Responsibilities:

- Accountable for day-to-day operational activities in systems, to ensure optimum system performance and determine the system strategy for business continuity.

- Review, implement and uphold the effective implementation of IT policies and operations protocols.

- Lead a team of Operational/ Technical Engineers to work with outsourced service providers and stakeholders in delivering operational objectives e.g. supporting data transfers from source environment, supporting the review and installation of codes and libraries for users, supporting specialist tech support to help users in their analysis, supporting vetting of models, algorithms where needed.

- Review and plan for systems integration efforts to ensure the system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability based on established guidelines and best practices.

- Monitor and ensure Service Desk operations are functional, assist and triage issues.

- Review and ensuring backup solution for data and system are in place

- Responsible for ensuring data pipeline in operational state and ensuring data integrity and accessibility.

- Manage application/platform and security incidents, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, escalating to higher management if necessary. Reporting of incidents, short and long term incident resolution plans at appropriate forums.

- Accountable for maintaining and tracking asset inventory management to ensure all assets are accounted for.

- Ensure that Standard Operation Processes (SOPs) are properly documented and complies with audit requirements.

As a Manager, Technical Support, you need to bring to the team:

- Degree in Computer Science/Engineering, Information Technology, or in relevant disciplines.

- At least 6 years of working experience in IT operations and vendor management

- Proactive and dedicated individual with strong leadership, and multi-tasking capabilities

- Ability to build and maintain relationships with a wide array of people at both junior and senior levels

- Experienced in and ability to navigate the Public Agency IT/System environment is preferred.

- Experience in data analytics systems is preferred.

- Experience in running incident, problem and change management processes.

In-depth hands-on experience in:

- Implementing processes as per ITIL framework.

– incident, problem and change management, service transition.

- Familiarity with security and access control measures to control privileged access to test and production environment.

- Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.

- Knowledge of disaster recovery, system backup and restore

- Experience with cloud-based services (e.g. AWS, Azure) and project management tools (e.g. Atlassian, JIRA) are an added advantage

- Experience with setting up and or running operations for research projects, and machine learning platforms will be an advantage.

Job Title: Hair Salon Branch Manager

Job Summary: A Hair Salon Branch Manager is responsible for overseeing the daily operations of a salon branch, ensuring exceptional customer service, and driving business growth. This role involves managing staff, maintaining salon standards, and achieving financial targets while creating a positive and welcoming salon environment.

Responsibilities:

1. Salon Operations:
   • Manage the day-to-day operations of the salon branch, including scheduling, staff management, and appointment coordination.
   • Ensure the salon is well-maintained, clean, and organized at all times.
   • Oversee inventory management, product ordering, and stock control.
2. Staff Supervision and Development:
   • Recruit, hire, and train salon staff, including hairstylists, assistants, and receptionists.
   • Provide ongoing coaching and feedback to staff to enhance their skills and performance.
   • Conduct regular staff meetings to communicate goals and expectations.
3. Client Relations:
   • Foster a welcoming and customer-focused salon environment.
   • Handle escalated client concerns or complaints, ensuring prompt resolution.
   • Build and maintain positive relationships with clients to encourage loyalty and repeat business.
4. Financial Management:
   • Develop and manage the salon's budget, including revenue and expense forecasting.
   • Monitor financial performance, set sales targets, and implement strategies to achieve growth and profitability.
   • Track and analyse key performance indicators (KPIs) to make data-driven decisions.
5. Marketing and Promotion:
   • Plan and execute marketing and promotional campaigns to attract new clients and retain existing ones.
   • Collaborate with the marketing team to create engaging social media content and online advertising.
   • Seek opportunities for partnerships or collaborations to expand the salon's reach.
6. Compliance and Safety:
   • Ensure the salon complies with all relevant industry regulations and licensing requirements.
   • Implement and enforce safety and sanitation protocols for staff and clients.
   • Maintain records and documentation as required by regulatory agencies.
7. Inventory Management:
   • Monitor product inventory, reorder supplies as needed, and manage product displays.
   • Collaborate with vendors to negotiate favourable terms and pricing for salon products.
8. Goal Setting and Reporting:
   • Set performance goals for the salon and staff, tracking progress and results.
   • Generate regular reports on salon performance, financials, and customer feedback.
9. Professional Development:
   • Stay informed about industry trends, innovations, and emerging techniques.
   • Attend training and workshops to enhance managerial and leadership skills.

