- Responsible for responding to public inquiries to ensureexceptional customer satisfaction. Crucial for maintaining a positive customer experience, upholding service delivery standards.
- Case Management
- Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
- End to end case management by collaborating with other units to ensure efficient, timely resolution and closure of public inquiries.
- Meeting service level requirements for customer interactions and adhering to writing guidelines and standards.
Requirements
- Singaporean only
- 1 Year Contract
Information
- Monday to Thursday: 8.30 am to 6 pm, Friday: 8:30 am to 5:30 pm
- Duration: 1 Year Contract
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
https://go.persolkelly.com/job/apply/7745
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)