Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Marketing Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Marketing Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

• Handle the full spectrum of corporate secretarial work for the group, including coordination and facilitating quarterly board meetings, minutes writing and resolution, and providing advice and support to board members.
• Keep Group Secretary profile with the Accounting and Corporate Regulatory Authority and perform lodgements on BizFile+.
• Ensure that the statutory records of a group of companies in Singapore are updated and maintained on time.
• Assist the Management and Board members in all aspects of corporate secretarial and compliance and handle ad-hoc projects assigned from time to time.

Requirements:

• ICSA
• At least 5 years of experience managing corporate secretarial matters in a listed company.
• Familiar with Singapore Companies Act 1967 and SGX Listing Rules.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Responsibilities

• Overall project management and communication of the Company of Good recognition system
• Review and continue the development of the Company of Good recognition system into a national trustmark as part of larger industry development plans
• Support engagements and project management with various stakeholders to review and/or establish national level platforms and programmes as opportunities between companies and ecosystem stakeholders to help businesses advance their corporate doing good agenda
• Support dialogues and studies with multiple stakeholders including, but not limited to those involved in other similar national set-ups. To establish a coalition to co-create with businesses in Singapore the understanding and aspirations for ‘Corporate Purpose’ in Singapore
• Serve as the Secretariat for the multi-lateral coalition to ensure that all interests are aligned and relevant external stakeholders are engaged to advance the agenda and objectives of the coalition
• Support the integration and synergy of work across the entire Corporate and Industry Partnerships team covering Capability Development, Industry Development, Community Building and Business Strategy and Planning

Qualifications

• Bachelor’s Degree in a relevant field; including Business Administration or Management/Public Policy/Social Science
• Minimum 5 years of relevant experience in industry and/or market development
• Experience in developing and/or implementing policies or interventions at the national level and/or equivalent
• Strong events management skills
• Social media engagement skills
• Appreciation of platform strategies
• Clear, logical thinker with strong analytical skills
• Pleasant personality, great teamwork, ownership and accountability

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

· Take lead to develop bespoke solutions that resolves client pain points alongside internal engineering teams.

· Proactive engagement of clients, to establish deep set interpersonal and interorganizational relationships

· Develop and execute Business Unit (BU) specific marketing plans in alignment with sales strategies and marketing goals

· Plan, coordinate and conduct solution-centric engineering demonstrations for clients.

· Design, plan, coordinate and conduct marketing event/workshop/demo customized for all clients.

· Manage, track and report on sales & marketing activities on a monthly, quarterly and annual basis

· Lead in tender bidding and contract management, including negotiation and influencing external stakeholders concerned

· Directly interfaces with outside vendors including agencies, production and fulfilment vendors, as well as business partners

· Perform any other ad-hoc duties as assigned

Requirements

· Diploma, Degree in IT/Marketing/Communications or related discipline

· Multiple experiences in Sales ICT/Software/Network/Audio-Visual industry preferred

· Excellent oral and written communication skills

. Excellent interpersonal and negotiation skills

· Possess experience in programme/contract bidding

· Very importantly to be a team player

· Excellent time-management and organisational skills in managing multiple priorities and projects

· Computer literate with experience with productivity software packages e.g. MS office

Main Duties:

• Manage Sales operation of retail outlet
• Provide strong leadership
• Review operation chain and procedures and identify any lapse for improvement to the Directors
• Review sales operation SOP and compliance to make necessary recommendation
• Liaise with supply chain team to ensure smooth operation for the outlets
• Handle complains with care
• Any other ad hoc duties assigned by the management

Requirements:

· Willing to work on shift and weekends

· Minimum 3 years retail operations experience

Procurement Manager | Bulk Tender

Working Location: Central

Working Hours: Normal Office hours

Salary Package: Up to $8,500 + AWS

Responsibilities

• Elicit, scope and manage business requirements to support procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects including procurement process.
• Participate in the procurements tender and evaluation processes in accordance to policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Perform timely reporting to upper management regarding the status of the project.
• Ensure ICT projects compliance to Quality Management System (QMS) and contractual requirements.
• Manage project timeline, stakeholders and communications including fronting customers’ queries on projects.
• Conduct audit and follow-up on customers usage of projects.

Requirements

1. Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline
2. Relevant working experience in ICT Industry and/or procurement
3. Participated in full software or product development cycles
4. Proven experience in IT business analysis
5. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
6. Good analytical, organization and planning skills
7. A team player who is able to work independently

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43353" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Job Duties:

Act as Consultant's project manager and oversee demolition project and contractor.

• Report to consultant and HDB
• Ensure quality, timeliness and safety of contractor's work.
• Lead all other Technical Professionals, including Resident Technical Officers (RTOs) in supervision of the project to ensure compliance of drawings/specifications, approved work methods and authorities requirements.
• Based at site near Buona Vista
• 5.5 days week
• 12 month contract

Requirements:

• Possess a Degree in Civil / Structural / Building Science / Project Management, Construction Management or other Construction and engineering related degree;
• Minimum of 5 years of relevant post-graduate working experience in the building construction industry or 3 years of relevant post-graduate project management experience;

Knowledge / certification in the folllowing will be beneficial:

• Microsoft Project
• Construction Safety Course for Project Manager
• Certificate of Competency in Earth Control Measures for Construction Site Personnel

Job Description:

You will be responsible for the operational transaction activities, customers’ enquiries, data maintenance and preparation of reports.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Reconcile cash drawers at the end of your shift, count and package coins and currency
• Provide a high level of customer service, offering answers and assistance with a smile

Job Requirements:

• Possess at least ITE and above
• No prior banking experience required. Preferably with product knowledge of savings account, cash deposits & withdrawals will be an added advantage
• Self-motivated, meticulous and able to multi-task
• Effectively bilingual in English and Chinese language so as to communicate with Chinese-speaking customers
• Proficiency in Microsoft Office
• Job training will be provided
• Candidate shall accept 5.5/6 working days per every week
• Candidate without bank industry experience is also welcomed to apply

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Innovation Factory

We are a multi-disciplinary design team whose primary role is to identify opportunities and problems that others choose to ignore and solve it with innovative and ingenious solutions that defy convention using proven technologies or innovations. Through compelling presentations with stunning product visuals to highlight the benefits of the featured innovation, it encourages technological adoption. We bridge the gap between technologies and customers by acting as a catalyst for greater idea generation and getting customers to understand innovation better from a layman's perspective.

Job Summary:
As you unleash your creativity and competencies, you will establish strong partnerships with new and existing industry members, and work with engineers to build world-class products and applications for our customers. By understanding our customers’ real business and product needs, you strive to deliver goals, create impacts, and enjoy working in a dedicated cross-functional team environment. You will develop a business strategy and implement membership roadmaps aligned with our objectives and business plan.

Responsibilities:

• Achieve goals in the translation of R&D outcomes to viable products and solutions
• Analyze market trends by category, develop business strategy, and implement membership roadmaps and new growth markets
• Build and manage project, business, and technology portfolios in order to develop business opportunities and generate revenue streams
• Prepare compelling presentations and proposals for the organization’s value proposition and sales efforts
• Organise and facilitate workshops to build and maintain strong relationships with key customers and partners
• Collaborate closely with A*STAR Industry Development Group, research entities, and other Centres of Innovation

Job Requirements:

• Bachelor’s Degree in Engineering, Biomedical, Life Sciences, and related disciplines
• More than 5 years of commercial experience within the medical device industry
• Highly motivated to deliver high-quality and professional ethics with a passion for business development, and managing customer relationships
• Strong business acumen, and results-oriented with a strategic mindset
• Strong negotiation and interpersonal skills and ability to adapt to a fast-paced business environment

About Us:

• A leading traditional beauty and wellness
• Operating for more than 10 years with a power customer base of 100,000 under our TCM Wellness and Beauty with over 20 outlets

Responsibilities:

• Lead a team to achieve outlet’s sales target and productivity.
• Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff
• Good in leadership and daily operations planning
• Possess a good sales initiative in selling and customer service
• Only candidates in relevant industry will be considered

Benefits:

• Near MRT
• Sales Incentives and monthly incentive
• Birthday surprise
• Attractive annual leave and medical leave
• Happy, united, and political free working environment.
• Good career growth & development opportunities
• Competitive salary & work benefit package
• Internal Training opportunities
• Passionate, energetic & fun working culture
• Attractive remuneration package and incentives

Restaurant Service Crew / Restaurant Outlet Assistant Manager

· Full and part-time positions available.

· Role and salary commensurate with experience.

· Accessible central location beside MRT.

· Training provided.

· Attractive basic, staff discounts and medical benefits.

· Retail hours.

Job Description

We are looking to fill up a restaurant team with a Korean menu that is focused on Korean Beef Seolleongtang. We hope to recruit competent people are fun-loving and enjoy customer service in a F&B setting.

Responsibilities:

· Provide welcoming customer service experience.

· Support daily operation of the restaurant including food ordering, presentation of menu, serving of orders and clearing tables.

· Some simple preparation/assembly of food and drinks.

· Perform simple dishwashing and basic housekeeping.

· Ensure store cleanliness and hygiene are kept up to standards.

· Operate Point-of-Sales and handle different modes of payments.

· Follow operational procedures and perform any other duties being assigned.

Requirements:

· Service-oriented and being a team player.

· Energetic, positive and friendly personality.

· Good communication skills, ability to multi-task and clean appearance.

· Experience in F&B but not necessary.

· Ability to communicate in English, bilingual a plus.

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Credit Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Credit Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Responsibilities

• Delegate tasks and responsibilities, and provide guidance to the project team
• Manage day to day activities and ensure contractual Service Level Agreement is met
• Co-ordinate and report the progress of the project to customers and internal management team(s)
• To lead and deliver project’s deliverables according to delivery timeline and ensure the delivered system meets the customer’s requirements
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Manage and ensure quality assurance for all deliverables/documentation to the customer
• Plan adequate resources, including tools to support configuration management and data management activities for this project.
• Setting up and manage the configuration management environment, including the Project Management Repository.
• Manage approved patches/releases deployment accordingly to Change Request
• Review project costing and ensure the cost are well managed.
• Plan/ review schedule and able to adjust the schedule accordingly.
  

Requirements

• Degree in Computer Science/ Information Technology, or equivalent
• Minimum of 5 years' experience in the Information Technology field
• Minimum of 2 years' experience in projects management
• Strong management skills, including coaching, team-building, and conflict resolution
• Experience in Software Development Life-Cycle. Experience in Secure Software - Development Life-Cycle is an added advantage
• Familiar with the various system platforms such as Java, MS .Net, web, application, database servers,
• networking and infrastructure
  

Licence No: 12C6060

Job Info:

• Salary: Basic from $5000 - $6500 + AWS + VB
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Tuas

Job Scope:

• Manages 3 warehouses; 6,000m² of outdoor and 19,000m² indoor space & a workforce of 18 warehouse personnel
• Complies with legal, customs & industry certifications/standards requirements on local, bonded & licensed warehousing, material handling, shipping requirements & all safety aspects. Study existing and new legislation; enforcing adherence to requirements; advising management on needed actions
• Drives warehouse operations through 2 core teams of staff; material handling, customer service and records keeping. Ensures that receiving, warehousing, and distribution operations are well coordinated and progressed as planned
• Interfaces with the customer’s key leaders and internal departments to plan workflow, react to changes, drive improvement programs and resolve issues
• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
• Manages inventory accuracy by conducting physical counts when applicable; reconciling with data storage system
• Maintains physical condition of warehouse & open yard by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
• Achieves financial objectives by prompt submission of billing instructions & verification of claims & costs. In addition, the preparation of annual budget; scheduling expenditures; analysing variances; initiating corrective actions
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees
• Maintains warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contributes to team effort by accomplishing related results/projects as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Responsibilities

• Create memorable experience for guest during special occasions
• Ability to create and articulate the menu to the guest
• Host and engage the guest while serving food and beverage
• Ensure guest’s food and beverage are served promptly in accordance to their orders
• Provide suggestion to guest for wine pairing and decanting of the wine
• Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
• Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service

Requirements

• GCE O Level
• Min 2 year experience in Supervisory level in a fine dining environment
• Good interpersonal and communication skills with cheerful personality

Our client is a reputable US MNC Dealing with eCommerce platform. It's Singapore's Retail team is looking for a 12-month contract Vendor Manager. It is a pivotal role for a highly analytical Manager with a passion for driving thought leadership, delivering exceptional results and launching new ideas and initiatives that will contribute to the evolution and success of the Singaporean retail business. If you’re inspired by a new challenge and the thought of contributing in a significant way, then this is the position for you.

As the Vendor Manager, you will be a passionate customer and category advocate within the company; possess strong negotiation and analytical skills, together with proven commercial knowledge and experience. The ability to effectively prioritize and multi-task is a must, together with excellent project management skills and laser sharp attention to detail. The Vendor Manager must also be an effective communicator, working with some of the Singapore's most important partners and vendors, as well as with internal colleagues and cross-functional leaders. The ideal candidate will be a self-starter with a passion for retail and a high level of flexibility and commitment.

Please note this role is a 12-months contract.

Key Job Responsibilities
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
• Act as the ‘new business developer’ for Consumer Electronics categories and brands, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business. This includes owning forecasting, analyzing, understanding and reporting on the business, in particular prospecting, conversion and terms negotiations).
• Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Maximize company's business and financial profitability through selection expansion opportunities
• Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide customers with an unparalleled shopping experience
• Build vendor/brand relationships - be the primary point of contact for vendor on-boarding and then ensure smooth transition to the category teams once on-boarded
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines

BASIC QUALIFICATIONS

• 2+ years of with Excel experience
• 4+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
• Bachelor's degree, or 2+ years of professional or military experience
• Experience with financial analysis and P&L ownership

PREFERRED QUALIFICATIONS

- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development

Location: Central

Working hours: 9am to 6pm / 5 days

Work arrangement: Hybrid (3 days onsite compulsory)

JANE LUI JIE'EN

CEI R1104482

EA: 99C4599

The position will focus on managing, operating, and maintaining the site facilities to ensure sustainability for management, staff and other stakeholders. This is also a hands-on position where experience with MEP (Mechanical, Electrical and Plumbing) is necessary to succeed in this role.

Job Description

Facilities Management

• Conduct regular space audits and update space inventory.
• Coordinate with contractors on facilities advance planning
• Support in reviewing, evaluating and providing inputs to all fit-out design proposals, test-fits, requirements related to space, layout and MEP systems
• Manage building renovation and facilities projects
• Support in planning and executing enhancement programme and reconfiguration,
• Manage multiple vendors of hard skills to deliver services on time and within budget
• Assist the Director to manage and prepare budgets, annual planning, perform project cost control.
• Manage vendor procurement processes in accordance with agreed procurement guidelines, involve and work with the Procurement team and follow procurement best practices
• Financial administration inclusive of invoice processing; code and allocation onto respective cost centres.
• Monitor and provide reports including but not limited to operational trackers, site inspection, inventory management and energy consumption.
• Analyze relevant FM data and preparation of reports, and provide recommendations based on the findings
• Ensure compliance with local legislation and regulations
• Establish and maintain a positive rapport with internal and external stakeholders
• Collaborate closely with the other departments to ensure smooth execution of project
• Asset and payment management
• Manage office hand-over and defect follow-up
• Provide support where necessary for any planned and unplanned out-of-hours working
• Perform other facilities management related duties as assigned.

Requirements:

• Diploma/Degree holder with Project and Facilities Management background preferred.
• Min 1 years of relevant experience
• Prior experience in Hotels/Clubs will be an added advantage
• Meticulous, organized, good negotiator with strong hands-on mentality and able to work in a fast-paced environment
• Proactive, fast learner and ability to multi-task
• Ability to work independently yet team player to work across different departments
• Passion for service and member focus
• Quick problem solver

Responsibilities:

● Manage cases in line with the key directive of Assist First, Verify Later

● Demonstrate a “can do” and professional attitude when servicing members and clients with the

objective of exceeding expectations with the service provided

● Demonstrate an understanding of all key clients’ Operations and Billings Procedures

● Coordinate cases in an efficient and cost effective manner in accordance with company policies

and procedures

● Manage cases with a view to moving them forward in the best interests of the member and

client

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members and clients.

