WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

This is a unique and highly visible opportunity for a driven Senior Account Manager to join PALO IT Singapore.

The core focus of this role is on maintaining, nurturing and growing existing relationships and our preferred candidate has a mixed background as sales, project manager/scrum master/program manager and has a proven track record of effectively influencing the most senior decision makers within the digital/technology domain.

YOUR RESPONSIBILITIES:

Client Relationship Management:

• Build and maintain strong relationships with clients
• Understand client needs, challenges, and goals to provide tailored solutions.
• Regularly engage with clients to address inquiries, resolve issues, and ensure satisfaction.

Sales and Business Development:

• Identify new business opportunities within the private sector.
• Develop account strategies to achieve sales targets.
• Present our technology consulting services to potential clients.
• Negotiate contracts and pricing terms.
• Participate in industry events for thought leadership and networking

Account Management:

• Manage existing client accounts by understanding their technology requirements.
• Collaborate with cross-functional teams (technical, delivery, and support) to meet client expectations.
• Monitor project progress and ensure timely delivery of services.
• Oversee account P&L across projects

Market Research:

• Stay informed about industry trends, regulatory changes, and competitive landscape.
• Identify areas for growth and innovation within the healthcare market.

Reporting and Analytics:

• Track key performance metrics related to account management and sales.
• Provide regular reports to management on account status, revenue, and growth opportunities.

YOUR PROFILE:

• Extensive knowledge within the innovation & transformation space
• Extensive experience in leading and developing accounts
• Experience in crafting proposals for client needs
• Experience in agile delivery methodologies
• Experience with project management
• Experience working within a consultancy environment
• Outstanding communication skills both verbally and in writing.
• Be a team player, with a great sense of humor.
• Candidates with entrepreneurship background and attitude will be preferred.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Skills and Qualifications:

• Minimum 10 years experience spread across Application Maintenance and Application Development Projects.
• Good to have experience in Cloud Enablement and Spunk Monitoring Tools development

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

Account Manager are responsible on client management, serving as a main point of contact between the client and the company by managing and nurturing relationships.

What you will do:

• Client Management : Build and maintain strong relationships with clients by understanding their needs, objectives and expectations. Act as a liaison between the client and the company
• Communication : Regularly communicate with clients to provide updates, address concerns and provide feedbacks
• Account Planning : Develop strategic accounts plan by outlining sales forecast to maximize utilization
• Customer retention : Implement strategies to retain existing clients and performing annual account reviews
• Sales Support : Collaborate with sales team to complete client onboarding
• Any other ad hoc tasks assigned

What we are looking for:

• Min 1 year in B2B account management/servicing (Lending or relevant trade knowledge is preferred)
• Diploma Holder
• Excel and Microsoft skills
• Bilingual in English and Mandarin

What it is in for you:

• Bonus-based scheme with competitive compensation
• Opportunities for career advancement
• Supportive environment that values work-life balance
  

Join us and be part of the family where your contributions are recognized and where you can make a real impact on our shared success

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Weybourne Group is the holding company for the Dyson technology company, Dyson Farming, and other diverse business interests. Outside the operating businesses, Weybourne manages an investment portfolio and provides financial and other professional support to the Dyson Family, their estates, and personal business interests. The group covers a wide range of sectors including farming, financial and commercial property investments and residential property. We currently have a team of around 75 employees whose roles cover accountancy, financial control, tax and treasury, commercial property and financial investment management, security, audit, IT and HR based in both the UK and Singapore (where the Group Head Office is located).

Our employees are offered a competitive reward package and the opportunity to work in a challenging and diverse environment. We’re really passionate about learning and have a strong focus on development through external courses, progression opportunities and cross skilling. We are proud of our well being offering and comprehensive employee engagement strategy.

How we work:

We work with a strong collective purpose to offer considered and practical advice. We are agile and nimble; we solve problems. Embracing a challenge is part of everyday life at Weybourne, and we embrace this. Innovation, courage of convictions and the drive to push new ideas through are qualities essential across all our team.

Overview - Role and Department:

The Assistant Finance Manager will collaborate with the Finance team in Singapore and the UK to deliver exceptional accounting and financial support. The successful candidate will have a specific focus on Weybourne Holding Pte Limited (WHPL) and its subsidiary companies as necessary.

If you're a qualified Accountant with a commitment to meeting deadlines, excellent organisational skills, and a strong sense of discretion, we encourage you to apply and be a part of our dynamic team.

Key responsibilities:

• Preparing management accounts in accordance with agreed policies and procedures, providing valuable commentary and analysis against budget and other reports for the WHPL Group and its associated entities.
• Creating monthly cashflows and P&L forecasts to support business managers, ensuring a consistent and appropriate approach.
• Reviewing management accounts and information of other entities as needed.
• Coordinating and facilitating the annual budget process, including preparing information for Board approval.
• Building and maintaining strong relationships with key budget holders, offering regular reporting and support as needed.
• Preparing necessary information for Board and Audit Committees.
• Overseeing the audit process and maintaining a productive relationship, leading the year-end activities and producing Group and relevant subsidiary/entity statutory accounts.
• Performing control account reconciliations for all balance sheet accounts and month-end schedules.
• Providing technical expertise and accounting support to Weybourne Holdings Group entities as necessary.
• Managing the transfer pricing process, collaborating with the tax team to ensure an up-to-date transfer pricing model, and handling associated billing.
• Managing the recharge process for central family office costs to entities, including conducting regular reviews of rates and charges, and managing associated billing.
• Coordinating and supporting reviews of finance policies and procedures.
• Assisting the Tax team in preparing VAT and GST returns, including providing necessary analysis.
• Reviewing and approving new supplier setups, and checking and releasing AP invoices in the ERP system.
• Supporting the financial training needs of both finance and non-finance employees.
• Assisting with other ad hoc projects and analysis as directed by Senior Management.

Additional Responsibilities:

• Building strong and positive relationships throughout the Weybourne Group to promote effective and streamlined reporting, ensuring seamless collaboration when necessary.
• Displaying a dedicated commitment to self-improvement by actively seeking out training opportunities that enhance your role and skillset.
• Taking proactive measures to uphold exceptional work standards, taking the initiative to address any areas that do not meet requirements or raise concerns when necessary.
• Adhering to company policies, procedures, and embodying the core values of Weybourne in your conduct, ensuring alignment with the Finance team.
• Tackling miscellaneous tasks on an as-needed basis, showing flexibility and willingness to contribute beyond your core responsibilities.

• Qualified Accountant or equivalent post graduate qualification in Finance, Accounting or related discipline with demonstrable qualified experience
• Previous experience in a role in a similar position (involving most of the key tasks listed above).
• Commitment to meeting demanding reporting deadlines.
• Excellent organisational and prioritisation skills.
• Computer literate, with good skills in Microsoft Office, especially Excel. Experience of an ERP system desirable.
• Confident communication skills, with the ability to interact with individuals from a range of backgrounds.
• Willing and able to take responsibility and ownership for tasks.
• Ability to work autonomously when required, whilst still possessing strong teamwork skills.
• Strong sense of discretion, appreciating the confidentiality of the work.
• Keen to suggest improvements to current ways of working.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets

• Overseeing a range of functions to facilitate the delivery of ops services to the end-users.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Providing accurate and regular reports to the management on performance of the service delivery.
• Analysing client as well as internal processes, and creating strategies for service delivery optimization
• To build and manage a team of maintenance service engineers with competency to match the expectation of the customers.
• Plan and manage the maintenance team who will attend to response within the SLA.
• Be clear of contractual obligations, contracts validity and contracts renewal with client.
• Meet and exceed Financial KPI for the service team.

Skills and Qualifications:

• Service Management
• Salesforce Service Cloud
• Salesforce Marketing Cloud

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

• Interview customers and print documents
• Handle customers queries
• Explain to customers the terms and conditions of contracts
• Handle english and chinese speaking customers
• Handle customers feedbacks and complaints

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

KEY RESPONSIBILITIES

• Manage overall solutions, new proposals and identify opportunities to improve or implement strategies to expand the Corporate IT services.
• Identify areas of concerns, issues and implement strategic solutions to further improve IT operations.
• Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
• Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
• Ensure accurate development and traceability of requirements during project lifecycle.
• Manage the end to end project delivery including procurement process.
• Manage the change enablement process throughout project duration.
• Manage and develop customer relationships and perceptions to achieve mutual goals.
• Determine the project approach, staffing, responsibilities, and schedule.
• Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) in meeting requirements and service level agreements.

KEY REQUIREMENTS

• Bachelor's degree in business or technology-related field (or equivalent).
• At least 5 years of working experience in implementing technology projects.
• At least 3 years of project management experience, preferably on Microsoft solutions.
• Possess a global perspective mindset to evolve with the organisation.
• Demonstrated ability to think and work systematically and logically.
• Good understanding of contract terms and interpretation.
• Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
• Experience in customer expectations management.
• Demonstrated experience employing project management methods, tools, techniques.
• Clear and concise oral and written communication.
• Results oriented / self-directed ability to drive change in unstructured environment.
• Good client interface and presentation skills.

About ATLAS Bar Singapore:Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:Not wanting to rest on laurels, we have opportunities to expand our operations and are now searching for a dedicated Front of House Manager to join and lead our existing Floor team. Beyond the execution of world-class service, your job will require that you actively engage the team to provide exceptional day to day guest experiences while driving staff training, knowledge building and general team management. This special individual will work alongside our Head Bartender and report into the Assistant General Manager. Furthermore, the right applicant could be groomed for broader responsibilities in the short to mid-term future. Most importantly though, we require a candidate to grow and develop themselves and others in the world of gin and hospitality! Commitment to Growth is our key value and if you live for all things food and drink whilst working in a close team, ATLAS is the right place for you.

Do you thrive in a fast-paced environment?At ATLAS, we embrace the excitement and energy of a fast-paced environment with an existing, well trained Supervisory team. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself, expand as a professional and further develop a world class Front of House team in your own image with the guidance and oversight of strong core management.

Are there other benefits?Our commitment to growth extends to our Employees, and if you have a genuine passion for all things food and drink, ATLAS is the ideal place for you to thrive.Join our team and enjoy fantastic benefits, including:

Annual KPI bonus: As a member of our management team, a performance-based bonus will be awarded each year towards achievable goals. Your dedication and outstanding service will definitely be rewarded.
Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to very competitive wages and KPI incentives, we offer an annual work anniversary incentive to celebrate your work anniversary with us.
If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced manager or a younger professional wanting to start your journey in hospitality management, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Additionally, if you are seeking part-time service crew roles, we have opportunities available to accommodate your needs.

We are a global service organization with a team of great people, with a shared vision, values and mission:

Protecting People. Enhancing Lives. Preserving our Planet. Look us up https://www.rentokil-initial.com/about-us

We are an equal opportunity employer! We are now recruiting and welcome energetic and like minded professionals to apply.

The HR Manager should be ready to oversee, manage and execute all aspects of human resources. Ideal candidate should be able to work in an highly operational working environment. The role requires someone who has managed C&B and worked as a HRBP. This person will report directly to the HR Director, Singapore, Thailand and Vietnam, stationed in Singapore.

DETAILED RESPONSIBILITIES

• Payroll - manage all tasks pertaining to preparation of salaries in an accurate and timely manner, payroll processing, payroll reconciliation, and preparation of statutory reports and periodic audits.
• Work with insurance providers to ensure all insurance matters are followed up.
• Develop, review and implement HR strategies and policies that support business goals, with a focus on data collations and analysis for continuous improvement.
• Manage employment contracts, certification letters and other HR related letters.
• Manage on-boarding and off-boarding activities
• Maintain organisation's employees' database on Workday and Sage
• Organise activities and events to enhance employee bonding and engagement.
• Handle employee relations including grievances and disciplinary issues.
• Handle annual performance management and pay review process from start to finish. Guide functional leads on performance and pay decisions
• Ensure compliance with labour regulations
• Other ad hoc HR functions as and when required or assigned

REQUIREMENTS

• Degree / Diploma in BA, HRM, or equivalent
• Minimum 5 years HR Generalist experience in service or relevant industry
• Proficient in English
• Able to speak an additional local language

EXPERTISE IN :

• Singapore's Labor / Employment Laws
• Payroll Management and Payroll / data compliance
• Employee Relations/Industrial relations
• Sound knowledge of recruitment practices, networks and work pass / work permit requirements
• Have supervised a small team

ATTRIBUTES:

• Mature and confident with interpersonal skill and dare to make a change as and when is required.
• Able to exercise discretion in handling highly confidential issues and execution in a positive manner when come to the critical cases
• Demonstrate strong written and oral communication skills
• Display familiarity with local laws & regulations
• Interact with individuals at all levels of the organization professionally
• Motivate, develop, and direct people as they work, identifying the best people for the job
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions , or approaches to problems, systematic and thorough in the execution of tasks.

A market competitive rewards structure and a fast paced and friendly environment with lots of learning opportunities

As PSI’s Senior Proposal Manager, you will contribute to everything from RFP to bid defense strategies.  You will partner with global teams of subject matter experts from Feasibility, Medical Affairs, Project Management, Clinical Operations, Budgeting, and Business Development to produce winning proposals. You will build your strategies and budgets in a unique cloud-based platform, INTELIA. You’ll be part of a dynamic global team, passionate about delivering clinical trials on time.

The job will include:

• Writing strategic proposals that meet our clients’ needs
• Modeling studies and draft budgets in INTELIA (PSI’s proprietary platform)
• Organizing, attending, and leading strategy calls for each RFP
• Ensuring quality input from various stakeholders within the company
• Working with the budgeting team to develop competitive budgets and obtaining missing costs
• Preparing vendor RFPs and obtaining vendor quotes
• Providing support for bid defense meetings
• Attending client meetings
• Maintaining RFPs in PSI systems

• Perm, West (Hybrid Work Arrangements)
• Must have experience with leasing for flatted factories / data centers (B1/B2 industrial)
• Sound understanding of the industrial leasing industry with an extensive network of contacts.
• 5 years of relevant experiences in marketing and industrial leasing.

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Description

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s commercial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate and industrial leasing industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Bonus
• Medical Coverage
• Hybrid work arrangements

This is a role in the in-house client-dedicated Team in Keywords Singapore.  The Lead LPM role will support the client’s Localisation team and will work closely with the client’s tools, processes and personnel.

In this role, the Lead LPM will need to master file delivery management to support the client’s localisation and LQA requests.

The Lead LPM will manage the hand off and delivery of multiple localisation projects of different sizes, simultaneously within the timeframe agreed with the client.

Responsibilities:

Client Relationship:

• Work closely with the client’s localisation team on project specifications.
• Communicate regularly and professionally with the client’s localisation team.

Communication:

• Manage all communication channels on assigned projects.
• Ensure communication is clear and concise on project requirements to other Keywords offices and the client’s language providers and development teams.

Project Management:

• Work with the client’s localisation tool to organise tasks and deliveries.
• Hand off files to the client’s language providers, including Keywords.
• Monitor status and track delivery of projects.
• Seek solutions for issues that arise during projects and escalate risks as necessary.
• Propose improvements to process where applicable.

Teamwork:

• Work as part of in-house client-dedicated teams in Keywords.
• Build good working relationships with all client-dedicated team members in Keywords.
• Build working relationships and daily cooperation with the Keywords LPMs and Keywords Leads for Localisation and LQA.
• Build good working relationships with other Keywords offices, language providers and developers, working on the client’s localisation.
• Support the other LPMs and assist the Keywords Team Leads in daily operation.

Reporting:

• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Escalate any material issues that arise on a project to the LPMs and Team Manager and agree how to manage and communicate these with the client.
• Participate in regular internal and client meetings.
• Participate in business reviews with both internal and external stake holders.

Personal development:

• Take responsibility for personal learning and training needs.

• Only open for Singaporeans
• Degree / Diploma in Business, Translation, Computer Science or Games Development
• Minimum 3 years’ experience in Games Localisation or LQA
• Must be motivated and a team player
• Excellent written, verbal and interpersonal communication skills in English and Chinese
• Excellent knowledge of PC and MS Office products is essential
• Excellent coordination skills
• Flexible towards working hours
• Ability to cope under pressure and to work to tight deadlines
• Ability to work with remote teams
• In depth knowledge of MOBA games
• Knowledge of memoQ
• Knowledge of an additional language an advantage
• Knowledge of MT an advantage

Additional:

• This is a 1-year contract (renewable & convertible to permanent) position.
• Working Location: Lavender MRT
• Working Hours: Monday to Fridays, 10am to 7pm

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire

• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.

https://www.keywordsstudios.com/privacy-policy/

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Maximize business opportunities by selling the right room to the right customer at the right time and price.
• Achieve financial results through effective sales strategies and tactics.
• Utilize and promote technology to increase productivity and profitability.
• Build strong relationships with customers and business partners.
• Identify and handle sales leads efficiently.
• Fulfill customer relationship management responsibilities and sales goals through planned customer interviews.
• Prepare and update customer management reports and ensure timely follow-up.
• Actively distribute product information and raise awareness in relevant markets and business segments.
• Cross-sell products and services in accordance with corporate and divisional guidelines
• Use unique selling points to link features with benefits during sales calls.
• Contribute creatively to product and sales development.
• Assist in planning and coordinating sales activities, events, and promotions.
• Manage accounts and maintain up-to-date customer information manually and electronically.
• Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
• Confidently sell premium rates.
• Possess basic computational abilities and a strong sense of business acumen.
• Basic Knowledgeable in Corporate, Travel Industry, Corporate, MICE and Catering sales.
• Understand the market and competitors within own market segment.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, event organization, and audio-visual equipment.
• Extensive experience in sales and marketing, with a proven track record of delivering results.
• Ability to identify and handle sales leads effectively and efficiently.
• Builds effective relationships with customers and business partners.
• Represents the hotel and participates in domestic and international sales activities.
• Confident in selling premium rates and able to overcome objections, especially with pricing.
• Understanding the market and its competitors and ability to conduct market research and analysis to develop effective sales and marketing strategies.
• Proficient in technology and software tools for sales and marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Job Descriptions:

• Manage and work with project team to assigned project(s).
• Perform engineering duties such as engineering calculations, planning, tender, estimates, costing, taking off measurement. Preparation/Evaluations as part of the engineering project team.
• Prepare tender document and tender drawings for tender.
• Design and engineering of Mechanical and Electrical Services for Building Services.
• Liaise and coordinate with architect, other consultants, owners and contractors in development and implementation of the project until completion.
• Liaison with clients, project managers, consultants, contractors, and other stakeholders who are handling the project matters.
• Attending site progress meeting and site technical issues.
• Work with other engineers and designers to complete assigned work within deadlines.
• Conduct testing and commissioning of Mechanical and Electrical System.
• Ensure compliance with ISO Quality Procedure and Occupational Health and Safety.
• Any other scope of work assigned by the Senior Project Manager / Project Director.

Requirement:

• Relevant degree in Mechanical Engineering and recognized by PEB, Singapore.
• Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications
• Tendering and Estimation is a must
• Having experience working with Electrical, Fire Protection & Solar Projects would be an added advantage
• Candidates from the same industry will be highly preferred

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

· Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled
• Developing and maintaining a detailed project plan
• Work with pre sales and solution team in cost and efforts estimation during project tendering phase

Requirements

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Experience in InfoComm Technology
• Experience in Maritime Communication Systems is preferred
• Sound knowledge of project planning, accounting and reporting tools
• Able to work in shipyard and shipboard environment
• Ability to innovate and adapt to fast and dynamic environment
• Excellent interpersonal, communication and written skills
• Ability to work independently and in team setting
• PMP certification would be an advantage
• Wiling to travel
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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