We are looking for a Management Trainee (Restaurant Operations) to join us at our outlets at:

· 313 Somerset

· VivoCity

· Suntec City

· JEM

Responsibilities

· Ensure the smooth operations of the restaurant on a day-to-day basis

· To build the outlet operations, sales, and business results of the assigned department

· Ensure consistency of product presentation, display and branding by checking the quality of the products, menus, marketing displays to ensure that they are good condition and correctly placed

· Checking stock levels and ordering supplies

· Responding to customer complaints

· Recruiting, training and motivating staff

· Ensuring that all employees adhere to the company’s uniform standards

· Great communication between internal departments and external customers

· Any other duties assigned by Department Manager

Requirements:

· Guest oriented and service focus

· No experience required as training would be provided

Duties and Responsibilities:

Sales

• Drive day-to-day sales and support of Uniworld key trade partners (travel agencies/airlines), sponsors, and corporate clients to provide incremental sales growth in Singapore and other region.
• Providing sales solutions through formulating and developing tailored proposals and, where appropriate, to manage the negotiation process and close terms and deals.
• Help identify business development opportunities with existing key partners (both B2B and B2C) and approach potential new partners (both B2B and B2C) with business proposals and solutions.
• Provide product and sales training to travel agency consultants and product teams.
• Outline monthly and annual sales target and strategy planning with key trade partners to drive sales.
• Prepare all daily, weekly, and monthly sales reports, including agent feedback and in-market competition report.
• Handling manpower and logistic arrangements for all travel expo, roadshows, travel fairs and exhibitions, including brochure supply and distribution. Also, must be able to work during all travel fairs/roadshows, including weekends and public holidays.
• Support and assist Managing Director - Cruises to manage, co-ordinate and execute all business requirements.

Others

• Ability to travel.
• Any other related duties assigned from time to time.

Skills and Competencies

• Preferred with experience working within Hospitality/Travel Industry.
• Proven successful track record for growing sales, market share and active account base in a competitive market.
• Presentation Skills - able to deliver effective presentations; engage as a credible leader and an authority in the premium travel space.
• A collaborative and energetic team player with strong influencing skills.
• A self-starter with a positive can-do attitude, able to work quickly and confidently in the absence of established procedures and protocols.
• Flexible and adaptable approach, with a strong drive for results and a commitment to continuous improvement.
• Computer: proficient in Microsoft Word, Excel, PowerPoint, Outlook & Photoshop.
• Fluency in CRM tools like SalesForce.com is an advantage.
• Excellent communication skills, both written and verbal.
• High level personal organization and time management Skills.
• Able to work flexible hours and weekends as required.

This is a 6 months contract assigned to our client

Work Location: City Hall

Salary Range : $2,300-$2,600

Job Description

1. Logging/resolving User Queries.

2. User administration for the project with regards to client and consultants IDs in the

DEV and QA environment.

3. Backup to PMO tasks.

4. Audit and Operation report preparation.

5. IR/SR/CR administration and alerting.

6. Basic administration of the ServiceNow tool, including ticket assignment, creating new users etc.

We are looking to hire an experienced candidate who wil be responsible to improve business and approval process to streamline business operations and maximise throughput .

The incumbent will be supporting the leader of each sales region to set up and execute business strategy & KPIs, and run PDCA cycle to monitor KPI actions & achievement within each sales region.

Responsibilities:

• Identify operational challenges and issues from day-to-day collaboration with other managers and define strategic operation and process workflow to continuously improve profitability.
• Review group approval guideline and to adapt and modify it to suit our need, placing strong emphasize on business compliance while ensuring smooth operation.
• Conduct research on target market segments, analyse data on market demand and competition by collaborating with product management team in Japan.
• Leveraging on market data to address customers’ pain points and design Go-To-Market Strategy with unique product portfolio offerings.
• Drive the discussion on annual sales KPI setting and action plans with regional sales leaders. Come up with an effective method to review KPI achievement vs target with each leader on weekly basis to figure out how to close the gap to target.
• Set up quarterly and semi-annual KPI review sessions with stakeholders to improve the progress pace and quality of planned activities.
• Prepare for new product launch such as updating of model number and price register. Proactively prepare the necessary sales tools and plan for seamless transition from existing to new products by collaboration with global teams.
• Implement effective sales channel partner program and ensure every benefit stated in the program works. Conduct regular reviews to enhance the program for next financial year.

