The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP).
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Responds to guest feedback and TripAdvisor reviews.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

•       The incumbent will be one of the team members to support the preparation and submission of MAS regulatory reports.
•       Adapt and cater for constant developments within the regulatory framework and to advise and guide business units towards the proper and timely compilation of the required data.
•       Collaborate with Compliance, IT and various stakeholders on regulatory reporting matters and implement regulatory changes including comments on consultation papers.
•       Assist with MAS information requests and queries on MAS returns.
•       Liaise with external/internal auditors and tax agent.
•       Regular review of all processes to ensure operational risk and high risk audit points are mitigated.
•       Ensure all policy documents are regularly updated to reflect current market conditions.
•       Develop high performance culture as part of broader aspiration to build the finance regulatory reporting function.

KEY RESPONSIBILITIES:
Strategy and Planning
•       Provide support to Team Lead.
•       Review and implement financial accounting and control function in accordance with GAAP/Accounting Standard.
•       Ensure compliance to policies, procedures and guidelines set by Group and MAS/regulators.
•       Participate in regulatory related projects.
Statutory and Compliance Reporting
•       Liaise with internal and external auditors in the periodical audit of financial reports.
•       Oversee year-end audit and supervise the preparation of statutory accounts.
•       Prepare and review reports for submission to MAS and other regulators.
•       Assist/advise other SBUs/SFUs in providing the required statutory and compliance reports.
Others
•       Attend to any adhoc report requested from the management or regulator etc.
•       Involvement in new initiatives/facilitates implementation of new guidelines related to financial accounting and reporting matters.

Cost Controller Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To calculate the recipe cost based on the input from the Chef / Bartenders 
• Check the ingredients of the recipe – the quantity, the code, the cost price, the loss factor  
• To calculate the potential beverage cost for every bars/outlets – either based on the recipe cost or item price  
• Calculate the cost of event based on Banquest Beverage Control 
• To ensure in absence of POS system, the manual system’s compensating controls should include a chit system for all food orders sent to kitchen or bad for preparation/creation 
• To ensure creation for new/change of Discount Key must approve by Director of Food & Beverage, Director of Finance and Hotel Manager before creation. Outlet Manager must submit printed test check after key created. ( As Operationly Required) 
• To update Menu Engineering for all F&B outlets as followss 
• Revenue as per Sales Report from Point of Sales System  
• Cost as per on the Recipes provided by Chefs 
• Conduct stock take in the kitchens, bars, resturant, Food Store, Beverage Store, Tobacco Store and Wine Cellar 
• Involve in monthly Stocktaking for outlet and Store. Perform reconciliation for the Store inventory to zero variance end of day 
• Compile inventory summary for the hotel to facilitate month end closing and follow up with approval from Director of F&B, Director of SPA and Director of Finance to ensure full compliance with FRHI standard 
• To assist Cost Controller in F&B Flash Cost Report preparation twice a week. The task include Purchases and Store requisition compilation; Inter Kitchen Transfer; Inter Bar Transfer; Accrual and Food Credit (FAR Discount and S&P).  
• Invlove in F&B Cost Analysis for month end closing
• Compile and audit Daily Adjustment Report (F&B Discount) and follow up with the Cashier and Outlet Manager if there is any mistake/discrepancy to ensure timely submission of Daily Operation Package  
• Compile and audit Daily Micros POS Void Checklist and follow up with the Cashier and Outlet Manager if there is any doubtful transaction otr typical wrong posting to ensure compliance of Key Control Point and timely submission of Daily Operation Package  
• Support the Receviving operation that may be assigned from time to time.

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Summary:

Performs the Human Capital & Development functions which include recruitment, staff on-boarding and off-boarding, payroll, HR policy, employee relations and engagement.

Roles and Responsibilities:

1) Responsible for all recruitment activities, including candidate specification, prepares advertisements, coordinates interviews and assists in the final selection of candidates.

2) Prepares employment contract and work permit documents.
3) Maintains records and compiles statistical reports concerning personnel-related data as hires, transfers, performance appraisals and confirmation.
4) Conducts exit interviews to identify reasons for employees’ resignation.
5) Prepares and follows budgets for personnel operations and forecasts for manpower.
6) Ensures personnel files are accurately updated and maintained.
7) Ensures that the leave entitlement administration is in order with the HR procedures.
8) Prepares statistics in order to provide accurate and reliable information to line HODs.
9) Conducts staff on-boarding for new hires.
10) Prepares monthly payroll and ensures proper administration and timely distribution of pays-slips. 11) Submits reports to the Financial Controller for CPF contributions.
12) Assists in the preparation of proposal for annual increment and bonus payout.
13) Manages employee relations and union matters, ensures compliance with local HR laws and helps interpret labour contracts.
14) Advises employees and management on HR policies; assists in resolving grievances between employees/supervisor.
15) Checks and prepares IR8A annually.
16) Performs other duties as assigned by the Head of Department.

Job Requirements:

* Degree/Diploma in Human Resource Management with three years of relevant payroll and recruitment experience.
* Knowledge of Employment Acts and HR practices.
* Able to execute payroll computation and software i.e. Paymaster.
* Meticulous and neat.
* Team player.
* Good in communication and written skills.
* Good interpersonal skills.

Roles:
• Look after a group of elderly clients assigned
• Ensure clients follow the activities in the daily program
• Lead and participate in group activities with clients

Care Executive [SGUP] #SGUnitedJobs
Responsibilities:
• Give utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Comply to all administrative activities
• Follow all processes, procedures and guidelines
• Give full companionship to clients
• Provide medication reminders
• Follow instructions to assist clients with simple exercises
• Assist clients in showering and toileting
• Prompt in reporting of incidents and deviations to Center Manager

Know-How:
• Experience in handling elderly and senior people
• Patient and having cheerful heart towards people
• Know various languages and dialects to communicate effectively
• Personal care and hygiene, including toileting
• Manual transfer to and fro wheelchair or geriatric chair
• Oral Feeding
• Vital Signs Measurement and Monitoring

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

COMPANY DESCRIPTION

Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.

RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliever aid to crisis areas in the region quickly and efficiently.

Working closely with local and international organisations, RSI engages them in meaningful programmes for their coprate social responsibility initiatives.

https://www.salvationarmy.org/singapore/red_shield_industries

RESPONSIBILITIES

Position Overview:

The Business Development and Relationship Executive will be responsible for identifying and establishing new donation booths and donation points in collaboration with corporate partners, shopping centers, Reits, Management Agencies and other relevant bodies and locations. This role involves nurturing and maintaining positive relationships with senior level executives to ensure ongoing support and success in our donation initiatives. The position also includes a donation collection target.

Key Responsibilities:

Identify and Secure Donation Sites:

• Research and identify potential locations for new donation booths and points.
• Create proposals and present the advantages of hosting donation sites to corporate partners, shopping centers, and other potential venues.

Relationship Management:

• Build and maintain strong relationships with corporate partners, shopping centers, and other stakeholders.
• Regularly communicate with partners to ensure satisfaction and address any concerns or needs.

Partnership Development:

• Negotiate and formalize agreements with new donation site partners.
• Collaborate with corporate partners to plan and execute donation drives and events.

Site Management:

• Coordinate the setup, maintenance, and regular monitoring of donation booths and points.
• Work closely with the logistics team to ensure ongoing support and management of the site.
• Ensure donation sites are well-maintained and meet organizational standards.

Marketing and Promotion:

• Work with the marketing department to promote new and existing donation sites.
• Develop and distribute promotional materials to increase awareness and engagement.
• All donation locations are to be maintained to a high level of marketing and promotion materials.

Reporting and Analysis:

• Track and report on the performance of donation sites.
• Analyze data to identify trends and areas for improvement.
• Prepare a business plan for reaching out to new donation sites in all areas of Singapore.
• Prepare monthly sales report (collections).

Compliance and Standards:

• Ensure all donation sites comply with organizational policies and local regulations.
• Maintain high standards of cleanliness and safety at all donation points.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven experience in business development, sales, or partnership management.
• Strong interpersonal and communication skills.
• Ability to negotiate and influence decision-makers.
• Excellent organizational and project management skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Willingness to travel as required.

Preferred Qualifications:

• Demonstrated ability to work independently and as part of a team.
• Demonstrated past sales experience
• Demonstrated sales performance and relationship building.

Work Location

The Salvation Army Singapore Red Shield Industries

356 Tanglin Road Singapore 247674

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets.
• Participating in sales team meetings.

Basic Monthly Salary $2000-$4000, transport allowance $1000, plus commission

Office location: 63 Hillview Avenue #01-13 Lam Soon Industrial Building Singapore 669569

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior/F&B Operation Executive is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotel and Hilton Group.

What will I be doing?

As the Senior/F&B Operation Executive, you will be responsible for performing all the floor service supervisor duties to the highest standards:

The position will also have the chance of being provided with additional bar training as well as Hostess training on how to handle events and bookings.

