The Company

Join a forward looking and agile international marketing MNC.

Due to business expansion, we are actively recruiting for a Regional Tax Manager to be part of the established business in Singapore.

The Role

Reporting to the Finance Director, you will be leading the Group’s APAC tax strategy & compliance, tax reporting and advisory process. Be a key advisor on commercial and legal teams on tax costs and efficient structure for cross-border projects. Play an integral role in implementing regional tax processes and policy, minimizing tax risks, review and maintain the transfer pricing policy and documentation.

Your Profile

To qualify for this role, you must be a qualified Accountant and have a Bachelor Degree in Accountancy with minimum 8 years of relevant tax experience ideally in Big 4 and MNC environment. It is essential to have strong knowledge in tax compliance and tax planning ideally from an international perspective. We are seeking a detail-oriented, resourceful, and proactive Tax professional with excellent interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GC12929491, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Chia Lan Xian Gina EA Registration no.: R1109282

Working location: Tanjong Pagar

Working hours: Mon – Fri, 8.30am to 6pm

Salary: Up to $6,000 (Depending on experience)

Job Description

Reporting to the Senior Manager, HRBP, you will be the HR business partner for selected corporate functions. You will work closely with the business stakeholders and leaders in delivering HR solutions and services.

Responsibilities:

• Work closely with Heads of Department in resource planning and budgeting, as well as talent acquisition
• Support in developing HR solutions to improve employees’ performance and engagement
• Work closely with People Operations team and HR Shared Services teams to deliver HR services in an effective and efficient manner
• Participate and support in HR-related and other ad hoc projects when required

Requirements:

• Bachelor’s Degree in Business, Human Resource or equivalent
• Minimum 5 years of relevant experience in HR, preferably in a fast-paced and dynamic environment
• Good knowledge of HR principles, including employment law and compliance requirements
• Resourceful, independent and possessing strong initiative
• Meticulous and with the ability to exercise a high level of discretion when dealing with confidential information
• Team player with good communication and interpersonal skills

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Sales Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront Tower 2
• Salary: $7,000-$10,000 (Asking higher can send; with AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement, Mobile Reimbursement Cap at $100

Requirements:

• Diploma/ Degree in Logistics or equivalent
• Minimum 5 years relevant experience, knowledge in ISO Tank/ DG goods/ Flexitank.
• Minimum 5 years managerial experience in leading a team
• Experience in handling overseas agents and offices

Jobs Scope:

• Manage and lead of the Sales team.
• Coordination between internal departments as well as agents and relevant parties on ISO tank and Flexitank trade matters
• Liaise with agency offices on sales activities, market situation, sales leads and potential customers
• Administration of sales order processing including sea imports and exports processes
• Ensure all destinations cost requests to agents from inside and outside region are responded promptly accurately.
• Manage all regional tender requirements.
• Negotiate and finalize contracts and pricing agreements with clients.
• Coordinate with internal teams as well as agents ensure timely and accurate execution of shipments.
• Responsible for the sales budget set forth by management.
• Set and execute the sales policy in conjunction with Company management.
• Negotiate sales contract with Asia Pacific customers that is in line with Company management and Pricing team.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Role & Responsibilies

• Management and Expansion of existing and new outlets
• Improving and managing various sales revenue streams
• Developing business plans
• Developing a risk management framework, policy and process
• Developing and establishing a financial budget and plans
• Developing & maintaining business continuity strategies, policies and guidelines
• Developing high potential employees through organizational talent capability review
• Drive customer loyalty for service excellence
• Drive service quality and customer satisfaction
• Establish and maintain strategic business partner relationships
• Establish business continuity processes
• Establish business strategies for the business function
• Facilitate innovation process within the organization
• Manage compliance with food and beverage hygiene policies and procedures
• Oversee revenue and expenditure management
• Oversee and manage outlets' Profit and Loss by meeting monthly business targets
• Strategize service operations by improving productivity and efficiency
• Recruit , mentor and train newly employed staff to fulfill job scope requirements
• Manage marketing efforts across social media platforms and affiliations through content creation and marketing analyses
• Execute weekly stock control and management
• Reports directly to General Manager

Purpose of the role

Responsible for preparing robust credit applications for Large Local Corporates/Global Subsidiary Banking across a variety of industries in country and across the region. Also, support in monitoring the department/Branch credit portfolio including but not limited to borrower ratings, credit due date control and collaterals to identify any credit risks to the department.

Job Responsibilities:

• Lead discussions with stakeholders and customers
• Strive to identify any emerging risks and make timely reporting on relevant findings to stakeholders
• Stay abreast of MUFG policies and procedures and industry developments and trends
• Ensure adoption of new policies and processes
• Develop and maintain strong stakeholder management with key stakeholders within MUFG
• Work in partnership with colleagues across the region to deliver an integrated service for our customers.
• Work in partnership with Relationship Managers in the country to support the team in resolving any complex credit processes or credit operational issues
• Work in partnership with Relationship Managers and Credit department in other Branches to support transactions booked in other Branches balance sheet
• Work in partnership with Credit Division to resolve any complex credit application issues and share various credit reports prepared by the team
• Support the Team Lead
• Adhere to all company policies/guidelines
• Support and guide the less experienced members of the team
• Collect relevant information from relationship managers and prepare credit applications for approvals, ensuring that thorough analysis has been performed including analysis of cash flow projections.
• Review borrower ratings in accordance to MUFG’s guidelines and policies.
• Monitor due date controls to support the credit facility renewal and ensure that covenant checks are completed in a timely manner.
• Prepare reports to monitor submission of documents on covenants checks to ensure that credit applications are appropriately supported.
• Support in developing and updating local credit policies to ensure alignment with all relevant regulations.
• Support and develop departmental initiatives to drive process improvement/efficiency.
• Support in assessing the health of department’s credit portfolio, including but not limited to borrower rating and collaterals control
• Support in internal and external audits by coordinating activities for the department.
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.
• Participate in relevant committees in the region
• Adhere to all company policies as well as guidelines

Job Requirements:

• Minimum Degree
• Minimum 6 years of experience as a Corporate Credit analyst in banking industry
• Experience in preparing credit application including cashflow projection
• Strong analytical skills to interpret large and complex data sets and ability to identify implications of data sets.
• Good communication and presentation skills with ability to influence others using complex data or analysis to support line of reasoning.
• Good knowledge of industries and economic environment in the region.
• Detailed understanding of Bank’s products and their risks.

We regret to inform that only shortlisted applicants will be notified.

(Job ID: 10064128)

• Support business unit in coordinating cross country activities.
• Managing communication and activity tracker, preparing progress reports, and senior leadership communication for Regional Director support
• Conduct assessments for identified product areas under guidance of the Manager
• Conduct tasks assigned in a timely manner and support the Manager in other admin tasks as the case may be
• Provide support and assist in regular monitoring and updating of market access environment & policy changes to internal stakeholders
• Provide support on complex market access programmes and track follow-ups
• Utilize statistical analysis to inform policy development and evaluate program effectiveness.
  Work closely with both internal and external partners to tailor data solutions to meet their specific business requirements.
• Conduct research and implement data analytics and machine learning models to address various business challenges.

Job Requirements:

• Degree in Business Administration, Masters in Health Policy/Health Economics or relevant disciplines
• Good project management and organizational skills
• Ability work across different APAC cultures and the Global team, flexibility to work across multiple time zones
• Previous market access / medical devices experience is preferred
• Good interpersonal and communication skills

Location : Bugis

Salary : S$4,500.00 – S$6,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy

about the company

Our client is in the building materials industry, mainly specializing in providing lifestyle solutions for the residential and commercial project markets. They’re now looking for BD Managers/Executives to join their dynamic and motivated team.

about the job

• Support new businesses development activities from lead generation to implementation to achieving targets
• Work closely with and promote our products to customers
• Implement and execute sales and marketing strategies to promote the business and products provided
• Prepare reports, studies, analysis, presentations
• Prepare sales documents and quotations when required
• Any ad-hoc duties assigned

job requirement

• Diploma/Degree in any discipline
• Minimum 2 years of B2B/B2C sales experience in building materials (i.e. furniture, sanitary ware etc.)
• Candidates with good network in the hospitality/retail industry would be highly desirable
• Training provided for those with limited experience

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Responsibilities

• Proceed with M&A project in Asia consumer sector as a team member (exploring and analysing opportunities, negotiating with seller(s) as well as target companies etc) while collaborating with internal/external parties.
• Source and propose M&A deals that can achieve the company's strategic rationale, leveraging`its business assets as a conglomerate (i.e. the comapany seeks not solely financial returns but also strategic returns in its investments as business enterprise).
• Support DGM and team leaders to develop new businesse
• Support DGM and team leaders to develop and expand asset management business (real estate, infrastructure, data center) in Asian region.
• Manage and support affiliated companies in Asian countries which the company has invested related to asset management business and private equity business.
• Learn a wide range of the company's business lines and existing assets that can be leveraged in value-creation post investments.
• Not limited to M&A transactions (from sourcing, executing to value-creation post investments), but also to become professional in creating new business and business collaboration.

Geographical scope
Singapore, Indonesia, Vietnam, Thailand, Philippines, India

Job Requirements

• Bachelor's Degree with Minimum 5 years or relevant experience.
• Required to travel with 1-2 trips per month.
• Professional and broad knowledge of M&A (Valuation, negotiation, funding, investment structuring).
• Strong interpersonal skill of communication and negotiation between suppliers and users and other branch offices.
• Deep understanding of management of company (Accounting, tax, human resource, financing, internal regulation).
• Strong analytical and quantitative skills.
• Experience in principal investment and post investment management in operational company preferred.
• Experience in provate equity firm, investment bank preferred.
• Experience of business development including M&A in operational company preferred.
• Experience of management of investee company preferred.
• Eager to learn the conglomerate's business assets and to levarage them in making investments and value-creation post-investments.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23978

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

HR (Business Partnering) Assistant Manager

Up to $6000

2 years contract

Sentosa

Mon - Fri , 830 - 6pm

Responsibilitties

• Act as a single point of contact for the Business Units you are in charge of.

• Responsible for the assigned divisions' HR needs, providing HR solutions to improve business performance.

