Job Title: Guest Relation Manager（ID2094）

Location: Clarke Quay

Working Hours: 6 Days/54 Hours Per Week (Including Weekends & PH, Timing Based On Schedule)

Salary: $3500-$4500++

Job Description

• Welcome guests with a friendly and professional demeanor as they arrive at the restaurant

• Attend to guests’ inquiries and address any concerns or complaints promptly and professionally and ensure exceptional customer service throughout the dining experience

• Familiarise guests on their seating preferences, special requests such as daily specials and promotions

• Coordinate special events and private dining reservations with the management and servers

• Manage incoming reservations, either over the phone or through an online reservation system to ensure efficient seating and proper table rotation

• Work closely with the restaurant management, servers and other staff members to ensure seamless operations

• Ensure proper table settings and cleanliness before guests are seated while adhering to capacity seating limits

• Thank guests for dining at the restaurant and express appreciation for their patronage

Requirement

• Excellent interpersonal and communication skills

• Strong customer service orientation and approachable attitude

• Ability to handle pressure and remain composed during busy periods

• Organisational and multitasking abilities

• Previous experience in a similar role is advantageous but not always required

• Perm
• Audit experience and possess CPA/CA certification added advantage
• Must have at least 4 years of relevant experience
• Prior experience leading a team

Job Description

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience in accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Bonus

• 18 days annual leave
• Medical and insurance coverage
• Hybrid role

EBC Group, a globally recognized financial services provider, is seeking a talented and dynamic Sales Business Development Manager to join our team. As the Sales Business Development Manager, you will be responsible for identifying and developing new business opportunities to drive revenue growth and expand our customer base. You will work closely with the sales and marketing teams to create and execute strategies to achieve sales targets and meet business objectives. This is an exciting opportunity to make a significant impact in a fast-paced and innovative industry.

Responsibilities

• Identify and prospect potential clients and develop new business opportunities
• Build and maintain strong relationships with clients, partners, and stakeholders
• Understand client needs and tailor solutions to meet their requirements
• Collaborate with internal teams to develop customized proposals and presentations
• Manage the end-to-end sales process, from lead generation to contract negotiation and closure
• Keep updated on market trends, competitor activities, and industry developments
• Analyze sales data and generate reports to track sales performance and identify areas for improvement
• Participate in sales meetings, conferences, and industry events to expand network and enhance brand visibility
• Meet and exceed sales targets and contribute to the overall growth of the company

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in sales or business development
• Demonstrated success in identifying and closing new business opportunities
• Strong network of business contacts and relationships with key industry players
• Excellent communication and negotiation skills
• Ability to understand client needs and develop tailored solutions
• Strong analytical and problem-solving abilities
• Self-motivated and driven to achieve targets
• Experience in the financial services industry is preferred
• Willingness to travel for client meetings and industry events

Location: Central

• Oversee the Marketing and CRM team, offering support and coaching to accomplish assigned tasks effectively.
• Oversee allocation of resources and the marketing budget while taking charge of devising, executing, monitoring, and evaluating the marketing plan's outcomes. Drive lead generation for sales and purchases and spearhead enhancements and improvements in marketing strategies.
• Manage the company's website, social media, and mobile app maintenance, ensuring alignment with set standards.
• Mentor and train the internal marketing and CRM team, working within budget constraints to maximize Return on Investment (ROI).
• Strategize and execute online and offline campaigns, activities, and launches to acquire and retain customers, while handling media, advertising, and PR to bolster brand awareness.
• Track and analyze results, ensuring compliance across all processes and maintaining showroom and marketing collateral adherence to company standards.
• Submit marketing forecasts, collaborate with internal and external stakeholders to achieve business objectives, and surpass expectations during principal audits.
• Enhance customer experience and touchpoints, deliver marketing presentations to stakeholders/principals, and negotiate with staff/vendors/suppliers.
• Plan marketing calendars in line with shifting market requirements, demonstrating adaptability, and arrange staff engagement sessions for effective team communication and collaboration.

• Degree in Marketing, digital marketing or related field
• Minimum 5 years of marketing-related experience, with experience in digital marketing
• Strong analytical skills
• Innovative with creative flair, resourceful, proactive, and a good team player
• Good interpersonal and communication skill
• Ability to work in a fast-paced environment and managing concurrent projects to meet deadlines
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Talent Engagement / Community Manager 

Maker Lab has seen massive growth over the past year, and as we continue to scale the business across different markets and regions, we foresee even more growth.  As the Talent Engagement Manager / Community Manager, you will elevate our employees’ journeys with us.  The role will see you engage with our existing employees, channel their feedback to the business leads, partner with them in helping them achieve their goals, and create a relevant calendar of social events to bring them together.

The role doesn’t stop with our existing employees. We’ve had talent engage with us for opportunities, and this role will see you nurture those relationships and allow them to be at the forefront of opportunities as soon as they become available. 

In this role, you will partner with the larger Talent and HR team and work closely with the business teams to create meaningful opportunities and programmes for our current and future employees. 

Role:

• Develop the Maker Lab community/engagement strategy as aligned with the company’s mission and vision
• Lead the execution of the initiatives — from resource planning to performance analyses
• Deliver strategic and commercially viable business recommendations based on learnings
• Act as the primary point of contact for community engagement across all the markets we operate in
• Keep up to date with best practices and industry trends to identify opportunities for enhancing the Maker Lab talent community and experience, especially in the areas of health, wellness and wellbeing, travel, etc 
• Create a calendar of events that cater to different interests 
• Create compelling newsletters to attract aware candidates to apply and continue to be interested in the company and opportunities

You:

• 6+ years of experience in talent engagement, marketing or social media. Working in a media, marketing or advertising agency is a huge plus!
• A strategic thinker, an articulate communicator and a focused doer
• Marketer with a passion for employee journey and innovation
• Experience working with vendors, being the primary POC for vendor relationships 
• A passion for people enablement, travel, health and wellness/wellbeing
• Proven success in building networks and/or influencing communities
• Strong understanding of community-building theories and practices 

• Exceptional verbal and written English communication and presentation skills

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Vessel Manager at Royal Ocean Marine is responsible for ensuring the efficient and safe management of vessels under their supervision. Key responsibilities include:

• Overseeing the day-to-day operations of assigned vessels
• Managing and supervising vessel personnel
• Ensuring compliance with regulatory and safety requirements
• Monitoring and managing vessel maintenance and repairs
• Managing vessel budgets and expenditures
• Building and maintaining client and subcontractor relationships

• Minimum of 5 years of relevant experience in vessel management
• Degree in Engineering, Marine, Business, or a related field
• Knowledge of regulatory and safety requirements
• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and independently
• Proactive mindset and ability to multi-task

Chan Chee Meng

EA 07C3069

R1110620

About the job: We are currently seeking a skilled Service Manager to join our Singaporean team. As a Service Manager, you will assist the company with all after sales service matters including but not limited to telephone technical support, fault finding, machine repairs, warranty claims and spare parts processing.

Responsibilities:

1. Lead and manage product distribution and training throughout Pre delivery, Service, Parts, Warranty & aftermarket support.

2. Market analysis, Marketing strategies, Product development & pricing for the parts and service business.

3. Provide feedback and technical guidance to the Dingli Service Team on design and performance improvements that are required for the Singapore and Asia Pacific markets on a monthly basis. 

4. Provide details of the work carried out, parts used, time and mileage of van, with any comments appropriate to Dingli while repairing machines.

5. Build relationships with the key service personnel at each customer.

6. Develop and maintain product safety programs throughout the Asia Pacific region.

7. Drive projects for continuous improvement and streamline existing processes in the Asia Pacific region.

8. Develop budgets, manage P&L responsibilities, forecast revenue, COS and Expenses, monthly progress forecasting and planning.

9. Provide operational leadership for product sales and service team within the Asia Pacific region.

10. Human Resource Management including Goal alignment, workforce planning, performance management, retention strategies and conflict resolution.

11. Provide technical support, training and build a strong service team.

1. College degree in engineer or equivalent.

2. At least 3 years experience as a service manager or similar role in the mechanical or equivalent industry.

3. Knowledge of equipment rental companies in Singapore will be an advantage.

4. A valid driver's license and willingness to travel.

5. Knowledge of aerial work platforms or material handling equipment.

6. Ability to work under pressure and manage multiple priorities.

7. Strong problem-solving skills.

8. Fluent written and spoken English.

9. Current permanent work rights with no restriction in Singapore.

10. Strong leadership,excellent communication and management skills.

This is an exciting opportunity to lead the brand's transformative journey! You will be driving consumer-centric strategies and shape the brand's success. Analyze data, set pricing, and craft innovative plans for major launches. Join a dynamic team, fuel your creativity, and make an impact in a fast-paced environment. Embrace the challenge, elevate the brand, and be part of an exciting journey to success!

• Overseeing the brand's implementation of the new brand promise, vision, position, architecture, and attainment of overall business objectives for the brand.
• Inspires and unifies the organization around the brand's vision, position, and strategies, ensuring clarity in translating them into functional expertise.
• Examines past data on new launches to create sales forecasts and financial plans.
• Analyzes and drives consumer insights to enhance impactful brand experiences.
• Studies market, consumer behavior, and competition to aid teams in setting new product prices and managing existing ones.
• Conducts regular reviews on the brand's consumers and trends, guiding channel plans and recommending goals for the upcoming year.
• Develops channel-specific targets, aligning with global business plans and contributing to annual brand operating plan reviews. Plans and allocates budgets for advertising and promotions to achieve profit targets.
• Leads in crafting Public Relations launch strategies for major releases, ensuring substantial media coverage for new product launches.
• Develops significant plans for Customer Relationship Management (CRM) to retain loyal members.

• Preferably holds a Bachelor’s Degree
• Demonstrates robust analytical skills
• Strong communication and presentation abilities.
• Proactive, disciplined, positive, resourceful, creative, organized, detail-oriented, and adept at multitasking.
• Possess experience in a leadership position
• Experience within the Retail/Skincare industry will be advantageous

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M