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• In consultation with the Manager, agree and implement actions to make improvements to customer service.
• Complete the checklist in product knowledge.
• Make suggestions on the menu that might suit guests of different nationalities.
• Familiarize with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Able to recommend other restaurants and city attractions to hotel guests.
• Actively check team members’ product knowledge on each shift.
• Undertake steps / processes to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner, including the checking of the cashier desk set-up and communicating with the Chefs on any details for the shift and number of reservations for the day.
• Check reservations for the day, ensuring that the restaurant and team members have tables ready and large bookings have been confirmed by phone.
• Assist bartenders and kitchen team members where required and carry out any reasonable duties requested by the Manager.
• Ensure that all team members are briefed for the details of the shift ahead.
• Complete the checklist on preparing the restaurant for service.
• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
• Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
• Follow-up on any guest questions or queries immediately and if you don’t have the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedure.
• Supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels, making any changes in order to achieve the F&B team service standards and budget goals.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
• Provide leadership and direction for all team members while on duty by offering professional skills and leading by example.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior/F&B Operation Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years’ experience as Captain / Supervisor in world class bar with high level of quality and standards
• Senior High School education or specialty in Hospitality.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have basic knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds, our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Job Responsibilities

This position reports directly to the Executive Director and works closely with the Senior Management in organisational development and compliance matters.

1) Organisational Development

• Work on proposals for organisational development, transformation, change and improvements: including research, and developing new ideas, concepts and structures for change to improve organisation effectiveness and efficiency
• Manage the implementation of approved proposals to effect organisational development, transformation, changes, and improvements, including related processes
• Establish documentations with regards to changes in operations, structure and work processes resulting from organisational development, transformation, changes and improvements

2) Compliance matters

• Management of governance compliance issues within the organisation
• Management, follow-up and co-ordination of matters related to internal and/or external audit
• Management of internal and external communications of the organisation
• To assist in various management issues as directed by the Executive Director
• To provide secretarial support at key corporate meetings, including Board Meetings and various Board Committee Meetings

Job Requirements

• Degree in Business
• Minimum 5 years working experience, preferably in Social Services industry
• Meticulous, analytical and with excellent business writing skills
• Good stakeholder management and organisational skills, strong problem solving and follow up skills
• Proficient in Microsoft office applications
• Highly proficient in spoken and written English
• Experience in change management and / or compliance matters will be advantageous

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

JOB DESCRIPTIONS:

• Adhere to Company’s standards and service levels to increase sales and minimise costs, including food, beverage, supply, utility and labour costs
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Responsible for ensuring consistent high quality of food preparation and service
• Lead Catering service business, providing leadership and alignment to corporate objectives
• Identify food and catering trends to ensure business competitiveness
• Develop and execute short-term and long-term business strategies
• Act as an advisor to management of food catering service trends and related matters
• Maintain profession restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Provide after-sales service and in particular to ensure all customers complaints are taken seriously
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Support in managing and administering all facets of the kitchen’s operation

JOB REQUIREMENTS:

• Effective management, leadership, organizational and communication skills
• Able to work with minimal supervision in a fast paced environment
• Able to work under pressure to meet tight deadlines when required
• Strong team player with the ability to build rapport and maintain collaborative working relationships
• Well-groomed, articulated and eloquent in speaking
• Preferably Bilingual in English and Tamil
• Comprehensive knowledge of both North and South Indian cuisines (Vegetarian & Non-Vegetarian) and experience in high volume service operations is highly preferred
• Strong business sense and industry expertise
• Passionate in F & B Industry

The HR Admin Executive will support our Human Resources department in various administrative functions. The HR Admin Executive will be responsible for a variety of tasks, including chasing payments for the company and handling accreditation matters. The ideal candidate will have strong organizational skills, a proactive attitude, and a willingness to learn.

Payment Chasing:

• Monitor and follow up on outstanding payments. Maintain accurate records of payment statuses and resolve any discrepancies.
• Prepare and send reminders and invoices.
• Coordinate with the finance department and clinical operations to resolve payment issues.

Accreditation Matters:

• Assist in maintaining and updating accreditations and certifications.
• Prepare documentation and submissions required for accreditation processes.
• Track expiration dates and renewal requirements for certifications.

HR Administrative Support:

• Assist with recruitment processes, including scheduling meetings and processing new hire paperwork.
• Assist in onboarding new employees, preparing HR documentation, and maintaining employee records. Assist in offboarding of leavers.

General Office Administration:

• Provide administrative support to the HR team.
• Organize and maintain filing systems and documentation.
• Handle day-to-day office tasks and assist with office management.
• Any other duties as assigned.

Job Requirements:

· Diploma/Degree in HR related studies preferred

· Diploma/Degree in Business/Accountancy/IT also welcome

· Willing to multi-task and have sense of urgency

· Able to work well as a team and independently

· Proficient with Microsoft Office especially MS Excel

· Good interpersonal and communications skills

· Being a good team player and being able to cooperate effectively with colleagues

Location: Central Area, Orchard

Roles:

• Look after a group of elderly clients assigned

• Ensure clients follow the activities in the daily program

• Lead and participate in group activities with clients

Responsibilities:

• Give utmost care and passion towards clients and staff

• Fully committed to ensure safety in all activities

• Comply to all administrative activities

• Follow all processes, procedures and guidelines

• Give full companionship to clients

• Provide medication reminders

• Follow instructions to assist clients with simple exercises

• Assist clients in showering and toileting

• Prompt in reporting of incidents and deviations to Center Manager

Know-How:

• Experience in handling elderly and senior people

• Patient and having cheerful heart towards people

• Know various languages and dialects to communicate effectively

• Personal care and hygiene, including toileting

• Manual transfer to and fro wheelchair or geriatric chair

• Oral Feeding

• Vital Signs Measurement and Monitoring

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

As a Business Development Executive, you will be responsible for identifying new business opportunities, building and maintaining relationships with potential clients, and working towards achieving sales targets. You will play a key role in expanding our customer base and contributing to the company’s long-term growth.

Key Responsibilities:

• Identify and develop new business opportunities through market research, networking, and cold calling.

• Build strong relationships with prospective clients, understand their needs, and propose suitable solutions.

• Develop and implement sales strategies to achieve business targets and drive revenue growth.

• Monitor market trends, competitor activities, and potential business opportunities to stay ahead of industry developments.

• Prepare and deliver presentations, proposals, and contracts to potential clients.

• Collaborate with internal teams to ensure seamless execution of client projects and maintain a high level of customer satisfaction.

• Provide regular reports on business development activities, sales pipeline, and performance metrics.

• Attend industry events, conferences, and trade shows to represent the company and promote its services.'

Key Skills:

1. Sales and Negotiation

• Strong ability to sell products/services and close deals.

2. Communication

• Excellent verbal and written communication skills to interact with clients.

3. Client Relationship Building

• Ability to build and maintain good relationships with clients.

4. Market Research

• Ability to research markets and identify business opportunities.

5. Problem-Solving

• Strong analytical skills to resolve challenges and find solutions.

6. Time Management

• Ability to manage time well and handle multiple tasks.

7. Teamwork

• Works well with others and collaborates with internal teams.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Review and Process Loan Applications under Hire Purchase, Credit Loans and other loan products which involves meticulously reviewing loan applications, verifying information provided by applicants, and assessing their creditworthiness.
• You'll be responsible for preparing all necessary loan documentation accurately and in compliance with regulatory requirements under hire purchase act and company policies.
• Compliance with legal and regulatory requirements is paramount in the financial industry. You'll need to stay updated on relevant regulations and ensure all loan documentation meets these standards.
• In charge of document filling and data entry to ensure record accuracy in the Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems.
• Require to contact customers, vendors, suppliers and partners for issues pertaining to discrepancies, short fall or overdue payment, collection arrangements by using collecting techniques email, letter, phone call and WhatsApp.
• Responsible for minimizing defaults and bad debts cases for ongoing instalment plan.
• Monitor aging reports to update management in the status of difficult cases for liability or settlement issues.
• Engage close interactions, coordinating with inter-department and external customers to ensure smooth day to day operations.
• Ad-hoc duties assigned by supervisor.

Job Requirements

• Minimum qualification Diploma with 2 years’ experience in Hire Purchase in vehicle loan, other loan products and credit control experience.
• Strong in English, able to write, type and speak fluently.
• Similar experience in the automotive industry and credit/loan experience is an advantage
• Fast in response and able to work in a fast-paced environment
• A flexible, resilient mindset and can-do attitude
• Good interpersonal and communication skills

We are looking for a Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Job Title: HR Executive (ID5063)
Location: Tuas
Working Hours: Mon to Fri 8.30am – 5.15pm
Salary: $3000 to $3600

Job Description:
• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures.
• Support in monthly payroll including attendance checking and overtime processing.
• Source and administer training needs (sourcing, administration & registration).
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation.
• Conduct staff orientation and regular briefing on company policies and procedures.
• Process MOM work passes applications, renewals, and cancellation matters for foreign workers.
• Liaise with vendors on dormitory issues.
• Submission of government-paid claims such as Maternity Leave, Childcare Leave, Paternity Leave and other related claims.
• Handle company insurance matters and claims.
• Plan and organize employee welfare/engagement activities.
• Any ad-hoc activities within HR and Admin functions as assigned by HR Manager, from time to time.

Requirement:
• Diploma or Degree in Human Resource Management / Administration / Business Studies
• Minimum 2 years of relevant experience
• Familiar with MOM regulations and HR practices
• Good communication and interpersonal skills to coordinate between HR and other departments
• Knowledge in Info-Tech system is an added advantage
• Proficient in Microsoft Word and Excel
• Employment Act, HRIS

Description
Attend to customers’ enquiries through phone call, email, social media platforms.
Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
Assist customers with after-sales service issues e.g. Handle sales orders and exchanges/returns by collaborating with other departments, manage customer's complaints and initialise service recovery.
Assist customers' on custom order.
Provide customer service insights to the Ksisters' team e.g. Customer's suggestions/feedback, product restock.
Liaise with our courier partners to ensure smooth delivery.
Liaise with our stockist or partners on product delivery etc.
Support the execution of events (e.g. VIP event, Popup, Flagship Store event etc)
Handle any other ad hoc duties as designated

Requirements
- Job requirementsMinimum of 1 year experience in customer service for an e-commerce business, preferably in beauty.
- Knowledge in maintaining online platforms and social media.
- Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications/advertising campaign.
- Good Microsoft Office applications skills and the ability to learn new applications quickly
- Must be a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
- Proactive personality and self-motivator.
- Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment.
- Willing to work in an open office environment.
- Able to work under pressure and tight deadlines.
- Able to work independently and also be a team player with problem solving skills.
- Singapore Citizenship, Permanent Resident, or WP

Benefits
- Performance Bonus

- Meal Allowance

- Medical Insurance

Reporting to the Head, Business Development and you will work with Business Executives to fulfil the following job responsibilities:

Sales and marketing activities

· Coordinate, implement and support the promotion and marketing (through marketing collaterals) of the Centre’s training courses, programmes, seminars and workshops

· Prepare periodic sales, marketing, financial reports and any other reports as may be required

· Update clients’ records, including computer-based central database, and attend to sales enquiries

· Assist in the planning and preparation of RELC International Conferences, exhibitions, road-shows, meetings, and official functions, including physical arrangements, at the Centre or overseas

Operations and Administration

· Provide general administrative support including attending to correspondences & queries pertaining to courses and monitoring class attendance

· Work with Head for new business proposals for courses, training programmes, seminars and workshops

· Lead the development of proposals and sales collateral based on evaluation of business opportunities

· Work out pricing framework according to market trends and emerging market segments

· Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Key Requirements:

· Degree / Diploma in Business / Marketing or related discipline

· Minimum 3-4 years in a Business Development/Sales/Operations role, preferably in the education & training sector

· Detailed, meticulous and able to multitask

· Sales driven and result oriented

· Customer centric

· Good project management and presentation skills

· Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint

Please indicate your reason of leaving your current/previous organisation, notice period, last drawn and expected salary in your resume.

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

ROLES & RESPONSIBILITIES

• To ensure that product merchandising is in place and aligned with the brand and company standards.
• Conduct regular market analysis to assess product performance and competition.
• Develop and maintain effective working relationships with suppliers and internal stakeholders.
• Coordinate product launches and promotional activities, ensuring timely execution.
• Collaborate with the sales team to identify customer preferences and trends.
• Monitor inventory levels and ensure product availability to meet consumer demands.
• Prepare reports on product performance, sales trends, and merchandising effectiveness.
• Develop and implement strategic plans for all categories
• Establish collaborative retailer/supplier relationships
• Develop, implement and manage an optimum product mix that focuses on customers’ needs and brand imaging
• Develop and implement promotional plans
• Develop and implement a competitive pricing strategy
• Maintain sales activity records and prepare sales report
• Monitor and report sales activities and follow up for management
• Monitor competitors, market conditions and product development
• Any other duties assigned by the management.

• Degree in Marketing, Business, or related field.
• Fresh graduate are welcome
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to work independently under pressure and as part of a team.
• Detail-oriented with strong organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances