Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Job Desription

• To ensure that the Engineering designs are in compliance with project specific requirements, and in-line with the Engineering Standard Practice, Company’s ISO procedures, national and international engineering norms, codes, and safety requirements.
• Generate block diagrams, bill of materials, functional design specifications, design calculation, wiring drawings, and all other documents and drawings as required by project and necessary to ensure equipment can be procured, integrated, tested, installed and handed over to the customer on schedule.
• Ensure equipment supplied for a specific project is technically compliant with relevant specification requirements, project technical standards, correctly configured and completed.
• Ensures equipment specified and designed can be successfully integrated with other equipment with which it has to interface to.
• Produces test procedure documentation appropriate to project commissioning.
• Provides technical support to system assembly and integration team.
• Perform other ad-hoc duties as assigned by the Projects & Retrofit Manager / Assistant Manager

Job Desciption

• Knowledge in AutoCAD
• MS Office
• Well versed and relevant design experience in at least one or more systems in telecomunication

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Position Details:

Visit project sites and prepare quotations

Preparation of necessary paperwork for work commencement

Manage construction projects tasked to you

Liaise with subcontractors and workers to complete projects

Requirements:

Assess project risks and issues and provide solutions where applicable.

Good knowledge of construction project planning, resources and manpower allocation to assist Project Manager.

Excellent listening, communication, and presenting skills.

Responsibilities:

• Welcome donors with warmth and gratitude, creating a positive and welcoming atmosphere

• Collect cash, PayNow donations from donors

• Process donations accurately and efficiently using the designated donation tracking system or software

• Provide donors with receipts for their contributions

• Reconcile cash and donation records at the end of each shift or day

• Takes care of Events Services in the Weekend as and when needed

• Perform other ad-hoc duties

• Working in a small office counter with aircon

Requirements:

• Experience in cashiering, customer service, or fundraising is preferred

• 6 days work week (must be able to work during weekend & PH), off days on weekends

• Ability to Read and Write Chinese

• With basic computer skills

*Meals will be provided

To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.

To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.

Key Responsibilities:

Safety First, Quality Always

• Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards
• Achieve absolute operational integrity, with zero safety defects and security infringements
• Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents
• Act as the Airline’s Operational Duty Holder (ODH) delegate of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD)

Operational Excellence

• Act as the escalation point for the Ground Handling Agent
• Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence, being on time and error free
• Help to implement innovative ideas and proactively strive to do things differently and better in all aspects of our business and operations
• Continuously drive improvement in operational performance, effectiveness and productivity
• Ensure and conduct regular Quality Control checks on station performance, including provision of service by suppliers
• Conduct thorough flight briefing to the team as required
• Undertake any other reasonable task as requested

Outstanding Product and Services

• Uphold and effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
• Support and ensure the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact
• Ensure people and team (including suppliers) are up-to-date with the latest product knowledge Proactively support the use of new technologies in customer services
• Ensure the airport lounge is run with the highest level of service standards and is customer centric
• Confer recognition on and help to earn the loyalty and emotional attachment of our highest-value

Crisis Management Capability and Preparedness

• Support the internal team and suppliers to have the capabilities for effectively handling Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingencies
• Help to facilitate exercises, reviews, and provide assistance in developing contingency plans and manual fall-back procedures so that they are up-to-date and meet the required standards
• Proactively prevent and manage flight disruptions and irregularities
• Ensure customers are cared for, informed and given choice where possible through the use of disruption management tools

People and Team

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development programmes are in place to suit both self-handled and 3rd party ports as appropriate
• Maintain active and ongoing dialogue in relation to employee goals and performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Demonstrate leadership and lead by example in accordance with Cathay Pacific’s core values
• Enhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise

Supplier Management

• Monitor and conduct regular (at least monthly) performance review meetings with suppliers
• Implement action plans in an efficient manner and keep track of progress with documented records

Cost Efficiency and Productivity

• Manage daily productivity and flexibility in resource deployment and be involved with rostering as required
• Drive down costs and seek new revenue opportunities
• Support and carry out station administration duties, including rostering as required
• As a local functional representative responding and co-ordinating on appointed matters

Represent Cathay interests in the Airport Community

• Develop external airport relationships in the best interests of the Company – authorities, suppliers and service providers, Oneworld partners, and other airlines
• Ensure competition compliance involvement in airport-related industry affairs
• Protect and advance the Company’s reputation

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• A Diploma qualification in an Airport or service-related discipline is a minimum
• A Bachelor’s degree in an aligned field is desirable

Knowledge, Skills, Training and Experience

• Excellent command of written and spoken English is mandatory with the local language being an advantage
• Three years’ airport operational / customer handling experience
• At least one years’ recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome
• Superior independent working capabilities with strong decision-making skills
• Self-motivated and committed leader who enjoys teamwork
• Strong customer service mentality with superior interpersonal skills
• Full technical knowledge and capability (multi-skilled) to competently perform each airport job function
• Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters
• Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines
• Understanding of relevant international regulatory safety, industry and operational requirements and trends
• Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations
• Adapts to and embraces constant change

Requirement

· Bachelor's Degree, Post Graduate Diploma or Professional Degree in Mechanical/Electronics/Manufacturing Engineering

· Good business acumen and strong track record in sales, marketing and business development

· Bilingual in English & Mandarin with good communication skills and the ability to work with people from diverse background

· Good team player with strong leadership quality and able to manage cross-functional teams

· 3-5 years relevant working experience in sales/marketing/business development/engineering/project management, preferably in the contract manufacturing industry.

· Preferably with experience in the manufacturing sector of Semiconductor Process Equipment.

· Strong in customer account management

Duties

· Serving, sustaining and growing business from new/existing customers

· Ensuring the yearly sales target/revenue set for Strategic Business Units are met

· Reviewing projects and assessing if the projects are to the company’s competency and business objective

· Providing leadership, direction and motivation towards the development of team members, through clear strategies, policies and process implementation

· Monitoring Profit & Loss performance of each project

· Lead and collaborate RFQ process, sales order fulfilment, engineering change control management, cost reduction initiatives and on time deliveries performance.

Kindly submit resume to include your current and expected salary.

About the Job

The Program Department plays one of the most critical roles in Cyrus. Every new project in Cyrus begins with you leading the project team and laying the groundwork to ensure a smooth and successful completion. Regardless of technical challenges or scheduling conflicts, you will lead, guide, and inspire your project team members, managing every facet of the project's development and collaborating with your team to resolve problems while staying focused on your commitments to the customers.

Your key responsibilities are as follows:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Your areas of knowledge and expertise that matter most for this role:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

Job Title: Operation Manager

Company: NASI AYAM PENYET (CHANGI V.) (PTE.) LTD.

Industry: F&B Retail (Malay Cuisine)

Job Summary:

We are seeking an experienced and dynamic Operation Manager to oversee the daily operations of our F&B retail outlet, specializing in authentic Malay cuisine such as Nasi Ayam Penyet, Maggie Goreng, Mee Hong Kong, and Nasi Goreng. The Operations Manager will be responsible for ensuring smooth operations, maintaining high-quality food standards, and managing the overall customer experience.

Key Responsibilities:

- Oversee daily operations, including kitchen and front-of-house activities.

- Ensure adherence to health and safety regulations and maintain cleanliness.

- Monitor and manage inventory, stock levels, and ordering of ingredients.

- Implement and maintain food quality standards, ensuring consistency in taste and presentation.

- Address customer inquiries, complaints, and feedback to enhance customer experience.

- Ensure customer satisfaction through timely service, quality food, and a welcoming atmosphere.

- Develop and implement strategies to improve customer retention and sales.

- Manage the restaurant’s budget, control costs, and optimize profit margins.

- Monitor sales, track expenses, and implement cost-saving measures where possible.

- Handle cash flow, ensure proper handling of transactions, and maintain financial records.

Responsibilities:

• Provide customer service to customer for related issues
• Conduct targeted conversations with customers to identify customer needs
• Implement appropriate solutions to address customer queries based on sales or customer management knowledge
• Monitor lapses in delivery of logistics services to customers
• Perform identification and documentation of business requirements
• Understand business process improvements through workflow analysis methods to support system development throughout project life cycle
• Understand customer information and needs to improve customer relationships
• Understand customer logistics service needs by building communicative and open relationships
• Understand risks associated with different approaches of process changes

Requirements:

• Minimum Diploma in any discipline and above
• Responsible, positive attitude, be able to work independently and as a team player
• Proficiency in Microsoft Excel, Outlook and Word etc.
• At least 2 year of experience in customer service or freight forwarding industry would be an advantage.
• Entry level candidates without experience will be considered to apply as training will be provided.

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities

Plan HR and workforce strategy and organisation development

• Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
• Collaborate with line managers to project future skills demand and supply
• Advise line managers on resource planning options
• Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
• Liaise with employees to evaluate effectiveness of organisation development and change interventions
• Support senior management to review organisation development and change interventions

Attract talent
• Recommend sourcing channels to source the right candidates in line with business needs
• Prioritize critical open positions to be filled in consultation with line managers
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
• Advise hiring managers on the principles of fair and unbiased employment selection practices
• Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
• Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
• Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent
• Define learning and development needs based on business and staff capability needs
• Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
• Guide line managers in their understanding and usage of performance management policy, framework and processes
• Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
• Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
• Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
• Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

- Diploma or Degree in HR

- At least 5 years of HR experience

- Able to commute to work daily

- Work location at Loyang Crescent

- Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

- Candidates with Aviation industry exeprience is a plus.

RESPONSIBLE FOR FULL SET OF ACCOUNTS FOR THE COMPANY.

PREPARE MONTHLY FINANCIAL REPORTS AND ACCOUNTING SCHEDULES.

HANDLE INTERCOMPANY BILLINGS.

PROCESS ACCOUNTS RECEIVABLE AND ACCOUNTS PAYABLE.

INPUT AND PROCESS DAILY BANK TRANSACTIONS.

REVIEW AND INPUT STAFF CLAIMS.

PREPARE MONTHLY BANK RECONCILLIATION AND INTERCOMPANY CONFIRMATIONS.

MAINTAIN FIXED ASSET REGISTER AND DEPRECIATION SCHEDULES.

PREPARE REQUIRED SCHEDULES/REPORT FOR YEARLY AUDIT AND TAX PURPOSES.

LIAISE WITH AUDITORS AND RESPOND TO QUERIES.

ENSURE COMPLIANCE WITH FINANCIAL POLICIES AND PROCEDURES.

ASSIST IN THE PREPARATION OF GROUP CONSOLIDATION REPORTS.

We are looking for a reliable IT Manager to join our team to oversees all computer related tasks within the company

day to day tasks include:

1. able to develop internal automation software for management people to track drivers availability and assign new task for drivers

2. able to understand and reduce technical debt and ensure all speding are within company annual budget

3. automate update on all company IT infrastructure and backup company data to cloud server

4. able to identify critiacal IT areas and implement strategic solutions when issues arise

5. develope workshop and basic IT traning manuals for new employee

6. able to educate and raise awareness of computer security to company's employee on a regular basis to reduce employee for falling into victim of phishing attack

7. good soft skills such as able to socialise and commuicate well with other employees

The moment a guest enters the hotel, they will be amazed by the exceptional service provided. As a Duty Manager, you’ll deliver a memorable service to guests by assisting and answering their enquiries that exceeds their expectations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

