The Role Responsibilities
Strategy
· Build and expand client relationship through delivery of high-quality data mining and analysis.
· Support client engagement strategy team in acquiring, retaining and deepening banking relationship with clients
Business
· Co-ordinate on weekly and monthly management review reporting
· Co-ordinate on promotion campaign data analysis – building up propensity model, ROI caculation, product bundling fulfilment, MGM and etc
· Manage international banking client data portfolio with refreshed data tag.
· Work with retail analytics team and database team to maintain a comprehensive IB data mart.
· Help on Digital Sales, MGM and Acquisition Campaign.
· Analysis on business data including rev, aum, sales numbers and etc.
· Client profile analysis to support acquisition and product sales.
Processes
Administrative
· To provide regular data reporting to IB head and Client Engagement Strategy Head
Key Measurables
· Number of Reporting
· Number of Acquisition from Digital Sales
Risk Management
· Raise STR if necessary
· Forwarding and keeping track of all documentations which require senior managers’ approval
· Ensure proper follow up on the outstanding risk, document and overall control culture in the teams
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the International Banking to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Branch
· RA
· DS&M
· O&T
· Wealth Product
· Product and Segments
Other Responsibilities
· Embed Here for good and Group’s brand and values in International Banking; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
· Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
· Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
· Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
· Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
· Cooperate with any investigations or reviews on regulatory failure such as accountability review
Our Ideal Candidate
· 5-years’ experience in Banking.
· Experience in Client & Customer Engagement activity.
· Hands on experience in Client Data Analytics & Data Management
· Bachelor and above
Role Specific Technical Competencies
· Demonstrate good knowledge of financial industry
· Shows resilience in the face of pressure and obstacles
· Builds rapport with others and relates in calm engaging way
· Shows commercial acumen and has a good understanding of business. Purses self-development and progression obstacles
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
