Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Marketing Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Marketing Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Credit Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Credit Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

COMPANY DESCRIPTION

RESPONSIBILITIES

Degree in Accountancy or its equivalent

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Controller, you are responsible for requisition of all inventories (subjected to the approval of the Minibar Assistant Manager), as well as the maintenance of par stock levels. You will also be responsible for ensuring the accuracy of postings as well as overseeing the tracking of expiring items.

Job Responsibilities

• Requisite stocks
• Ensure PAR stock levels are maintained
• Responsible for ensuring accurate postings on Opera based on replenishment / consumption report
• Responsible for investigating disputes raised by guest / operational departments
• Responsible for reviewing expiry tracking list daily, and to communicate expiry and ensure sufficient inventory for replacement.
• Responsible for monthly submission of “cost absorption form”
• Maintain daily stock count (opening/closing) list
• Plan for or coordinate equipment maintenance and routine office cleaning
• Supervises the work of the Minibar GSAs, ensuring that all items that are delivered are properly stored and accurately tracked.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes; Diploma in any field is an advantage
• Possess food hygiene and safety certification

Experience

• Minimum 1 year in a guest service / food and beverage management role, preferably in a hospitality organization

Competencies

• Possess the ability to read and write in English
• Proficient in basic Microsoft applications
• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

• Position :TempORARY Credit Control Officer
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): $13 per hour
• Duration : 4-6 MONTH CONTRACT
• Industry : Power Generation

Main Responsibilities:

• Handle incoming queries from general customers
• Liaise with customer on payment related matters
• Update payment to system
• Generates and check Financial reports
• Any ad-hoc duties assigned by executives

Requirements:

• Local diploma in Accounting/ Finance/ Business & above
• FULL TRAINING PROVIDED
• Proficient in Microsoft Excel, Word
• Knowledge of SAP would be advantageous

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Job Description

· Control and manage incoming and outgoing documents

· Responsible for full inventory of documentation & its easy retrieval

· Review and maintain the accuracy of records, updating where necessary to ensure they are up to date.

· Communication with relevant persons who need to submit documents

· Coordinate with project team to ensure compliance of all documentation

Skills / Qualifications

· Candidate must possess at least a Nitec in Business Studies / Engineering preferred

· At least 1 year of relevant experience in a construction company.

· Detail-oriented and organised

· Highly motivated, well organized, resourceful and proactive

· Possess good interpersonal skills with sound written and oral communication skills

Your field of responsibility

Join us as Junior Equity Sales to provide advisory and execution on Equities and Structured Products to Direct-Access-Clients (DACs), including UHNW, Global Family Office, Financial Intermediaries. You will be working with a team of sales advisors to provide timely tactical trading ideas via macro, fundamental, and technical analysis, on the back of our Research and House View. You will develop and maintain strong client relationships, understand their needs including goals/ objectives and risk tolerance. You will also have to identify sales opportunities, coordinate efforts, monitor progress, drive for efficiency, and adhere to guidelines & policies.

Your future colleagues

Join a team of highly motivated sales advisors to provide timely and actionable trading ideas to clients. This is an excellent platform for personal and professional development with highly committed and collaborative team in an international and fast-paced environment.

The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience

We are looking for a self-motivated individual who is passionate about investment solutions, together with strong communication and relationship building skills.

• At least 2 years of working experiences in equities and/or structured products. Experience in Fixed-Income or other asset classes is a plus.
• Diligent work approach with respect to our risk and control obligations, as well as passion for driving improvement.
• Fluency in English and Mandarin (orally and written) is mandatory given the market coverage.
• University degree. CFA/ FRM / CAIA holder is a plus.
• Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work
• Dedication to fostering an inclusive culture and value diverse perspectives.

Your new employer

Credit Suisse Group AG has been acquired by UBS Group AG. Credit Suisse continues its business activities as a subsidiary company of UBS Group AG, including selective hiring for experienced professionals.

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area; Leading a small team
• Reporting to Head of Corporate Sales

Responsibilities:

• Candidate will be involving in marketing efforts spanning payment gateways like Grab, Atome, Rely, marketing initiatives on marketplaces, and promotions related to bank credit cards or payments. Our primary goal is to generate leads that will fuel the marketing and go-to-market strategy for our payment options, including Absolute Zero, Flexiplan, etc.

Product Strategy and Roadmap:

• Develop and articulate a clear product strategy and roadmap for credit and services products.
• Identify market trends, customer needs, and competitive offerings to inform the product strategy.
• Define target customer segments and create compelling value propositions for credit and services products.

Product Development:

• Collaborate with cross-functional teams, including operations, marketing, merchandising, solutions, and finance, to develop and enhance credit and services products.
• Define product requirements, features, and user experiences.
• Manage the product development lifecycle, from concept to launch, and drive ongoing improvements.

Market Research:

• Conduct market research to identify opportunities and threats.
• Analyze customer feedback and data to iterate on product offerings.
• Stay informed about regulatory changes impacting credit and services products.

Financial Analysis:

• Manage the financial performance of credit and services products, focusing on pricing, profitability, and revenue targets.
• Monitor key performance indicators and implement strategies to optimize financial outcomes.

Performance Reporting:

• Provide regular reports and updates to senior management on the performance of credit products.
• Use data and key performance indicators to make data-driven decisions and recommendations.

Knowledge & Experience:

• Minimum 5 years of working experience.
• Strong knowledge of credit and services products.
• Proficient in MS Office & Excel.
• "O" Level/ ITE Nitec/ Diploma in a related field.

Personal Attributes:

• Excellent analytical, strategic, and problem-solving skills.
• Effective communication and collaboration skills.
• Ability to lead and motivate cross-functional teams.
• Strong project management skills.
• Customer-centric mindset.
• Proficient in PC usage.
• Committed and able to work independently.
• Excellent time management skills and the ability to prioritize work effectively.

How to Apply:

Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button

or email to [email protected]

We regret to inform that only shortlisted candidates will be informed.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Cost Controller

• Salary: $3,000 - $5,000 (Depends on experience)
• Location: Jurong
• Monday to Friday 9am – 6pm (Friday off at 5:30pm)

Job Scopes

• Coordinate with Functional head & assist the CEO in the preparation of Company Annual budget
• Prepare and present financial reports (MIS) to management to aid decision-making processes
• Monitor the company's Budget and create ways to reduce costs.
• Creating cost-tracking systems and processes
• Perform cost-benefit analyses on prospective projects and provide recommendations on their financial feasibility
• Monitor, check documentation & recommend Purchase of high value items for the Mgmt. decision.
• Analyze / control Overall Project Cost to determine possible improvements and develop strategies to optimize cost-effectiveness
• Collaborate with department heads to identify cost-saving opportunities and recommend measures to reduce expenses

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field
• Minimum of 3 years of experience in cost control or financial management
• Thorough understanding of accounting principles and budgeting procedures
• Proficiency in MS Office suite, especially Excel

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overall Job Purpose

To perform single or multiple specific tasks in developing and maintaining a cost control plan for a designated section of assigned project(s) or less complex assignments, and prepare relevant reporting and analysis to effectively and efficiently communicate project cost status at regular intervals.

Core Responsibilities

• Under the supervision of Lead Cost Controller or a direct report of this position, collate and compile the necessary information to support timely cost data consolidation and reporting.
• Understand the requirements of the approved cost control procedures and ensure proper implementation in the course of work.
• Develop and maintain detailed cost control plans using Company tools and best industry practices.
• Set-up Cost Breakdown Structure and allocate budget, resources, and any other data required into the system.
• Derive and consolidate the commitments and actual costs for one or more portions of the scope of work.
• Review, analyze and update accurate forecasts for one or more portions of the scope work by using best industry practices.
• Track budget variances and challenge budget owners on any deviation from approved cost baseline.
• Generate and distribute internal cost report for part or the entire scope of work on a regular basis and as per Company standards.
• Reconcile project cost reporting with accounting and financial records.
• Review subcontractors’ invoices for accuracy and completeness and ensure that costs are allocated with the correct coding.
• Review Change Order requests and/or potential variations that impact project budget and forecasts, and maintain appropriate register.
• Establish appropriate coordination with other project functions to ensure compatibility with the Cost Control requirements and timely flow of the information.
• Contribute and participate to the Project Risk Management process by providing cost input and identifying potential budget and forecast impacts for risks’ occurrences.

Educational Qualification:

• Degree in Engineering, Science, Business Management, or Operations Management
• 2 years of cost engineering experience in Oil & Gas industry (or) 5 years of cost engineering experience in other industries with understanding of technical knowledge of Oil & Gas process and FPSO projects familiarity with project management processes
• SAP (preferred) or other ERP system
• Microsoft Office Excel

Purpose: The Cost controller monitors the cost of NPI projects or a running program, highlights outliers, and drives corrective and preventive actions with respective stakeholders. The Cost Controller is part of the Business Control Team.

Key Area of Responsibilities:

• Monitor project/program profitability development closely and highlight outliers for early intervention.
• Control project/program costs by implementing corrective and preventive actions with respective stakeholders.
• Reduce product costs with stakeholders through defining and driving cost reduction roadmaps.
• Support cost and quote calculations with additional analysis, considerations and advice to ensure reliable expectations and predictable outcomes.
• Contribute to companywide improvement projects to increase profitability.

Qualification & Experiences:

• Bachelor’s in business, Finance or other relevant field.
• Minimum 5 years of experience in a similar role, preferably in the manufacturing environment.
• Strategic, creative, and systemic thinking
• Effective communication with all levels.
• High level of end-to-end business process knowledge
• Data-driven, organized in thoughts
• Data analytics skills will be an advantage (VBA, SQL, Power BI)
• Proficient in Microsoft Excel

What do we offer

• You will be part of VDL Groep, an international family-owned company with a family-like culture.
• You will work with professionals in a technical and high-end environment with a dynamic and informal atmosphere.
• The chance to grow your career within our ambitious and growing organization full of opportunities.

This position reports to Financial Controller with one direct report in the costing Section.

Responsibilities:

• Liaise closely with the Food & Beverage Department on operational, inventory and cost related issues
• Set up the cost control system and cost category for each outlets.
• Evaluate the recipe submitted by F&B and prepare standard recipe costs, this also involves pre-costing all items in the Food & beverage menus. The determination of selling price is to be approved by the General Manager or House Subcommittee.
• Set up SOPs, check Store and Receiving to ensure the control policies and procedures are
• Complied with and to ensure the effectiveness of the control system.
• Supervise stocktaking process in stores, kitchens and bars.
• Ensure proper record keeping of inventories, track and audit all inventory processes.
• Investigate and trace any inventory discrepancies.
• Ensure accurate preparation of all documents associated with the movement of all food and beverage to/from the outlets.
• Responsible for accurate preparation of daily food and beverage cost reports.
• Preparation of all costing reports, ensure costs are allocated correctly to each outlet.
• Monitors food and beverage performance through analysis of F&B food covers, revenue and cost reports.
• Analyse variances between potential and actual costs and prepare potential cost and sales report for each outlet.
• Verify daily outlet void control sheets, control daily complimentary, FOC and business recovery
• transactions.
• Perform weekly audits on selected Bars, Kitchens and Store to control inventory variances and
• make recommendations for any weaknesses identified during the audits.
• Performs any other related duties that may be assigned from time to time.

Experience:

• 3 to 5 years of experience in a similar capacity

Education:

• Min Diploma in Accountancy/Management Accounting/Costing

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

Job Description

• Managing all project related documentations.
• Able to perform administrative duties (for e.g. filing, creating, duplicating, etc).
• Collating and maintaining the database.
• All incoming and outgoing details (e.g. email correspondences, drawings, documents and reports, etc) are checked and well organized.
• Reviewing documentations with good accuracy and conformity.
• Ensure delivery and receipt of all documents meets tight deadlines and given to the appropriate personnel.
• Maintains an updated records of all approved documents and their distribution clearly.
• Generate various document control reports as and when required.
• Communicate and liaising with the client, supporting all the teams with the required information.
• Other duties as assigned.

Job Requirements

• Will be based in Tuas South full time
• Min Diploma in Civil/Material Science/Petroleum, Oil & Gas Engineering or Business Studies/Administration/Management or equivalent
• At least 3 to 5 years of relevant experience in the construction industry preferably in water or wastewater projects.
• Well versed in MS Office Applications etc
• Team player with good interpersonal skills.
• Meticulous and analytical with excellent problem solving skills.
• Highly motivated and able to work independently with minimal supervision.
• Able to work under tight deadlines and take the pressure

- Permanent

- Up to $3800

- West area

- Monday – Friday: 8.45 am – 5.30 pm

Responsibilities:

• Organize and conduct regular credit & AR review meetings with BUs/sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit hold in SAP and communicate with the sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminders, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurers and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Act as key AR and billing liaison person for the overseas shared service center.
• Check supporting documents to carry out billings to customers.
• Other adhoc duties assigned by Senior Financial Controller/ Assistant Manager.

Period:

• Permanent

Location:

• West area

Working Hours:

• Monday to Friday; 8.45 am – 5.30 pm

Salary:

• Up to $3800

Requirements:

• At least 2 years of relevant working experience.
• Proficient in MS software including Outlook, Word, Excel, and Powerpoint.
• SAP working experience is preferred but not necessary.
• Working experience with Letters of Credit is desired but not mandatory.
• Communicate with customers and insurers tactfully and professionally.
• Prioritize issues, and have a sense of urgency and ownership of tasks.
• Comfortable working closely with different departments simultaneously.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Exciting opportunity to join a pioneer digital bank headquartered in Singapore.
• Fast-paced environment

You will lead and improve the existing credit underwriting process. You will also strengthen the early warning framework. Depending on your experience, this role could develop into a team lead position.

You will have at least 10 years of Credit experience, demonstrate a solid understanding of the Singapore market, particularly in SME banking. Entrepreneurial mindset and ability to work in a start-up environment.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No.: R1875901

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

Job Description:

• Develop cost control plans and ensure proper implementation in the course of work.
• Manage cash flow and project margin
• Manage invoices
• Manage change orders
• Manage timesheet and claims
• Reviews contract terms especially the pricing and payment section
• Compile the information to consolidate cost data, analysis and reporting
• Other tasks as assigned

Requirements:

• A degree / diploma in a relevant field (not mandatory, capability more important)
• Familiar with Earned Value Management
• Skills to produce various Project reports
• Skills in organizing and planning
• Meticulous, analytical, resourceful, with an eye for details
• Ability to multi-task
• Conversant with Microsoft Office Suite (Excel, Word, PowerPoint)

Responsibilities

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Responsible for the whole invoice submission to collection process.
• Account Receivable (AR) aging report preparation and maintenance to guarantee up-to-date collection status.
• Work closely with Sales, Finance, Credit Control, and the Management team.
• In-charge of maintaining close contact with consumers to address disputes or difficulties in a timely way and guarantee effective collection.
• Manage client account records for non-payments, late payments, and other abnormalities, and recommending repayment options if appropriate.
• To ensure timely payments, effective contact with consumers through phone conversations, emails, postal letters, or in-person.
• When necessary, provide extra support in other areas of the company.
• Any further ad hoc responsibilities delegated by the supervisor.

Requirements:

• Diploma in Business Administration or equivalent
• With 1 year of Accounts receivable or credit collection experience
• Excellent skills with MS Office Application

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Conduct Weekly and Bi-weekly Accounts Receivable and Credit Review Meeting
• Review COD cash sales list from Customer Service on a daily basis and monthly cash and collection targets are met
• File claims in the Small Claims Court, attend court in the Small Claims Court on claims filed by the Company
• Liaise with lawyers and insurance providers on claims cases, where necessary
• Contact debtors through calls, emails or letters to notify them of outstanding invoice and exercise credit hold function for delinquent customers
• Managing projects such as company refinancing, negotiating and evaluating overdrafts and loans with bankers

Job Requirements:

• Minimum diploma with 2-3 years of relevant working experience
• Knowledge in SAP
• Good interpersonal and communication skills
• Proficient in Microsoft Office
• Possesses a high degree of personal integrity

Job Description:

• Attend to customer enquiries, feedback and complaints via phone, email or in-person
• Check and monitor CCTVs for discrepancies, system issues and incidents
• Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams
• Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements
• Perform investigations and process refunds for customers
• Perform administrative tasks related to customers data such as service reports
• Monitor and track manpower deployment for Operations and Technical teams

Job Requirements:

• At least GCE ‘O’ Levels or equivalent
• 2 years of working experience in the customer service or Control Centre roles is preferred
• Excellent customer service and communication skills
• Proficient in Microsoft Office tools (Excel and Word)

Interested applicants please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified.

Thank you for applying.

[Roles and Responsibility]

• Perform all aspects of loan disbursement, repayments, rollover, and redemption for a corporate client
• Review and ensure all relevant conditions precedents are met before activation of credit facility
• Monitor outstanding documentation and issues
• Achieve or exceed given specific performance standards in both turnaround time and accuracy
• Participate in all process improvement of system projects or enhancements
• Liaise with other departments on fund release, rate fixing, and sending/receipting of MT message,s etc
• Deliver quality services to business units by adopting a systematic and consistent approach in line with the Bank’s credit policies and accounting standards
• Ensure compliance in the safekeeping of all security and confidential documents are strictly adhered to
• Follow up closely on customer inquiries
• Prepare management reports
• Handling other duties as assigned by superior

[Requirements]

• Minimum a Degree holder with at least 3 years exps in this area
• Self-motivated, meticulous, and able to multi-task
• Possess good communication and interpersonal skills
• Basic Knowledge of accounting and understanding customer audit report

Responsibilities

• Support superior in managing day-to-day operating expenditures BPO operating.
• Download U account aging, analysis the outstanding, sending the report to HOD’s/BU, follow-up with the A&P overdue status by weekly.
• Assist BU/GL/Claims team for reverse entry matched wrongly by BU in Exceedra, monitor and update the tracking list till resolved.
• Track the AR main account parking (R13) amount have been deducted on payment, check with BPO/Customer for the documents or details status to clear the park amount.
• Follow-up on dispute A&P cases, Credit Note and Refund status from BU/Customer.
• Coordinate activities related to overdue aging in main account and U aging, propose charge to PnL.
• Implement continuous improvement initiatives to streamline existing A&P processes and improve efficiencies through a better utilization of automated systems.
• Work closely with internal BU/AR in monitoring Clearing A&P issues, update A&P matrix if any movement in BU.
• Monitor daily Exceedra Success & Error Reports, raise ticket to CSSC-Exceedra if received Error report to resolve the issue with BU and CSSC.
• Issues CN for any A&P approved invoices from the BU or Customer portal.
• Other adhoc jobs assigned.

Requirements

• Detail oriented with good communication skills
• Language proficiency – English and preferably Mandarin
• Positive attitude
• Spontaneous and ability to accept new roles and responsibilities
• Minimum Diploma or GCE ‘A’ Level
• At least 3 year work experience in AR, collections or credit control