Representing a global presence retail with more than 50 boutiques across the Asia Pacific region.

Currently looking for a Data Manager who will be responsible for leading data analysis initiatives, managing projects, and overseeing the development of reports and dashboards.

Responsibilities:

• Lead and manage a team of data analysts/developers providing guidance, mentoring, and support in their professional development.
• Create and maintain reports, dashboards, and visualizations to offer actionable insights to stakeholders.
• Oversee end-to-end project management for data analysis initiatives, from gathering requirements to implementation and assessment.
• Ensure the stability, performance, and security of systems through managing upgrades and maintenance.
• Work closely with cross-functional teams to comprehend business requirements and translate them into technical specifications.
• Collaborate with other application owners to seamlessly integrate applications onto a reporting platform.
• Identify pertinent data sources for data modeling and preparation.
• Enhance automated workflows and data checks to ensure smooth operations, data accuracy, and consistent information across reports.
• Develop and refine data structures, facilitating migration from legacy platforms to the Cloud.
• Create comprehensive test plans, execute test cases, and conduct quality assurance procedures.
• Generate technical documentation for databases, scripts, ETL processes, and reports.
• Uphold data quality and integrity through the implementation of best practices and quality assurance protocols.
• Streamline data processes and workflows to improve efficiency and scalability.

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Systems, or related field; advanced degree preferred.
• Minimum 8 years of experience in data analysis, with a focus on managing teams and projects.
• Proficiency in BI tools such as QlikSense (On-prem/Cloud), Tableau, and experience with data warehousing platforms like Snowflake.
• Demonstrated proficiency in data visualization using QlikSense, Tableau, or analogous tools, showcasing the ability to craft visually engaging and insightful dashboards and reports.
• Competence in SQL and R for data querying, constructing data models, and conducting thorough data analysis.
• Understanding of OLAP (Online Analytical Processing) principles and experience utilizing OLAP technologies for analyzing multidimensional datasets.
• Knowledge of predictive modeling techniques employing R, Python, or other pertinent tools, with hands-on experience in crafting and deploying predictive models for forecasting trends and outcomes.
• Extensive expertise in modeling and designing relational databases, star schemas, and cubes to cater to analytical needs and bolster data-informed decision-making.
• Profound comprehension of functional domains such as financial management, customer relations, sales, and logistics operations, with adeptness in translating business requisites into actionable insights.
• Competency in statistical analysis and proficiency in utilizing statistical packages like Excel, SPSS, SAS, etc., for analyzing datasets and extracting meaningful insights.
• Advanced Excel proficiencies encompassing data manipulation, analysis, and visualization techniques.
• Track record of analyzing data, constructing segmentation, and extracting performance insights to propel business expansion and bolster company strategies.
• Familiarity with Infor M3 and SugarCRM constitutes an advantageous asset.

If you're interested in this role, click 'apply now' ,or email [email protected] for a confidential discussion.

Board Function:

The Production Department Manager is to ensure efficient and effective production operations through optimizing resource allocation, monitoring production metrics, and implementing process improvements to maximize productivity and minimize waste. He / She drives continuous improvement and operational excellence within the production department by identifying areas for improvement, implementing lean manufacturing principles, and fostering a culture of continuous improvement among the production team. He / She ensures the production team has the necessary skills, knowledge, and resources to perform their roles effectively.

Job Description / Responsibilities:

• Oversee and manage the overall budget expenditure and headcount in the departments.
• Develop and implement programs to improve cost-effectiveness, safety, and manufacturing standards.
• Responsible for the department’s workplace safety and health
• Conduct regular checks and inspections. To lead and manage ECR reduction and closure.
• Ensure the entire dept follow the Company’s MS Control systems, policies, SOPs and comply with all regulatory requirements.
• Conduct regular meetings and checks to ensure all sections are aligned with QESH MS, ISO and compliance with all related regulatory requirements.
• Ensure that production operates smoothly and efficiently.
• Plan and monitor production material requirements.
• Plan production schedules ensure that production targets are achieved in terms of output and timing.
• Implement SOPs for the various production processes and ensure that all production personnel strictly observe these SOPs.
• Liaise and co-ordinate with external vendors, HQ staffs and other departments for various resources and support in daily operation and project execution.
• Lead new products transplant manage process changes to ensure no negative aftermath after a change.
• Conduct regular meetings and checks to ensure product quality with consideration for cost, safety, health, and environment.
• Responsible for staff development and training to ensure optimal competency.
• Conduct regular coaching and feedback sessions with employees.
• Monitor the performance of employees.
• Oversee and manage the overall budget expenditure and headcount in the departments.
• Conduct regular coaching and feedback sessions with employees.

Requirements

• Degree in Chemical Engineering or equivalen with min 5-8 years of relevant working experience in the oil and gas or chemical manufacturing industry or in a similar capacity
• Has handled or been involved in ISO certification processes.
• Strong working knowledge of chemical plant management
• Familiar with ESH regulations. Computer-literate to handle MS Office applications.
• Possess excellent interpersonal and communication skills,
• Strong planning skills to manage assignments and deployment of resources.
• People management skills to build an effective team.
• Data driven with strong analytical and problem-solving skills.
• Have a safety and quality mindset and Sense of urgency to meet deadlines.
• Self-disciplined and good leadership as a role model
• Resourceful to guide employees in problem solving.

Other Information:

• Working Location: Jurong Island (Company Transport provided at Jurong Island & Lakeside
• 5 days’ work week 8am – 4.45pm
• Commence work: ASAP.
• Working Hours: Mon ~ Fri from 8:00 am - 4:45 pm
• A tactful yet firm person
• Person with high integrity
• Salary Range: 6K to 7K + $300 Allowance + Bonus + AWS: 3-4 months.

Interested candidates kindly send in your resume, we regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No. R1110882 (Lee Ming Er)

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job description:
- Source for Marine Supply (Technical/ Provisions) for assigned vessels

- Handle enquiries, work with vessels and management to improve procurement process
- Procurement processing such as sourcing of items, negotiating of pricing, improving buying terms while ensuring efficiency
- Resolve any issues that arises in a timely manner
- Ability to work independently and to work under pressure in fast pace environment. - Great interpersonal skills and teamwork

Requirements:
- 1-2 Years experience in Marine industry as a Purchaser preferable
- Experience in offshore preferable

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

Job Summary

We are seeking a skilled and experienced Security Surveillance Service and Maintenance Manager to oversee the maintenance and servicing of security surveillance systems. The ideal candidate will be responsible for ensuring the optimal functioning and reliability of surveillance equipment, coordinating maintenance schedules, and supervising a team of technicians. Additionally, the candidate will be tasked with identifying and implementing improvements to enhance system performance and efficiency.

Key Responsibilities

· Manage the maintenance and servicing of security surveillance systems, including CCTV cameras, access control systems, and alarm systems

· Develop and implement maintenance schedules to ensure timely inspections, repairs and upgrades of surveillance equipment

· Supervise a team of technicians responsible for conducting routine maintenance, troubleshooting issues, and performing repairs as needed

· Coordinate with vendors and service providers to procure necessary parts, tools, and equipment for maintenance activities

· Conduct regular inspections of surveillance equipment to identify potential issues or areas for improvement

· Analyse system performance data and user feedback to identify trends and recommend enhancements to optimize system functionality

· Develop and maintain documentation, including maintenance logs, service records, and equipment manuals

· Ensure compliance with industry standards, regulations, and best practices related to security surveillance systems

· Collaborate with other departments, such as IT and facilities management, to integrate surveillance systems with existing infrastructure and address cross-functional requirements

· Stay informed about advancements in surveillance technology and recommend upgrades or enhancements to improve system capabilities

Required Skills & Abilities:

· Bachelor's degree in electrical engineering, computer science, or a related field. A relevant technical certification may be considered in lieu of a degree

· Proven experience in managing security surveillance systems, including installation, maintenance, and troubleshooting

· Strong technical proficiency in CCTV systems, access control systems, and alarm systems

· Excellent leadership and communication skills, with the ability to effectively supervise a team and collaborate with cross-functional stakeholders

· Detail-oriented with strong analytical and problem-solving abilities

· Knowledge of industry regulations and standards related to security surveillance, such as GDPR and ISO 27001

· Ability to work effectively under pressure and prioritize tasks in a fast-paced environment

· Experience with project management methodologies and tools is a plus

Warehouse Assistant - Singapore Replenishment Center

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Warehouse Assistant supporting Singapore Replenishment Center, you will be trusted to work on Warehouse Duties and Production Operation at Tanjung Penjuru. In this role, a typical day will include:

• To partner with production shift technician in meeting production targets during the shift.
• To ensure complies to ISO, GxP, and HSE and relevant regulatory requirements.

WHAT YOU’LL BRING TO ALCON:

Education:

• O Level or equivalent.

Experience:

• Accepting Fresh Graduate or With No Experience

Work requirement:

• Based in Tanjung Penjuru (SRC).
• Able to commit to working 12-hour Night Shift.
• Reporting to Lead Technician, SRC Automation

Alcon Careers

See your impact at alcon.com/careers

about the company

A leading Asian electronics distributor, they have grown to a key anchor to their clients, achieving multi-billions in revenue despite having only established their presence for 20 years. As part of their succession planning, there is now an exciting opportunity for a hands-on individual to lead their finance team as a Finance Manager.

about the job

Reporting to the Finance Director, you will be managing a sizable finance team to manage the full spectrum of finance operations for the region. You will provide mentorship to the team members to ensure timely month-end closing activities while supporting the leadership team in providing qualitative reports on business performance. You will also be the point of contact liaising with external tax and audit agents and ensure governance and internal controls.

skills and experience required

You are ideally ACCA and/or Degree qualified with at least 10 years of experience, preferably in a managerial capacity. You are comfortable being hands-on and working in a steadfast environment that promotes stability.

To apply online please use the 'apply' function.(EA: 94C3609/R1216039)

Responsibilities

· Plan, organise and set up site and sequential job planning for the smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives.

· Manage construction activities and progress independently.

· Carry out resource planning for project such as site staff and workers, subcontractors and to ensure their effective deployment.

· Attend project meeting, project team meeting and updates on progress.

· Control materials, tools and equipment ordered and delivered.

· Manage all site staff and subcontractor schedule.

· Ensure adequate quality control measures either via on-site/off-site inspection and all completion/pre-handover inspections.

· Check the approved /correct materials are used within specifications/certifications submitted, recorded and approved by vetting Singapore Agencies.

· Proactively identifies changes in project scope and ensures appropriate measures are taken

· Administers Submittal Review process between Subcontractors/Suppliers and design team.

Requirements

· Able to understand drawing, specifications and requirements skills and experience required.

· Degree in Civil engineering or diploma holder with minimum 3 years of relevant experience.

· Worked in on A & A projects and/or Design and Build in various type of projects with different nature.

· Interior Design, Architectural and Fit out works experience. With A&A commercial building and Shopping mall experience will be added advantages

· Proven track records of successful project completion on time and on budget.

· Good interpersonal and communication skills to interact with all level of staff.

· Ability to coordinate and communicate with relevant site people to exec ute work Excellent time management and teamwork skills.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Location (Nearest MRT): Joo Koon

Salary: Up to $2,900 to $3,300

Duration of Work: 1 Year Contract

Work Days & Hours:

5 days’ work week (inclusive of Saturday, Sunday and Public Holidays)

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Responsibilities:

• Managing feedback and enquiries via phone, email, social media and/or live chat
• Generating feedback reports
• Working closely with various stakeholders which includes but not limited to the operations, product and technology teams, as well as logistics vendors in coordination of customers’ requests

Requirements:

• Minimum GCE ‘N’ level or ‘O’ Level with customer service experience

Interested applicants, please send your resume to via email [email protected] [Attn: Fiona]

OR drop me a text on WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

• Ensure overall décor and cleanliness in the clinic, and that daily equipment are functional and relevant reading materials are up to date
• Trace case notes for appointment and walk-in patients
• Handle email and phone enquiries
• Counter assistant
• Registration
• Enquiry
• Cashier
• Screening and Escalation
• Room assistant
• Coordination/Support
• Chaperone
• Screening and Escalation
• See to patients’ needs at all times
• Handle patient feedback; escalate to senior patient service associate/service team leader when needed.
• Adhere to clinic/department and hospital policy and procedure (eg: SOP)
• Assume any other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executive (eg: admin support duties, statistics etc…)
• Participate in quality improvement project

Requirements:

• Minimum GCE “N” Level
• Healthcare or service or related industry is preferred
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast pace environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• Up to $7,000 + AWS + at least 3 months Variable Bonus

• Working location: Walking distance from Tai Seng MRT Station

• Electronics Components MNC

• Monday to Friday, office hours

Responsibilities:

• Coordinate closely with suppliers to formulate effective marketing plans & strategies
• Build and enhance suppliers’ relationship
• To drive product promotional activities & demand creation
• Coordinate closely with Sales & Field Application Engineering Team to achieve profit & sales objectives

Requirement:

• At least 1 years relevant product marketing experience in Electronics Components

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

Tel: +65 6950 9757

EA License Number: 10C3804

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Job Description:

• Setup, install and configure IT hardware and software.
• Support, troubleshoot and resolve IT incidents encountered by end-users with their computers and applications.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Perform any other IT-related support activities, as required.

Requirements:

• At least 5 years of relevant working experiences.
• Minimum Diploma in Information Technology, or equivalent.
• Strong hands-on troubleshooting and setup skills in computer hardware and software.
• Good communication skill and ability to work independently as well as in a team.

Senior Quantity Surveyor Engineer | Assistant Manager (QS) – Electrical Engineer | Outram

Work Location: Outram Road (Near to Havelock Mrt)
Working Days: 5 Days (Mon-Fri)
Working Hours: 8.30am to 5.30pm
Salary range: $4500 - $5000

Job Description

• To handle and calculate the quantity and costing of the different tender assignment. Technical review on the supplier/contractor quotation or proposal and make sure that all requirements are complied.
• Familiar and able to understand general contracts and various documents.
• Able to provide budget cost or estimates as per instruction.
• Liaise with suppliers for their products and services presentation.
• Able to design and look for solution regarding any technical problems during tender.
• Able to communicate with other Departments in dealing with various documents and issues.
• Coordinate with the supplier/contractor regarding follow up on bills and quantities.
• To evaluate and check on market unit rates monthly /quarterly for material and labour cost.
• To handover all tender document and costing to project team once the tender is awarded.
• To attend site show round for those tender that we are interested.
• To reply tender clarification, preparation for tender interview and presentation.

Requirement

• Diploma or Degree in Electrical Engineering
• Work as Quantity Surveyor for at least 5 to 8 years’ experience
• Experience in an M&E sub-contractor environment will be preferred.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

[What you will be working on]

You will be involved in the following duties:

• Managing biosecurity risks associated with the import, transhipment and quarantine of animals and animal products. This includes:

- Conducting biosecurity inspections and surveillance of animals and animal products

- Carrying out risk assessments for movement of animals and animal products through Singapore

- Oversee daily operations at Changi Animal and Plant Quarantine (CAPQ)

- Managing non-compliances detected during import inspections

• Working and communicating with a wide variety of internal and external stakeholders such as importers and overseas government organisations on the import/transhipment/export of animals and animal products

• Plan, lead and implement biosecurity projects from ideation to implementation

• Contribute to the development and innovation to improve service delivery in CAPQ

• Other administrative duties as required to ensure daily functioning of CAPQ

[What we are looking for]

• Degree in Biological Science, Veterinary Science, Veterinary Medicine, or other related fields.

• Previous experience working in animal or veterinary related industry will be an advantage.

• Comfortable with handling live animals (dogs, cats, birds, small mammals, poultry, horses etc.).

• Team player with initiative, drive, good interpersonal/communication skills, and able to work independently.

• Good IT and data analytical skills would be an advantage.

Office Location:

• The office location will be at Changi Animal and Plant Quarantine, Gate C7, Airport Cargo Road, Changi Airfreight Centre.

Only shortlisted candidates will be notified.

[What you will be working on]
•    Manage a spectrum of finance-related activities that include payment processing and tax computations
•    Manage other finance functions, such as revenue and receipt process, fixed asset management and management reporting
•    Assist in timely month-end closing and preparation of schedules
•    Prepare and consolidate ad-hoc returns to other government entities etc
•    Review and propose improvements to streamline existing processes
•    Provide advice and guidance to department users on proper compliance to financial regulations and policies 
•    Support system enhancement and policies review where necessary
•    Undertake ad-hoc duties/projects assigned from time to time

[What we are looking for]
•    Some knowledge of financial reporting standards for statutory boards (SB-FRS)
•    Ability to handle data analysis, financial management, financial reporting and financial closing and stakeholder engagement 
•    Independent, meticulous and comfortable working with voluminous data
•    Ability to multi-task and work well under tight deadlines
•    Analytical, resourceful, energetic, proactive, results-oriented team player with strong customer orientation
•    Positive attitude towards learning
•    Fresh graduates are welcome to apply
•    Applicants who require work passes need not apply

Manage administrative function in the development and review of department goals, systems and work processes for HR operational excellence and update any changes in the HR handbook.

Support the senior management to foster a strong company culture in line with the company’s values and objectives.

Administer HR-related paperwork to ensure compliance with all labour laws and regulations, as well as government reporting and administration requirements.

Employee development and retention. Execute all learning and development initiatives and help drive a high-performance, high-growth mindset that focuses on career development and growth.

Leading a team of Recruiting and talent acquisition specialists, and managers, running our recruiting and talent acquisition activities including defining and implementing strategies to attract, hire and retain top talent across the company with a focus on building a diverse and inclusive team.

Be a champion of our culture, helping the team to understand and live our core values through effective programs that promote morale while achieving our company goals.

Be the trusted advisor to the CEO and HODs, holding all managers to a high-quality standard.

Oversee Workplace operations, the building management, safety & security team to ensure that employees are provided with a healthy and conducive working environment.

Plan, develop and implement HR continuous improvement activities.

Support the setup of HR operations infrastructure in the newly formed regional entities such as Recruitment of new positions, Implementation of payroll systems & benefits, Creation of employee policies and guidelines in line with local legislation, etc

Working hours : 8.30am5.30pm; Alternate Saturday 8.30am~12.30pm

Working location is Poineer and Tuas area

Job Objectives

Focal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. This is by being responsible for the order processing, administration and management of Material orders received from Airbus customers (airlines, maintenance and repair organizations (MROs) and other customers/suppliers). Contribute to customer's satisfaction by providing high quality responses to all customer related requests for all spare parts and related services.

Job Responsibilities

• Responsible for the order processing, administration and management of Material orders received from customers (airlines, maintenance and repair organizations – MROs and other customers/suppliers).
• Build and maintain strong customer satisfaction with quick response times as well as honest and qualified responses to all customer requests and inquiries. This includes handling and timely follow up on quotations, orders, backorders, customer complaints and claims.
• Proactively update customers on status of enquiries and deliveries.
• Handle invoice discrepancies in a timely fashion to support Sales and Finance in the Accounts Receivables.

Secondary Responsibilities

• Ensure that customers receive full support for their spares orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow-up of customer requests in coordination with all the departments involved in spares ordering.
• Organize and conduct regular account meetings with the responsible departments, (eg. Sales & Support functions and others, as necessary) to share information and keep a global view on your customers’ activity which will include openly discussing order related issues to reduce possibility of issue escalation.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports for customers, account team and management.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Directly contribute to the increase in customer satisfaction for the ASPAC market related to customer order activity and enhance internal and external communication related to customer material order performance.
• In addition to an assigned portfolio of customers, which may change, assist other account teams and regions as workload and work distribution priorities demand

Job Requirements

• Diploma with 2 or more years' of customer service experience in a dynamic environment, preferably from the aerospace industry.
• Able to commit to a contract period.
• Excellent working knowledge of with MS Office applications (especially Excel and PowerPoint.
• Knowledge of Lotus Notes tools and SAP would be advantageous.
• Candidates with basic shipping knowledge (including transportation of dangerous goods and INCO terms) will have an added advantage.
• Ability to work as a team player.
• Self-motivated and driven to work with a positive attitude.
• Desire to achieve results and advance with a fast growing organization.
• Proactive, customer oriented attitude and working style for both internal and external customers.
• Ability to work positively in an account team (i.e. Customer Order Desk / team with customer account allocation) environment.
• Ability to understand your customers to develop and propose creative solutions to issues is key for the position.
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations/issues.
• Self-starter and able to work without constant direction while administering your customer portfolio.
• Proactively take initiative to ensure customer satisfaction.
• Structured in way of working
• Superior communication skills.
• Analytical skills.

Manage administrative function in the development and review of department goals, systems and work processes for HR operational excellence and update any changes in the HR handbook.

Support the senior management to foster a strong company culture in line with the company’s values and objectives.

Administer HR-related paperwork to ensure compliance with all labour laws and regulations, as well as government reporting and administration requirements.

Employee development and retention. Execute all learning and development initiatives and help drive a high-performance, high-growth mindset that focuses on career development and growth.

Leading a team of Recruiting and talent acquisition specialists, and managers, running our recruiting and talent acquisition activities including defining and implementing strategies to attract, hire and retain top talent across the company with a focus on building a diverse and inclusive team.

Be a champion of our culture, helping the team to understand and live our core values through effective programs that promote morale while achieving our company goals.

Be the trusted advisor to the CEO and HODs, holding all managers to a high-quality standard.

Oversee Workplace operations, the building management, safety & security team to ensure that employees are provided with a healthy and conducive working environment.

Plan, develop and implement HR continuous improvement activities.

Support the setup of HR operations infrastructure in the newly formed regional entities such as Recruitment of new positions, Implementation of payroll systems & benefits, Creation of employee policies and guidelines in line with local legislation, etc

Working hours : 8.30am5.30pm; Alternate Saturday 8.30am~12.30pm

Working location is Poineer and Tuas area

Responsibilities:

• Responsible for full sets of accounts.
• In charge of month-end, quarterly and annual closing of accounts.
• In charge of correctly preparing government and state tax documentation.
• Manage monthly accounting and depreciation transactions.
• Prepare management reports and all other accounting reports.
• Oversee daily cash flow activities.
• Work closely with the Finance Department, Project Management and Cost Control Department.
• Provide supervision to junior finance staff.
• Manage audit-related issues from corporate tax agents, government agencies, and external auditors, including creating audit schedules.
• Ensure that all accounting practices adhere to the company's requirements and finance policy.
• Ad hoc duties as assigned.

Requirements:

• Degree in Finance, Accountancy or equivalent.
• At least 5 – 7 years’ experience of accounting experience, preferably with 2 – 3 years of supervisory experience.
• Prior knowledge of QuickBooks Accounting System will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Senior Manager, Customer Experience

Are you an experienced B2B operations professional, with a passion for operating within a matrixed organisation and influencing through strong stakeholder management? If you are looking to join a global team (with regional focus on Asia Pacific) to deliver service that differentiates Expedia Group in the travel marketplace, this role is for you.

As the Senior Manager, Partner & Traveller Experience within the Traveller and Partner Servicing Platform (TPSP) organization, you will be accountable for the delivery of business to business (B2B) servicing for our Expedia Partner Solutions (EPS) demand partners across the Asia Pacific Region (APAC). Leading a team of Partner and Traveller Experience Specialists, and working across a highly matrixed organization, you will play a key role in building strong relationships with internal commercial & operational stakeholders and external demand partners, with accountability for the successful delivery of servicing strategy.

What you’ll do:

• Accountability to help define & deliver APAC service strategy for both A2A and CDS operations supporting our demand partners:
• Work closely with retail operations to ensure servicing levels are achieved and staffing / quality controls (such as vendor quality calibrations) are in place to meet APAC demand partner network requirements real-time and for future growth
• Manage and audit EPS specific agent processes, agent knowledge base and agent communication processes to ensure efficient and effective service handling
• Help prioritize bugs in accordance with impact to operations and key metrics.
• Drive improvements in escalation management & intent insights across all APAC languages and LOB
• Establish deep understanding of agent tools, processes & policies to support the EPS business.
• Understand regional business norms / trends / competitor landscape to ensure our B2B service proposition is best in class
• Use data to identify efficiencies, customer service segment differentiation, and optimize against contractual obligations
• Stakeholder Management (internal/external) – managing expectations to align with TPSP goals and initiatives to maintain / reduce costs and drive revenue:
• Reduce unnecessary EPS demand partner / commercial account management escalations through root cause analysis, workflow improvements and initiatives to increase operational efficiencies
• Maintain balance between big picture and moving individual issues to conclusion
• Establish reporting needs and business review cadence to meet stakeholder needs
• Develop and maintain formal daily / weekly communications with retail operations, EPS commercial account management, and other internal stakeholders as required, to ensure processes are being followed, reports are being maintained and actions processed
• Utilize current reporting or develop new reporting to monitor cost and revenue to ensure TPSP departmental goals are achieved
• Through analysis, work with retail operations and EPS commercial teams to minimize errors, write offs and fraud
• Where appropriate, support the EPS commercial team in external partner facing forums
• Service Enhancement & Continuous Improvement – leveraging the full suite of TPSP agent tools to drive efficiencies and effectiveness:
• Support prioritization across the EPS & TPSP product portfolio by helping gather accurate tracking and business insights to support business impact sizing
• Use data to establish the most efficient channel to service traveler and agency needs
• Feed key insights to the right department to ensure EPS demand partner / internal stakeholder insights are effectively captured & where appropriate, actioned
• People Management – strong leadership qualities, in alignment with the EG Leadership Agreement values of Include, Grow & Own:
• Sets clear team strategy and goals for the APAC region that align to commercial and TPSP objectives
• Coach & mentor to develop individual & overall team skillset
• Fosters an environment of continuous improvement & growth where individuals are empowered & encouraged to drive self & business improvements
• Recognizes staff potential and guides employees in developing skills by recommending appropriate training and sources of information
• Creates environment for team effectiveness, where strengths are known and built upon and learning is shared to build capacity
• Obtains resources needed to reach individual and team goals
• Prioritizes team morale and productivity, celebrating team accomplishments
• Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts

Who you are:

• 8+ years’ experience in operational B2B customer service, management consulting or corporate strategy, preferably at a travel/ecommerce company. To include 3+ years’ experience in people management
• Fluency in English and one or more of the following languages, Korean, Mandarin, Japanese
• Ability to travel domestically and/or internationally approximately 25% of time
• Experience rolling out operational projects designed to improve productivity and/or drive customer satisfaction
• Ability to work collaboratively in cross-functional team in the heart of a matrixed organization
• Excellent communication, presentation, and interpersonal skills
• Distinctive problem-solving and analytical skills, with impeccable business judgment
• Experience leading complex operational and strategic initiatives
• Demonstrable experience in influencing for success

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Working with one of the top foreign bank to hire relationship managers to join their expanding team in the consumer banking space.

- Structured progression

- Excellent platform to learn and grow within the bank

- CMFAS paid for

about the job

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients under your portfolio

skills and experience required

• Degree/local diploma in any discipline
• Strong communicator and self-motivated

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Job Description:

• Develop and execute individual audit project plan
• Develop and perform detailed audit procedures with properly documented audit working papers
• Draft the audit findings in clear and concise language
• Develop practical and useful audit recommendations for audit issues raised and obtain management comments on the action plan and target implementation date
• Determine adequacy of corrective actions and reasonableness of target implementation date
• Special projects and ad-hoc duties may be assigned

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: TBA

Job Requirements:

• Able to perform independently under pressure and with minimum supervision.
• Able to network and build effective working relationships with people at all level.
• 3-5 years with at least 2 years in Internal Audit