The AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.
• Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Requirements (Must-Haves):

• NITEC or Diploma in relevant Engineering field
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Experience with hands-on troubleshooting of any of the following: electronics, circuitry, computers, software, mechanical installations

Requirements (Good-to-Haves):

• 1-3 years of hands-on experience in service engineering, technical support and/or operations coordination
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Familiarity with Unix (Ubuntu) environment

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Service Leader to join our team

As a Front Office Service Leader, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Front Office Executive to join our team.

As a Front Office Executive, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

• Handle order administrations, process customers's orders, raise amendment, cancellation, follow-up on customers' orders via the SAP R3 System provide customer service.
• Monitor and secure and file all necessary shipping documentation of imports, exports and drop shipments from Europe, China to the SEA region.
• Monitoring the status of the incoming and outgoing shipment.
• Support Area Sales Managers regarding purchase, forwarders, shipping process, customs duty, liaise and support our warehouse in Singapore regarding delivery of goods and arrange pick up by freight forwarder and customers with warehouse.
• Follow up on customers' order closely and monitor shipment date to ensure timely delivery and expedite shipments as needed.
• Execute all aspects of the company's administration for operations.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Additional job description

The Mastery Team develops and delivers product and skills training to Google sales and services teams, as well as external client and agency partners. We use our knowledge of learning best practices and Google’s business priorities to build effective learning experiences for our key audiences. Our team is made up of learning professionals, sales and marketing leaders, and former consultants and analysts who launch and iterate learning programs while balancing key pillars of knowledge, skill and disciplined practice to help our audiences grow in a world of increasing complexity.

In this role, you will look after our customized learning experiences for GBO promoters. You will work closely with cross-functional partners as well as other Mastery teams including curriculum and business partners to activate, launch and land key programs and deliver a premium experience. You will develop and grow people while also looking to build new skills and experiences.

Qualifications

Job responsibilities

• Develop activation strategies in partnership with a cross-functional team inside and outside Mastery.
• Act as a point of contact on programs, creating project plans including timelines, milestones, budget, management, scheduling, staffing, etc.
• Own communication and enrollment strategy, engaging local expertise where required.
• Create program infrastructure that enables consistent, high quality delivery at scale, including global measurement strategy and execution.
• Provide strategic thought-leadership to continue building program efficiency and scale, working cross-functionally with critical global stakeholders.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a management consulting, sales operations, business strategy, investment banking, venture capital or private equity role, or 1 year of experience with an advanced degree.

Preferred qualifications

• Certification in program management or experience in program management with an IT or Tech company.
• Experience in setting and executing on vendor strategies, including managing third-party vendors to drive execution against set Service Level Agreements.
• Ability to identify and implement processes and manage large, complex, strategic and operational initiatives across multiple teams/regions.
• Ability to create processes, work collaboratively and take ownership.
• Excellent investigative and problem solving skills, with effective business acumen and ability to analyze data and present insights/recommendations in a clear and compelling manner.
• Excellent written/verbal communication, documentation and presentation skills.

We are seeking a highly motivated individual to join our team as a Customer Success Manager (Trade Finance). As a Customer Success Manager, you will engage the various financial, commodity and supply chain stakeholders to drive the digitalization in trade and contribute to overall efficiency of Singapore’s supply chain landscape.

Key Responsibilities

Ensure success for customers across their whole lifecycle

• As advocate for the Customer, define key business requirements, understand and anticipate Customer’s needs
• Lead commercial discussions with Customer to drive revenue for the company
• Plan and execute product and systems implementations (e.g. UAT, SIT, live production) to ensure smooth deployment
• Work alongside the wider team to implement solutions, ensuring that the product development, deployment, and Customer onboarding are delivered on time
• Support business outcomes for Customer helping them realize value from the product through continuous improvement in product design, delivery practices and customer satisfaction by understanding business needs
• Manage use case pipeline, account manage and act as point of contact for Customer’s feedback and issues
• Provide product knowledge to Customers and drive resolution in a timely and proactive manner
• Track and ensure realization of financial and non-financial targets and other strategic KPIs
• Drive and support expansion plan for existing use cases and drive user adoption
• Form strong relationships with customers, keeping them fully engaged and supported, liaising with both technical and business focused audience

Expand Customer base and Use Case adoption

• Work with existing Customers and stakeholders to drive Customer reference and prospects
• Deliver proactive customer contact strategy to engage, recruit and drive account growth
• Identify at-risk customer and execute remediation plan
• Overall responsible for the management of a portfolio of Customers to foster long-term business relationships

