Job Description:

The Cluster Customer Relations scope includes the end-to-end internal and external customer support to ensure complete, accurate and timely documentations in accordance with Company’s policy and related Regulatory Compliance. The duties and responsibilities include but not limited to the following:

A. Job Role

1. GIRO

• Ensure all children are sign up for GIRO
• Keep copy of all the GIRO forms to track whose GIRO is successful and rejected
• To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)

2. Arrears & Bad Debts

• To obtain updates from AFD on status of GIRO runs twice monthly
• To follow up with parents whose GIRO deduction is unsuccessful twice monthly
• To inform Principal of the arrears to be collected from Parents by NETS at the centres (Oversight)
• To escalate bad debts to respective Cluster Operations Director and assist in recovery actions

3. Reporting and Documentation

• To provide updates of their centres for management when required on Arrears report.

4. Audits Support

• To support the Principal for audits by internal and external auditors

5. Others

• To support respective Cluster Operations Directors in any other operational duties and special
• projects, if required
• Undertake any other Adhoc duties or projects as assigned by Supervisor.

B. Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimal 3 years of working experience in the related field is required for this position.
• Aptitude for reviewing data, strong analytical skills and meticulous
• Team Player
• Collaborate and support different units / stakeholders
• Able to adapt to fast pace
• Proficient in Microsoft applications such as Word, Excel and PowerPoint

Job Responsibilities:

• General Responsibilities
• Ensure that all services offered through the centres meet or exceed internal and quality assurance guidelines.
• Conduct audits on regulatory compliances, internal processes, procedures and potential high-risk non-compliances areas as per Regulatory Standards.
• Involved in initiatives to implement quality measures to raise the standard of early childhood care and education in child care centres.
• Ensure centres’ adherence and conformity to corporate identity and guidelines.
• Ensure the team provide a safe and nurturing environment for children that encourage their social, emotional, physical and intellectual development.
• To escalate issues and concerns to management in a timely manner.

2.Licensing and SPARK certification

• Familiar with ECDC Act
• Familiar with SPARK QRS-U.
• Ensure that the centres adhere and compliance to the regulatory standards.
• Develop action plan to meet Licensing & SPARKS criteria

3.Policies and Procedures

• To oversee, track and monitor centre’s corrective action responses, ensuring that centre’s principals, supervisors and staffs follow through all corrective action plans and review the effectiveness of such responses.
• Motivate the team to achieve operational effectiveness, ensuring ongoing organisational capabilities without compromising quality standards.

Requirements:

• Diploma in Early Childhood Care & Education (ECCE) or related discipline.
• At least 3 Year(s) of working experience in the related field is required for this position
• Knowledge of quality/compliance management as well as regulations and standards in Early Childhood
• Experience with quality improvement systems
• Aptitude for reviewing data, strong analytical skills and meticulous
• Proficient in Microsoft applications such as Word, Excel and PowerPoint
• Preferably Junior Executive specialized in Quality Control/Assurance or equivalent.

HR Executive (ERP System)

Working days & hour: 5 days, Mon- Thur (9am-5pm), Fri (8am-4:30pm)

Location: Gul Drive (west area)

Salary: $3300 - $4000

Key Responsibilities:

• Assist the Head of Human Resource in all daily tasks and matters in the Human Resource Department.

• Manage full spectrum of HR functions, including recruitment and orientation, training, payroll and IR8A submission, work pass and Man Year Entitlement application, dormitory arrangement, incident reporting, medical, insurance and work injury claims, employee profiles and leave management, overseas deployment, promotions and resignations.

• Coordinate with Operations Department in project executions, including fulfilling manpower requirements, site registrations, inductions, swab test registration.

• Implement HR-related programmes and policies, apply for HR-related certifications and grants, establish internships and industrial attachments with educational institutions, participate in recruitment fairs and organise Company events.

• Perform asset, inventory and financial reconciliation with Accounts Department and generate monthly reports for Management.

• Use HR and payroll software as well as Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the systems.

• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards.

• Maintain historical records for annual accounting and ISO audits.

• Undertake additional tasks and responsibilities when required or as instructed.

• Experience with MOM EPOL/WPOL, HR and/or payroll software.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Report directly to the Assistant Office Manager as part of the administrative team.
• Oversee daily administrative tasks to ensure the efficient operation of the office.
• Manage and process payments for administrative invoices and track property management expenses.
• Serve as the point of contact for tenants and contractors for facility and property management matters.
• Maintain and update records of maintenance contracts.
• Assist in planning and organizing company activities, team-building events, and corporate functions.
• Handle the procurement of office and pantry supplies.
• Source, review, and manage company transportation leasing agreements.
• Administer corporate mobile phone plans and billings.
• Arrange utilities and internet/cable services for management as needed.
• Assist with travel arrangements for corporate staff.
• Provide support when the Receptionist is unavailable.
• Participate in all property-related projects.
• Take minutes during key meetings as required.
• Perform additional tasks assigned by the Office Manager.

Job Requirements:

• Diploma in Business Administration or relevant experience.
• At least 1-2 years of related experience.
• Strong communication and writing skills for engaging with stakeholders and external parties.
• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Highly organized with great attention to detail.

Job Responsibilities

· Liaise with government agencies; HDB, SCDF for inspections at centres and keep records of correspondences and inspections

· Ensure conformance of premises to HDB, SCDF, MOM and tenancy requirements and regulations

· Coordinate M&E facilities installations, maintenance and repairs by vendors/contractors

· Coordinate new premise takeover, renovation and shifting works

· Coordinate any other works by relevant parties/contractors/vendors

· Assist in procurement of TVs and coordinate deliveries and installations

· Enforcement of various regulations/guidelines by MOM, MTI, MOE, PDPC at operations level

Requirements

· Qualification: Minimum Diploma in Facilities Management or related qualifications

· Minimum 2 years relevant experience preffered

. Candidate without the minimum qualification but with more than 5 years relevant experience may apply

· Independent, ability to handle multiple tasks, Microsoft Office Skills

· Interpersonal skills, hands-on approach, strong willingness to learn

Only shortlisted applications will be notified

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.

We are looking for a passionate and energetic individual to partner with the Heads of Department in growing & expanding our services.

Key Responsibilities

• Assist in the full spectrum of HR functions
• Performance Management
• Employee engagement
• HRMS management
• Participate in other HR programs

Job Requirements

• Degree in Human Resources or General Degree
• At least 3-5 years of HR experience
• Excellent communication skills (written, oral, and presentation)
• Strong knowledge of MS Office and general HRIS
• Passion to work in a social service agency.
• A good team player
• Ability to work with staff at all levels.
• Experience in the Early Childhood sector will be an added advantage.

• Government-linked Consultancy
• Fantastic career prospects

Responsibilities:

• Attend to work request and fault calls during office and after office hours
• To manage contractors for minor and major works
• To attend site meetings for maintenance and repair works
• To conduct building inspections, monitor and track utilities for building consumption
• To prepare cost estimates and work proposals c/w technical feasibility reports
• To manage and coordinate all maintenance & repair works (M&E and C&S)
• To update all M&E inventory listings and submit work schedules including Soft Services
• To track, monitor and update maintenance schedule for all M&E systems including Building works and soft services

Requirements:

• Diploma/Degree in Facilities Management, Civil, Mechanical, Electrical, or related fields Institute.
• At least 5 years relevant experience
• CFME Accreditation
• Proficient in Microsoft Office (Excel, Word, Powerpoint)
• Good computer literacy/knowledge

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

• 6 Days/ Week
• Location: Islandwide
• Holland Village

Assistant Supervisor required to manage the day-to-day F&B operations, include supervising & preparing meals according to a prescribed system, preparing ingredients, adhering to the in-store menu, serving guidelines, and following food health and safety procedures.

Key responsibility included but not limited to:

• Operate Cashier machine

• To serve customers and take order.

• Keep track of stock and replenish when stocks are low.

• Ordering of food ingredients.

• Cleaning of stalls and upkeep hygiene

• Required to work on weekends and public holiday.

• Manage staff & scheduling once a month or fortnightly

• Organize preparation work to be completed within the day

• Churn out sales report accordingly to POS data

• Ensure food safety & work safety guidelines

• Able to multitask, prioritize & manage time efficiently

• Physically fit to lead & manage team members

• Able to work independently during preparation hours

• Ensure the food quality standard for dine-in, delivery and take-away (or Pick-up) are consistent and of the highest serving quality.

• Take food orders from customers accurately and with a positive attitude

• Key in customer’s orders into POS

• Engage with customers in a friendly manner

• Good knowledge of the menu, with the ability to make suggestions

• Ensure customer receives their meals and take action to correct any issues

• Rotate with assigned colleagues on cashiering and service

• Collect payments from customer

• Deposit cash into Company’s assigned bank account on alternate days/weekly depending on company policy

Responsibilities:

- To attend to customers’ inquiries/complaints through phone/email

- To handle all customers’ feedback/requests/complaints effectively & escalate report to superior accordingly

- To maintain proper and traceable documentation with proper filing index

- To prepare and follow up on DO, PO, Quotations and project progressive claims and its certification.

- To follow up and process Service Report

- Provide general administrative and clerical support

- Accounting knowledge such as AP/AR

- To generate reports for Finance Department

- To take up other ad-hoc/additional duties as required to meet department needs

Requirements:

· Minimum ‘O’ level/Diploma Qualifications

· Willing to work in a SME environment

· Able to work independently with little supervision, meticulous, multi-tasking, hardworking, possess full initiative & commitment in daily role and flexibility in problem solving

· Proficient in computer software such as MS Office and CRM

· Salary will be compensated based on relevant experience

· Able to start within short notice or immediate will be an advantage

· Bilingual in English & Mandarin, good written English & Chinese Preferred.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Summary

We are looking for an E-commerce Executive to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platform to drive sales, enhance user experience, and maximize conversion rates.

Job Description

Website Management:

· Oversee the day-to-day operations of the company's e-commerce website(s).

· Ensure the website is user-friendly, visually appealing, and optimized for search engines (SEO).

· Regularly update product listings, images, and descriptions to accurately reflect inventory and promotions.

· Monitor website performance metrics such as traffic, conversion rates, and bounce rates, and implement strategies to improve them.

Marketing:

· Develop and implement digital marketing campaigns to drive traffic and sales through various channels such as email marketing, social media, and search engine marketing (SEM).

· Collaborate with the marketing team to create compelling content, promotions, and advertisements tailored to the online audience.

Analytics and Reporting:

· Generate regular reports on e-commerce performance metrics such as sales, conversion rates, and customer behaviour.

· Analyse data trends and identify opportunities for improvement or growth in online sales.

· Present findings and recommendations to management to support strategic decision-making.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,900 - $3,300 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirement

· Familiar with SEO

· 1-2years marketing /E-commerce background experience will be an advantage.

· Candidates with no prior experience but familiar with online shopping on ecommerce marketplaces may also apply.

· Min Diploma and Degree in Marketing / E-commerce or related fields for foreigners’ applicants only due to insufficient quota.

· Singaporean / Singapore PR / LTVP are also welcome!

Job Description

• Investigate and review marine claims and insurance policies.
• Draft reports on policy liabilities with recommendations.
• Maintain and bulid strong relationship with clients.
• Manage claims recoveries with third parties.
• Prepare and process policy documents, applications, and all related paperwork.
• Any ad-hoc adminstrative duties

Requirements

• Minimum Diploma or equivalent
• Prior experience in cargo claims will be an advantage.
• Proficiency in Microsoft Office suite and other office management software
• Excellent communication skills, both written and verbal, with a strong customer service orientation

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to MD
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly.
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to MD
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Job Summary

We are seeking a motivated and customer-focused Retail Sale Executive to join our dynamic team.

The ideal candidate will have a passion for technology and sales, along with excellent communication skills.

Job Descriptions

Product Knowledge:

• Educate customers on the benefits of different products and help them make informed purchasing decisions.
• Stay updated on industry trends, new product launches, and competitor offerings.

Customer Service:

• Provide good services for customer in finding products.
• Listen to customer inquiries and concerns and provide knowledgeable responses.
• Offer product demonstrations and explain features, benefits, and pricing.

Merchandising and Stock Management:

• Ensure products are displayed attractively and shelves are well-stocked.
• Monitor inventory levels and communicate any restocking needs to management.
• Assist with inventory management tasks such as stock replenishment, stocktaking, and product ordering.

Team Collaboration:

• Work collaboratively with colleagues to achieve sales targets and maintain store standards.
• Participate in team meetings and training sessions to enhance product knowledge and sales skills.

Working schedule & Salary package

• 6 days working per week (11.00am – 9.00pm), 1 day off per week.
• You can choose your off day on special occasions.
• $2,600 - $2,800 SGD (During probation period)
• $2,900 - $3,300 SGD (After probation period)
• No sale KPI needed!!

What we offer

• Up to 35days Annual Leave
• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Short period promotion!
• Career progression
• Job training

Requirements

• 1-2years retail sales background experience will be an advantage.
• Candidate with no relevant experience also welcome as trainee.
• Min Diploma and Degree in any field for foreigners’ applicants only due to insufficient quota.
• Singaporean / Singapore PR / LTVP are also welcome!

Job Description & Requirements

- Planning & Coordination of daily / weekly transport related activities

- Assist Manager in Staff duty roster.

- Positive attitude when dealing with issues and posses nimble and flexible thinking when solving problems.

- Good communications with staffs and delegate work promptly.

- Generate reports timely and clearly

- Assume additional responsibilities as needed

- Knowledge of Microsoft Office

The Role of Accounts Executive administrator in Alaska Pte Ltd primarily involves in providing support to the sales team, especially following up on dealer requests ensuring smooth operations.

• Dealers Correspondence – Act as a point of contact between the company and dealers, responding to dealers inquiries, request, and concerns promptly and professionally.
• Process, manager and invoice dealers orders, ensuring accuracy. Verify the order details, stock availability, pricing and payment terms.
• Assist the sales team by providing them with the necessary information, documents and materials to facilitate their sales effort.
• Respond and be on standby to monitor available service slots for incoming calls, and promptly responding to inquiries from the sales team about scheduling arrangements or dates.
• Responsible for providing a respond to dealers calls with regards to the status of scheduled servicing slots
• Responsible for providing accurate information on Usage of Remote, missing of accessories in Screw Pack. – Arrange and response promptly to dealer and update the sales team status
• Assist to issue Warnings to dealers during violation, for example, price control policies
• Generate sales report on Highlight Dealers and update sales person on dealers that are out of KIV and are prepared for reorder status to keep sales team on track
• Issuing payment reminders to dealers
• Update parts by model to generate sell thru parts report when required.
• Update dealers on new models and policies like warranty extensions, PWP
• Any other administrative tasks that directly or indirectly contributes to the sales team morale and performance.

In simpler terms, the feedback from the sales team should convey that they perceive the office as a reliable source of support, especially when it comes to updates on servicing, whether it's completed or pending, and that they can concentrate on creating new sales opportunities without being burdened by administrative tasks.

Job Description

• Industry/ Organization Type: Logistics & Warehousing
• Position Title: Sales Manager
• Working Location: Tuas
• Working Hours: 5 days, Mon-Fri, 8.30 am – 5.30 pm
• Salary Package: Basic up to $6,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Achieve growth and meet sales targets by effectively managing the sales team.
• Design and implement a strategic business plan to expand the company's customer base and ensure a strong market presence.
• Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.
• Recruit, set objectives, coach, and monitor the performance of sales representatives.
• Develop the sales team through motivation, counseling, and continuous education on service knowledge.
• Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.
• Present realistic budgets and forecasts to the management team.
• Identify emerging markets and market shifts while staying fully aware of new products and competition status.

APPLY NOW!!!

• Minimum Diploma/Degree in a relevant field.
• Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager in the transportation, logistics, or warehousing industry.
• Competent in planning and implementing sales strategies.
• Demonstrated negotiation skills and the ability to close business wins.
• Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data.
• Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives.
• Effective leadership, management, and motivation of a sales team.
• Must possess own vehicle.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is the principal of the renown Premium Car brand; they are urgently seeking profiles from Luxury Retail, Luxury Hospitality, Premium automobile, Airlines industry etc:

Sales Consultant / Manager

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer a tailored needs assessments with personalized and emotional engagement through product/service presentation
• Deliver embracing customer consultation with the Audi tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all the Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service with a Valid Class 3 Licence
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Prior leadership experience preferred
• Goals oriented and flexible to change
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)

Atracttive Remuneration package includes basic salary up to $4000 + incentives up to $500K per month

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Overview

We are looking for professionals to help guide customers through transformative changes as we integrate generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. As a leader in this evolution, Microsoft supports organizations in adapting their operations to succeed in this new AI-driven landscape. By integrating AI, physical Windows devices and Cloud PCs provide greater flexibility and efficiency, facilitating a seamless transition between on-premise and remote work environments. Our aim is to help organizations streamline workflows, foster innovation, and enhance security while delivering a consistent Windows experience across various devices.

We are seeking experienced and credible Modern Work Sales Specialists to join our teams across multiple business groups, serving enterprise, regulated, and partner services organizations. In the Modern Work (MW) Specialists team, we value individuals who can identify and win strategic opportunities by delivering Modern Work thought leadership and driving meaningful customer outcomes. As a Modern Work Sales Specialist, you will engage in consultative dialogues with customers, collaborating on planning, orchestration, and execution of initiatives such as Frontline Worker, Employee Experience, Teams Rooms and Phone, Next Generation Windows Experiences, and Copilot opportunities. You will work closely with internal stakeholders and partners to cross-sell and up-sell solutions, driving customer value and transformation.

This role offers significant growth potential, allowing you to develop solution sales and collaboration skills while deepening your expertise in modern worker solutions.

At Microsoft, our mission is to empower every person and organization on the planet to achieve more. We foster a culture of innovation, collaboration, and growth mindset, building on our core values of respect, integrity, and accountability to create an inclusive environment where everyone can thrive.

Responsibilities

As a Modern Work Sales Specialist, you will serve as a solution sales leader within our enterprise sales organization, working with key customers to drive successful outcomes. You will collaborate with a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

• Sales Execution: You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions that proactively build a stakeholder network to accelerate and close Modern Work opportunities.
• Business Value Selling: You will foster and expand Microsoft’s relationship with Customer Business Decision Makers. Hunt new Modern Work opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of Modern Work solutions.
• Scaling and Collaboration: You will collaborate with a network of internal partners on the planning, orchestration and execution of Modern Work opportunities to cross-sell and up-sell.
• Technical Expertise: You will initiate Modern Work Business and Information Technology Decision Makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal.
• Sales Excellence: You will collaborate with partners and resources to plan for accounts, do compete plans and business analysis to pursue high-potential customers and manage Modern Work solutions across the territory.

The Modern Work Specialist role is divided into three categories:

• Modern Work: Copilot, Remote Work, Security & Compliance, Teamwork, Insights, and Phone System to architect a solution by leveraging the Modern Work of Microsoft 365.
• Employee Experience: Microsoft Viva, an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work.
• Surface and Accessibility: Surface device and accessories portfolio supported by Cloud PC.
• Embody our culture and values

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experience OR 7+ years technology-related sales or account management experience.

Additional or preferred qualifications

• 6+ years solution or services sales experience. Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience OR 9+ years technology-related sales or account management experience.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

This position, based in Singapore, is within our high-performing Direct Sales function, which comprises of both inbound and outbound sales verticals.

Reporting to the SDR Manager (SEA), you will be a key member of the Direct Sales team, partnering closely with Sales, Revenue Technology, Commercial Operations and other members of the business to generate opportunities for the Account Executive team. As an Outbound SDR, where you'll thrive in a fast-paced, phone-centric environment. Your stamina and enthusiasm will drive success as you engage in high-volume call activities throughout the day. Collaborating closely with our SDR team, you'll strategize and execute sales tactics to propel the achievement of our organizational objectives and key results (OKRs). If you're passionate about sales and eager to make an impact, this role is perfect for you!

To be successful in this role, the ideal candidate should be comfortable working in a fast-paced environment and have the ability to quickly pivot in response to changes in the business and market. This role demands a high degree of adaptability, requiring you to juggle multiple tasks with finesse while upholding meticulous attention to detail. Those who thrive in an environment characterized by constant evolution and change will truly shine in this position.

Want to know more about this role and working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As a Sales Development Representative (Outbound), you'll be responsible for:

• Source new sales opportunities through outbound lead prospecting, cold calls and emails.
• Understand customer needs and requirements through discovery calls
• Route qualified opportunities to the appropriate Account Executives for further development and closure
• Research accounts, identify key players and generate interest for Employment Hero’s Products
• Maintain and expand your database of prospects within your assigned group
• Assist with performing effective online demos to prospects when required
• Contribute to ad hoc sales projects aimed at supplementing existing pipelines and driving overall sales growth.
  

What you will bring

• Proven high volume inside sales experience (B2B).
• At least 2 years of experience in Outbound prospecting in Sales
• Track record of over-achieving on targets.
• Strong phone presence and demonstrated resilience to be on the phone all day.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise and manage time effectively
• Openness to learning new skills, proactively seeking opportunities for growth, and contributing innovative ideas to enhance team performance.
• A team player, you thrive in collaborative environments, leveraging collective strengths to achieve common goals

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.