Requirements:

• Bachelor’s degree in Business, Marketing, or Engineering.
• At least five (5) years of business experience in the security industry is required.
• Excellent verbal and written communication skills.
• Product management skill in terms of portfolio management and life cycle management.
• Strong analytical and problem-solving skills with logical thinking.
• Proficient with Microsoft Office Suite or related software.
• Team leading/management experience is preferred.

Only shortlisted candidate will be contacted for interview.

Job Overview:

We are seeking an experienced Supply Chain & Logistics Manager to join our team at KeaBabies. This pivotal role entails overseeing and optimizing logistics and supply chain operations on a global scale, encompassing the USA, Canada, Europe, and China. The responsibilities include managing freight forwarding, demand and supply planning, inventory control, 3PL coordination, reporting, and providing strong leadership to the logistics team. The ideal candidate possesses a robust background in logistics, exceptional organisational skills, and a proven history of enhancing global supply chain efficiency.

Main Responsibilities:
Inventory Planning and Demand Forecasting:

- Lead and strengthen the inventory planning and demand forecasting functions.
- Collaborate, plan, and execute supply strategies with cross-functional teams to accurately forecast product demand across marketplaces.
- Utilise market trends, historical data, and customer behaviour insights to optimise inventory levels.
- Implement and continuously improve inventory control measures to prevent losses, reduce carrying costs, and enhance accuracy.
- Develop and maintain robust inventory planning systems and Standard Operating Procedures (SOPs).

Supply Chain Management:

- Oversee global supply chain operations, including import and export logistics.
- Develop and implement supply chain strategies to enhance efficiency and reduce costs.
- Ensure compliance with international customs regulations and documentation.

Logistics Coordination and Performance:

- Maintain strong relationships and manage global transportation with freight forwarders and 3PL partners.
- Negotiate cost-effective shipping and storage rates.
- Evaluate and improve logistics performance through data analysis and continuous process improvement.

Requirements:

- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees or certifications in supply chain management are a plus.
- Proven experience as a Logistics Manager or similar role, with a minimum of 5 years in logistics and supply chain management.
- Strong knowledge of freight forwarding, import/export regulations, and customs procedures.
- Proficiency in inventory management software and Enterprise Resource Planning (ERP) systems.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and communication skills, with the ability to motivate and inspire team members.
- Detail-oriented with a focus on accuracy and data integrity.
- Ability to thrive in a fast-paced, dynamic environment and handle multiple priorities simultaneously

• Position : Clinic Manager - Up to $4,800 - Gleneagles - All Welcome!
• Location : Gleneagles
• Working hours : 5.5 Days Work Week – Monday to Friday: 8.30AM to 5.00PM, Saturdays: 8.30AM to 1.00PM
• Salary (commensurate with experience): Up to $4,800 + AWS + Performance Bonus + 14 Days Annual Leave + Medical & Dental Benefits
• Duration : Perm
• Industry : Private Specialist Clinic

Responsibilities:

• General nursing duties.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management.
• Ad hoc duties assigned by the doctor.

Requirements:

• Must be registered with Singapore Nursing Board
• Previous related experience as Clinic Manager

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Ranage : $7,000-$9,000

Detailed Job Description Key Responsibilities

1. 6-8 years in IT working in large scale application outsourcing / support engagements

2. Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution

3. Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client s incident management process

4. Perform and manage incident and event tickets, determine priority and resolution from Level 1 escalation within defined SLA compliance to Client

Technical Experience

1. Proficiency with IBM Integration Bus, WebSphere MQ Series, IBM WebSphere MQ , generating message sets with COBOL Copybooks and WSDL files,

Message flows with XSLT, SOAP messaging concepts, File operations with file nodes, JMS concepts, SOA and SOA concepts, MQ Clustering

2. MQ Destination Lists, MQ Broker as an Enterprise Service Bus ESB, Design Patterns, and the application of Design Patterns using message

flows such as Request-Reply, Composite message flows, Publish/Subscribe

3. Good analytical skills and good communication skills

Top 3 Mandatory skills

1. IBM Integration Bus

2. IBM WebSphere MQ

3. IBM APP Connect Skills which are good to have

Optional

1. XML/XSLT

2. IBM WTX

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Curriculum and Policies Implementation

- Work closely with the Deputy Head (Academic matters), Deputy Head (Graduate Studies), Programme Directors and Dean’s Office in preparing proposals for curriculum changes.

- Lead the implementation of revamped curricula, and new initiatives, which include but are not limited to coordinating the timetable, allocation of modules to students to ensure optimal learning and updating the relevant materials (e.g. webpage, NUS bulletin).

Academic Programme Management (Coursework and Research Programmes)
- Provide programme-related advisory

- Programme administration throughout the student lifecycle (leave of absence, withdrawal, dismissal, appeal, academic offence, fee waiver)

- Process financial aids (scholarships, bursaries, awards, study and travel grants)

- Coordinate pre-exam preparation and post-exam processing (including marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters) and BOE meeting

- Follow up on overdue tuition fees

- Any other administrative duties as assigned

Leadership and Team Management
- Lead and manage a team of 2 Assistant Managers and MAOs in the administration of the
academic programmes throughout the student lifecycle.

Job Requirements

- Bachelor’s degree in any discipline
- More than 5 years of academic programme management experience; preferably as programme manager and partnership development in the higher education sector
- Strong verbal and written communication skills
- Strong team player, able to work collaboratively with various stakeholders.

More Information

Location: Kent Ridge Campus

Organization: College of Design and Engineering

Department : Architecture

Employee Referral Eligible:

Job requisition ID : 22949

This is a 12 months contract assigned to our client

Work Location: City Hall MRT

Salary Range : $4,000-$5,500

Must be willing to work the following timing:

8:00AM - 5:00PM, 365 days support model working 5 days in a week

Job Description

OB SCOPE

The service management team is responsible for the managing service levels and KPI for the team. Under limited supervision, the team assists in the case coordination, incident management and engagement with 3rd parties. As a member of the team, you will play a key role in incident management and case coordination and support the team to meet the SLA goals and KPI metrics.

DUTIES AND RESPONSIBILITIES

1. Support the service delivery team in managing resources, activities and budgets to meet the goals of the

business and clients while maintaining SLAs.

2. Prioritize, assign, and coordinate resolution of issues within client tools and in alignment with

defined procedures to ensure timely resolution of issues.

3. Facilitate engagement with 3rd parties (Field Services, Circuit Vendors, OEMs)

4. When required, develop and execute demand management processes, provide training and education

on standard project management requirements and methods, facilitate project governance and reporting,

and create models to improve business decisions

5. Graduate with 2-3 years’ experience in service management, working in IT operations environment

6. Experience in Program Coordination, Case Coordination, Incident Coordination, Program & Project

Management, 3rd party coordination

7. Experience in working on any industry leading service management tools

8. Experience in Excel and PowerPoint

9. Performing SLA and KPI reporting, trend analysis, identify areas of improvement .

ADDITIONAL JOB QUALIFICATIONS

• Experience in working on any industry leading service management tools

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans
• Training & Development

Description

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

As Marketing Project Manager at Vista Musical Instruments, you will adopt a Product Owner approach to manage and deliver marketing initiatives. This role requires a blend of strategic planning, stakeholder liaison, and hands-on management of project workflows using tools like JIRA. You will be responsible for translating marketing needs from various internal and external teams into actionable tasks and epics, and ensuring their successful execution by the marketing team, for Swee Lee/Dawsons, the leading retailer and distributor of musical instruments in Asia and the UK. At the same time, you'll also be involved in marketing campaigns for other important brands under Vista Musical Instruments, not limited to Heritage and Harmony Guitars, MONO and Teisco.

Responsibilities

• Function as the point of contact for marketing project requests from various internal and external teams.
• Define, create, and manage tasks and epics in JIRA, effectively translating marketing needs into actionable plans.
• Liaise with stakeholders to clarify requirements, set expectations, and communicate project progress.
• Work closely with the marketing team to prioritize tasks, manage backlogs, and oversee the execution of marketing projects.
• Ensure that marketing projects align with Vista Musical Intruments’s overall strategy and brand guidelines.
• Regularly review and report on project statuses, adjusting strategies and plans as necessary to meet objectives.
• Facilitate collaboration and communication across teams to ensure smooth and efficient project delivery.
• Liaise and manage external marketing agencies, ensure effective communications and set KPIs are met.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 4+ years of experience in marketing project management, with a strong understanding of Product Owner methodologies.
• Proficiency in JIRA or similar project management tools.
• Excellent organisational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving skills and a results-driven mindset.
• Passionate about the music industry with a keen understanding of marketing trends and practices.

Benefits

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Purpose of your Role

· Responsible for New Business Development via prospecting, qualifying, consulting, and leading to closure.

· Developing the company’s long-range sales strategy and forecasting sales volumes for the entire organization, building customer and partner relationships, territory planning and segmentation.

· Identify sales opportunities and conduct feasibility checks to ensure maximum conversion of these opportunities to generate revenue as per sales strategy/ targets.

· Responsible for annual revenue quota booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery.

Key Responsibilities

· To prospect, qualify, develop new business opportunities with new & existing potential clients for solutions, products and services to develop strategy to initiate contact, identify and understand their pain point for a solution proposition.

· Identify requirements and sales opportunities with customers. Conduct negotiations with customers based on pricing and technical solutions.

· Strategic relationship management at all levels for greater customer reach

· Strong involvement in complex deals and decision-making processes.

· Demonstrated ability to work cross- functionally across various organisations to drive outcome.

· To research, monitor and understand the market and competitive trends to create strategic plans that will deliver desired results.

· May lead/manage small teams for small projects. Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and d competitive supervision.

· Demonstrate a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.

· Able to identify problems and significantly improve, change, or adapt existing methods and techniques.

Qualification and experiences

· MBA or bachelor’s degree in information technology, computer engineering or computer science.

· Experience in emerging market with an entrepreneurial mindset.

· 5-10 years sales experience in Telco & ICT services.

· Strong communicator and confident individual with positive working attitude.

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

WongPartnership is a top-tier law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with an interesting work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following new role opening:

Legal Technology Manager

We are looking for a highly motivated individual with experience in contracts and project management who has an interest in building and developing relationships within the legal tech ecosystem to join our Legal Technology team. The team sits within our Knowledge, Innovation and Technology (KIT) department and works closely with lawyers to enhance the firm's process efficiencies and external offerings to clients with new legal technology services and solutions.

The Legal Technology Manager will take ownership of all aspects of a variety of different types of projects and be committed to increasing and championing tech adoption by lawyers across the firm and support the firm's innovation agenda.

Key Role:

The primary responsibilities of the Legal Technology Manager will be to look after the firm's legal technology initiatives to ensure successful execution and assist in the overall strategic direction of the technology roadmap as part of the larger KIT & Technology team strategy. This includes the following:

Legal Technology Contracts Management

• Draft and review legal technology vendor-related agreements at various project stages
• Negotiate and align contractual terms with vendors and their respective legal teams to meet the firm's agenda for fresh contracts and/or renewals
• Be the point of contact for all contractual matters relating to the legal technology agreements
• Keep contractual records and maintain all legal documentation, as well as monitor and report on costs and fees on an ongoing basis
• Exercise good judgement required to address legal issues and risks relating to contractual obligations and deadlines for escalation to management

Project Engagement

• Work with practice groups, in conjunction with the Technology Department, to scope, manage, and deliver specific legal technology projects
• Evaluate, test, train, implement, deploy, administer and support the rolling out of legal technology solutions
• Coordinate all relevant workstreams and manage multiple legal technology projects from start to finish of the technology life cycle
• Provide timely updates on potential risks/issues to the project team
• Co-ordinate and conduct legal technology product demonstrations to internal stakeholders at various stages of the project lifecycle as needed
• Encourage and monitor adoption and usage of the legal technology solutions

