Position Title: Key Account Manager – Warehouse

Overview: As KAM, you will need to develop and maintain strong, trust-based relationships with major customers.Your role will involve understanding client needs, facilitating communication between internal teams, and driving customer satisfaction.

Key Responsibilities:

• Build and nurture relationships with key customers to ensure retention and satisfaction.
• Gain a deep understanding of customers requirements and act as a liaison between them and internal stakeholders.
• Proactively propose solutions that align with customers objectives to expand existing relationships.
• Ensure timely and accurate delivery of products and services to customers.
• Serve as the primary communication link between key customers and internal teams, escalating issues as necessary.
• Address customer concerns promptly and conduct root cause analysis (RCA) to improve service quality based on feedback.
• Collaborate with customers to establish their long-term goals and identify opportunities for new sales.
• Prepare and present regular progress reports and forecasts to stakeholders, utilizing key account metrics.
• Conduct regular visits to customers locations for quarterly and monthly business reviews, relationship building, and issue resolution.
• Ensure timely collection of payments, accurate billing.
• Develop new customers or growth for existing customers.
• Implementation for customer onboarding
• Able to present quotation and solution to customers.

Qualifications:

• Proven experience in customers relationship management or a similar role.
• Strong communication and interpersonal skills.
• Ability to analyze customer needs and propose effective solutions.
• Proficiency in financial management and reporting.
• Willingness to travel for customers visits and warehouse oversight as needed.

About Us:

The Singapore Kindness Movement (SKM) is a non-profit organisation dedicated to promoting kindness and graciousness in Singapore. We work towards inspiring individuals and organisations to internalise and practice values that promote harmony, respect, and consideration. We are seeking a dynamic and passionate Assistant Manager (Education) to join our team and play a crucial role in advancing our mission.

Job Description:

The Assistant Manager (Education) works in the Singapore Kindness Movement’s (SKM) education team in conceptualising and executing programmes through schools to achieve SKM’s mission. He/She reports to the Deputy Director (Education) and Executive Director.

He/She joins the team of managers and assistant managers to lead the organisation’s delivery of programmes and outreach to preschoolers, lower primary students and their parents, and educators.

The Assistant Manager (Education)’s job description is as follows:

• Conceptualises, markets and executes programmes, events and resources to inculcate kindness and graciousness in students from preschool to tertiary levels
• Serves as part of the Kindsville and Friends of Singa team, supporting programmes under these two banners
• Seeks, builds and maintains partnerships with preschools, schools, service-learning clubs, government, and private organisations to run educational programmes and events
• Collaborates with partners to enhance parent-child engagement through community outreach efforts, particularly leveraging the Kindsville initiative
• Co-plans, markets and executes the annual Kindness Award Ceremony, covering tasks from nomination consolidation and coordination to event management
• Maintains and organises archives of collaterals, photos and previous work for future reference. Manages and updates content on websites for key programmes, ensuring the latest and most impactful messages are shared
• Ensures rigorous administrative and procurement processes for projects and initiatives. Adheres to sound governance principles, managing internal budget, logistics and sponsorship requests effectively
• Establishes accountability and evaluation standards to measure the impact of our programmes. Delivers comprehensive post-event reports and programme conclusion, offering insights and recommendations for future improvement
• Works with the different sectors within SKM for the seamless implementation of all programmes. Actively participates in and contributes to assigned task clusters within the Secretariat, fostering a collaborative working environment

Qualifications

• Skills: Strong organisational and project management skills. Excellent verbal and written communication capabilities.
• Education: A bachelor’s degree in education, social work, or a related field is preferable.
• Experience: At least two years of experience in programme development and management, preferably in the education sector or at least three years of experience in other fields
• Certifications: Any additional qualifications in educational programme design, public relations, or marketing will be a plus.
• Manage and review internal budget and logistics for programmes and events under your charge, including sponsorship requests.
• Establish accountability and evaluation standards and procedures to track programme effectiveness and impact.
• Provide post-event and programme reports for review and recommend areas of improvement.
• Seek, build, and maintain partnerships to collaborate with tertiary service-learning clubs, government, and private organisations to run tertiary programmes and events.

Why Join Us?

• Be part of a meaningful mission to create a kinder, more gracious Singapore.
• Work in a dynamic, collaborative environment
• Opportunity to grow and develop

If you are enthusiastic about leveraging your expertise to foster kindness and graciousness across Singapore, please submit your resume, a cover letter detailing your experience and expected remuneration package.

Join us in our mission to inspire kindness and connect communities. We look forward to welcoming a motivated and creative professional to our team!

Job Responsibility:

• To prepare documentation for tender submissions.
• To develop tender strategies and oversee tender estimation responsibilities.
• To coordinate with all parties to provide accurate analysis of the participated project, including collating critical information and preparing final submission documentation.
• To lead and monitor the QS team for variation works, progress claims, and cost control.
• To develop and improve departmental workflow and productivity.
• To liaise with main contractors, subcontractors, clients, and suppliers/vendors for project claims and cost issues.
• To develop standards for contracts, including the presentation of budgets, payment terms, etc.
• To review the contractual performance of all parties to ensure compliance with terms and conditions.
• To periodically report work progress to senior management.

Requirement:

Diploma or Degree in Construction Management/Building /Quantity Surveying

Minimum 5-years of relevant working experience in the Construction industry.

Meticulous and systematic individual with positive working attitude

Good oral & written communication skills

Multi-tasking and is able to handle stress

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

We are seeking a driven and results-oriented Customer Acquisition Manager to join our dynamic team. In this role, you will identify and qualify leads, understand customer needs, and convert opportunities into successful sales. You will be responsible for crafting findings, closing deals, and achieving sales targets, with a focus on building long-term client relationships.

Key Responsibilities

• Research, identify, and develop new business opportunities to expand the company's customer base.

• Conduct in-depth consultations to understand customers' requirements, pain points, and goals.

• Translate customer requirements into clear write-up based on customer business needs and requirements.

• Develop and execute strategies to close sales deals, ensuring achievement of monthly and quarterly targets.

• Provide guidance on relevant grants and funding opportunities to support customers purchase decisions.

• Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.

• Maintain accurate records of sales activities, leads, and pipeline progress in CRM systems.

Requirements

• Minimum 2–3 years of experience in technology sales or related fields.

• Strong communication skills in spoken, written, and reading English and Chinese.

• Diploma or higher education is preferred.

• Proficiency in CRM systems, software, and online tools is not required, but the ability to quickly adapt to new software and tools is essential.

• Familiarity with government grants or funding schemes is an added advantage.

• Understanding of digital marketing and related areas will be an added advantage.

What We Offer

• Competitive salary and benefits package

• Opportunity to work on cutting-edge technologies and projects

• A collaborative and inclusive work environment

• Professional development and growth opportunities

• Flexible working hours and remote work options

Responsible for the successful and effective project management inclusive of planning, implementation, execution, scheduling, monitoring and handover within specified schedule, budget and meeting client’s quality and relevant regulatory requirements

- Critical scrutiny of contract documents and drawings, communicate effectively and negotiate with consultants, clients, authorities, main and sub -contractors on engineering, contractual matters and project implementation

- Assists in ensuring that shop drawings are completed and submissions to the main contractor are carried out in a timely manner with drafting department

- Understand contract documentation in conjunction with Bills of Quantity ( B. Q. ) and material specifications

- Responsible for budget controls, tracking of expenditures and effectively manage and reduce the costs of delivering projects

- Ensure health and safety and regulatory compliance in accordance with all applicable and permit standards and requirements

- Attends project kick-off meetings, ongoing meetings and project closure meetings with main contractor, consultants and other parties

- Responsible for the submission of monthly progress claims and reports to the main contractor

- Assist in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control and etc

- Any other duties as may be assigned

Requirements

- Degree in Civil Engineering recognized by the Professional Engineers Board ( PEB ) Singapore will be an advantage

- Minimum six ( 06 ) years of relevant project management experience in local construction industry

- Posses excellent leadership, planning, interpersonal communication and negotiation skills to lead a team of engineers and manage the sub-contractors

- Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision

- Highly motivated, driven by excellence and having an eye for details

- Proficient in MS Project

- Able to commence work on a short notice will be an advantage

- Should be contactable by means of mobile phone at any time of the day

- Ability to multi-task and manage ad-hoc projects in a fast-paced environment

- Independent, responsible, organized and able to work under pressure

Profile description

We are looking for Senior Vessel Manager for a position based in Singapore.

Job Responsibilities:

• As a Senior Vessel Manager, you will assume full responsibility for the safe operation of a fleet of bulk carrier and Gas vessels assigned to you.
• Besides day-to-day close monitoring of vessels, you will be required to supervise drydockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• To monitor and control spare parts supply to the vessels. You will judiciously manage budgets allocated to vessels and produce regular reports.
• You will attend vessels at port and/or short sailing on scheduled visits and prepare vessel inspection reports. You need to drive safe work culture and inspire the shipboard team.
• To objectively analyze and report on performance of shipboard personnel.
• Coordinate with Operations, QHSE and Fleet Personnel department in smooth & efficient operation of assigned vessels.
• Any other assignments as needed.

Requirements:

• Chief Engineer's Certificate of Competency and more than 3 years of shore experience in Technical management.
• Experience on Bulk and Gas Carriers is desirable.
• You should have a strong focus on cargo handling equipment & knowledge of cargo gear maintenance requirement.
• Good leadership qualities & strong commitment to safety/compliance procedures are essentially needed in our organization.
• You should be professionally sound, highly motivated and a good team player.
• Good proficiency in English communication required.
• You will be stationed in Singapore and travelling to attend ships.

Job Descriptions:

• Responsible for assisting the Project Manager in the overall performance of the team in the project and prepare the project management and project quality plans and implement them accordingly
• In charge of the implementation and completion of construction projects within the scheduled time, cost, and quality.
• Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule
• Monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials, equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on regularly
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Job Requirements:

• Degree in Civil Engineering, with minimum 7 years’ similar experience in A1 Construction firms
• Team leader and a decision maker

Responsibilities:

Overall role is responsible for the business development, bidding, project management, validation, QA/QC compliance to GMP standards and Testing & Commissioning Capabilities.

Main KPI should be targeting Biopharma and Life Science green/brown field projects & major A&A tenders within SEA.

Building a solid relationship with BLS customers and developing a strategic roadmap to get pre-qualified for tenders.

Requirements

· Degree in Engineering or equivalent

· Must be well connected and experience in Biopharma Life Science space in Singapore and APAC region.

· Will be instrumental to penetrate into BLS, take the lead in tendering all the way to securing a win.

· After winning, lead the project as a sponsor to ensure project delivery are all in proper and continue to pursue new opportunity in the market space

· Total work experience: 15+ years of independent project management of comparable magnitude and complexity

· Knowledge of project management best practice

· Knowledge of GMP requirements including validation and Testing & Commissiong

· Knowledge of engineering, design and construction concepts and procedures for Big scale Biopharma Life Science project

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Reporting to the Manager the role is a key consultant role that works closely with leadership and business partner as subject matter expert and resource for business analysis, process improvement, compliance adherence, legislation requirements, legal risks and escalated high profile cases.

Key Responsibilities:

Analyzing data:

• Proactively analyze servicing processes to identify areas for process improvements and implement best practices.
• Responsible for the review/ design of policy servicing transaction forms to address business needs

Communicating with stakeholders:

• Serve as the primary point of expertise for all policy servicing matters
• Be the liaison point between business and the technical teams in making sure requirements are clearly understood and translated to functional requirements by leveraging on the resources and skill set within and across work-streams
• Collaborate with cross-functional teams, including IT , compliance, and customer service, to optimize policy servicing processes.
• Co-ordinate , plan and manage project timelines
• Communication to business users on new implementation

Developing documentation :

• Ability to translate business requirements into technical specifications
• Creating user stories, requirement specifications and other technical documents
• Review and sign off business requirements for system enhancements/projects

Supporting and participate in product development/enhancement :

• Perform user acceptance testing on system enhancements or production fixes and ensure proper follow through of issues till closure.
• Provide in-depth analysis and solutions for servicing change requests, escalated issues and new initiatives to ensure efficient and accurate execution.
• Support the implementation of new systems, tools, or processes by providing expertise and feedback during the planning and execution phases

Other responsibilities may include :

• Perform other duties and tasks as assigned by management from time to time

Required Qualifications:

• Minimum 5 years of working experience
• Minimum 3 years of relevant experience in life insurance operations
• Minimum 2 years of relevant experience in handling projects and support for User Acceptance Test

Preferred Qualifications:

• Diploma/Degree from any recognized institution/university
• Related insurance qualifications would be an advantage

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Runs an efficient and profitable service department through produtive staffing , customer retention ,cost controls , acheivement of objectives , and maintenance of all service records.

Ensures that the daily inventory of techincians's time is consistently sold to service customer.

Develops and implements a marketing plan which promotes new and repeat business.

Understands and ensures compliance with manufacturer warranty and policy procedures.

Directs and schedules the activies of all department employees.

JOB DESCRITION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Position Overview:

We are looking for an experienced and motivated professional to lead and optimize our healthcare device promotion initiatives. This role is responsible for overseeing a team of promoters to ensure excellent customer service and strong sales performance. The Healthcare Device Promotion Manager will play a pivotal role in increasing awareness and encouraging the prescription of our products, building and managing key stakeholder relationships, and expanding our market presence.

Key Responsibilities:

1. Promoter Management and Training:

Recruit, train, and lead a team of promoters to uphold pharmacy standards, enhance product awareness, and drive consumable sales. Monitor promoter performance to ensure alignment with company KPIs and continuously seek improvements.

2. Stakeholder Engagement:

Establish and maintain strong relationships with pharmacy managers, doctors, nurses, and other healthcare professionals. Conduct training sessions to inform and engage stakeholders on product features and benefits, aiming to increase prescription rates.

3. Market Expansion:

Develop and implement strategies to expand product penetration into digital and other healthcare institutions, maximizing reach and impact.

4. Sales Strategy Development:

Design and execute targeted sales and promotional strategies for various market segments, ensuring high product visibility and increased sales.

5. Performance Monitoring:

Regularly assess promoter and project performance, identifying areas for improvement and driving efforts to exceed sales targets. Use performance metrics to evaluate success and support continuous growth.

6. Inventory and Order Management:

Collaborate with procurement and delivery teams to forecast inventory requirements, manage purchase orders (POs), and ensure timely delivery of products to maintain optimal stock levels.

7. Compliance and Reporting:

Ensure all promotional activities adhere to relevant legal and regulatory standards. Prepare and present regular management reports detailing project progress, sales performance, market feedback, and inventory updates.

8. Marketing and Event Support:

Develop with marketing department impactful marketing materials and organize promotional events, supporting overall product awareness and sales initiatives.

Qualifications:

• Bachelor’s degree in Nursing, Healthcare Management, Business, Sales, Marketing, or a related field.

• Demonstrated experience in sales, ideally within the healthcare and/or B2C sector.

• Strong leadership and communication abilities with a proven track record in team management and training.

• In-depth knowledge of healthcare products and the Singapore healthcare landscape.

Let’s talk about the role!

We believe that our Store Manager/or Asst. Store Manager have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organization but empower our people to take responsibility at store level.

How you’ll make a difference

We expect that our Store Manager/or Asst. Store Manager help deliver a memorable retail experience by:

• Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable (For Supervisory role)
• Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs (For Supervisory role)
• Resolve difficult customer issues and escalate to management when necessary. (For Supervisory role)
• Providing the highest level of customer service, ensuring that all customers are treated with respect
• Developing a thorough knowledge of products in store
• Maintaining merchandising standards in accordance with brand guidelines
• Keeping up to date with current trends and the brand’s place within the market
• Following all operational procedures in the store and in the stock room.

What makes you the perfect Store Manager/or Asst. Store Manager ?

• You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can-do attitude
• You are passionate about our brand, fashion, and retail in general

What’s in it for you?

We offer comprehensive benefits that encourage career growth, tailored training and well-being for all of our associates.

• Career ownership, enabling you to build your knowledge and experience
• A supportive feedback-based culture where respect and integrity guide us in what we do
• On the job training sessions, we are committed to helping you grow, both professionally and personally

Working days : 5 days / week

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

We are seeking a driven and results-oriented Client Acquisition Manager to join our dynamic team. In this role, you will identify and qualify leads, understand customer needs, and convert opportunities into successful sales. You will be responsible for crafting findings, closing deals, and achieving sales targets, with a focus on building long-term client relationships.

The ideal candidate should have 2–3 years of experience in technology sales, strong proficiency in English and Chinese, and knowledge of government grants. You should be a passionate hunter, goal-oriented, and self-disciplined, with a positive attitude and the ability to work independently and as part of a team.

Key Responsibilities

• Research, identify, and develop new business opportunities to expand the company's customer base.

• Conduct in-depth consultations to understand customers' requirements, pain points, and goals.

• Translate customer requirements into clear write-up based on customer business needs and requirements.

• Develop and execute strategies to close sales deals, ensuring achievement of monthly and quarterly targets.

• Provide guidance on relevant grants and funding opportunities to support customers purchase decisions. • Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.

• Maintain accurate records of sales activities, leads, and pipeline progress in CRM systems.

Requirements

• Minimum 2–3 years of experience in technology sales or related fields.

• Strong communication skills in spoken, written, and reading English and Chinese.

• Diploma or higher education is preferred.

• Proficiency in CRM systems, software, and online tools is not required, but the ability to quickly adapt to new software and tools is essential.

• Familiarity with government grants or funding schemes is an added advantage.

• Understanding of digital marketing and related areas will be an added advantage.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Location: Singapore

Market taking care of: Singapore

Get to Know our Team:

Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

· Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region

· Maintain regular and meaningful engagement with Agoda’s key supply partners

· Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners

· Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business

· Train and inform clients of both new and existing technologies, tools, and models

· Prepare materials to aid in growing our business during partner meetings

· Respond to partners requests in a timely and effective manner

· Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness

· Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones

· Deliver on country KPIs, growth targets and country strategic initiatives

· Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

· Bachelor’s degree

· Minimum 3 – 5 years of experience in business development and/or account management

· Strong interpersonal skills & ability to influence both external / internal stakeholders

· Experience in internet/e-commerce preferred

· Strong analytical and problem-solving skills

· Team player with a professional “get it done” attitude and work ethic

· Proven success in acquiring, building & maintaining long term customer relationships

· Adapts well to change and able to work in a fast-paced environment.

· Ability to create new, innovative ideas

· Strong Proficiency in English

It’s Great if you have:

· MBA or Master’s degree

· Experience in Travel industry

• Leads a team of REs, RTOs, QS and document controller and provide direction for field engineering for system-wide MEICA works which include Odour Control & Air Jumper Facilities and Site-Wide Instrumentation Monitoring for DTSS2.
• Site supervision and commissioning of the system-wide MEICA works including coordination and interface with the DTSS2 contractors and PUB.
• Supports the Project Director, Deputy Project Director and Construction Manager in leading a team of technical professionals to deliver construction and programme management services.
• Ensures the Contractor provides consistent quality of works in accordance with approved drawings and contract specifications.
• Resolves construction and commissioning-related issues raised by Client/Contractors.
• Monitors and reports on Contractor’s work progress, schedule and cost performance and safety records.
• Responsible for the review and approval of Contractor submissions which include but not limited to reports, RFI, claims, specification, calculations and drawings.
• Ensures consistent and thorough submittal reviews of the Contractors’ submission have been done throughout the submittal approval process.
• Chairs meetings, lead discussions with Clients and Contractors and prepare meeting notes.
• Assesses and checks on RE’s and RTOs’ certification on the value of work completed, recommend progress payments to be made to Contractor, and monitors the Contractor’s cash flow projection.
• Resolves contractual issues (which include variations and EOT claims) with the Contractor and recommend to the Client for approval.
• Ensures that records of all works including but not limited to tests, inspections, and minutes of meetings are filed in the DTSS2 Project Information Management System.
• Maintains a high profile in HSES by active participation in HSES audits, inspections and reviews.
• Promotes a near-miss reporting culture and ensure lessons learnt from these near-misses are shared across the programme.

Requirements

• Minimum Degree in Mechanical/Electrical engineering or equivalent
• RE registration accredited with the Joint Accreditation Committee (JAC) of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore is preferred
• About 10-15 years of relevant experience in Odour/Wastewater/Conveyance Systems and familiar with the associated MEICA works.
• Experience in managing and administering engineering work in multiple disciplines and multiple contract environment
• Broad working knowledge of all engineering disciplines.
• Conversant with PSSCOC, local building codes, M&E Codes of Practices and regulations
• Good supervisory and management skills
• Strong letter and report writing ability

Responsibilities:

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

Qualifications:

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

Responsibilities

• Maintain the oversight of the process of the assigned product(s) at given CMOs (e.g., from raw materials to primary packaging). Maintain the knowledge and the history of the product(s) process throughout the entire commercial lifecycle since transfer from development to date.
• Liaise with Head at global level and act as the representative in assigned SRTs, with matrix reporting to the Supplier Relationship Manager (SRM). Align work packages to support the overall CMO strategy and SRT direction. Work in close collaboration with EM&S SRT functions (Quality Assurance, Regulatory Affairs, Supply Chain, etc.), and establish partnership with CMOs with focus to ensure and improve product process capability, to keep up to date the knowledge of process and to maintain the product quality and the manufacturing / packaging processes in constant state of validation.
  Oversee and ensure maintenance of technical documentation such as product specific Quality Risk Analysis (QRAs).
• Track CPV parameters provided by the CMOs. Monitor all critical variables and key variables as appropriate for the assigned product(s) (Critical Process Parameters CPP, In Process Control IPC parameters, Quality Attributes, Characteristics of raw materials. etc.) using statistical analysis and conducting regular product specific data trending, contributing to the CMO Balanced Scorecard where relevant. Understand and run data trending and statistical analysis where needed. Ensure data and trending is shared within SRT and conclusions aligned with the CMO.
• Provide the necessary data for the technical activities involved in transferring a product and its process(es), focusing on existing knowledge, through the appropriate documentation and supporting at the giving/receiving site, as needed.
• Initiate and support investigations and improvement projects (quality, efficiency), based on the above data analysis, involving cross-functional teams.
• Provide all necessary information to perform the validation documentation, align with other process experts (i.e., CDMOs / CLOs) to organize, review and approve the study plans and samples management. Technical Manager is in lead for process qualification and validation. Supports other experts to assess the need to plan validations / re-validations / verifications, consulting approving and reviewing the process validation master plan, together with the Validation Lead or Validation Experts from the CMO. Compiles and approves both qualification / validation Protocols and Report

Requirements

• BSc. In Pharmacy, Pharmaceutical Technology, Chemistry, Engineering, or equivalent scientific degree. Desirable MSc. or equivalent experience
• Minimum 5-8 years experience in pharmaceutical and chemical manufacturing process development and lifecycle management as Production Manager, Process Development Expert, or comparable
• Comprehensive know how in pharmaceutical or chemical technologies such as API, Drug Product formulation, fill and finish (i.e., solutions, emulsions, and suspensions)
• Project Management and team leadership experience
• Sound experience of data handling and applied statistics is a must.
• Fundamental understanding of international regulatory cGxP requirements across multiple health authorities is a plus.
• Fundamental understanding of standard pharmaceutical analytical testing and methods development.
• 5S / 6S Lean Six Sigma Certification
• 1 year contract with full benefits (21 days annual leave, medical + completion bonus), MNC, high chance of conversion to perm.
• Job Reference: L7384VWX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd
Tel: 6950 9754
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EA Personnel: Celeste Wong Xin Yann