Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Position: Sales & Service Coordinator

• Working location: Hillview
• Working days: 5.5 days
• Working hours: Mon – Thur (08:30 to 18:00), Fri (08:30 to 17:30), Alternate Sat(08:30 to 12:00)
• Salary: $2,800 - $3,000 + Commission + Annual Performance Bonus

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working days: 5 or 6 days alternating, 44 hours excluding break time

Salary: $2,200 - $2,600

Responsibilities:

• Greet and interact with customers.
• Provide high quality of customer service to customers meeting the required service standards.
• Prepare coffee-based beverages, teas and food according to PV’s unique recipes and procedures.
• Serve foods and beverages to customers.
• Have full knowledge of the menu to recommend specific items to customers.
• Follow SOP on food & beverage preparation and order system.
• Performing cashiering duties.
• Ensure that work stations are set up before the shift commences.
• Maintain cleanliness and housekeeping of work areas.
• Ensure sufficient stocks for daily operations.
• Minimise wastage and spoilage of food ingredients.
• Any other duties that may be assigned.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘LIM JUN SHENG Reg No: R22104301

Tea Barista / Senior Tea Barista

• Working Days : 5 Days Working [ 44 Hours Rostered Schedule ] + OT
• Location : Plaza Sing / Orchard Gateway / Raffles Place / New Outlet
  

1. Tea Barista
   Salary : $2500 (Probation) + OT + Incentive -> After 3 Month Probation $2700
   
2. Senior Tea Barista
   Salary : $2800 (Probation) + OT + Incentive -> After 3 Month Probation $3000
   

Job Requirement:

• 3 Weeks Training with Test for all Roles.
• Able to start within short period notice

Job Description:

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – $3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Customer Service (Freight Forwarding, Shipping)

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok,

Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘LIM JUN SHENG Reg No: R22104301

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

• Position: Service Installer
• Working Days & Hours: Mon - Fri: 8.45am to 5.30pm / Sat: 9am to 1pm
• Work Location: Islandwide base on order [ Company Van provided ]
• Salary: $1,800 - $2,400 + Commission / Incentive ($800 - $1,000)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Perform installation of ceiling / ventilation / wall fans
• Perform repairs and maintenance
• Assemble of general fans when requested on-site
• Perform troubleshooting and repairs of faulty parts
• Any other adhoc duties when required

Requirement:

• Possess with class 3 driving license
• At least 1 year of relevant experience
• Possess with any technical certificate is preferred

Key Responsibilities:

• Ability to assist in planning and executing various digital marketing activities, including SEO, SEM, social media marketing, content marketing, etc., ensuring smooth implementation of marketing strategies.
• Ability to manage the daily operations of social media platforms (such as Facebook, Instagram, LinkedIn, Twitter), publish content, monitor engagement, and enhance brand visibility.
• Ability to write and edit marketing copy, social media posts, blog articles, and emails, ensuring that content is engaging and aligned with the brand's tone.
• Assist in managing online advertising (such as Google Ads, Facebook Ads), optimizing ad performance based on key performance indicators (KPIs), and improving ad effectiveness.
• Use tools such as Google Analytics to monitor and analyze the effectiveness of digital marketing campaigns, and assist in preparing related reports with optimization suggestions.
• Ensure consistency in the brand’s online presence, assist in handling customer feedback, and enhance customer experience and satisfaction.
• Ability to collaborate with marketing, sales, and other relevant departments to ensure alignment of digital marketing activities with overall business goals.
• Stay informed about the latest digital marketing trends and tools, and apply them flexibly in work to ensure innovation and effectiveness in marketing activities.

Requirements：

1. Maintain a neat and professional appearance;
2. Be able to respond to client messages over the weekend (only for urgent clients);
3. Be open to overseas assignments or meetings with clients;
4. Have a positive work attitude and strong sense of responsibility;
5. Must be fluent in Chinese and capable of communicating with clients fluently.

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

• Able to perform and maintain work safety while pushing an estimated 50kg motorized trolley

Job Requirements

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage

• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization

• Possess food hygiene and safety certification

• Willing and able to work on shifts, weekends and public holidays

• Possess a well-groomed, professional appearance

• Able to carry a tray weighing up to 20lbs

• Able to lift to 10KG without assistance

• Able to push motorized trolley on the floor to serve beverages

A high-end Japanese restaurant helmed by a Japanese Master Chef is looking for an apprentice to join his team! This is a great opportunity for a self-motivated individual who is keen to carve out an exciting career in Japanese cuisine to understudy a native Japanese Master Chef.

Job Description & Requirements

Main Responsibilities

· Welcome guests and offer a bespoke dining experience.

· Ensure adherence to quality expectations and standards.

· Perform restaurant cleanliness and presentation of all china, glass, and silver prior to use.

· Mise-en-place preparation.

· Respond to customers’ requests and feedback in an expeditious and professional manner.

· Any other appropriate duties and responsibilities as assigned

Requirements

· Minimum 1 year of Omakase / semi-fine or similar capacity

· Fluency in the Japanese language will be an advantage

· Good knowledge of Japanese cuisine

· Basic PC literacy

· Strict sense of hygiene and safety standards

· Excellent interpersonal & communication skills.

· Willingness to work split shift pattern.

Responsibilities

• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listening to their wishes and concerns

Requirements

• Proficiency in English, Mandarin or Cantonese
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Fresh graduates are welcome
• Candidates who possess Diploma and ITE and Poly students are also welcome to apply

Responsibilities:

• Visit different businesses to collect statistics and transcribe data.
• Conduct simple questionnaire surveys at various businesses.
• Outdoor work is required.

Requirements:

• Proactive, diligent, and hardworking.
• Sincere, courteous, and possess good communication skills.
• Candidates who can start immediately will be given priority consideration.

Job Location : East , Singapore

Industry : Aerospace /Aviation

Duties

- Attend to technical/engineering enquiry from airlines, Airframer and repair agencies
- Manage technical investigation and liaison with OEM Product Support Engineers
- Render support to the Customer Support Director / Customer Support Managers
- Perform Aircraft-on-ground (AOG) support during weekdays, weekends & public holidays on
a rotation basis
- Able to perform any Adhoc duties when required / out of hours
- Able to travel to visit customers within Asia region.

Requirements

· Able to work weekends rotation to support AOG

· Able to travel if required

· Has customer service background

· Has knowledge on OEM / aerospace industry knowledge

Details of the Division and Team:

Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Private Bankers
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships
• Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience:

• 7 or more years of relevant client service executive and sales support experience supporting the relationship managers at AVP level
• Working experience from Private Banking or Wealth Management business is a must
• Strong team player, also able to meet tight deadlines and multi-task
• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment
• Fluent (written and oral) in English
• Meticulous, methodical and concise, with a strong attention to detail coupled with a good sense of integrity
• Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Main Job Scope:

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook and Excel.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• Candidates with experience using SAP and Microsoft Access will be advantageous.

Others:

• To meet the Key Performance Indices (KPI) set forth by the supervisor.
• To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
• Reports to the Repair Team Leader and Head Of Operations.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/9000>

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)

Support in General Administration Activities

Support in Logistics and Marketing Team

Customer service oriented

Able to do multitasking

Basic knoweldege in Logistics

Basic knowledge in Accounting is a plus

Excellent in computer skills

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Customer Centric oriented, manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Position Overview:

The Customer Service Assistant will support the smooth operations of Camp Asia by handling customer inquiries, supporting the online booking process, and providing vital administrative and logistical support before and during camp sessions.

Key Responsibilities:

1.Customer Service Support:

· Assist the Customer Service and Bus Transport Executives with inquiries via phone, email, and face-to-face.

· Provide accurate and timely responses to customer queries.

· Support customers with the online booking process and resolve any booking-related issues.

· Provide appropriate solutions to any concerns raised, ensuring high levels of customer satisfaction.

· Follow up with customers to ensure their issues are resolved and they are satisfied with the services provided.

2.Administrative Support (Pre-Camp Season):

· Ensure the booking system capacity is updated accurately.

· Review and generate reports from the booking system.

· Update and maintain accurate reports before the camp begins.

· Prepare and organize administrative documents for the camp setup.

· Manage and update the Finance refund and credit report and monitor payment statuses.

3.Administrative Support (During Camp Season):

· Update reports and generate necessary administrative documents.

· Provide logistical and administrative support during camps, assisting the Customer Service, Transport, and Operations Teams.

· Perform ad-hoc administrative tasks as required during the camp season.

Qualifications:

· Excellent communication skills, with a preference for bilingual proficiency.

· Attention to detail and ability to manage multiple tasks.

· Possess advanced Microsoft Excel skills.

· Ability to work collaboratively in a team environment

• Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm
• Working Location: Jurong East
• Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Repair Order Desk Contract Staff (2 headcounts)

*Note: Can have a Customer Service Executive background.

Potentially convert to perms, depending on business needs and performance

Job Description:

• To process/enter customer orders, creating delivery documents, maintain records of transactions and interactions, as well as updating ERP (SAP) and databases (Microsoft Access).
• To ensure accurate and timely billing/invoicing to customers.
• To co-ordinate with, or support other departments to resolve customer service issues.
• To work within the Repair Team to ensure repair SPT and company objectives are met.
• Be responsible, and to prepare, present and/or participate in performance related topics.

Requirements:

• Must be familiar and able to use Microsoft Outlook, Excel, Access and SAP.
• Must be able to communicate clearly and write fluently in English.
• Candidates with previous experience in aerospace customer order desk will be highly preferred.
• To meet the Key Performance Indices (KPI) set forth by the supervisor.
• To assist in other tasks that the supervisor may assign from time to time (included, but not limited to job scope above).
• Reports to the Repair Team Leader and Head Of Operations.

Preferred Experience/ Skillsets:

• Aviation/ Aerospace: Minimum 1 year
• Customer Service: Minimum 1 year
• SAP: Minimum 1 year
• Repair Order: Minimum 1 year
• Microsoft Access: Minimum 1 year

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Working Days: 5-6-5-6 work week
• Working Hours: 44hrs per week (opening hours 11am-12am)
• Working Location: MBS
• Salary: $2700 - $2900 + OT (after 44hours)

Responsibilities:

• Support and Supervise Outlet operations
• Manage customer queries in a timely and efficient manner
• Recommend menu to customer
• Take food order
• Any other ad-hoc duties assigned.

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Position: Customer Care Officer (Counter)
• Salary: $ 2200 - $ 2800
• Location: Genting Road(Potong Pasir)
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
  * Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

Counter (Primary Responsibility)

• Attend to walk-in customers, be it

A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption

• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Job Requirement:

• Preferably two years of working experience in similar field

• Responsible for installation, commissioning, routine maintenance, trouble-shoot and repair of scientific equipment

• Prepare service test report and IQ/OQ documents for customers

• Prepare service quotation for maintenance and repair works

• Provide excellent customer service through product knowledge, handling customer feedback, prompt response and working closely with sales engineers

• Liaising with principals or suppliers for technical issues

• To take ownership for all assigned projects and assist in other jobs when required

About Us:

At Synthesis, we blend modern culinary innovation with a focus on wellness, creating a dining experience that is as enriching as it is enjoyable. Located in the heart of Suntec City, we pride ourselves on our commitment to quality, creativity, and exceptional service. We are looking for passionate individuals to join our team and grow with us.

Job Summary:

Are you passionate about food, service, and creating unforgettable experiences? Join our dynamic team at Synthesis as an F&B Service Crew member! This role is perfect for someone who loves interacting with people and thrives in a fast-paced, vibrant environment. With us, you’ll have the opportunity to grow your career in the F&B industry while being part of a supportive and innovative team.

Key Responsibilities:

• Guest Experience: Welcome and seat guests with a warm, friendly demeanor, ensuring they feel valued from the moment they arrive.
• Menu Mastery: Present our menu with confidence, take orders accurately, and provide recommendations to enhance the dining experience.
• Service Excellence: Deliver food and beverages promptly and with flair, ensuring every guest’s needs are met with a smile.
• Table Stewardship: Keep our dining area pristine and organized, ensuring a clean and inviting atmosphere throughout service.
• Problem-Solving: Handle guest inquiries and concerns with professionalism, turning challenges into positive experiences.
• Team Collaboration: Work closely with our kitchen and bar teams to ensure smooth and efficient service.
• Health & Safety: Adhere to all health, safety, and hygiene regulations, maintaining the highest standards.
• Continuous Learning: Participate in training programs designed to refine your skills and enhance your career in the F&B industry.

Qualifications:

• A genuine passion for delivering outstanding customer service.
• Previous experience in an F&B role is a plus, but we value enthusiasm and a willingness to learn.
• Excellent communication skills and a positive, team-oriented attitude.
• Ability to stay organized and efficient in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Basic knowledge of food safety and hygiene practices is advantageous.

Why Join Us?

• Competitive Compensation: Earn up to $3,200 SGD, with additional benefits that reward your hard work.
• Employee Perks: Enjoy discounts on our delicious offerings and wellness-focused initiatives.
• Career Growth: We believe in nurturing talent—start as an F&B Service Crew member and grow into roles like Supervisor, Assistant Manager, and beyond. Your career path with us is limitless.
• Learning Opportunities: Access to ongoing training and development programs to sharpen your skills and expand your knowledge.
• Work-Life Balance: We value your time and well-being, offering a supportive environment that prioritizes work-life balance.

Join Our Team:At Synthesis, we don’t just serve food—we craft experiences. If you’re ready to be part of something special and grow your career in a place where your contributions are valued, apply today and take the first step towards an exciting future with us!