Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

• Degree holder, with min. 1-2 years of credit and sales experience covering local SMEs preferred.
• A fervent individual who is self-driven and possesses the willingness to take on additional initiatives to drive the overall business strategy.
• Strong interpersonal skills, with the ability to connect with customers
• Sound analytical skills with the ability to interpret and analyze company financials
• A passionate individual who is innovative and enjoys a dynamic work environment.
• Highly focused, driven, and results-oriented individual.

Responsibilities:

Reporting to Head of Compliance, the AVP/Manager Compliance (Merchant Banking) oversees the regulatory requirements of the Merchant Banking activities of SBI, Singapore. This position is accountable for the effective second-line oversight of the implementation, maintenance and administration of the compliance management.

• Oversee the development, implementation, and maintenance of the SBI, Singapore’s Compliance program to mitigate risks of non-compliance and ensure adherence within established compliance risk appetite
• Maintain current knowledge of Singapore regulatory requirements that affect the business
• Oversee compliance monitoring activities for SBIS Merchant Banking activities, including oversight of the compliance process, and effectively challenge the business on regulatory compliance issues
• Develop solutions for addressing regulatory issues and recommend appropriate steps to address them
• Follow-up to verify appropriate and timely issue resolution of issues by the business line and report as appropriate
• Report on the adequacy and effectiveness of controls over regulatory risk using established metrics for SBI, Singapore
• Review and submit licensing applications for SBI, Singapore
• Ensure timely and accurate reporting to MAS
• Ensure proper reporting of violations or potential violations to duly authorized enforcement agencies as appropriate and/or required
• Keep records of the KYC and counterparty approval documents
• Ensure AML & KYC guidelines are being adhered to
• Provide advisory on ML/TF queries from Business Units and departments of SBI, Singapore in relation to new customers’ onboarding and ongoing transactions
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office when appropriate
• Provide trainings in the areas of Regulatory and AML/CFT Compliance
• Undertake other ad-hoc duties/projects as assigned

Requirements:

• Graduate in Banking, Finance or other discipline
• Preference may be given to post graduate degree in legal or related field of study, with related compliance certifications a plus
• Candidates with ACAMS or Diploma in Compliance would be preferred
• 5+ years relevant work experience in Compliance in financial services industry, including Compliance management experience in Equity Broking, Debt Capital Markets, Equity Capital Markets, Corporate Finance and Securities Trading compliance or equivalent regulatory experience
• Demonstrated expertise in effectively communicating the roles and importance of regulatory compliance, as well as proactively identifying regulatory risk
• Effective leadership capabilities, including strong communication, change management, sound judgment, relationship management, and negotiation skills

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

Job Description

Department of Geography: Manager / Assistant Senior Manager (Geographic Information Systems)

The Department of Geography at the National University of Singapore (NUS) is inviting applications for a Manager / Assistant Senior Manager in Geographic Information Systems (GIS) to provide support to the GIS Unit and its GIS educational programmes. The GIS Unit spearheads the research, training and applications of GIS in the Department and aims to extend beyond the academic realm to foster an Asia-focused GIS ecosystem with global reach. The Department is the leading centre in Singapore for GIS research and teaching, hosting comprehensive geospatial and other laboratory facilities. It currently runs three GIS educational programmes based upon a diverse range of courses; the MSc in Applied GIS and Graduate Certificate in Applied GIS at graduate level and the GIS Minor at undergraduate level. Plans are underway to complement the three existing programmes with a Graduate Diploma in Applied GIS (thereby creating a fully-stackable MSc degree in Applied GIS) and a Professional Certificate in Applied GIS.

The position is for two years in the first instance with the possibility of extension subject to performance.

The person appointed will be expected to cover the following duties and responsibilities:

1. Administrative & admission coordinator for the GIS programmes
• Review and process applications from prospective students.
• Coordinating students’ theses & projects-related activities/tasks for the MSc programme.
• Support new course development and new elective course identification.

2. GIS Outreach
• Develop and offer training programmes in collaboration with faculty members within the Department and across NUS to facilitate GIS outreach to working professionals and the public.
• Assist in annual open houses and other initiatives aimed at student recruitment.

3. GIS Lab management
• Run the day-to-day operations of the GIS lab.
• Purchase and manage GIS & remote sensing software licenses used in the Department.

