• All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.
• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Supervise the Front Office operation and workflow to maximize guests’ satisfaction levels.
• Supervise and delegate duties to all Front Office team members.
• Responsible and accountable for maintaining the highest service standard of Front Office, and to generate team spirit and motivation in all ambassadors.
• Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.
• Check daily arrival list for VIPs, and regular guests. Introduce hotel facilities and special services to guests and follows up on requests by guest promptly and efficiently.
• Encourage and motivate Guest Service Agents to up-sell in order to achieve the daily / monthly target set by Front Office Manager.
• Oversee the daily movement of guest activities and be able to resolve any minor guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel.
• Communicate with guests to get the feedback, pay great attention to the guest’s comments, to investigate and submit reports on guest comments.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome by way of driving quality assurance programmes, initiatives, policies and procedures. The role requires you to work closely with both internal and external stakeholders of the organisation including the senior management, head of department, clinical staff, patients and regulators, among others.

RESPONSIBILITIES

1. Quality Management

1.1. Support the planning, implementation and administration of clinical quality management programmes.

1.2. Assist to develop, review and revise policies and other supporting documents related to quality management

1.3. Collaborate with respective departments on quality indicators and other related clinical quality activities.

1.4. Administrative oversight and review of incident reports.

2. Infection Prevention and Control (IPC)

2.1. Collaborate with respective departments on IPC indicators and other related activities to ensure compliance to prevailing internal and regulatory requirements.

3. Medical Affairs

3.1. Support the accreditation and credentialing of relevant healthcare practitioners with the hospital to ensure the regulations are in place

3.2. Support the facilitation of periodic meetings for the Medical Advisory Board and its Committees including secretariat support to meetings and committees.

4. Others

4.1. Support the department in any other duties relating to hospital licensing, accreditation and audits matters.

4.2. Undertake any special projects or initiatives as assigned by the supervisor and/or senior management.

QUALIFICATIONS/REQUIREMENTS

• A Nursing or Healthcare related Degree will be highly preferred. Candidates with any other general degree with healthcare related experience may apply.
• Minimum 1-3 years working experience in healthcare organisation or hospital setting.
• Some knowledge or experience in quality management standards and practices.
• Good speaking and writing skills
• Well-versed in computer skills including Microsoft Office (e.g. Excel spreadsheets, formula, charts, pivot data for data analysis.)
• Self-disciplined, motivated, self-starter, Meticulous
• Effective communication skills and able to interact with all levels of staff.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome by way of driving quality assurance programmes, initiatives, policies and procedures. The role requires you to work closely with both internal and external stakeholders of the organisation including the senior management, head of department, clinical staff, patients and regulators, among others.

RESPONSIBILITIES

1. Quality Management

1.1. Support the planning, implementation and administration of clinical quality management programmes.

1.2. Assist to develop, review and revise policies and other supporting documents related to quality management

1.3. Collaborate with respective departments on quality indicators and other related clinical quality activities.

1.4. Administrative oversight and review of incident reports.

2. Infection Prevention and Control (IPC)

2.1. Collaborate with respective departments on IPC indicators and other related activities to ensure compliance to prevailing internal and regulatory requirements.

3. Medical Affairs

3.1. Support the accreditation and credentialing of relevant healthcare practitioners with the hospital to ensure the regulations are in place

3.2. Support the facilitation of periodic meetings for the Medical Advisory Board and its Committees including secretariat support to meetings and committees.

4. Others

4.1. Support the department in any other duties relating to hospital licensing, accreditation and audits matters.

4.2. Undertake any special projects or initiatives as assigned by the supervisor and/or senior management.

QUALIFICATIONS/REQUIREMENTS

• A Nursing or Healthcare related Degree will be highly preferred. Candidates with any other general degree with healthcare related experience may apply.
• Minimum 1-3 years working experience in healthcare organisation or hospital setting.
• Some knowledge or experience in quality management standards and practices.
• Good speaking and writing skills
• Well-versed in computer skills including Microsoft Office (e.g. Excel spreadsheets, formula, charts, pivot data for data analysis.)
• Self-disciplined, motivated, self-starter, Meticulous
• Effective communication skills and able to interact with all levels of staff.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Role Purpose:

• Support SPS APAC leadership to develop internal and external communication
• Support regional marketing campaigns and special projects, including management of all SPS events and marketing-related activities
• Execution of Singapore digital marketing campaigns, website, and social media management to intensify customers’ engagements
• Execution of administrative support activities by proper coordination with all stakeholders and ensuring smooth functionality of the SPS APAC

Responsibilities:

• To achieve set fundraising targets through: planning and implementation of assigned fund raising events and campaigns.
• To manage key donor accounts, primarily individuals, churches, schools and the general public. This role involves regular communications, tracking donations and development of the donor engagement plan.
• To support Manager in strategizing evaluating and developing plans to build donor and volunteer networks, engagement and relationships
• To identify donor prospects and garner new donors
• To help develop messaging angles and approaches of fundraising appeals
• To analyse data on campaign performances and donor data with the view to enhance donation, relationships and partnership outcomes

Requirements:

• Degree Holder
• At least 2 years’ work experience in sales/marketing.
• Proven project management skills and resourcefulness
• Experience in fundraising in the charity sector is advantageous.
• Strong writing, speaking and presentation skills in English and conversant in 2nd language.

Responsibilities:

• Work closely with the Fundraising and Volunteer Management teams to develop and create impactful collaterals and publicity materials for fundraising campaigns, appeals, events, roadshows as well as volunteer training toolkits, webinars and recruitment. These include print (letters, brochures, posters, banners, videos, resource packs, and merchandise) and digital (website landing pages, digital assets, eDMs, videos, and powerpoint presentations).
• Liaise with vendors and design agencies
• Coordinate with the Communications Team on consistency of brand and messaging, website content as well as digital marketing.
• Provide other administrative and operational support for events and campaigns.

Requirements:

• Degree Holder in Communications, Media
• Preferably 1-3 years of work experience in communications or advertising
• Work experience in the non-profit sector is an advantage
• Competent in speaking and writing in English and conversant in 2nd language.

Contract period: December 2023 - June 2024

JOB PURPOSE

The Accounts Executive is responsible for providing financial and administrative support to colleagues, clients and stakeholders of the business. He/she will be exposure to full set of accounts of one or more entities in the group and managing both accounts payable and receivable.

CORE ROLES AND CRITICAL WORK FUNCTIONS

General Ledger / Management account

• Administer and monitor the financial system to ensure that financial information is maintained accurately and timely
• Compile and analyze financial information to prepare financial statements including monthly and annual accounts
• Ensure financial records are maintained in compliance with accepted policies and procedures
• Ensure all financial reporting deadlines are met
• Prepare financial management reports
• Ensure accurate and timely monthly, quarterly and year end closing
• Adhere to accounting control procedures
• Resolve accounting discrepancies and irregularities, and escalate to Senior Finance Manager if unresolved
• Provide support in budgeting and forecasting activities
• Monitor and support taxation issues
• Develop and maintain financial data bases
• Financial audit preparation and coordinate the audit process if required
• Ensure accurate and appropriate recording and analysis of revenues and expenses
• Analyze and advise on business operations including revenue and expenditure trends, financial commitments and future revenues
• Analyze financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations and maintain solutions to business and financial problems
• Using accounting software to create spreadsheets and reports
• Drafting summary reports concerning key issues senior management need to review
• Assigning projects to departments and overseeing productivity
• Verifying that all accounting related departments follow company protocol
• Presenting accounting issues and results to executive committees and senior management

Accounts Payable / Accounts receivable

• Administer and monitor the AP / AR system in order to ensure that the AP / AR are maintained in an accurate and timely manner
• Coordinates and liaises with other business units on billing and invoices requirement
• Reviews invoices for accuracy & compile source documents
• Sorts documents by account name or number, and processes invoices for payment.
• May perform other clerical duties associated with accounts payable / accounts receivable.
• Verifies and posts transactions to journals, ledgers and other records.
• Prepares statements, invoices and vouchers for suppliers & customers
• Ensure transactions are properly recorded and entered into the accounting system
• Handle AP / AR balancing and reconciliations.
• Determines credit worthiness of clients and formulates credit and collection policies. Takes appropriate action against delinquent accounts.
• Establishes and maintains accounting practices to ensure data necessary for business operations is accurate and reliable.
• Ensures the settlement of outstanding accounts according to contract terms. Contacts customers by telephone and/or letter.
• Reviews customers’ credit limits and accounts, sends monthly statements, issues escalation or final notice letters, and refers unpaid accounts for debt collection or legal action.

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• At least a Diploma/Degree in Finance / Accountancy or equivalent
• At least two (2) years of working experience in the related field.
• Proficient in Microsoft Office - Excel, Word, PowerPoint

CORE COMPETENCIES REQUIRED

• Good planning skills and able to multi-task
• Result-oriented with excellent interpersonal and communication skills
• Ability to meet deadlines and meticulous

Remuneration Package:

• Up to $5,500
• Variable Bonus (2 Month)

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661