• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Customer Success Champion

Job Description

Redoc is a fast-growing Real Estate Tech Startup searching for flexible go-getters who welcome the challenge of meeting the needs of our growing product, Redoc.co. We’re specifically looking for a customer success specialist who will roll up their sleeves to reach out and engage our clients, and to help them succeed in their business through the use of the Redoc.co software. Our Clients’ success is our success.
As a key member of our team, you will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences.
Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have relevant digital and in-person client experience. You should be great handling enquiries over the phone / video-conferencing and are a quick learner to modern SaaS systems.

Objectives of this Role

· Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction

· Establish a trusted and strategic advisor relationship with clients to help drive continued value of our products and services

· Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team

· Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

· Maintain existing customer success metrics and data as directed

Daily and Monthly Responsibilities

· Contact existing clients and users of the system to uncover issues / troubleshoot for clients.

· Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them

· Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals

· Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time

· Collaborate, problem solve, and/or strategize upcoming client meetings with team members

· Work with the sales and marketing team to drill customer references and develop case studies

Required Skills and Qualifications

- 1-3 years of experience in customer success, sales, account management, or customer service.

- Strong verbal and written communication and project management skills

- Analytical and process-oriented mindset

- Comfortable working across multiple departments in a deadline-driven environment

- Active team player, self-starter, and multitasker who can quickly adjust priorities

Preferred Qualifications

- Knowledge of project management tools and CRM systems

- Polytechnic Diploma / Bachelors Degree

Customer Support Assistant

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Jurong East
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire an IT Project Manager to join the team.

about the role

• Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.
• Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.
• Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.
• Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.
• Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.
• Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.
• Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.
• Manage processes and procedures covering issue and risk management.
• Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period
• During project phase, lead the application in covering,

1. Contract Management
2. Service Level Management (SLA)
3. Service/Change Request Management (scope, schedule, budget, prioritisation)
4. Problem and Incident Management (tracking, escalation, closure)
5. Audit and Security Services
6. Risk Management

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 3 to 5 years of experience in Project Management and familiar with the full project development life cycle.
• Certifications (CITPM / PMP/ COMIT) are highly desirable.
• Experienced in hardware/ technical refresh projects is an added advantge.
• Knowledge of Singapore government authority data, procurement and governance processes will be ideal.
• Strong people, stakeholder and communication skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

We are searching for an experienced and talented Senior Client Services Manager, to work for an outstanding design agency.

Specialising in FMCG – they would ideally like someone who has experience in FMCG client management and has worked with global brands. However, this is not essential.

This agency produce incredibly work, and are therefore looking for someone who takes pride in their work with passion.

Packaging design experience is ideal but not essential!

In this role, you’ll be responsible for:

• The day to day running of projects, whilst building a strong relationship with your direct clients.
• Attending and organising client meetings.
• Creating and leading presentations, with creativity.
• Building long term partnerships.
• Managing the delivery of projects.

We are looking for :

• A minimum of 3 years’ experience in client management.
• The ability to build strong relationships.
• Excellent interpersonal skills.
• Resourceful and capable in identifying new opportunities with client relationships.
• The ability to multi task across projects.
• Demonstrate a clear understanding of the design industry.

If this sounds like you, we would love to talk further!

Reg No.: 11C4388

EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Please attach your CV for consideration, and we look forward to hearing from you.

SEB is a leading northern European financial services group. Bring an entrepreneurial mindset, passion for learning, and a collaborative nature, and you will have the opportunity for a long and exciting career here. We’re searching for a committed Executive Assistant to support the senior management team in Singapore.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds. We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Who we are looking for:

Administration Manager

We are seeking an experienced and result oriented individual to join us as the Administration Manager to support the Administration function in Singapore. The main responsibility is to provide a wide range of administrative support and services to the Singapore branch.

The role is based in Singapore and reports to the Head of Human Resources & Administration in Singapore.

Duties and Responsibilities

1. Manage the Administration function which includes the supervision of a Receptionist and an Assistant Officer, Payments.

The administration functions include the following scope:

A. Facilities management, Premises & Security

• Oversee the full administrative requirements of facilities management and premises.
• Responsible for tenancy renewal, renovation, including the coordination of building space allocation and layout.
• Responsible for security management, including the administration of office access cards.
• Office intranet posting of the telephone directory.

B. Reception & Mail management

• Provide the direction and policy decisions for effective reception and front desk services and mail administration.

C. Procurement & Vendor Management

• Drive the selection and vendor management for general office purchasing.
• Oversee procurement services.

D. Travel Management

• Oversee the travel administration ensuring efficient execution according to policy.

E. Record management - Central document storage and archive, including outsourcing 3rd party arrangements.

2. IT User Access Administration

• Responsible for performing regular user access profile verification as needed.

3. Payments

• Administer and verify, the payment process to authorise the payment.

Requirements

• At least 8-10 years’ experience in the banking industry.
• Ability to multitask, prioritize and work well under pressure with minimal or no supervision.
• Ability to work with sensitive information in a professional and confidential manner.
• Good knowledge of the organisation’s set up combined with a well-established collaborative network of contacts across the organisation to facilitate liaison.
• IT literacy and the ability to use in-house systems in addition to relevant work-related software applications.
• Management aspects: ability to problem solve independently and offer solutions.
• Communication skills: ability to express clearly and logically, verbal and written.
• Ability to manage and work well with all levels of the organisation, internal and external.
• Process Improvement – analysis and restructuring of processes and work flows to improve quality and promote greater efficiencies and/or cost savings.
• Vendor/Contract Management – management of relationship with external vendors which include the contracting and negotiation of products and services, setting of performance standards and service levels.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a Proposition Manager.

Principal Responsibilities

• This role is responsible for developing and ensuring the delivery & local implementation of the GPB proposition across the HNW segment in Singapore in partnership with the market Customer Propositions Team, and support from GPB Market and COO team. The role covers product propositions (in partnership with the product functions IWS and RB&S), coverage models (in partnership with Regions), usage of digital and client experience
• Take ownership of the proposition across the HNW continuum working with all key stakeholders to ensure an attractive and commercial offering in Singapore and appropriate evolution up the continuum from Premier / Premier Elite
• Work with regional and SG IWS teams to ensure appropriate Wealth products and services, and optimum use of delivery channels to deliver a competitive/profitable offering for HNW
• Work with RB&S product, distribution and proposition teams to define and ensure delivery of relevant Retail products and services and optimum use of delivery channels to deliver a competitive and profitable offering for HNW (eg: transactional banking, credit cards, call centre standards, fx)
• Work with Regional / Singapore teams to define the appropriate coverage model across the HNW continuum ensuring an appropriate cost to serve
• Align with regional UHNW Centres of Excellence and RB&S teams to support a logical proposition continuum from Premier to HNW, to UHNW and act as key interface into RB&S for services leveraged (eg: credit cards)
• Work with marketing teams and other stakeholders to ensure strong articulation of our proposition to clients and internally to ensure alignment
• Take ownership of the implementation of improvements identified by Client Experience team using client insights NPS framework, and working with COO / relevant stakeholders
• Ensure proposition team alignment with all other areas of Global Distribution – ie: sales effectiveness, collaboration and marketing

Qualifications

• Strong financial services knowledge
• Strong Wealth/ Private Banking knowledge including products, operating models and clients
• Structured thinking and strong verbal and written communication skills
• Ability to manage upwards, escalate appropriately and prioritise
• Demonstrable experience delivering in global, matrix environments
• Ability to work laterally ensuring strong connection points across the Global GPB Distribution team
• Excellent interpersonal skills demonstrating the ability to influence as well as developing strong and productive relationships with key senior management and colleagues in a complex matrix environment
• Ability to influence and drive prioritisation decisions
• Has worked in an agile environment

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is actively searching for a Senior Manager, Accounts Payable to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The purpose of the job is to oversee Accounts Payable process from Invoice/Payment processing to Period-end Close Activities in accordance to University’s policies and procedures. The role will involve in internal and external audits, process and system improvements.

The responsibilities of this role are:

• Oversee Accounts Payable and ensure timeliness and accuracy in invoice/payment processing to vendors, staff, student and visitors
• Handle period-end activities, ensure timely reconciliation and follow up on GRIR, Bank Clearing, open Balance Sheets items and Creditors accts
• Address and resolve queries from departments, staff, student and external parties
• Ensure all postings and workflows are in compliance to University’s policies and procedures
• Streamline system and processes to optimize operational efficiency and effectiveness
• Handle audit queries independently
• Support ad-hoc projects or duties

The ideal candidate will need to have the following qualities and experience:

• Degree in Accountancy or ACCA equivalent
• 10 years of accounts payable experience is preferred
• Minimum 3 years of experience in leading a team
• Hands-on knowledge of SAP application is a must
• Self-motivated and able to work independently
• Proficient in MS Office applications
• Possess good communication and customer service skills

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Job Description:

• Play a key role in determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred.
• CFA, FRM and/or CAIA designations are highly desirable.
• At least 5 years of Fixed Income portfolio management experience.
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients.
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards.

Responsibilities

• Evaluate communication plans and publicity initiatives for programmes
• Work closely with SCCC’s departments and external stakeholders in the planning and organising of publicity initiatives
• Manage and work with appointed vendors to execute marketing campaigns and develop collaterals
• Monitor performance and adjust marketing channels
• Analyse campaign reports and propose areas of improvements
• More senior candidates will be considered for Manager position
• Translation of materials (English-Chinese and Chinese-English

Requirements

• Degree in Marketing, Social Media or Mass Communications
• Marketing and social media experience
• Relevant experience in social, cultural or arts industry will be preferred.
• Minimum 4 years of relevant experience for Assistant Manager; minimum 7 years of relevant experience for Manager
• Good knowledge of social media marketing tactics on Facebook, IG and YouTube
• Project management
• Proficient in spoken and written English and Chinese
• Excellent writing skills
• Strong team player
• Excellent interpersonal skills and able to engage stakeholders and partners
• Prepared to go the extra mile to ensure that the work is delivered in good quality and on time

We regret that only shortlisted candidates will be notified.

Purpose of the Role:

Support the go-to-market strategy for Supplier Onboarding in partnership with Supply Chain Finance (SCF) team members, broader MUFG functional partners, and external counsel.

The successful candidate will engage with and acquire suppliers for our Buyer-Led supplier finance platforms and interface with the SCF Implementation Manager and other key contacts to ensure the MUFG SCF Product offering across APAC Region is delivered smoothly to clients. The individual will be responsible for handling a portfolio of Suppliers to pitch benefits and convert into mandates. The position requires a strong understanding of working capital and supply chain finance mechanic.

We are looking for a top performer to join our team in Singapore and build a leading SCF business in Asia Pacific.

Responsibilities:

• Lead all outreach sales and marketing activities for suppliers referred from our client Sourcing Departments, leading all supplier conversations
• Utilize a variety of outreach activities (campaigns, webcasts, one-on-one calling) and work with both domestic and foreign supplier entities
• Negotiate supplier agreements and work through conflicting lien issues
• Work with our Supplier Implementation Team to ensure timely activation of suppliers onto the SCF e-Platform
• Weekly (e.g. regular) meetings with Sourcing to review progress / provide report of suppliers in process
• Participate in Sourcing trainings to our client Buyers
• Create supplier-focused product marketing materials and tools to enable client buyers, originators, and supplier acquisition teams to effectively market, onboard, and service suppliers under the SCF programs.

Qualifications

• Degree in Banking or Finance
• Minimum 7 years’ experience in Banking
• Experience in Sales or client service background in Financial Services
• Experience in Supply Chain Finance
• Excellent interpersonal/communications capabilities with the ability to work in a multifaceted/diverse team environment.
• Strong oral and written presentation skills and comfortable working at all levels internally and externally.
• Strong organizational skills with the ability to take charge, follow up, and simultaneously manage multiple activities concurrently.
• Ability to work in a dynamic environment to achieve aggressive acquisition goals

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063258

The Relationship Management department manages Private HNWI Clients and active traders and the Relationship Manager is responsible for managing the clients interaction with Saxo with the purpose of retaining the clients and develop the relationship.

Main Responsibilities:
Manage the client interaction to keep client attrition to a minimum. The Relationship Manager is clients ambassador in Saxo’s value chain
Manage assigned client portfolio successfully based on factors such as retention, growth, upgrade, reactivation
Participate in client events and organize clients educational seminars
Assisting with communicating to clients about new product releases
and/or changes to their account
Assisting the client with risk related matters caused by e.g. margin increase, system changes etc.
Ensuring that new clients are able to trade independently on the various platforms
Conduct regular account reviews with Sales and Sales Trading to develop the account
Carrying out any further tasks for which the qualifications and experience of a Relationship Manager are suited as directed by Saxo Capital Markets

Requirements:
Degree holder with minimum 4 years of relevant working experience.
Candidate who already possess CMFAS Module 1B, 2A, 5, 6, 6A will have added advantage.
Strong understanding of Saxo’s products and services
Enjoy engaging with clients and colleagues
Able to speak fluently and write in English and additional languages are considered an advantage
Customer-service oriented and able to multi task and work under pressure in a fast pace environment
Work independently and manage task and time based on the given KPI’s
Good team player

For all applications, please submit it via this link --

https://saxobank.wd3.myworkdayjobs.com/CareeratSaxoBank/job/Singapore/Relationship-Manager_R-14931

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Ensure customers have a memorable and pleasant dining experience.

Job Duties:

• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategies plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends, determining system improvements; implementing change.
• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Plans menus by consulting with chefs; estimates food costs and profits; adjust menus.
• Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining and walkways.
• Maintains ambiance by controlling lighting, background music, linen services, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• The main point of contact for users and business partners, addressing their inquiries and concerns through phone, email, and chat.

• You'll proactively work with various operation teams to resolve issues.

• Your role will involve providing accurate and detailed information about our exchange services, including investment products, trading platforms, and account features.

• You'll assist clients with account-related activities like opening accounts, transfers, deposits, withdrawals, and more.

• In case of client complaints and issues, you'll resolve them in a timely and professional manner, escalating to higher management or other departments when necessary.

• You'll be responsible for maintaining client records and updating account information in our CRM system.

• Collaborating with internal teams, you'll focus on continuously improving customer service processes to enhance the client experience.

Who We're Looking For:

• Min 1 year prior customer service experience, preferably within the financial services industry or a related field

• Ability to work both independently and as part of a team

• Strong communication skills, with the ability to explain complex financial concepts to clients

• Experience with Zendesk, Livechat, and digital servicing channels is a valuable advantage

• Proficiency in both spoken and written English and Mandarin

What do we provide:

• Competitive salary + bonuses

• Various Benefits and support, including Annual Leaves and Sick Leaves

• We provide you with assistance, opportunities for skill development, mentoring, and training programs to help you succeed

• Global working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations

• Flat organizational structure that encourages open communication and teamwork

If this sounds interesting to you, apply to find out more!

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Responsibilities:

• Troubleshoot, diagnose, and test various issues in ERP and CRM products.
• Handle basic administrative functions, including user account maintenance, reports and dashboards, workflows, and routine tasks in ERP and CRM.
• Design, integrate, implement, modify, and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.
• Communicate with key departments to ensure application functionality meets evolving business needs.
• Improve IT policies and create best practice guides for the organization.
• Safeguard assets, information security, and control structures.
• Identify problematic areas and implement strategic solutions, designing IT training programs and workshops for staff.
• Liaise with the U.S.-based Headquarters IT team to maintain common platforms and processes. Collaborate with the US development team to identify opportunities for system enhancements and customization aligned with business requirements.
• Provide support and assistance to end-users with any CRM inquiries or issues; extract and analyze reports to aid the decision-making process.
• Set up IT onboarding for new hires and IT exit clearance for resigned staff.
• Collaborate with third-party support partners to implement/update IT solutions.

Requirements:

• Diploma or Bachelor's Degree in Information Technology and Computer Science with a minimum of 3 years of relevant experience.
• Hands-on experience in Microsoft Windows Server Administration, Active Directory administration, network administration, VMware administration, and Veeam backup administration.
• Excellent knowledge of technical management, information analysis, and computer hardware/software systems, including phone systems.
• Experience working in CRM and ERP systems is required, with experience in the rollout and support of Salesforce CRM and ERP systems being desirable. Knowledge of Supply Chain, including order entry, purchase, and inventory management with the ERP Epicor system.
• Knowledge of Microsoft SQL Server and query skills are desirable.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

Job Code: PRIT

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.**********************************

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The mission of our AML team is to push the next-generation AI infrastructure and recommendation platform for the ads ranking, search ranking, live & ecom ranking in our company. We also drive substantial impact on core businesses of the company. Currently, we are looking for Tech Lead Manager - Machine Learning Infrastructure to join our team to support and advance that mission.

Responsibilities:
- Lead the team to design and implement distributed inference/training/scheduling/ochestration/storage/parameter_server infrastructure for feeds, ads and search ranking models.
- Oversee the development of monitoring and management tools to ensure the reliability and scalability of machine learning infra.
- Manage the identification and prioritization of system inefficiencies and bottlenecks, leading efforts to enhance system performance.
- Lead the team in creating tools to analyze bottlenecks and sources of instability, formulating and implementing effective solutions.
- Collaborate with product teams, offering comprehensive solutions tailored to their specific requirements.

Qualifications

- Experience in leading an engineering team.
- Experience in developing and deploying large-scale machine learning systems.
- Strong sense of responsibility and good at communication and teamwork.
- Passionate about solving complex and challenging problems.

Preferred Qualifications

- Experience contributing to an open sourced machine learning framework (tensorflow / jax / pytorch / torchscript / mxnet / tensorrt).
- Experience in big data frameworks (e.g., Spark/Hadoop/Flink), experience in resource management and task scheduling for large scale distributed systems.
- Participated in Parameter Server system optimization, or index structure optimization for search systems.
- Strong background in one of the following fields: Hardware-Software Co-Design, High Performance Computing, ML Hardware Acceleration (GPU/RDMA) or ML for Systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the job
In this dynamic role, you will be tasked with overseeing the regional card product portfolio, encompassing P&L responsibility, product roll out, commercialisation strategy, and market competitive analysis for credit card products across the region. Travel may be required for this position.

• Identify and address customer needs while formulating comprehensive regional card strategies.
• Develop a product road map, overseeing product development, and leading commercialisation efforts.
• Utilise client and transaction data to analyse product performance, identify sales growth drivers, and pinpoint areas for improvement.

skills and experience required

• Possess a robust background in card operations and a demonstrated success record in product development, launch, and commercialisation. Preferably, have experience in a regional capacity.
• Willingness to travel for work is required.
• Maintain a customer-centric approach with a keen eye for detail to craft best-in-class solutions.

To apply online please use the 'apply' function.

(EA: 94C3609/ R21103354)

#seeingthepossibleinyou

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

• Expertly navigating the public bidding process (BMS, HVAC, ACMV).
• Leveraging your extensive network to identify and seize business opportunities.
• Delivering compelling presentations that win over clients and partners.
• Collaborating with cross-functional teams to prepare bids and quotations.
• Maintaining a positive attitude towards learning and continuous improvement.
• Quantity surveying and bid preparation to secure new projects.
• Contributing to company innovative and forward-thinking culture.

Qualifications

• Degree in any engineering field.
• Proficiency in Excel and other relevant software.
• A passion for learning and staying up-to-date with industry trends.
• Experience in quantity surveying and bid preparations.

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to
[email protected]

Bayes Recruitment Pte Ltd
1 Raffles Place, Singapore 048616
bayesrecruitment.com
EA License 10C5468 | EA Registration R22104917

All personal data supplied will be treated in confidence, and as permitted by law. For further queries, visit our website which comprehensively shares our Privacy and Data Protection Policy.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

What will you do?

• Own the experience that helps Klook App customers finding and discovering things that make their trip joyful
• Work closely and influence cross-vertical product teams to ensure that vertical product experiences are optimally integrated to fit customer expectations
• Monitor product metrics, identify opportunities, and optimize functionality
• Conduct quarterly and annual strategy and planning process for App traffic conversion domain
• Conduct monthly and quarterly business reviews to share performances and roadmap

What is expected?

• Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA is a plus.
• 5+ years of experience in product management, with a track record of delivering successful products.
• Strong leadership skills with experience managing and mentoring product teams.
• Exceptional strategic thinking, analytical skills, and problem-solving abilities.
• Proven ability to collaborate effectively across departments and manage stakeholder relationships.
• Excellent communication and presentation skills to convey complex concepts to both technical and non-technical audiences.
• Familiarity with agile methodologies and product management tools.
• Passion for travel and a deep understanding of the travel industry landscape.