• Responsible for responding to public inquiries to ensureexceptional customer satisfaction. Crucial for maintaining a positive customer experience, upholding service delivery standards.
• Case Management
• Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
• End to end case management by collaborating with other units to ensure efficient, timely resolution and closure of public inquiries.
• Meeting service level requirements for customer interactions and adhering to writing guidelines and standards.

Requirements

• Singaporean only
• 1 Year Contract

Information

• Monday to Thursday: 8.30 am to 6 pm, Friday: 8:30 am to 5:30 pm
• Duration: 1 Year Contract

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7745

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Job Responsibilities:

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm
Rate: $10/hr

Must commit till end of december

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

REQUIREMENTS:

• Minimum GCE O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working days: 5 days work week (Mon-Sun)
AM: 730am-330pm / PM: 12PM-9PM

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Wards PSA

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Greeting guests and taking drink and food orders
• Staying attentive to the needs of guests in the dining area
• Delivering rice and soup to the guests
• Following health code standards with regards to the handling of food
• Ensure the guests feel important and welcome in the restaurant
• Serve customers in an accommodating manner
• Assist in keeping the restaurant clean and safe
• Report to workplace on time and in proper uniform
• Must have clear verbal communication skills
• Must be able to work in a team environment

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Full-time corporate role with competitive monthly salary, lucrative sales incentives, and comprehensive benefits package including medical coverage, annual leave, and transport allowance.
• Access to a vast client base and leads for cross-selling and upselling opportunities.
• Pioneering role in a new business vertical, offering exciting prospects for career advancement and meaningful contribution to team and business growth.

Join the team, a prominent player in the insurance sector, as a Sales and Service Consultant, you'll work directly with the esteemed clientele, utilizing your unique abilities to maximize opportunities for success.

Job Scope:

• Provide comprehensive financial advisory services to both new and existing clients.
• Maintain high standards of service delivery and offer professional financial advice.
• Meet sales-related objectives and key performance indicators.
• Ensure all sales activities adhere to internal and external regulatory standards.

Requirements:

• Minimum age of 21 with a full certificate in GCE A Levels, International Baccalaureate, or a Diploma from a Singapore Polytechnic.
• Possess a growth mindset and self-motivation to exceed expectations.

Apply now to explore the possibilities.

(EA: 94C3609/ R23114633)

Job Description:

• Patient registration
• Assisting patients with enquiries at the self service kioks
• Schedule appointment
• Collecting payment

Requirements:

• Min. GCE 'N/O/A' levels or Diploma in any field
• Comfortable working on Saturdays (Halfday)

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting

R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Our client is an MNC and one of the leading players in the aerospace industry. Due to business needs, they are now recruiting a Customer Quality Engineer to join their team for ongoing transformation projects. The position is located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Job Responsibilities:

• Serve as the primary contact for customers, ensuring adherence to their quality standards and maintaining high levels of customer satisfaction.
• Monitor and analyze customer quality data to identify trends and areas for improvement.
• Track and report on customer scorecards to measure performance and satisfaction.
• Support continuous improvement efforts within the company and for external stakeholders.
• Initiate and manage containment actions within 48 hours to address quality issues.
• Assist in drafting and reviewing technical specifications, quality plans, sampling plans, and inspection procedures.
• Ensure compliance with Quality Management System (QMS) procedures and assist in internal and customer audits.

Basic Qualifications:

• Advanced skills in MS Office.
• Familiarity with AS9100/9120 quality standards.
• Six Sigma Greenbelt certification.
• Professional quality certifications (e.g., ASQ-CQE, CQA).
• Certification in Internal Auditing and/or AS9100 Lead Auditor.
• Strong understanding of FAA regulations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Service Crew | Up to $2200 | 6 Days | Beach Rd

Location: Beach Rd

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,200

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected] to Ann.

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Under the general direction the Nursing Director and with oversight from the Executive Director of Business Operations, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions.

The Operations Manager has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Materials Management and Equipment, Quality Control and Data Collection and Reporting.

As a lead member of the Patient Care Team, the Operations Manager is responsible for responding to need of patients and family members and takes a proactive role in the efficient operation of the unit.

This role will also be responsible for the coordination and monitoring of schedules, payroll, patient classification, and other systems to support the patient care unit.

Principle Duties And Responsibilities:

Service:

• As a member of the Patient Care Team, the Operations Manager is responsible for ensuring that the patient and family members are attended to in a professional manner.
• The Operations Manager is responsible for responding to the needs of the patient/family members in a timely manner and maintains a professional and friendly demeanour at all times.
• As a lead member of this team, the Operations Manager is also responsible that other members of the team are responding to the needs of patients and families in a timely and professional manner.
• The Operations Manager will work cohesively as a member of the Patient Care Team, and will take a proactive role in ensuring the smooth and efficient operation of the unit.
• Maintains service standards, with particular attention to personal/ behavioral, staff teamwork, and patient-staff interaction guidelines.

Operations And Finance:

• Works cooperatively with the Director and Finance Manager to develop and maintain systems for collecting information to measure unit (s) of productivity.
• Monitors management report expenditure, reports findings to Director and initiates plan as appropriate.
• Assists with the collection and analysis of budget information
• Completes weekly payroll (s) and enters data for schedules and actual staffing into Staff system.
• Maintains Patient Classification system daily.
• Maintains staff records (i.e. use of sick time, FMLA, per diems, time schedules, staff turnover, license renewal, in-services/competencies, educational records.
• Meets with Executive Director of Business Operations on a frequent basis and as needed to ensure consistency of processes.

Data Management:

• Manages relevant databases, promotes security of information along with maintaining and auditing data to ensure quality control of systems.
• Primary systems include scheduling, payroll, and patient classification.
• Develops and maintains systems to ensure confidentiality and integrity of patient record in compliance with hospital policies, procedures, and standards.
• Contributes to the development of policies, procedures and systems which assure the effective operational functioning of the unit.
• Produces and maintains management data related to the operational needs and projects.

Human Resources:

• Supervises the daily activities of the Unit Coordinator to ensure optimum performance.
• Oversees the maintenance of confidential personnel, changes of status, terminations and personnel requisitions.
• Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records.
• Participates in hiring, terminating, and performance evaluations of unit coordinators and other personnel as directed.
• Schedules unit coordinators time and approves changes, as appropriate.
• Oversees and/or coordinates department orientation.
• Supports Staff as a resource in information systems.

Materials Management/Equipment:

• Coordinates and maintains systems for: (a) control group of inventory levels: (b) outside purchasing of supplies and equipment and capital equipment.
• Establishes and maintains levels of regular supply items
• Keeps audit trail of equipment ordered and received.
• Ensures that equipment is safe and in proper working condition in coordination with other departments.
• Maintains accurate inventory of equipment essential to unit.
• Collaborates with Patient Care team in obtaining information/planning on new products/technology; facilitates the introduction of new equipment/supplies.
• Generates and submits operating and capital budget requests based on the unit/patient care needs in conjunction with appropriate resources.

Quality:

• Collaborates with Director to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs.
• Participates in quality improvement projects.
• Member of Safety Committee, as assigned.

Other Duties:

• Assists Director (s) in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.)
• Completes special projects. Develops and participates in projects to enhance operations.
• Performs other duties, as assigned.

Requirements

• Min Degree in a related field from a recognized university
• Min 5-10 years experience in clinical operations
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Assistant Officer | Service QA Department | Elevator Industry | 5 Days | Up to $3.2k | Jurong East

Working Days: 5 days (8am - 6pm)
Office Location: Toh Guan Road
Salary: $2500-$3200
other benefits: flex benefits $100-$300/year + transport allowance $50-$120/month + will state exact amount of confirmation increment $50 - $200

Summary:
To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Requirements:

• Experience in lift industry will be advantageous
• Diploma / Degree in Electrical Engineering

Job Scope:

• Assist the management/senior engineer in technical aspect o the equipment
• Carry out inspection on newly installed equipment and equipment under maintenance
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Benefits:

• Basic salary up to $2600+AWS + Bonus
• 5 days, office hours (No Shift)
• West (2 way transport)

Job Responsibilities:

• Answer incoming calls from customers, provide assistance, resolve inquiries, and make outbound calls for various purposes such as follow-ups, surveys, or sales
• Build and maintain relationships with existing and potential customers through regular communication via phone calls. Understand customer requirements, address concerns, provide technical assistance, and offer personalized solutions to enhance customer satisfaction and loyalty.
• Assist customers to process sales order & coordinate on delivery.
• Handle customer after sales service.

Job Requirements:

• Entry level is welcome, training is provided.
• Candidates with customer service/telesales/call centre experience are welcome to apply.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

CONTRACT POSITION @ LOCAL UNIVERSITY

Temp Admin - School of Business 3

SINGAPOREANS/ PRs ONLY

($13.00 per hour)

Commitment Period: 5 October 2024 to 7 October 2024 & 9 October 2024

LOCATION

Clementi Road

Job Description

To provide logistical support to the Programme Executive (PE) in various capacities, such as:

• Assisting the PE in the setup and breakdown of hybrid bilingual (English-Mandarin) mode classes on a daily basis, monitoring and providing feedback on any issues, including technical support.
• Taking and tracking attendance for students.
• Managing catering, including two tea breaks and lunch, collecting and overseeing the return of unused utensils, directing students to designated eating areas, coordinating beverage and food deliveries, ensuring timely supply, and preparing utensils when necessary. Returning unconsumed food and unused utensils to the office as needed.
• Capturing photos for record-keeping, sending them to the PE (deleting them upon completion of the task), posting PDPA announcements in the classroom, and collecting them afterward.
• Assisting with inquiries from instructors, students, and interpreters for face-to-face group sessions, communicating promptly with the PE.
• Addressing ad-hoc requests from onsite students.
• Disposing of waste and restoring the classroom to its original condition after 5 pm for other program night sessions.
• Coordinating logistics for printing and distributing gifts to students.
• Undertaking any ad-hoc duties as required.

JOB REQUIREMENTS

• Possess qualification of O level and above
• Good interpersonal and communication skills
• Able to understand and speak Mandarin to communicate with Mandarin speaking students

WORKING HOURS

• Standard Working Hours: Mon-Fri, 8.30 to 5.30pm
• 5 DAYS WORK WEEK

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to –

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

CONTRACT POSITION @ LOCAL UNIVERSITY

Temp Admin - School of Business 4

SINGAPOREANS/ PRs ONLY

($13.00 per hour)

Commitment Period: 5 October 2024 to 7 October 2024 & 9 October 2024

LOCATION

Clementi Road

Job Description

To provide logistical support to the Programme Executive (PE) in various capacities, such as:

• Assisting the PE in the setup and breakdown of hybrid bilingual (English-Mandarin) mode classes on a daily basis, monitoring and providing feedback on any issues, including technical support.
• Taking and tracking attendance for students.
• Managing catering, including two tea breaks and lunch, collecting and overseeing the return of unused utensils, directing students to designated eating areas, coordinating beverage and food deliveries, ensuring timely supply, and preparing utensils when necessary. Returning unconsumed food and unused utensils to the office as needed.
• Capturing photos for record-keeping, sending them to the PE (deleting them upon completion of the task), posting PDPA announcements in the classroom, and collecting them afterward.
• Assisting with inquiries from instructors, students, and interpreters for face-to-face group sessions, communicating promptly with the PE.
• Addressing ad-hoc requests from onsite students.
• Disposing of waste and restoring the classroom to its original condition after 5 pm for other program night sessions.
• Coordinating logistics for printing and distributing gifts to students.
• Undertaking any ad-hoc duties as required.

JOB REQUIREMENTS

• Possess qualification of O level and above
• Good interpersonal and communication skills
• Able to understand and speak Mandarin to communicate with Mandarin speaking students

WORKING HOURS

• Standard Working Hours: Mon-Fri, 8.30 to 5.30pm
• 5 DAYS WORK WEEK

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to –

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

CONTRACT POSITION @ LOCAL UNIVERSITY

Temp Admin - School of Business 2

SINGAPOREANS/ PRs ONLY

($13.00 per hour)

Commitment Period: 21 August 2024 to 22 August 2024

LOCATION

Clementi Road

Job Description

To provide logistical support to the Programme Executive (PE) in various capacities, such as:

• Assisting the PE in the setup and breakdown of hybrid bilingual (English-Mandarin) mode classes on a daily basis, monitoring and providing feedback on any issues, including technical support.
• Taking and tracking attendance for students.
• Managing catering, including two tea breaks and lunch, collecting and overseeing the return of unused utensils, directing students to designated eating areas, coordinating beverage and food deliveries, ensuring timely supply, and preparing utensils when necessary. Returning unconsumed food and unused utensils to the office as needed.
• Capturing photos for record-keeping, sending them to the PE (deleting them upon completion of the task), posting PDPA announcements in the classroom, and collecting them afterward.
• Assisting with inquiries from instructors, students, and interpreters for face-to-face group sessions, communicating promptly with the PE.
• Addressing ad-hoc requests from onsite students.
• Disposing of waste and restoring the classroom to its original condition after 5 pm for other program night sessions.
• Coordinating logistics for printing and distributing gifts to students.
• Undertaking any ad-hoc duties as required.

JOB REQUIREMENTS

• Possess qualification of O level and above
• Good interpersonal and communication skills
• Able to understand and speak Mandarin to communicate with Mandarin speaking students

WORKING HOURS

• Standard Working Hours: Mon-Fri, 8.30 to 5.30pm
• 5 DAYS WORK WEEK

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to –

[email protected]

OR

[email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Responsibilities

• Address customer inquiries/ complaints via phone or email.
• Assist with clients in scheduling and amendment of appointment.
• Attend to customers' queries or feedbacks on company services.
• Ensure all customers' records and documentation are well-kept and orderly.
• Assist in issuing invoices for customers.
• Assist in marketing function to support business needs.
• Ad hoc duties as assigned.

Requirements:

• Diploma or Nitec in any discipline.
• With 1 - 2 years of customer service/ customer care experience, preferably from retail-related industry

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide a one-stop General Insurance Solution to our customer
• Client Servicing includes attending to client's enquiries, assisting in obtaining the most competitive quotation
• Liaising with insurers for quotations, enquiries or requests from client and following up on quotations and policies
• Renewals Servicing includes following-up with clients on their renewals and coordinating with insurers accordingly
• Claims Servicing, includes advising clients, notifying insurers, following up on status till final settlement and case filing
• Set proper expectations for customers and resolving any customer issues
• Liaising with stakeholders, business partners and vendors in campaigning the product
• Develop new prospects and activities
• Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies issuance.
• Renewal Servicing include following-up with clients for their insurance renewals and coordinating with insurers in placement of cover.
• 5.5 days work week

Any additional details not in this job description can be further clarified during the job interview.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of managing service office
• Ordering office supplies
• Handling office Tenants and Vendors
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

suntec

up to 5.5K

• Front-line support for customer inquiries and serve as the in-house resource for the sales operation.*

• Provide day-to-day support to the sales team and customers*

• Order Processing in our Enterprise Resource Planning (ERP) System received via email, fax or phone including but not limited to order types such as outright purchases, Special Access Orders, and Consignment.*

• Manage Travel Stock program, ensuring compliance with Quality System*

• Generate, receive, inspect, disposition, and transact Returned Material Authorizations (RMAs) via Complaint Reporting and ERP systems *

• Maintain all master data management activities including but not limited to new customer set-up and modification, account alignments, Supplier Add Requests (SAR) and Business Partner management. *

• Manage Consignment requests and execution, ensuring compliance with all relevant legal and quality requirements *

• Maintain excellent customer relations *

• Ensure compliance with ERP, Quality Management System (QMS) and financial requirements with respect to documenting usage and billing activities.*

• Inventory Management for in-field locations, and in the warehouse including but not limited to cycle counts, receipt of incoming product, safety stock calculations, expiration management and other warehouse transactions.

• Manage quarterly Reconciliation scans for both Travel Stock and Consignment accounts utilizing SalesForce. Quarterly generation of audit packets ensuring inventory accuracy to the lot ID level and reconciliation of 100%.*

• Serve as backup for accounts payable processing in ERP.

• Act as frontline support for International Regulatory Audits; specifically serving as the GDPMDS governance under Singapore regulations.

• Generate and process Returned Material Authorizations (RMAs) via RMA/Complaint Reporting and ERP systems. *

• Support of Quality functions such as RMA inspection, Receiving inspection, and dispositions. *

• Management of RMAs in AssurX to ensure accuracy and timeliness.

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. *

• Check quality records associated with the quality system(s) to assure accuracy and conformance with the approved format and standards.

• Maintain control and ready access of quality and archived record files.

• Periodically audit quality records to assure continuing compliance and that the appropriate procedures have been followed.

• Adequate and up-to-date Metrics reporting of all issues. Communicate any issues that impact QMS to upper management, presenting solutions as appropriate. *

• Maintain accurate record of required sales expenses, customer files and field sales reports, communicating required information as needed.

• Direct and indirect procurement via generating purchase orders for product from other subsidiaries (HQ), Third-Party Manufacturers, and other various vendors.

How to Apply:
send your resume to: [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Manager to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee the daily operations of export customer service.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to excel in their roles and achieve operational excellence.
• Conduct annual performance reviews for the team.
• Maintain records of team training activities.

Requirements:

• Min Diploma
• Min 5 years of team management experience
• Strong communication and interpersonal skills required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm

Redhill

$2,500 - $3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

• Working in a Manufacturing and Trading Company
• Handling customer inquiries and resolving issues via phone, email, or in-person.
• Processing orders, returns, and exchanges accurately and efficiently.
• Identifying and escalating priority issues to appropriate channels.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Collaborating with other departments to ensure customer satisfaction and retention.
• Handle ISO 9001 & 14001 requirements, including reject returns and back end
• Maintaining a positive and professional attitude towards customer at all times.

Job Requirements

• Minimum O level
• 2 to 3 years experience in Customer Support
• Working Location near Kaki Bukit MRT
• Monday to Friday (8.30 – 6pm)
• Salary $2500 - $3000
• 6 months Contract (depends on performance to renew contract or convert to perm)
• Start work immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer/ Field Service Engineer to be part of their Engineer team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer/ Field Service Engineer:

• Assist the sales team in identifying optimal solutions during specification processes.
• Collaborate with the global engineering team to address product defects, issues, and technical inquiries.
• Evaluate and recommend engineering products to customers through selection, review, and proposal processes.
• Conduct on-site visits for technical troubleshooting and assessment purposes.
• Communicate effectively with customers to elucidate problems and present viable solutions.
• Cultivate and nurture positive relationships with customers to ensure their utmost satisfaction.

Requirement

• Diploma/ Degree in engineering field
• At least 3 - 5 years relevant experience in handling Marine accounts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

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