Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

As a Corporate Tax Manager, your responsibilities include:

• managing a portfolio of corporate tax clients, delivering high quality professional services
• working with clients to understand business requirements to develop and maintain client relationships
• handling tax queries, planning and restructuring inquires
• acting as an engagement lead which includes planning, scheduling and budgeting of projects
• mentoring and managing junior tax staff including Senior Associates and Associates

Qualifications and requirements

• Recognised Degree and/or relevant Professional Qualification
• Singapore Chartered Tax Professionals (SCTP) accreditation would be an added advantage
• Able to lead a team and have a strong understanding of corporate tax issues
• Minimum 6 years of relevant experience
• Strong technical and analytical skills
• Strong leadership, communication and interpersonal skills, with a commitment to understand clients’ requirements

Overview

• Lead and manage finance transformation
• Solid financial background and experience in driving and executing transformation projects

Responsibilities

• Strategic Planning: Design and implement a comprehensive finance transformation strategy aligned with organizational objectives to maximize efficiency and effectiveness.
• Process Optimization: Streamline financial operations by identifying and introducing process improvements to enhance accuracy and reduce cycle times.
• Process Enhancement: Utilize financial technologies, such as RPA, to optimize finance processes and reporting capabilities.
• Change Management: Manage organizational change related to finance transformation efforts, ensuring alignment with overall business goals and fostering seamless integration.
• Cross-functional Collaboration: Partner with various departments to align finance transformation initiatives with broader business strategies, promoting synergy and cohesion.
• Data Analysis: Leverage data insights to guide decision-making and identify opportunities to enhance finance operations.
• Performance Management: Define and monitor KPIs and metrics to assess the effectiveness and impact of finance transformation efforts.
• Project Management: Contribute to the Working Committee for the implementation of the new Dealers Management System (DMS) across all entities and brands.
• Ad-hoc Tasks: Undertake additional projects or tasks as assigned by management.

Qualifications

• Minimum Degree in Accountancy or Finance, with minimum 5 years of relevant working experience
• Possess CPA/CA/ACCA certificate is good to have
• Possess good project management skills and attention to details
• Successfully leading the whole finance transformation projects
• Good knowledge in financial processes, systems and technologies
• Good analytical, maturity, communication, independent, and collaboration

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4545 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

We are seeking an experienced and client-focused manager to join our team. This role offers an exciting opportunity to transition into a broader compliance and consultative position, supporting a diverse portfolio of international companies. You will also gain valuable insights into managing a fast-growing, entrepreneurial service line.

As a key member of the management team, you will play a pivotal role in enhancing client experience, providing technical support, fostering staff development, and ensuring overall team success. You will oversee the delivery of accounting, payroll, and advisory services to a diverse portfolio of international clients, while ensuring new clients are onboarded efficiently and effectively.

You will lead a team of professionals, sharing your technical expertise to help them develop and grow, acting as their coach and mentor. You will also take responsibility for your team’s service delivery, operational efficiency, and financial performance.

Responsibilities

• Supervise and support the delivery of accounting, payroll, and advisory services to a broad portfolio of international clients.
• Participate in new client prospects meetings and oversee the onboarding process.
• Develop a deep understanding of your Client’s businesses to ensure that Forvis Mazars’ reports and advice are timely relevant and that a strong “Trusted Business Advisor” relationship is in place.
• Impart technical expertise to your team to ensure accounts are prepared in line with Singapore and International Financial Standards. Additionally, identify and highlight potential advisory and compliance issues (e.g. taxation, Companies Act, immigration) to the appropriate experts within Mazars for further consideration.
• Plan the work of your team and help them to ensure deliverables are timely and processes are efficient.
• Take ownership of the financial performance of your team.
• Ensure all firm quality and risk processes are understood and complied with by your team.
• Coach, mentor and support the continuous development and well-being of staff.
• Act as a key member of the management team, exhibiting and promoting high levels of client service and commercial thinking.
• Contribute to ad-hoc projects and other tasks as and when required.

Requirements

• Bachelor of Accountancy and/or equivalent professional qualification.
• Minimum 6 years of relevant experience with at least 2 years in a supervisory level, preferably from a professional services firm in an Accounting/Outsourcing/Client Accounting/Audit environment.
• Deep understanding of Singapore compliance requirements including accounting, tax, payroll, Companies Act is a definite advantage
• Strong and extensive technical accounting knowledge in Singapore and International Financial Reporting Standards.
• Advanced knowledge of MS Excel is essential; Familiarity with XERO, SAP and/or NetSuite is an advantage.
• Excellent spoken and written English communication skills, with the ability to engage effectively across all levels of an organization.
• Highly organized with the ability to prioritize, manage multiple tasks and meet deadlines efficiently.
• Demonstrate a strong focus on client service, with entrepreneurial and commercial thinking skills.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

We are looking for a Global Client Executive to join our Global Strategic Accounts (GSA) Marketing Solutions team in showcasing LinkedIn as the premier place for brands to market to the world’s professionals. You will be responsible for developing and delivering a sales strategy while motivating a cross functional team that will assist in hitting growth targets by providing digital marketing strategy to our largest, and often most challenging global customers, in order to help them reach their business and marketing objectives.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

This is a 12-month contractual position.

Responsibilities

• Build strong relationships with multiple business units and clients at varying seniority levels (from mid-level to executive) within our largest global clients and their marketing and media agency partners
• Conceive, pitch and close creative and effective full funnel marketing solutions
  Ability to closely monitor and report on auction-based digital media campaigns
• Proactively provide intelligent client and industry-specific research, trends and analytics
• Interact and collaborate across our global footprint of offices and cross functional partners
• Project manage your book of business’s digital advertising ecosystem - client, media agency, content agency, tech integration partners etc
• Report and forecast sales activity
• Grow the revenue from the named accounts by identifying and closing new multi-million-dollar transformational deals via an Enterprise led sales process.
• Leverage executive relationships and executive sponsors to deepen LinkedIn’s relationships with clients.
• Represent both market trends and client need to the Executive and the Product teams to ensure we are both serving current needs well and evolving our portfolio to identify future client needs.
• Understand where global opportunity exists within each account across all LI Marketing Solutions
  

Basic Qualifications

• 8+ years of commercial experience in advertising, sales, marketing, consulting, or media

Preferred Qualifications

• BA/BS degree or equivalent practical experience
  Experience with strategic selling, solution design and solution-based selling
• Know-how/application of sales methodologies (eg. Value selling, Challenger sales, Solution selling, Sandler, MEDDIC, SPIN, NEAT etc.)
• Proficiency in sales strategies, sales planning and forecasting, sales planning tools, pipeline planning and management
• Experience of working in a target-driven environment
• Ability to drive results and collaborate with major customers, creating relationships across many levels of a client
• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.
• Demonstrated understanding of internet advertising technology and marketing automation
• Strong executive engagement and global stakeholder management skills
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Ability to work independently and collaborate cross-functionally
• Demonstrated commitment to understanding and prioritizing the needs of the customer
• Industry knowledge & ability to understand company’s financial documents & reports.
• Good communication skills, ability to story tell and present
• Ability to interpret data and insights, comes across as a strategic advisor/consultant for the clients.
  

Suggested skills:

• Strategic problem solving
• Solution selling
• Multi-level relationship building
• Data-driven storytelling
• Business and commercial acumen

Responsibilities

• Managed enquiries by responding to incoming calls through the hotline and other channels like email
• For escalation cases, take down the message and relay to a senior for follow up actions
• Identify customer requirements and deliver prompt, accurate, and satisfactory responses.
• Ensure proper recording of conversation with customer in the call centre system
• Engage with all customers in a friendly and helpful manner
  

Requirements:

• Min GCE A level / Diploma holders (Those awaiting results are welcome to apply)
• No experience needed! Training provided

Other Information:

• Tanjong Pagar MRT
• Mon - Fri, Office hour
• Salary $2200-$2400 per month

Interested candidates, kindly email a simply CV/resume to [email protected] or whatsapp to wa.me/6569908661

We regret that only shortlisted candidates will be notified.

Joey Lee | R1550634

EA: 23C1980

Duration: 1 year contract

Location: Changi Airport

Responsibilities

Benefits Operations

• Assist in the day-to-day administration of flexible benefits program, annual flexible benefits enrolment, financial year end accruals and annual tax reporting
• Assist in the day-to-day administration of insurance related matters such as enquiries on the insurance related programmes and claims
• Assist in conducting periodic audit reviews on claims relating to flexible benefits and leave applications audits
• Responsible for conducting User Acceptance Testing (UAT) to validate leave system functionalities prior to implementation as leave administrator
• Responsible for administration of work-injury cases such as filing work injury report and processing claims
• Process all medical bills from panel clinics and hospitals to ensure timely payment and billing to external organisations
• Responsible for leave management and other benefits operations (e.g. birthday scheme)
• Other administrative duties as assigned by the Reporting Officer

People operations

• Perform procurement duties for the division
• Track the budget utilisation for the division’s purchases and expenses
• Other administrative duties as assigned by the Reporting Officer

Requirements

• Diploma
• 1 - 2 year experience in HR, preferably in managing Compensation and Benefits
• Relevant experience in benefits and HR operations under HR Shared Services environment will be an advantage
• Prior experience in using SAP SuccessFactors is a plus
• Strong communication skills
• Proficient in Microsoft Office

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

We are looking for a KYC Officer for our client, a Multinational Universal Bank.

What does the role entail?

• This KYC Officer plays a crucial role in supporting the Client Onboarding team by facilitating the opening of new accounts and performing KYC reviews. This position requires close collaboration with AML, Compliance, ORM, Front Office, and Legal teams.
• Shenton Way
• 12 months contract - renewable!

Responsibilities:

• Offer specialized guidance to Client Advisors on complex account structures and KYC/AML matters.
• Partner with Client Advisors to address all AML and KYC-related issues.
• Provide support and advice to Client Advisors to ensure KYC information aligns with company's Group standards.
• Supervise and track the KYC process, including managing upcoming and overdue KYC cases.
• Conduct training sessions for Front Office staff on legal documentation and KYC related topics.
• Enhance client risk assessments and prepare management reports to aid in risk management and improve control procedures.
• Familiarize with and implement the Bank’s global KYC/AML standards, account documentation guidelines, local regulations, and associated control processes.
• Identify and escalate operational, regulatory, and other risks to the appropriate line manager or functional leads, contributing to the development and execution of mitigation strategies.
• Participate in designing and implementing strategies in collaboration with Wealth Management COO and Change teams to enhance processes and drive performance improvements.

Qualifications:

• Degree in Banking, Accountancy, Business Administration, or a related discipline is preferred.
• At least 2 years of experience in operations, account documentation, risk management, or a similar role, with advanced AML/KYC expertise within the banking or financial industry.
• Proficient in understanding customer needs with an ability to build a strong knowledge base of the client portfolio.
• Demonstrates maturity and strong analytical and problem-solving skills.
• Effective multitasker who thrives in a dynamic environment, values diversity, and completes assignments within tight deadlines.
• Excellent interpersonal and relationship management skills across all levels of the organization.
• Strong customer relationship management, communication, and presentation abilities.
• Adept at problem-solving and equipped with process and project management expertise, which is an added advantage.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan McKinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Technical Resourcer (ASEAN), Up $5.8K

Duration: 6 Months Contract

Locations: To be advised

Job Responsibilities

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the company’s message in a compelling way to top talent
• Develop the company’s employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Requirements

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Responsibilities

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the company’s message in a compelling way to top talent
• Develop the company’s employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Required Skills

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Duration: 1 year contract

Location: Changi Airport

Responsibilities

1. Market Insights and Data-Driven Strategies

• Conduct in-depth market research and gather consumer insights through in-country research, industry intelligence, and focus groups.
• Identify key consumer trends, shopping behaviours, and industry developments in the Indonesia and India markets.
• Develop actionable strategies and marketing plans based on data analysis to improve business performance and achieve revenue growth.

2. Planning and Execution of Regional Marketing Initiatives

• Support the design and execution of high-impact marketing campaigns and events tailored to local market nuances.
• Lead the development of on-ground campaigns that engage consumers and spur spending.

3. Collaboration with Retailers, Brands, and Partners

• Work closely with retailers, brand partners, and in-country agencies to curate relevant content and programs that resonate with local audiences.
• Build and nurture strong partnerships with external stakeholders to co-create campaigns that drive mutual success.
• Coordinate joint marketing efforts to enhance brand visibility and improve conversion rates.

4. Content Development and Program Curation

• Develop localised content and promotional programs that cater to the preferences of target consumers in Indonesia and India.
• Ensure marketing materials and campaigns reflect a deep understanding of cultural nuances and consumer motivations.
• Collaborate with creative teams to deliver compelling and market-relevant materials that adhere to brand guidelines.

5. Campaign Performance Monitoring and Reporting

• Track and evaluate campaign performance across digital and traditional channels using data analytics tools.
• Identify and measure key performance indicators (KPIs) to assess the effectiveness of campaigns.
• Prepare post-campaign reports with actionable insights, highlighting successes and areas for improvement.

6. Competitor and Industry Analysis

• Monitor competitors’ marketing strategies, promotions, and consumer engagement tactics.
• Analyze industry trends and identify opportunities to position the business as a market leader.
• Summarize findings in comprehensive reports to guide decision-making and future campaigns.

7. Strategic Budget and Resource Management

• Assist in managing marketing budgets, tracking expenses, and ensuring cost-effective use of resources.
• Coordinate with internal teams and external partners to optimize campaign execution within allocated budgets.

Requirements

• Degree in Marketing, Business, Communications or related field
• Minimum 2-3 years of relevant experience in marketing, market research, or campaign strategy, with exposure to Indonesia and/or India markets preferred.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Sharp business acumen with a focus on driving measurable outcomes.
• Proficiency in digital marketing tools, analytics platforms, and reporting systems.
• Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
• Creative thinking with a solutions-oriented mindset.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10415

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Business Application Support – Provide day-to-day technical support and troubleshooting for key business applications. Coordinate with vendors and internal teams to resolve application-related issues.
• Business Process Management – Analyse and document existing business processes. Propose and implement process improvements to enhance operational efficiency.
• Business Requirements – Engage with business stakeholders to identify and document digital needs, translating them into actionable project specifications. Ensure project goals align with overall digital transformation objectives.
• Project Management – Manage small to mid-scale projects, from initiation to closure. Develop project plans, timeline and budgets, ensuring adherence to deadlines. Track project performance and provide regular updates to stakeholders.
• Solution Delivery & Change Management - Design, develop, test, and deploy IT solutions to meet project goals. Ensure smooth implementation, maintenance, and issue resolution while managing stakeholder expectations through effective change management.
• Internal Stakeholder Management – Build and maintain strong partnerships with applications owners and other IT members. Work with internal business stakeholder to identify and prioritise application support needs, issues, and digital transformation projects.
• Vendor Management - Facilitate and maintain relationships with vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.

Requirements

Education

• Degree in Computer Engineering, Information Systems Engineering, or other relevant disciplines.

Other Qualifications

• Hands-on experience with BI tools and report development.
• Proficient with project management tools
• Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.
• Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.
• Good understanding of maritime business processes, project management concepts, and quality standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

Experience

• Minimum 5 years working experience in a similar role, preferably within the maritime sector.
• Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.
• Knowledge and experience with fleet management systems is preferred.

We are looking for a highly-driven Senior People Partner (APAC) who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships and are able to synthesize business priorities and are a catalyst  to identify and deliver people programs to support these priorities. 

With support from the Regional People Team, you will inform the regional people strategy, identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences.

You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. 

You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

You are the trusted advisor to the business, constantly creating business impact through strategic management of the people agenda.

Role and Responsibilities

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.

• Drive talent planning and succession planning exercise.

• Obtain insights and new requirements to iterate and evolve foodpanda’s performance culture and journey.

• Conduct training needs analysis and propose training plans that meet business priorities as well as employees’ professional development needs.

Organizational Development and Change

• Execute the roll out of culture, inclusion and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

The Store Manager will effectively lead, develop and support the members of a Tiffany store to meet and/or exceed sales plans and profitability targets. The Store Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a teammate and a coach, who sets expectations for unsurpassed customer service. Responsibilities for accurate record retention, proper budgeting, inventory tracking, maintaining audit controls and facilities management are a portion of this position.

Achieve/Exceed Store Sales Plan

• Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget
• Understand and analyse the business needs, productivity, KPIs and provide business insights
• Lead the execution of retail excellence standards
• Identify and elevate out of stocks and merchandizing needs to drive growth through product assortment and presentation optimization
• Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities

Building a High-Performance Team

• Drive regular performance conversations at store and Client Advisor level to motivate and engage team
• Align resources to reflect the store needs traffic, client profile and product potential
• Managing staff costs and headcount within pre-approved budget
• Execute team training plan for store
• Address and action performance management issues in a timely manner through consistent feedback
• Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans
• Recruit and develop talent pipeline
• Maintain employee engagement through Tiffany value driven leadership and employee recognition.
• Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise

Build Client Portfolio

• Identify and activate new client sources (3rd party/mall partnership) with a focus on HNWC
• Build and develop best in class client centric teams
• Execute events in partnership with PR and gain business alignment with a commercial goal
• Lead the execution of the Tiffany Clienteling Programs in order to grow client portfolio
• Know and cultivate Top 10 Tiffany Registered (TR) customers in the store
• Ensure all Client Advisors achieve CD100 objectives
• Drive store data capture rate with a focus on the quality of information gathered and ensure consistency of personalized SP outreach

Operational Excellence

• Manage efficient Back of House and ensure consistency with established operational procedures
• Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures
• Identify and execute efficiencies and best practices

Customer Service/ In-Store Experience

• Ensure highest levels of in-store luxury experience at all times
• Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence
• Embody and inspire the highest luxury standards in presentation and behavior of all the staff
• Share client feedback received on Voice of Customer Survey to improve customer service
• Manage customer issues and complaints

Responsibilities

• Partnership Strategy: Develop and implement growth strategies for co-brand cards, points transfer, and enterprise partnerships based on competition analysis and customer behavior.
• New Product Development: Lead research, prospecting, and cross-functional collaboration for launching new products and partnerships.
• Partnership Management: Manage existing partnerships, including marketing, branding, compliance, budgeting, and reporting to ensure growth and profitability.
• Financial Oversight: Take ownership of financial tracking, partner agreements, and regulatory compliance for strategic partnership activities.
• Loyalty Program Growth: Expand company’s footprint, enhance member experience, and drive retention through innovative partnerships.
• Market Localization & Differentiation: Strengthen company's market presence and brand awareness by localizing loyalty programs and creating unique partnership offerings.

Requirements

• Business Degree or relevant qualifications
• 3+ years experience in partnership, P&L and senior stakeholder management
• Background in card industry required - ability to demonstrate understanding of how credit card program works
• Proven experience in product development, portfolio marketing
• Possess management competencies and communication skills
• A demonstrated ability to conduct analytics and produce advanced reporting is a must
• Candidates with international exposure and existing partnerships network preferred

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4544 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R2198337

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc. 

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.  

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect. 

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.
 

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 

• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 

• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 

• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 

• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas. 

Responsibilities

1. Perform document checks on instructions (e.g., Board Resolutions, Structured Forms) for change of account signatories.
2. Conduct Identification & Verification (ID&V) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatories.
3. Create customer profile records for new signers in core banking systems.
4. Compare and identify required changes for account signatories.
5. Ensure account signatory details and account operating requirements are properly maintained and updated.
6. Carry out all tasks assigned in accordance with operating and compliance procedures.
7. Participate in departmental initiatives, including process improvements and system enhancements, by working across business and technology lines to define, analyze, and lead improvements to business processes and procedures in line with best practices and regulatory/legal compliance.
8. Ensure all requests are processed within the agreed service-level agreement (SLA).
9. Coordinate and promptly follow up on discrepancy items with relevant parties, escalating exceptions to supervisors as necessary.
10. Understand the bank's policies on AML/CFT, information protection, risk and security control, and regulatory compliance, and report problems or exceptions to supervisors immediately.
11. Respond to email and phone inquiries from Business Units (BUs) and other teams.
12. Handle internal customer complaints tactfully and ensure responsive problem-solving for inquiries from branches and other units/parties.
13. Manage relationships with Regional Operations, Product Teams, and Risk & Control stakeholders.
14. Take on any ad-hoc duties as assigned.

Requirements

1. Education: Bachelor’s Degree in any field.
2. Experience: Relevant experience in operational controls and pre-check capabilities within a Corporate Banking setting.
3. Technical Skills: Proficient in MS Office Applications.
4. Mindset: Strong control and process management mindset with attention to detail and the ability to conduct deep-dive investigations.
5. Judgment: Ability to exercise sound judgment on transaction monitoring and escalate red flags as needed.
6. Domain Knowledge: Strong knowledge and work experience in corporate banking and associated process life cycles.
7. Attitude: Passionate about driving change with a can-do attitude when faced with challenges.
8. Flexibility: Ability to multitask and handle diverse roles in a fast-paced environment.
9. Time Management: Effectively manage time and prioritize tasks and responsibilities.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Platinum businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

KEY TASKS

Drive efficient and effective Financial Reporting

· The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasks and reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

· The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

· Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

· Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

· Works with the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

· Working closely with Information Management (IM), the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

· As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

· Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

· Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

· Design and improve processes around the systems to streamline efforts required to input and extract data.

· Drive standardisation and automation of processes via continual improvements.

Learning & development

· Proactively engage on learning and process improvement initiatives.

Qualifications

What we’re looking for

· Undergraduate degree in Accountancy or business-related subject.

· Excellent Microsoft Word, Excel, and PowerPoint skills

· Familiar with financial accounting systems such as SAP/Blackline/Hyperion will be a plus

· Hands on experience in performing financial reporting and month end closing activities in an MNC setting

· Prior knowledge working in commodity industry will be a plus

· Familiar with using trading systems (Aspect) will be highly regarded

· Good interpersonal skills and strong team player

· Possess strong financial and analytical skills and attention to detail

· Ability to deal with some ambiguity in an ever-changing, fast-paced environment and willingness to challenge status quo and explore new ways of working

· Experience with process improvement methodologies such as Lean Six Sigma would be advantageous.

· Familiar with collaborative and innovative ways of working such as Agile would be advantageous.

• Singapore Based (Harbourfront)
• 5 days Mon to Fri 830am – 530pm
• Starting Salary: $3000 - $4,000
• Diploma/Degree in relevant field; Have experience in SAP R3 or S4 Hana.
• Career Progression Opportunities

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Identify, research & evaluate investment opportunities in Equity and Equity Derivatives Trading
• Undertake comprehensive analysis, modelling and valuation and formulate quantitative trading/investment strategies
• Perform daily risk monitoring of investments and portfolios
• Manage performance of new and existing investments with focus on absolute returns
• Bring value added to the team in term of skills, ownership, accountability and performance

Qualifications:

• 10+ years of relevant Hedge Fund or Sell Side industry experience. Experience in Delta One Trading, Event/Index Arbitrage and cross-asset volatility trading.
• Well versed in products such as systematic strategies, corporate actions, index rebalancing and equity long short baskets.
• Strong technical, quantitative and fundamental analysis skills
• Excellent investment track record (demonstrate ability to generate USD 5-10 million on a year basic) with proven ability to work in a team-oriented investment process.
• Expertise in alpha research, portfolio construction, optimization, risk management, trade execution and Portfolio Management.
• Ability to deploy and manage a strategy from inception.

Justification

• This position is very specialized that requires the individual to have the relevant experience and track record, in this case in depth knowledge of Global Equity Derivative markets with a particular focus on the APAC region. This entails building quantitative analytics, research, and execution in trading and portfolio management

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.