• Basic Salary + Fixed Allowances + Incentive (UP$4800)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Reporting restaurant’s situation daily to General Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Overall Responsible for Tenancy Matters of Tenants and Managing of Lease Issues with Tenants
• Site Management and ensure Compliance to Authorities regulations.
• Formulate strategies which encompass rental review
• Negotiate the renewal of Tenancy Agreements.
• Perform Credit Analysis on customers
• Develop and maintain strong Landlord-Tenant relationship.
• Responsible for Rental Collection and monitor Credit Control of Tenants
• Liaise with Legal Department on Legal Cases
• Handover/Takeover of leased units

Job Requirements:

• Diploma / Degree in Real Estate / Project and Facilities Management / Business Administration / Marketing
• Min 3 years of relevant working experience, preferably managing Industrial rental or Self Storage portfolio
• Bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin speaking clients)
• Pleasant and cheerful personality with excellent communication and interpersonal skills
• Excellent organizational skills and able to work under pressure.
• A meticulous and responsible person with the willingness to learn and adapt
• Able to work independently with minimum supervision
• Able to work in a team

Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.

Customer Engagement:

• Engage with customers via various channels, including phone, email, and live chat.
• Provide detailed information on travel destinations, itineraries, and related services.

Booking and Reservation Management:

• Handle travel reservations efficiently, ensuring accuracy and completeness.
• Liaise with airlines, hotels, and other service providers to secure bookings.

Issue Resolution and Customer Satisfaction:

• Address customer concerns and complaints promptly and professionally.
• Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.

Sales and Service Enhancement:

• Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
• Strive to meet or exceed sales targets for ancillary services.

Documentation and Record Keeping:

• Maintain accurate and comprehensive records of customer interactions and transactions.
• Ensure all necessary documentation is complete for each reservation.

Adherence to Policies and Regulations:

• Stay informed about industry regulations, company policies, and best practices.
• Ensure strict compliance with all relevant travel regulations and guidelines.

Qualifications:

• Preferably a diploma or equivalent; in travel and tourism .
• Proven experience in customer service, with a preference for candidates with background in the travel industry.
• Good verbal and written communication skills.
• Strong problem-solving abilities with acute attention to detail.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

Job Details

• Perm role with comprehensive benefits (AWS, Performance bonus, AL, medical benefits etc)
• Mon to Friday; Office hours
• MNC Freight forwarder company

Responsibilities:

• Coordinate and liaise with various departments and customers to ensure smooth transaction in all import & export shipments and cross-trade operational matter
• Support Marketing and Sales Team in all marketing and customer support activities as needed
• Responsible for shipment booking, planning, coordinating, transportation, billing, job closing and verifying freight invoice etc.
• Customer service ad-hoc duties
• Provide rate quotes and lead commercial negotiations with customers
• Organise regular reviews with the accounts to ensure customer satisfaction and business expansion
• Establish and maintain good relationships with key accounts and critical personal at various client organizations

Requirements:

• Minimum 5-6 years of relevant shipping customer service experience
• Able to handle multiple tasks simultaneously in a fast-paced environment
• Equipped with knowledge in basic international shipping rules,shipping terms and related customs requirements
• Self-motivated, interest in sales and new business development

Interested applicants, please send your resume to

[email protected] or you may press apply now

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Reputable Enrichment Brand

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We create an enhanced educational experience focusing on academic success, leadership qualities and the love of learning.

Our single greatest passion is to ignite the desire to learn by creating meaningful and inspiring classroom experiences to prepare children for tomorrow's society. We are committed to nurturing every child's potential in the areas of Literacy, Learning and Leadership.

LCentral is a trusted and reputable brand that is positioned for rapid expansion both in Singapore and the region.

Job responsibility

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

• Assist in student enrolments (enquiries, assessments, registration, etc.)

• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

• Record keeping

• Establishing excellent rapport with parents, children and teachers

• Responsible for maintaining brand standards (image and presentation, safety and hygiene)

• Ensuring a positive and nurturing learning environment

Requirements

• Minimum 'N' Level

• Training will be provided

• Proficient in standard English

• Good administration skills

• Good organisation skills

• Customer-oriented

• Bilingualism is an advantage

• 5-day work week for full time

• Working location: East, North East & North

Interested parties please send your CV and include your expected salary to:

[email protected]

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end February 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

The A&A Manager's main purpose is to lead the accounting and administration functions for the Alliance 21 group of companies. He/She needs to have good understanding of business structures, operations, and financial performance. Good communication and interpersonal skills, as well as organising and problem-solving skills to support strategic planning and maximise efficiency and effectiveness of resource allocation.

We're looking for someone who is resourceful, performance driven , proactive, independent and with a keen eye for details to assist our CFO with the daily operations of the Corporate Finance department. This position is part of a 4-member team that reports to the CFO.

• Work Schedule: 5-days week, Mon-Fri 8.00am to 5.45pm
• Work Location: Our office in Changi Airfreight Centre or Loyang Way

MAIN DUTIES AND RESPONSIBILITIES

• To be responsible for all Accounts Receivables & Payables that align with the Corporate Finance department’s goals.
• To be responsible for maintaining and systematic storage of documents with proper traceability within the department.
• To monitor processing of invoices, month end closing, and ensure timely collection of payments.
• To conduct credit checks on new accounts.
• To prepare bank reconciliation, GST returns, audit schedule and other forecasting reports as required.
• To prepare monthly, quarterly, annual and ad-hoc billing reports for customers.
• To assist CFO in liaising with external auditor, tax agents and professional advisors on related matters.
• To assist CFO in management accounting functions and reports preparation including preliminary cost analysis, reconciliation, budgeting, and forecasting.
• To use business intelligence to analyse, compile and present information for management decision on financial and non-financial performance measurements.
• To participate in ad-hoc finance-related projects and systems testing.
• To coordinate day-to-day administration and housekeeping duties.
• To carry out any other duties as may be expected in a post of this level.

REQUIREMENTS

• Bachelor Degree in Accounting or related
• Minimum 3 years work experience in accounting or related role.

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness
• Input export job reference
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking;
• Keep Sales Personnel informed about their bookings
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service
• Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately

Requirement

• GCE O Level / Diploma or Degree in Logistics Management or equivalent
• 1 to 3 years of relevant experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Client that we’re partnering with is a renowned international bank.

Roles and Responsibilities

• Engage and prospect new offshore clients within the SEA region
• Understand the financial needs of clients and provide them holistic recommendations & solutions.
• Consistently update clients on the latest market trends and information regarding their insurance & investment portfolio
• Work closely with internal stakeholders (investment specialist, banca specialist etc) to curate personalised solutions for clients.
• Uphold the bank’s customer service standards and comply with all compliance and regulation standards.

Skill and Requirements

• Minimum Diploma required
• Minimum 5 years of wealth management experience
• Strong sales track record
• Strong understanding of financial markets & market trends
• Strong communication & interpersonal skills

To put yourself in the running for this exciting opportunity, click on the "apply now" button! Alternatiely, you may email Claudia at 68183141 or [email protected] for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

Accounts Payable

• Manage and monitor the work performed by GBS, ensure accuracy and completeness in accordance with accounting principles and all relevant regulations, laws and standards, smooth month end/year end closing and no material adjustment raised by auditor. This includes review the transaction, journal, accounts reclassification, accrual etc.
• Monitor the creditor aging report closely and ensure no overpaid & overdue invoice which will jeopardize company reputation.
• Manage escalation point on Open PO, GRIR and resolve the long outstanding.
• Review the hedging request submitted by GBS and ensure we have sufficient coverage and reduce the currency risk exposure.
• Key contact to resolve any invoice or payment discrepancy issue with GBS, external party(vendor), business operation.
• Key person to deal with any audit issue related to Accounts Payable function include external audit, any regulatory bodies or internal audit team.
• Treasury support for cashflow forecast, change of bank authorisers, banker guarantee application etc

Accounts Receivable

• Manage and monitor the work performed by GBS, ensure accuracy and completeness in accordance with accounting principles and all relevant regulations, laws and standards, smooth month end/year end closing and no material adjustment raised by auditor. This includes review the transaction, journal, receipt allocation/application, debtor provision, till control recon etc.
• Monitor the debtor aging report closely, minimise the overdue debtor.
• Review balance sheet schedules relating to accounts receivable functions include bank reconciliation and follow up the aged item with GBS and business operation.
• Key contact to resolve any invoice or collection discrepancy issue with GBS, external party(customer), business operation.
• Key person to deal with any audit issue related to Accounts Receivable function include external audit, any regulatory bodies or internal audit team.

Others

• Provide technical expertise and advice on accounting related matters to GBS, business operation.
• Lead and drive SAP ERP system implementation / new business development and recommend improvements to workflow and processes.
• Other ad-hoc duties as required and/or assigned.

Job Requirements

• Bachelor's degree in Accounting. CPA is a plus.
• Strong technical accounting background and with supervsiory experience.
• At least five years relevant experience is required. Past experience in a shared service environment is preferred.
• Proficiency with Microsoft Office applications, i.e. Microsoft Excel, Power point and Word especially good command of advance Microsoft Excel formulas and functions.
• A hands-on leader with demonstrated skill in leading, building and nurturing finance teams to support business strategies and goals.
• Strong organisational, problem-solving and analytical skills
• Excellent written and verbal communication skills, including ability to interact effectively with all levels within the organization.
• Good time management to meet deadline and able to multitask in a dynamic and fast-paced environment.
• High level of motivation, enthusiastic and proactive.
• Ability to identify process improvement opportunities and make it happen.

• Position : Admin Assistant - (Simple Duties/ Customer Service/ Coordinating) - ALL WELCOME
• Location : Kallang Avenue (Nearest MRT: Bendemeer, Lavender)
• Working hours :5 days a week - Monday - Friday 2 shifts - 8.30am to 6pm / 9am to 6.30pm (Staggered hours)
• Salary (commensurate with experience) : Up to $2700 / 14 days Annual Leave / Medical benefits
• Duration : Full time
• Industry : Orthokeratology

Main Responsibilities:

• Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods.
• Provide timely and accurate clarification and advice to customers' enquiries.
• Co-ordinate repair service for damaged goods
• Communicate and co-ordinate with both external customers and internal departments to ensure order fulfilment and/or resolve customer issues.
• Provide feedback and suggestions for new product designs, improving sales.
• Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames.
• Liaise with suppliers and manufacturers over matters relating to production and design.
• Monitor inventory transactions and track stock movements.
• Daily invoicing and order processing
• Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status.
• Assist with filing, scanning and photocopying of documents.
• Pick and pack stocks, housekeeping of stockroom.

Requirements:

• Experience in general admin & serving of customers will be ideal.
• Good interpersonal skills, enjoy speaking with clients.
• Good communication skills
• Able to work independently with minimum supervision, resourceful, has initiative and self-motivated, and able to multitask.
• Good time management skill

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

• MNC
• Basic $5000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Min 5 years of experience in project/process management

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a dynamic and experienced Food Court Manager to oversee the establishment and efficient operation of a new food court. The ideal candidate will be responsible for setting up the food court, managing day-to-day operations, and leading a team of culinary and service professionals. The Food Court Manager will play a crucial role in recruiting and training staff, ensuring high-quality service, and maintaining a positive customer experience.

Responsibilities:

Food Court Setup:

• Collaborate with the project team to design and set up the food court layout.
• Coordinate with vendors and contractors for equipment installation, signage, and overall aesthetic appeal.
• Ensure compliance with health and safety regulations during the setup phase.

Staff Recruitment and Training:

• Lead the recruitment process for culinary and service staff, including chefs, cooks, cashiers, and cleaning staff.
• Develop comprehensive training programs for all food court employees.
• Conduct regular training sessions to enhance team skills and product knowledge.

Operational Management:

• Oversee day-to-day operations, including opening and closing procedures.
• Monitor food quality, presentation, and adherence to established standards.
• Manage inventory, order supplies, and ensure proper stock levels are maintained.
• Implement effective cost control measures to maximize profitability.

Customer Service:

• Foster a customer-centric environment by ensuring exceptional service standards.
• Address customer concerns and feedback promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.

Financial Management:

• Develop and manage budgets, ensuring financial targets are met.
• Analyze financial reports and implement strategies to improve profitability.
• Monitor and control operational costs while maintaining quality standards.

Regulatory Compliance:

• Ensure compliance with local health and safety regulations.
• Stay updated on food safety and hygiene standards, implementing necessary changes.
• Work closely with relevant authorities to obtain necessary permits and licenses.

Team Leadership:

• Build and lead a motivated and high-performing team.
• Provide guidance and mentorship to staff, fostering a positive work culture.
• Conduct performance evaluations and implement development plans.

Qualifications:

• Proven experience in food service management, with a focus on setting up and running food courts or similar establishments.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety regulations and industry best practices.
• Financial acumen and budget management experience.
• Ability to thrive in a fast-paced, dynamic environment.

Education and Experience:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of relevant experience in food service management.

Selected applicant will be tasked to work Mon - Fri for the initial period where the incumbent will need to assist with the setting up of of the Food Court

Interested candidate may send your resume to evan"at"alignrecruitment.com.sg for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

• Position : Project Executive/ Manager (Experience in Construction Industry)- ALL WELCOME
• Location : Woodlands Sector 2, (Nearest MRT: Admiralty MRT)
• Working hours : 6 days a week, Monday to Saturday, 9am to 6pm
• Salary (commensurate with experience) : Gross up to $5000 (Basic Salary $3200 + up to $10,000 Commission)
• Duration : Contract : Renew every 2 years, pay increment every 6 months
• Industry : Construction / Scaffolding

Main Responsibilities:

• Plans, schedules, and coordinates projects.
• Manage 3-4 groups of workers.
• Ensure projects are executed in accordance with approved plans/drawings.
• Weekly visits site meeting when required.
• Possess strong planning, organising, co-ordination, analytical, problem-solving, and interpersonal skills.
• Monitor project progress and follow up issues based on priority and customer's request.

Requirements:

• Extensive experience in construction industry and project management /sales management
• Candidates must be self-disciplined, pro-active, responsible
• Able to work under pressure.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

We are looking for a qualified Project Manager. Candidate must have qualification in Project Management, Building & Construction Management, or Civil or Engineering or similar. The candidate should from an Interior Design, Construction, MEP, or Main Contractor background are highly desirable.

Key roles and responsibilities

• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Executives specialized in Architecture/Interior Design/Construction or equivalent.
• Liaise/Coordinate with team members and partners in preparing design brief, appointment of consultants, master program, and financial budgets
• Responsible for multiple project development progress, quality and cost control
• Cooperate with internal (senior management/designers/QS/etc) and external stakeholders (client, main contractor, etc) to ensure that the works will fulfill all functional, operational and quality requirements.
• Monitor
• Monitor the execution of the works, construction progress and mitigating any project risks and smooth handover are achieved.

Skills & Experience

• 5+ years of experience within a Design & Build or similar working environment as a Project Manager
• Solid experience in large commercial/corporate office fit out projects preferred (new build and renovations would be advantageous) including a sound knowledge of MEP.
• Previous experience of delivering projects with an understanding of challengers faced in terms of skill in time, cost and quality control and how to overcome them and exceed expectations
• Proven ability to manage multiple projects and numerous stakeholders ensuring high quality finishes that are on time and in budget
• Preferred knowledge in MS Office including Microsoft Project, Excel, Word and Power Point
• Ablility to manage various contractors by giving proper instructions and able to work under pressure.
• Willing to work on site.

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

Our client is establishing a new travel agency and is in search of a pioneering Product Development Manager to join their inaugural team.

Position Overview:

As a Product Development Manager, you'll create and enhance our travel offerings, design engaging routes, manage visa processes, and foster client relationships to grow our business.

Key Responsibilities:

• Develop Travel Products: Create innovative travel experiences aligned with client needs.
• Design Routes: Develop captivating travel routes catering to various interests.
• Visa Management: Oversee visa processes, ensuring compliance and efficiency.
• Client Relations: Build and maintain client relationships while seeking new opportunities.
• Market Analysis: Identify industry trends and opportunities for growth.
• Collaboration: Work with teams to ensure seamless execution of travel products.
• Budgeting & Analysis: Manage budgets and evaluate performance metrics.

Requirement

• Preferably a Diploma or Bachelor’s degree in Business / Tourism field
• At least 3 years in travel product development, specializing in tours and routes.
• Proficiency in visa processes for diverse destinations.
• Strong industry network and client management skills.
• Excellent communication and adaptability in a dynamic environment.
• Passion for travel and creating exceptional experiences.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

• Working Location: West / Central / East / North
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Position : Business Development / Sales Executive/Manager (B2B/ Hunter role/Educational Institutions) - ALL WELCOME
• Location : Jurong East - Will be moving to by mid of the year _Scotts Road (Nearest MRT: Newton MRT/ 6 Minutes Walk)
• Working hours : 5 days a week, Monday to Friday, 9am to 5pm
• Salary (commensurate with experience) : Gross up to $6500 (Basic Salary up to $4500 + Average Commission $2000/month)
• Duration : Perm
• Industry : Scholarship Providers

Main Responsibilities:

• Prospecting and Lead Generation
• To onboard different Universities/ Educational Institution Local and Overseas in the scholarship programmes
• Client Acquisition and Sales
• Account Management and Relationship Building
• Collaborate with cross-functional teams to ensure client needs
• are met and projects are executed seamlessly
• Cross-selling and Upselling
• Sales Reporting and Analysis

Requirements:

• Minimum Diploma in Business, Marketing, or a related field.
• 2-3 years experience in sales, preferably within a B2B environment.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Ability to work independently and collaboratively within a team.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224