COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Ensure Content Code compliance in all our locally produced and acquired Chinese programme broadcasts on FTA-TV Channels, mewatch and online/socials.

Scope

• Keen awareness of local social/community sensitivities in programming for content broadcast on Ch8/ChU and mewatch.
• Knowledgeable of local and regional political and bi-lateral concerns of the day.
• Possess a general understanding of local laws & regulations.
• Ability to comprehend Chinese dialects is helpful.
• Possess good English writing skills for effective communications on compliance matters with internal and external stakeholders.

Responsibilities

• Vetting of Chinese content (from local and foreign studios) for Code compliance across different platforms.
• Assessment of pre-production scripts and highlighting of potential concerns in local content.
• Ability to make editorial amendments to mitigate content issues and sensitivities.
• Recommend appropriate consumer advisory ratings and scheduling suitability of programmes.
• Research on specific themes/subjects that may have sensitivities for local broadcast.
• Craft engaging synopses for acquired programmes for media / press release.
• Work closely with Programming / Marketing / Scheduling / Subtitling & Sales teams in achieving our Corporate goals.

• General Degree in any discipline.
• Experience in Broadcast / Media regulations and compliance will be beneficial.
• Ability to work independently and under pressure to meet broadcast deadlines.

• Lead and supervise a team of Executives, Administrative Assistant and Technicians for the overall operation
• Motivate staff to ensure productivity at work and advocate for improvement on works processes and areas to achieve excellent customer service
• Responsible for planning, monitoring and maintaining the operational and capital expenditures of the buildings as assigned
• Ensure that preventive maintenance works are carried out by service providers in accordance with the Contract requirements
• Responsible for overall smooth operation of the buildings as assigned and ensures that all emergencies are attended to promptly and rectified with minimal inconvenience and disruption to tenants and owners. Incident reports are to be submitted promptly per SOPs

Job Responsibilities:

• The Business Development Manager is responsible for business development, build trust and long term relationships with customers, work with sales and marketing team to provide broad based and niche personalised service and consistently top notch food products sourced globally.
• He/she is expected to maintain a forecast and targeting sales attainment plan, participate in competitive analysis and pricing strategy development, perform market research, prospecting, develop sales strategy and meet sales targets. He/she is also responsible for managing business resources, servicing existing customer accounts and at the same time penetrating into new channels and open new accounts.
• Resourceful and analytical, he/she is required to manage resources and obtain buy-in from internal and external stakeholders. He/she is also expected to have strong leadership skills, make business decisions independently.

Requirements:

• Minimum 5 years’ related experience in business development/sales managerial position in Foodservice trade with proven sales track record
• Excellent communication and negotiation skills
• Critical thinker and problem solver
• Goal-oriented, able to work independently and a team player
• Able to analyse data and business statistics and translate results into better solutions
• Able to multi-task, prioritize and manage time effectively
• Experience in managing data analytics and financial reports
• Degree in business administration, sales or relevant field

Job Duties

Commercial planning & monitoring

• Provide inputs to supervisor on commercial aspects of the project management program
• Define documentation guidelines for financial reporting on the project; Oversee adherence to the same on an on-going basis
• Guide subordinates on analysing project revenues and direct/indirect costs against forecasts
• Evaluate options for addressing significant deviations from the plan in consultation with supervisor
• Advise and support relevant project teams on corrective action
• Provide necessary support with respect to documentation, etc. to external audit teams

Risk & opportunity management

• Evaluate risks and opportunities identified by the project teams in consultation with supervisor
• Perform valuations with respect to the potential financial impact of key risks/opportunities
• Adjust project costs to reflect the same for tendering as well as during project execution
• Advise and support relevant project teams on mitigating risks and leveraging opportunities

Cash flow management

• Oversee and direct team on collecting payments from clients in a timely manner; seek support from supervisor in case of any issue
• Liaison with financial institutions for timely payment to suppliers and sub-contractors
• Monitor project cash flows against forecasts on an on-going basis
• Guide subordinates or relevant project teams on taking corrective action for any deviations from forecast
• Raise unresolved issues to supervisor in a timely manner for subsequent planning and resolution

