Company : Flair illume Pte Ltd

A dynamic team in the professional lighting segment providing consultation, solution and supply to our clients for their living and work spaces. Design appreciation, superior quality and efficient lighting solution has been our unique approach in the industry and have received good recognition from design consultants and owners. We strive to continue bringing quality and latest technology lighting product to embrace the new future ahead.

JOB BRIEF

The Sales Executive is responsible for driving sales for the company’s designed innovative and high-quality luxury lighting products for clients in various industries such as hospitality, retail, residential, and commercial spaces, generating leads, making sales calls, continuously updating sales, meeting sales targets, and maintaining clients’ information.

The primary focus will be identifying potential clients, cultivating strong relationships, understanding their lighting needs, creating excellent sales pitches, meeting new clients, fostering good relationships to maintain future sales, and providing tailored solutions to meet clients’ requirements.

Actively seek out new sales opportunities through cold calling, networking, and social media, preparing appropriate presentations on products and services, and creating frequent reviews and reports with sales and financial data. Participating on behalf of the company in exhibitions or conferences, negotiating/closing deals and handling complaints or objections. Collaborating with team members to achieve better results gathering feedback from clients or prospects and sharing with the sales team.

The Sales Executive reports to the Sales & Marketing Manager.

EXPECTATIONS AND RESPONSIBILITIES

1) Charismatic and skilled person, responsible for approaching potential clients to inform them about our products and services, building and maintaining relationships with new and existing clients to ensure their business in the future.

2) Have excellent interpersonal skills and experience in sales and with sales knowledge to create a compelling sales pitch.

3) Prospect and generate leads through market research, networking, and cold calling to identify potential clients interested in aesthetic lighting solutions.

4) Contact potential and existing clients on the phone, by email, and in person, and understand their lighting requirements, preferences, and budgets.

5) Maintained quality service to enforce company standards, handled client questions, inquiries, and complaints and conducted thorough assessments of client spaces to determine optimal lighting solutions, including product selection, placement, and customisation options.

6) Collaborate closely with the design and technical teams to develop customised lighting proposals and presentations tailored to each client's needs. Present and demonstrate the company’s lighting products and solutions to clients, effectively articulating the features, benefits, and value proposition.

7) Have a proven track record in sales, a deep understanding of lighting technologies and trends, and exceptional communication and negotiation skills.

8) A dynamic and results-oriented candidate specializing in aesthetic lighting solutions and staying updated on industry trends, emerging technologies, and competitor offerings to effectively position the company’s products in the market.

9) Prepare and send quotes and proposals and manage the sales process through the sales order processing system. Prepare accurate sales forecasts, reports, and pipeline updates for regular review and analysis.

10) Deep understanding of lighting technologies, trends, and applications, with the ability to provide technical advice, and create compelling sales pitches and solutions to clients.

11) Build and maintain the client database and meet the monthly sales targets and key performance indicators (KPIs) set by the management.

12) Represent the company at industry events, trade shows, and exhibitions to promote the company’s brand and expand its market presence.

QUALIFICATIONS REQUIRED

1) A degree in marketing, preferably in the lighting industry or related field.

2) Excellent verbal and written communication skills, presentation skills, ability to effectively convey complex information to diverse audiences, good negotiation and problem-solving skills, and ability to gauge client needs.

3) Strong negotiation and closing skills, with a focus on achieving win-win outcomes for the company and the client. Experience working in sales and with a charismatic personality.

4) Work independently with a high degree of accuracy and efficiency, possess a good and positive working attitude, and reach out to potential clients to inform them about our products and services.

5) Hands-on experience in the sales order processing system and completing all paperwork relating to sales.

6) Valid driver's license and clean driving record, and with a minimum of 3 years of sales experience with excellent client service and sales skills.

7) Proficiency in MS Office Professional (Word, Excel, PowerPoint and Outlook).

Responsibilities:-

• General office administration
• Redirect Mail distribution
• Maintain accurate record, files and databases.
• Respond to inquiries, phone calls, and emails in a professional manner
• Ad-hoc administration in other work areas as and when required/necessary

Requirements:-

• 'O' level, NiTEC, Diploma, Business Admin or equivalent
• Fresh graduates will be considered for junior position
• At least 3 years of relevant work experience
• Good oral and written communications in English are essentials
• Independent, multi-tasking, good personality with positive attitude

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise.

Working Location: Kallang, Central Region

Job Description:

• Conduct training for new staff on product knowledge.
• Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives.
• Align, review and improvise on internal quality standards and procedures.
• Conduct training for Team Leaders on transaction monitoring.
• Calibrate transaction monitoring with assessors.
• Supervise transaction monitoring.
• Design and implement quality processes jointly with relevant business units.
• Recommend appropriate training, tools and develop methods to ensure superior level of service delivered by the call centre.
• Perform checks on the efficiency and effectiveness of quality processes.
• Analyse data relating to quality audits, customer feedback and work with relevant business units to improve service quality.
• Perform root cause analysis and recommend changes/enhancement for continuous improvement.
• Align internal service standards with industry benchmarks.
• Increase staff recognition through various national and industry certification programmes and company reward and recognition programme.
• Enhance service excellence by recommending and implementing national and international quality frameworks in the organization.
• Administer Customer Feedback procedures of the company.
• Conduct Internal Quality Audits in compliance with ISO.
• Any other adhoc duties as assigned.

Job Requirements:

• At least 3 years experience in customer service related field or call centre environment.
• Candidate with ACTA/ACLP will be an added advantage.
• Demonstrate clear and effective communication, both written and verbal.
• Experience in quality assurance or similar capacity.

Mission: To learn to manage the branch and the team in order to maximize sales and gain customer loyalty.

PEOPLE MANAGEMENT

· To act as a role model for the management of the team.

· To communicate actively with the team, according to requirements.

· To ensure the development of the team towards a high level of knowledge and performance.

· To detect the potential of each employee and ensure their development.

· To ensure the optimal management of personnel administration duties.

· To lead the team and correctly and actively manage potential conflict.

· To ensure compliance with the regulations and the legislation.

· To be responsible for the health and safety of the team.

BUSINESS MANAGEMENT

· To plan the required measures in order to reach targets.

· To analyze and review management indicators and costs in order to improve them.

· To ensure a good level of customer service in the team.

· To continuously monitor sales and customer service.

· To optimize resources and try to minimize expenses

GYMNASTICS CURRICULUM (PREFERABLY)

· Experienced in Gymnastics Coaching for children (aged 18 months old to 12 years old) and able to lead a class of 10-20 children at one time

· Plan Curriculum for different levels

· Mentor and Guide trainee/ junior coaches

ATTITUDE

· Communicates well and is persuasive.

· Shows initiative and decision-making/problem-solving ability.

· Leads by example and is capable of motivating the team.

· Acts quickly and is multi-disciplinary.

· Is tenacious and can deal with stress.

· Is enthusiastic, friendly, cordial, and polite.

· Ability to listen.

· Prioritisation – optimal use of time.

· Self-motivating and self-critical.

SKILLS

· Leadership qualities – mobilizes and motivates the team.

· Organisation, Management, and Planning.

· Able to analyze and offer solutions.

· Communicative and persuasive.

· Customer and image-oriented.

· Ability to adapt – energy and speed.

The Executive, Admin will provide comprehensive administrative and secretariat support to the Senior VP, Executive VP, and the Aerostructure and Systems department. The role involves managing calendars, coordinating meetings and handling sensitive information. The ideal candidate will be an organized and resourceful individual with good communication skills and the ability to work effectively with diverse stakeholders.

Key Responsibilities

• Manage and coordinate calendar, appointments, and travel arrangements.
• Organize and manage events, meetings, and special projects as required.
• Work with sensitive and confidential information with discretion and maintain confidentiality per compliance with Company’s guidelines and policies.
• Manage office supplies and equipment, ensuring an efficient and well-organized office environment.
• Assist to draft and edit correspondence like letters, emails, reports and presentations etc.
• Coordinate with both internal and external stakeholders.
• Provide administrative and operational support for the department.
• Any other ad-hoc tasks related assigned.

Job Requirement

• Minimum 5 years' related experiences in office administration.
• Possess great interpersonal and communication skills to effectively collaborate with stakeholders of various levels.
• Strong organisational and time management skills.
• Flexibility and adaptability in a fast-paced environment.
• Able to exhibit initiative, demonstrate an ability to work independently.
• Proficient in Microsoft Office suites.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

Job Responsibilities:

• Drafting out MEMO, newsletters, articles and reports in English and Chinese language
• Support Department and Company on operational matters at corporate level
• Manage office equipment and stationery procurement
• Arrangement of flights, visas letters and hotel reservations for overseas travellers
• Coordinate company’s logistics matters for various stakeholders
• Facilitate submission of operations-related reports to Singapore and China HQ
• Manage corporate entertainment and office general operation

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Required skills: MS Office, MS Word
• At least 3 years of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent

Office Administrative Duties

• Process CorpPass applications and terminations
• Administer Sseason parking requests and renewals
• Order and inventory control of stationeries and pantry supplies Manage office and pantry inventories and restock supplies
• Oversee general office cleanliness and festive decoration
• Administer and maintain Ccompany mobile phones administration
• Perform relief duties at reception
• Any other duties as and when assigned

Board Secretariat

• Coordinate Board Members’ Induction and Training Programme
• Organise Board Members’ Retreat
• Provide administrative support, including Preparation,re, compilecompilation, upload and circulation ofe meeting materials
• Minutes taking

Corporate Secretariat

• Circulation and compilation of Annual AGM / EGM documents and Directors’ Resolutions

Qualifications

• Degree in Business Administration or related field, minimum Diploma in Business Administration with at least 2 years’ relevant experience
• A team player, analytical, meticulous, resourceful, with good interpersonal skills
• Experienced in Office Administration at Executive level
• Good written and verbal communication
• IT savvy - Intermediate to advanced proficiency in Microsoft Office especially Power Point, Excel, Word and IT savvy
• Able to multi-task and communicate well with people of all levels

Responsibilities

• Marketing of jewelleries
• Product introduction to customer (B2C) from point-to-point sale
• Point-of-sale (POS) executes the payment for goods or services
• Inventory management in assigned store
• Support Marketing on E-commerce plat forms
• (For Supervisory/ Senior role) - Assist in overseeing & ensuring overall smooth operations of business unit, support leadership to junior sales personnel
• Prior experience in both local and global sales industry knowledge will be advantageous

Requirements

• Applicants with Three years' Fine Jewellery or Gold related experience will be considered for Senior positions
• 1-2-year Executive experience for Executives Appointments
• Fresh graduates from (Universities, Polytechnic or ITE) are welcome to apply
• Tech Savvy
• Fair communication & presentation skills
• Develop strong interpersonal skills, maintain good communication with your customers and build lasting relationships
• Possess initiative, responsibility, and willingness to learn and adapt
• Ability to multi-task and work in an exciting young environment
• Meticulous, lovely attitude and able to make fine-decision during sales engagement

Five-day work week

Career progression and drive to excel

Attractive pay package commissions/incentives, excess hours

Medical, Insurance and leave benefits

Applicants familiar with E-Commerce (those with knowledge will be considered for exposure to Digital Marketing Business Unit)

Full time appointment only

Able to commence work immediately preferred

Interested to expand our interests together, please write to us at [email protected]

Thank you for your interest to join us. We regret to inform only shortlisted candidates will be notified

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Day-to-day IT helpdesk support, hardware setups, etc
• Server Administration and Network/Firewall/VPN maintenance
• Manage and configure POS and ERP system settings
• Support and manage store opening projects across multiple regions
• Liaise with HQ IT for all group initiatives, protocols and systems implementation

Requirements

• Degree/Diploma in Computer Science or related studies with 3 – 5 years or more working experience
• Good experience in Windows, Networking and Firewall administration, maintenance and technical support
• Must have experience working in Retail and/or F&B industry.
• Must have working experience in at least one POS and/or ERP systems
• Experience in configuring and troubleshooting network connectivity issues
• Good communications and problem-solving skill
• Team player and be independent in executing work-related jobs.
• Occasional travelling might be required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Summary:

The Administrative Assistant at Legion Pest Control will assist in maintaining the efficient operation of the office, supporting field technicians, and ensuring that administrative tasks are handled promptly and accurately. This position involves a combination of office-based responsibilities and occasional interaction with clients and field personnel.

Responsibilities:

Client Communication:

• Answer client inquiries and schedule appointments for pest control services.

• Provide excellent customer service by addressing client concerns and ensuring their needs are met.

• Maintain accurate client records and databases.

Scheduling and Dispatch:

• Coordinate and schedule appointments for pest control technicians.

• Dispatch technicians to service locations and provide them with necessary information.

• Monitor technician schedules and ensure timely completion of services.

Office Administration:

• Perform general office tasks such as filing, photocopying, scanning, and data entry.

• Manage office supplies and place orders when necessary.

• Assist in preparing invoices, quotation, and service agreements.

Record Keeping:

• Maintain accurate and organized records of service reports, client information, and invoices.

• Ensure compliance with regulatory and company record-keeping standards.

Billing and Payments:

• Process payments, issue invoices, and follow up on overdue accounts.

• Coordinate with the finance department as needed.

Support for Technicians:

• Assist pest control technicians with administrative needs, such as documenting service details.

• Ensure technicians have the necessary paperwork and materials for service calls.

Health and Safety Compliance:

• Assist in maintaining safety records and ensuring compliance with safety protocols.

• Coordinate safety training for field technicians as required.

Qualifications:

• Previous experience in office administration or customer service is advantageous.

• Basic computer skills, including proficiency in Microsoft Office and data entry.

• Excellent communication skills, both written and verbal.

• Customer-focused with a professional and friendly demeanor.

• Organized and detail-oriented.

• Ability to multitask and prioritize tasks effectively.

• Able to work independently

Working Benefits:

• 5 Day work week

• Medical covered

• Breakfast provided

Working Conditions:

• Typically works in an office environment.

• Need to be independent

• May require occasional communication with field technicians and clients.

• May involve occasional overtime or flexibility in work hours.

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

Island Maids is a well-established maid agency with branch offices conveniently located around Singapore. We are looking for an admin executive who is able to manage the day to day coordinations across our offices. If you are a self motivated team player, we invite you to join us!

Requirements

1. Manage the arrival process of Migrant Domestic Workers
2. Coordinate & support branch offices’ operations on day to day basis
3. Verifying documents and ensuring processes are adhered to
4. Data entry & managing bio data database
5. Applications & Documentation
6. Must be well verse with excel, google forms, and possess basic computing skills

Interested party, kindly email [email protected] to arrange for an interview.

• Attractive remuneration package with AWS and VB
• Hybrid work arrangement

About Our Client

Our client is a leading logistics and shipping company headquartered in Singapore. They are renowned for their comprehensive suite of services. Leveraging advanced technology, our client optimizes its operations for maximum efficiency. With a strong presence in the Southeast Asian market, they cater to diverse customer needs with excellence.

Job Description

• Manage and process charter hire payments accurately and promptly
• Ensure timely invoicing of expenses to owners and sub-charterers
• Conduct monthly financial analysis of owner accounts and recoveries
• Maintain accurate accounting records for all liabilities, expenses, and payments related to owners
• Collaborate with relevant departments to resolve owner disputes
• Monitor and follow up on payments from and to owners and sub-charterers
• Close owner accounts promptly and accurately
• Adhere to internal financial guidelines and deadlines
• Prepare necessary schedules for audits and address audit findings
• Support ad-hoc financial projects as needed

The Successful Applicant

• Diploma in Accounting/Finance, or equivalent with a minimum of 2 years of relevant experience
• Good interpersonal and communication skills
• Self-motivated and able to work in a fast-paced environment

What's on Offer

This is a permanent role with an esteemed company in the logistics and shipping industry.

Contact

Audrey Ang (Lic No:R22111098/ EA no: 18C9065)

Quote job ref

JN-102024-6577467

Phone number

+65 6541 9940

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The Sales Executive will be responsible for managing wholesale accounts and will actively pursue new business opportunities to expand the company’s presence. This role involves achieving sales targets, maintaining strong relationships with distributors and clients, and providing insights into market trends. The ideal candidate is self-driven, analytical, and well-versed in wholesale sales strategies.

Roles and Responsibilities:

Sales Growth & Target Achievement:

• Achieve sales targets by growing and developing existing wholesale accounts, while also driving new business through strategic prospecting.
• Meet or exceed revenue and metric goals within the assigned territory, contributing to overall business growth.
• Review sales performance weekly, identifying opportunities, issues, and actionable strategies to meet or exceed targets.

Wholesale Account Management:

• Serve as the primary contact for wholesale accounts, ensuring smooth communication, support, and issue resolution.
• Oversee stock movement, monitoring product levels daily to optimise stock availability and manage reorder points.
• Develop and implement discount and pricing strategies to remain competitive while maximising profitability.

New Business Development:

• Identify and engage potential new clients to expand distribution channels and open new retail accounts.
• Conduct market research to find new opportunities, analyse competitor offerings, and recommend strategies to penetrate new market segments.

Distributor Management:

• Manage distributor relationships, ensuring they meet primary sales plans aligned with category sales objectives.
• Work closely with distributors on stock movement, ensuring alignment with weekly and monthly targets.
• Monitor distributor credit limits and ensure timely collections of outstanding payments.

Sales and Marketing Strategy:

• Collaborate with the marketing team to design promotional campaigns, seasonal schemes, and bonuses to drive increased sales.
• Analyse market and industry trends, keeping up-to-date with competitors and distribution channel dynamics to adjust sales strategies as needed.

Reporting & Analysis:

• Provide regular insights and reports on industry trends, competitor analysis, and distribution channel performance.
• Analyse customer and distributor feedback to identify gaps and improve product offerings, ensuring customer satisfaction and loyalty.

Qualification:

• 2+ years of experience in working with Wholesale Accounts
• Footwear Category is a Bonus!
• Must be computer literate (Microsoft Office--Word, Excel & PowerPoint).
• Strong accounting management and relationship building skills.
• Expert ability to program territorial support to ensure prompt communication with customers.
• Ability to work out sales deals that will accomplish budgeted margins and correspond to the company’s sales policies.
• Excellent supervisory, evaluation, and reassessment experience.
• Strong competence in working efficiently
• Good English Communication skills required Oral & Written.

Requirements:

• Possess own vehicle.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma, Degree in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

· Book keeping, keeping track and managing of accounts payable and receivables

· Managing and generating billings and invoices in a timely manner

· Monitor and ensure payment within time frame, general book entry and coordinate with accountants in ensuring accurate and on time filing where necessary

· Managing claims and reimbursement

· Ensuring accounting operations are carried out according to internal SOP

· Perform other financial and accounting duties as required

Requirements:

· Diploma/Degree in Accountancy/ACCA or equivalent

· Hands on experience with accounting software

· Hands on, meticulous and organised

· Hard working and a good team player