Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Develop and execute a comprehensive social media strategy aligned with business goals to drive engagement and brand awareness
• Create, curate, and manage engaging content (text, images, videos) for social media channels
• Plan, execute, and monitor paid social media campaigns to meet targeted business outcomes such as lead generation and conversions
• Track key metrics using analytics tools to evaluate the success of social media campaigns and adjust strategies accordingly
• Actively engage with followers, respond to comments, messages, and inquiries, and foster a positive community around the brand
• Ensure all content and messaging are consistent with the brand’s tone, voice, and identity across all platforms
• Stay up to date with the latest social media trends, algorithm changes, and best practices to continuously enhance strategies
• Work with internal teams, such as marketing, design, and sales, to align social media activities with broader marketing efforts
• Identify and collaborate with influencers, bloggers, and key partners to increase brand visibility
• Manage social media budgets, ensuring that spending aligns with business objectives and delivers a high return on investment

Requirements:

• Minimum Diploma and above
• Ability to create engaging and creative content, with strong copywriting skills and basic graphic design proficiency
• Experience using social media analytics tools (e.g., Google Analytics, Hootsuite, or Sprout Social) to monitor performance and make data-driven decisions
• Knowledge of setting up and optimizing paid social media ads and campaigns across various platforms
• A strong awareness of current social media trends, best practices, and emerging platforms to keep strategies updated
• Fresh graduates are welcome to apply

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Work closely with stakeholders to gather, analyse, and document business requirements, ensuring they are clearly defined and understood
• Conduct data analysis to identify trends, patterns, and opportunities, providing actionable insights to support decision-making
• Analyse current business processes and recommend improvements to increase efficiency, reduce costs, or enhance customer satisfaction
• Collaborate with project managers and development teams to ensure that projects are delivered on time, within scope, and meet business objectives
• Create detailed business requirement documents, functional specifications, and user stories to communicate project needs to the technical teams
• Serve as the liaison between business stakeholders, IT teams, and external vendors to ensure clear communication and alignment on project goals
• Identify potential risks to business projects and develop mitigation strategies to minimize their impact
• Ensuring that solutions meet the business requirements and function as expected
• Conduct research on industry trends, market changes, and competitor strategies to support the development of business strategies
• Stay updated on new technologies, tools, and methodologies that can be leveraged to improve business processes and outcomes

Requirements:

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions
• Excellent verbal and written communication skills, with the ability to present findings and recommendations clearly to diverse audiences
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with stakeholders across various levels of the organization
• Fresh graduates are welcome to apply

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Develop, plan, and execute a variety of events, including corporate meetings, conferences, trade shows, and social gatherings
• Create and manage event budgets, ensuring all expenses are tracked and remain within the allocated budget
• Source, negotiate, and coordinate with vendors and suppliers, including catering, venues, audiovisual equipment, and transportation
• Oversee all logistical aspects of events, including site selection, setup, registration, and breakdown
• Collaborate with marketing teams to promote events through various channels, including social media, email, and traditional advertising
• Manage event operations on the day of the event, ensuring everything runs smoothly and addressing any issues that arise promptly
• Act as the primary point of contact for clients, understanding their needs and expectations while providing exceptional customer service
• Conduct post-event evaluations to assess the success of the event, gather feedback, and implement improvements for future events
• Create and maintain detailed timelines and schedules to ensure all event components are executed efficiently and on time
• Work closely with cross-functional teams, including marketing, sales, and logistics, to ensure alignment and successful event execution

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking abilities to handle multiple events simultaneously
• Excellent communication and interpersonal skills for dealing with clients, and team members
• Ability to work well under pressure and handle last-minute changes or challenges
• Fresh graduates are welcome to apply

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is an estate management services company. They are looking for a Temp Admin Assistant (Audit) to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Help with collecting and reviewing data for audit planning.
• Use data analysis tools like Excel, ACL, and Tableau in audits.
• Keep clear and organized records of audit work and findings.
• Contribute to identifying issues and making suggestions for process improvements.
• Support the team leader in finalizing audit findings and reports, and gather management responses and action plans.
• Monitor progress in addressing audit issues and control problems.
• Assist in creating the annual audit plan and prepare reports and materials for management and the audit committee.

Requirements:

• Background in accounting, business, or related studies (No experience required for applicants).
• Proficient in Microsoft Excel.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

• Process sales orders based on customer needs.
• Update data and support operations accurately.
• Coordinate logistics to ensure timely deliveries.
• Track shipments and handle customer claims efficiently.
• Assist team with month-end and daily tasks.

