Job descriptions:

- Support the sales team with the product demonstration during presentation and workshop.

- Communicate with customer remote and on-site to deliver technical support.

- Responsible with delivery, installation, testing and commissioning of the devices and product service testing reports.

- Other related duties as assigned by the Supervisor.

Job requirements:

- Possess Diploma or Bachelor Degree in Biomedical Engineering or any related engineering fields

- Competent in computer skills is

- Able to work in a fast-paced environment and cope with company expansion plans

- Minimum 1 – 2 years of working experience in healthcare industry preferred but not compulsory.

- Fresh poly graduates are welcome to apply as training will be provided.

- Mid-career conversion personnel are also welcome to apply.

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers with a focus on the refrigeration system;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry (scientific/biopharmaceutical);
• Understanding of refrigeration system as focus;
• Excellent communication and interpersonal skills;
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific/biopharmaceutical industry
• Fixed Monthly Transport Allowance

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Description

1. Be responsible for on-site service of marine equipment such as ballast water management system, desulfurization and denitrification system, and dual fuel gas supply system.

2. Assist in customer relationship maintenance and market development work.

3. Assist in receiving and dispatching spare parts, as well as managing warehouse and office.

Requirements

Requirements include but not be limited to the following points: Applicants need to be proficient in software and related skills.

Skills Requirement:

1、 Familiar with electrical and automation related knowledge, with experience in PLC utilize（Mitsubishi/Omron）.

2、 Possess basic knowledge in the marine industry and ship equipment.

3、 Adapt to a work environment without fixed schedule（occasionally）.

Proficient in English speaking and writing.

Pluses

- Have experiences in maintenance work, such as BWTS or other marine electrical equipment.

- Ability to communicate in bilingual.

- Passionate in communication.

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 13 Dec 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

• Deliver a positive customer experience by providing friendly, fair, and courteous service.
• Handle phone calls for reservations and respond to customer inquiries.
• Welcome and guide guests to their designated rooms.
• Record guest orders and serve food and beverages promptly.
• Enter orders accurately into the point-of-sales system.
• Provide basic technical assistance, such as microphone checks and karaoke system support.
• Maintain a clean and safe environment.
• Work independently while ensuring high-quality output.
• Communicate effectively with team members and management for smooth operations.
• Maintain a neat and professional appearance at all times.
• Perform other ad-hoc duties as assigned by the supervisor.
• Be comfortable handling and serving alcoholic beverages.

Job Responsibilities

• Welcome and seat guests in the restaurant, ensuring a warm and attentive experience.
• Take and serve orders promptly and accurately, aiming to provide an exceptional dining experience.
• Offer comprehensive information about the menu, including yakitori selections, drinks, and daily specials, to help guests make informed choices.
• Prepare and serve beverages, including alcoholic drinks, with skill and attention to presentation.
• Keep the bar area clean and organized, replenishing supplies as necessary.
• Assist with setting up and closing the bar area, ensuring it is ready for operation.
• Address customer inquiries, special requests, and feedback in a professional and friendly manner.
• Coordinate with the kitchen team to ensure orders are delivered promptly and accurately.
• Handle payment transactions, manage bills, and ensure precise cash handling.
• Maintain the restaurant’s standards for service, quality, and cleanliness.
• Work collaboratively with team members to foster a cohesive and efficient work environment.

Job Requirements

• Proven experience in a similar role, ideally within a high-end or Japanese restaurant.
• Strong customer service abilities, with an approachable and outgoing demeanor.
• Basic knowledge of Japanese cuisine, with a willingness to expand knowledge.
• Bartending or beverage service experience is advantageous.
• Ability to perform efficiently in a fast-paced setting while maintaining attention to detail.
• Excellent communication and interpersonal skills.
• Capability to manage multiple tasks and prioritize effectively.
• Flexibility to work evenings, weekends, and public holidays as needed.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Role Overview:

As a Customer Success Officer, you will play a pivotal role in ensuring our customers' success and satisfaction. Your primary responsibilities will revolve around face to face meeting and engagement with our customers. No prior knowledge or experience is required for this position; however, we are looking for individuals who possess strong interpersonal skills, bubblly personallity, excellent written communication skills, problem-solving abilities and initiative.

Key Responsibilities:

1. Customer Engagement: Proactively reach out to customers to encourage their engagement with our system, guiding them through various processes, and promoting the value of our products and services.
2. Customer relations: Build a relationship with our clients to make sure their profetional needs are met.
3. Written Communication: Craft engaging and personalized emails to effectively communicate with our customers, addressing their needs, inquiries, and concerns. Ensure clarity, professionalism, and empathy in all written interactions.
4. Problem Solving: Demonstrate a keen problem-solving mindset to resolve customer issues promptly and effectively. Escalate complex problems to senior team members when necessary.
5. Initiative: Take initiative to identify opportunities for improvement in customer satisfaction and suggest innovative solutions to enhance our customer success strategies.
6. Collaboration: Collaborate with cross-functional teams to gather insights on customer needs, feedback, and product enhancements. Act as a bridge between customers and the company, providing valuable feedback to improve our offerings.
7. Documentation: Maintain accurate and detailed records of customer interactions, ensuring that customer profiles and information are up-to-date in our CRM system.

Qualifications:

• Exceptional interpersonal and communication skills.
• Strong written communication skills in English.
• Excellent problem-solving abilities and the ability to think critically.
• Proactive and self-motivated with a strong sense of initiative.
• Ability to work in a fast-paced, collaborative environment.
• High school diploma or equivalent (Bachelor's degree is a plus but not required).
• No prior customer success experience required; training will be provided.

Job Responsibilities:

· Process customer’s orders/enquiries timely and accurately

· Provide pricing and delivery information

· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters

· Shipping documentation (import/ export/ BL/ documentation)

· Handling of Cargo documentation such as LCL & FCL

· Ensure compliance with customer’s Standard Operating Procedure

· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system

· Ensure all event data are updated correctly in system

· Communicate discrepancies/issues to team supervisor/manager when necessary

· Any other ad-hoc work instructions/administration duties from Supervisor/Manager

Job Requirements:

· Min. Diploma in Logistics, Business or related discipline

· Able to work under pressure in a fast changing and demanding environment

· Self-discipline, initiative, responsible and independent;

· A good team player with good interpersonal and communication skills

· Meticulous to details

· Proficient in MS Office (Word, Excel)

· Able to work Overtime/Weekend duties/Month end closing

We invite interested and qualified applicants to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Job Responsibilities:

• Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
• Ensure communication with customers and clients with clear and relevant information
• Manage customers or client’s feedback and complaints in a professional manner
• Perform post-case administration for future reference

Job Requirements:

• Diploma or Degree in any field. Relevant insurance certification will be an advantage
• Minimum 5 years of experience in customer service in a contact center
• Enjoy people engagement and providing good advice and patience in dealing with complex problems
• Good interpersonal and communication skills
• Possess a pleasant and cheerful disposition
• Willing to work on 24/7 rotational shift schedule
• Mandarin speaking is an advantage - as you will be dealing with Chinese callers.

Responsibilities

• To carry out counter operations according to the hospital’s guidelines, procedures and policies consistently
• Plan weekly duty roster and manage the deployment of staff for all Visitor Registration Counter
• Supervise and monitor performance of staff to ensure service levels are met. Provide coaching and counselling when necessary
• Manage resources including manpower, equipment and supplies in daily operation
• Handle complaints and feedbacks and perform service recovery. Escalate to Supervisor when necessary
• Investigate causes of discrepancies and complaints and take corrective actions. Raise necessary documentations (Incident Report [IR])
• Conduct on-the-job training (OJT) for new staff and refresher training programs, if necessary
• Provide regular feedback to the Supervisor on staff performance and disciplinary matters
• Disseminate operation updates/information to staff promptly and accurately
• Conduct daily roll calls
• Verify temperature records and attendance, as and when necessary
• Any other duties as assigned by the Superior

Requirements

• Minimum 3 years of experience in customer service related field and one year of supervisory experience
• Able to perform physical job duties like carrying and moving of items
• Proficient in the English language to enable good communications with visitors and staff
• Good natured and patient. Have good temperament to handle difficult visitors and staff
• Good typing skills. Ability to be familiar with the computer and the good knowledge to comprehend and learn and apply a new system quickly and accurately.
• Able to commit staggered shifts (7:30am to 5pm / 8am to 5:30pm / 10:30am to 8pm / 11:30am to 9pm)

Bochinche - service captains for hire!

Bochinche is a vibrant Argentine steakhouse and bar located on Club Street in Singapore. The restaurant brings the essence of Argentina's culinary traditions to life, specializing in high-quality, dry-aged steaks cooked over wood-fired grill using Asado techniques. Sourcing meat from smaller, ethically conscious farms, we ensure a flavourful yet accessible dining experience. With a modern and lively atmosphere, it serves both lunch and dinner, offering a unique and immersive taste of Argentine culture.

Location : 27 Club St, Singapore 069413

Job Responsibilities:

• Overseeing the daily operations of the dining area, ensuring smooth service flow.
• Communicating with the kitchen team to coordinate meal service and ensure timely delivery.
• Providing exceptional customer service, addressing guest needs, and ensuring a positive dining experience.
• Managing reservations and table assignments for optimal guest satisfaction.
• Assisting in inventory management and upholding hygiene standards.

Job Requirements:

• 44 hour/5 days work week
• Split shifts (12pm - 3pm, 6pm-11pm)
• Prior experience as a service crew member in an F&B establishment would be highly advantageous
• Possesses a positive disposition and work well in a team
• Can thrive under a fast-paced and dynamic working environment

Key Benefits

• Career growth and promotion opportunities
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• World-class coffee, wine, food and leadership education
• Discount across all Spa Esprit Group brands
• Up to $2,500 Completion Bonus "Terms & Condition Applied"
• Team member referral bonus

Apply Fast and Join Us Today!

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Job Responsibilities

• Welcome and seat guests in the restaurant, ensuring a warm and attentive experience.
• Take and serve orders promptly and accurately, aiming to provide an exceptional dining experience.
• Offer comprehensive information about the menu, including yakitori selections, drinks, and daily specials, to help guests make informed choices.
• Prepare and serve beverages, including alcoholic drinks, with skill and attention to presentation.
• Keep the bar area clean and organized, replenishing supplies as necessary.
• Assist with setting up and closing the bar area, ensuring it is ready for operation.
• Address customer inquiries, special requests, and feedback in a professional and friendly manner.
• Coordinate with the kitchen team to ensure orders are delivered promptly and accurately.
• Handle payment transactions, manage bills, and ensure precise cash handling.
• Maintain the restaurant’s standards for service, quality, and cleanliness.
• Work collaboratively with team members to foster a cohesive and efficient work environment.

Job Requirements

• Proven experience in a similar role, ideally within a high-end or Japanese restaurant.
• Strong customer service abilities, with an approachable and outgoing demeanor.
• Basic knowledge of Japanese cuisine, with a willingness to expand knowledge.
• Bartending or beverage service experience is advantageous.
• Ability to perform efficiently in a fast-paced setting while maintaining attention to detail.
• Excellent communication and interpersonal skills.
• Capability to manage multiple tasks and prioritize effectively.
• Flexibility to work evenings, weekends, and public holidays as needed.

• Deliver a positive customer experience by providing friendly, fair, and courteous service.
• Handle phone calls for reservations and respond to customer inquiries.
• Welcome and guide guests to their designated rooms.
• Record guest orders and serve food and beverages promptly.
• Enter orders accurately into the point-of-sales system.
• Provide basic technical assistance, such as microphone checks and karaoke system support.
• Maintain a clean and safe environment.
• Work independently while ensuring high-quality output.
• Communicate effectively with team members and management for smooth operations.
• Maintain a neat and professional appearance at all times.
• Perform other ad-hoc duties as assigned by the supervisor.
• Be comfortable handling and serving alcoholic beverages.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance