• Handle day-to-day operation
• Meet account SLA deliverables and reporting
• Manage customer escalation
• Manage operation team, operation cost and drive cost saving
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank working environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

- Permanent

- Up to $3,600 + Benefits

- Bras Basah

- 44 hours rotating shift

- Attractive Benefits: $2,000 Medical Spending Account

- Attractive Benefits: $1,000 Flexible Benefit

- Attractive Benefits: Birthday Leave + $200 in Birthday Month

- Attractive Benefits: Free Annual Health Screening

Job Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary.
• Glitch reports are to be written when necessary.
• Ensure guest room security emergency and fire procedures; encourage the use of Safe Deposit boxes and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Period:

• Permanent

Working Hours:

• 44 hours rotating shift

Salary:

• Up to $3,600 + Attractive Benefits
• Attractive Benefits: $2,000 Medical Spending Account
• Attractive Benefits: $1,000 Flexible Benefit
• Attractive Benefits: Birthday Leave + $200 in Birthday Month
• Attractive Benefits: Free Annual Health Screening

Location:

• Bras Basah

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Responsibilities

• Project management and site supervision, including cost control and manpower deployment, ensuring job completion per contract terms.
• Attending site meetings to monitor project status, ensuring meeting minutes are accurate.
• Liaising with architects and consultants for progress feedback, technical compliance, and variation claims.
• Procuring and delivering materials to the site on time and within project budget.
• Timely issuance of project documentation, including variation orders, extension of time, test procedures, meeting minutes, purchase orders, and final project closing in line with ISO procedures.
• Coordinating manpower and system readiness for successful inspections with authorities and site representatives.
• Providing timely information for drafting shop and penetration drawings.
• Coordinating with all parties to resolve site problems.
• Ensuring rectification works meet contract specifications.
• Performing any other assigned duties if necessary.

Requirements

• Degree in Mechanical Engineering or related certification.
• Minimum 3 years of experience in fire protection within the construction industry, with LTA project experience.
• Ability to work independently and communicate effectively at all levels.
• Class 3 driving license is a plus.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Dezign Format is seeking an experienced QHSE Manager to join our dynamic team. In this role, you will be responsible for all aspects of quality, health, safety and environmental standards within the company. Key responsibilities include developing, implementing, and maintaining quality management systems, conducting supplier audits, and monitoring supplier performance to ensure compliance with our quality standards. You will work closely with production, procurement, and project management teams to implement and uphold quality systems, drive continuous improvement initiatives, and update the team on the latest quality policies and regulations.

Roles and Responsibilities:

• Oversee daily operations of the quality assurance programme and conduct regular internal and external quality control audits to ensure compliance with established standards and procedures
• Spearhead the development, implementation, and improvement of quality control policies, standards, and operational procedures, ensuring proper documentation of records and reports for submission to regulatory authorities
• Develop and maintain a system for monitoring and evaluating quality control data, and provide comprehensive reports to senior management
• Identify and investigate quality control issues, recommend solutions to improve the quality of services, processes, and implement risk mitigation strategies
• Evaluate and monitor supplier performance through regular audits, ensuring strict adherence to the company's quality standards
• Monitor the use of equipment to ensure safety and sustainably discard any that do not meet requirements
• Mentor and lead the QHSE team, fostering a culture of continuous improvement and quality excellence within the company
• Serve as the company’s representative in quality-related discussions with external stakeholders, including clients and regulatory bodies
• Manage feedback, complaints, and incident or accident investigations
• Liaise with ESG and other relevant government entities on grant support applications and claims
• Spearhead the sustainability efforts of the company, gather carbon emission data and work with other departments to co-develop our sustainability report.
• Attend to any other related QHSE matters as requested by management

Requirements:

• Bachelor’s Degree in Quality Control or relevant disciplines (Engineering, Manufacturing, etc.)
• Minimum of 5 years of professional experience in a Quality Control, Quality Assurance or QHSE role
• Strong knowledge of local and international quality control methodologies and best practices, including ISO management systems and relevant frameworks (i.e., ISO 45001, 14001, 20121, 9001, and bizSAFE standards)
• Excellent written and oral communication, leadership, supervision and problem-solving skills
• Strong attention to detail and a commitment to producing high-quality work
• Ability to multitask effectively, work independently and in teams
• Proficient in Microsoft Office Suite
• Experience on sustainability report and carbon emission reporting is a plus
• Accreditation of QHSE internal auditor certification will be advantageous

Senior School Executive

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school
• Teachers’ management and administration
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant School Manager

Salary: $4,000 - $5,000

Working Days: 5 days (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15 / 7.15pm

Working Location: Clementi

Key Responsibilities:

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management
• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

• Diploma graduate preferred
• Experience in similar or service related industry preferred (enrichment centers)
  

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Basic up to $4000 Plus allowance and Commission

Banking working environment

Entry level into the banks

Fantastic Career Progression

Description

• Highly motivated individuals to promote and acquire New to Bank and existing customers by cross-selling the value propositions of banking facilities such as credit cards, banking accounts, or fund transfer programs to various consumer segment
• Engage & build good relationships with customers, generate sales referrals & deliver good client experience
• Good follow-up skills and ensuring customers' applications and documentation are completed for processing timely
• Requires to meet performance standards, business goals, and sales targets
• Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities

Qualifications

• Minimum Diploma qualifications
• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and self-motivated candidate to excel in sales targets and goals
• A team player with the ability to multi-task & thrive in a banking sales environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without sales experience may apply

For faster response, please email your updated resume in MS Words format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Steven Chan
Registration No: R1105423
EA License No: 08C5257

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Commission is uncap
• Medical & dental benefits
• Working shift pattern: 6/5/6/5 pattern (44 hours per week)

Job Description:

This is a full time role for a Branch Manager located in Jurong / Bedok. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible to achieve both the outlet’s and your personal sales targets. You will be responsible for evaluating progress towards these targets and implementing necessary solutions. Additionally, you will manage daily outlet operations, which includes handling customer complaints, motivating staff, providing guidance and coaching, and managing paperwork. You will also oversee outlet personnel duties and human resources responsibilities, such as managing annual leaves and shift schedules.

Qualifications:

• Min 3 years experience in Beauty industry

Our client is a renowned global real estate player with a rich history and diverse business segments encompassing residential properties, commercial properties, hospitality, and serviced apartments, with operations worldwide.

They are looking to hire an IT Audit lead to complement their team based in Singapore. The role involves planning, executing, and reporting on IT audits, reviews, and advisory work, leveraging data analytics to identify control gaps and improve internal controls, with additional ad-hoc IT consultancy and investigative responsibilities.

They are keen to speak to experienced IT auditors who have a solid understanding of internal controls and corporate governance, strong analytical, problem-solving, and data intuition skills, and are proficient in data analytics techniques.

Certifications such as CISA, CISSP, CPA, and PMP are preferred. Experience with analytical/visualization tools such as R, SAS, ACL, Tableau; and databases such as Oracle, SQL is desirable.

If you are interested in the above opportunities, we look forward to your resume in discretion at James Yalung - [email protected], together with a Linkedin invitation to connect http://linkedin.com/in/jamesyalung

Job Description:

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Dispense medication and collect payment
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned

Job Requirements:

• Min N/O level and above
• No experience is required, as training wil be provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

The Company

A well-establish MNC in the medical devices sector is currently looking for an Accountant to join the team on a 6 months’ contract basis.

The Role

The successful candidate will primarily be responsible for various aspects of the daily finance and accounting functions including AP, AR, GL, financial reporting, intercompany transactions, fixed assets, and taxation functions. Some of the key duties include reviewing journal entries, preparing fixed assets register, reviewing quarterly GST returns, and ensuring key internal controls are met.

Your Profile

The ideal candidate should have at least 4 years of experience in handling full set of accounts. Prior experience in system implementation is highly preferred.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13108724, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Elise Tan EA Registration No: R1330020

Administrative Executive(1 Year Renewable Contract)

• Provide support for administrative tasks such as printing, scanning, filing, data entry, reception/mailroom.
• Working Hours: 9am to 6pm(Monday to Friday).
• Work location: CBD area.
• Contract is rewable depending on performance.
• Working experience in Financial/Banking instituition or MNC is preferred.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Assist the Building Manager to supervise the operations team in managing the overall operation, maintenance and upkeep of the property and facilities.
• Handle building's matters relating to assets enhancement, supervision of contractors, liaison with clients and facilities operation.
• Attend to feedback and service requests from clients and liaise with contractors on all maintenance matters.
• Present during performance auditing and render assistance to facilitate the completion of the performance auditing of the past inspection.
• Compile, collate and analyze operational data and reports for continuous improvement.

Requirements:

• Diploma in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 3 years of relevant experience in managing high rise building.
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.00am-6pm)

Working Location: ICA Building

Salary: Up to $5,000 + mobile allowance + AWS + variable bonus

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

As a Project Manager within the Banking sector at Unison Consulting Pte Ltd, you will be responsible for driving the successful execution of banking-related projects from initiation through to delivery. You will collaborate closely with cross-functional teams, including stakeholders from business and technology, to define project objectives, manage timelines, allocate resources, and ensure adherence to budgetary constraints.

Your role will involve fostering strong relationships with key stakeholders, achieving project goals while ensuring compliance with applicable regulations and standards in the banking industry.

Key Responsibilities:

• Manage end-to-end project lifecycles, ensuring all requirements are clearly defined and met.
• Track progress against the project timeline and adjust plans as necessary to meet deadlines.
• Conduct regular project status meetings and provide updates to stakeholders as required.
• Proactively identify and mitigate risks associated with project delivery.
• Facilitate communication between various teams to ensure a cohesive project approach.
• Ensure project documentation is accurate, complete, and up to date throughout the project.

Qualifications and Experience:

• Minimum of 2 years of project management experience in the banking or financial services sector.
• Proven track record of delivering complex banking projects on time and within budget.
• Strong understanding of banking operations, regulatory requirements, and risk management principles.
• Experience using project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, JIRA).
• PMP or equivalent project management certification preferred.
• Ability to work effectively under pressure and adapt to changing priorities.

Education:

• Bachelor's degree in Finance, Business Administration, or related field. A master's degree is a plus.
• Relevant professional qualifications in project management or banking will be an advantage.

We are seeking an experienced Turret Engineer Manager to lead and manage engineering teams responsible for the design, analysis, and execution of turret systems, primarily in the oil and gas sector. The successful candidate will have a strong technical background in turret systems and mooring design, with at least 15 years of experience in the field. This role involves overseeing the technical aspects of projects, ensuring the integrity and compliance of designs, and interfacing with clients, classification societies, and various stakeholders. You will be responsible for checking drawings, calculations, and analysis to ensure that projects are delivered on time, within budget, and meet safety and regulatory standards.

Key Responsibilities:

• Engineering Leadership:
  Lead, manage, and mentor a team of engineers in the design, analysis, and installation of turret systems and associated mooring systems. Ensure technical excellence and quality control throughout the project lifecycle.
• Mooring System Expertise:
  Provide in-depth technical expertise on mooring systems for floating platforms, including design, analysis, and integrity management. Ensure designs meet client specifications, classification society standards, and industry best practices.
• Project Management:
  Oversee engineering projects from conception to delivery, including managing schedules, budgets, resources, and deliverables. Coordinate with internal teams, contractors, and clients to ensure projects are completed as per specifications.
• Technical Reviews & Analysis:
  Conduct and oversee the review of engineering calculations, designs, and technical documentation. Ensure that all calculations and drawings are accurate, meet the required standards, and are approved by relevant stakeholders.
• Client Interface:
  Serve as the primary technical point of contact for clients, understanding their needs and ensuring engineering solutions meet their expectations.Prepare and deliver technical presentations, reports, and updates to clients as necessary.
• Classification Society Interface:
  Manage interactions with classification societies, ensuring that all designs and systems meet classification requirements and industry regulations. Facilitate the approval process for turret and mooring systems.
• Basis of Design:
  Develop and review the Basis of Design (BoD) documents, ensuring that all assumptions, parameters, and design methodologies are clearly defined and adhered to throughout the project lifecycle.
• Quality Assurance & Compliance:
  Ensure that all engineering activities are carried out in compliance with relevant codes, standards, and regulations. Ensure the delivery of high-quality designs and solutions that meet operational and safety standards.
• Continuous Improvement:
  Lead efforts to improve engineering processes, tools, and methodologies within the turret engineering team. Encourage innovation and adoption of new technologies to enhance project efficiency and safety.

Qualifications & Requirements:

• Education:
  Bachelor's degree in Naval Architecture, Mechanical Engineering or a related field (Master’s degree preferred).
• Experience:
  Minimum 15 years of experience in turret engineering, with a strong focus on mooring systems in the oil and gas industry. Experience with both design and installation phases of turret and mooring systems is highly desirable.
• Technical Skills:
  • Strong understanding of turret systems, mooring analysis, and related offshore structures.
  • Expertise in engineering calculations, structural analysis, and design review.
  • Familiarity with relevant industry standards and codes (e.g., DNV, ABS, API).
  • Experience/familiar with engineering software tools such as Femap/Nastran, Ansys, Orcaflex, and other analysis software.
• Project Management Skills:
  Proven track record of managing engineering projects, with experience in scheduling, budgeting, and resource management. PMP or equivalent project management certification is a plus.
• Communication Skills:
  Excellent verbal and written communication skills, with the ability to effectively interface with clients, contractors, and classification societies.
• Regulatory Knowledge:
  In-depth knowledge of classification society rules and regulations for turret and mooring systems, as well as offshore industry safety and operational standards.
• Problem Solving:
  Strong analytical and problem-solving abilities, with a keen attention to detail. Able to navigate complex engineering challenges and deliver solutions.
• Leadership:
  Proven leadership capabilities with experience in managing and mentoring a team of engineers. Able to work collaboratively in a multidisciplinary environment.
• Travel:
  Willingness to travel as required for site visits, client meetings, and offshore assessments.

Preferred Qualifications:

• Master's degree in a related engineering field.
• Experience with offshore installation and commissioning of turret and mooring systems.

Responsibilities:

• Primary interface with suppliers (of the assigned Categories) for relationship management, establishment of business framework, performance development and overall business review
• Monitors industry information and trends, and supplier risk profiles, to devise long term supplier engagement strategies for the Categories
• Source and identify new business partners to meet the changing requirement of the organization
• Develop strategies to continuously maximize cost savings for the organization while maintaining good quality and consistent supply
• Understand long term requirements of the company and engage in strategic planning and collaboration with internal stakeholders to deliver key performance indices
• Organize and lead in Business reviews and Category Review Meetings
• Plan and execute negotiations for tenders, contracts and strategic partnerships, ensuring the organization receives the best value
• Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle
• Communicates with leadership (at all levels including corporate) regarding matters of importance within both the functional and business areas

Requirements:

• Diploma/ Degree in Procurement, Supply Chain Management.
• Management experience and/or five years of Category Management experience required
• Working experience in subcontractor manufacturing industry will be an added advantage
• Sound knowledge in logistics supply chain systems and dynamics
• Able to work under pressure and independently or with a cross functional team
• Innovative, analytical, solution-oriented mindset with problem solving and strategic thinking skills in order to evaluate and provide actionable insights
• Highly effective interpersonal communication and influencing skills
• Strong project management and organizational skills with the ability to work on various initiatives
• Proficient with Microsoft Office Suite applications

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

This position reports to the director. DK Design Works Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Conducting in-depth market research to identify new business opportunities and target market segments.

2. Develop strategies to generate and nurture leads through various channels including networking, events, referrals, digital marketing, and cold outreach.

3. Build and maintain strong relationships with existing and prospective clients, ensuring high levels of customer satisfaction and long-term engagement.

4. Prepare and present compelling sales pitches, proposals, and quotations tailored to client needs. Negotiate contracts and close deals efficiently.

5. Ensure client requirements are clearly communicated and integrated into the design solutions.

6.Identify and establish partnerships with complementary businesses such as architects, contractors, and suppliers to enhance service offerings and expand the client base.

7. Develop annual budgets, set revenue targets, and track performance metrics against business development goals.

Technical Skills & Competencies:

1. Market Research & Analytics Skills to have the ability to translate research into actionable business strategies.

2. Sales & Negotiation Skills to have strong communication, persuasion, and relationship-building skills.

3. Client Management Skills to have the ability to manage multiple client accounts while delivering high-quality service.

4. Project Management Understanding Skills to coordinate efficiently with design teams for project alignment.

5. Digital Marketing Acumen Skills to have the ability to drive lead generation through online platforms.

6. Financial Acumen Skills to ensure accurate financial planning and performance tracking.

7. Networking & Relationship Building Skills to build long-lasting professional relationships and partnerships.

Duration: 6 Months Programme

Your Key Responsibilities

• Manage in recruitment process with Hiring Manager.
• Maintain employee's data to be updated.
• Manage staff’s attendance and leave records by HRM System.
• Report and maintain records of staff’s employment movements (i.e. confirmations, promotions, transfers, resignations etc).
• Maintain records of staff’s trainings as per the company’s Training Plan.
• Process relevant work passes for all new non-Singaporean office staff and monitor expiry dates for the same to renew accordingly when required.
• Consolidate data from affiliated overseas Companies and prepare monthly HR manpower reports.
• Organize company's events such as Annual Dinners, Family Days, etc.

We are looking for Professionals

• Has acquired Degree – Preferably in Human Resource.
• Has at least 8 years and above relevant experience.
• With good administrative, planning and implementation skills.
• With good English writing skills.