Client negotiations

• Conduct commercial negotiations with client during the initial contracting process; Seek inputs from supervisor and project teams on technical aspects
• Oversee timely issue of notices to the client for any subsequent variations in scope of work, sequence of work, timelines, documentation requirements, etc. from the original contract
• Provide necessary clarifications to the client for any queries/concerns related to such notices issued
• Inform the Head of Commercial on major deviations from project scope and outcomes of high-impact negotiations

Supplier/sub-contractor management

• Create procurement strategy for the project in conjunction with supervisor
• Review and approve procurement schedules created by subordinate
• Guide subordinate on evaluation of sub-contractors, preparation of contracts and monitoring of sub-contractor performance
• Monitor critical sub-contracted work as directed by supervisor
• Feedback from supervisor on supplier/sub-contractor management

People management

• Set objective goals and evaluate performance of subordinates
• Train and mentor subordinates on technical as well as behavioural aspects of their respective roles
• Provide opportunities to the team to develop their capabilities
• Identify performance gaps in subordinates and provide necessary support to close such gaps
• Recognise and encourage high performing subordinates
• Resolve issues faced by subordinates

Job Requirements

• Degree in Quantitative Surveying or related area
• More than 8 years of experience in the construction industry
• 3-5 years of experience in managing the commercial department of projects of similar size/complexity
• Good knowledge of legal aspects relevant to contracting
• Good organization and time management skills

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

The Business Development Manager is responsible for driving business expansion by generating new leads, implementing localised market growth strategies, and enhancing brand awareness. This role involves developing innovative approaches to fuel company growth, identifying market opportunities, and implementing strategies to maximise awareness and market share. The Business Development Manager will collaborate cross-functionally to drive sustainable growth and establish the organization as a market leader.

• An experienced, networked business development professional, their self-starter approach and positive attitude will allow them to thrive in a small growing business that helps global clients solve large scale, often ambiguous problems.
• The manager leverages outstanding interpersonal skills to develop a clear understanding of clients' needs and foster strong relationships. This role prioritizes client satisfaction while focusing on generating new leads.
• With a diverse professional background they will be comfortable communicating the value proposition of a design business with a broad product and service offering.
• The manager will report into local principals whilst collaborating with other global business development personnel in the execution of global business development strategies.

Strategic Business Development:

• Articulate and present Eight Inc.’s vision and strategy to clients and prospects.
• Manage the studio BD pipeline, from prospects and leads through to working with Directors and Program leads to coordinate and support RFI and RFP submissions.
• Develop and present ideas about the challenges and opportunities clients and prospects face — distilling insights and making recommendations.
• Implement and monitor the success of the strategic business development plan for target markets and identify long term strategic partnerships.
• Work closely with the local Principals in identifying new opportunities (market segments, customer base, and industry verticals to target).

Marketing:

• Implement and improve the marketing plan for the studio in close collaboration with local Principals. This should include identifying events, speaking engagements, planning and creating social media content, scheduling and outreach - for all target markets
• Manage and create a set of case studies to be used in marketing efforts for the region.
• Help create compelling sales presentations using industry knowledge, market trends, and case studies to clearly communicate the value proposition and inspire action.
• Support development of thought leadership pieces in concert with thought leadership calendar

Pipeline:

• Manage and coordinate the proposal and pitch process, respond directly to incoming RFPs or RFI’s and support in the writing and design of proposals.
• Develop and manage sales pipeline with target clients.
• Prepare and give business reviews and strategic recommendations to the local Principals and the Global Executive Team regarding progress and roadblocks to closing new customers.
• Track lead and client development process using Pipedrive
• Provide monthly updates on marketing and outreach activities

Qualities :

Outstanding presentation, communication and client liaison skills.

