Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm), Saturday (9am – 12.30pm)
Salary range: $2000 - $3,000
Location: Mt Elizabeth Hospital, Orchard & Gleneagles Medical Centre [Travel is required]

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Conduct risk assessments to identify potential compliance issues in chatbot development and deployment.
• Collaborate with the development team to ensure chatbot features adhere to regulatory and ethical guidelines.
• Review and monitor chatbot operations for adherence to company policies and industry standards.
• Analyze AI and machine learning models used in chatbot systems to identify potential risks and biases.
• Develop and implement risk mitigation strategies and compliance protocols for chatbot projects.
• Prepare compliance reports and maintain documentation to support audit and regulatory requirements.
• Provide training and guidance to team members on risk and compliance best practices.
• Stay up-to-date with emerging regulations and trends in AI, machine learning, and chatbot technologies.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field.
• Equivalent experience may be considered.
• Strong understanding of AI, machine learning, and chatbot technologies.
• Proficiency in computer programming languages (e.g., Python, Java, or similar).
• Experience in risk assessment, compliance management, or a related field.
• Familiarity with industry regulations and standards related to AI and chatbot deployment.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills for documentation and reporting.

Salary range : S$5,000.00 to S$8,000.00

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Purchasing Administrator:
Are you ready to grow your career in a dynamic and supportive environment? The hiring company is looking for a proactive and detail-oriented individual to join their team as a Purchasing Administrator. This role offers an excellent opportunity to enhance your procurement and administrative skills while contributing to a key function in their operations.

Why Join?:

• Work-Life Balance: Enjoy a 5-day workweek (Monday to Friday, 8:30 a.m.–5:45 p.m.).
• Convenient Location: Work at their Kaki Bukit office, accessible by public transport.
• Competitive Compensation: Monthly base salary ranging from SGD 3,000 to SGD 3,500, with attractive bonuses, including AWS 13th-month payout.
• Growth Opportunities: High-performing individuals will have opportunities to expand responsibilities and grow within the company.
• Supportive Team Culture: Join a collaborative team that values innovation, teamwork, and professional development.

Your Role at a Glance:

As a Purchasing Administrator, you will play an essential role in supporting smooth procurement processes, maintaining vendor relationships, and ensuring compliance with company policies. Your contributions will directly impact the efficiency and success of the hiring company's purchasing operations.

Key Responsibilities:

• Provide comprehensive administrative support to the Purchasing department to enhance operational efficiency.
• Maintain accurate and organized records of purchasing documents for vendors, subcontractors, and service providers.
• Assess vendor and service provider performance based on established criteria.
• Ensure compliance with the hiring company's purchasing policies and government regulations.
• Manage supply chain processes, including issuing purchase orders and handling shipment clearance.
• Oversee outstanding purchase orders and delivery schedules to ensure smooth operations.
• Compile and generate monthly inventory and purchasing reports to provide valuable insights.

What They’re Looking For:

• At least 2 years of relevant experience in purchasing or procurement.
• Proficiency in MS Office Excel and SAP.
• Strong knowledge of vendor sourcing practices.
• A positive attitude with excellent organizational and multitasking skills.
• Meticulous attention to detail and a proactive approach to problem-solving.
• Effective communication skills to collaborate with various stakeholders.

Ready to Join?:

Don’t miss this exciting opportunity—apply today and take the next step in your career! Click "Apply Now" to submit your application. Shortlisted candidates will be contacted for an initial interview with the hiring team.

Recruit Lync Pte Ltd | EA Licence Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel Licence: R1657737

Summary:

• Car Rental, limousine, personal chauffeur service
• Basic salary up to 2.8k+
• Rolling commission + incentives! (apply to find out more)
• Location: MacPherson
• 5 days work week (work life balance)
• Proper training and guidance will be provided
• Career Advancement

Key Responsibilities:

• Research and identify potential customers through various channel
• Present and demonstrate the products to potential clients
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

1. 5 years SAP configuration experience in Sales and Distribution (SD) including 2-3 full life cycle implementations
2. Experience with the design of enhancements and continuous improvement projects involving Customs submodules and integration points with SAP ERP
3. Experience with Sales and distribution (SD) Billing and Accounts Receivable including revenue account determination, billing copy control, SAP Finance and controlling (FICO) integration, account summarization, output determination, in SAP ECC 6.0 or above versions
4. Knowledge in all areas of the Order to Cash process: sales order configuration, pricing, delivery processing, warehouse management, contracts, billing, accounts receivable lockbox, credit management, revenue recognition
5. Working knowledge and experience in billing business to business (B2B) with IDOC is a plus, Billing B2B with Ariba third party platform implementation experience is highly preferred
6. Hands on experience in Accounts receivables configuration and various countries Tax structures, as well as configuration for SAP Sales and distribution (SD) and SAP Finance and controlling (FICO) interface is preferred
7. Knowledge and expertise in understanding the SAP Sales and Distribution
8. Solid knowledge of Global trade services (GTS) customs Declaration document and associated forms
9. Experience promoting changes to Production and associated methodology, including writing and executing test plansSAP SD SAP SD Consultant / SAP Sales and Distribution Specialist

- 1 year contract (renewable)

- Up to $2,400 + Allowances + Commission

- Mon – Fri: 9am - 6:30pm

- Toa Payoh

Job responsibilities:

• Primary focus of sales acquisition is to acquire CASA (Current Account & Saving Account), New to Bank card and Personal Loan Sales through corporate roadshows / lunch talks and Tele consulting.
• Create and maximise all sales opportunities in the area of payroll accounts acquisition through corporate tie-ups
• Proficient in face-to-face point-of-sales and Tele Consulting activities.
• Work closely with Relationship managers to maximise overall product cross-selling at Workplace Banking events
• Provide quality and efficient after sales services to the customers acquired.
• Follow up with customers on pre-sales enquiry with regards to secured and unsecured retail banking products.
• To follow up on income documents and any other relevant documents required for application submission.

Period:

• 1 year contract (Renewable and convertible)

Location:

• Toa Payoh

Salary:

• Up to $2,400 + Allowances + Commission

Working Hours:

• Mondays – Fridays: 9.00am – 6.30pm

Requirements:

• Relevant sales experience preferred
• Min O level holders with no prior experiences are also welcome to apply
• Highly motivated, driven, able to work in fast paced environment
• Able to work on weekends when required. Off in lieu will be extended.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Hands-on and customer-focused role, hence we require someone with drive, efficiency and assertiveness

· High initiative and positive attitude

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

· Good communication and interpersonal skills

· Available to work on weekdays, Saturdays and Sundays

Responsibilities

• Prepare, cook food and present food effectively and efficiently.
• Assist in the preparation, cooking, garnishing, and presentation of food.
• Keep up to date with the current promotions and new items on the menu.
• Ensure that procedures for supplies, equipment, and work areas comply with the established standards.
• Work safely around kitchen equipment and report any maintenance issues to the Chef de Cuisine.
• Assist in accurate food-ordering and stocking levels.
• Estimate amounts and costs of required supplies, such as food and ingredients.
• Maintain good knowledge of standard food preparation through training by immediate superior and manuals provided by the company.
• Assist in keeping the kitchen clean, hygienic and tidy at all times.
• Maintain good personal hygiene as well as high work and safety standards in the workplace.
• Report on time, in proper uniform and grooming.

Requirements

• Minimum 5 year of experience working in kitchen as food preparation and/or cooking.
• Minimum technical certificate or certificate in any relevant fields.
• Great team player and customer service oriented.
• Possess strong initiative and integrity.

Full Title : Operation Specialist

Location:Dhoby Ghaut

Working days: 5 days, 44 hours (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Train new and current employees on proper customer service practices

Requirements and skills

· More than 4 years of work experience

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· accept working on weekend an PH

Job Responsibilities:

• Develop and implement short- and long-term sourcing strategies.
• Source, qualify, and manage suppliers, negotiating favorable terms and conditions.
• Drive cost savings through negotiations, process improvements, and low-cost country sourcing.
• Ensure timely delivery of materials and components to support production schedules.
• Collaborate with cross-functional teams to source components for new products.
• Manage and develop a team of procurement professionals.
• Continuously improve procurement processes and systems.
• Ensure compliance with relevant regulations and standards.

Job Requirements:

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, or a related field.
• Minimum of five years of relevant work experience in procurement and sourcing.

Oil & Gas Manufacturing company

• Working day: 5 days
• Location: Tuas

Job Scope:

• Oversee First Article Submissions and develop quality plans. Conduct audits (QMS, Process, HSE) and assess supplier capability.
• Monitor supplier quality, perform audits, and drive closure of findings to reduce Cost of Poor Quality (COPQ).
• Identify improvement opportunities to enhance supplier capabilities and reduce lead times.
• Propose improvements for financial and operational efficiencies in supplier processes.
• Build strong relationships with internal stakeholders to resolve process issues and promote quality standards.
• Develop and manage Quality Control Plans (QCP) with customers, ensuring all requirements are met.
• Manage customer and third-party inspections for product quality compliance.

Requirements:

• Degree in Mechanical Engineering or any Technical/Engineering course
• At least 3-5 years of working on the same industry, preferably experience in Oil & Gas industry

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

What you will be doing:

• In-charge of IoTs and AI setup and installation for our clients
• Work with the data science and machine learning team to prepare data and train AI/ML model
• Help with technical onboarding for new projects and clients
• Resolve technical issues especially on hardware installation and software configuration
• Work with the software engineering team to identify areas of improvements for the product
• Monitor and maintain IT inventory (including laptops, mobile phone, printers, door access), including hardware and software licenses

What we need from you:

• Comfortable with setting up hardware, software, and networking
• Have a basic understanding of bash scripting and operating on Linux Ubuntu
• A basic understanding in scripting languages like Python/Ruby is a plus
• Comfortable with working in a fast-paced environment and highly collaborative team
• Recent Diploma/ITE Graduates with a few years of work experience are welcome to apply

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and create wealth for our clients.

Today, we are proud to have automated over 300 construction sites worth over $50 billion worldwide. Our complete software solution suite includes document, workforce, safety, quality, material, payments, and building management, and is used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate through our offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Your role:

Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a high risk awareness? We're looking for someone like that to:

• Deploy connections of e-trading platforms to external connectivity partners;
• Conduct and support FIX certification and UAT testing to external clients;
• Set up and maintain the entitlement on e-trading platforms for external clients;
• Support e-trading connectivity for internal business lines and external partners;
• Support transaction execution and notification processes for internal business lines and external clients;
• Contribute to continuous improvement of processes and services.

Your team:

• You’ll be part of the Integrated Client Lifecycle Services team under IB Operations, your working place is UBS Singapore.
• The Client Connectivity specialist provides "one-stop" service to IB FRC eTrading clients, which includes managing the onboarding and off-boarding projects on UBS FRC ecommerce trading platforms; conducting clients UAT activities, supporting clients trading and STP on/with UBS ecommerce trading platforms .
• The team has good knowledge of UBS FRC ecommerce systems and business flows, well understood FIX protocols, familiar with network connections and STP components.
• The team has deep working relationship with FRC eSales teams and eTrading teams, IT support & development teams, and other client services teams in the firm. The team has to communicate with external clients and connectivity partners directly.

Your expertise:

• Proven experience in client service (ideally in e-banking) (3+ years)
• Knowledge of a broad range of asset classes, preferably FX Cash, FX Derivatives, Rates and Credit
• Good knowledge and working experience for FIX protocols
• Basic knowledge and working experience for network connectivity technology (2 ~ 3 years)
• 2 ~ 3 years FRC front end application support experience
• Capability of analyzing and problem solving
• Good in business writing in English and Chinese, also speaking fluent English and Mandarin Chinese (and Japanese as optional requirement)
• Good communication skills, confident and able to clearly articulate complex and time sensitive solutions

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are hiring a technical support sepcialist with following Skills with 5 years’ experience ( awning Pipe, Steel, beams,installation of small construction equipments)

1 Able to read and interpret structural drawing for awning and steel work .

2 Take onsite measurement

3 Cut and fit material (as per drawing)

4 Able to weld material

5 Have valid Singapore class 3 driving license

6 Other job tasks when allocated by supervisor

7 Good knowledge of gas cutting and handle torch.

8 Able to do long working hours (able to work on Saturday and Sunday )

9 Able to carry weight manually ( 20KG to 25 KG )

10 must have construction safety supervisor course.

11 open for all nationality (Singaporean/ PR are preferred)

Send your Resume to: [email protected]

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities:

This role requires a combination of strategic thinking, project management, business analysis skills and end to end project execution experience. You must have strong customer-centric and innovative mindset while keeping business objectives and drivers in mind.

Putting yourself into the shoes of an internal consultant for this role, you will be in charge of planning, creating and implementing effective solutions that drives several aspects of AI usage in different business areas including chatbots, virtual agents, machine learning, and others.

Key channels cover both online and offline from traditional branch concept, remote assisted services by Relationship Managers, call centre, email, social media to innovative conversational engagements.

Collaborating with other business units, you will also help to drive targeted/ personalized strategy to deliver the right messages/ content to the right customers at the right time through the right channel based on client’s persona, preference and behaviour.

Engagement Strategy and Planning

• Keep up with the latest advancements in AI trends & technologies, including Gen AI and the latest features of popular tools;
• Conduct market research and competitor analysis to identify the gaps in meeting the constant evolving customer needs and expectations across various channels (from traditional brick and mortar to various types of online engagements);
• Collaborate with cross-functional teams to understand requirements and develop AI solutions;
• Develop, prioritize and maintain a strategic roadmap with implementable initiatives and realistic timelines;
• Work with relevant business units/ stakeholders to define clear OKRs to drive successful implementation.

Digital Asset Development to Launch

• Collaborate with cross-functional teams to conceptualize, understand scope, design, develop digital assets that will create a differentiated way to engage customers;
• Possess strong foundation in customer experience and user journey mapping/ development (e.g. persona development, archetype definition, user stories development etc.);
• Able to translate customer journey into detailed functional requirements and specifications;
• Able to liaise independently with external vendors/ 3rd parties and tech team for solution development;
• Develop a comprehensive go-to-market plans to ensure successful product launch;
• Able to develop structured plans to drive adoption.

Compliance and Risk Management

• Ensure that all proposed plans/ solutions adhere to all regulatory requirements and industry standards;
• Collaborate with compliance and legal teams to manage risk and maintain a strong compliance posture.

Stakeholder Communication

• Communicate product updates, milestones, and key performance indicators to internal stakeholders and executive leadership;
• Proactive in recommending solutions and escalate issues/ challenges with proposed mitigation measures.

Requirements:

General

• Proven experience (4-8 years) in customer experience, project management, product management or a related role;
• Excellent management report preparation (slides development), communication and presentation skills;
• Proven experience in management consulting is a plus;
• Previous experience in digital bank is a plus;
• Design thinking experience is a plus.

Knowledge

• Strong understanding of existing Gen AI services e.g. OpenAI, Bard etc.
• Knowledge in AI (e.g. conversational engagements), Natural Language Programming, Machine Learning, Large language Model, statistical modelling, with hands-on experience using different tools;
• Strong knowledge in channel management or channel engagement strategy preferable omni-channel experience;
• Strong understanding of banking products, financial services, and industry trends, is a plus;
• Knowledge of regulatory compliance in the banking industry is a plus.

Skills

• Strategic thinking: able to see the big picture and connect the dots;
• Well-organized, is detail oriented, and with the ability to multi-task;
• Able to adapt in fast paced environment;
• Hands-on approach with high level of self-motivation;
• Demonstrates a sense of responsibility and accountability for assigned tasks;
• Analytical mindset with the ability to make data-driven decisions;
• Strong problem-solving skills and attention to detail.

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 2 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

We are expanding and seeking ambitious and motivated individuals to join us!

Role

• Lead all recruitment activities from sourcing, process management and post offer consultative services to talents/ organizations
• Identifying new business opportunities and established relationship with potential clients
• Become an expert in current market/ industry trends and job functions
• Provide professional advice/information to both clients and candidates on the latest market and industries' trends

Requirement

• Diploma / Degree holder in any discipline with work experience
• Excellent communication and interpersonal skills
• Self-driven and adaptable, ability to think outside the box
• People oriented
• Ability to thrive within a high-performance environment

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Alvin Lee Meng Kim (Registration Number: R1435877)

AlwaysHired Pte Ltd EA Licence No: 24C2293

Interested candidates please apply online or send your latest CV to [email protected]

Role Overview:

As a Product Implementation Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Responsibilities

• Support Global Customs & Trade Compliance team with Import and Export Classification (HTS and ECCN), Customs Valuation, or any other topics, focusing on the region but also from a Global standpoint.
• Enforce procedures to ensure restricted party screening is conducted on all transactions, including domestic transactions, to include customers, freight forwarders, suppliers, etc.
• Support the region/subsidiaries on understanding, management and application of customs & trade related documentation (CoOs, import permits, etc.).
• Proactively identify and drive process improvement initiatives and devise and implement strategic plans to optimize import/export activities in the Asia Pacific region.
• Support with import and export classification, based on national regulations/interpretations of the WCO, EAR, and in alignment with the Global Customs & Trade Compliance team. Retain audit trails to support the classification assigned and update the classification database system.
• Support and assist with the implementation with any global and/or local/regional project/process that comes up, by being a strong contributor and showing enthusiasm to work as a team player - from both the Customs & Trade team (globally) and from the subsidiaries within the Region.
• Perform Trade Compliance Import and Export Audits as needed.
• Provide advice and hands-on assistance on projects involving the use of Free Trade Agreements (FTAs), customs valuation and transfer pricing, and applying for trade schemes provided by Singapore Customs and other related authorities.
• Undertake Denied Party Screenings and evaluate potential matches and release holds.
• Identify import/export compliance issues and escalate them as appropriate.
• Support the Company’s Business Units (BUs) across the Asia Pacific region concerning day-to-day questions regarding customs and indirect taxes (GST/VAT)
• Work with other departments, including Finance, Tax, Logistics, and BUs to advise on indirect tax and customs matters arising from business changes or proposed transactions (e.g., import and export considerations, FTA optimization, bonded warehouses, GST/VAT impact).
• Develop communication and training plans to raise awareness among stakeholders on customs and indirect taxes and compliance processes.

Experience Requirements

• Minimally possessing a Bachelor of International Business or related discipline preferred
• Minimum 7 years of experience with Customs and Trade compliance in US and APAC Region
• Strong working knowledge of import/export regulations, controls, and trade compliance practices within Asia as well as US-China export controls
• Working knowledge of the Harmonized Tariff Schedule and Classification.
• Working Knowledge of Commerce Control List and Dual Use Goods List and Classification
• Experience with import and export license determination, regional free trade agreements, special customs authorizations, and customs security programs
• Certified Custom Specialist or Licensed Customs Broker is preferred.
• Strong technical knowledge and understanding of complex supply chain concepts and ability to effectively apply customs and indirect tax knowledge to the Company’s business.
• Comprehensive and up-to-date knowledge of customs and indirect tax laws and requirements in more than one jurisdiction in the Asia Pacific region (preferably with a focus on Northeast Asia)
• Excellent written and verbal communication skills
• Effective problem-solving skills and ability to partner closely with internal key stakeholders, e.g., logistics, sales, R&D, manufacturing.
• Solid knowledge and experience working with MS Office applications, Power Point and Global Trade Management systems.
• Excellent knowledge of Oracle will be advantageous.
• Willing to travel for work purposes.
• Possess excellent planning, communication, interpersonal, organizational and analytical skills.
• Able to work independently with minimal direction.
• Fluency in English and one other Asian language (preferably Mandarin)

What you'll do:

As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these intermediaries will be crucial to your success in this role. You will also oversee or manage projects aimed at meeting this objective. Part of your responsibilities will include managing exposure items such as aged trades and unapplied wires. Your keen eye for identifying the needs of Sales and Marketing and financial intermediaries will be highly valued. Additionally, you will assist with gathering transaction data in support of short-term trading surveillance.

• Act as the main point of operational contact for all levels of assigned financial intermediary relationships.
• Support financial intermediary needs daily, including any changes to service environment.
• Responsible for resolution of operational inquiries coming from assigned relationships.
• Assist in development of efficient interfaces with financial intermediary in all regards.
• Oversee or manage projects to meet this objective.
• Manage exposure items, including aged trades, unapplied wires, and similar.
• Continually identify the needs of Sales and Marketing and financial intermediaries.
• Provide relevant information about financial intermediary for incorporation into monthly Management Awareness Report (MAR).
• Assist with gathering of transaction data in support of short-term trading surveillance.

What you bring:

The ideal candidate for the Transfer Agency Analyst position is someone who brings strong people skills and relationship skills to the table. You should have a solid understanding of investment fund operations and be highly focused on how changes in the business environment may impact our client's financial intermediaries and investors. Your strong belief in client service coupled with a high appetite for quality will set you apart. Excellent verbal and written communication skills are essential, as is the ability to handle multiple tasks simultaneously. You should be able to learn and process information on the evolving Fund business and its procedures/processes quickly and efficiently.

• Strong people skills and relationship skills.
• Knowledge of investment fund operations.
• Highly focused on how changes in the business environment may impact AB’s financial intermediaries and investors.
• Strong client service beliefs and a high appetite for quality.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Ability to learn and process information on the evolving Fund business and its procedures/processes.

What sets this company apart:

Our client is a globally recognised company that provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed investment products. They have designated four servicing locations across the globe, each responsible for processing shareholder requests and assisting customers originating from a certain region of the world. This role offers an exciting opportunity to work in a dynamic environment in Singapore, one of their key servicing locations.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)