10. Others:

· Any other duties / works as assigned by your reporting superiors.

Qualifications:

• Bachelor's degree in business management or a related field (preferred).
• Proven experience in salon management or a similar managerial role.
• Strong knowledge of the beauty and salon industry.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Business acumen, including budgeting and financial analysis.
• Proficiency in salon management software and Microsoft Office.
• Customer-focused with a commitment to delivering a high level of service.
• Organizational and problem-solving skills.
• Understanding of safety and sanitation regulations in a salon setting.

You will be instrumental in building the sales for ICT-centric products. The collaboration of existing vendors/customers is essential in addition to managing customer relations.

Job Responsibilities:

• Develop and execute marketing strategies for IT products/solutions by understanding the market needs.
• Acquire new clients and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Coordinate with external partners/internal cross functional team to provide pricing and technical support to customers.

Requirements:

• Minimum 1-2 years of experience in B2B sales or business development roles in IT.
• Diploma or Degree in relevant fields
• Prior indicators of good sales record and client management in relevant industries
• Detail-oriented individual a strong emphasis on time management
• Excellent in the communication and presentation aspect of information
• High level of integrity

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

- Any Bachelor Degree with computer skills is an added advantage with relevant experience

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

Roles and Responsibilities:

• Execute marketing campaigns and oversee its successful implementation.

• Manage Marketing Calendar throughout the year in a proactive manner;

strategize and maximize the impact of marketing and advertising campaigns.

• Ensure consistency and compliance of corporate image and branding in line with franchise (brands) requirements.

• Manage content on corporate/brand websites and social media channels such as Wechat, Xiao Hong Shu.

• Manage & update delivery platform menu such as GrabFood, Foodpanda and Oddle, Lazada, Shopee

• Copywrite press release, maintain media relations with KOL and influencers by conducting media hosting

• Measure and report on performance of campaigns and events, gather insights and assess against KPI.

• Monitor market trends and perform competitor analysis

• Monitor of Google reviews

• Work with regional franchise partners, other internal stakeholders and external agencies

• Grow existing and new F&B clientele

• Growing market share , marketing new product brands & awareness

Requirements:

• Minimum 3 years' related experience

• Creativity & Multi-Tasking

• Self-driven & Responsibility

• Advantage to have photography, graphic, web design and video editing experiences

• Strong ability to build working relationships, innovation and target driven

• Multi-tasking and able to work independently and with team well

LS Creativo is hiring, We are looking for suitable candidates with a positive attitude and sense of responsibility to join us as part-time Corporate Sales specialist in our Singapore office. We need a self-motivated, proactive and effective organisational skills. You should also be able to multi-task and set your own priorities.

We offer a flexible work schedule and you will currently work on a Hybrid environment.

We're looking for:

• Dip / Degree in Marketing / Business / Management or equivalent

• Min 1 year of corporate sales

• Capable of achieving sales target assigned.

• Desire to sell and acquire new business accounts.

• Experience in the corporate sales is highly desirable.

• Existing network and contacts are highly preferred but not a must.

• Ability to communicate effectively via telephone and email with customers.

• Independent and work well with others.

• Ability to build and manage pipeline and forecasting

What you can look forward to:

Flexible working hours

Conversion to be a full-time employee

Career Progression

Requirements:

Singaporeans / PR's

Good communication and interpersonal skill

Familiar with MS words, MS Excel and MS Power point

Working days: Min 3 working days in a week. Min 4 hours and max 8 hours per day.

Remuneration:

$12- $15 per hour

Sales Commission

Handphone claim

Transport claim

Medical claim

CPF contribution

Interested candidates please send your resume, Only shortlisted candidates will be replied.

Job scope :

• Identify and communicate customs-related risks and opportunities to the Head of Customs APAC, Group Customs team, and other stakeholders in the region.
• Assist the regional Head and collaborate with the entire customs community in the company on developing, rolling out, and maintaining a customs governance framework for consistency, efficiency, and sustainability in customs compliance.
• Develop and conduct customs-specific training in collaboration with the Global Knowledge Manager, as required by legislation and authorities.
• Implement measures to enhance performance and compliance levels in local/regional operational teams, shared service centers, and third-party service providers.
• Handle customs-related requests, providing timely, accurate work plans, resource schedules, project estimates, and status reports.
• Develop and maintain relationships with regional customs authorities and other regulatory bodies for effective business operations.
• Offer advice and support on customs procedures/programs to reduce duty obligations.
• Prepare assessments and reports as required by management.
• Monitor legal developments and conduct impact assessments.
• Participate in customs audits when necessary.

Qualifications:

• University degree in business/finance/informatics or interdisciplinary education (e.g., international business law or business informatics).
• Corporate experience in customs/taxes/controlling, finance, or multinational business advisory.
• Familiarity with Free Trade Agreements and their application in Asia.
• Strong communication skills, openness, cooperative working style, and ability to work across cultures and countries.
• Fluent in English, both speaking and writing.
• Prefers a team-oriented working approach and demonstrates high assertiveness.

1. Increasing client base
2. Negotiating with stakeholders
3. Drafting and reviewing contracts
4. Develop entry-level staff into valuable associates
5. Managing and retaining relationships with existing clients
6. Building long-term relationships with new and current customers
7. Conduct research to spot new markets and customer needs
8. Researching business opportunities and viable income streams
9. Promote the company’s services/products addressing client’s requirements

We are seeking a dynamic and experienced Food Court Manager to oversee the establishment and efficient operation of a new food court. The ideal candidate will be responsible for setting up the food court, managing day-to-day operations, and leading a team of culinary and service professionals. The Food Court Manager will play a crucial role in recruiting and training staff, ensuring high-quality service, and maintaining a positive customer experience.

Responsibilities:

Food Court Setup:

• Collaborate with the project team to design and set up the food court layout.
• Coordinate with vendors and contractors for equipment installation, signage, and overall aesthetic appeal.
• Ensure compliance with health and safety regulations during the setup phase.

Staff Recruitment and Training:

• Lead the recruitment process for culinary and service staff, including chefs, cooks, cashiers, and cleaning staff.
• Develop comprehensive training programs for all food court employees.
• Conduct regular training sessions to enhance team skills and product knowledge.

Operational Management:

• Oversee day-to-day operations, including opening and closing procedures.
• Monitor food quality, presentation, and adherence to established standards.
• Manage inventory, order supplies, and ensure proper stock levels are maintained.
• Implement effective cost control measures to maximize profitability.

Customer Service:

• Foster a customer-centric environment by ensuring exceptional service standards.
• Address customer concerns and feedback promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.

Financial Management:

• Develop and manage budgets, ensuring financial targets are met.
• Analyze financial reports and implement strategies to improve profitability.
• Monitor and control operational costs while maintaining quality standards.

Regulatory Compliance:

• Ensure compliance with local health and safety regulations.
• Stay updated on food safety and hygiene standards, implementing necessary changes.
• Work closely with relevant authorities to obtain necessary permits and licenses.

Team Leadership:

• Build and lead a motivated and high-performing team.
• Provide guidance and mentorship to staff, fostering a positive work culture.
• Conduct performance evaluations and implement development plans.

Qualifications:

• Proven experience in food service management, with a focus on setting up and running food courts or similar establishments.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety regulations and industry best practices.
• Financial acumen and budget management experience.
• Ability to thrive in a fast-paced, dynamic environment.

Education and Experience:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of relevant experience in food service management.

Selected applicant will be tasked to work Mon - Fri for the initial period where the incumbent will need to assist with the setting up of of the Food Court

Interested candidate may send your resume to evan"at"alignrecruitment.com.sg for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)