Be a key member of the team

• Have a Customer-first mindset and experience in delivering business outcomes
• Be highly collaborative and work across teams and stakeholders to deliver right outcome for customer
• Act as a role model for the team by always demonstrating the highest standards in business conduct; transparency, predictability, integrity and compliance
• Act as a company ambassador for internal and external events

Qualifications / Skills and Competencies

The ideal candidate would have

• ~ 5-10 years of relevant and current experience in structured trade and commodity finance products
• Proven track record for driving digitalization and/or process optimization in trade finance with passion for Digital solutions to address customer business problems
• Experience in key supply chain industry business processes with established network in various industry especially in the commodities sector. Bearing know-how of the nuances/ways of work related to trade finance transactions, credit facilities structuring, risk monitoring, supply chain financing
• Experience handling a portfolio of commodity clients including oil/energy, metals and soft commodities
• Strong business, trade and technology industry knowledge paired with an ability to “see the big picture” to identify the dependencies, plus the upstream and downstream impact of process enhancement
• Strong written and verbal communication skills. Ability to present comfortably and compellingly to senior audiences and to deliver difficult messages objectively to both internal and external stakeholders
• Strong ability to engage Customer and stakeholders with proficiency in aligning cross-topic objectives in multi-organizational set up
• Customer focused with strong interpersonal, negotiation and influencing skills
• Experience working in a team-oriented, dynamic and fast-paced environment
• Confident, self-motivated team player who thrives in a fast-moving environment
• Good understanding of software development principles and practices, and prior experience working with technical teams is a plus
• Prior sales or relationship management experience in commodity trade finance is a plus
• Prior experience and exposure to API, data platforms implementation is a plus

Job Description

Responsibilities:

• Communicate with clients
• Handle general administrative tasks such as filing, phone calls and e-mails
• Handle other administrative or miscellaneous tasks if required

Requirements:

• Minimum Diploma
• Minimum 1 year administrative work experience
• Proficient in MS Word and Excel
• Able to work independently
• Meticulous, motivated, proactive, multi-tasking
• Responsible and willing to learn
• Good communication and interpersonal skills

Work Schedule:

• Weekday / Weekend : 830 am to 615 pm
• Full time: 5 day work week - at least 1 week end

Position is open to candidates interested in full-time , or part time full day - at least 3-4 full-day shifts

Only shortlisted candidates will be notified.

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Title: Field Service Engineer (Manufacturing & Repairing Company) ID9125
Location: Tuas
Working Hours: Mon-Fri 900am-600pm; Occasionally Saturday until 12pm
Basic Salary: $3800-$4200

Benefit:
*14 days AL starting with bonus and AWS

Job Description:
•Carry out site installation assistance, start-up, testing and commissioning of compressor and dryer units.
•Troubleshooting and preventive maintenance of air compressors and refrigeration dryers and equipment in relation to mechanical, electrical and pneumatic system.
•To attend service calls and routine servicing at customer site as well as to assist in supervision of production process with minimum breakdown occurrence.
•To prepare and submit repair and maintenance quotations pertaining to service and spare parts sales.
•To plan and coordinate individual service jobs weekly and daily.
•To conduct technical training to customers as necessary.

Requirement:
•At least 2 Year(s) of working experience in the air compressor service experience with class 3 driving license

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Additional job description

Google Customer Solutions (GCS) works with ad agencies and businesses of all sizes. The Revenue Strategy and Operations (RSO) team provides business-critical insights, ensures cross-functional alignment, and designs/executes initiatives. We stay focused on aligning company priorities with day-to-day operations, and evolve early stage ideas into future-growth initiatives. In APAC, our team supports sales leadership teams across markets in defining/implementing region-specific priorities.

As a Strategy and Operations Lead, you'll lead and project-manage strategy projects/initiatives. You'll engage and coordinate with global, regional and local teams, and management. By working with sales teams, you'll use your analytical skills to develop a robust understanding of market opportunities/challenges, which you'll use to develop short- and long-term strategic initiatives. You'll provide holistic, local insights to influence global GCS strategy and roadmap. In addition, you will use regional expertise and stakeholder management skills to lead deployment of programs and sales pilots in-market, and advocate for the region.

Qualifications

Job responsibilities

• Identify high-impact strategic opportunities through data analytics and insights, and develop actionable plans to accelerate growth of GCS China business.
• Involve, align and manage relevant stakeholders across teams and markets to drive a successful implementation.
• Facilitate the communication process with executives across all levels. Build a network with sales teams members across all levels to capture seller and customer feedback and understand the opportunities and challenges.
• Lead deployment of global or regional sales programs/pilots in Greater China markets.
• Support annual business planning and resource management. Support sales teams through one-off troubleshooting, problem-solving, and training on sales program design.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory.

Preferred qualifications

• 8 years of experience in management consulting, corporate strategy, or sales operations.
• Experience in engaging across APAC markets and cultures.
• Understanding of digital marketing and Google’s products and sales programs.
• Demonstrated problem-solving and analytical skills, ability to manage stakeholders across organizational boundaries, combined with business acumen.
• Excellent communication and presentation development skills, with the ability to take complex ambiguous topics and turn them into stories that spark an audience.

Responsibilities:

• Familiarity with Online Customer Service: Understand the work content and process of online customer service, and promote team improvement through feedback, refinement, and execution.
• Data-Driven Problem Solving: Analyze and identify issues related to systems, processes, and products, collaborating with internal and external teams to ensure problems are resolved.
• Team Guidance & Training: Guide and train the team, facilitating communication across departments and with vendors to establish an efficient workflow.
• Supervision of BPO Services: Oversee BPO-related processes such as capacity, quality, and risk control, providing timely and effective decision support.

Requirements:

• Familiarity with SLG products or overseas gaming products.
• Over five years of customer service experience, including at least two years in customer service management within the gaming industry.
• Experience managing large-scale teams or coordinating with internal and external teams is preferred.
• Strong communication skills, logical thinking, active problem-solving, and high self-motivation.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Service Engineer, 2-stroke Services. This is a permanent opportunity, and its location is Singapore.

As a Service Engineer, 2-stroke Services, your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform mechanical/electrical and troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you to have:

- BSC Degree with 2-5 years of working experience in the related field

- Diploma in mechanical, and marine engineering with more than 5 years of working experience in the related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Specialist ([email protected]) with any questions related to this position.

#FSWSCareers

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days
• Off on Saturdays, Sundays and Public Holidays

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

• Set the overall sales strategy, ensure product launch readiness
• Manage the quarterly and long-term business planning
• Responsible for meeting the product category’s sales and margin guidelines
• Drive decisions for the product portfolio to define market opportunities and to develop a product launch and life-cycle strategy
• Combining strategy, planning, and P&L support, as well as day to day execution
• Responsible for conducting market/competitive/industry analysis
• Analyze data to guide/develop business planning and promotional strategy
• Run simulations based on analysis and promotion plans to develop forecasts for program costs
• Drive commercial discussions, channel readiness, product sell in/ sell out/ sell through, and execution
• Managing all partnerships with distributors and channels
• Work cross-functionally with product, marketing, finance, sales and supply chain to develop local business

Job Requirements

• Knowledge on Go-To-Market Management
• Project management experience
• Extended understanding of global smartphone industry and key competitors

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

The main task of this role is to provide administrative support, including the processing of invoices and payments to vendors, communication with customers and vendors, and other office management duties.

Responsibilities

• Collect, collate and follow-up on billing & payment including raising Purchase Orders, invoicing & payments
• To handle and manage Xero Accounting Software
• Ensure all documents are properly saved, filed/uploaded into the correct adviser’s/client’s folder.
• Handle calendar management and scheduling of meetings
• Monitor and arrange for execution of documents
• Assist with training registration and maintain training register and database
• Build and maintain good working relationships across all levels of personnel, internally and externally
• Responsible in payroll process, claims expenses, and other related matters
• Liaise with the external auditor and tax agents
• Process work pass application, renewable and cancellation
• Liaising with customers and vendors to make the necessary rearrangements whenever needed (e.g. during vehicle breakdown or delay due to heavy traffic)
• Undertake other duties and responsibilities as assigned, including any ad hoc assistance required for other staff members and answering queries from advisers

Requirements

• Minimum 2 years working experience as secretary/administration support or other related roles
• Interest in the transport industry
• Strong coordination, interpersonal, organization and time-management skills
• Customer service orientated, attention to detail, highly responsible
• Excellent in written and communication skills for English (and ability to communicate in Mandarin with our Chinese drivers)
• Proficiency in MS Office and be tech savvy to handle other applications/software that we will provide initial training for
• Ability to learn quickly and is capable of working independently in a lean team

We are a rapidly growing company and seek someone who has a positive work attitude, would like to grow together with us, and is a team player.

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business