Requirements:

• Minimum Dip/Deg holder in Logistics/Supply Chain.
• At least 1-2 years of prior relevant working experience in Logistics/Supply Chain.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

• Industry/ Organization Type: Rental & Sales/ Construction Equipment
• Position Title: Customer Success Executive
• Working Location: Paya Lebar
• Working Hours: 5.5 days, Mon-Fri (8 am-5 pm/9 am-6 pm), Alternate Sat (8 am-5 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer inquiries via phone, email, walk-in, and live chat with professionalism and empathy.
• Provide accurate details about our products, services, and rental terms.
• Quickly resolve customer issues to ensure satisfaction and loyalty.
• Efficiently handle equipment rental bookings, changes, and cancellations.
• Identify sales opportunities during customer interactions by understanding their needs and suggesting suitable rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where appropriate.
• Meet and exceed monthly sales targets by turning inquiries into sales and rental agreements.
• Stay updated on promotions, deals, and new products/services to inform customers.
• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Work with logistics and maintenance teams to ensure equipment availability and readiness.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to improve business operations.

APPLY NOW!!!

• Minimum Diploma holder, additional certificates in Customer Service, Sales, or related fields are a plus.
• Familiarity with sales software/ CRM tools, or with knowledge in equipment rental industry is an added advantage.
• Excellent communication and interpersonal skills, with the ability to engage and persuade customers.
• Ability to work in a fast-paced environment.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67376 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• AWS + Variable Bonus (Averagely 2 months)
• Follow Japan's calendar
• Hybrid work From Home arrangement

Customer Account & Credit Specialist (Japanese speaking)

A MNC Logistics company is now looking for Customer Account & Credit Specialist (Japanese speaking) who is in charge of credit assessment and credit collection.

There will be great opportunities for learning and career progression in this role and organization depending on your strengths, performance and passion.

Job Responsibilities:

• Credit Assessment for new and existing customer
• AR follow up with customer on the payment overdue
• Assist in channel customer invoice dispute or payment application to internal team for follow up
• Makes 20 calls per day to customers
• Other AR related query
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirements:

• Diploma or Degree holder preferred
• Preferably with minimum 1-3 years of work experience
• Ability to interact with customers via email / phone to achieve work responsibility
• Ability to use internal systems for transaction and Excel
• Problem solving skills
• Basic English for internal communication
• Proficiency in Japanese language (Spoken and Written) to liaise with Japanese speaking customers in Japan
• Experience of customer service or other admins will be advantage
• Ability to communicate with customer patiently and precisely
• Team player for achieving goal as a team

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Customer Account & Credit Specialist (Japanese speaking) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Customer Service Assistant (logistic)
Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Role

This position will be part of the team to enhance shoppers’ experiences through good customer service at VivoCity.

Job Responsibilities

• Providing mall concierge services.
• Attending to shoppers’ queries.
• Assisting customers in loyalty programmes and mall redemption programmes.
• Processing the sale of Mapletree shopping vouchers.

Job Requirements

• Minimum GCE 'N’ Level.
• At least 1 year of relevant experience in a retail or hospitality industry.
• Possess excellent communication and interpersonal skills.
• Required to work on a 6-day work week, with 3 rotating shifts including weekends and Public Holidays.

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• 5 days 8:45am - 6pm
• S$2,500 - 3,200
• Marymount

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• 5 days 8:45am - 6pm
• S$2,500 - 3,200
• Marymount

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job scope:

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary,premium paid, beneficiary information.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• Marymount

Responsibilities:

• Provide support to sale department
• Co-ordinate between customers and transporters, warehouse etc
• Preparation of documents for Import / Export/ Transhipments / D/O release
• Verifying for all costs
• Attend to enquiry on rates, shipment tracking, etc
• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities:

• Handle and process all enrolments and registration

• In-charge of school fee collection

• Handle & follow-up customers' enquires

• Assist in daily school operations

Requirements:

• O level/ ITE and above

• Customer Service-oriented, patience and able to handle children.

• Able to work on weekdays evening, weekends and public holiday

Working Location: Orchard area

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

About JobTech

JobTech is the world's leading artificial intelligence and big labour data analytics product company that empowers leaders to develop people for new work realities, driven by real labour market needs and individuals' personal aspiration. JobTech is growing rapidly with global big names customers from both private and public sectors.

About the Team

The JobTech team is an enthusiastic bunch, obsessed with solving human capital business problems in talent development, using deep technology and labour market data. We embrace empowerment and appreciate the depth of every member’s area of expertise. We are hands-on dreamers who are willing to invest in projects and people. If you think you should be part of this awesome team looking to scale faster and better, don’t be shy and let us know!

Job Description

We are looking for someone who is excited to work in an AI start-up and is willing to develop him/herself in the HRTech space. This role would be ideal for someone who is self-motivated and is able to pick-up the relevant industry knowledge quickly.

As a Customer Success Consultant, you will be responsible for managing customer relationships. You will work with your customers on a regular basis to understand their goals, aligning them with the necessary resources to achieve them and guiding their adoption and success within the software. Along the way, you will get to know JobTech's software incredibly well and help your customers fully adopt the platform.

If you’re stimulated by helping others, building relationships and problem solving - whether it’s a business or technical challenge – this is the role for you.

Job Description

• Activation: Lead customer onboarding and serve as a solutions expert to help customers achieve their objectives.
• Renewals & Expansion: Manage account relationships to ensure satisfaction and drive account growth through renewals, upsells, and cross-sells.
• Product Collaboration: Work with the product team to analyze usage patterns, gather user feedback, and contribute to feature development aligned with customer needs.
• Nurturing: Assess customer health, design retention strategies, and deliver training and presentations for key accounts.
• Upselling & Cross-Selling: Promote additional services and products, leveraging customer insights to recommend relevant solutions.
• Communication: Create and manage customer communications and materials, collaborate on success stories, respond to inquiries, handle change requests, and conduct weekly client calls.
• Technical Liaison: Work with technical teams to troubleshoot issues and monitor bug resolution.
• Project Implementation & Management: Oversee project implementations to ensure alignment with customer objectives and successful delivery.
• Monthly QA and Production Release Participation: Provide feedback during QA, sanity testing, and production releases to ensure new features meet customer expectations.

Requirements

• Customer Success Expertise: 2-5 years of experience in a customer success, account management, or client-facing role, with a track record of driving customer satisfaction and retention.
• Relationship Management: Proven ability to build and maintain strong, long-lasting customer relationships, acting as a trusted advisor.
• Retention & Growth Strategies: Demonstrated experience in developing and executing strategies that improve customer retention and promote upsell/cross-sell opportunities.
• Account Management: Proficiency in managing multiple accounts, ensuring customer needs are met and expectations are exceeded.
• Problem-Solving Skills: Strong analytical and problem-solving abilities to address customer challenges proactively.
• Communication: Excellent verbal and written communication skills, capable of conveying complex concepts clearly and persuasively.
• Customer-Centric Mindset: Deep commitment to understanding customer needs and delivering solutions that drive value.

Compliance with our strict information security policies is mandatory:

• Policy Compliance: Adhere to JobTech's information security policies and procedures.
• Risk Management: Identify, assess, and mitigate security risks to protect sensitive information.
• Incident Response: Participate in the detection, analysis, and response to security incidents.
• Security Training: Attend regular training on information security best practices.
• Data Protection: Ensure the confidentiality, integrity, and availability of JobTech data.
• Regulatory Compliance: Ensure compliance with relevant legal, regulatory, and
• contractual requirements related to information security.
• Team Collaboration: Work closely with other functional departments to ensure cohesive security measures.
• Confidentiality: Maintain the confidentiality of sensitive information and enforce data protection measures.
• Continuous Improvement: Stay updated on the latest security trends and continuously improve the JobTech's security posture.

Note: We regret to inform that only shortlisted candidates will be notified.

• Location: Penjuru
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As one of the safety team members for AIGC & Vertical Search Safety, you will have the opportunity to own and drive the safety features and strategies for our short video platform, ensuring our platform is safe for our global community. You will work closely with policy leaders, program managers, engineers, and data scientists around the world to design comprehensive strategies and plans. Your work will help us analyze and identify risks, own designing features, working with engineering to build them, testing and rolling out solutions, then continuing to monitor and improve them after they ship, keeping our users safe as new threats and opportunities evolve.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

What will I be doing?

• -Your scope includes the safety of all TikTok Search GPT bot and Vertical Search related features, including GPT bot interaction safety, AIGC search result safety, Photo and Text Search, LIVE Search, etc.
• You will define a safety product roadmap, set metrics to measure effectiveness, and drive cross-functional efforts to achieve success.
• You will analyze and identify risks and leverage in-app product solutions or back-end processes to effectively address risk and work with the engineering team to implement product solutions.

Qualifications

Minimum Qualifications

• You should have product management experience in Consumer-Facing mobile or web internet industries
• You have the ability to identify, analyze and design product solutions; a proven track record of pushing ambitious product changes
• You have good cross-functional project management skills, good communication skills; a passion to unite people behind a common goal; ability to work across time zones and locations

Preferred Qualifications

• You have extensive relevant experience -- in Trust and Safety, integrity, minor safety, fraud detection, or other relevant experience
• You have experience building social networking or video content applications, or other consumer internet applications
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Business Loan Relationship Manager

Salary : $3500 - $4,000 + Commission
Working days : Monday - Friday 930am - 630pm
Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.