4. Technical and knowledge support in GIS
• Assist students, research staff and faculty in developing and analysing geospatial data for teaching, training and research.
• Support the implementation of advanced analysis and presentation tools from GIS and remote sensing software.

5. Contribute to GIS teaching in the Department.
• Help teach GIS-related courses (regular courses and short-term professional training) upon request and in accordance with expertise.

Qualifications

The following are required:
• At least a Master’s degree in a relevant subject from a reputable institution
• High level of written and oral communication skills
• Analytical, meticulous, well-organised and able to multi-task
• Able to work independently and as a team player
• IT savvy, with good knowledge of Microsoft Office Applications
• Proficiency with GIS / remote sensing software

The following are desirable:
• Previous working experience in a relevant area, such as computer laboratory management or marketing academic programmes in tertiary institutions

Applicants should submit the following documents with their letter of application:
1. Full curriculum vitae, including details on education (degrees obtained), employment history, relevant experience, honors and awards, etc.
2. Names and contact details of three referees

Enquiries about the job position should be directed to Dr Yan Yingwei at: [email protected]@nus.edu.sg

Review of applications will commence on 20 February 2024 and continue until a suitable candidate is identified. Only shortlisted candidates will be notified.

We are looking for a Manager to drive the next phase for our Innovation team, through the Open Innovation Platform (OIP). Our mission is to inspire and support corporates to innovate digitally. The OIP is the national digital platform matching corporates to innovative solution providers. This is a business development and pre-sales role which is focused on corporate engagement through multiple modalities e.g. inbound and outbound leads generation and qualification, curated programming, triaging their innovation needs and funnelling them to the OIP programme to support their corporate innovation journey.

Why Join:

• Be part of a young, vibrant, fun and transforming team to strategise, refine and execute the suite of innovation programmes and resources for corporates.
• Shape the ethos of a start-up in government, being scrappy, running fast and lean, and failing forward.
• Rare opportunity to create an innovation platform in government, to benefit corporates and the economy at scale.

Key Responsibilities:

• Business Development. Generate, qualify and cultivate corporate leads, and convert corporates looking to drive business innovation within their organisations. This includes sourcing leads through working with partners to curate exclusive events or programmes targeted at innovators and decision makers.
• Business Engagement. Qualify inbound leads including referrals by acting as initial point of triage for corporates with interest in OIP to diagnose their basic innovation needs. Regular engagement with warm leads, keeping abreast of industry trends and customer drivers as opportunities for follow-ups to enable conversion.
• Stakeholder Management and Matching. Scout, own and deepen relationships with new corporates and multipliers (e.g. government agencies, trade associations) to build the corporate database. Support direct matches with our technology solvers base, based on corporates’ business use cases, as a lever to deepen the corporate relationship.
• Partnership Development: Identify, source and engage existing or new strategic partners through lead follow-up to achieve Innovation team’s objectives (e.g. securing more corporate leads for OIP and/or developing partner-led tech showcases to inspire corporates)

Requirements:

• Tertiary qualification in Business/Information Technology/Engineering or relevant/related disciplines
• At least 5 years of relevant experience in an industry engagement, B2B business development or consultancy role, with immediate and large business networks
• Adept at engaging external stakeholders across seniority levels, and building business networks
• Excellent written and verbal communication skills; with strong analytical and conceptual thinking skills
• Highly adaptable and can work well across internal units and cross-cutting issues and processes
• Results-oriented to follow through with programmes and assignments in a timely manner
• Experience in corporate innovation or digital transformation, cultivating and sustaining business partnerships, and running curated and targeted programmes for corporates
• Good understanding and appreciation of new technology trends, and how it can drive new areas of growth and business use cases across industries in the digital space
• Strong bias for action and ownership to roll up your sleeves to do
• Relentless in cutting through blockers and getting things done
• Team player in solving problems without drawing lines

Job responsibilties:

Sales & Advisory

• Market a range of retail banking and investment products.
• Upsell and cross-sell the Bank's suite of products and services.
• Offer advisory service recommending suitable wealth management products for potential customers.
• Knowledge of internal policies and procedures to effectively manage the sales cycle and facilitate operational execution of transactions.
• Report sales activities and results to the management on a regular and prompt manner.
• Competent on all KYC/CDD procedures, AML guidelines and all other regulatory guidelines governing the Sales & Advisory process.
• With the cues from customer feedback, pro-actively identify opportunities and provide feedback for improvements in all areas including product & service offering, sales process or operations.
• Supporting, contributing, promoting and driving technology initiatives like Internet applications, mobile applications, etc towards promoting customer convenience and service excellence

Customer Relationship Management

• Take ownership to respond for all customer issues and navigate internally to address issues promptly and/or escalate to relevant authorities promptly.
• To act as a single point of contact for all customers under handling.