• Assist in Project Management (migration of HRIS system to workday).

• Assist in manpower staffing requirements and fulfilment. This will include, but not limited to, recruitment, managing headcount establishment and manpower budgeting, reviewing job positions and performance calibration.

• Implement HR policies based on an understanding of business priorities.

• Provide HR policy guidance and interpretation to stakeholders.

• Partner management in key areas such as change management, organisational design, employee engagement and HR analytics.

• Support line managers across the divisions on organisational structure and design.

• Support the Dir HRBP on Union matters when required.

• Assist to bridge any gaps, mediate, and resolve issues between management and staff.

• Facilitate key HR activities with the divisions such as the annual performance appraisal exercise, talent review and assessment.

• Handle administrative work related to people and staffing issues.

• Participate in weekly/monthly meetings with respective divisions or business units.

• Other related duties or projects as assigned by the Reporting Officer.

Requirements:

• At least 5 years of experience in HR Business Partnering or HR operations and policy

• Good understanding of labour laws is an advantage

• Ability to build effective internal and external stakeholders' relationships

• Good communication, interpersonal, negotiation and networking skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5362

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Innovate and develop system based solutions to tracking manpower movement in the cluster by harnessing Artificial Intelligent and IT systems. Work closely with various stakeholders on developing a system-based solution to tracking of manpower movement and deployment within Cluster;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Work closely with the Group Chiefs to create and/or harmonise one NUHS Clinical Fellowship Programmes by specialties and sub-specialties which includes, not limited to, writing, editing and submission to the governing agency;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Job Requirements

• Minimum 5 years of relevant HR experience in business partnering.
• Prior manpower planning and analytics experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24117

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives. In particular, we have specialist knowledge in a wide range of areas:

• Internal Audit
• Business Resilience
• Performance Assurance
• Business Controls Advisory
• Regulatory Advisory Services
• Behavioral Risk
• Financial Services Advisory

Responsibilities

Will vary by role, but will include an element of:

• Working with engagement team leaders and managers for planning reviews when directed;
• Perform walk-through interviews, identify key controls and tailor audit procedures to evaluate the design and validate operating effectiveness of internal controls in various business processes;
• Conducting compliance reviews and internal audits, and formulating recommendations for processes and controls to better comply with regulatory requirements, regulators’ expectations and industry/market practices.
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Draft findings in report deliverables with clear and concise business writing abilities;
• Present review findings and topics of interest confidently and succinctly in the presence of engagement team and client’s stakeholders in closing meetings;
• Managing key stakeholder relationships, including communication of the scope of work, findings and observations, industry updates.
• Support and perform other projects when required and directed.

About You

• At least 5 years of relevant experience, preferably in a Big 4 Accounting Firm
• Degree in Accounting, Business Management (with accounting specialisation) or related disciplines.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set
• Professional, confident and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast pace environment with tight deadlines.
• Positive attitude to learn and strong team player.
• Possess strong values, personal integrity and emotional intelligence.

Job Responsibilities:

1. Coordinate daily Front of the House and Back of the House restaurant operations
2. Deliver superior service and maximize customer satisfaction
3. Respond efficiently and accurately to customer complaints
4. Regularly review product quality and research new vendors
5. Organize and supervise shifts
6. Appraise staff performance and provide feedback to improve productivity
7. Estimate future needs for goods, kitchen utensils and cleaning products
8. Ensure compliance with sanitation and safety regulations
9. Manage restaurant’s good image and suggest ways to improve it
10. Control operational costs and identify measures to cut waste

Requirements:

• Position - Over 8 years relevant experience in the area of fine dining restaurant
• At least 5 years working experience in the senior position
• Well groomed and hardworking
• Attainment for F & B Safety and Hygiene Policies and Procedures
• Excellent organizational skills and communication skills
• Able to work in a fast pace environment
• Possess positive attitude and responsibilities

About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

• The Digital Delivery Manager is a seasoned and strategic individual tasked with delivery of our Commercial Fuels digital roadmap and to oversee the successful delivery of digital projects and programs.
• This role involves leading cross-functional teams, managing client relationships, and ensuring projects are delivered on time, within budget, and to the highest quality standards.
• The ideal candidate will have a proven track record in digital project management, exceptional leadership skills, and the ability to drive digital transformation initiatives.
• The role will manage delivery squads and work closely with key technology and commercial partners.

Key responsibilities

Lead and manage the delivery of complex digital deliveries

Lead initiatives through the delivery life cycle and translate strategy into digital solutions implementation. This includes planning and coordinating required resources, management of change execution and digital tooling development to progress projects through each phase.

Support digital roadmap definition

Support idea generation and solution definition order to assist the department in maximising the value generated by the business and delivering on strategy. This includes considering the team capabilities required to support the digital roadmap, addressing capability gaps and identifying enablers to business growth success. Prioritise product features and ensure alignment with business goals.

Delivery, execution & measures

Lead the delivery process using Agile methodologies (e.g., Scrum, Kanban). Work closely with cross-functional teams (design, development, QA) to ensure efficient execution. Manage project timelines, budgets, resources and identify and mitigate risks and dependencies throughout the development lifecycle. Define and track key performance indicators (KPIs) to measure product success, analysing data to identify areas for improvement and iterate on the solution. Stay up-to-date on industry trends and best practices in digital product development. Manage stakeholder expectations and provide clear and transparent communication.

Team Management

Foster a collaborative and results-oriented team environment. Lead, mentor, and coach a team of professionals. Foster a positive, collaborative, and high-performing team environment. Empower team members to take ownership and contribute their best work. Provide performance feedback and help team members develop their skills and careers.

Qualifications & experience

• Tertiary qualification in Business, IT, Engineering, Finance or or related discipline or relevant operational experience.
• Project 10+ years of technology and commercial delivery experience with 3 years in a leadership role
• Proficient in digital delivery, technologies and tools
• 3 to 7 year’s downstream oil industry and/or petroleum trading companies in areas such as Supply planning, Supply operations, line finance roles, corporate planning and strategy, and distribution and sales leadership positions.
• Application of agile project methodology
• Strong understanding of digital technologies and trends, with experience in running digital projects
• Ability to start and execute complex projects including management of change, project methodologies and tools
• Exceptional communication and stakeholder management skills, with the ability to engage and influence at all levels.
• Exceptional communication and stakeholder management skills, with the ability to engage and influence at all levels.

Skills & knowledge

• Analytical and problem solving abilities
• Leadership skills with track record in leading and motivating teams to achieve outstanding results
• Flexible and adaptable, able to thrive in fast-paced and evolving environment
• Able to manage and navigate ambiguity, complexity and uncertainty, utilising structured problem-solving techniques
• Manage cross functional stakeholders in the analysis of improvement opportunities or operations excellence
• Effectively engages and influences business leaders and key stakeholders
• Excellent presentation, oral and written communication skills including the capacity to relate and listen effectively to senior executives and key stakeholders
• Strong relationship building and networking skills
• Strong negotiating skills

Want to take your career to the next level? Apply today.

Job Title: Assistant Strategic Partnerships & Key Accounts Manager

Function: Sales

Reports to: Business Development & Strategy Leader (Unilever Food Solutions, Singapore)

Scope: Local

Location: Singapore

Terms & Conditions: Full Time, Permanent | CD Incentive Inclusive | Transport reimbursement basis

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

UNILEVER FOOD SOLUTIONS

Unilever Food Solutions (UFS) is the €2.5bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators in 72 countries. At UFS, our purpose is to Free Chefs to love what they do. We work with Hotels, Restaurants and Caterers to create exciting menus that are good for diners, and good for the planet. Our brands include Knorr Professional & Best Foods— trusted and used by chefs and F&B operators every day.

JOB PURPOSE

We are searching for a strategic partnerships key account assistant manager with strong commercial acumen and entrepreneurial spirit to harvest growth from white spaces, while managing and developing strategic partnerships with key accounts. You will lead end-to-end the identification and capturing of growth from white spaces, including driving new business models, strategy, portfolio and partnerships. You will also manage key accounts, securing their partnerships towards win-win growth opportunities.

This is an exciting hybrid role of strategy, key account sales and business development that allows the individual to develop into holistic sales leadership. If you have strong business acumen, is results-driven, and want to co-create the future food scene with key leaders across the food industry, then this role is for you!

ROLE RESPONSIBILITIES

• Define, Implement and manage new source of growth white space segments
• Create business case to size opportunities, and make recommendations for investments using data; Drive data-driven analysis and decision-making
• Drive relevant pilots necessary to testbed new models and ideas for current and future-fit growth
• Innovate product solutions and value-added service propositions through industry partnerships and new business models
• Deeply understand key strategic customers to develop and deliver joint business growth plans and pipeline opportunities
• Identify and maximise key strategic customers’ product mix to deliver healthy and profitable growth
• Negotiate effectively (e.g. value proposition, marketing support, product offers) to maximise ROI
• Develop, deliver presentations, pitch decks for key customers interactions
• Build strong and sustainable customer relationships
• Conduct active engagement with relevant associations and new corporate relations, to land growth initiatives
• Manage industry relations and grow UFS network and presence
• Act as active ambassador of Unilever externally and internally

The roles of duties are not exhaustive and may change according to business requirements.

ROLE QUALIFICATIONS

• Proven track record in Business Development and/or Key Account Management
• Strategic Thinker with on-ground implementation experience
• Entrepreneurial and eager to develop new leads
• Proven ability to pitch and negotiate
• Strong communicator and people skills
• Strong in business acumen, business case development and data analysis
• Excited working in fast-paced, complex, multi-functional organization
• Self-driven and agile to adapt
• Knowledge of Singapore food service industry highly preferred

Skills

• Strategic thinking
• Customer relationship management and negotiation
• Powerful communicator
• Data-Driven
• Project management
• Strong business acumen
• Resourceful
• P&L Understanding
• Stakeholder influencing and management
• Resilient

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
  PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  AGILITY: Explores the world around them, continually learning and developing their skills.

Department Description

The MARK/BTO/ORM (Operational Risk Management) team oversees all activities performed by Global Market Asia teams from an Operational Risk perspective. It identifies weaknesses in systems and processes and implements controls to mitigate this risk and reports to management and second and third lines of defence. In addition, ORM works with the business and support functions to assure that emerging Risk is identified and mitigated with relevant controls.

