• Develop equipment sales budgets and plans, activities, processes and resources and campaigns and manage the operational activities of a sales team for an assigned geography, product line, or market segment.
• Negotiate sales with existing and new customers who are of strategic importance to the organization.
• Manage and work closely with dealers in assigned countries to achieve sales growth, market share and margins.
• Prepare sales forecasts and budgets, monitor sales volume, revenues and costs against forecasts to identify problem areas and adapt procedures or reallocate resources to improve the overall performance of the sales team.
• Contribute to the development of sales, customer retention, pricing and distribution strategies for area of responsibility through provision of market intelligence and customer information and by understanding market trends.
• Any other task assigned by the

• Bachelor's degree in Engineering or related field.
• Prior experience in sales, preferably in the maritime industry.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and negotiation skills.
• Ability to build and maintain relationships with customers.
• Self-motivated and target-driven.
• Willingness to travel for customer meetings and industry events.
• Proficient in MS Office.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Responsibilities:

• Prepare full sets of accounts (AP/AR/GL, account reconciliation, FA registration)
• Ensure timely, accurate month-end and year-end closing
• Coordinate and liaise with internal parties to support intercompany activities
• Liaise with auditors, tax agents, and corporate secretarial agents
• Prepare monthly payments by Internet banking or cheque payment
• Monitor cash flow and bank accounts
• Assist in preparing quarterly GST returns, ECI, and Tax computation
• Support forecasting and budgeting exercises as per corporate guidelines

Requirements:

• Account-related qualification with 4 years of experience in Account field (Recognised Degree or Diploma in accountancy/ ACCA).
• Strong written and verbal communication skills
• Strong organizational skills
• Able to work independently
• Proficiency in SAP B1 will be preferred. An internal SAP consultant will provide SAP training

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement internal IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-part vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

Aethir, a leading decentralized cloud infrastructure company in the web3 industry, is looking for an experienced Executive Assistant to support our executive team. As an Executive Assistant at Aethir, you will play a critical role in managing administrative tasks, facilitating communication, and ensuring the smooth operation of our executive office.

In this role, you will be responsible for coordinating meetings, managing calendars, making travel arrangements, organizing and preparing documents, and handling confidential information. The ideal candidate is highly organized, detail-oriented, and proactive, with excellent communication and interpersonal skills.

Responsibilities

• Manage executive calendars, scheduling meetings, and coordinating appointments.
• Make travel arrangements and coordinate logistics for executive team members.
• Prepare and organize documents, reports, and presentations for meetings.
• Handle sensitive and confidential information with discretion.
• Act as a point of contact and provide assistance to internal and external stakeholders.
• Manage and prioritize incoming emails and correspondence.
• Assist with event planning and coordination.
• Perform general administrative tasks to support the executive team.

• Minimum of 2 years of experience as an Executive Assistant or similar role.
• Previous experience supporting C-level executives
• Proven ability to handle sensitive and confidential information with integrity.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and calendar management tools.
• Ability to work independently and in a team environment.
• High attention to detail and accuracy.
• Experience in the web3 or technology industry is a plus.
• Willingness to travel as required

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup
• Employee token options

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Handle loan documentations related to Hire Purchase, Credit Loans and other loan products
• Regulate the form and contents of hire‑purchase agreements and the rights in accordance to Hire Purchase Act
• Process loan applications and verify data entry to ensure proper documents submission are correct and in place
• In charge of data entry and document filing
• Responsible for all the data record accuracy in the Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Liaising with vendors, suppliers & partners for issues pertaining to discrepancies, short payment or collection arrangements
• Assist with sales admin processes
• Engage close interactions, coordinating with inter-department and external customers to ensure smooth day to day operations

Job Requirements

• Minimum qualification Diploma with 2 years experience in Hire Purchase in vehicle, Credit Loan or other loan products
• Strong in English, able to write, type and speak fluently
• Similar experience in the automotive industry and credit/loan experience is an advantage
• Fast in response and able to work in a fast-paced environment
• A flexible, resilient mindset and can do attitude
• Good interpersonal and communication skills

We are seeking a dedicated and detail-oriented Sales Support professional to join our Company. The ideal candidate will possess excellent organizational and communication skills, be proactive, and thrive in a fast-paced environment.

Respond promptly to customer inquiries via phone, email, or chat.

Assist in the preparation and submission of sales proposals and contracts.

Efficiently process sales orders, ensuring accuracy and timely billing.

Coordinate with internal departments to fulfill customer orders.

Education and Experience

High school diploma; Bachelor’s degree in Business Administration or related field is a plus.

Previous experience in sales support or customer service roles.

Job Title: Catering Sales Executive (ID7047)
Location: Jurong East
Working Hours: 5days work week, 9am-6pm
Basic Salary: $3000-$4000
Gross Salary: $4000-$5000 (KPI Target basis)


Job Description
• Respond to telephone/online catering sales enquiries.
• Build and maintain good client relationship and rapport.
• Solicit new corporate clients through cold calling and sales visit.
• Assist clients in professional event planning, packaging, and menu selection.
• Keep abreast of trends and developments in catering industry.
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions.

Requirement:
• Possess O Level / Diploma / Degree in Business, Marketing
• Min 2-5 years of relevant experience in F & B industry.
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients.
• Self-discipline, proactive and have strong sense of urgency.
• Must be self-driven, dynamic, meticulous, creative and sales oriented.
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Interior design and renovation company is hiring Sales Designer.

Responsibilities:

· Handle sales enquiries

· Provide quotation based on customer requirement and design

· Site supervision and project coordination

· Schedule work flow to meet project datelines

· Work closely with subcontractor and supplier to ensure project work smoothly and safely

Requirements:

· Proficient in English and mandarin (to liaise with Mandarin & English speaking customers)

· Responsibilities and good work attitude

Salary:

· Depends on experience ($2,000 to $3,900)

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

The Programme Executive (CREST) is a support role who provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation. He/ She organizes the logistics &/or resources to ensure the smooth running of CREST services. He/ She may also be involved in coordinating outreach events and activities.

Roles & Responsibilities:

• Outreach to community in providing administrative or logistical support to the team in running client-related support and other CREST activities
• Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
• Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (AMT / EBAS / etc).
• Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
• Provide basic emotional support to all clients or caregivers of persons with dementia/metal health or at risk of dementia/mental health issues.
• Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
• Coordinate care support to client where necessary.
• In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the CREST programme.
• Store and maintain data and documents, in accordance to the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
• Plan, develop, and conduct home-based or centre-based cognitive stimulation engagement activities for CREST client and their caregiver.

Candidate Requirements

• Possess a diploma certification or relevant social service certification.
• Non-Diploma holder with social service experience will be considered.
• Good communication and interpersonal skills.
• Passionate to work in the mental health sector and community service sector.
• Outgoing and sociable personality with keen interest to work with people on one-to-one basis or centre-based group activity.
• A well-organised, meticulous team player who can also work independently.

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Marine Division Manager, you will be responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.

You will also be responsible for leading, developing, and executing high-performing sales in line with the Alfa Laval culture. Inspire, support, and lead the local and regional sales team in charge of capital sales.

To be able to do value based selling in depth technical knowledge of applications and marine environment will be essential.

Key tasks:

• Define the business strategy and plan for assigned areas of responsibility according to division strategy, actions, and targets.
• Develop the business by driving relevant sales and business development activities to get customer loyalty and satisfaction using market analysis, pricing strategies, visits, and Seminars.
• Forecast sales figures and monitor progress against objectives and financial targets to identify problem areas to improve performance.
• Work proactively with structured sales and business development strategies to optimize the sales efficiency of the team.
• Lead the sales team, setting the direction and ensuring that they are performing according to the plan and the sales processes, with a special focus on lead to opportunity and opportunity to quote sub-processes.
• Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies.
• Take direct sales responsibility for assigned regions such as Indonesia, Malaysia, Thailand and the Philippines.

What you know?

• Bachelor’s degree from a recognized university in Mechanical or Marine Engineering or related.
• Minimum 5 years of experience in developing & managing marine new shipbuilding sales and at least 5 years of experience in technical sales of products & services in Marine industry.
• Well-versed with the development and execution of sales strategies and has also demonstrated a proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using offline and online channels to grow sales. 
• Proactive, service-minded, strong in customer care, and can take quick actions.
• Self-motivated team player with a strong customer focus. You should have the courage to take new initiatives and drive the implementation.
• Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, freshwater generators, boilers, and/or inert gas systems is preferred.

What is in it for you?

• You get access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.
• You work in a company that values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.

Job Title: Sales Support ( Freight forwarding ) (ID4441)
Location: : Paya Lebah
Working Hours: Monday to Friday 8.30am-5.30pm, Sat 8.30am-12.30pm
Salary: $2500-$3000


Job Description
• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Other ad-hoc duties as required

Requirements
• 2 to 3 years’ experience in Freight Forwarding industry.
• A team player and self-motivated individual
• Basic knowlegde of Incoterms / Freight operations

Job Description for Customer Relation Executive:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relation Executive. The ideal candidate will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and addressing any inquiries or concerns they may have.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies to assist customers effectively.
• Resolve customer issues and concerns in a timely and efficient manner.
• Collaborate with other departments to ensure customer needs are met and issues are resolved.
• Maintain accurate and detailed records of customer interactions and transactions.
• Follow up with customers to ensure their concerns are resolved to their satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.
• Identify and escalate complex issues to the appropriate department for resolution.
• Assist in developing and maintaining customer support procedures and documentation.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Proven experience in a customer support role.
• Excellent communication and interpersonal skills.
• Ability to handle challenging customer situations with patience and empathy.
• Strong problem-solving skills and attention to detail.
• Familiarity with customer support software and systems.
• Ability to multitask and prioritise in a fast-paced environment.
• Positive attitude and willingness to learn and adapt.

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

Reporting to the Principal Manager, Innovation Support Services, this position is to support the administration and management of grants and financial and administrative matters of the Innovation Centre.

Key activities related to these responsibilities include:

1. Manage efficiently and effectively the management and disbursement of grants offered through IC’s programmes. This includes but is not limited to duties involving verifying and reviewing budget proposals, processing budget variation requests, verifying fund disbursement requests, and processing fund disbursements.
2. Ensure proper record keeping and compliance with all grant governance, finance, and auditing requirements.
3. Administer and manage contracts.
4. Support the centre in matters relating to finance and administration (e.g., division’s budget preparation and tracking of budget expenses and utilization, division’s procurement, etc.). This includes financial analysis, preparation and consolidation of documents for management reporting.
5. Participate in the planning and/or organising of IC’s events and activities, when required.
6. Support the maintenance of the IC’s microsite.
7. Any other duties, including cross divisional projects or events, that may be assigned by the management from time to time to meet the needs of the organisation and changing environment

Job Requirements

• Minimum diploma in finance and budget management.
• At least three years of working experience, preferably in finance, administration and operations.
• Demonstrated ability in meeting deadlines and dealing with financial figures.
• Possess good problem-solving and critical thinking skills.
• Ability to work independently and as a member of a team.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Job Description

The successful candidate will provide research and administrative support for the various studies within the Office of the Provost (PVO).

The candidate should possess strong communication and interpersonal skills, as he/she will work closely with academics, students, and other administrative executives. The candidate’s proficiency in multitasking and attention to detail will enable him/her to efficiently manage diverse program administrative tasks and projects within specified timelines.

The candidate will report to the director, engaging in a diverse range of responsibilities including, but not limited to:

• Provide research and administrative support for the studies.
• Prepare and collate data, documents, updates on research milestone, results and reports related to the studies.
• Participate in the studies e.g., data collation, attending and facilitating student focus groups etc.

Job Requirements

• Degree in any discipline
• 1 to 2 years of relevant working experience
• Able to work independently
• Team player and possess good communications and interpersonal skills
• Proficient in Microsoft Office applications
• Experience in the use of data analysis software is an added advantage

Job Description

Objectives:

The Sales Coordinator will be part of a business that is a market leader in the bearings industry. Reporting to the International Sales Department, you will be responsible for e-invoicing and all other activities to support sales generation within the respective Sales Business Unit.

Duties & Responsibilities:

• Support the sales function by managing a portfolio of existing and potential customers, processing and completing orders and delivery arrangements; and/or service recovery matters when necessary.
• Monitor and organize inventory while effectively tracking new services and products for sale.
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone.
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly.
• Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
• Monitor, and upload tax invoices/credit/delivery notes and track the completeness of the tax invoices via the ERP system to the respective customers’ e-invoicing portals.
• Perform customer verification and set up new accounts.
• Administrative tasks on an ad hoc basis.

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 2 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• Proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude
• Customer-oriented and able to multi-task
• A team player who's able to work independently and with minimum supervision