Knowledge and Event Management

• Organise and run technology related workshops and other events for the firm
• Conduct and/or facilitate annual and ad hoc training sessions for lawyers and staff with respect to each of the adopted legal technology solutions
• Facilitate and co-ordinate and product demonstrations and training sessions by vendors for the firm
• Create training materials and videos
• Plan and operate certain legal technology related signature events, both virtual and in-person including content, format, logistics, venues, speaker management etc.
• Plan and circulate product updates and marketing communications and related information surrounding legal technology projects for launch and at key points during the technology lifecycle.
• Ensure the relevant stakeholders are kept up to speed with legaltech news and developments
• Attend relevant seminars and legal technology events to keep up with legal technology trends and developments within the industry and build a network

Business partnering

• Develop and manage working relationships with new and existing legal technology vendors
• Engage senior stakeholders involved in innovation change across all business divisions and functions
• Develop and maintain successful internal and external business relationships in order to understand existing and emerging business needs and opportunities where legal technology is applicable
• Identify challenges which can be solved using legal technology and implement those solutions accordingly
• Communicate goals, requirements, and business needs with the development team and stakeholders
• Conduct and/or facilitate feedback sessions and surveys for users to align the firm's innovation and technology strategies with practical needs

Skills Required:

• LLB is ideal or undergraduate degree with 4-6 years of work experience in related sector, ideally in a law firm or technology services company
• Ability to manage multiple projects at a time
• Excellent presentation and communication skills, both written and oral
• Ability to work independently and willingness to work hands-on to achieve objectives
• Ability to cover a wide subject-matter range and difficulty level of tasks from thinking strategically to troubleshooting detail
• Highly developed interpersonal skills
• Sound commercial acumen
• Aptitude for and experience of creating, managing, motivating and developing teams and individuals in a project or other business setting
• Tech savvy with ability to pick up new skills quickly

Experience Desired:

• Experience in managing legal contracts
• Prior experience in using legal technology is highly advantageous
• Experience organising and facilitating workshops or similar events
• Experience training within a professional services environment
• Experience in project management roles
• Understanding of how a lawyer operates on a day-to-day basis
• Knowledge of key steps in an IT project process is highly advantageous
• Knowledge, and experience in compiling executive summaries and status reports for consumption internally and externally

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

Major Incident Manager

• Experience in managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services,Good to know Payment’s flow.
• ITIL certification .

Job Description & Requirements

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Entry level opportunity ,fresh graduates with no experience can apply

A Japanese nail salon is looking for salon Manager with existing experience.

5 years or more experience as a manicurist is required.

:Completion of manicurits / nailist course in school is required.

Health insurance, Annual Leave, MC is provided.

Team worker with professional background is preferred.

HR Assistant Manager

Working day: Monday – Friday
Working Hour: 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are looking for a Google Ads (PPC) Account Manager who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the PPC Account Manager will be responsible for all tasks related to clients’ PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Account manager is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Account manager is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and calls
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a Google Ads related role
• Agency experience is preferred
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Duties of workplace safety and health co-ordinator

1. assist the occupier of the worksite to identify any unsafe condition in the worksite or unsafe work practice which is carried out in the worksite;
2. recommend to the occupier of the worksite to implement such reasonably practicable measures to remedy the unsafe condition or unsafe work practice; and
3. assist the occupier of the worksite to implement such reasonably practicable measures referred to in sub-paragraph (b).

Requirement of workplace safety and health co-ordinator

1. successfully completed Certificate in Safety Coordinators Course from approved institutes;
2. competent to perform the functions and duties of a workplace safety and health co-ordinator; and
3. at least 2 years’ practical experience relevant to the work

The Role:

You are responsible for maintaining and nurturing long-term customer relationships within the private sector to ensure satisfaction, retention and growth. The successful candidate needs to be adept at uncovering customer needs, solution development and management, building rapport and communicating effectively, creating opportunities to enable our local SMEs to digitalize HR functions, resulting in transformational customer outcomes.

About The Role:

• Accountable for the sales of products & services, strong commitment in achieving monthly sales target with the team.
• Work towards monthly targets in line with team goals
• Develop and maintain strong relationship with new and existing partners and channels
• Plan and executive Partner strategies to achieve revenue, profit and growth targets
• Initiate and drive the development of new partners
• Perform product demonstration/presentation
• Participate in team meetings and contribute valuable ideas
• Lead a team of enthusiastic partnership executives

Requirements

• Bachelor's degree in Business, Marketing, or a related field;
• Proven experience in partnership management, business development, or related roles, preferably in the HR or technology sector.
• Strong understanding of HRMS solutions and the HR industry.
• Exceptional negotiation and communication skills.
• Analytical mindset with the ability to assess and interpret data.
• Proven experience in leading a team
• Results-driven and self-motivated.

About You

• Work ethic - you’re self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether it’s in sales, chess or as an elite athlete, your work ethic is key
• Strong enterprise and channel sales experience
• Team player with excellent oral and written communication to internal and external stakeholders
• Proactive - feel confident in your decision-making and welcoming change as an opportunity
• Strong project management skills with the ability to multi-task and ensure operational functionality

Responsibilities:

• Assist the FM in managing the Building Services
• Take charge of the overall Air Conditioning Maintenance Ventilation system
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.

Requirements:

• Diploma / Bachelor's degree in Mechanical / Electrical or equivalent from a recognised university
• At least 5 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and posses good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity/ strong leadership, quality, good planning and organizing ability

Responsibilities:

. Develop strategies and implement activity plans to increase user retention and conversion rates.

. Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.

. Identify appropriate prospect, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business across categories offered.

. Use value-based selling to affectively manage all aspects of a complex sales cycle.

Responsibilities

Oversee day-to-day operations

Design strategy and set goals for growth

Maintain budgets and optimize expenses

Set policies and processes

Ensure employees work productively and develop professionally

Oversee recruitment and training of new employees

Evaluate and improve operations and financial performance

Direct the employee assessment process

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

Proven experience as a General Manager or similar executive role

Experience in planning and budgeting

Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Must have existing overseas connection (Thailand) and fluent in thai

Working hours 9pm to 6am

Job Description

• Managing the service delivery team : Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. Ensure that the team is properly trained and equipped to deliver the service to customers
• Managing customer relationships : Building and maintaining strong relationships with customers. Understanding their needs and expectations and ensuring that the system is meeting those needs
• Ensuring service delivery meets quality standards : Ensuring that the service delivery meets the quality standards set by the Authority. Monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary
• Managing service delivery budgets : Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting
• Managing service delivery contracts : Managing service delivery contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Managing service delivery risks : Identifying and managing risks associated with service delivery. Developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery
• Regular Maintenance Ensuring that the communication system is properly maintained on a regular basis. Conducting routine checks, inspections, and preventative maintenance to ensure that the system is operating at peak performance
• Fault Diagnosis and Repair Diagnosing and repairing faults in the communication system. Troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Spare Parts Management : Managing spare parts and equipment required for the communication system. Maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required
• Performance Monitoring : Monitoring the performance of the communication system. Conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise
• Safety Compliance : Ensuring that the communication system meets all safety regulations and standards. Ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards.

Job Requirements

• A degree in Electrical, Electronic Engineering degree; or equivalent work experience
• Strong customer orientation and able to manage customer expectations
• Experience managing external vendors, commercial negotiations
• Good financial and people leadership skills
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Comfortable working in a matrixed organisation with excellent communication and networking skills – able to effectively manage and influence senior leaders as well as a broad range of stakeholder
• Ability to manage risk, and encourage strategic risk management-based delivery in others to manage expectations and communicate effectively
• Strong collaboration skills to build teams across business boundaries
• Drives operational improvements and efficiencies through the creation and implementation of rigorous process and controls, acts as a gatekeeper for quality
• Standby/recall duties required
• Working location is in Ang Mo Kio

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R23118776

We regret that only shortlisted candidates will be notified.