Excellent interpersonal skills with keen attention to detail

An intuitive, insightful reader of people

Self-starter with a high degree of initiative

Ability to prioritize and multitask, handling several prospects at one time

Ability to adapt to new environments and interact with all levels

Ability to handle difficult client situations with finesse and tact

Exceptional written and verbal communication and interpersonal skills

Team-oriented toward one common goal rather than individual performance

Excellent organizational skills, coupled with being an approachable team member

Time management skills

Proficient in word/pages, excel/numbers and Keynote

Excellent ability to communicate fluently - Team player, must be flexible, positive and helpful

Relentless passion, curiosity and desire for continual learning

Experience :

• A qualification at degree level in a specific field, ie: business, architecture, communications (digital/graphic), exhibition or environmental design
• Design agency experience working on major corporate brands in retail, architecture, interior and exhibition design environments is preferable
• 3+ years sales experience and proven track record in a design consultant business preferred
• Strong network and ability to engage executive levels at regional and international companies
• Experience managing essential marketing systems (CRM, image libraries, digital asset databases) - Knowledge of general design and consulting industry

Attractive Commision(Upto 4%) on top of the Base salary in addition to good benefits.

Job Description

·Communicate with customers via phone, email, mail or personally.

.To provide assistance over the phone or first-level remote support, otherwise, transfer/ convey the customer’s problems and requirements to the Support Team precisely and clearly, so that issues can be handled smoothly.

·Monitor and follow up on the pending problem issue, and alert the Support Team when necessary to ensure that the issue is resolved effectively within a reasonable time and customer satisfaction can be maximized.

·Arrange for hardware and delivery for support services.

·Ensure that services rendered are accurately invoiced by ensuring Delivery Orders, Support Service Forms, or other relevant documents are raised and channeled to the Finance Team for invoicing.

·Record customer’s problem and service requirements with our products and services

.Investigate and resolve customer queries

·Collect all information needed to prepare the Quotation.

.Follow up on maintenance contract renewal

·Generate accurate and send out invoices on time

·Coordinate marketing activities

.Maintain up-to-date billing system & Customer detail.

·Maintain accurate prospects and client records for sales opportunities.

·Compile & prepare Monthly service Summary & other relevant reports.

·Post-sale admin duties

·Perform any other ad-hoc duties as assigned.

Requirements

· Minimum O-level

· Strong written and verbal in English and Mandarin. (to liaise with English or Mandarin-speaking clients and associates)

· Minimum 1-year working experience

.Strong communication skills both written and verbal

.Proficiency in Microsoft Word and Excel

.Good interpersonal skills

.Ability to work in a team and call clients

.Pleasant, positive, and willing to learn

• Bachelor’s Degree or Master’s degree in computer engineering or related field.
• Proven working experience in test delivery or equivalent role with at least 10 years relevant experience in large and complex organisations preferably in the area of Banking and Finance.
• Hands on experience and management experience in handling Manual, Automation and Performance testing.
• Management skill in handling big team and stakeholders.
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies.
• Experience in various testing tool suites.
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

The FP&A Manager will be dedicated to MedTech sector and will partner with Finance leader of the South East Asia cluster in enabling Business Unit Finance’s success in Planning & Updates, Reporting, and Analytics as well as cluster controlling activities. This role will be critical in developing relationships with key stakeholders within the Business Unit Finance team as well as relevant Business Partners to ensure their FP&A needs are being met.

The Manager will supervise a team of 3 analysts and be responsible for coaching, providing feedback and developing the necessary FP&A skills of the analysts. You will play a pivotal role in reviewing critical outputs / work products produced by the Analysts and forging internal collaboration across the team to ensure high service delivery.

The FP&A manager will also business partner with SEA functional leads and will take a responsibility for the controllership of the SEA regional office.

The FP&A manager will play a pivotal role in the simplification & standardization initiatives as well as SigniFi transformation. You will ensure appropriate standardization of FP&A activities within the cluster and will support Regional FP&A Director in identifying and evaluating opportunities to refine and enhance the global standards. You will play a critical change management role in the journey to SigniFi, as well as serve a key role in implementing and refining new FP&A capabilities for the MedTech Asia Pac team.

The FP&A manager will work closely with other tiers of Finance to maintain an understanding of the broader P&L. Your core understanding of the FP&A process, as well as your ability to take ownership for performance and development of others, will be vital to the success of the MedTech Asia Pac team as a whole.

Key Activities:

• FP&A activities
• Business partnering with functional leads / SEA regional office finance management
• Business Plan and Monthly/Quarterly Update Support
• Standard and ad-hoc reporting and analytics execution
• Standardization / SigniFi / Capability BuildDrive Global & Regional FP&A standards / digital capabilities within the MedTech Asia Pac group
  Lead SigniFi transformation journey in SEA
  Support the FP&A Director on standardization efforts
  Develop business acumen within self & team to improve business insights
  
• Issue/Query ManagementPrioritization / primary review of deliverables within the FP&A team
  

Key Stakeholders:

• SEA Finance Director and SEA BUF team
• Regional FP&A Director and regional FP&A team
• Regional supply chain finance
• SEA functional leads

Qualifications - External

• Bachelor’s Degree in Finance-related discipline
• CPA, CMA or other financial certification will be advantageous
• At least 8 years of relevant finance experience. FP&A experience strongly preferred.
• Knowledge of general finance/accounting processes.
• Strong influencer, independent thinking, strong planning/prioritization and process orientated mindset are critical to success.
• Passion for people development and talent management is critical.
• Experienced professional with strong communication skills who can interact with senior management is required.
• Intermediate to advanced skills in Microsoft Office is required.

Job Description:

Position Overview: We are looking for an experienced Business Development Manager to lead and execute our business development strategy for our newest business model, Info Academy. The successful candidate will play a pivotal role in identifying growth opportunities, building strong relationships with key partners and stakeholders, and driving the overall business expansion in the region.

Key Responsibilities:

1. Market Analysis: Conduct in-depth market research and analysis to identify emerging trends,opportunities, and threats within the job seeking portals/platform in Singapore.
2. Business Strategy: Develop and implement a comprehensive business development strategy that aligns with the company's objectives and revenue targets.
3. Partnership Development: Build and nurture strategic partnerships with key stakeholders, industry leaders, and potential clients to drive growth and collaboration.
4. Sales and Revenue Growth: Drive sales initiatives and revenue growth by identifying, targeting, and securing new business opportunities.
5. Team Leadership: Lead and mentor a team of sales & marketing professionals, setting clear goals and providing guidance to achieve business targets.
6. Pipeline Management: Maintain a robust sales pipeline and track progress using CRM tools to provide accurate forecasts and reports to senior management.
7. Networking: Represent the company at industry events, conferences, and seminars to build a strong presence and network with potential clients and partners.
8. Reporting: Regularly report on business development activities, achievements, and challenges to senior management.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in business development, sales, or a related field in the tech or WSQ Academy Education sector.
• Strong understanding of the Singapore WSQ training market and industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management capabilities.
• Demonstrated ability to meet and exceed sales targets.
• Proficiency in using CRM software and other relevant tools.
• Strategic thinking and problem-solving skills.
• Ability to adapt to a fast-paced and dynamic work environment.

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Summary:

Development of standard operating procedures and controls to manage the cluster’s development projects and provide support in long term planning of NUHS infra projects.

Plan and deliver NUHS renovation projects.

Key responsibilities:

• Develop and implement initiatives, systems and tools to enable consistency in delivery of infra projects in the cluster
• Develop project control tools to ensure projects are delivered within approved parameters and key project risks are monitored.
• Serve as a Project Manager to engage internal and external stakeholders to define scope, develop solutions, cost estimates and master schedule for assigned projects
• Responsible for procurement of consultants and contractors by drafting procurement strategies, procurement documents, evaluation matrix and managing the evaluation process of the vendors.
• Support planning of new facilities in NUHS by working with users to conduct feasibility studies, definition of user requirements, projection of resources required and setting up of project committees.
• Lead and execution of Special Projects or tasks as directed by RO in accordance to plan, timeline, budget and quality.

Requirements:

• Minimum a Bachelor Degree in Architectural, Building, Engineering, Project Management or related field of study.
• Minimum 10 of years of relevant experience, preferably in healthcare or public sector or large corporations
• Proficient in MS Office and proficiency in drafting software is preferred
• Ability to work in a fast pace environment with minimal supervision
• A team player with good communication skills

#LI-LL1

Based in the Singapore headquarters office, this role will report to the SVP/Head of Group Strategic Communications and Branding, co-leading the strategy and execution of our Group’s branding and customer experience efforts. We are looking for a talented and passionate senior branding professional to join the team as a Group AVP/ VP of Branding & Customer Experience. You are customer-centric, entrepreneurial, resourceful, meticulous and organised in the face of multiple and competing priorities. You understand how to strike a fine balance across data, insights and creativity to continue to help build the Frasers Property brand and add value to the business. You are a change advocate and interested in joining a fast-paced and highly-matrixed, multinational organisation, to inspire, partner and support a talented team of marketers and brand specialists focused on delivering creative and impactful solutions.

Brand management

• Work closely with the SVP/ Head of Group Strategic Communications & Branding, to develop and manage the brand strategy development and execution, as well as to collaborate with the businesses to build the Frasers Property brand across platforms, ensuring consistency and alignment with Frasers Property’s brand guidelines. Further refine the branding elements across platforms where relevant.
• Lead inspiring corporate brand campaigns and corporate marketing partnerships.
• Media campaign planning and execution.
• Play a key analytical role in establishing metrics for the purpose of measuring campaign effectiveness against KPI’s. Establish a process for benchmarking the brand’s performance in order to ensure campaigns are customer-centric, relevant and competitive.
• Co-manage the Group’s annual report development.
• Project manage and liaise with other teams to create engaging collateral in support of Group-led campaigns and initiatives.
• Contribute towards mentoring and developing other members of the branding function.
• Co-own the social media strategy and lead the social media agency relationship.
• Prepare regular progress reports for leadership teams on both business-as-usual and strategic activities, sourcing analytics where appropriate to demonstrate return on investment.

Customer experience

• Oversee the Group strategy and development of customer experience at Frasers Property, aligning with leaders on the goals and measure of CX through NPS and other relevant means.
• Counsel in the design and enhancements of customer journeys in partnership with key stakeholders in businesses who require support, in order to reduce friction and increase customer delight.
• Build a streamlined customer experience across departments, or asset classes where required.
• Establish ways to increase customer satisfaction and build brand loyalty.

Requirements :

• Bachelor’s Degree in Marketing or related field.
• 12-15 years’ experience within Branding, Marketing and Customer Experience field, having worked in-house and/or in an agency environment.
• Operates calmly as a mature team lead and team player with strong leadership skills to ensure a high level of output and strategic objectives are achieved. Able to navigate in an agile / matrix working environment, collaborating well to establish solid working relationships with cross-functional internal stakeholders at different levels and across multiple markets, while building extensive networks. Therefore, advantage with international exposure and understanding geographical diversity and needs.
• Excellent time management and organisational skills; ability to manage multiple assignments in a deadline-driven environment while maintaining a positive attitude.
• Must be highly detail-oriented, with an ability to think creatively/constructively in a pressured environment and possess a strong drive for results.
• Flexible project management style with the ability to quickly adapt and effect change efficiently.
• A self-starter with a positive, team-oriented attitude with exceptional communication/ interpersonal skills to clearly articulate ideas, frame problems and offer solutions.
• Strong English written and verbal proficiency including copywriting and editing for campaigns and creatives.
• Demonstrate strong digital and social media skills and experience. Branding and martech understanding and application are an advantage.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Responsibilities:

• Oversee day-to-day operations of the massage center
• Manage scheduling, bookings, and client relations
• Ensure high-quality service delivery and client satisfaction
• Supervise staff, including hiring, training, and performance evaluations
• Maintain cleanliness, safety, and compliance with regulations
• Handle administrative tasks such as inventory management and financial reporting

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Job Description: Karaoke Lounge Manager

Overview: As a Karaoke Lounge Manager, you will be responsible for overseeing the day-to-day operations of the karaoke lounge, ensuring a fun and memorable experience for guests while maintaining a high level of service and efficiency. You will manage a team of staff, coordinate events, and handle administrative tasks to ensure the smooth running of the establishment.

Responsibilities:

1. Staff Management:Recruit, train, and supervise karaoke hosts, bartenders, servers, and other staff members.
   Schedule staff shifts and manage payroll.
   Provide ongoing training and performance evaluations to maintain high service standards.
   
2. Customer Service:Ensure excellent customer service at all times, addressing guest concerns and resolving conflicts promptly.
   Interact with guests to ensure they are having a positive experience and provide assistance as needed.
   Monitor customer satisfaction through feedback and implement improvements as necessary.
   
3. Operations Management:Oversee daily operations, including opening and closing procedures, cleanliness, and maintenance of equipment.
   Manage inventory levels and order supplies as needed.
   Ensure compliance with health and safety regulations.
   
4. Event Coordination:Plan and coordinate special events, promotions, and themed nights to attract customers and increase revenue.
   Work with marketing team to advertise events and attract new customers.
   Coordinate with vendors and entertainment acts as necessary.
   
5. Financial Management:Monitor financial performance and create budgets to meet revenue and profit goals.
   Analyze sales data and trends to identify areas for improvement and cost-saving opportunities.
   Control operating expenses to maximize profitability.
   
6. Community Engagement:Build relationships with the local community and promote the karaoke lounge as a social hub.
   Participate in community events and sponsorships to increase brand visibility and goodwill.
   

Requirements:

1. Experience:Previous experience in hospitality management, preferably in a bar or nightclub setting.
   Experience in karaoke entertainment and familiarity with karaoke systems is highly desirable.
   
2. Leadership Skills:Strong leadership and interpersonal skills to effectively manage a team and motivate staff.
   Ability to delegate tasks and provide guidance to ensure smooth operations.
   
3. Customer Focus:Exceptional customer service skills with a focus on creating a positive experience for guests.
   Ability to handle customer complaints and resolve issues in a professional manner.
   
4. Organizational Skills:Excellent organizational and multitasking abilities to manage multiple priorities and deadlines effectively.
   Attention to detail to ensure accuracy in scheduling, inventory management, and financial reporting.
   
5. Communication Skills:Clear and effective communication skills, both verbal and written.
   Ability to communicate with staff, customers, and vendors effectively.
   
6. Flexibility:Willingness to work evenings, weekends, and holidays as required in the hospitality industry.
   Ability to adapt to changing circumstances and handle high-pressure situations calmly.
   
7. Education:A high school diploma or equivalent is required. A degree in hospitality management or a related field is preferred.
   
8. Additional Requirements:Must be of legal drinking age and possess any required certifications or licenses for serving alcohol in your jurisdiction.
   Knowledge of local entertainment laws and regulations is beneficial.
   

This is a role in the in-house client-dedicated Team in Keywords Singapore. The Lead LPM role will support the client’s Localisation team and will work closely with the client’s tools, processes and personnel.

In this role, the Lead LPM will need to master file delivery management to support the client’s localisation and LQA requests.

The Lead LPM will manage the hand off and delivery of multiple localisation projects of different sizes, simultaneously within the timeframe agreed with the client.

Duties and Responsibilites:

Client Relationship:

• Work closely with the client’s localisation team on project specifications.
• Communicate regularly and professionally with the client’s localisation team.

Communication:

• Manage all communication channels on assigned projects.
• Ensure communication is clear and concise on project requirements to other Keywords offices and the client’s language providers and development teams.

Project Management:

• Work with the client’s localisation tool to organise tasks and deliveries.
• Hand off files to the client’s language providers, including Keywords.
• Monitor status and track delivery of projects.
• Seek solutions for issues that arise during projects and escalate risks as necessary.
• Propose improvements to process where applicable.

Teamwork:

• Work as part of in-house client-dedicated teams in Keywords.
• Build good working relationships with all client-dedicated team members in Keywords.
• Build working relationships and daily cooperation with the Keywords LPMs and Keywords Leads for Localisation and LQA.
• Build good working relationships with other Keywords offices, language providers and developers, working on the client’s localisation.
• Support the other LPMs and assist the Keywords Team Leads in daily opersations.

Reporting:

• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Escalate any material issues that arise on a project to the LPMs and Team Manager and agree how to manage and communicate these with the client.
• Participate in regular internal and client meetings.
• Participate in business reviews with both internal and external stake holders.

Personal development:

• Take responsibility for personal learning and training needs.