ORM has two sub-teams: Business line Risk Oversight “BRO” which has a focus on the Business Lines Operational risk topics such as Incident Investigations, RCSA, Permanent Control, Best Execution; and Supervision, Referential and Control “SRC” team which has a focus on transversal topics like Front Office Supervision and Anti-Fraud (WATCH Program) controls, Audio and Electronic Communication framework.

MISSIONS

The junior position will be assisting the ORM team in their mission of pro-actively monitoring and mitigating Operational Risk.

The successful candidate’s responsibilities include, but is not limited to:

· Overseeing a wide range of transversal operational risk processes linked to Front Office Supervision, including Work from Home framework, Floor Access, Cyber Security, Security Exception Management and Authorized Audio and Electronic Communication tools.

· Providing support to FO managers to discharge their supervisory duties, with KRI reporting and assisting on referential management.

· Developing practical knowledge of Anti-fraud and regulatory controls and assist the FO managers in execution of LOD1 controls.

· Acquiring strong knowledge of the APRC “Activities, Processes, Risks and Controls” system and taxonomy to ensure compliance with the control deployment targets.

· Improving efficiency through simplification and automation of repetitive tasks in collaboration with our partners.

PROFILE

ACADEMIC BACKGROUND AND CERTIFICATIONS, EXPERIENCE

· Bachelor’s Degree in Accounting, Finance, Business Administration, Economics, Engineering, Computer Science or related discipline. Fresh graduate/Recent graduates with less than 1 year of experience welcome to apply

· Proficiency in Microsoft Excel is a must. Knowing how to code in Python and experience in VBA would be an advantage

· Prior internship experience in investment banking/ financial services is preferred

OPERATIONAL SKILLS

· Strong critical thinking, good analytical skills and excellent attention to detail.

· Communication skills (verbal and written) with ability to interact comfortably with a variety of businesses, management, and control functions across the bank.

· Self-starter, strong work ethics and be able to work accurately under pressure

· Team player, proactively shares information and collaborates with others

BEHAVIOURAL SKILLS

1. Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode

2. Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority

3. Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs

4. Innovation - Technology: I adopt new technologies in the solutions and projects I work on

5. Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions

6. Commitment - Sustainability: I strive to develop my skills and knowledge

We regret to inform that only shortlisted candidate will be notified.

about the company

Our client is a globally trusted partner providing reliable Data Centres across the world. Currently they are looking for a Senior/Project Manager to support the delivery of small to large scale data centre projects.

about the job

• Overall in charge of the construction of projects and make sure projects are completed within quality, safety, costs and time.
• Lead or assist in providing technical support and planning during the pre-construction stage.
• Lead Deputy Project Managers and Engineers to come out of the costs and planning structure for prospective deal engagements.
• Lead (or assist) in the execution of approved projects’ quotation and/or tendering process.
• Work with asset owners, clients, consultancies, contractors, vendors to make sure project delivery.
• Site project management and track project schedule based on the approved schedule.
• Cost reports including forecasted cash flow of project expenditures, monitoring spending of cost against approved budget, forecast project expenditures, etc.
• Tracking and evaluation of Contractor Claims, Variations, Delay, EoT and Delay Damages
• Work closely with Safety Managers to ensure construction safety compliance.

skills & experience required

• Degree in Project Management / Mechanical / Electrical / Construction Engineering or equivalent
• Minimum 8 years of relevant experience in the Project Management of mission critical facilities (data center construction will be the most ideal)
• Experience in managing building services Data Centre Greenfield Construction will be ideal
• Uptime/TIA/Chartered Engineer certified will be a plus
• Good knowledge in Electrical HV/LV distribution Engineering
• Clear understanding of commercial & financial processes (Invoicing, approvals etc)
• Willingness to travel for business trips (SEA - around 30%)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

The Company

Our client, a high-end fashion brand, is currently looking for a HR executive to support them on the full spectrum of HR operations and payroll activities. This role is for a period of 12 months and has potential to be converted to a permanent staff.

The Role

Responsibilities include assisting the HR Director on the day to day HR operations scope such as end to end recruitment cycle, onboarding and offboarding, HRIS and database management, work pass applications, liaising with payroll vendor on payroll information and reports for regional countries.

Your Profile

You should have a minimum diploma in business or human resources or its equivalent and bring along with you at least 3 to 5 years of relevant experience. You are well versed with the employment act and are a self stater and problem solver. Prior knowledge in Workday would be advantageous. Immediate availability is preferred.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12929528, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1107882

Overview

You will support the NUHS Business Office Group Shared Services core functions with the aim to transform the existing processes to support the implementation of new billing system.

