Role:

Recruitment Specialist (5 Days / Uncapped Commission)

• Central - Near Shenton Way / Downtown / Tanjong Pagar MRT
• 5 days work per week (Monday - Friday)
• Degree in any discipline + With CEI is a plus + Sales driven
• Basic Salary $2800 + KPI Allowance $250 + Uncapped Commission
• Training Provided + Career Progression

One of the most rewarding commission and incentive scheme in recruitment industry No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

Responsibilities:

• Reporting directly to the Sales Team Lead, you will drive talent acquisition, recruitment needs fulfilment, support business development and act as an advisor in areas of recruitment operation solutions.

Key focus areas include:

• Review, understand and support in the fulfilment of recruitment needs of our clients. Work closely with Recruitment Managers in the coordination of workforce planning and ensure that the recruitment timelines are met.
• Look into developing potential candidate pipeline through a variety of avenues and platforms.
• Support in business development by introducing companies’ services to prospects.

The job Scope includes:

• Posting of job advertisements on job portals and print media
• Coordination of interviews (Face to face / Phone/ Skype)
• Qualifying of candidates through interviews, screening and reference checks

Training & Development

• We will provide the following to ensure success in our people:
• Mentorship . Career Development Plans . Team Work . Resource and Intel sharing . Attractive Incentive . In-house training programs

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

The Company

Our client, a global consulting firm, is partnering with a major private and retail banking institution on a high-impact 12-month project and are seeking a Compliance SOW Specialist. In this role, you will be responsible for evaluating Source of Wealth, ensuring the consistency and integrity of KYC documentation, and managing risks related to customer transactions. Your efforts will be crucial in driving compliance excellence and mitigating AML/CFT risks throughout the customer lifecycle.

The Role

• Review KYC documents to assess the customer’s Source of Wealth.
• Verify SOW documents using public searches, salary data, and other reliable sources.
• Ensure all significant sources of wealth are properly identified and documented.
• Maintain consistency and accuracy of KYC data throughout the customer relationship.
• Flag any discrepancies or conflicting information, working with customers to resolve them.
• Monitor customer transactions for unusual activity or potential red flags.
• Evaluate any negative news about customers and suggest appropriate actions if needed.
• Analyze account transactions for irregularities and potential risks.
• Assess and report on the customer’s AML/CFT risk, advising on steps to reduce any identified risks.

Your Profile

• A bachelor’s degree with 3 to 5 years (Associate) or more than 5 years (Senior) of experience in AML/KYC, preferably in Customer Due Diligence within the financial services industry.
• Strong analytical and problem-solving skills, with the ability to organize and synthesize complex information.
• Professional and constructive when addressing past decisions or the quality of work.
• Ability to manage high volumes of work under pressure.
• Excellent written and spoken English communication skills.
• Self-motivated, with the ability to work independently and collaborate effectively with stakeholders across multiple business units.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO13120735, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Benefits Summary:

• Up $3000 + Allowance + Benefits + OT
• 5 Days work week
• Working Location: Central
• MNC with good working environment

Responsibilities:

• Carry out vehicle recovery and repair for breakdown vehicle on site
• Perform standby duty to support breakdown recovery from time to time
• Perform simple repair and maintenance
• Delivery of the rental or replacement vehicles to customers
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6593839640

Follow us on Telegram for more job opportunities:
https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract: 1 year

Location: Raffles Place

Responsibilities

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10523

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract: 1 year

Location: Raffles Place

Responsibilities

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10523

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Seeking for Mobility Service Specialist

Duration: 1 Year Contract

Flexible Work Hours: 10AM - 7PM / 9.00AM - 6.00PM

Work Location: Central

Team Introduction:

Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility

Responsibilities:

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements :

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity
• Coordinator to liasie with chinese stakeholders, mandarin is essential

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/details/10523

Develop best practices for ensuring cloud redundancy and data backup is enabled Develop disaster recovery plans to outline procedures for restoring cloud systems quickly following a disruptive event.

• Design and organize regular DR tests to verify the DR plans to achieve cloud systems' defined RTO and RPO.

• Make recommendations for improvements to the DR plans as new cloud recovery technologies become available to ensure increased resilience.

Work with application teams to identify and document resiliency risks and remediation plans.

Advocate for the use of automation whenever possible to reduce human error. Participate in cloud systems risk reviews.

Experience and skills requirements

Experience

Minimum 2-3 years working experience in architecting, designing, developing and implementing cloud solutions on Microsoft Azure, Amazon Web Service (AWS) Experience in identifying deficiencies in cloud recovery strategies, plans, and internal processes.

•Understanding of best cloud organizational practices, operations risk management processes, architectural requirements, and vulnerability risk.

• Experience conducting comprehensive risk assessments of information systems, applications, and processes to identify potential vulnerabilities, threats, and impacts. Experience monitoring and analyzing emerging cloud threats and trends to proactively identify potential risks.

Technical experience

Hands on experience in developing DR plans for cloud-based systems

Hands on experience in architecting, planning and conducting DR tests for cloud- based systems

Hands on experience in configuring cloud components with adequate redundancy, backup, monitoring and logging to prevent outages.

Hands on experience with providing support for cloud infrastructure audit and security compliance activities.

Certification

Certified Cloud Security Professional (CCSP), AWS Certified Solutions Architect - Professional, Microsoft Certified Azure Solutions Architect Expert or Certified Business Continuity Planner (CBCP) / comparable certificate or education.

Added advantage with the following: Experience in multi-cloud environment

Good presentation and writing skills.

Responsibilities

Reporting to the Head of Teaching and Curriculum, you will design, develop and implement high quality enrichment programmes that meet the learning needs of children. You will also be expected to take on curriculum duties.

Job Description:

• Work with Head of Teaching and Curriculum to ensure that curriculum and lesson delivery is aligned with MOE’s learning goals
• Teach, coach, and support children; nurturing their enthusiasm towards learning
• Assess work, provide appropriate feedback and track the progress of children
• Work collaboratively with parents to ensure that children are supported in their learning journeys
• Build strong relationships with parents through close communication
• Required to work Wednesday - Sunday
• To complete all our duties assigned by the management team

Qualifications:

• At least 1 year & above on relevant teaching or writing experience. Fresh graduates are welcome
• Diploma or Bachelor’s Degree in related field
• Passion for education, learning, and writing
• Genuine interest and enthusiasm in interacting with children
• Possess working knowledge and expertise of the Singapore education system
• Creative, meticulous, and driven individual
• Good time management, ability to work independently
• Collaborator with excellent communication skills
• Flexible, and able to manage change and ambiguity well

• Be the Brand custodian of PSB Academy and its partners / joint ventures locally and regionally.
• Lead the execution of local and regional communications strategies and Public Relations efforts to grow media share of voice in both traditional and new media.
• Build and manage media relationships with key news media as relevant influencers/KOLs.
• Work with and manage relationships with Public Relations agency and other vendors/partners to ensure positive outcomes aligned to communications objectives.
• Review all communications (visuals and copies) to ensure content compliance and accuracy.
• Own and update Brand Guide and ensure compliance to all marketing initiatives.
• Develop and execute corporate communications to both internal and external stakeholders.
• Co-manage social media content and content calendar, including coordination with other key stakeholders of social media assets.
• Stay up to date with the latest Public Relations and social media best practices and technologies.
• Manage social listening, provide timely response and course of action where necessary.
• Assist in maintaining and updating contents on Website and other owned assets where applicable/appropriate.
• Update and implement work processes and policies in Marketing and Corporate Communications.
• Perform other ad-hoc duties within Marketing such as support for events.

Others

• Any other ad-hoc duties as required by the company from time to time

Requirements

• Degree in Marketing, Public Relations and Journalism or relevant field
• At least 5 years of related Brand, Communications, Public Relations, Social Media and Content Management experience
• Creative thinking and curiosity to push new angles
• Excellent written & verbal communication skills
• Fluent in English
• Strong knowledge in Microsoft applications, especially Excel.
• Basic knowledge in design tools such as Photoshop and AI is advantageous.
• Experience with tools such HubSpot and any social listening tools is advantageous.
• Able to multitask with good time and projectmanagement skills.
• Good analytical and problem-solving skills.
• Great interpersonal and communication skills.
• Team player who can work independently.
• Experience in the Education/Service industry or Public Relations/Digital Agency is preferred.

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Partner with hiring managers to determine staffing requirements
- Support hiring activities such as internal & external advertisement
- Perform 1st selection of candidates by shortlisting and screening of candidates
- Coordinate and facilitate face to face interview between candidates and hiring managers- Recommend salary proposals
- Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc.
- Provide support in the planning, implementation, and administration of staff welfare and benefits
- Plan and organize HR initiatives and staff welfare activities
- Manage and review HR policies and procedures to ensure compliance to labor laws
- Work with Regional HR to drive and execute DE&I initiatives and activities
- Other ad hoc duties as assigned by the company

Job Requirements:
- Degree/ Diploma in Business or Human Resources
- At least 1 year of HR experience
- Candidates with only internship experience in HR are welcomed to apply, training will be provided
- Good project management skill, strong coordination, creative and innovative thinking
- Confident to work and communicate with all levels of personnel, from entry level to top management
- Strong computer knowledge in Excel, PowerPoint and/or Automation tool
- Excellent verbal and written communication skills
- A self-starter as well as a good team player who is able to work independently
- Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

About Company:
Our client was established in 1990 and is one of Top 100 Best Employers in Singapore. It is the regional corporate headquarters, that leads and supports the Asia Pacific region in sales and marketing activities, service parts, accessories, and customer services, contributing to the overall development of the industry and the growing economies in the region.

Job Description:
- Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions
- Order management: to ensure smooth order receiving and processing
- Supply operation
- Handle enquiries from distributors
- Liaise with forwarders and suppliers on shipments arrangement
- Handling of shipment documentation, e.g. invoice, packing list, bill of lading etc. to ensure smooth custom & clearance by importers
- Handling of warranty claims, short mispacking report and logistics quality problem report
- Handles SAP payment of supplier and buyer invoices
- Prepare monthly report to report on KPI results
- Other ad hoc duties as assigned by the company

Job Requirements:
- 1–2 years of working experience in a similar role is preferred.
- Candidate with no experience but a background in logistics is welcome to apply.
- Strong verbal and written communication skills.
- Excellent analytical thinking and negotiation skills.
- Self-starter, well-organized, and comfortable working with numbers.
- Eager to learn quickly, open-minded to feedback, and committed to improvement.
- Proficient in MS Office, particularly PowerPoint, Excel, and Access.
- Knowledge of Power BI is an added advantage.
- A team player with a strong sense of responsibility who can work independently; mature, self-disciplined, and skilled in time management.
- Willing to travel within Asia if required.

Compensation:
- Working hours: Monday to Friday at 9am to 5:45pm
- Working location: CBD

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

We seek a talented and motivated Project Specialist with a background in the electrical or mechanical field, either as an Institute of Technical Education (ITE) or Polytechnic graduate. The ideal candidate will possess basic project management skills, familiarity with project management tools, and preferably have experience in the Non-Destructive Testing (NDT) sector. Effective communication with all project stakeholders, including clients and subcontractors, and internal communications within the WaveScan team is essential. The role also requires the ability to perform occasional engineering and troubleshooting work. As a Field Project Specialist, you will have the chance to collaborate closely with diverse stakeholders, overseeing the deployment of our technology, ensuring customer satisfaction across projects of varying scales, and operating our equipment on job sites. We seek an enthusiastic, entrepreneurial, and self-motivated individual who demonstrates excellent English communication skills and a "can-do" attitude. The ideal candidate should be open to learning in a dynamic and collaborative environment.

Responsibilities:

1. Project Management:

- Assist in the planning, executing, and monitoring of projects to ensure they are delivered on time, within budget, and in compliance with quality standards.

- Collaborate with the project team to set project goals and objectives.

2. Familiarity with Project Management Tools:

- Utilize project management tools to track progress, manage tasks, and report project status.

- Maintain accurate and up-to-date project documentation.

3. NDT Sector Experience:

- Apply knowledge of Non-Destructive Testing (NDT) principles and techniques to support project requirements.

- Contribute to the development and implementation of NDT procedures.

4. Stakeholder Communication:

- Effectively communicate with clients, subcontractors, and the WaveScan team to clearly understand project requirements and expectations.

- Provide regular updates on project status and address any concerns promptly.

5. Occasional Engineering and Troubleshooting:

- Perform occasional engineering tasks related to electrical or mechanical systems as needed.

- Troubleshoot technical issues and implement solutions to ensure project success.

Qualifications:

- Higher Nitec, Nitec, or Polytechnic diploma in Electrical Engineering, Mechanical Engineering, or a related field.

- Basic project management skills and familiarity with project management tools.

- Experience in the Non-Destructive Testing (NDT) sector is an advantage.

- Energetic and driven by personal motivation, reliable, and accountable

- Strong communication and interpersonal skills

- Possesses a Class 3 driving license

- Required to undertake international travel for assignments

Preferred Skills:

- Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).

- Ability to work collaboratively with a diverse team of professionals.

- Proactive problem-solving, engineering, and troubleshooting abilities.

- Customer-focused mindset with excellent client interaction skills.

This position provides an excellent opportunity for a candidate with a strong engineering background and project management skills to contribute to challenging projects and further develop their career in a dynamic and innovative environment.

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That’s right… Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don’t plan to stop there.

We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

And all of that comes with fun, year-round events like holiday and cultural festivities, development opportunities you can take advantage of from anywhere you are, and random recharge days – just to name a few. We truly believe that where you work matters and taking care of our employees matters as much to us as taking care of our fans.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fuelled fun? Learn more about the career below.

What is “Live Más”?

Equally important to the job role and responsibilities is making sure the Franchise Training Specialist can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

About the Job:

Reporting to the Human Resources Lead, this role directly affects the productivity and knowledge of Franchise restaurant employees and the Franchise operations team.The Franchise Training Specialist develops, designs, and/or executes learning solutions to support the learning, growth, and development of Franchise employees, to better enable restaurant operations, reduce employee turnover, and provide a better guest experience.

The Day-to-Day:

People Development

· Partner with operations to ensure franchise restaurants maintain ongoing employee training and development, and employee development aligns with bench succession plans to support projected restaurant growth

· Leverage culture and people capability to fuel brand performance

Restaurant Standards & Core Curriculum

· Support implementation and rollout of training materials and curriculum in all restaurants of the organization

· Develop training materials for franchise-driven standards

· Align with Taco Bell International on approval of new training content to ensure consistency with global standards

· Coach franchise RGMs to ensure training systems are properly followed

Learning Management System

· Manage day to day user provisioning, training content repository, and curriculum assignment

· Review reports and follow-up on any identified training gaps or issues

New Restaurant Openings

· Partner with Taco Bell corporate training and operations leaders to develop detailed training execution plan for restaurant openings

· Provide pre-and post-opening training guidance to ensure proper training processes are followed

· Manage printing and delivery of training materials to ensure each restaurant has complete training materials prior to openings

New Initiatives

· Develop training materials for franchise-driven marketing windows and promotions

· Partner with corporate training and operations leaders to develop and execute training plans for franchise-driven and corporate-driven marketing windows and promotions

· Manage printing and delivery of training materials to ensure each restaurant has complete training materials several weeks in advance of product or promotion launch

Is This You?

· Bachelor’s Degree or equivalent experience

· 2+ years’ experience in Franchise Training delivery

· Previous experience in coaching franchise partners and in-store team members

· Previous experience with Learning Management System administration preferred

· Advanced computer skills (able to work effectively within design programs)

· Strong project planning and execution skills

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with Más!

· We are about more than just building restaurants—we connect with our fans through their passions including sports, gaming, and music

· We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle

· We foster a culture of authenticity and believe all people can make a difference

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

• Create, drive and execute activations and events that excites, engages and connects with Prudential’s consumers, distribution partners and employees
• Collaborate with the Marketing functions to deliver collective brand and business priorities
• Project Administration and Management: From developing activation plans and timelines, management of agency and vendors and creative development
• Plan and execute a myriad of in-person and online activations ranging in scale and types
• Collaborate and communicate with internal stakeholders and team members, and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans.
• Budget management
• Onsite execution and delivery of event
• Any other ad hoc duties.

Who we are looking for:

Competencies & Personal Traits

• An individual who is passionate about creating exciting experiences and events
• Someone who is a good communicator: One who can influence and foster deep relationships across the business and with partners
• Thrives in a fast-paced and collaborative environment, and comfortable working independently as well as with a team
• Comfortable in managing multiple projects concurrently
• A self-starter who is responsible, exhibits good judgement, and is creative, nimble, and courageous
• Ability to travel overseas when required
• Experience in other creative, communication and marketing fields is a plus

Working Experience

• At least 3-5 years of experience in event management, marketing, content creation or communication

Education

• Diploma/ Degree in any discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

Job Description:
We are currently seeking a highly motivated and results-oriented Marketing Executive to join our team. The ideal candidate will have a strong background in digital marketing, social media marketing, and search engine optimisation (SEO). As a Marketing Executive, you will be responsible for developing and implementing marketing strategies to drive brand awareness and generate leads.

Responsibilities:
- Plan and execute digital marketing campaigns across various platforms, including social media, email, and search engines
- Conduct market research to identify target audience and industry trends
- Optimise website content and landing pages for search engine visibility
- Monitor and analyse website traffic and user behavior using Google Analytics
- Develop and manage content marketing initiatives, including blog posts, articles, and social media content
- Implement email marketing campaigns to nurture leads and drive conversions
- Utilise marketing automation tools to streamline processes and improve efficiency
- Manage and enhance brand identity through consistent messaging and creative campaigns
- Write compelling copy for marketing materials, including website content, advertisements, and email campaigns
- Collaborate with internal teams to ensure marketing initiatives align with overall business objectives
- Stay up-to-date with industry trends and best practices in digital marketing

Requirements:
- 2 to 4 years of experience in digital marketing or related field
- Strong knowledge of digital marketing strategies, including social media marketing, SEO, and content marketing
- Proficient in using Google Analytics and other web analytics tools
- Experience with sales platforms (eg. Hubspot) is a plus
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Attention to detail and strong analytical skills

- Able to handle Chinese artwork

If you are passionate about digital marketing and have a proven track record of driving results, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and qualifications.

As a Senior Pricing Specialist, you play an essential role in ensuring that pricing is well structured to drive profitability and pricing strategy throughout the cross-functional teams. In this role, you provide commercial pricing support to teams to help improve their pricing strategies and foster value creation. You support the development of comprehensive segment pricing constructs, ensuring they comply with regulatory and commercial frameworks and align to overall business strategy. Due to your experience and expertise you make a significant contribution to Telstra’s thought leadership and IP on commercial and product innovation and wider pricing strategy.

Responsibilities

• Design pricing strategies that have a significant degree of impact to cross-functional outcomes. This will be achieved through maximising commercial objectives and converting customer value to revenue and profit.

• Leverage your technical skills and experience to provide the market-based and value-based pricing recommendations to set pricing and commercial terms for products, services, campaigns and offers across Enterprise customer segments and cohorts

• Lead your team to support strategically important pricing strategies and initiatives, collaborating with team members and seeking support, direction and buy-in from key stakeholders to generate strategies to solve complex problems and/or remove organisational barriers.

• Analyse new and emerging market trends to build an in-depth understanding of these issues and evaluate their impact upon key products and pricing strategies.

• Act as an expert advisor when sought out by others to solve complex pricing problems using pricing expertise and analytical thinking to resolve issues

• Facilitate the development of cross-functional pricing strategies and engage with key stakeholders across teams to provide coaching to strengthen their understanding of pricing methodologies

• Significantly contribute to continuous improvement initiatives and thought leadership by providing input and direction into the development of commercial and product pricing initiatives, and recommending step improvements that directly impact profitability

Summary

At Apple, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management team that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organization. The International Product Marketing team in [x Geo] is looking for a Technical Marketing Specialist to work on Apple’s thrilling product launches and ongoing marketing efforts. The candidate is expected to provide technical consultation and operational support for the Product Marketing organization. This includes support for Apple's product launches and press briefings, internal testing of Apple devices, as well as product and feature qualification of new Apple hardware. This role is part of the International Product Marketing organization - a group of product experts who champion products within their respective markets and seek innovative ways to keep our products at the heart of the customer conversation. The International Product Marketing organization lays the foundation for Apple's peerless demonstrations, presentations, and briefings. We are passionate about our products and we’re looking for a highly motivated individual to provide best-in-class technical support to our marketing initiatives.

Description

• Support the introduction of new products by collaborating with product managers providing technical expertise to ensure products receive the launch they deserve
• Streamline processes to help Product Marketing efficiently prepare for launches within ongoing marketing efforts, including product briefing and experiential events
• Conduct hardware and software testing in partnership with Product Marketing
• A strong sense of individual ownership and responsibility is required, while working in a team environment
• Troubleshoot devices
• Become a visible and vocal member of the Product Marketing team

Minimum Qualifications

• Experience with both iOS and macOS, as well as Apple hardware
• Ability to travel up to 50%

Preferred Qualifications

• Experience with scripting is highly favorable
• Solution and process-oriented independent thinker with a strong eye for detail
• Proficient written and verbal communication with the ability to tailor communication to different audiences
• Creative and ambitious thinking is highly encouraged

Job Responsibilities:

1. Be familiar with the processes of bulk trade and supply chain finance, strictly control the risk control in the early, middle and late stages, formulate and implement countermeasures, and be familiar with upstream and downstream products, operating conditions and transaction processes.

2. Establish and continuously improve the risk management system, system, methods and procedures suitable for the company.

3. Conduct risk research on various businesses of the group and provide support materials for risk control planning of new business models.

Actively assist the business in formulating business plans to avoid risks, propose prevention and resolution control measures, and cooperate with the operations director to formulate risk management countermeasures for different project types.

Comprehensively organize and manage business risk review and business supervision

4. Carry out risk management evaluation according to the annual risk management assessment plan, and provide support materials for phased and annual risk management evaluation reports.

5. Responsible for tracking changes in national laws, regulations and industry regulatory policies, and timely put forward various legal risk management suggestions and opinions.

6. Responsible for reviewing, improving and managing the company's related contracts, agreements, legal documents and other legal documents, handling the company's litigation and non-litigation business, issuing oral or written legal opinions, and improving the company's legal affairs management system.

7. Responsible for other tasks assigned by the leader.

Job requirements:

1. Bachelor's degree or above in finance, trade, management, law and other related majors.

2. 5 years or more of relevant work experience, with experience in risk control in bulk trade and supply chain finance industry.

3. Familiar with national economic laws, regulations and policies such as finance and investment, contract law. Those with solid basic knowledge of law are preferred.

4. Strong ability to judge and analyze legal issues, business execution and communication skills, clear thinking, and able to withstand work pressure.

5. Work rigorously and responsibly, be down-to-earth and serious, have a high sense of responsibility and have strong teamwork ability.

6. Good oral and written expression skills, strong moral integrity when handling sensitive information and facing multiple pressures.

7. Have certain team management skills and strong cross-departmental communication and coordination skills.

8. Adapt to periodic business trips.

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

WHO YOU’LL WORK WITH

The Specialist II, Content Writer Digital Consumer Services SEA&I, reports to the Senior Manager - Nike Direct Consumer Service based in Singapore. In this role, you will work closely with teammates who support Consumer Service (CS) and Contact Center Vendors. Also, you’ll be partnering with Territory & Global Consumer Service & Ecommerce vendor CS partner.

WHO WE ARE LOOKING FOR

As a Digital Content Writer, your role is crucial to ensure the right information reaches the Nike consumer. Your writing speaks to them directly and influences their impression of the brand and the service Nike provide. Your work is the starting point for them as they benchmark how a world-class service experience is like, even before they pick up a phone. With the Nike brand and service voice as your guiding principle for every copy you create, we connect with the consumer by being there for them at all the right moments, providing them with information and guidance they’ll need in their Nike Digital journey.

An experienced wordsmith, you write with a clear objective in mind and you're able to analyze complicated topics and technical processes to create simple, succinct articles that can be easily understood by your target audience. You're well-versed in the English language, and perhaps even in one or two more languages.

Responsible for CS content in over 10 countries across the globe, you possess a global mindset and can work with various functional teams across the organization as well as third-party vendors. You're a team player who requires little supervision and is a self-starter.

• Bachelor’s degree
• 4+ years of editorial work experience (i.e. copywriting, journalism, publishing etc.)
• Develop comprehensive documentation that meets function needs and organizational standards.
• Be Subject Matter Expert in CS operation processes and translate them into simple, polished, and engaging content.
• Manage a team of outsourced content writers remotely.
• Able to manage multiple assignment and tasks simultaneously and is detailed-orientated and thoroughness in accomplishing tasks through concern for all the areas involved.
• Ability to shift gears quickly, tackling diverse departmental functions, and working with colleagues across the business in different territories.

WHAT YOU’LL WORK ON

• Manage the CS content workflow on various communication platforms such as Huddle and Athletes’ Knowledge Base (AKB) internally and, information on Get Help site, for external stakeholders.
• Plan and strategize content support required by x-functional teams for new projects and initiatives.
• Ability to identify problem areas or procedural deficiencies and proactively suggest improvements to the team.
• Create, track, and monitor daily, weekly and monthly reporting data and KPI for content and social metrics.
• Plan and strategize Nike App social commenting strategy for Asia Hub countries.
• Collaborate with Global Social team and x-functional team on campaign execution and communication strategy.
• Establish social listening workflow to monitor Nike App community comments and topic trends.
• Generate comprehensive reports on Nike App community sentiment and notable trends.

Overview
We are looking for a Human Resource (HR) Generalist and Business Partner to interact with Business Heads and their business managers on all aspects of HR. You will partner with the Business and provide advice and expertise tailored for specific business and product needs. In this role, you will support the Business with all people initiatives on a regional basis across the Infrastructure divisions in the APAC MEA region ex India delivery centres. In addition, the role will have responsibility for both regional and global people initiatives within these divisions. You will drive change, ensure corporate HR programs are delivered to the client effectively, coach managers in leading teams, embrace and practice Deutsche Bank’s aspirational culture, and adhere to standard policies and processes.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services.
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

What You’ll Do

• Deliver people programs and projects in line with organizational and business strategy
• Drive comprehensive talent agenda including talent assessment, leadership development, succession and employee engagement
• Work closely with Talent Sourcing to establish and manage recruitment strategy
• Advise managers on linking performance to reward, coordinating annual performance, promotion and compensation processes
• Manage complex Employee Relations (ER) cases and provide coaching and guidance to managers and relevant stakeholders
• Actively guide and advise regional Diversity and Inclusion (D&I) initiatives on people related topics
• Oversee restructuring programs (including coordinating across regions with HR Business Advisor colleagues), drive change in the approach to management of employee performance issues;
• Be part of a global HR team supporting business lines regionally. Provide regional context around global initiatives and modify accordingly based on regional business needs, local labour laws and firm policy.
• Strengthen leadership effectiveness and talent pipeline in senior management
• Use key qualitative and quantitative metrics to inform decisions and HR strategies

How You’ll Lead:

• Partnering with the heads of business to define and translate business needs into human capital strategy and ensure sound people decisions are undertaken
• Support organizational change and drive transformation and restructuring initiatives
• Coaching senior managers in global/regional or divisional teams in modelling required leadership behaviours and supporting organizational development in their teams
• Work closely with the Business Advisory team to identify continuous improvement opportunities, drive process change, and create efficiencies across the function

Skills You’ll Need:

• Excellent stakeholder management skills, including experience supporting senior leadership in the organisation
• Experience and proven ability to provide strategic HR consulting, exhibiting client and business acumen
• 12+ years’ experience in HR and atleast 5-6 years as a business partner
• Experience in an Investment bank/financial institution
• Experience working as part of global and regional teams
• Excellent communication skills, both written and spoken
• Deep understanding of HR products and ability to collaborate across the HR function

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Thailand customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Thailand market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.
• Knowledge of Thai language is a must due to engaging with clients based in Thailand

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.