What you will do:

• Drive commercial intensity, sales effectiveness, and business growth in the Asia Pacific region covering all lines of business.
• Conduct strategic planning, data analysis, process improvement, and stakeholder management.
• Manage processes, policies and system solutions of sales performance and incentives through collaborating with regional & local sales teams, HR, Total Rewards and Finance functions, whilst supporting the sales & commercial leadership to drive continuous improvement on sales productivity, pipeline health and effectiveness to enable profitable growth.
• Primarily focus on driving execution within the Asia Pacific field businesses and be part of a newly constructed global team.
• Actively participate in the drive to create global standards, and support initiatives spanning multiple businesses.
• Report to the Asia Pacific Commercial Sales Operations Leader – Sales & Commercial Excellence department.

How you will do it:

• Lead the Commercial Sales effectiveness initiatives & cadences with Country Sales, Finance, HR teams to increase sales efficiency and effectiveness.
• Identify and develop performance indicators and measurements, define commercial KPI tracking mechanism and establish sales dashboards to ensure accountability & ownership, driving meaningful discussions during sales & commercial reviews.
• Design, deploy and maintain tracking and reporting of performance measurements via advanced data analytics tools (Power BI, Tableau, SQL, Access, Excel etc.) & robust IT systems (CRM, ERP etc.) to support sales & commercial intensity.
• Contribute to APAC & Global Commercial Business reviews with data insights on sales quota/ performance, key performance metrics, and identify trends or areas for improvement – utilizing tools/ dashboards/scorecards for Countries, LOBs, Verticals, Accounts, Digital Solutions, Growth Initiatives.
• Oversight of sales performance and incentive governance model ensuring right process & cadence in place for sales capacity tracking, sales quota setting, performance tracking and incentive payout.
• Support sales incentive plan updates with Commercial leadership team and Total Rewards experts to drive right seller behaviors to meet business goals.
• Champion APAC Commercial Operations community through commercial programs; collaborating with business & sales leaders/ operations to develop growth strategies and aligned execution, creating trusted and valued partnership with all teams.
• Lead overall communication and drive change management during process and system roll out across the region.

What we look for:

• Minimum 8 years working experiences from Industrial MNC or Management Consulting.
• Bachelor’s Degree from a recognized University in Business Management, Sales & Marketing, or Engineering concentrations required.
• Experiences in assessing, analyzing, and solving complex commercial issues, dementated capabilities of communicating the implications, facilitating problem solving, and driving consensus.
• Skillful in using data analytics tools (Power BI, Tableau, SQL, Access, Excel etc.) and familiar with Salesfore.com or other CRM systems, rich experiences of creating business intelligence dashboards through consolidating multiple data sources with simplified visualizations and capacities of automated and/or scheduled refreshments.
• Creative problem-solving skills, conflict management within different organizations (centralized matrix organizational structure).
• Ability to deep dive into data, break down complex problems in a simplified way, conduct root cause analysis and provide clear, well-thought-out recommendations for improvement.
• Self-directed with ability to work autonomously and collaboratively and a focus on results.
• Strong influencing capability to integrate and work with cross-functional teams from different backgrounds, cultures, and geographies.
• Excellent presentation and communication skills, with the ability to interact at all levels.
• Fluent in English, both verbal and written.
• Agile, self-starter and can-do attitude is a must.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

• End of Contract Bonus for successful candidate selected for Contract role (T&C applies)
• Pro-rated annual leave for Contract role (T&C applies) or 14 days annual leave for Full Time role
• Medical reimbursement for Contract role (T&C applies) or Medical, Dental and Hospitalization insurance coverage for Full Time role