Operational Efficiency

• Be responsible for 100% accuracy on the various forms submitted to Operations or to Partners for execution.
• Jointly responsible for the up keep of the branch aesthetics as per the Corporate Identity guidelines.

Requirements

• Bachelor's Degree or equivalent; preferably in Banking, Insurance & Financial Services
• Minimum of 1-2 years of experience in sales and financial products and services.
• CMFAS certified required - M5, M8, M8A, M9, M9A, HI, BCP, PGI.
• Excellent customer focused mindset and strong interpersonal skills.
• Sound knowledge of banking, wealth management and insurance products
• Strong understanding of financial compliance and regulatory requirements in Singapore.

The compensation structure will have Basic Salary + Commission.

Job Description

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Provide guidance to engineers/workers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Provide support on technical issues to Client.
• Conduct project meetings with Consultants, Contractors, Clients, etc.
• Attend regular client meetings to provide progress updates.
• Plan site facilities, handle payment verification, and resolve site disputes.
• Monitor ongoing site activities.

Requirements

• Bachelor Degree in Project Management/ Facilities Management/ Construction Management/ Engineering or equivalent with minimum 5 years of relevant work experience or Diploma with minimum 5 years of relevant work experience
• Strong team player with good interpersonal and communication skills
• Multi-discipline background and experience in Planning, Management, Technical & Contractual skills
• Dynamic and comfortable to work in a fast pace environment
• Immediate availability for employment preferred

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Restaurant Manager!

Job Description

• Overseeing of the service of the Restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Key Duties & Responsibilities | About the Role

• Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing
• sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You
• are responsible for a full sales cycle, from hunting to developing and bringing deals to closure.
• Part of your account management effort, you will be also tasked to handle existing customers
• with new IT projects and business opportunities. There will be excellent career progression for
• you to become a team lead in the department & eventually heading a business unit of your
• own, prior good results after a period of time.
• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting
• prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales
• target
• Work closely with internal pre-sales team (& tech folks) and key technology partners
• on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission
• ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action
• plan to achieve success in this role

Qualifications & Experience | About You

• The ideal Corporate Account Manager:

At least 1 year of corporate sales experience in relevant industry

• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in
• enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network
• security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision
• makers & strong influencers

Business Development Manager (Cryptocurrency Exchange)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences
• Familiarity with the blockchain industry and awareness of market trends and resources.
• Existing overseas media, project, and high-quality KOL connections are preferred.
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

The Senior Manager, Food & Beverage Operations – South East Asia supports and implements strategic priorities and projects for the region, ensuring disciplined execution thereof, and driving performance of trading hotels.

What will I be doing?
As the Senior Manager, Food & Beverage Operations – South-East Asia, you will be responsible for performing the following tasks to the highest standards:

• Implementing deliverables of strategic priorities and projects for South East Asia, ensuring key stakeholder alignment,
• Being fully acquainted with the brand identities, operating standards, and Food & Beverage (F&B) concepts of each Hilton brand and ensuring these are being followed to drive operational excellence and financial performance of each hotel.
• Analyse trading estate F&B performance and ensure appropriate measures are taken to optimize results.
• Collaborate with Hilton Supply Management to ensure a consistent, reliable supply chain at the quality required and cost mitigation and savings.
• Drive sustainability efforts within hotels in F&B, ensuring tracking and analysis of efforts.
• Support execution of hotel F&B capex projects.
• Guide hotels' F&B marketing and social media efforts and monitor consistent execution.
• Develop and implement guidelines for standard operating procedures to deliver great guest stay and dining experiences and business results.
• Provide operational support to operating hotels to maintain and increase service standards, top line, profitability, and quality improvement with a clear focus on business performance against all metrics.
• Assist new opening hotel teams, with training and implementation of F&B concepts, policies, and service procedures, to ensure optimal F&B performance in all aspects from the onset.
• Instill a culture of team engagement, service quality, creativity, and result focus.
• Assist in increasing team retention and creating a strong talent pipeline within the region
• Support training and development initiatives, partnering with Talent & Leadership Development and HR.
• Establish and maintain strong working relationships with various internal stakeholders and hotel-level leadership to facilitate the achievement of objectives.
• Attend meetings and calls, as required by the role of SEA regional and the APAC F&B leadership team.
• Assist and support APAC F&B and Brand projects and initiatives.

What are we looking for?
A Senior Manager, Food & Beverage Operations – South-East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A structured, creative, and strong communicator with excellent presentation and planning skills.
• Sound knowledge of F&B operations, and the ability to drive strong performance from a remote position, paired with cultural savviness are essential.
• At least 3 years of supervisory experience with a proven track record on international, multi-cultural levels. Ideally in a corporate hospitality or hotel-level role (e.g. regional F&B development/operations manager, Director of F&B, or Director of Operations).
• Strong analytical skills and creativity to understand, articulate, and execute strategies.
• A passion for people, customer service, and quality with the ability to translate that passion into an engaged, high-performing F&B team and excellent guest experiences across the region.
• Sound business judgment and creative decision-maker, able to influence others to ensure optimal outcomes.
• Good knowledge of F&B trends, marketing, and social media strategies.
• Experience in food/beverage products, design & and concepts, catering, and restaurant management.
• Have a sound knowledge of International and local cuisines with culinary experience in F&B outlets and catering.
• Understand kitchen and restaurant production, service logic, and planning.
• Have a strong interest/exposure in F&B customer service and procedures from restaurants to bars and catering.
• An individual who combines a confident, self-starting, high-performance orientation with a track record that reflects a "can do" attitude.
• Good interpersonal skills to influence, motivate, and energize.
• Excellent presentation skills
• Fluent verbal and written communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Procurement:

• Source and identify suppliers for direct/indirect materials/services to expand the supplier base and meet new project/production needs.
• Obtain quotes from newly sourced suppliers to achieve competitive costing and continuous cost reduction.
• Lead periodic price negotiations with suppliers to ensure competitiveness in material/service costs.
• Conduct supplier qualification audits and parts qualification to ensure suppliers meet company requirements.
• Qualify suppliers for inclusion in the Approved Vendor List.
• Conduct regular supplier performance reviews to manage qualifications and updates on suppliers' capabilities.
• Maintain standard operating procedures for the Procurement department to ensure consistent workflow processes.
• Develop and negotiate favorable supply agreements with suppliers.
• Collaborate with other departments and suppliers to establish an appropriate supply chain model for assured supplies with minimal inventory holdings.
• Work with departments like Engineering/Warehouse to establish quality standards for supplied items and create the Quality plan
• Supervise and train junior staff to lead the team in accomplishing assigned duties.
• Undertake any other task or project assigned by management.

Purchasing:

• Develop a Purchasing strategy for various supply categories to ensure on-time order fulfillment with minimal inventory for direct purchases.
• Fulfill all indirect purchase needs based on user requirements.
• Periodically review the Purchasing strategy with Management and propose changes when market trends shift.
• Provide periodic alerts and updates to internal/external customers to promptly address any issues or delays.
• Work with principals/suppliers to ensure timely delivery of goods to meet customer/company needs.

Warehousing:

• Manage the warehouse team to ensure timely receiving/issuance of raw materials.
• Oversee the warehouse team to fulfill order requirements for all customer shipments.
• Ensure overall inventory integrity of all goods in the warehouse.

Job Requirements:

• Degree in Mechanical Engineering with a minimum of 5 years of relevant experience or Diploma in Mechanical Engineering with a minimum of 7 years of relevant experience.
• At least 5 years of working experience and exposure in both mechanical and electrical customized parts and components sourcing.
• Proficient in Microsoft Word and Excel.

Responsibilities:

Order Management – 40% Order to Cash Management

Order Fulfilment – 40%

• Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipment
• Confirm product picking and picking list with 3PL and agree lead time for loading and delivery
• Execute orders as per confirmed commitment and advise customer on order status
• Escalation to 3PL for any non-conformances as per agreed service level
• Monitor shipments, investigate reasons of delay, Ensure delivery was completed and compliance to customs regulations
• Monitor documentation for shipment i.e. delivery note, and creation of Delivery order for Ex-Benoi & TH orders
• Monitor performance of 3PL proactively to avoid customer complaints for late delivery and claims
• Execute customer orders according to agreed service level.
• Actively resolve issues and ensure timely communication with customers.
• Prepare shipping documents for all SEA Intercompany direct shipment orders, that include commercial invoice; packing list & COA. Send/dispatch full set of documents to customers.
• Follow up with source for documentation & revision if any.

Complaint Handling – 10%

• Responsible for non-technical compliant handling process, including technical quality notification creation, follow up, feedback and compensation/return process
• Handling complaints and feedback from unsatisfied customers via phone or other communication tools in a professional and polite manner
• Responsible for system related complaint handling process
• Follow up with concerned parties: Sales Manager, Business Manager, Technical Managers and divers supply chain function
• Execute credit/debit notes based on written communication and approval
• Initiate refund request according to MAS (Master of Authority Schedule)
• Close complaint in the system.

Reporting – 5%

• Prepare and submit day-to-day operations and performance reports
• Issuing special reports & business PPT according to needs from CS manager.
• Perform data analysis, root cause findings.

Other Tasks – 5%

• Follow up, closing and clearing invoices with Finance.
• Communicate to customers in a polite and service oriented style
• Follow related policies and procedures
• Provide suggested solutions in case of operational interruptions and approve or escalate solution to CS Manager
• Comply with safety and sustainability requirements and highlight issues to stakeholders

Requirements:

• Bachelor’s Degree from an accredited university in Operations Management or Supply Chain Management or Logistics or Business Administrative.
• min 3 years in customer service, order fulfilment, logistics arrangement.
• SAP Proficiency of SD & LE modules.
• MS Office experience.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23464

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

We are recruiting for a leading real estate name listed on the mainboard of Stock Exchange of Singapore. They are a well-established hospitality business which owns and/or operates serviced apartments and hotels in over 60 cities and 18 countries across Asia, Australia, Europe, the Middle East and Africa.

Reporting to the VP, Asset Management, you will primarily be involved in asset planning, annual budget and business plan reviews, Asset Enhancement Initiatives (AEIs) and valuations.

Job Description

• Working with individual property teams and respective Team leads to develop strategies for each asset assigned to optimize profitability and cash flows.
• Carry out monthly owner’s meetings with the property teams in assigned assets.
• Identifying key opportunities for each asset and preparing an action plan for implementation with the property team.
• Reviewing monthly management reports and financial statements.
• Identifying potential AEIs and working on ROI analyses, designer and consultants selection, submission for relevant internal approvals to management of the works to be completed on-time and within budget.
• Reviewing and analyse Annual Operating & CapEx Budgets and submission for relevant approvals.
• Carry out annual valuation exercise for portfolio, including but not limiting to conducting RFP and managing the valuation process.
• Preparing monthly and quarterly reports for the assigned properties covering asset performance, market outlook, major drivers of past and future performance as well as major CapEx.
• Liaise with auditors and other external professional advisors on matters pertaining to the assets.
• Preparing papers to obtain approvals for all major AEIs, Annual Operating & CapEx Budgets and major decisions affecting assigned assets.
• Assist or lead in any other projects as required from time to time

Key Qualification

• A good degree in Real Estate, Hospitality or Finance, additional qualifications like an MBA or CFA will be favorably considered.
• 6 years of experience in an Asset Management / Hospitality role.
• Excellent written and oral communications.
• Structured, methodical and with experience delivering concise, professional and relevant papers.
• Experience conducting feasibility studies and ROCE analyses.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R1109270

The Duty Manager ensures the smooth day-to-day operations of the Hotel to create memorable hotel experiences for our guests. The Duty Manager solicits feedback from Guests and addresses product and service issues, which encompasses all operational aspects of the hotel and looks after the well-being of our guests. They have 360 environmental awareness, the ability to plan and execute tasks, excellent communication skills, are proactive and resourceful, and are able to work with minimal supervision.

Responsibilites:

• Engage with guests in order to personalise their experience
• Proactively manage the hotel operation in order to prevent product and service shortfalls
• Manage service recovery efficiently and effectively in order to create the opportunity to regain the guest’s trust and belief in us.
• Gather, collate and communicate all relevant information regarding hotel operations, guest incidents and service recovery follow-ups with hotel management
• Ensure that all in-house guest feedback is responded to by way of personal call, meeting or email to address guest issues before departure
• Documentation of hotel risk management reports where appropriate with in-depth in investigation and process recommendations for future prevention and improvement
• Ensure all operational equipment is in full working order; request repairs and maintenance as required in a timely manner
• Continuously monitor, study and evaluate operations, policy and procedures of the hotel and propose necessary improvements to relevant departments in a timely manner
• Develop and maintain close business contact with house and city guest to provide memorable experiences wherever possible
• Ensure all Front Office Associates are groomed in accordance to hotel standard.
• Identify training needs and make appropriate suggestions to improve service
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management and ensure necessary reports are generated during night shift and distributed according to Night Shift Check-list
• Report all unsafe environmental conditions or equipment in the hotel that present a health & safety risk to the Security Duty Manager to ensure guest and associates’ safety.
• Ensure the safety of guests by preventing and responding to emergencies.

Talent Profile:

• Preferred 5 years hotel experience in similar size/level hotel with at least 2 years in a supervisory role
• Demonstrated commitment to teamwork
• Demonstrated ability to plan and manage time
• Excellent English communication skills – spoken, listening and written
• Positive mindset and Pro-active
• Ability to interpret body language and anticipate guest needs
• Ability to lead by example & inspire others
• Ability to work independently

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft’s Cloud business continues to mature, our infrastructure expansion accelerates, and Datacenters are central to this growth. To support this, the acquisition and development of our owned, designed, and constructed Datacenter facilities will scale to meet the demands of our customers, while we also continue to lease and acquire Datacenter capacity at pace, particularly in our high growth markets, working closely with Datacenter operators in each region, and across the Globe.

Cloud Operations + Innovation (CO+I) is responsible for planning, building and operating Microsoft’s cloud infrastructure datacenters across the globe. Within CO+I, the organizational scope includes supply planning and strategic acquisition, global construction, datacenter and edge site operations, critical environment and availability, engineering, and datacenter innovation.

Lessor Relationship Manager

Microsoft understands the criticality of our eco-system and we have developed key stakeholder partnerships across the Globe to enable delivery of data center capacity for our customers. Whether we build our own data centers, or lease data center space from third parties, our customers expect best in class services, 24 x 7, and 100% uptime. With this in mind, Microsoft recognizes our lessor community as our team, and our goal is to drive a seamless and standard operation across all data centers globally.

As part of our drive to be the best, we are creating a new team to specifically focus on our lessor partnerships, to create a focused approach to our lessor performance management, and to drive a culture of lessor relationship improvements through analysis of current performance and identification and roll out of initiatives and programs to improve where needed. The team will be the conduit between the lessors and our internal subject matter experts, to manage our customer needs and to ensure 100% uptime during operations. Supporting our global leasing team, this team will work very closely within our LLD organisation, and partner with our CO+I teams as we solidify our lessor partnerships globally. The Lessor Relationship Managers must be strong communicators with the ability to influence others to achieve great things, with a blend of strong analytics & insight development, program management and data centre operations knowledge.

Location: Singapore or Australia(Sydney)

Responsibilities

Responsibilities:

• Reporting, analysis and insight identification of current lessor performance
• Identify key insights from their region and provide key insights and recommendations, to enable the team to develop short and long-term improvement programs, aligning our needs, to drive ongoing enhancements in both lessor performance, and partnership between Microsoft and lessors
• Work closely with our key lessors and identify gaps, proactively find solutions and develop and manage programs to completion
• Support the leasing team with the Lessor Champion and Lessor Executive sponsor programs
• Collate and develop briefing documents for lessor engagement sessions
• Identify, organise and manage end-to-end key strategic rhythm of business sessions with lessors

Analysis to drive improvement

Support the leader in the development of a high impact strategy to improve our lessor performance where needed. Input to strategic white papers / PPTs etc. Analyse lessor performance and identify key insights, issues and areas for improvement, and develop and rollout programs locally, aligning to our global standards. Develop strong working relationships with our lessors and work closely with the global leasing team to influence lessors to engage on this journey; proactively identifying the best solutions to move forward with, and enable delivery.

Qualifications

Skills & Knowledge

• 5+ years demonstratable reporting and analytics experience
• 5+ years demonstratable program management experience
• Datacenter domain experience preferred
• Microsoft experience is beneficial
• Proven ability to apply critical thinking in complex situations and to drive change where needed
• Strong organization skills with demonstrated ability to be adaptable and resilient
• Proactiveness and a strong positive outlook and approach to change management
• Strong business acumen and mental agility to ramp quickly across our diverse business and offerings
• Enjoy working under pressure and deadlines, be able to work independently, with a strong ability to manage complexity while driving clarity
• Demonstrated strong capability in reporting, verbal and written communications skills across a geographically dispersed audience

Qualifications

• Bachelor’s degree or higher in business or technical discipline
• Project Management qualification preferred

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as an Assistant Manager!

Some duties include but not limited to:

• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Take and schedule reservations, greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Benefits:

• 5 day work week

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Month End Financial Reporting duties.

· Prepare month-end Journals and closing activities.

· Prepare monthly Expenses Reports to submit to HODs.

· Update monthly Balance sheet schedules and follow up on outstanding items.

· Forecast P&L – update analysis.

· Upload Financials into HFM consolidation system. And Run monthly reporting packages.

· Handle intercompany confirmation and reconciliation of disputes between intercompany.

· Expense Claims via Concur -review for Processing.

· Assist with statutory Audit and tax queries.

· Government Surveys.

GST Quarterly Reporting

· Generate GST reports for submission.

· Monthly review.

Others

· Back up for Accounts Payables invoice processing.

· Ad-hoc duties, as assigned by supervisor.

Requirements

At Least Diploma in Accounting, Finance, Business or a related field

Experience

· Finance professional in an MNC environment with minimal 3 years of relevant experience.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

This is a highly visible role within FIS and externally with the client as they will act as the key point of contact with the client for all delivery and operations matters. Essentially this will lead all Project Managers and workstreams for the client to ensure they are delivered, on-time with high quality and within budget.

Demonstrates decision making, problem management and practitioner expertise aligned with the Project Management skillset. Implements necessary control disciplines and practise to effectively manage and execute Project delivery. Proactively seeks to manage and resolve delivery issues and risks.

Manages a client team made up of members of key disciplines such as Project Management, Architecture, Quality Assurance, Development, Business Analysis working on Java based solutions. The team generally operates as a self-organising team to complete work using Scrum Agile methodology.

• Excellent stakeholder and client management skills and ability to “read the play”.
• Ensures the PMs plan and coordinate all aspects of the project from initiation through to delivery i.e. Project governance, change control, financial management practice, issue and risk management, procurement / supplier management, schedule, milestone and deliverables management, project acceptance, sign-off, PIR transition to operations, handover to support function, stakeholder management
• Constantly listening to the client with the view to ensure client satisfaction in parallel to sourcing new business opportunities.
• Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts.
• Develop consistency across the team for the definition and execution of project plans, project scope, activities, schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Anticipate and ensure project risks are managed, issues / problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assist with problem resolutions or risk mitigation as needed.
• May manage the integration of vendor / subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project
• Serves as liaison between internal organizations as well as in client and vendor / subcontractor organizations to ensure all projects targets and requirements are met
• Leads the delivery of steering group and executive client informational and decision seeking presentations. This includes internal FIS presentations to update internal stakeholders.
• Conducts project closure activities to formalize and communicate the project acceptance, project retrospective and a postimplementation review to identify areas of improvement.
• Directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure that efficient operations of the function.
• Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.
• Establish an effective working relationship with our offshore development centres and other functional business units e.g. pre-sales and line of business.
• Performs other related duties as required.

What you bring:

• Typically requires 15 years of demonstrated business analysis / project management experience within a large corporate (ideally multi-national) with at least one project as the Project Management lead on a “large” project (i.e., a project with duration of more than 1000 man-days or spanning more than 4 months).
• A Bachelor’s degree in Business Administration, Finance, Computer Science, Information Systems or the equivalent combination of education, training, and work experience.
• Project Management qualifications such PMP or Prince
• Knowledge of Payments products and services. Working knowledge of AWS and/or Azure hosting will be very well received.
• Knowledge of the business goals, objectives and business operations for the Bank.
• Knowledge of financial services industry.
• Knowledge of basic financial analysis principles and ratios.
• Previous P&L or budget management experience is a must.
• Proficiency in standard office software, such as MS Office, MS- Project etc.
• Proficiency in industry-standard process methodologies (e.g., Agile).
• Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Experience in producing status reports
• Willingly shares relevant knowledge and expertise to other resources plus improve collaboration within FIS and between FIS and the client.
• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills.
• Ability to persuade and influence others on the best approach to take.
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.
• Is resourceful and proactive in gathering information and sharing ideas.
• Experience in issue tracking tools such as Jira, ServiceNow and others.
• Excellent command of English and presentation skills (PPT preparation and delivery).
• Able to communicate in Mandarin to communicate and work with mandarin speaking stakeholders

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

Our client is an investment firm and they are looking to hire Group Compliance Officer who will be working closely with the senior management team.

Responsibilities

• Formulate, implement and maintain group compliance policies and procedures (including but not limited to whistleblowing, outsourcing, gifts register, employee share trading register, AML/CFT, data protection, client onboarding, KYC etc.) in accordance with Singapore and Foreign regulations where applicable
• Draft and revise group’s business continuity management procedures and policies
• Conduct periodic review of our outsourcing arrangements and developed a checklist in place to meet MAS outsourcing requirements
• Conduct annual internal training covering AML/CFT, risk management, regulations and industry best practices for staff and new joiners
• Compute Risk-based Capital Adequacy Requirements, with inputs from the Finance team
• Ensure and carry out timely submission of regulatory filings including but not limited to Annual Audited Returns, Financial Resources Requirement, General Notifications, Licensing, Incident Reporting, Suspicious Transactions Reporting and Announcements.
• Undertake Common Reporting Standard (CRS) reporting in line with regulatory requirements
• Act as Anti Money Laundering Reporting Officer (AMLRO) for Fund(s) under management where required
• Conduct and review KYC and AML/CFT checks on the company’s clientele base
• Provide recommendations and assist the Management on internal and external compliance audit
• Formulate and implement audit processes by conducting periodic risk and compliance testing
• Stay up to date with the latest regulatory landscape in Singapore and provide timely updates and recommendations on any new policies/guidelines
• Assist with any other duties and projects assigned by the Senior Management

Requirements

• Bachelor’s Degree in Accountancy, Finance, Business or related discipline
• 8 to 10 years of relevant working experience in compliance roles in asset management or other financial services organisations.
• Sound knowledge of regulatory compliance requirements
• Attentive to details and with ability to interact and negotiate with key internal and external business stakeholders
• Strong written/oral communication, organizational and interpersonal skills
• Self-starter, resourceful, hands-on, and committed to deliver results
• An independently minded person who thrives in a team-based environment

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 17C8777

​EA Personnel: R21102223

As a Client Service Associate (CSA) at Western Asset, you will contribute to our mission of not only delivering the best investment performance, but also the best service to our clients while maintaining the highest standards of ethics. The position works closely with business development and client relationship management staff, Client Service Executives (CSEs), to market to and service clients based in Asia (Ex-Japan). This includes answering general client inquiries, prepare client presentations, coordinate account opening, closing and maintenance processes, prepare Requests-for-Proposals, research information on prospective clients, support general business development efforts etc. You’ll learn our business from the ground up by working closely with every department at the organization including Marketing, Product Management, Investment Management, Legal and Operations. You will play a key role in client relationships and departmental initiatives.

What you will do

· Act as a central point of contact for a specified book of clients and communicate client inquiries to appropriate investment management, compliance, audit, legal and operations teams.

· Coordinate account opening, maintenance and closing processes, which may involve working with both internal departments and external parties (i.e., client, custodian, brokers, lawyers, etc).

· Prepare and/or review meeting presentation books. This may involve working with CSEs and Portfolio Managers to download and analyze data before putting them into graphical presentations for client meetings. This will require someone who is familiar with fixed income concepts and a working knowledge of Bloomberg, Excel and Powerpoint.

· Prepare briefing memos (“background packages”) for client and business development meetings.

· Attend select client meetings.

· Prepare and/or review requests-for-proposal submissions.

· Review all standard and/or customized client reports and ensure they are sent according to the daily, weekly, monthly and quarterly reporting deadlines.

· Maintain client contacts, sales opportunities and relationship notes in the client relationship database.

Work on ad-hoc client projects.