Responsibilities

You will work with cross-functional business operations team across public healthcare institutions (PHIs) within the NUHS cluster and shall be responsible to:

• Ensure patients bills and claims submission is processed timely and accurately
• Handle patient enquiries and track any bill dispute resolution
• Process financial assistance application for needy patients with various assistance schemes
• Work closely with various Operations team to support new operation needs, workflow changes and process improvement.
• Communicate any changes in workflow / processes that has impact to Operations
• Ensure compliance to MOH policies on patient financing, Medifund Policy, CPF Board Policy, Hospital Policies and Business Office Shared Services Standard Operating Procedures (SOPs).
• Participate in projects and system implementation in term of controls and risk assessment
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 3 to 5 years’ experience in audit or compliance.
• Familiar with public healthcare operations and subsidy & financing framework.
• Proficient in process improvement and internal controls
• Organized, detail-oriented and able to work independently
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Able to work in a dynamic fast paced environment

The Marketing & Student Recruitment Assistant Manager will shadow the Head of Student Recruitment and work closely to increase and achieve course (enrolment) targets per intake. The candidate will provide support to execute all marketing and student recruitment-related activities to promote the course.

The candidate will be trained and supervised focusing mainly in the areas of conversion [leads to application], marketing and lead generation, events, and admissions.

While under training, the Marketing & Student Recruitment Assistant Manager will be responsible specifically on first-level conversion (outbound and inbound calls, setting up Info Sessions and meetings, conversion of leads to applications) and will be given targets to mainly increase applications. At the same time, will contribute to leads generation from other platforms and initiatives; establish and maintain databases and leads management, but not limited to execution of marketing plan, digital marketing, events, and co-ordination with relevant departments such as: digital team, creative and communications team and admissions team and other ad-hoc which will bring value to the organization as well as to her growth and learning.

Key Responsibilities:

A. 60% - First-level prospect conversion (leads to applications)

· To directly communicate with prospects to promote courses, via calls (inbound and outbound), emails, SMS, and whichever form professionally acceptable, to establish interest of prospects for EMBA to qualify them as leads, converting them from leads to applications.

· To build and maintain strong pipeline of prospects for Head of Student Recruitment to convert to application and enrolment.

· To assist in pre and post student services and follow-up.

B. 30% - Marketing-related, Events-related and Collateral’s preparation

· To support and work closely with Head of Student Recruitment in planning, executing, and attending of marketing events, such as Info Sessions, course fairs, association engagements, road shows, student-recruitment and alumni related events.

· Along with the Head of Student Recruitment, you will be required to coordinate with the Creative team, and Digital team in preparation of required collaterals such as brochures, banners, EDMs, flyers, videos, websites, landing page, etc.

C. 10% - Admissions and others

· To provide support in gathering and collecting all documents from student

· To follow up with scheduled instalment plans

· To prepare reports and other related documents as required in relation to recruitment for TEQSA.

Requirements:

• Bachelor’s degree preferably marketing or sales-related course.
• At least min 2 years of experience in the education industry or relevant industry
• Strong oral & written communication skills, exposure to digital marketing (social media, blogs, websites, etc.), Microsoft Office, PPT.
• Results-driven, eye for details
• Strong passion for sales
• Positive and enthusiastic to learn new things.
• Mature and Professional in communication

About ByteDance

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance sponsorship of a visa. Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities:

- Build consumer-friendly digital wallets and core payment products to support global ecological businesses and global users.

- Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and establish a viable value proposition and business strategy for digital wallets through research and competitive analysis in different markets.

- Manage short-and long-term product planning and prioritization based on user value and business value.

- Responsible for the whole product lifecycle end to end, from conception, design, development, testing, release and operation, including user top-up, transfer, withdrawal, acquiring transaction payment, and related user interaction, back office management, risk management and Anti Money Laundering integration, Data Analysis, etc.

- Identify optimization requirements between business and product baseline. Improve product architecture and design to ensure high stability, performance and reliability.

- Operate products by targeting regulatory issues, user feedback, and KPI analysis to continuously improve User Experience, increase customer acquisition and retention. Identify insights and trends in product features to iterate product competitiveness.

- Work with multiple cross-functional teams to effectively manage stakeholders and products across multiple markets. Continuously optimize the product request acceptance process and improve delivery efficiency.

Qualifications

Minimum Qualifications:

- Experience as product manager/owner role with payments-related products in fintech.

- Strong business sense and experience in product planning in the payment industry.

- Domain knowledge of payment/wallet/card/digital banking related payment products, experience in digital wallet products is preferred.

- Hands-on experience in consumer-facing product lifecycle management for Requirements Gathering and Analysis, Product Requirements Writing, Data Analysis and Operations. Strong attention to detail and User Experience. Passionate about developing products and experiences with great customer empathy.

- Responsible for top up, transfer, withdrawal, acquiring transaction payment, and related back office operation, risk and AML integration, Data Analytics, etc.

- Familiar with defining and optimizing product management processes and tools to support product lifecycle management.

- Strong logical and structured thinking, excellent abstraction and induction skills

Preferred Qualifications:

- Experience in technical background

- Ability to adapt to uncertainty and change in a fast-paced environment

- Self-driven, positive attitude and team player

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Position: ETL Developer (L3)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Keyskills: AML, Linux, Shell Script, SQL, Python, Java development, Control M, Remedy, JIRA, Bitbucket, Jenkins, Artifactory, Aldon

Job Objectives
Potential candidate will support AML Projects/CRs for Singapore and Regional entities. As an ETL Developer, the objective is to design, develop, and maintain efficient and scalable ETL processes to support data cleaning, integration, transformation, and loading operations. You will play a crucial role in ensuring the accuracy, reliability, and availability of data for analysis, reporting, and decision-making purposes.

Responsibilities

• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Coordinate with Technology Delivery Manager and System Analyst to plan technical deliverables and schedule, perform design and development works to meet project requirements, and produce technical documents
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Perform data profiling, cleansing, transformation and validation to ensure data quality and integrity throughout the shell scripts and ETL pipelines
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Create and maintain technical documentation, including ETL specifications, data mappings, data dictionary, process workflows, data ownership and error handling procedures
• Implement project change request and in accordance with deployment schedule
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Facilitate and provide technical and testing support before and after production deployment
• Collaborate with cross-functional teams, such as data scientists, analysts, and business users, to understand their data requirements and provide support as needed
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform sanity testing and unit testing
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Job Requirements:

Must Have

• Bachelor's degree in computer science, information technology, or a related field
• At least 8 years of experience and knowledge in Control M, Unix Shell Scripting, and SQL
• At least 8 years of experience and knowledge in deployment process, create, manage and maintain CICD from source code repository, version control, code merge to deployment and housekeeping
• At least 6 years of experience in Hadoop, Hive, Hbase, HDFS and Data Engineering
• Experience in Bitbucket, Git, Jenkins, Artifactory and Aldon
• Experience in JIRA, Remedy and Incident Ticket management
• Ability to multitask effectively and handle large amounts of data
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Python, Java, NoSQL
• Experience in System Interfaces (SFTP, FTP, Connect Direct, API, Rest)
• Experience in Confluence and SharePoint

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Job Tittle: Program Manager, Navy Project management Asia

As Program Manager you are coordinating global projects across the Navy segment of the company. The projects may be executed from different global teams and different customers around the world. You are going to be a central player in forming a global Navy team. Further, you are following up on program goals while maintaining a high level of detail for each project you are overseeing within the program.

While having the role as program manager, you may at the same time also have the role as project manager for one or more projects. Other projects in your program may be led by another project manager.

You will have a close cooperation with other departments as sales, R&D, product management and service to align expectations to/from customer, product and service.

Responsibilities:

• Leading, managing and developing your assigned program and project team.

• Provide strategic guidance to teams and project managers in ways that promote the company’s goal & culture.

• Coordinating cross project activities

• Act as the point of contact for the customer and internal stakeholders in program related topics and of course for those projects, which you are handling yourself.

• Responsible for the budget of the projects within the program.

• Manage the risks and issues that might arise over the course of the program life cycle and take measures to correct them when they occur.

• Develop, coordinate, execute, and maintain plan data as per contractual specification.

• Planning and leading the execution of assigned projects through all phases of the project lifecycle from start up to project closure.

• Accountable for the performance of the projects (deliverables)

• Facilitate technical solutions, including support for team members.

• Resolve projects’ higher scope issues.

• Responsible for overall internal project status /milestone reviews and reporting of same

• Responsible that the team follows on the (customer specific as well as internal) quality and security procedures.

• Support stakeholder management, of external and internal stakeholders.

• Keep the confidentiality especially related to Naval contracts.

• Ability to act as mentor for your team

Desired Skills:

• Fluent Danish & English (communicate effectively in writing and verbally)

• Bachelor of Science in a relevant specialisation, e.g. electrical, electronic or software engineering, focusing on OT systems.

• Good ERP system knowledge (SAP)

• Min 20 years of working experience in NACOS Platinum Products.

• Good Cyber security knowledge

• Very Good understanding of Platform equipment functionality (Valves, Pumps, switch gear etc.)

• Good interpersonal skills, teamwork, and organisational skills.

• Ability to travel and live overseas.

• Ability to work as part of a team and independently.

• Ability to act as mentor and facilitator for your team

Personality / Desired behaviour

• You have a high work ethics.

• You are an are ambitious team player - ready to make the effort for achieving team success.

• Your attitude and commitment may precede your experience.

• You are result-oriented.

• Business and Customer focus.

• Able to handle several projects simultaneously.

• Decisive and solution orientated.

• Planning and achievable target setting.

• Developing self and others.

• Situational and cultural sensitivity.

• PMP certified.

• Risk Management experience

• Good knowledge of the development processes of the product

Very good knowledge of the NACOS Platinum product and ability to do customizing / programming in the tools

Project Manager [ Marine Construction ]

5.5 days
Mon-Fri: 9am-530pm || Sat: 9am-12pm
$4,500-$8,500
Pioneer Rd, Singapore (Transport Provided from Joo Koon MRT)

Job Duties

• Manage and execute project in cost effective, on time delivery with quality standards to meets client expectations;
• Managing the projects in accordance to our Company’s ISO 9001, ISO 14001 & OHSAS 18001 Standards and contractual requirements;
• Pre and post-contract stages from vetting tender documents, organizing tender activities as well as settlement of accounts with owner, sub-contracts / suppliers;
• The development and implementation of project management plans through the provision of project scheduling, monitoring, reporting and forecasting, ensure that safety regulations are complied;
• Providing and preparing all scheduling, budgeting and specification for the project work;
• Check drawings and quantities and ensure that the calculations are accurate for the project implementation;
• Carry out project planning, cost control, project management and documentations;
• Provide the direction in construction planning, coordinate work with other departments, sub-contractors, clients and consultants to ensure overall construction progress as scheduled;
• Liaise and assist in submission of all necessary permit, license to all relevant authorities for the project work;
• Attend meetings, correspondences and liaise with clients, sub-contractors and suppliers;
• Resolve design and site problems encountered during the construction period;
• Plan and manage actual and post construction issues with the clients, consultants, sub-contractors and relevant authorities;
• Ensure proper documentation of the project, such as record correspondence, as-built drawings, etc..;
• Close supervision of work carried out by sub-contractors and suppliers to ensure adherence to project schedule;
• Ensure highest quality on the work carried by the sub-contractor, fabricators and suppliers;
• Liaise with consultants, clients, sub-contractors and suppliers on the implementation of the projects;
• Check on the progress claim submitted by the sub-contractors;
• Monitor, track, report project progress, supervise Engineers, Supervisor, Technicians and sub-contractors’ on site;
• Follow-up on the defective work and ensure timely rectification by contractors, fabricators and suppliers;

Job Requirement

• Recognised Degree by BCA in Civil Engineering.
• 10 years’ experience in Civil Engineering Projects, especially in Marine Construction of Jetty, Wharf, Harbour, Dredging, etc.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Salary: $4000 max

Duration: 1 year + 1 year (extension)

Location: Southwest/ Bouna Vista/ One North

Working Hour: Monday to Friday, 9am to 6pm

We are currently seeking a highly skilled and motivated Accounts Executive to join our Finance team on a 1-year contract basis. In this role, you will be responsible for financial and statutory reporting, ensuring compliance with regulatory requirements and providing accurate and timely financial information to stakeholders.

Key Responsibilities:

• Prepare and review financial statements in accordance with statutory requirements
• Ensure compliance with all relevant accounting standards and regulations
• Prepare and submit regulatory reports and filings as required
• Assist in the preparation of annual budgets and forecasts
• Perform variance analysis and provide insights to management on financial performance
• Support the external audit process by providing necessary documentation and explanations
• Maintain accurate and up-to-date financial records and documentation
• Collaborate with cross-functional teams to improve reporting processes and systems
• Participate in ad-hoc projects and initiatives as required

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field
• CPA or equivalent professional certification preferred
• Minimum of 2 years of experience in financial and statutory reporting
• Strong knowledge of accounting principles and regulations
• Proficiency in SAP, ERP (any) Microsoft Excel and accounting software will be an added advantage
• Excellent analytical and problem-solving skills
• Strong attention to detail and ability to work under tight deadlines
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Position Summary:

Reporting to Director of Event Management, an Event Services Manager is integral in developing associates through collaborating with both the Restaurants, Bars & Events team and Singapore Sales team in ensuring processes are adhered to, providing detailed overview of the planning and execution of all related events and delivering memorable experiences to the guests which will drive financial excellence.

Responsibilities:

Responsibilities include departmental training for all associates to maintain consistency and ensure improvement in achieving quality service standards. Associate is responsible and accountable for the entire operation, administration as well as profitability of the unit.

Operations Management

• Conducts daily briefing to ensure the team is duly informed of key operational matters.
• Collaborate timely with all related Operations team on guests’ requests, requirements and logistical matters.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership and hands-on interaction with guests and associates.
• Handles any constructive feedback from guests.
• Cultivates a positive culture surrounding the eGCC platform and formulate strategies to continually improve the guest experience.
• Collaborates with the business unit’s chef to continually review and refresh menu offerings as deemed by locality and region.
• Creates an operational environment of education and empowerment that energizes associates to focus on guest preferences, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Ensures pre and post events follow-ups are conducted timely.

Financial Management

• Close coordination with Singapore Sales and Catering Sales in the management of function space to ensure revenue and yield is maximize through: analysing of trends to determine peak periods, monitor enquiries and bookings’ status, cut-off dates, rooming lists, up selling and payment dates.
• Communicates effectively with Catering Sales and Revenue Management on groups’ booking pace and conversion of enquiries.
• Ensures proper expenses and cost control with required services and standards and monitoring the financial performance of the unit in this process.
• Ability to utilize the various systems used to support and manage the unit’s business such as: Opera, Opera S&C and Micros.

Business Development and Marketing

• Ability to interact with guests to promote the hotel and the business unit.
• Ensures guests’ profiles are promptly updated and database is kept properly and motivates the team to anticipate guest needs.
• Be aware of what the premier external competitors in the market are doing.
• Establishes new accounts.

Talent Profile:

• 2 years or more experience in a similar role
• Diploma or Degree from a recognized hospitality / tertiary institution.
• Owns good range of customer contacts.
• Proven record in delivering operating results in operations focusing on personalised service.
• Experienced in managing diverse relationships, i.e. Multi-Cultural / Racial teams as well as local communities.
• High energy personality – engaging.
• Has an understanding of budgeting and financial management
• Highly adaptable with the ability to direct changes.
• A good people manager with ability to motivate a well set team.