● To be the first point of contact for members, end users, clients, service providers and colleagues

● Ensure incoming calls are answered promptly, appropriately and courteously.

● Ensure inbound requests are handled in timely efficient manner

● To manage an allocated load of cases within the shift and ensure that it is communicated

appropriately and efficiently in the transmission handover

● Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet

the needs of members and clients.

● Escalate cases and requests as per company protocols

● Ensure continuity of service delivery by answering all requests for assistance in a timely and

professional manner.

● Organise the full range of medical and security services for clients, utilising the internal resources

of International SOS and external correspondents where necessary

● Work harmoniously with fellow operations staff, members of the medical team and other

Assistance Centres in the provision of assistance to members.

● Positively promote International SOS to other organisations.

● Carry out any other reasonable duties as requested by the manager.

Requirements:

● Diploma or equivalent

● Min 1-2 years working experience

● Experience in call centers, assistance companies and/or hospitality industry an advantage

About the role

As a regional account manager, you will ensure the delivery of expected outcomes along with providing high quality services to our FMCG customers. Reporting to the Head of FMCG Vertical in ASPAC, the role is expected to manage, develop and facilitate growth of existing and targeted accounts within the FMCG Vertical.  It will be your responsibility to come up with strategies to develop and/or maintain Bollore’s position with existing and prospective FMCG accounts. You will also be required to work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position Bollore towards successful business acquisitions.

What you will be doing

1. Extend Bollore’s reach within Asia Pacific region

• Identify Key Account targets in Asia Pacific region
• Study the FMCG market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted FMCG accounts with the ASPAC Region
• Effectively Interact with our network to support overall FMCG development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase Bollore Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote Bollore Logistics and obtain the opportunity to participate for future tenders
• Represent Bollore Logistics to lead and participate in tender process (RFP/RFI/RFQ) for FMCG accounts
• Promote Bollore Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new FMCG customer base

2. Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

3. Synthesis of information



• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• Bachelor’s degree and above
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in FMCG vertical
• Strong network/contacts of FMCG decision makers in Asia Pacific
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Business Solutions Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Business Solutions Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Key Responsibilities:

• Ensure on-time and on-budget delivery of IT projects/releases without compromising quality
• Oversee projects from initiation to post-implementation support, adhering to SDLC and Agile methodologies
• Bring project teams together, fostering collaboration and synergy, while actively contribute to the successful delivery of projects/releases
• Communicate effectively with stakeholders and senior management, and managing and reporting project status, emphasising transparency
• Handle change requests efficiently to accommodate evolving project needs
• Work closely with vendors to facilitate necessary adjustments while enforcing bank's project management policies and procedures
• Implement Clarity practices, including baselining, project cards, and tracking of actuals
• Contribute to end-to-end techno-functional solutioning for new products, and play a role in controlling defect leakage and quality improvement initiatives

To succeed in this IT Project Manager (Supply Chain) [12-months, extendable] role, you should have strong interpersonal and issue management skills.

Key Requirements:

• At least seven to eight years of total experience, including the last four to five years as an IT Project Manager in the banking sector
• High-level knowledge and working experience in Unix-based OS (Linux/AIX/Solaris) and working experience in any RDBMS-based Database (Oracle/MSSQL/DB2)
• Familiarity with key security subjects (SSL/TLS, PKI, Certificates)
• Proficient in project planning and tracking, and demonstrated skills in risk and issue management
• Methodical and process-oriented approach and good understanding of key web technologies at a high level
• High-level understanding of web services and API
• Effective stakeholder and escalation management capabilities
• Certification in Agile is a definite plus

This is an excellent opportunity to advance your career with a one of the global largest banks. The company is one of the top 10 sorted by total assets.

If you are driven, determined and want to take the next step in your career, then this IT Project Manager (Supply Chain) [12-months, extendable] role is right for you. Great career progression opportunities await the right person in this exciting role.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008