• Every day is different, but you’ll mostly be:
• · React and respond to guests to resolve their problems and also provide them with personal recognition
• · Ensure VIPs and priority club guests receive special attention
• · Ensures front line team members comply with FIT Marketing techniques, maximize sales and upsell while promoting inter-hotel sales and in-house facilities
• Check billing instructions and monitor guest credit
• Analyzes and approves discounts and rebates
• Analyze the rate variance report to ensure rooms revenue control
• Help prepare annual departmental operating budget and financial plans.
• Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management
• Support and assist Front Office team and all departments during peak hours (greeting, rooming and sending off VIP guests)
• Supervises and directs Reception and Reservations personnel in terms of standards of conduct, uniform, hygiene and appearance
• Assist superior in all team member related matters (staffing, recruiting, training, discipline, communication)
• Ensure your team are properly trained according to hotel’s guidelines and quality standards
• Ensure all procedures are conducted safely and according to policies, procedures and guidelines
• Be aware of duty of care, adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Log security incidents and accidents in accordance with hotel requirements
• Takes action with the Property Management Systems (PMS) in emergency situation

What we will need from you

Ideally you have minimum 2 years of working experience in a Supervisory Role in a hotel Front Office department. You have a minimum qualification of Diploma in any aspect and is able to work rotational shift, including night shift.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in MNC business development and strategic account management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals and a ready book of business
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders
• Able to drive to meet clients and participation in events
• Experienced sales professional with good local and international client network may be considered for regional or global Business Development.

We are seeking an experienced Manager to lead a comprehensive ERP system enhancement

project. This role is critical to ensuring the successful integration of upgrades across the

organisation’s supply chain, including procurement. The ideal candidate will have a strong

background in change management, cross-functional collaboration, risk management,

compliance, and enterprise data governance. This role requires excellent leadership skills, a

strategic mindset, and the ability to navigate complex organizational structures.

Responsibilities:

1. Technical implementation Supply Chain Processes

a. Lead the technical implementation of enhanced supply chain processes

b. Work closely with IT teams and internal stakeholders to ensure technical

requirements are met and properly integrated into the supply chain system

c. Oversee the development, testing, and deployment of new system features and

functionalities

d. Ensure that the technical solutions align with the overall goals and strategies of the

supply chain division

2. Change Management

a. Oversee the comprehensive change management process within our supply chain.

b. Develop and implement strategies to manage the transition effectively

c. Ensure smooth integration of system upgrades across the organization.

d. Facilitate training and support for employees to adapt to new systems and

processes.

3. Cross-functional Collaboration

a. Collaborate closely with stakeholders across various divisions within the organisation

and external partners.

b. Ensure alignment of the SAP upgrade with the unique needs and requirements of

each division.

c. Serve as a liaison between different functional areas to streamline processes and

achieve project goals.

4. Risk Management & Compliance

a. Identify and mitigate risks associated with system downtime, data migration errors,

and potential disruptions to business operations.

b. Implement robust risk management processes during the transition phase.

c. Ensure compliance with relevant regulations and standards, safeguarding the

integrity and security of data and operations.

d. Develop contingency plans to address potential issues proactively.

5. Enterprise Data Governance

a. Act as the focal point for Supply Chain regarding changes to enterprise data.

b. Assess the governance and impact of data changes on the supply chain.

c. Ensure proper documentation and communication of data governance policies and

procedures.

Qualifications and Experience Levels:

1. Bachelor’s Degree in Supply Chain Management, Industrial Systems Engineering, or related field

2. Proven experience in system implementation and change management within a supply chain context

3. Proficiency and understanding of SAP applications such as SAP S/4 HANA, SAP Ariba

4. Excellent leadership, communication, and interpersonal skills.

5. Ability to work collaboratively across multiple divisions and external partners.

6. Strong analytical and problem-solving skills.

7. Detail-oriented with a strategic mindset.

8. Experience in enterprise data governance and data management best practices.

9. Demonstrated experience in the technical implementation of supply chain and procurement processes

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering Company, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

Job Description:

• Responsible in preparing, compiling and analysis of financial accounting information for the month-end/year-end closing, ensuring accurate and timely reporting.
• Lead the annual budget exercise process, including forecasts, seasonality analysis, and regular budget tracking against expenditures.
• Manage/coordinate the monthly closing of the Accounts Payable, Accounts Receivable, and Fixed Assets sub-ledgers.
• Perform monthly Profit & Loss (P&L) reviews and analyse financial performance. Assist in the preparation of forecast, budget exercise and business plans.
• Supervise team members in areas such as billing, collections, resource assets management, purchasing, payments, and cash management.
• Ensure timely submission of returns and compliance with local tax regulations, including corporate tax, GST, and withholding tax filings. Liaise with tax agents, compile information for tax filing, and respond to tax-related queries raised by tax authorities or tax agents.
• Monitor and forecast cash flow, overseeing loan payments, covenants, and banking facilities.
• Act as the primary point of contact for external auditors, providing necessary financial documentation and ensuring the audit process is completed smoothly and efficiently.
• Collaborate with other departments to establish, maintain and improve processes affecting financial and management reporting.
• Perform other tasks as assigned by the supervisor.

Requirements:

• Degree in Accountancy, ACCA, or recognized Chartered Accountant (CA) qualification.
• Minimum of 5 years of relevant experience, with a strong background in financial accounting and team management. Good knowledge of taxation and audit.
• Ability to work under pressure, meet tight deadlines, operate independently with strong analytical skills and attention to detail.
• Fluent in both written and spoken English to communicate with stakeholders and possess good interpersonal skills. Strong leadership abilities with the capacity to collaborate across all levels.
• Knowledge of ERP accounting system.
• Proficient in Microsoft Office applications.

· Oversee daily restaurant operations, ensuring efficiency and quality service.

· Manage staff schedules and oversee the hiring, training, and development of team members.

· Monitor inventory levels and place orders for food, beverages, and supplies.

· Prepare and manage budgets, monitor expenses, and optimize profitability.

· Analyze financial reports to identify areas for improvement.

· Implement cost-control measures to minimize waste and increase revenue.

· Ensure high standards of customer service and satisfaction.

· Address customer complaints and resolve issues promptly.

· Develop strategies to enhance the dining experience.

· Lead and motivate the team to maintain a positive work environment.

· Conduct regular performance evaluations and provide feedback.

· Organize team meetings to communicate goals and updates.

· Ensure compliance with health and safety regulations, food safety standards, and licensing requirements.

· Implement and maintain cleanliness and sanitation protocols.

· Train staff on safety practices and emergency procedures.

· Collaborate with marketing teams to promote the restaurant and attract customers.

· Plan and execute special events, promotions, and menu changes.

· Engage with the local community and build partnerships.

· Work with chefs to create and update the menu based on customer preferences and seasonal availability.

· Monitor food quality and presentation standards.

· Prepare reports on sales, labor, and other operational metrics.

· Use data analysis to make informed decisions for improvements.

Qualifications:

-Strong leadership, communication, and organizational skills.

-Ability to work in a high-pressure environment while maintaining attention to detail.

-Flexibility to work evenings, weekends, and holidays as required.

Benefits:

- Staff Meal provided.

- transport claimable to and from work place to home.

- Salary S$3,000 to S$4,500.

- Immediate candidates are preferred.

Roles & Responsibilities:

· Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.

· Updating and entering in all information in the Warehouse Management System (WMS)

· To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

· Export process: warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.

· Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.

· Communicating with interoffices, customers, warehouses, carriers, transporters, and 3rd party vendors.

· Ensure daily, weekly, and monthly reports are up-to-date and provided to the department head on a timely basis.

· Communicate discrepancies/issues to team supervisor/manager when necessary

· To assist direct superior with any special projects assigned and provide backup to other CS team when necessary

· Making sure that workplace safety rules & DSV Policy are being followed

· Ensure all customers' standard operating procedures are followed and updated

· To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

To be successful in this role, you will require the following:

· Familiar with SAP, WMS System

· GCE ‘O’ Level with minimum 2 years relevant experience

· Demonstrated warehouse and customer service experience

· Excellent written and oral communications skills

· Strong problem-solving ability

· On-job training will be provided

· Meticulous, able to work independently and a team player

· Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assigned by the management

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements