The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively lead and manage a portfolio of clients and build relationship with potential clients
• Be actively involved in business development activities to identify new opportunities and targets
• Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty
• Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients
• Contribute to the development of your own and team’s technical acumen
• Identify and determine practice areas for improvement, propose and implement strategies
• Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients
• Be responsible in the overall financial management of client accounts
• Develop strategies to solve complex technical challenges and build a range of meaningful recommendations
• Lead in the management and delivery of internal and external projects
• Develop a point of view on key global trends, and how they impact clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Simplify complex messages, using data and insights to inform conclusions and support decision-making
• Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.
• Uphold the firm's code of ethics and business conduct.

Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

We are looking for a dynamic Sales Analyst to be a part of our team, to develop and implement innovative sales planning solutions that can support the sales operation cycle.

You will be working with different teams to collect and utilize data in our sales operation. You will also be responsible for translating human planning tasks into logic and creating automation modules using programming languages such as Python.

What you will be doing

• Manage the full data lifecycle, from gathering to visualisation.
• Conduct end-to-end data analysis and interpretation.
• Identify areas of gaps in data.
• Determine relevant course of action and monitor the execution of actions.
• Utilise Machine Learning techniques to identify relevant data attributes and maximize classifiers for a more robust analysis and modelling.
• Effectively present insights and discoveries through data visualisation methods.
• Support weekly sales operation to identify and transform data into data models and identify new measures to improve analysis.
• Support weekly sales operation by applying Natural Language Processing (NLP) for text classification and sentiment analysis.
• Support Monthly Forecast to build predictive models to support forecasting process.
• Work closely with platform architects and engineers on projects to implement and deploy machine learning models on embedded system.

What you should have

• Bachelor’s Degree in Computer Science, Math, Statistics, or a related discipline.
• Past working/ internship experience in Computer Science or Data Science.
• Experience with agile development.
• High competency in Microsoft Excel (Knowledge in Power Query a plus).
• High competency in Python.

(Fresh graduates are welcomed to apply)

What will help you succeed

• Strong commitment to innovative output and collaborative problem-solving.
• Comprehensive understanding of Data Science, Statistics, and Python programming.
• Excellent analytical and communication skills with positive "Can Do " attitude.

Benefits you will have

• Flexible work arrangement (because we understand Life happens)
• Comprehensive medical benefits (including term life insurance benefits)
• Variable bonus
• Special staff purchase rates
• Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
• Milestone gifts (such as long service award because we want to celebrate your professional milestones)
• Wellness activities to promote healthy lifestyles
• Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.

Salary: Basic $5,000 - $6,000 + transport allowance (for driving) + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.
• Resolves the issue among the team and put in effort in employee engagement.
• Customer driven with excellent communication & interpersonal skills.
• Able to work under stress and tight timeline.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Detail:

• Ang Mo Kio
• Salary range: Up to $6,000
• with Variable Bonus

Responsibilities:

• Develop, manage and track the marketing budget.
• Coordinate with the sales team and other departments to produce effective strategies including branding, lead generation and competitor analysis.
• Oversee branding, advertising, and promotional campaigns across all platforms including traditional and digital platforms
• Ensure marketing activities align with the company’s strategic objectives
• Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.
• Collaborate with media partners and advertising agencies to brainstorm ideas for new campaigns.
• Lead the execution of marketing programs including event marketing from start to finish, leveraging internal support and driving collaboration.
• Analyze data to evaluate the success of marketing efforts and come up with new ideas to improve brand marketing and exposure.
• Organize networking events to enhance relationships with B2B partners.
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization.
• Work closely with management to create a Corporate Social Responsibility (CSR) strategy aligned with the company’s values, business objectives and industry best practices.
• Create and promoting sustainable business practices (Sustainability), fostering community engagement, and ensuring the organization's positive impact on society and the environment
• Developing clear and measurable goals to track the effectiveness of the Corporate Social Responsibility (CSR) and Sustainability initiatives.
• Perform any duties as assigned by Managing Director.

Requirements:

• Degree in Business from a recognized university, majoring in Marketing
  At least 6 - 10 years’ experience in Marketing or similar role will be considered favorably.
• Strong leadership skills and the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders.
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License No: 21C0661

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Supplier Quality Engineering Manager located in Kallang, Singapore.  

Here is a glimpse of what you'll do:

• Collects and understands external and internal customers’ expectations or feedback on supplier quality, and cooperates with other top management personnel in formulating and establishing company policies, operating procedures, innovation plans, and goals for supplier quality.

• Analyzes, evaluates and presents information concerning factors related to suppliers and components such as new regulations, cost of quality, suppliers’ risks, supplier’s performance, and proposals to other members of management team.

• Cooperate with material or purchasing team to establish the supplier quality requirements and agreements.

• Lead SQE team to evaluate, develop, and monitor suppliers and components to ensure they comply with Flex requirements and customer requirements on safety, quality, capability, delivery, environment, society regulation, etc.

• Lead SQE team to measure and track suppliers’ performance and to drive problem solving and continuous improvement.

• Establish and maintain the supplier quality management process and tools, and train SQEs and all peers to ensure compliance of the supplier quality process.

• Commit cross-functional support and form good relationships with internal and external customers in order to maintain a strong support system in the organization, to achieve customer satisfaction and to comply with regulatory requirements

Here are some of our preferred skills:

• Typically requires a bachelor’s degree in related field.

• Typically requires 8 years of experience, and 3 years of managerial experience.

• Internal or external Auditor certificate for ISO 9001 is a must. Lean Six Sigma Green Belt or Black Belt certificates are preferred.

• Able to travel and audit suppliers’ process.

#LI-ELYSECWGAN

#LI-SM36
AA07

SM36

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

With an expanded focus on fintech and neobanks, Value Added Services (VAS) Issuing Solutions enables capabilities including digital issuance of card credentials, Transaction Controls and Notifications, issuer loyalty programs, card benefits, and ATM services in a variety of forms from API services to full-service on-behalf-of models. Issuing Solutions help Issuers perform better by delivering value added services in a consistent manner through common integrations, at scale, with global reach and evolving capabilities to meet the demands of a digital marketplace.

DPS Forward and VTC SG Team works on a wide variety of projects including DPS (Debit Processing Service) Forward, VTC (Visa Transaction Controls) and VFC (Visa Flexible Credential) to support Value Added Services (VAS) Issuing Solutions as part of the core Visa Technology Organization, driving the diversification of our revenue with products that differentiate our network and deliver valuable solutions across other rails.

You can catch a preview of our Team’s projects here: DPS Forward & Visa Transaction Controls.

We are looking for a talented and mature Sr. Manager to join our DPS Forward and VTC SG Team in Singapore!

As a Sr. Engineering Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director of DPS Forward and VTC SG Team. Your focus will be to oversee the day-to-day activities of a team roughly of size 7 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and testing expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of QA testing being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Working closely with peer people leaders within the team to support the team’s overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and QA best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Assist in the gathering and analysis of data and information required for each audit assignment planning.
• Assist in gathering evidence for the audit fieldwork to evaluate the effectiveness and efficiency of business processes and related risk management, internal controls and governance process, and ensure compliance with regulatory requirements and Company’s policies and procedures.
• Assist in the design and application of data analytics techniques (using Excel, ACL, Tableau) in audit assignments.
• Document accurate audit work performed and audit result in a clear and organised manner, supported by audit evidence for review by Team leader.
• Assist in developing and drafting comprehensive audit observations (including root causes and risks) on weaknesses in control environment, and making recommendations for process improvements.
• Assist Team Leader in finalizing the audit findings, recommendations and reports, and collate management responses and action plans to mitigate risk.
• Assist in tracking audit issues identified by Internal Audit and external auditors, and monitor implementation progress of management action plans. Assist in conducting validation review on management remediation actions to address control deficiencies.
• Assist in developing Annual Internal Audit Plan and in the preparation of deliverables such as audit reports and presentation materials to Management and Audit Committee.

• NITEC or Diploma in Accounting are welcome to apply
• Proficiency in Microsoft Office applications (i.e. Word, Excel and Powerpoint).
• Proactive and adaptable with good organisational and interpersonal skills
• Strong analytical skills with high attention to details.
• Self-motivated team player with continuous learning attitude.
• Good verbal and written business communication with strong report writing and presentation skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Up to $2500
• 6 months contract
• Central, Property Industry
• NITEC or Diploma Holder of Accounting are welcome to apply

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invite suitable candidates to join the Academic Computing and Information Services division (ACIS) as the Manager / Assistant Manager, Administration.

The Manager / Assistant Manager, Administration will provide the administrative and secretariat support to the division, assists in the implementation of directives in the institute and promotes initiatives through various programmes and media in its pursuit of its Vision and Mission. He/she will support the core administrative functions and manage the day-to-day operations in the Divisional Director’s Office.

Responsibilities:

• Manage and provide personal assistance support to the Divisional Director, including scheduling, leave updates, training records and travel arrangements.
• Maintain confidential documents and records.
• Provide administrative support to the senior leadership team for the bi-annual purchase of mobile phone contract and iPads. Track and liaise with the telco and personal assistants on the monthly bills.
• Provide secretariat support for key committees or meetings chaired by the Divisional Director.
• Coordinate with ACIS departments for data collection, progress reports collations and submissions.
• Assist to review, develop and establish internal procedures and guidelines as well as draft policies, reports and papers for the Divisional Director’s Office.
• Provide secretariat, operational and administrative support to NIE Data Protection Officer and the working committee. Assist to address enquiries and collate and review submissions from NIE offices.
• Manage the budget, procurement and stocks of the office supplies and other purchases under the Office’s purview.
• Provide administrative and operational support in the planning and organisation of divisional events.
• Manage the Division’s role-based email accounts and respond to any queries received.
• Vet, draft and coordinate ICT communications and messages for the division.
• Provide administrative support for ACIS business continuity management and disaster recovery exercises/events.
• Provide workplace safety support for the Office, including conduct safety inspection, risk assessment and reporting of incidents.
• Any other administrative duties as assigned.

Requirements:

• A university degree in Business, Social Sciences, or equivalent.
• A minimum of three years of relevant work experience in administration. Experience in Higher Education would be an advantage.
• Excellent written and verbal communication skills.
• Strong planning, organisational and problem-solving skills.
• Proficient in Microsoft Office Applications and Adobe.
• Proficient in graphic design tools such as Adobe Photoshop or Adobe Illustrator is an advantage.
• Meticulous and ability to multi-task.
• Ability to work independently and in a team.
• Good people management skills.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of bus routes and seats.

Job Description & Requirements

1. Formulate business planning, management strategy program in optimizing current and potential market opportunities and business performance.
2. Lead and oversee a team of Sales Engineers in achieving sales target and goals.
3. Resourceful in developing new customer's base and secure improving sales target on existing customers.
4. Analyze Profit / Loss of projects and providing cost control and cost effectiveness strategy.
5. Ensure effective control of resources in providing quality / cost efficiency and on time delivery service for customers.
6. Respond to customers' enquiries, follow-up and provide technical solutions to clients.
7. Compiling and review contractual quotation for existing and new products as per customer's enquiries.
8. Provide regular update to customers on project development in a timely manner.
9. Prepare monthly sales input / output and making use of data to make sound analysis and decision.
10. Initiate and develop good customer service and rapport with customer and always ready to serve customer better.
11. Perform risk assessment for all new enquiries.
12. Ensure compliance with any applicable regulatory requirements as defined by customer.
13. Manage the configuration management including subsequent engineering change.
14. Oversee the control of documents/drawings.
15. Participate in the implementation of risk assessment and risk control of medical devices.

• Preferred to have Diploma in mechanical / precision engineering field or equivalent.
• At least 5 years of working experience in Sales position in the precision engineering inductry and with proven track record of sales performance.
• Good presentation skills.
• Self-starter and result orientated.
• Able to work independently and deal with organizations that is diverse in size ownership, sophisticated and cultural point of view.
• Outgoing, charismatic personality and good social skills.
• Must possess class 3 driving license and own vehicle.

For more than 85 years, Caterpillar has been building the world’s infrastructure and, in partnership with our network of Cat® dealers worldwide, has helped drive positive and sustainable change on every continent. We are a global company, with hundreds of locations worldwide to serve and support our customer base and respond quickly to their needs.

This exciting opportunity will provide the successful applicant with exposure to a global business with a diverse portfolio of businesses and an eclectic mix of products and services.

This opportunity also provides flexible working arrangement.

ROLE PURPOSE AND OVERVIEW:

Caterpillar’s Global Indirect Tax Team is seeking to recruit an Indirect Tax Senior Manager for Asia-Pacific region. This position is part of the Indirect Tax Advisory Team, which together with Systems and Technology Team, form the Global Indirect Tax Team of 20+ specialists located in all regions.

The purpose of this role is to provide Indirect tax support for Caterpillar entities’ operations in Asia-Pacific (outside of Singapore and Australia), to minimize the risk of Indirect tax being accounted for incorrectly and to minimize the enterprise Indirect tax costs. This will be accomplished by providing Indirect tax advice and support, managing VAT planning, government representation and engagement with outside advisors and by supporting the businesses in the operation of the Global VAT Controls.

KEY RESPONSIBILITIES:

The successful candidate will manage Indirect tax matters of Caterpillar entities in Asia-Pacific region (except Singapore and Australia) and will be responsible for:

• Working with Business Managers, operations personnel, Legal Services Division, Corporate Accounting, Corporate Treasury, outside counsels, government officials, Global Tax Direct and other Indirect tax managers to ensure that Caterpillar entities’ existing and future operations in APAC are structured and operated in an efficient manner with regards to Indirect tax, taking into account business and operational needs and concerns.
• Representing Caterpillar, in co-operation with local management, advisors, Global Tax Direct and Indirect Tax Managers in all matters dealing with fiscal authorities relating to Indirect tax. This includes managing responses to all government requests, managing government auditors during visits to Caterpillar facilities, managing the representing Caterpillar entities at official government hearings, and managing Indirect tax litigation.
• Determining when outside advisors can add value, choosing the appropriate outside advisor, determining the fee arrangements, and managing the workflow, relationship and cost/value equation.
• Working with the Indirect tax Technology Team to ensure that the accounting and reporting systems used are configured correctly and deliver Caterpillar’s 3 Key Indirect tax Compliance Requirements of: (i) correct Indirect tax decision making; (ii) compliant documentation; and (iii) complete and accurate reporting.
• Advising the Indirect tax Accounting teams in their Indirect tax compliance processes for the Caterpillar entities in APAC.
• Supporting Caterpillar APAC entities in implementing the Global Indirect tax Control Processes and completing the Validation Workbooks, and providing continuing support.

KEY RELATIONSHIPS:

The APAC Indirect Tax Senior Manager will work directly with other members of the Global Tax Team, Caterpillar Business Managers, Logistics, Legal Services, Finance, Corporate Accounting, Corporate Treasury, Global Tax and Indirect Tax and Trade Compliance Managers, Shared Service Centers, as well as with outside counsels and government officials.

KEY COMPETENCIES:

• A strong Indirect tax mindset and a good understanding of Indirect tax principles applicable in APAC countries, including particularly China.
• Excellent communication skills, as dealing with senior business personnel and tax authorities around the world will be expected.

SKILLS & EXPERIENCE REQUIRED:

Essential:

• A successful minimum 10-year experience dealing with indirect tax matters, namely with international cross-border indirect tax matters, preferably with a Big 4/Law firm and/or an international group of companies.
• A Law, Business, Finance or Tax degree.
• Fluency in English, both oral and written.
• Good understanding of VAT principles and processes.
• Ability to:

o identify and analyze the information needed to accomplish complex technical analysis, to use this information to perform Indirect tax technical analysis and to provide business recommendations.

o evaluate the consequences of Indirect law changes as they relate to Caterpillar’s businesses.

o identify solutions to manage any Indirect tax risks faced by Caterpillar’ entities in APAC.

o collaborate with multi-functional teams to deliver appropriate indirect tax advices and solutions.

o have an enterprise view when resolving issues or completing projects.

o explain complex issues to key business partners.

o liaise with Caterpillar’s businesses to understand current and planned transaction flows.

o manage relationships with and gain the trust of Caterpillar staff at all levels, namely direct report(s) and other teams within Caterpillar.

o manage relationships with external advisors and tax authorities.

• High sense of initiative and leadership, ability to work independently.
• Ability to collaborate and building partnerships with multi-functional teams to deliver appropriate indirect tax advice and solutions.
• Conduct complex research and/or technical analysis on Indirect Tax.

Desirable:

• Other languages, in particular Mandarin, are an added strength.
• Proven record of success and commitment to quality.
• Strong analytical and process improvement skills.
• A good knowledge of accounting practices and information technology systems.

• Experience: 1(or) 2years
• Able to Drive Lorry 14ft or 24ft *
• Familiar with Singapore roads
• Able to manage transport team and daily route
• Able to manage fleet management and sysmagic software.
• Engage with customer day to day process.
• Liaise with Internal & external audit
• Able to drive vehicle home
• East and West Side Singapore
• 5.5 day work week but usually 5 day work week

· can work on public holidays

· can work for long hours

· can work between different locations

· at least 10 years experiences

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

What you will do:

As a Commercial Operations Manager, you will Supervises the execution of small projects. Serves as primary on-site project leader, following standardized project management procedures. Uses standard tracking tools to report project progress. Evaluates project costs and progress against budget and plan.

How you will do it:

• Driving Commercial Excellence/Results:
• Work with the management to develop/oversee a smooth & effective sales forecasting process to enable the growth of cavAsia in both SG and MY.
• Track and analyze key metrics including pipeline generation/growth, forecast accuracy, win/loss rates, sales productivity and quota attainment.

• Internal Process Improvements & Monitoring - Ownership and in-depth review of current business/operation processes to identify gaps and provide related recommendations /enhancements.

• Drive P&L and Commercial Operations – Work closely with the project teams and Project Cost Controller to regular monitoring and tracking P&L related items such as:
• Project Cost forecast and execution – monthly cadence by working with respective PMs to get the COGS forecast for the month. Review and formulate mitigation plan if fail to meet Revenue/GM target.
• Manage project cashflow, AR and Unbilled Revenue figures to meet target. Support AR by talking to client where necessary to chase payments for overdue invoices. Payment Requisition Form issuance against PO issue. Monitor and follow up with Procurement for timely PO issuance, especially for urgent PO.
• Co-ordinate with finance and AP team to ensure on time payment to Vendors. Monitor IBC reports to ensure issues are resolved on time.
• Weekly meeting with Project Admin to track MIGO status and outstanding issues in FS2 & IBC reports. Subcon/Vendor due invoices must be paid on time as per JCI payment cycle.

• Project Admin – Lead, Monitor & manage the Project Admin team to ensure SAP MIGO, PRF and GPR are completed on time.

• CIS Booking – Major Project VOs. In charge of CIS for major project VO booking and work with Sales Admin to book into SAP.

• Integration – Lead & ensure smooth and timely integration into JCI system. Co-ordination with other departments/stake holders to improve and ensure effective workflow.

• Business Development and Strategy – Partner with in-country leaders to assist developing company/region go to market business strategies in order to drive profitable growth (both short & long term). Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market/business development activities.

• Special Projects - Ad-hoc projects based on management needs.

What we look for:

• Bachelor’s degree in in Business, Technology, Marketing, or a related field.
• Minimum of 8 to 10 years of relevant experience in Construction sector with increasing level of responsibilities within an MNC. Prior experience with SAP a plus.
• Strong business partnering/interpersonal skills and the ability to lead and work within a multi-discipline team with shared purposes. Prior experience in leading individuals to work as an effective team a plus.
• Possess advanced analytical and objective critical thinking skills with the ability to effectively balance financial and operational needs in order to deliver timely and appropriate solutions to complex business issues.
• Ability to develop/review/drive/enhance business model/processes and track progress/realizations accordingly.
• A high degree of proactivity, creativity and latitude is expected.
• Willingness to take on new challenges.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

RESPONSIBILITIES

• Reporting to Managing Director and serving as a member of the management team. This position’s primary responsibility is ensuring organizational effectiveness by providing leadership for the organizations operation functions to achieve manufacturing excellence.
• The position also contributes to the development and implementation of organizational strategies, policies and practices,
• The role is to lead and integrate the 3 business entities to foster high performance culture in exceeding company operational objective and out-perform the competition.
• To integrate chemistry/equipment and plating services and leverage the resources across the business entities
• To keep in pace with semiconductor technology trend and explore new business opportunities in chemical, equipment and plating services in semiconductor application for market share gain.
• To periodically review and align strategies /resources to meet the business goals with the most effective
• approach.
• To achieve Excellence in product manufacturing, warehouse operations and product delivery to meet or exceed customer expectation.
• Ensure safety and legal compliance in all aspects of product handling and management.
• To improve the profit margin for 3 business entities.
• To lead the team to set up a new plating facility in other country and capture new business opportunities.
• To set challenging goals and expectations for the organization with on-time execution.
• Ad-hoc assignment by management

REQUIREMENTS

• Qualifications: Degree in Science Chemistry or chemical Engineering .
• Additional degree or Diploma in management will be an advantage.

Experience:

• Minimum 20 years of professional experience in leadership role in well- known multinational Semiconductor Corporations covering Operation, process, Equipment Engineering & Metal finishing .
• Has good experience in using Technic chemistry and equipment for Semiconductor backend plating, Experience in Semiconductor plating waste treatment is an advantage.
• Has proven record in transforming non-performing organization to leading organization.
• Full appreciation of semiconductor manufacturing, quality and environmental requirement.
• Well trained & proficient in Six Sigma, Lean Manufacturing, Total Productive Maintenance, Statistical.
• Process Control, Machine Process and Capability study ,Design of Experiment, DMAIC etc.

Job Highlights

• Company Transport to multiple MRT stations
• Flexiwork arrangements (up to 2 days work from home per week)
• 5 day work week (Monday-Friday)

Job Description

The Consumer Goods Business of DKSH stocks about 60% of NTUC Fairprice dry shelves.

This is an opportunity to be in the exclusive Client Servicing (and below the line marketing) side of the Consumer Goods segment for DKSH. The wide variety of brands will be a great introduction for candidates seeking to enter the Fast Moving Consumer Goods (FMCG) sector.

Responsibilities

• Assist to manage a customer management business process which ensures effective communication and liaison between Sales, Marketing and other departments in order to optimize key business opportunities.
• Analyse both internal and external sales (Sell-in, Sell Through and AC Nielsen retail data) to identify distribution gaps, threats and opportunities for the channels / retailers in your assigned portfolio.
• Develop, plan and execute channel strategies and trade promotions for the key accounts and trade channel to achieve sales objectives. Ensure these strategies are in tandem with the positioning and potential of the accounts / channels.
• Monitor competitive activities and submit monthly report to track frequency and types of promotions taking place in the various trade sectors, documenting such activities for analysis, reporting and future referencing purposes
• Work with Demand Planner to monitor and improve accuracy of category sales forecast by channel & chain, in accordance to the monthly forecast schedule.
• Identify sales gaps and work with the respective Key Account Executive / Manager to propose close gap measures.
• Take initiative to discuss and develop plans to assist Brand Manager and Key Account Manager to maximize the category potential in each of the retail account.
• Identify customers who do not meet the Company’s guidelines and recommend action to improve level of requirements.
• Monitor and evaluate the effectiveness of trade promotions and in-store promotions to determine whether these meet the Company’ objectives, and make recommendations for future promotions.
• Interact with Sales & Marketing regarding deadlines / lead time required for promotions, pack / price changes, new products, POSM and others in order to ensure on-time and effective implementation.
• Monitor and implement price surveys on selected competitive brands to track and graph trends over periods of time, for purposes of recommending for pricing strategies based on information received.
• Consolidate internal price control program for your assigned product categories, and administering pricing alignment between Key accounts.
• To support new product launches via new distribution tracking, planograms, in-store visibility drive and timely roll-out in the trade.
• Any other duties assigned by the Management.

Marketing

• Develop and execute A&P / trade promotion activities that are aligned with the brand strategy and budget. This includes managing and utilizing the funds allocated.
• Manage order forecast accuracy and ensure inventory management objectives are met. Includes driving efficiencies in market hygiene and obsolescence.
• Work closely with the key account / sales team to ensure sound planning and implementation of key promotional activities at the retail stores.
• Prepare monthly reports and participate in business reviews with clients
• Monitor market activities, analyse trends and recommend marketing activities to help client achieve growth / sales growth
• Liaise with various vendors on promotional materials deliveries / POSM
• Prepare product training materials and attend to product related enquiries

Requirements

• At least 5 year of marketing/product management experience in FMCG
• Must be able to independently manage client relations with our brand clients
• Must have experience coordinating and communication with key accounts (FMCG sales) and supply chain on the SLAs, inventory, etc for client management
• Possess strong analytical and problem solving skills
• Competent in Microsoft Office applications (PPT, Excel)