Skills Required:

• Degree / Diploma in Business, Translation, Computer Science or Games Development
• Minimum 3 years’ experience in Games Localisation or LQA
• Must be motivated and a team player
• Excellent written, verbal and interpersonal communication skills in English and Chinese
• Excellent knowledge of PC and MS Office products is essential
• Excellent coordination skills
• Flexible towards working hours
• Ability to cope under pressure and to work to tight deadlines
• Ability to work with remote teams
• In depth knowledge of MOBA games
• Knowledge of memoQ
• Knowledge of an additional language an advantage
• Knowledge of MT an advantage

Additional Information:

• This is a 1-year contract (renewable & convertible to permanent) position
• Working Hours: Monday to Fridays, 10am to 7pm

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire

Job Description & Requirements

• In charge of the day-to-day store operations with responsibilities involving sales, cashiering, staff management, and customer handling
• Achieve branch KPI, sales targets, goals, and objectives
• Makes sure that the outlet has maintained good housekeeping standards, maintained at the highest level and maximum cleanliness and hygiene standards. Ensures that all staffs understand and adhere to food hygiene and housekeeping procedures.
• Assess and handle customer complaints.
• Provide in-house operations training.
• Interviews Part-time staff’s applicants, conducts training appraisals and performance reviews and counselling

Requirement:

• Preferably with 5 years’ F&B or retail experience
• Possess good management and strong leadership qualities
• Eager to learn and able to acquire new knowledge and skills quickly
• Good interpersonal skills
• Strong sense of customer service
• Quick thinker with the ability to solve problems and make effective decisions
• Ability to work under pressure in a fast-paced working environment

Job Description

AM8ZE is a leading ERP solutions provider committed to delivering cutting-edge solutions to businesses across various industries. We take pride in our innovative approach, client-centric focus and dedication to excellence. We are seeking a dynamic and experienced Project Manager cum QA to join our team in Singapore. The ideal candidate will play a crucial role in managing and overseeing ERP implementation projects, ensuring successful project delivery as well as maintaining high-quality standards through effective QA processes.

Key Responsibilities

1. Project Management: Lead and manage ERP implementation projects from initiation to completion.

- Develop detailed project plans, schedules and resource allocation.

- Coordinate with cross-functional teams, ensuring effective communication and collaboration.

- Monitor project progress, identify and mitigate risks and manage project and timeline scope.

2. Quality Assurance: Develop and implement QA processes and methodologies for ERP projects.

- Conduct thorough testing of ERP solutions to ensure they meet quality standards and client requirements.

- Collaborate with development teams to identify and address issues and

bugs.

- Establish and maintain documentation related to QA processes and test cases.

3. Client Interaction: Act as a primary point of contact for clients during project engagements.

- Gather and document client requirements, ensuring a clear - understanding of their business needs.

- Provide regular project updates and address client queries or concerns.

4. Team Leadership: Lead, motivate, and inspire project teams to achieve project goals.

- Foster a collaborative and positive team environment.

- Provide guidance and mentorship to team members.

Qualifications

• Diploma in a relevant field (e.g., Computer Science, Information Technology).

• Proven experience as a Project Manager in ERP implementations.

• Strong understanding of ERP systems and business processes.

• QA experience, including the development and execution of test plans.

• Excellent communication and interpersonal skills.

• PMP or other relevant certifications are a strong plus.

Working with North Asia & South Asia Leadership team to ensure both have integrated HR stategies which are aligned to and reinforce the business strategy. Provide support and advice in all areas of people management/development and be responsible for site HR activities.

As part of the Detection HR Team, the HR Manager, North Asia & South Asia, will also be responsible for projects as defined in the Divisional HR Strategy.

• Working with the Market Head, Leadership Team and the Site HR Teams and to review and build organisational capability, develop existing talent and identify potential talent, within Division and externally.
• Working as a key driver and facilitator of change throughout the business.
• Provide expertise in change management and drive the new organisational model.
• Working with the Market Head and the leadership team and helping them to engage employees, address people issues and continually raising the performance bar.
• With a focus on supporting the Division's Talent Management Process
• Drive the Rewards agenda within their area of responsbility and put in place appropriate reward structures, as part of the Divisions Reward Philosophy.
• Develop and sustain relationships with executives and key stakeholders in the business. Coordinate and collaborate with HR Centers of Excellence, HR Service Centers and local HR teams, as applicable, to ensure delivery on all strategic plans.
• Partner the business on Budgeting & Strategy Planning and own the development and deployment of the Strategic Workforce Plans within their areas of responsibility.

Technical Knowledge:

• Bachelor's Degree (HR Masters or MBA with HR specialization, highly preferred)
• 10+ years of progressively responsbile HR experience
• Related manufacture industry experience preferred
• Successful track record as an HR generalist with involvement in organization design and development, employee resourcing/talent acquisition, change management, employee relations, compensation and benefits, employment, and employee training and development

Attachment Roles and Responsibilites:

• Collaborate with the Project Manager and director to coordinate project activities, ensuring seamless communication between team members, subcontractors, and clients.
• Scheduling and Planning ensuring efficient allocation of resources and adherence to project deadlines.
• Enforce quality control standards to guarantee that all electrical and plumbing installations comply with industry regulations and company standards.
• Identify and address project issues, providing innovative solutions to keep projects on track and within scope.
• Contribute to budget development and monitoring, tracking project expenses, and assisting in cost control measures to ensure financial objectives are met.

Duration of attachment: 6 months

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

RushOwl develops AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

RushOwl is on the lookout for a B2B Sales Manager to join our Business Development Team in Singapore. Our Business Development Team is responsible to source for leads, help build a reliable sales funnel, create partnerships that add value to the smart city transportation network that we are building.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client/partner relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Most importantly, the candidate should have a clear #daretodream mindset.

Responsibilities

• Build relationships with prospective clients/partners
• Maintain consistent contact with existing clients/partners
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Kickstart projects and oversee them from end-to-end
• Track metrics to ensure targets are hit
• Convert transportation data into actionable plans

Qualifications

• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• CRM experience is preferred
• Candidates from any industry is welcome as long as you possess the #daretodream mindset
• Singaporeans/PR

To solve the problem of frustratingly rigid public transit, buses or trains need to be deployed based on a demand-responsive format, which means that cities either make public transport lines more dynamic or adopt a nightmarish amount of taxis. Unlike the latter, mass transit services can serve at least 30x more passengers with lesser vehicles, which also means less congestion and smogs generated amongst our roads. A large network of free-flowing mass transit vehicles means that any corner of a city can be made infinitely accessible and every citizen can now easily access public transportation. The key to making this work is to ensure that every passenger can now share a speedy mass transit ride that caters to their personal schedule- this is the goal of RushOwl. A mass transit ride that can adapt dynamically to every passengers’ demands in terms of location and time creates an era where no new cities (even in new planets) will plan public transportation starting with bus or train stations ever again.

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within National University Health System (NUHS) and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in halrth system in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is the lead administrator to support all CRiHSP’s activities to achieve its overarching mission. He/she will play a key role in strategising and supporting shaping the development of the admin structure of the Centre, including recruitment of the relevant administrative team, and contribute to leadership in both the strategic direction and daily operations of the Centre.

Job Description

• Provide administrative leadership andsupport academic team in strategic research matters. Draft and manage research projects' timelines to ensure it is on track to achieve its desired outcomes. Track the progress of the department's key research performance indicators.
• Conduct resource planning (budget, manpower, space etc) to support the various initiatives of the Centre. Manage resources throughout the implementation of the Centre's activities.
• Support Director in drafting papers and presentations to update senior leadership on progress of Centre's strategic plans.
• Provide administrative leadership and oversight towards Centre's research activities and initiatives. Support Director and PIs in preparing for grants application, budget planning, grants application, monitoring grants' utilisation rates, tracking timelines, drafting progress reports etc.
• Oversee the organising of Centre's teaching and research workshops to upskill the NUHS community on health services research and evaluation.
• Provides general support to the policy and evaluation functions in line with responsibilities for the research and education programmes.
• Support Director in strategising the creation of a pipeline of talent to build capacities and capabilities to support the Centre's Mission and workplans. Provide admin support for recruiting talents and appointing collaborators. In partnership with HR, develop creative ways to attract niche research talents.
• Develop and implement a communications strategy using various platforms (website, social media etc) to widen Centre's profile and outreach efforts.
• Oversee daily administrative and operations (including financial, procurement & HR) matters and ensured they are carried out with high quality and in compliance with NUHS and NUS policies.

Job Requirements

• Degree holder in relevant field
• At least 10 years of working experience (at least 4 years in a leadership role) in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Proven ability to lead a team
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations