of spoken English
• Pleasant and outgoing personality
• Team player, preferable with good communication and interpersonal skills
• Positive service attitude, coachable

• Able to work on weekends and public holidays
• 5 day work week
• Variable and daily incentive scheme
• Free shuttle bus from Tanah Merah MRT station

• Support the Contracts Manager in overseeing and guiding a team of project QS
• Assist in preparing cost budget, prepare cash flow for project, track changes in design/construction work and adjust budget projections accordingly
• Assist in the extension of time and costs claims
• Work closely with the project team to ensure the timely award of subcontractors and suppliers
• Communicate with the technical team to ensure that quotations comply with specifications and the method of construction
• Produce quantity measurement within the targeted timeline
• Prepare and call quotations, including analyzing and evaluating for costing of tender; or negotiate and award of subcontracts for the project
• Review and prepare agreements for award to subcontractors and suppliers
• Certify and evaluate progress work done, including contract administration for variations for both subcontract and main contract works.
• Assess and submit monthly progress claims, and recommend subcontractor’s monthly progress payment
• Finalise subcontract and main contract’s final account.
• Assist in project tendering.

REQUIREMENTS/ COMPETENCIES

• Degree/Diploma in Projects & Facilities Management or Building, Construction Management, Quantity Surveyor or equivalent.
• At least 10 years of relevant experience, preferably with A2 Building Contractors in GCB, MOE, HDB, Industrial and etc.
• Highly motivated, self-driven with an initiative to work independently and a good mentor to the QS team. Able to work in a fast-paced and dynamic environment
• Strong negotiation, and interpersonal skills and a team player
• Proficient in MS Excel and AutoCAD and the ability to learn new specialist software

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

• Responsible and honest
• Arrange daily stock and order the goods
• Arrange staff to apply rest days
• Have ideas to solve shortage of manpower matter
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Excellent communication and interpersonal skills
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

------------------Night Shift---------------------------

• Provides technical and engineering leadership, and supports the development of new technologies within a local laboratory and potentially across the Element enterprise
• Provides counsel to coworkers and customers requiring critical analysis of data
• Is able to exchange technical information and knowledge with peers, senior colleagues and specialists across the element enterprise
• Actively seeks ways to disseminate critical testing knowledge, acumen and protocols throughout Element
• Is accountable for accurate and timely release of testing data to customers including sign-offs of quality control data as acceptable
• Is able to oversee and guide problem solving of complicated technical challenges
• Provides input and support on business development opportunities with new or existing customers
• Confident making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders
• Assists in the professional development of novice technicians and engineers within the local laboratory
• Carries out crucial examination and implementation of testing concepts and data
• Utilizes an assortment of skill, methods, procedures and materials in advanced testing analysis
• Adept at drawing on internal knowledge as well as industry and/or academic resources in reaching testing conclusions

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

Lifting Engineer Job Description

• Conduct inspection of equipment and ensure they are in good working condition.
• Perform regular maintenance of equipment.
• Liaise with parties in planning and executing lifting projects.
• Assess the safety of future projects and put in place risk management plans.
• Ensure ground conditions are safe for any lifting operation to be performed by any mobile/crawler crane and crew.
• Ensure compliance with safety regulations and operational procedures.
• Conduct training sessions for site personnel on safe lifting practices, equipment use, and compliance with safety standards.

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills

Element has an opportunity for an Associate Engineer to join our rapidly expanding team. In this role, you will perform a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Provide technical and engineering leadership, and supports the development of new technologies within a local laboratory and be accountable for accurate and timely release of testing data to customers including sign-offs of quality control data as acceptable
• Be expected to obtain guidance in non-routine situation testing and have the ability to oversee standard and/or routine technical problem solving activities
• Interact with customers on technical issues and questions and provide Input and support on business development opportunities with new or existing customers
• Be confident in making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders and assist in the professional development of novice technicians and engineers within the local laboratory and carry out crucial examination and implementation of testing concepts and data
• Utilize an assortment of skill, methods, procedures and materials in advanced testing analysis and be adept at drawing on internal knowledge as well as industry and/or academic resources in reaching testing conclusions

Job Requirements:

• Possess a Bachelor Degree in Materials Science, Materials Engineering or Civil Engineering
• Have a minimum of 2 years’ pertinent post degree engineering experience, or advanced academic/professional qualifications
• Possesses a demonstrated ability to apply academic knowledge within the context of Element’s business and working knowledge of laboratory safety
• In-depth understanding of testing concepts
• Can analyze and compiles testing data from the tests performed
• Possess strong computer skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Element has an opportunity for a Civil Technician for testing, sample preparation and delivery/collection of samples and preparation of test reports. You should ideally have considerable experience in construction material testing either with a commercial test house or contractor.

This position will be based in Sungei Kadut Loop,Singapore.

Job Duties:

• Perform soil, concrete and aggregate testing
• Conduct density test
• Sampling of concrete for compression and flexural test
• Conduct slump testing and asphalt testing
• Prepare and compile reports

Job Requirements:

• Diploma / degree in Civils with at least 2 year experience in similar role
• Good communication skills and ability to work in teams and to work under pressure
• Possess good working attitude & able to adapt quickly
• Work independently and follow through on assignments with minimal direction

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]. Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

Element has an opportunity for a Administrator to join our growing team. This is a great opportunity to develop your Administration career within a Global TIC business.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Assist with the Reception desk as required and other associated tasks, including directing incoming calls and visitor arrival/departure
• Using the in-house database and other systems effectively to ensure maximum efficiency
• Ability to work flexibly in a busy environment with an established team and processes
• Organising couriers
• Maintain filing system
• Prepare mail
• Arrange correspondence for overseas deliveries

Job Requirements:

• Relevant experience within an office environment would be advantageous
• Highly motivated and organized individual with a flexible approach to work
• Detail-oriented and ability to work independently
• Ability to work well under pressure and meet tight deadlines without compromising the quality of work or safety
• Able to work on Saturdays as of when required

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Job Scope:

• Clinic Nursing duties in Dermatology / healthscreening Clinic
• More jobscope will be shared during interview

Requirements:

• Min Diploma in Nursing
• Min 1 to 2 years of dermatology experience
• Preferably in clinic environment

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

· All work and responsibilities related to occupational health and safety and environment.

· Carry out inspection and coordination for all safety matters in site and office.

· Prepare all required safety aspects of the system documentation, including risk assessment and control.

· Must have WSH office or coordinator certificate.

Job Description

• Assist the company to achieve the Company Safety Policy, Target and Objectives
• Support WSH Officer in management of WSH programme and promote awareness to all stakeholders
• Carry out daily site inspection and ensure compliance with safety standards and government regulations
• Proactively identify hazards (unsafe work condition and practice) and offer solutions to prevent incident in a daily routine task.
• Perform as Safety Assessor and sign Permit-To-Work (PTW) system with relevant checklist for the compliance
• Work out Risk Assessment (RA), Safe Work Procedure (SWP), Emergency Response Plan (ERP) and etc together with the team and conduct review periodically
• Verify and confirm RA, checklist, and SWP is conducted and communicated to the workforce
• Coordinate WSH related activities with other project teams within the department
• Maintain all safety documentation and records on site. Responsible for project safety audit and external audit.
• Responsible in facilitating the daily TBM with project Supervisors and accident or EHSS non-compliance investigation with relevant stakeholders
• Responsible to facilitate in the accident/incident investigation report with Project Engineers for submission and monthly safety report for management’s review
• Participate in periodic site inspection, site audit, safety time-out and monthly safety committee meetings
• Responsible for continual improvement on WSH matters at project and department level
• Assist and coordinate with professionals (PE or LEW) for machinery and electrical appliances
• Responsible in Covid-19 Safe Management Measures plan and ensure effectiveness of implementation on site if any
• Liaise and follow up with the relevant stakeholders (including authority agencies) on EHSS matter
• Other relevant duties as may be assigned by WSH Officer & Managers.

Requirements

• Attain mandatory and competent in WSQ Advanced Certificate in Workplace Safety and Health, with 2 years post competency EHSS related experience.
• Level B Cert must be 2 years and above with experience as a WSH Coordinator
• Have safety experience in geotechnical engineering field
• Proficient in handling emails and Microsoft Office software (Word, Excel, PowerPoint) with a good command of English
• Responsible, accountable, work well in a team and has good communication skills with all levels of employees.
• MUST have own personal transport, at least a motorcycle.
• Good attitude and health

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team, supporting the Hospital Planning Committee to ensure that the execution, budget and quality of the developments align with the project requirements. This includes making recommendations and implementing facilities development systems to meet the vision and mission of the Campus. Additionally, you will support the Head of Department in establishing the Facilities Development department, developing Standard Operating Procedures (SOPs) and house rules.

Job requirements

• Recognised degree in Architectural, Engineering or related fields
• Minimum 12 years of related work experience with supervisory experience
• Knowledge and skills in design thinking, change management, project management, process and technology adoption methodologies
• Familiarity with hospital operations
• Excellent communication and interpersonal skills with the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges
• Proficiency in AutoCAD, Revit, BIM, Photoshop and presentation software

You will champion the development of new data science techniques, methodologies and delivery of analytics projects from planning through toprototyping, testing, implementation and publication. You will identify and develop core data science components for the delivery of projects, construct dedicated databases and computing environments, and explore and visualise complex data sets to provide business insights. As a key member of the Value Driven Analytics Research (VADAR) initiative, you will provide technical expertise to researchers’ data needs, and/or RFPs and related commercial activities. Your duties include working on data analytics projects that are commissioned by institutions within SingHealth and provide recommendations based on the clinical, operational and financial analysis performed. You will collaborate with various stakeholders and cross-functional teams, especially the value/bundle care, population health, clinical quality and finance offices within the cluster.

For the Senior Analyst position, you will also guide and mentor lower-level team members and are expected to influence key stakeholders, spearheading a data-driven approach to contribute to research breakthroughs.

Other responsibilities include projects as and when assigned.

Requirements:

• Bachelor’s Degree in Finance, Statistics, Mathematics, Computer Science/ Engineering, Business Analytics or other quantitative disciplines with preferably 2 to 5 years of relevant experience
• Advanced theoretical understanding of statistical modelling, machine learning, developing simulation models
• Experience with algorithms and coding proficiency with tools such as R/ Python/ SQL
• Good understanding of MATLAB, SPSS, and STATA
• Meticulous and possesses strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• A team player who is also able to work independently in a fast-paced environment

You will provide technical advisory to the analysts, establishing data analytics support (including development of machine learning models, dashboards) within the SingHealth Group including both clinical and financial analytics initiatives for value-driven care, bundled payments, population health, Cost Systemisation (CoSy) initiative amongst others. You will lead data analytics projects that are commissioned by institutions within the SingHealth Group and provide recommendations based on the insights and analysis done. You will partner with stakeholders and cross functional teams in your course of work especially the Regional Health and Finance offices within the cluster so as to achieve the desired outcomes. You will also provide the necessary training to institutional teams on data analytics tool as required. Other duties include assisting in projects as and when assigned.

Requirements:

• Master’s Degree / Bachelor’s Degree in Finance, Statistics, Mathematics, Computer Science / Engineering, Business Analytics or other quantitative disciplines, preferably at least 5 years of technical experience and 2 years in a supervisory role
• Experience in the healthcare or finance is preferred
• Strong theoretical understanding of financial / statistical modelling, machine learning,data mining and related techniques
• Technical experience with data wrangling, data prep and building visualisation dashboards with Tableau / Qlik Sense / Power BI
• Experience with algorithms and high coding proficiency with tools such as R / Python / SQL
• Good understanding of MATLAB, SPSS, STATA etc.
• Strong analytical and problem-solving skills
• Excellent verbal and written communication, presentation skills
• Ability to work independently as well as in a team in a fast-paced environment

You’re likely to be selling across a wide geographical area, and your work will include:

• Making appointments to see existing and potential clients
• Presenting products to pharmacists and other clients
• Persuading clients to buy your company’s products
• Providing an after-sales service
• Meeting sales targets
• Organising or attending medical conferences
• Keeping records of sales and customers
• Reporting information back to head office about customer needs

You will comply with MOH’s requirements for monthly Casemix and Subvention data submission, quarterly submission of Financial Performance Report and any other reports by ensuring proper accounting, accrual and reconciliation of all subvention revenue including tracking and follow up on cash disbursements. You will assist in data analysis and leverage on data from MOH and the cluster data warehouse to extract relevant data for analysis and allocation and to develop data visualisation dashboards for management reporting and performance management as well as develop relevant reports for the purpose of gaining new insights and decision making.

In addition, you will assist to collate information in the National Costing Exercise for the purpose of reporting and analysis. You will work closely with vendors and IT colleagues to ensure accurate datasets, configure costing rules, derive the required costing output of the various services by patient level and ensure costing results are complete and timely. You will also assist to extract and utilise the information in Subvention System to work out the subvention norms to be applied to the computation of the subvention allocation amounts to the various institutions.

Job requirements:

• Diploma in Accounting, Business or Economics with at least 6 years of relevant experience in Accounting/Finance Field
• Proficient with Microsoft Office applications
• Prior experience in a healthcare setting will be an advantage
• Excellent organisational, prioritisation and problem-solving skills
• Systematic, meticulous and able to work in a dynamic and fast-paced environment
• Strong communication and interpersonal skills
• Team player with the ability to manage cross-functional and institutional relationships