About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Service Crew (Full-time/Part-Time)

(Full-time)

Location :

• City Square Mall

• Paya Lebar Square

• Tampines Mall

Working days : 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days @ 10:30am – 9:30pm (1 hr break)

Salary : $2,100 - $3200 and onwards (Depends on experience)

(Part-time)

Location :

• City Square Mall

• Paya Lebar Square

• Funan Mall

• Tampines Mall

Working days : Flexible work arrangement (To commit min 20h per week)

Working hours : 10:30am – 3:30pm/4:30pm - 9:30pm

Salary : $10-$12/h (Depends on experience)

What we offer :

• Meals, Training & Uniform provided

• Birthday Incentives

• Friendly & Air-conditioned environment

• Good career growth prospects

Reponsibilities :

• Providing great customer service to customers

• Maintain safe, cleanliness and hygiene for the restaurant at all time

• Responsible for taking orders, serving food and beverages

• To handle POS system and cashiering duties to process payments accurately

• Ensure customer satisfaction by solving issues and queries efficiently

• Clear and reset tables promptly

• Regular stock monitoring and reporting

• Any other ad-hoc duties as assigned by the supervisor

Interested applicants, please contact us @

Job Overview

As a Customer fulfillment executive, your role will be to maintain our customer’s end-to-end experience, which involves customer service and fulfillment. The ideal candidate must be detail-oriented, customer-focused, and have strong communication skills. They must be able to speak and write fluently in English and work well in a team.

Junior / Senior positions are available. Candidates requiring a work permit in Singapore are welcome to apply.

Responsibilities

Customer service and success

• Address patient’s inquiries over various communication channels, mainly text-based messaging.
• Patient relations such as registration, and appointment booking.
• Assist and escalate user and technical issues to relevant departments

Order fulfillment

• Dispensing of medications
• Packaging and dispatching of orders on time
• Handle customer verification and billing
• Monitoring and follow-up on medical report, patient requests etc

Administrative duties

• Stock-taking and inventory check
• Clinic housekeeping
• Other administrative duties such as data entry, and bookkeeping, as required.

Qualities we are looking for

• Polytechnic Diploma, GCE A / O / NITEC qualification
• Background in healthcare, or another frontline service such as F&B and hospitality is a plus
• Compassionate and sensitive towards customers
• Comfortable communicating with medical providers & patients
• Excellent customer service skills and attention to detail
• Willing to learn and adapt in a fast-paced environment
• Confident with google docs and spreadsheets
• Candidates with no previous healthcare experience are welcome to apply

Why work with us?

• Potential career growth in a healthcare startup environment
• Unique clinical environment with minimal in-patient contact
• 5mins from MRT Station

Background

Cloud Clinic is building APAC #1 healthcare e-commerce experience. We are engineering novel ways to provide affordable and convenient healthcare to individuals who are proactive and independent. Sire and Dame - our main websites - provides subscription-based prescriptions for men and women.

Expected salary:
$18,200 - $31,200 (inclusive of AWS bonus)

Variable performance bonus

=============

"A spark can kindle a flame" - Emmet Fox

Job Overview

As a patient service associate, your role will be to maintain our customer’s end-to-end experience, which involves customer service and fulfillment. The ideal candidate must be detail-oriented, customer-focused, and have strong communication skills. They must be able to speak and write fluently in English and work well in a team.

Junior / Senior positions are available. Candidates requiring a work permit in Singapore are welcome to apply.

Responsibilities

Customer service and success

• Address patient’s inquiries over various communication channels, mainly text-based messaging.
• Patient relations such as registration, appointment booking.
• Assist and escalate user and technical issues to relevant departments

Order fulfilment

• Dispensing of medications
• Packaging and dispatching of orders in a timely manner
• Handle customer verification and billing
• Monitoring and follow-up on medical report, patient requests etc

Administrative duties

• Stock-taking and inventory check
• Clinic housekeeping
• Other administrative duties such as data entry, bookkeeping, as required.

Qualities we are looking for

• Polytechnic Diploma, GCE A / O / NITEC qualification
• Background in healthcare, or another frontline service such as F&B and hospitality is a plus
• Compassionate and sensitive towards customers
• Comfortable communicating with medical providers & patients
• Excellent customer service skills and attention to detail
• Willing to learn and adapt in a fast-paced environment
• Confident with google docs and spreadsheets
• Candidates with no previous healthcare experience are welcome to apply

Why work with us?

• Potential career growth in a healthcare startup environment
• Unique clinical environment with minimal in-patient contact
• 5mins from MRT Station

Background

Cloud Clinic is building APAC #1 healthcare e-commerce experience. We are engineering novel ways to provide affordable and convenient healthcare to individuals who are proactive and independent. Sire and Dame - our main websites - provides subscription-based prescriptions for men and women.

Expected salary:
$18,200 - $31,200 (inclusive of AWS bonus)

Variable performance bonus

=============

"A spark can kindle a flame" - Emmet Fox

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Your Day to Day -

• Provide excellent guest services to all guest patronise the restaurant
• Able to anticipate needs from all guest
• Assist to maintain high standard of cleanliness for the restaurant
• Suggest to guest on the selection on the menu
• Engage with the guest
• Attend to any add hoc duties assign by the manager

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Roles & Responsibilities

Job Description:

• Perform Food Serving, Food Packaging, Customer Assistant
• Perform cashiering duties
• Perform housekeeping duties to maintain the cleanliness of the outlet.
• Attend to customers' enquiries and needs.
• Any other duties as assigned by the Outlet Supervisor.

Job Requirements:

• Able to commit and possess good working attitude.
• Ability to read and understand product labels
• No experience are welcome to apply.
• Able to start work immediately or within short notice is highly preferred.
• Work Timing: 6.30am - 6.30pm + 2Hours OT, Break 2hours

Job Benefits:

• Pay increment after 3 months of probation.
• Training provided.
• Overtime payout will be provided
• Meal provided.
• Transport allowance.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- Comprehaensive Health Insurance Plan with Raffles Insurance with the option to upgrade at subsidized corporate rates.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

• A Customer Service Manager, or Customer Support Manager, is responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and coordinating with upper management to find ways to enhance their customer service objectives among their employees.
• Supervising the daily operations of the customer service department
• Creating a reliable customer loyalty program
• Setting customer service goals for team members and helping them reach those goals
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Making weekly and monthly reports and surveys
• Staying current on the latest industry trends and techniques

Location: City Square Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

• A service technician, or skilled service worker, is responsible for providing technical repair and service work either in a facility or in the field. These professionals may install and service a wide range of hardware depending on the technician’s specific industry. Service technicians may work on vehicles, heavy machinery and home appliances or in many other areas where complex hardware needs to be maintained or fixed. Their responsibilities include diagnostic review, repair and replacement of parts as well as the replacement and installation of equipment.
• Installing new hardware and complex products while ensuring that they work correctly and safely
• Educating the hardware users about the correct use and upkeep of their products
• Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center
• Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed
• Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices
• Handling customer relations in a professional and friendly manner
• Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience

Job Highlights

• Positive Working Environment
• Fixed Allowances
• AWS + Quarterly Performance Incentive Bonus
• Career Growth

Job Descriptions

• Overseeing and ensuring smooth operation of the Front Office.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Building rapport and strong relations with the Front Office team.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.
• Assisting and handling serious guest complaints.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Other ad-hoc duties/ projects assigned by management.

Requirements

• Minimum Diploma in Hotel Management.
• Minimum 5 years' experience in Front Office.
• Able to work rotating shifts, weekends and Public Holidays.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Able to lead the team and drive results.
• Able to exercise high level of flexibility and adaptability.
• Efficient organization of time and work.
• Excellent numeracy, verbal and written communication skills.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.

WE ARE LOOKING FOR A SERVICE CREW to join our family! If you enjoy working in a young and vibrant environment and are looking to learn new skills across different stations, this position is for you!

Main Job Scope:

• Welcome customers and make recommendations
• Manage orders
• Provide positive customer experiences
• Learn barista skill

Working days: Mondays, Wednesdays, Fridays to Sundays

Off days: Tuesdays & Thursdays

Working hours: 8 am to 1 pm

Job requirements:

• Cheerful and bubbly character
• Preferred minimum of 1 year of experience in F&B, but not a must
• Able to work independently in fast-paced environment
• Able to speak fluent english & chinese

Drop us a WhatsApp @ 93834319 - Ling for an interview =)

Job Descriptions

• Welcome Customers
• Takes Orders during Meals
• Makes Recommendations on meals and beverages
• Serve and do Collection after meals
• Help in Cleaning of Work Areas
• Adheres to Company Rules & Regulations.

Working hours

• 5days
• 10hrs per day (excluding 2 hrs break betweek)

About Propseller

Propseller’s mission is to help people build wealth with real estate. In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and Series A lead investor of Grab. At Propseller, we’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced. By elevating the most human part of the service with top in-house agents and industrializing all the rest with technology and centralized operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.7/5 (500+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Propseller is ranked #10 Fastest Growing Company in Singapore 2024 by The Straits Times and Statista!

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Success Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organized, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximize sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Conduct daily and weekly feedback and improvement sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You are a young graduate with a Diploma or completed NITEC with at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Education & Experience: ITE NITEC / Higher NITEC with working experience preferred OR Diploma with no work experience is required;
• Experience in customer service/sales support/call center would be beneficial;
• Fluent in written and spoken English;
• Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organized and able to Multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and Accurate worker: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• At least two days home-office per week after training, more possible;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Paid 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

#LI-DNI

1. In charge of scheduling of the workers

2. Coaching and monitoring the project processing.

3. Permanent night shift with experienced in handling of emergency issues.

4. Trouble shooting and counseling of the disputes/complaints.

5. Night Shift Duty

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

Enterprise Platforms Division, User Service Centre:

The Tech Support/ Admin will be part of the Information Technology Department team responsible for driving the transformation initiatives in end user computing environment, covering service, performance, quality and budget forecasting

Job Responsibilities:

Service Desk Management & Operations Support

• To support the organisation’s digital transformation.
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take accountability for service delivery performance, meeting customer expectations, create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

Requirements

• Proficiency in leading both physical and virtual teams
• Experience with dealing with third party provided services, customer-facing skills
• Mastery of ITIL (Information Infrastructure Library) principles
• Expertise in people management and leadership with good interpersonal and communication skills to be able to work independently as well as in a team
• ITIL certifications
• Project Management certifications
• MUST- HAVE Good communication Skills and Tertiary education with focus on IT

Crew Leader Job Description

Main duties in this position will be: recruiting new employees, training your crew in proper food handling techniques, and making sure that all shifts are correctly filled. For new crew members, you may need to manage them closely until they are familiar with the protocols of the restaurant.

Among the supervision duties, you will be responsible for all crew members following proper food handling and cleanliness standards. This includes making sure that food is stored correctly, cooked at the right temperature, and disposed of properly. This will also include making sure that the tables are cleaned to restaurant standards between each party.

This job requires you to be flexible. Problems will arise quickly and will need to be resolved just as quickly. You will need to be able to shift gears in order to resolve problems. Our restaurant is a fast-paced environment and we need a manager who will meet our various needs as they come up. You will need to be able to manage multiple functions of the restaurant at once.

Being an independent worker is a must; once you are familiar with the workings of this restaurant we will expect you to manage the crew members with little supervision. Being able to manage your own time is crucial to be successful. You will also need to stay calm in stressful situations and have the ability to think on your feet.

To be successful in this position you will need strong leadership and management skills and enforce compliance with food health and safety regulations. The ideal candidate will be able to handle stressful situations while delivering excellent customer service and has several years of experience in restaurant service.

Crew Leader Responsibilities

• Able to make indian coffee and Tea
• Familiar with indian food south and North Indian food
• Supervising crew members, including cooks, servers, and hosts
• Training crew members on food handling and customer service.
• Making sure that cleanliness standards are followed, including hygiene, quality, and food safety
• Scheduling shifts and making sure that all shifts are properly filled
• Checking the maintenance of equipment and making sure that the equipment is fixed when it is broken
• Monitoring food supplies and ordering more as needed
• Resolving customer problems, including menu questions, pricing questions, and customer complaints
• Helping crew members with their roles when needed
• Resolve issues between crew members when the need arises

Crew Leader Requirements

• Management experience in the hospitality industry, preferably in the restaurant industry
• A food handler’s license
• The ability to work in a fast paced environment
• Strong management, organizational communication, and time management skills
• Exceptional customer service skills
• The ability to be flexible and think on your feet
• Stays calm even in stressful situations
• An independent worker

• 5.5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas Office
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060

Job description

MEET ASCENDA

Ascenda solutions make loyalty simple for financial institutions globally. Previously, these companies had to endure complex patchworks of third-party systems, complicated data experiences, and 18-month implementation projects to deploy a competitive rewards program. We turn things upside down with loyalty solutions rooted in beautiful design, exceptional customer value, and rapid self-service implementation.

About Customer Dashboard

Our Customer Dashboard team is committed to build and manage fully featured admin panels that empower our customers and internal operations team to achieve their goals in a self-serve manner. Our applications cover a wide range of actions, such as new partner enrollment, branding of the user-facing website, managing day-to-day customer operations and more. You'll work with banks & fintechs around the world to support them with efficient rewards program configuration, extensive customization and personalization of the end user's experience.

This team is now focused on supercharging our next phase of growth with enabling ecosystem level configurability. You’ll join a team of diverse & talented people solving interesting challenges around configurations, onboarding, observability & event-driven processes that forms the backbone of Ascenda's configuration architecture for hundreds of partners globally.

Join us as a Software Engineer, Customer Dashboard.

As a member of the Customer Dashboard team, you will:

• Craft secure, performant and user-friendly solutions to empower our customers to manage their SaaS loyalty programs efficiently
• Engage closely with our designers, product owners and other engineering team members in developing brand new features like custom campaigns builder, payment integrations and a world-class customer onboarding experience
• Enhance our web application with dynamic access control and different user permissions in mind
• Adhere to and practice engineering best practices within the team - such as code reviews, API integration tests, writing our solutions in a maintainable manner.
• Support maintaining our integrated call centre platform and handle some incoming change requests

Job requirements

What you bring to the table

You’ll be an excellent fit with us if you’re:

• 3 years of solid programming experience, including front-end and back-end development
• Proficiency in at least one frontend language, preferably Typescript
• Experience in building frontends, either using vanilla JS or specific frameworks (Angular, React)
• Experience in developing and enhancing backend applications, preferably in Ruby
• A fast learner with curiosity to learn & explore new languages and libraries - plumbing the depths of our stack and frameworks used are key in enabling optimizations for scale
• Strong communication: articulate complex ideas in a simple, relatable style
• A team player with a collaborative approach and willingness to assist others

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.