• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work in Construction Site

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Responsible for managing our International Shipping Integration, which include various global sites including Canada, Europe, and Japan

Responsible for F135 logistics global support

Responsible for the overall implementation for the Japan Logistics Center

Engage in contract negotiations with logistics suppliers and sub-contractors

Responsible for completing projects on time and in coordination with the outsourced supplier

Responsible for the coordination of cross functional team members and required project materials

The individual will be required to identify lead-time constraints, and take corrective action to remedy any issues with project delivery

Participate in cross functional team projects to provide management with actionable data

Evaluate data to ensure the proper strategy is formulated and any risks are identified

Act as the primary contact for IT and ITC

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

The Business Analyst will be part of a team that manages product development, implementation and continuous improvement of crew IT applications and systems in Flight Ops Division, Integrated Crew Operations and Planning Department. The ideal candidate will have a strong background in systems management, a deep understanding of operational requirements, and a passion for technology-driven solutions.

Key responsibilities

• Playing a key role in project management, ensuring timely and within-budget delivery.
• Review training and qualification records within crew products, identify and redesign systems, processes, and reports for improvements to ensure crew training and qualifications meet regulatory and compliance requirements.
• Develop user stories and define system objectives and acceptance criteria, ensuring they meet operational and compliance requirements.
• Collaborate with IT and software development teams to design and enhance system functionalities.
• Develop and maintain strong relationships with key stakeholders including IT and software development teams to manage product releases.
• Prepare user requirements and tender specifications for new systems.
• Prepare and submit cost justification paper to management.
• Evaluate tender proposals and submit recommendation to management.
• Perform user acceptance testing.
• Develop and implement change management plan.
• Conduct user training and system documentation.
• Conduct risk assessment and business continuity exercise as required.

Requirements

• You should possess a recognized University degree, preferably with Honours in Computer Science or Information Science or Technology.
• Good knowledge in project management, analytical, problem-solving skills and decision-making abilities.
• Outstanding communication and interpersonal skills, capable of working effectively with cross-functional teams.
• Experience in managing IT projects and excellent understanding of operational processes and regulatory requirements related to crew management will be an advantage.
• Entry level candidates with relevant internship experience might be considered

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

You will assist the Medical Social Workers in carrying out administrative work, in the delivery of social services to patients and their families. This includes processing of information and statistics on assistance through an electronic system. You may be required to gather information from patients and their families and assist them with the financial assessment procedures. You may also be required to conduct home visits.

Job Requirements

• Diploma preferably in Social Work / Community Service / Human Services
• Relevant experience in Social Services, Accounting and Statistics will be an added advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills

Job Responsibilities

Reporting to the Executive Director, the primary responsibilities of this role are:

- Participate in the development and implementation of programmes for SCAL's SME companies

- Work with and bring onboard member companies to participate in the programmes

- Collaborate with partners to enable projects, which includes planning, implementation and delivering targetsand outcome

- Help engender transformation, innovation and continuous improvement mindset

- Provide advisory services to members, and will involve in organising and designing survey vehicles such as focus groups, interviews to assess members engagement, ochange readiness or other issues

- Conduct statistical analysis on data collected, interpret findings and present insights that provide meaningful feedback for decision-making and action

In this business-critical role, you will be driving the brand strategy in globally, defining and delivering robust integrated brand initiatives based on in-depth consumer and market understanding, reporting to the Global Marketing Senior Manager. This role is ideal for a proactive individual with a passion for building brands in diverse categories, driving market growth through creativity, innovation and strategic planning.

Responsibilities and Duties

• Responsible for developing, implementing and executing effective brand strategies that drive brand awareness and profitability for categories under the group.
• Accountable for brand concepts, managing the brand’s positioning and messaging and overall identity to maintain a distinct and competitive presence in the marketplace.
• Manage portfolio deployment, campaign translation, local brand management, sharing key market insights to ensuring brand consistency and growth in a competitive market.
• Manage carefully and develop initiatives fit-for-use toolkits and guide local brand team for execution
• Develop and support team in effective and efficient realization of regional brand strategy with strong innovation master plan, and holistic brand campaigns with optimised media mix especially new launches
• Provide technical and commercial support to the marketing team, assisting in solving their technical challenges relating to brand constraints
• Partner with sales teams to ensure strong retail presence and customer satisfaction, analyse data, and recommend action plan to drive brand presence within local markets.
• Stay up-to-date on relevant regulatory and legal requirements for the range of products, ensuring all marketing and product claims comply with industry standards.

Qualifications & Requirements (Education, Experience, Skills, Knowledge, Etc)

• Minimum of five years' relevant experience in brand management, preferably within the FMCG industry with experience in beer or alcohol related products.
• Experience with digital marketing strategies, including social media, influencer partnerships and e-commerce.
• Creative thinker with a passion for innovation and consumer-driven marketing.
• Highly meticulous, independent with the ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong creative, organisational, interpersonal skills and ability to multi-task
• Strong understanding of consumer behavior, market dynamics, and trends the product categories.
• Ability to create simple, effective toolkits for brand guidelines, ensuring consistency across platforms.
• Close collaborations with a cross-functional team

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Job Descriptions

• Lead project team and facilitate their ability to complete the project on time.
• Manage and oversee the day-to-day management of projects and on-site works.
• Responsible for ensuring smooth implementation and monitoring of work progress.
• Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality.
• In charge of the planning, assessment and implementation of the whole project safety system and ISO system.
• Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.
• Preparation of site progress report and necessary documentation and attend daily site meetings
• Identify and resolve site issues effectively and efficiently.

Requirements

• Degree or Diploma in Mechanical Engineering or its equivalent.
• Minimum 15 years relevant experience with at least 10 years project management experience at local projects.
• Strong technical abilities and interpersonal skills.
• Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.
• Able to communicate effectively at all levels.
• With Good project management skills and strong analytical skills.
• Experience in LTA project

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.

As the Asst Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalized customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that the Supervisors & Captains in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Perform miscellaneous job-related duties as assigned.

About the Company

Tier 1 is the parent company and head office of clinic chains, East Coast Podiatry and Orchard Clinic. Successful candidates will be based at our head office at Lower Delta Road.

East Coast Podiatry is a specialist outpatient service for conservative treatment of the foot, ankle and associated structures of the lower limb. We are a leading private podiatry practice with an international team of podiatrists in four clinic locations of Singapore.

Orchard Clinic focuses on therapies that help with diastasis recti, incontinence, menopause and conditions associated with the pelvic floor region. Our proprietary therapy protocol combined with the latest technologies achieve fast and effective results.

About the Role

The Human Resource Manager will run the HR department in various HR functions, focusing on HR Operations, including recruitment, onboarding, employee relations, and administrative tasks.

Responsibilities

Recruitment and Onboarding

• Draft and post job advertisements on various job boards and social media platforms.
• Screen resumes and applications, and schedule interviews.
• Conduct initial phone screenings and coordinate interview schedules with candidates and hiring managers.
• Onboard new hires, including preparation of onboarding materials and conducting orientation sessions.
• Process and manage work passes

Employee Relations and Offboarding

• Maintain employee records and ensure they are up-to-date and accurate.
• Address employee inquiries regarding HR policies, benefits, procedures and grievances
• Implement employee engagement and retention initiatives.
• Organize staff meetings, training sessions, and team-building activities.
• Offboard hires, including calculation of final pay, conducting of exit interviews, etc.

HR Administration:

• Prepare and process HR-related documents, such as employment contracts, offer letters, and termination paperwork.
• Maintain HR databases and generate reports as needed.
• Support Finance department in payroll calculations
• Assist in the administration of employee benefits programs, including health insurance and retirement plans.
• Ensure compliance with employment laws and regulations.

Performance Management:

• Support the development and implementation of performance improvement plans.
• Assist in coordinating performance review processes.
• Track and document employee performance metrics.

Requirements

• Polytechnic / Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 year(s) of working experience in the related field is required for this position.
• Strong understanding of HR principles and practices; Employment Act & MOM regulations
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Doc, Sheets, Slides, Forms)
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work effectively both independently and as part of a team.

We are looking for Group Operations Manager for our group of restaurants.

Job Responsibilities:

Achieving Sales Targets

• Ensure that revenue targets are planned and achieved at all times

• Motivating outlets/ staff to exceed targets

• Ensure sales is maximised at all times with great customer service

• Cost management and control to be within the company guidelines as a percentage of sales

revenue

Human Resource

• Support in local recruitment and selection for efficient restaurant human resources. This should

include but not be limited to: Staff recruitment and selection, training, performance management &

disciplinary/dismissal issues as required.

• Maintain cohesiveness of the team to maximise positive teamwork efforts

Operational responsibilities

• SOP development for service & review (opening, closing etc.)

• Timely management updates – Monthly performance, sales & trend analysis, and

recommendations

• Resource management & maximisation - staff costs reduction and maintain

within targets

• Set up audit controls – inventory and restaurant security

• Ensure that proper security procedures are in place to protect employees, customers and

company assets

Service Operations

• Improve average Yield per Customer

• Responsible for ensuring consistent high quality of service

• Co-ordinate Training programme - service quality, menu

• Staff briefings – daily and & monthly (with management team)

Property & Equipment Management

• General maintenance – to ensure that properties are managed properly and always in good

condition

• Equipment maintenance - ensure equipment is adequate for operational needs, is in good

working order and fit for its purpose.

Customer service

• Ensure consistently high quality of customer service in all areas

• Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

• Investigate and resolve complaints concerning food quality and service

Basic Marketing

• Activate social media platforms

• Respond in a timely manner (daily checks) on emails and social media platforms

• Ensure websites are updated at all times

• Regular messaging and posting on social media platforms

Events & Promotions

• Engage in local branch promotional activities with customers and media as required

• Assist, advise and manage event operations as and when required

We’re hiring: Assistant IT Manager, based in Singapore

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES:

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

The Assistant IT Manager will be responsible for overseeing and managing the company’s IT infrastructure, ensuring the smooth operation of all IT systems, and leading various IT projects. This role requires a strong background in project management and vendor management to ensure that all IT initiatives are completed on time, within budget, and meet the company’s standards.

Your passion is:

• Project Management: Lead IT projects ensuring on-time, within-scope, and budget-compliant delivery; develop plans; coordinate teams; monitor progress; adjust as needed; scope and develop business processes.
• Vendor Management: Manage IT vendor relationships and contracts; negotiate agreements; ensure compliance; resolve issues promptly.
• IT Infrastructure Management: Oversee maintenance and security of IT systems; implement policies and procedures; troubleshoot and resolve issues quickly.
• Team Leadership: Lead and mentor the IT team; provide guidance, support, and necessary training.
• Strategic Planning: Implement IT strategies aligned with company goals; stay updated on technology trends; recommend and adopt new technologies to enhance efficiency.
• Others: Provide general IT support; manage ticketing process; code basic functions; develop reporting tools and dashboards; perform data analysis and modeling.

What are we looking for?

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT management, with a focus on project management and vendor management.
• Strong knowledge of IT infrastructure, systems, and best practices.
• Excellent project management skills, with experience using project management tools.
• Proven ability to manage vendor relationships and negotiate contracts.
• Strong leadership and team management skills.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Experience in managing and running projects.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

Why You'll Love Working With Us:

• Competitive salary and benefits package.
• Be part of an award-winning, worldwide company at the forefront of technological innovation.
• Collaborate with a passionate and dedicated team.
• Make meaningful contributions that drive our company's success.

Apply Now and Let's Shape the Future Together!

Apply at the link below:

https://aquaexpeditionshr.bamboohr.com/careers/199