We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

About the Company

Intralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly when working through the firewall. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise. Intralinks has more than 15 years of experience with a track record of enabling business collaborations and high-stakes transactions valued at more than $19 trillion. Intralinks is a trusted provider of easy-to-use, enterprise strength, cloud-based collaboration solutions. Intralinks is headquartered in the USA and operates more than twenty offices on four continents

About the Role

Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our services and continue to purchase on a recurring basis. As such, we need an executive to own driving success for our APAC customers. This role includes responsibilities for Customer Success activities (on-boarding, adoption, advocacy, retention) and outcomes (e.g., renewals, up-sell).

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for key clients in the APAC region, building and maintaining strong, long-term relationships. Understand clients' business objectives, challenges, and expectations.
• Client Onboarding and Adoption: Lead the onboarding process for new clients, ensuring a smooth transition and implementation of services.
• Customer Success Planning: Develop and implement customer success strategies to drive client engagement, retention, and loyalty. Define success metrics, KPIs, and benchmarks to measure and track client satisfaction, usage, and outcomes.
• Client Advocacy and Feedback: Act as a client advocate within the organization, representing the voice of the customer. Solicit and gather client feedback, testimonials, and case studies to showcase success stories and drive business growth.
• Team Leadership and Development: Lead World-class Customer Success Team in the APAC region. Attract and retain high potential individual contributors into team. Foster collaboration within team and across the organization. Provide guidance, coaching, and support to help team members. Encourage continuous learning within team.
• Performance Monitoring and Reporting: Monitor and analyze key performance metrics related to customer success, including client retention rates, satisfaction scores, and revenue growth. Prepare regular reports, dashboards, and presentations for internal stakeholders and executive leadership.
• Cross-functional Collaboration: Collaborate with internal teams such as sales, technical operations, and product management to ensure alignment of customer success initiatives with overall business objectives.

Qualifications

• Experience: 7+ years experience in years of customer success experience working in B2B SaaS Environments.
• Management Experience: 5+ years of management experience as a customer success team manager or leader.
• Ability to manage influence through persuasion, negotiation, and consensus building.
• Strong empathy for customers and passion for revenue and growth.
• Analytical and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.
• Excellent English communication and presentation skills.
• Travel: Willingness to travel up to 10% of the time across the APAC region.
• Relevant Bachelor’s degree.

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Conduct interviews with selected members of public
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Provide patients a positive experience while they are being treated at our dental clinic and support the running of the practice.

Duties and Responsibilities

• Manage all inbound telephone and email inquiries.
• Management of voice and handphone messages.
• Reminder calls for appointment confirmation.
• Scheduling and rescheduling of appointments for patients.
• Registers patients by verifying that patient's record is up to date and accurate.
• Check patients’ medical history and drug allergies.
• Check for insurance coverage and intention to use insurance or government subsidies.
• Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.
• Locating patient files and cases.
• Prepare PowerPoint for doctor counseling.
• Process claims with insurance companies and government agencies.
• Liaising with dental labs for sending and receiving of cases.
• Recording of lab charges.
• Educate and teach patients on the correct use of braces and Invisalign.
• Other adhoc duties.

Customer Service Officer - House Guide

Contract: Immediate till April 2025 (Extendable/Convertible)

Location: Beach Road

Working days: 5 days weekly between Mon - Sun

Working hours: 10am - 8pm (Up to 44 hours weekly)

Responsibilities

• Responsible for giving guided tours of the House for all visitors,
• Working alongside Host to coordinate visits
• Conduct house tours, explaining the concept, history, and facilities.
• Facilitate CRM data capture for new client arrivals.
• Work with the Client Experience Manager to maintain high service standards.
• Observe and address clients' needs to ensure top-quality service.
• Lead and mentor Tour Guides, fostering a positive work environment.
• Monitor team performance and provide feedback for development.
• Provide training to enhance team skills and service quality.
• Ensure smooth coordination and communication across departments.
• Keep clients informed about current themes or updates and ensure a seamless
  handoff to consultants.

Requirements

• Research, Training and Copywriting
• Research into the historical facts of the watchmaking industry in history and other information which
• would help enrich the House tour content delivered to clients.
• Share such material with other team members to enhance their knowledge and be able to give assist in tours.
• Utilize experience in watchmaking industry, prepare short training materials and share with team members.
• Develop copy and messaging for internal communications, including newsletters, company magazine, announcements, and company updates.
• Review, edit, and refine content to ensure clarity, accuracy, and consistency with brand tone and style.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Duration: 1 year

Location: Loyang Lane

Working Hours: Monday - Friday 8am to 5pm

Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Requirements:

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

Job Description

• Manage day-to-day financial and operational activities related to fund management and fund entities.
• Prepare comprehensive monthly, quarterly, and annual financial statements, including journal entries and supporting schedules.
• Process invoices, prepare bank instructions, and monitor payment transactions.
• Assist in analyzing and interpreting financial data to support decision-making.
• Prepare and file tax returns (GST, WHT, CIT, etc.) and ensure compliance with statutory reporting requirements.
• Develop budget and financial projection reports, supporting planning and forecasting activities.
• Provide assistance during audits, tax filings, and other statutory compliance processes.
• Support stock take activities and perform reconciliation of assets.
• Liaise with external auditors, tax advisors, and banking institutions.
• Assist with ad-hoc projects and other duties as assigned by the team or management.

Job Requirement

• Bachelor’s degree in Accountancy or equivalent qualification.
• Minimum 3 to 5 years of relevant experience in accounting or finance. Past audit experience will be advantageous.
• Strong knowledge of Financial Reporting Standards (FRS), Corporate Tax, and GST.
• Detail-oriented with excellent communication and problem-solving skills.
• Able to manage multiple tasks and perform effectively under pressure in a fast-paced environment.
• Proficient in Microsoft Office Suite and Sage 300 ERP will be advantageous.
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan calendar
• Hybrid work From Home arrangement ( 2 days per week)

Customer Service Representative (Japanese Speaking) - TK

A MNC company is now looking for Customer Service Representative (Japanese Speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• Accounts Receivable follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other Accounts Receivable related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Service Representative (Japanese Speaking) " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Responsibilities

• Overall in charge of the CSO and CSA team (frontline team)
• Champion the front line image of the Company to customers.
• Ensure accountability and integrity operational readiness of frontline team
• Promote and enhance frontline teams image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the teams operation is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Diploma with prior experience of at least 1-2 years in leading a team of customer service and general administration team (service of commercial vehicles) or similar trade (automotive/logistics/industrial)
• Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability
• Computer savvy (MS Office, CRM system)
• Possess strong leadership skills
• Mon to Fri 830am - 530pm, alternate Sat 830am - 1230pm, basic + standby allowance + 2 times bonuses
• Senoko Road, transport pick up provided
• Job Reference: L955R34Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

We are looking for candidates to drive new businesses, to SUPPORT and to INTRODUCE new customers to our clients.

This is an EXCELLENT opportunity for you, if you’re looking to make a huge impact in a HIGH- GROWTH environment. If you thrive on ownership and functioning creatively and collaboratively with teammates, this is the role for you!

What you'll bring to the table:

- Good communication skills
- A love for regular human interaction.

- Self-motivated.

- If the word "NO" just makes you more adamant to succeed at something.

What we HAVE:

- Supportive team who coach and developing talented salespeople.

- Realistic goals and activity-based bonuses, with competitive commissions.

- Regular company and team social events.

If you have what it takes, then we would definitely like to speak with you!

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first-call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after-call administration work
• Use customer service and sales skills to optimize customer satisfaction with each customer contact
• Maximise opportunities to deepen customer relationships via upselling or cross-selling appropriate products and services

Requirement:

• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to work in a fast-paced and demanding environment
• Able to commit to the daily scheduled hours (either 9.00 am – 1.00 pm OR 10.30 am - 2.30 pm)
• Required to work 5 days a week, including weekends and public holidays
• Training will be provided, and candidates must be able to attend and complete the full-day training (12-15 working days). - Training days are fully payable
• Banking experience will be an advantage

Other

• Salary up to S$2,500
• Annual Leave: 14 days
• Medical Leave: 14 days
• Outpatient and Insurance provided

John Koh

Quess Selection & Services

EA Licence Number: 23C2060

Registration ID is R1110099

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience, and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision:

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service:

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support:

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication:

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving:

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

We regret to inform you that only shortlisted candidates will be notified.

about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

Job Description

Iwatani Group is a leading gas and energy company headquartered in Japan with energy businesses centered on industrial gas and machinery, materials, and integrated energy. We are looking for a Manager with in-depth expertise and extensive sales experience in the Material industry to lead the business development of our Materials Business Division.

This position is responsible for leading the overall business development of the Materials Division based on his/her in-depth practical knowledge of mireral sand, semiconductors, mined materials, and biomass fuels, and will be responsible for generating new sales and establishing a stable base of business transaction, including but not limited to the followings;

Procurement and sales of new materials (ceramic moldeded products and plastic film products)

Lead the sales of various new materials (ceramic molded products and plastic film products) mainly from Japanese suppliers to electronic component manufacturers in Malaysia and Singapore.

Conduct close daily communication and advanced negotiation with Japanese suppliers and HQ to coordinate delivery, inventory and negotiation of business conditions to ensure stable supply of high quality products on schedule.

Procurement and sales of mineral products

Manage the procurement of mined materials from global suppliers and lead sales to users in Malaysia and Singapore. Conduct advanced negotiations, contracts, and logistics arrangements with suppliers and customers to ensure a stable supply.

Expansion of biomass business

Conduct research and analysis of potential new suppliers of biomass fuel to be sold to Japanese companies. By closely communicating with and understanding the demand of HQ and customers in Japan, develop stable suppliers that meet Iwatani group's strict quality standards in terms of quality, supply volume and logistics, and facilitate discussions toward business collaboration with these suppliers.

Logistics support for recycling of semiconductor components

Provide logistics support for the collection and recycling of semiconductor components sold by Japanese companies in Singapore. Coordinate schedules closely with Japanese suppliers and Singaporean logistics companies to ensure smooth and efficient collection.

Development of new investment projects

Lead the research and analysis of investment opportunities for the purpose of securing resource interests and developing new materials to further expand Iwatani group's materials business globally.

Budget and performance management

Establish budgets based on the medium and long-term strategies of the Company and HQ and manage monthly, semi-annual, and annual results. This position is required to report to MD on future prospects and measures, and directly report progress to appropriate business units at the HQ as necessary.

Job Requirements

1) Minimum of 5 years experience in a materials related trading company covering not only ASEAN but also China and Australia region. Successful candidates is expected to have experience in handling at least two of the following materials: rare-earth metals, mineral sand, ceramic molded products, resin raw materials, metals and chemicals.

2) At least 5 years of experience in procurement and logistics in the above material related business.

Successful candidate must have a high level of negotiation experience with suppliers in ASEAN and Japan.

3) At least 5 years of experience in client handling and sales negotiation in sales dept in the above material related businesses. The appropriate candidate must have working experience in high-level negotiations, especially with Japanese clients.

Successful candidate should have a proven track record of achieving sales of over 1 billion USD.

4) More than 2 years of experience in overseas resource development, including conducting research on potential investment and financing opportunities, leading due diligence process with external advisors, negotiating and drafting agreements as a project manager.

Successful candidate is required to have a proven track record of executing a investment of USD 20 million or more.

5) At least 5 years of hands-on experience in international trading (import/export)

6) At least 5 years of experience in budgeting, planning and management in a sales or sales administration department of a listed company or a company with a global operation

7) Business level of both English and Japanese (JPLT N1 or above) language skills in order to make advanced-level proposals, negotiations, and presentations to our key customers, both local and Japanese.

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities (Work Scope):

• Develop and implement SCCC’s programmes and be accountable for delivering project deliverables that are in line with established SCCC strategic priorities and programming pillars. These responsibilities include managing and monitoring the progress of projects; planning timelines and milestones to meet deadlines; allocating and monitoring project budget and expenditure; coordinating vendors, partners and project teams; calling for tenders; procuring goods and services; delegating duties and logistical arrangements; and evaluating project deliverables.
• Work closely with SCCC Operations and Corporate Communications teams, partners and vendors to ensure the effective implementation of SCCC’s programmes.
• Oversee maintenance and technical support of projects by working closely with vendors and SCCC Operations Team to project manage the various productions.
• Liaise and work effectively with local artistes, arts and cultural groups, and vendors to organise SCCC programmes.
• Ensure proper record-keeping of information, documents, data collation of participation figures, feedback and survey results for assigned projects.
• Assist with administrative tasks and other duties, such as data collation and maintaining of databases, as assigned by Director (Programmes) and Assistant Director (Programmes), SCCC.

Requirements:

• A degree in Arts Management, Humanities, Chinese Studies or Communications.
• Minimum of at least 3 years of relevant work experience in the arts or cultural sector, and/or programme and events management. Fresh graduates are also welcome to apply;
• Bilingual in English and Mandarin, with strong proficiency in Mandarin to liaise with Mandarin-speaking stakeholders and translation of text into Mandarin;
• Has passion and strong interest in Chinese arts, culture and heritage;
• Experience in managing stakeholders would be preferred;
• Knowledge and experience in working with youths, young parents and/or seniors would be an advantage;
• Meticulous, good with details, resourceful, fast-learner, able to multi-task and handle all aspects of project/programmes management;
• Good interpersonal, as well as written and verbal communication skills;
• Good time and project management skills;
• Able to work independently and be a good team player;
• Willing to work on weekday evenings and weekends, if required, especially for our physical events such as festivals, performances, concerts, conferences, and workshops (note: Days off-in-lieu will be provided accordingly); and
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor